Client relationship manager jobs

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence. You will be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.

Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.

THE ROLE

We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs.

This is a practical leadership role where you will:

- Lead and manage a team, including a Team Leader and Support Workers
- Ensure safe staffing levels and effective rota management
- Oversee safeguarding, risk management, and incident response
- Drive high standards of service delivery and resident support
- Build strong relationships with local authorities and partner agencies
- Ensure compliance with health and safety, including fire safety and building standards
- Support residents to progress towards independence and move-on opportunities

You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.

ABOUT YOU

We are looking for someone who:

- Has experience working with people experiencing homelessness or complex needs
- Has managed or supervised staff in a supported housing, hostel, or similar setting
- Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice
- Can lead and motivate a team in a fast-paced environment
- Is confident managing complex and high-risk situations
- Has excellent communication and organisational skills

YOUR BENEFITS

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Shortlisting Date: 7th August

Vacancy Closing Date: 5th Aug

First Interviews W/C: 12th, 13th and 14th August

Second Interviews W/C: 19th, 20th and 21st Aug

Want to know more about the role? Read the full Job Description now!

The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.

We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Surrey.

Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.

Your work will involve maintaining and monitoring our existing HCT peer projects across Surrey. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects. 

This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Surrey Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.

We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.

We are looking for a Delivery Consultant to drive and develop new business relationships, consulting with workplace clients and applying our whole organisational approach to create healthier workplaces. 

The postholder will focus on identifying new market opportunities and generating leads to build and maintain a sales pipeline to meet agreed revenue and impact KPI’s. Following a clear sales process to ensure an exceptional customer experience from enquiry to point of booking; working with Delivery Consultants to support a smooth handover to enable the successful delivery of our products and services and achievement of client’s outcomes.

This is a hybrid role with regular travel to Central London, where you’ll collaborate with colleagues to support our mission.

Please refer to the Job Description for full details of the role.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any adjustments, whether that's receiving documents in alternative formats (such as large print, Braille, or audio), applying via a different method, or needing support during interviews, please let us know. We’re happy to accommodate individual needs to ensure everyone has an equal opportunity to apply and succeed. If you’d like to discuss accessibility or request adjustments, please contact us via Charity Job or the MHFA England website.

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.

Looking after you 

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

Job Title: Investment Manager - Portfolio

Department: Investment

Reports to: Investment Director - Portfolio

Employment Type: Full-time, Permanent

Salary: £61,500 to £67,000 per annum, depending on experience

Location: Hybrid - London, EC1Y (40-60% in person) and homeworking

About Better Society Capital (BSC):

Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.

Since 2012, we have helped grow the UK's social impact investment market thirteen-fold, to more than £11 billion, proving that impact investing can scale when social outcomes and investment opportunity are genuinely aligned. We have committed more than £1 billion of our own capital to social impact investments and today hold a live portfolio of over 100 across the UK, primarily made into funds spanning early-stage and mature positions, all working towards lasting impact for the people and communities they serve.

We're now delivering our 2026–2030 strategy: mobilising £20–30 billion in capital to positively impact 15–20 million lives across the UK over the next decade. We're focusing our expertise and capital on four challenge areas: housing, economic opportunity, climate and energy, and health. These have been chosen because each combines urgent social need, proven investment models and a clear role for BSC to play.

This is BSC's next chapter. Building on everything we've proven since 2012, we're scaling with greater ambition and sharper focus, and looking for people who want to help shape how we get there.

The Opportunity:

We are recruiting an Investment Manager – Portfolio to take a leading role in the delivery of our existing portfolio including on special situations and exits.

You will take ownership of performance and manager relationships across a broad portfolio of social impact investments. You will build relationships with senior leaders at our fund managers and take responsibility for how these investments perform against their financial, social impact and systems change goals. You will also oversee several treasury holdings, held for financial return and sustainable outcomes, that support how we manage liquidity.

Across the wider social impact investment portfolio, you will take a leading role in its most demanding and consequential moments: acting as our specialist resource for complex special situations and exits, working alongside asset class teams to protect and recover financial value and impact, and shaping how BSC triages, manages and learns from these situations.

