Client relationship manager jobs

We are looking for passionate and committed candidates who have good managerial skills that have worked in a shop or service and able to motivate a team. Experience within the mental health field would be desirable but is not essential.  

The part time Shop Manager will need to work well alongside another part time Shop Manager, as a job share, in the management of the shop and its volunteers, working to achieve maximum profitability, excellent customer service and awareness of the charity. The job involves manging the till, manual handling and sorting of donated goods. The role will work Monday, Friday and Saturday, 9.45am – 5.15pm. They will be required to work flexibly to provide cover during the absence of the other part time Shop Manager when they are sick or on annual leave, where they will run the shop during this time.

Tasks will include (and are not limited to):

• Assisting in recruitment and managing volunteers
• Helping meet sales targets
• Controlling expenditure to maximise profits
• Ensuring volunteers maintain a high standard of customer care
• Supporting in pricing of items
• Controlling stock
• Arranging displays
• Ensuring volunteers are trained and meeting health and safety regulations
• Cash register procedures to ensure security of the shop takings
• Act as a keyholder

Mind in Croydon is a high quality, growing charity that prides itself on serving the people of Croydon and surrounding areas who need support with mental health issues. We seek to empower clients to lead a full life as part of the community.

Our working environment is a positive, supportive and flexible one. We provide great internal career opportunities for employees and a competitive salary and benefits package, including 28 days holiday (pro-rata), rising to 33 days (pro-rata) after 5 years’ service plus bank holidays, a good pension scheme and an Employee Assistance Programme.

To apply please send your CV and a Covering Letter explaining why you would like to apply for this role?

• How your skills and experience relate to the competencies in the Person Specification of the job description?

BACKGROUND 

The Helen Bamber Foundation (HBF) is a human rights organisation with an international reputation for providing medical consultation, therapeutic care, legal protection, and practical support to survivors of trafficking and torture. We are a team of therapists, doctors, lawyers, caseworkers and administrators who help men and women recover from the emotional and physical damage they have suffered because of torture, human trafficking, or other forms of cruelty. We work with hundreds of survivors every year from all over the world.

OVERVIEW OF THE ROLE 

You will lead the Helen Bamber Foundation Community and Integration department - a programme and client pathway that enables and supports our clients to develop community, skills and independence. We are seeking a skilled individual with strong integration and community development experience who can undertake casework and lead on multiple projects, activities, and partnerships, with a focus on increasing client integration and independence. You will be essential to ensuring that our clients build and sustain their recovery throughout their journeys at HBF through integration activities, such as accessing education and training, volunteering opportunities and social activities.

You will focus on developing partnerships with other organisations to increase accessibility and deliver meaningful integration activities and workshops for our clients. You will also lead on the development and delivery of our own programme of client activities, known as the Creative Arts and Skills Programme (CASP) and the Community Group, which also includes working with client groups to ensure robust feedback to improve our services.

You will have a lot of scope for creativity and innovation. You also need to be able to balance the daily demands of a large integration programme, individual casework and development objectives. This role is an integral part of the HBF’s multi-disciplinary team and also requires a large amount of independent working. You will be responsible for line managing two members of staff, the Integration and Digital Skills Caseworker and the Participation Co-ordinator.

EQUAL OPPORTUNITIES

The Helen Bamber Foundation and Asylum Aid is an equal opportunities and Living Wage employer. We are committed to attracting & recruiting diverse candidates as we strive to ensure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level of the organisation. We actively welcome applications from people of colour, applicants with disabilities, applicants with lived experience of the asylum system, and from other minority groups.

Please note that a successful candidate will be offered the job subject to suitable references and a DBS check. This role will require a disclosure for the adult and child barring lists. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.

APPLICATION PROCESS

 please submit an up-to-date CV and a covering letter by 5 pm on Sunday 04th  September 2022, outlining why you are applying for this role and how your skills and experience meet the person's's specifications. Please state in your covering letter when you would be available to start the role.

Interviews provisionally timetabled for week beginning 12th September.

For any queries, please call us on our phone numbers.

We regret that we can only respond to applicants who make it to the interview stage. No agencies. 