This is an opportunity to build a distinctive skillset across every asset class in which we invest, from portfolio management and manager relationships to restructuring, workouts and complex negotiation, developing cross-asset-class judgement that few comparable roles offer. We will create opportunities for you to contribute to new investments and strategic projects as our 2026–2030 strategy takes shape.

Our excellence in impact investing practice is recognised externally. In 2025 and 2026, BSC was placed on the BlueMark Global Practice Leaderboard after ranking in the top quartile across all 8 dimensions of the Operating Principles for Impact Management. You will help carry that standard forward.

We invest in our people as seriously as we invest our portfolio. You will accelerate your growth through hands-on experience, tailored training and collaboration with sector-leading specialists as well as gaining direct exposure to our Investment Committee and senior leadership.

What you will do:

Lead the performance management and manager relationships for a portfolio of social impact and treasury investments

• Manage a portfolio of social impact investments towards exit, delivering on financial returns, high social impact and systems change goals, including our charity bond investments and direct investments into or with fund managers.
• Share portfolio learnings that improve how we invest to benefit underserved and vulnerable individuals in the UK.
• Manage several treasury fixed income holdings alongside your primary social impact portfolio, overseeing performance of our externally managed mandate and contributing to strategic treasury initiatives such as asset allocation and ESG approach.

Take the lead on special situations and exits

• Take the lead on complex, often distressed special situations across the portfolio, including client portfolios, working alongside asset class teams to protect and recover value across financial, impact and systems change outcomes.
• Lead the active management of exits across the portfolio, partnering with asset class teams to bring investments through to exit.

Contribute to the management of our multi-asset portfolio

• Lead parts of our fund manager strategy delivery, working alongside asset class teams to prioritise and learn from our engagement with fund managers.
• Input into how we manage our overall portfolio performance, asset allocation and liquidity.
• Lead on discrete analysis as required across financial, impact and systems change at the whole portfolio level, advancing how we consider these dimensions in an integrated way to support learning and performance management.
• Over time, contribute to due diligence of potential new investments and strategic projects aligned with our 2026-2030 strategy.

Help lead the next phase of our market-leading impact investment approach

• Oversee and embed continuous improvement and learning from special situations and exits, sharpening how BSC manages risk across the portfolio.
• Lead and contribute to parts of our market-leading impact investing practice, with colleagues across BSC and with external partners.
• Contribute to team- and organisation-wide initiatives that help us deliver our mission, such as working groups on key priorities.Helping identify social issues or market needs where social impact investment can be an important part of the solution;

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What you will bring – Qualifications & Experience

Essential

• A passion and demonstrable commitment to improving lives in the UK
• Investment experience including analysis, recommendations, monitoring performance and engaging with investees, issuers or fund managers
• Strong quantitative analysis and investment research skills, including financial analysis, modelling and market research
• Work experience that faces the financial, social or public sector
• Proven relationship-building and stakeholder management

Desirable

• Exposure to fixed income or credit analysis (we will support you here if needed)
• Work experience in social impact investing or sustainable investing
• Proven project management skills
• Knowledge of investing in real estate, renewables, venture, or outcomes contracts

Skills, Abilities and Attributes

• Structured thinker – able to deal with complexity and uncertainty

• Innovative, creative and strategic approach to problem solving

• Solves problems with multiple stakeholders in an open and empathetic way

• Collegial team player – flexible and willing to work with and contribute to a team

• Self-starter – able to work under own initiative and source new opportunities

• Relationship management – excellent interpersonal skills and able to build relationships at all levels

• A confident and effective communicator when writing and speaking

• Hunger for continued learning and development, including developing others

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How to Apply & Interviews:

Closing Date:  Wednesday 12th August at Midnight

Please apply via Applied which is designed to minimise unconscious bias in recruitment. You will be asked to provide your CV and a short-written answer. Your CV and answer will be anonymised before being reviewed by the hiring panel.

NB We screen for applications that appear to be heavily generated by AI. You’re welcome to use AI tools to support small edits, such as improving grammar, structure or clarity, but your CV and supporting answer should reflect your own experience, knowledge, skills and motivations. Applications that feel authentic and genuinely personal are most likely to receive a high score.

We may use AI tools to support parts of our recruitment process, always with human oversight and in line with our principles on fairness, transparency and data protection. Read more about how we use AI in hiring here

Interviews 

Initial screeningw/c 24th August

Round 1 interviews (virtual): w/c 31st August and 7th September

Round 2 interviews (in-person): w/c 14th September

We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role. 

We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.

Right to work: Unfortunately we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and for the duration of employment.

Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch

In the last four years we have tripled our turnover, moved from delivery at one site to having thirteen outreaches and have doubled the number of clients we are seeing. We are now looking for an enthusiastic, full time Welfare Benefits Worker to build up a much needed Welfare Rights Unit.  We have a small unit of volunteers who support clients with appeals, and our next stage is to build a volunteer based form filling service.  Whilst holding a small caseload of your own, it is the development of this service that would be your principal task.

To be successful you will need to be a qualified Citizens Advice Adviser, preferably with experience of delivering Benefits casework, and to be able to develop and lead volunteers.  If the longer term Welfare Rights Unit project interests you but this post would not be an option for you as it stands, we would also welcome a conversation.

Our service operates to very high standards, but we also work hard to make it an enjoyable and supportive work environment. 

If this sounds like a team you would fit into please e-mail your updated CV and a covering letter to Chris Roberts, Chief Executive using the e-mail title “Benefits vacancy”.

Applications close at Midnight on Sunday 2nd August.  Provisionally interviews are planned for Thursday 13th August.

Due to the potential number of applicants we are sorry but we will not be able to enter into correspondence or discussion with unsuccessful candidates.

For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving. 

By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative. 

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Brief role description

The role of the Employment Consultant is to maintain effective relationships with employers and partner organisations to secure employment, training and vocational opportunities for service leavers and veterans. The role provides tailored support, advice and guidance to individuals with young needs who are in resettlement, helping them achieve sustainable vocational outcomes and successful transitions into civilian employment.

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Who we're looking for

We are looking for a highly organised and motivated individual who enjoys building relationships and making positive impact. You'll be a confident communicator with strong interpersonal skills, able to engage effectively with a wide range of people, including employers, stakeholders and individuals seeking support. You'll be comfortable managing a varied workload, working independently when needed, while also contributing as part of a collaborative and supportive team. 

Ideally you'll have experience in employer engagement, recruitment, account management or employment support, along with an understanding of labour markets and employment opportunities. You'll be passionate about helping people overcome barriers to employment and confident using IT systems, including Microsoft Office and CRM or case management systems. A full UK driving licence, access to a vehicle and a willingness to travel are essential. 

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Interested? Want to know more about the Charity? Check out our website.

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Eager to know more about the role? Have a look at the job description. 

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What's in it for you? Check out our benefits.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by Sunday, 16 August 2026.

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Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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#LI-DNI

Give as you Live Ltd are an innovative online fundraising platform enabling members to generate free funds for UK charities through a suite of fundraising solutions.

We are growing our team and are looking for an enthusiastic, efficient and motivated individual to join our team as a Platform Sales Manager.

The Platform Sales Manager plays a critical role in driving the company’s growth by identifying, engaging, and converting potential clients for our fundraising platform.

By understanding challenges and positioning the platform as a solution, the Platform Sales Manager will help charities improve their fundraising through our technology. The role also involves maintaining long-term relationships, collaborating with the technical and marketing teams, and providing insights to enhance our offerings and sales strategies.

FUNDRAISING MANAGER

Looking for a fundraising role where your work genuinely changes lives?

Our client is a charity supporting families and individuals through programmes focused on poverty relief, emotional wellbeing, education, community support and long-term life transformation. They are looking for a proactive, relationship-focused Fundraising Manager to help grow and strengthen their fundraising across trusts, donors, events and community fundraising.