The Conservation Volunteers (TCV) in London is looking for a Business Development Manager based in London, or within very easy reach of Central London. 

The role will focus primarily on our established team across the capital. In addition there will be opportunities to work collaboratively with other BDM roles in England but with a focus on the south of England in generating new business as well as assisting in maintaining ‘business as usual’ work.

Our work is community based, supporting environmental education, community engagement, greenspace volunteering and more, achieving outcomes for both people and nature.

We are looking for an experienced candidate who can bring their bid and tender writing skills to our team. Having knowledge of London boroughs and existing relationships will be beneficial, as will possessing strong budgeting skills.

Experience of supporting community engagement initiatives is essential. Knowledge of the environmental sector as well as experience of and supporting work to reach underrepresented groups is an important element of this role and wider TCV strategy.

This role will also be expected to engage with and contribute towards other TCV initiatives as required and/ or relevant.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single requirement. At TCV we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the job description, we encourage you to apply anyway as you may be just the right candidate for this role.

• This post will be subject to a basic Disclosure and Barring Service (DBS) check.
• The role is offered full time (35 hours per week) and on a permanent basis
• We support employees to work flexibly in different ways in both formal and informal flexible working arrangements. We don't promise we can offer you what you want, but we are always happy to talk about flexible working.

Salary: £40,000 - £43,500
Location: Greater London
Job Type: Permanent

WANTED Client Relationship Manager to drive awareness of charity's welfare programs & support acquisition of new clients

THE COMPANY

Our client is a charity that transforms people's lives. They give advice, support and sometimes financial help. Its aim is to support the health and wellbeing of their membership community particularly during time of change, restructures and potential redundancies.

THE ROLE

As the Client Relationship Manager for this well established charity you will lead on developing and implementing the charity's relationship strategy to advance the relationships with the key accounts, increase uptake of the charity's services and identify and develop new business opportunities.

On a daily basis you will
- build relationships with decision makers, advocates and influencers, develop and deliver presentations to different target audiences (in person and virtually)
- drive awareness of the charity
- develop and deliver presentations to inform clients and encourage them to sign up to the charity's offer/ programme
- prepare and submit business proposals depending on clients needs and circumstances

YOU

As the successful Client Relationship Manager you have

- experience of 'soft touch BD'
- excellent account management skills
- outstanding interpersonal and stakeholder management experience
- a track record of 'soft touch BD': developing relationships, developing and delivering presentations to different target audiences (in person and virtually)
- commercial acumen
- great experience of project management
- a bright, articulate and collected personality

If this sounds like you, we'd like to hear from you NOW!

Salary: £40,000 - £43,500
Location: Greater London
Job Type: Permanent

NB: You must be eligible to work in the UK

If this role isn't what you are looking for, don't worry. At Stopgap we cover a wider range of freelance and permanent positions with dedicated sector specialists. It is worth checking our website for all our latest jobs and registering to receive job alerts so you are the first to know about a new opportunity.

Marketing, Digital and Creative Recruitment

Stopgap - Talent With A Spark

The Government Property Agency is changing the way the Civil Service works and is at the forefront of Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years.

Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smart Working you will be in the vanguard of creating model working environments and promoting flexible working practices. The postholder can be based at any of the GPA locations with Finance presence outside London with offices in Birmingham, Leeds, Manchester, Newport, Norwich, Nottingham and Swindon.

The role covers client financial reporting. The Senior Client Finance Manager is responsible for all aspects of financial services delivery for existing and prospective Clients including budgets, forecasts and Client liaison. Key deliverables are: Producing high quality forecasts and reports for clients and securing timely receipt of income from GPA’s clients – £600m in 2020/21 rising to over £1bn by 2022/23. This will be achieved by ensuring timely and accurate forecasting, regular monthly scrutiny of income, costs & billing, reconciliations, client meetings and management of Client expectations.

The responsibilities of the Senior Client Finance Manager will include:

• Responsibility for delivery of budget & forecasts by Client, Property and tenancy, using complex data from MRI Horizon general ledger and using Hyperion and Excel tools. This will include leading staff in producing accurate income & expenditure budgets for our services for clients. Setting a forward budget in liaison with Clients taking into account service and affordability. Ensuring income and costs are correctly accounted for.
• Take accountability for financial control over property services accounting to ensure accurate cost allocation, billing and full cost recovery. This impacts the bottom line as all costs need to be recovered including fees for services. Client satisfaction is directly impacted by accurate forecasting, explanations and billing.
• Direct, plan, coordinate, and establish new systems and processes for quarterly financial reporting to customers that ensures they understand their costs and bills. Deliver an ongoing client reporting service that meets client expectations.
• Lead the interface with senior finance & property staff in Client meetings, for prospective and existing Clients. Understand customer needs and translate into action. Lead in preparing briefing and explaining financial reports clearly and succinctly. Be proactive in problem solving, resolving issues and finding solutions. Take responsibility for providing excellent client service.
• Lead and influence long term change through setting up new systems and processes and create high performing teams and continuous improvement.
• Lead in managing the service delivery with others in the team and 1-2 management accountants reporting to them. Managing the growth, matching resources to client demand. Integrate the efforts of others to support the implementation of improved financial systems to simplify and automate.  Developing those systems.

Key Skills & Experience

• A qualified CCAB (or CIMA) accountant, or part qualified actively studying towards qualification. (desirable)
• Must have experience in client finance, reporting to clients, managing systems and processes and working in partnership with others to deliver results.
• Ideally this should be in the property industry and in a medium to large organization of >£100m.
• Skills in MRI Horizon, Yardi Voyager or other property management systems. Skills in use of Excel Microsoft Power BI or Hyperion for financial reporting. (desirable)

To apply for this opportunity, you will be required to produce a supporting statement alongside your CV. For more information, please apply using the link, or contact Michael Swinburn or Kerry Gashi at our retained search agent, Robertson Bell.

Prospectus is delighted to be partnering with the Charities Aid Foundation as they look to recruit a Private Client Manager. Registered as a dual charity in the UK and the US, CAF works closely with citizens across the world to maximise their financial efficiency when giving to their preferred charities.

They are now looking to welcome on board a Private Client Manager to manage a portfolio of high net worth individuals, building strong relationships and educating clients on the work their charity partners are doing. This is an excellent opportunity for candidates looking to break into the charity sector by managing donors and charities across the world. Familiarity with, and experience in, the charity sector is desired but not essential.

Reporting to the Senior Private Client Manager, you will primarily be responsible for the account management of major gift donors seeking assistance in their philanthropic endeavours. When developing new business, you will explain and sell the charitable services to individuals, grantees and business leaders against sales objectives, which are financial, activity and behavioural based. The Private Client Manager will also be responsible for updating the Board and management committee on business development progress and account management highlights.

This is a fantastic opportunity to network with major donors and both domestic and international charities, provide excellent customer care, and learn extensively about the beyond profit sector.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Jessica Stoddart. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

Building on our existing networking and partnerships we are looking for a competent and confident Corporate Partnerships Manager to manage existing relationships with companies and develop new ones.

Corporate Relationship Manager
Hours: Full Time (37.5 hours per week) or Part Time (minimum of 22.5 hours, with a requirement for flexible working).
Flexible working options available
Salary Scale: NJC scale 15 – 28, £24,432 - £33,453 depending on skills and experience, (Pro rata if applicable)
Contract: Open ended
Holiday: 28 days per annum (Pro rata if applicable)
Pension: Auto-enrolment scheme in place
Probationary Period: 6 months
Accountable to: Development Manager
Base: Osney Mead in Oxford with some home working. Frequent travel within Oxfordshire will be required. Some national travel.

General Background

One in four people are diagnosed with a mental health problem every year. Oxfordshire Mind is here to make sure everyone in Oxfordshire has somewhere to turn for advice and support. We support 30,000 people of all ages every year; providing services including transitional housing, support groups, an information line and a safe place for people to go in a crisis. We employ over 220 staff and operate in 28 locations around the county. We won’t give up until everyone experiencing a mental health problem gets both support and respect.

We want you to tell us how you will use your skills and experience to generate income for our vital services.