This is an exciting opportunity to join a growing charity making a real difference to families and local communities. Working closely with their Fundraising Director, you’ll play a key role in building meaningful supporter relationships, delivering engaging fundraising activity and helping develop sustainable income streams that allow the charity’s work to flourish.

This is far more than a desk-based fundraising role. They require someone who enjoys building connections, spotting opportunities, bringing ideas to life and getting involved in the practical delivery of fundraising activity.

Your work will include:

• Building and nurturing strong donor and supporter relationships
• Supporting trust and foundation applications and reporting
• Helping plan and deliver fundraising events and community initiatives
• Managing and maintaining fundraising data through Salesforce CRM
• Supporting the delivery of fundraising strategy across multiple income streams

We’re looking for someone who:

• Has experience in fundraising, donor engagement or community fundraising
• Is comfortable working independently and as part of a team
• Has experience using CRM systems (Salesforce desirable)
• Enjoys both strategic thinking and hands-on delivery
• Is a confident communicator and relationship builder
• Will respect the charity’s Christian ethos.

In return, you’ll join a supportive and collaborative team within a charity that is growing, ambitious and deeply rooted in community impact. You’ll have the opportunity to develop across different areas of fundraising and charity life while seeing the direct impact of your work on families and individuals who need support.

If you’re passionate about people, purpose and building relationships that make a difference — we’d love to hear from you.

We are seeking an experienced counsellor/therapist to manage the Sexual Health Counselling Service, managing a small team of counsellors, trainees and volunteers.

The role will involve line management responsibilities for counsellors on the service, as well as for a young people’s counsellor; and overseeing up 2-4 trainee/volunteer placements, supporting their development and liaising with training institutes.

In addition to holding a small client caseload, you will also oversee client intake, assessments and allocation. You will ensure a high-quality and consistent delivery across the Sexual Health counselling service in line with KPIs and frameworks. Increasing referrals and building strong relationships in commissioned London boroughs will be an integral focus.

The Inland Waterways Association (IWA) is the only independent, national charity supporting and regenerating Britain’s rivers and canals for leisure, living and business. We campaign both locally and nationally for the waterways; lobbying parliament, championing regeneration, promoting sustainability and the environment and raising waterways users concerns. We also love to roll up our sleeves and get involved with direct work on the waterways, both through local branch activities and through the hands-on activities of our Waterways Recovery Group. 

At its heart IWA is a membership organisation, with around 8,000 individual members and over a hundred affiliated waterways organisations, groups and businesses. Having just celebrated the 80th anniversary of our founding in 1946, we continue to build on our legacy of campaigning, action and delivery for the future. 

We are looking for an experienced and enthusiastic manager to co-ordinate the day-to-day operation of the charity. Reporting to the chair of the Trustees and with a small team of permanent staff focused on three areas – Campaigning, Restoration and Support, your prime responsibility will be to ensure the smooth running of the charity. 

As an experienced manager you will have experience of all areas of business management: marketing, finance, human resources as well as the myriad issues common to all small charities and businesses. An experienced communicator and active people manager, you will be able to bring your skills to both managing the staff and integrating their work with that 
done by trustees and other volunteers for the Association.  The role may involve some out of office hours work. 

Lead a Team. Shape Lives. Help Build the Future.

At Where Next, we believe that adults with learning disabilities deserve more than simply being cared for. They deserve opportunities, friendships, purpose and the chance to achieve their potential. For over 40 years, Where Next has supported adults with learning disabilities to develop skills, gain confidence, contribute to their communities and lead fulfilling lives. Many of the people we support have been part of the Where Next family for many years, and the trusted relationships they build with our staff are fundamental to their wellbeing, development and happiness. As we enter an exciting new chapter in our history, we are looking for an exceptional Site Manager – Learning Disabilities to help lead one of our services.

About MAP

London, United Kingdom (Hybrid) – 2 days per week in the office.

MAP’s vision is a future in which all Palestinians can access an effective, sustainable and locally led system of healthcare and the full realisation of their rights to health and dignity. To achieve this, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to answer a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict. 

In the past, MAP has grown at times of intense crises for Palestinians living under occupation and as refugees, and then shrunk once these crises have abated. The needs of Palestinians, following developments since October 2023, are now acute and certain to be ongoing for many years to come. That shrinking is not an option for MAP. We must grow sustainably, and we must have a demonstrable positive impact across the communities we serve. Accordingly, we have set ourselves the following strategic ambition, to guide our work until 2028: “MAP will be a high-performing, international organisation with an annual income of at least £50 million by 2028 and to enable one million Palestinians to access quality and effective healthcare every year.”

Aligned to the organisational strategy, the overarching purpose of MAP’s fundraising approach is: “To enable MAP supporters to play a long-term role in creating a healthier, more dignified future for Palestinian communities by offering meaningful and lasting opportunities to engage, support and amplify.” To ensure MAP can achieve our strategic ambition of growth and impact, we are committed to driving our annual income to £50 million by 2028, raising more than £200 million over the strategic period.

About the role 

This is a pivotal time to be joining MAP’s dynamic Fundraising and Marketing Team. In the last two years we have raised around £100 million. You will play a crucial role in expanding our impact by helping to raise funding for our existing projects, and for the further development and growth of the organisation. We are looking for a proactive, experienced, and motivated individual with the ability to lead and develop an established Trusts and Foundations programme to achieve ambitious income targets. As an integral part of the MAP team, you will be energetic and creative, bringing strong knowledge and leadership to the team.

This is a great opportunity for a results-driven Trusts and Foundations Manager who is passionate about working for the health and dignity of Palestinians to join a fun, dedicated, and ambitious team. We are seeking a dedicated professional who is able to work two days per week in our London office. This is really important to us because this is a donor-facing role with line management responsibilities. It will also involve working with colleagues across the charity. MAP has a flexible working policy to support employees with additional needs, caring responsibilities etc. However, it will not be possible for this role to be completely remote.

Key Responsibilities:

• Day to day line management and professional development support for the Trusts and Foundations Officer
• Develop and lead a Trusts and Foundations programme at MAP to secure income from active and cold audiences, focusing on donors giving £50,000+ per annum. 
• Identify new channels to grow income from Trusts and Foundations outside of the charity’s existing networks.
• Lead a strategy to maximise income by seeking opportunities and pursuing these opportunities to their full potential.
• Develop and deliver tailored proposals and stewardship plans, proactively improving knowledge capture and MAP’s understanding of supporters.
• Work with MAP’s Prospect Research Manager to identify, research, and cultivate leads to build a strong pipeline of Trusts and Foundations prospects that will have a significant, positive impact on income.
• Develop and implement a range of cultivation tools.
• Monitor, review and evaluate performance against strategic and operational plans, reports and financial forecasts.

Please see the Job Description for more detail.

As you will have seen from the role profile, this post requires a minimum of two days per week in our London office. This is really important to us because working with colleagues across F&M team or across the org etc.

MAP has a flexible working policy to support employees with additional needs, caring responsibilities etc. However, it will not be possible for this role to be completely remote.

About You

We are looking for an ambitious and relationship-focused fundraising professional with a strong track record of securing significant income from Trusts and Foundations. Passionate about humanitarian causes, and motivated by MAP’s mission to support the health and dignity of Palestinians, you will bring both strategic vision and hands-on fundraising expertise to this role. You will be able to respond flexibly to the needs of a dynamic and values-driven organisation.

You will have substantial experience managing and growing portfolios of Trusts and Foundations donors, with a proven ability to identify new opportunities, develop compelling funding proposals, and secure significant gifts. You are a confident communicator, able to translate complex programmes and contextual information into persuasive, inspiring cases for support which can be tailored to a wide range of audiences.

With previous line management experience, or a passion for developing others, you are committed to supporting and empowering colleagues to achieve their full potential.

You bring excellent written communication skills, meticulous attention to detail, and the ability to manage multiple priorities while maintaining a focus on achieving ambitious income targets. You are curious about developments in philanthropy and actively seek out innovative approaches and new funding opportunities, both in the UK and internationally.