Purpose of the role

You will proactively identify and pitch to companies in Oxfordshire and Berkshire to set up long term corporate partnerships as well as annual Charity of the Year support. Identifying sponsorship opportunities for other income generating events will also be part of your remit. You will work closely with the rest of the Fundraising Team, Workplace Wellbeing Business Development Manager, Volunteering Team and Wellbeing Locality Teams. Responsibilities include:

• Provide excellent account management and stakeholder engagement and seek opportunities to develop the partnerships including further donations and sharing of knowledge and skills
• Responsible for managing and developing relationships with corporate supporters.  Ensure those supporting Oxfordshire Mind have a consistent point of contact and are fully supported while managing expectations regarding the level of support and endorsement Oxfordshire Mind can provide
• Generate new business by researching, prospecting, pitching and application writing
• Represent Oxfordshire Mind at networking events, meetings, forums and other events
• Secure sponsorship for our sporting and challenge events to enable a higher RIO on our investments
• Develop and design fundraising materials. Ensure consistency of Fundraising Standards and the Mind Brand in all literature
• Ensure that confidential data is managed in line with GDPR and within relevant organisational policies and procedures
• Ensure accurate financial recording, budgeting, reforecasting and reporting requirements
• Utilise our new Customer Relationship Management system for all stages of the supporter journey
• Keep abreast of the latest fundraising trends, regulations and opportunities
• Work collaboratively with all departments of Oxfordshire Mind, Local Minds, National Mind, Oxfordshire Mental Health Partnership and other organisations where appropriate
• Undertake all work within required deadlines, re-prioritising workload as necessary
• Champion social inclusion, equality and diversity and to the values and ethos of Oxfordshire Mind
• Some evening and weekend work will be required

This job description covers the current range of duties and will be reviewed from time to time.  It is Oxfordshire Mind’s aim to reach agreement on changes, but if agreement is not possible, Oxfordshire Mind reserves the right to change this job description.

Person Specification/Selection Criteria:

Please include what experience you have, including transferable skills and relevant voluntary work.

1. Ability to act as an effective representative for the organisation and communicate with a wide range of people
2. Two years’ experience in fundraising or similar roles involving relationship building & influencing
3. Experience of delivering income generation against targets
4. Excellent communication skills; verbal and written with an ability to present an appropriate and persuasive case for support
5. Experience of setting up new initiatives with excellent results
6. Strong relationship building skills including networking, rapport building, understanding and tailoring your approach to different audiences
7. IT skills, including use of Microsoft 365 suite and CRM systems
8. Ability to work independently seeking advice and support when appropriate

Desirable

1. Qualifications and training in relevant fundraising streams
2. Current valid Driving Licence and use of car for work purposes 
3. Personal contacts and connections in the Oxfordshire community and/or with potential supporters
4. Knowledge & understanding of mental health issues

The following are required of all roles with Oxfordshire Mind. However, you do not need to address these in your application:

• Genuine interest in and commitment to Oxfordshire Mind’s work and client group
• Strong commitment to equality and diversity
• Willingness to work flexibly in response to changing organisational requirements
• Willingness and ability to work hours outside of normal office hours on occasion

Closing date: We will be reviewing applications as they come so encourage you to apply early.

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

Oxfordshire Mind welcomes applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief.

No agencies please.

The organisation

A social welfare campaign

The role

To represent the views of beneficiaries to decision makers in parliament, councils and the NHS and involving the beneficiaries wherever appropriate.

To write powerful briefings, responses, social media posts, website updates, copy, questions and other types of responses to further the work on the campaign.

To manage the relationships with parliamentarians and the proposed APPG.

The candidate

Public Affairs and influencing experience in Westminster and Whitehall

Policy analysis experience including taking government proposals and working out the implications for the organisation.

Excellent relationship and communication skills – particularly with beneficiaries but also when representing the campaign publicly

The client may appoint before the deadline so please get in touch as soon as possible.

An exciting opportunity has arisen in the Fundraising team for the position of Relationship Manager, Major Donors. The role focuses heavily on stakeholder engagement and will play a pivotal role in driving our client's major donor income to the next level, ensuring effective communication and collaboration is maintained across Fundraising teams. Your financial targets will help patients and their families living with complex and incurable conditions, by enabling our client, a well-loved local charity to deliver their much needed medical, social and emotional services.