Most importantly, you share MAP’s commitment to equality, diversity and anti-discriminatory practice, and are inspired by the opportunity to make a tangible difference to the lives of Palestinians affected by conflict, occupation and displacement. You will be able to work in our London office two days a week, as well as travel occasionally in the UK and overseas to meet donors and visit MAP programmes, when required.

RECRUITMENT PROCESS

First interviews will take place on Microsoft Teams on Tuesday 4th or Wednesday 5th August.
In the case of second stage interviews, these may take place in person on Wednesday 12th August.

How to Apply
Please submit your CV on our career page before the deadline of 12:00 GMT on Tuesday 28th July 2026.
 

Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
 

Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks.

Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     
  **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

About the role:

As a Project Worker – Complex Needs, you’ll be at the heart of Single Homeless Project's (SHP) mission to end homelessness in London, working within our short-stay accommodation services that offer safety, stability, and a fresh start for people rebuilding their lives. Each day you’ll work alongside clients who have experienced homelessness and are navigating challenges such as substance use, mental health issues, trauma and physical health concerns. Through trust, persistence and creativity, you’ll help them access and sustain safe accommodation, reconnect with essential services, and take meaningful steps towards lasting independence.

You’ll build strong, consistent relationships that inspire confidence and hope, supporting clients to access healthcare, develop life skills, explore work and training opportunities, and strengthen their sense of belonging in the community. By approaching every interaction with empathy and purpose, you’ll play a key role in creating the conditions for lasting change – helping people not just to move off the streets, but to move forward in life.

At SHP, we don’t just offer jobs – we build careers with purpose. You’ll be part of an organisation that values development and growth, providing opportunities to expand your skills, influence practice, and progress within a sector-leading charity. Your work will help shape better futures for our clients and contribute to SHP’s ongoing journey to challenge inequality and deliver lasting impact for Londoners.

Rota: Monday to Friday: Early shifts (08:00 to 16:00) and Late (14:00 to 22:00) shifts. We consider bespoke and flexible working options, where this can be accommodated within service needs.

About you:

• Experience of working or supporting vulnerable people, rough sleepers or people with mental health, physical health or substance use support needs. 
• A non-judgemental approach to working with people facing multi-disadvantages and the skill to promote a strengths-based approach to case work and person-centred engagement.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives.
• Strong time management skills, ability to manage a caseload of clients, work on own initiative, manage competing priorities and maintain high standards.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Applications will be reviewed, and suitable candidates invited to a first stage interview (online via Microsoft Teams) as they are received. Therefore, please submit your application as soon as possible. We reserve the right to close the advert as soon as a suitable candidate is identified. 

Please note, there will be a second stage interview for suitable candidates in our service in Barnet. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Enfield. You will be based in one of NHS mental health treatment teams in Enfield Town and Edmonton areas. We have a full time (35 hours pw) and part time (17.5 hours pw) position available as we are growing our team. This IPS service at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

What you’ll be doing

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  

You will spend up to 65% of your week working in the community of Enfield to provide localised support to residents of the Borough.

You will also be working to contract targets whilst maintaining a high-quality service. 

What you’ll need

Experience in employment support is not essential. We are looking for someone who brings:

• A genuine desire to support people into meaningful employment.
• Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
• Confidence engaging with employers and promoting the benefits of our service.
• Good organisation skills and the ability to manage a caseload effectively.
• Beneficial (but not essential): experience working with people with mental health difficulties.
• Beneficial (but not essential): local knowledge/ experience of the Borough

What we offer

• £33,000 per year
• 30 days annual leave plus public holidays, (FTE)
• Employer pension contribution of 6%
• Supportive environment within a growing, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid for mandatory travel during work hours.
• Flexible, paid Wellbeing Hour every fortnight (FTE) ​

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

Working Well Trust is an equal opportunities employer and Confident about Disabilities.​

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. 

Start your application today and take the next step in a rewarding career. 

Closing date: Wednesday 29th July 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.

First stage interviews (telephone): 3rd - 6th August 2026

Final Stage interviews: 11th August in person in Edmonton.