They're looking for Fundraising Relationship Manager with strong interpersonal skills and who is confident in creating and securing fundraising asks. You must have a genuine passion for their mission and a talent for gathering and telling compelling stories. The successful candidate will have a good working knowledge of relationship fundraising, as well as evidence their ability to secure significant donations through building successful relationships with major donors, and mid-value donors. As well as wanting to hear from those with a good track record of success in any or all of the main income streams - corporates, community fundraising, charitable trusts.

This is a rewarding role to make your own; 2022 is an exciting year to join our client. Not only are they celebrating 40 years of care, but they are launching new services and expanding existing ones, aimed at supporting more and a wider range of people. The Relationship Manager, Major Donors will play an important part in this care.

Location: Agile working – based across different sites but with some homeworking.
Hours: 37.5 hours per week plus evenings and weekends as the role requires.
Salary: Band 7 – (£40,622 - £45,594 per annum according to skills and experience)

Benefits:
 

• Excellent competitive salary up to £45,954 per annum
• Excellent benefits including generous Annual Leave, Life Assurance, Contributory pension scheme, Employee Assistance Programme, free car parking in their beautiful surroundings and gardens, flexibility around hybrid working
• Career progression and development opportunities and training
• Location in Wolverhampton
• In addition to their generous holiday entitlement, they will also match your current contractual annual leave if it exceeds their base amount.

Closing date for applications: 31 August 2022

You may have experience of the following: Relationship Manager, Senior Corporate Partnerships Executive, Fundraising Manager, Community Fundraising, Major Donor Manager, Charity, Not for Profit, Senior Fundraiser, Corporate Partnerships Manager, Partnerships Manager, etc.

Ref: 135 328

The Campaign and Communications Manager will work under the direction of the Executive Director of IKWRO and will be responsible for drafting and implementing IKWRO’s new campaign and communications strategy to achieve positive systemic legal and policy change, informed by the experiences of the women and girls that IKWRO represents. The role involves lobbying, research, media and communications, networking, events management, engaging with the wider team and the women and girls IKWRO represents to ensure their voices are heard and maintaining and strengthening IKWRO’s leadership in the field. 

At Family Action we transform lives by providing practical, emotional, and financial support to those who are experiencing poverty, disadvantage, and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.

Portsmouth Rape and Abuse Counselling Service (PARCS) delivers a wide range of projects focused on young people and adults and involves work with individuals and groups within the community. 

This is an exciting opportunity to lead the PARCS management team and drive the ambitious plans for growth alongside Family Actions Deputy Director for South. You will need to be committed to and sensitive to an agenda of change as PARCS works to extend its reach within the local area and beyond. We are looking for someone who is motivated, passionate, and wanting to make a difference to the lives of those PARCS works with while ensuring the highest standards of quality and client experience are upheld.

You will have an excellent track record as a Service Manager and will work closely with the Deputy Director to ensure the effective management and development of PARCS, enabling the safe and effective delivery of trauma informed services while working innovatively to extend its impact.  You will have extensive management experience and a track record of working with people who have experienced trauma.

You will have experience of managing complex budgets and forecasting, approaches to income generation and managing stakeholder relationships.

You will be client centred and committed to ensuring there is equality of access to the PARCS services and that service users are treated with dignity and that their specific needs are prioritised to improve their sense of wellbeing.

The post holder will hold a minimum NVQ Level 4 qualification or equivalent in the relevant discipline such as health, social care, counselling, therapy, education, or youth work. They will bring an experience of managing complex interventions and service models focused on trauma and promoting resilience. The post holder should be committed to continued professional development and have an exceptional knowledge of underpinning theories of practice models and interventions and their application.

You will have a strong track record in service delivery and a focus on quality, performance, safeguarding and management controls. With a client-facing approach you will be passionate about engaging our service users in all aspects of our work including co-production. We want to hire a ‘can-do’ and energetic leader who will build and sustain positive working relationships with key commissioners and future funders, while developing partnerships that will continue to evolve and effectively meet the needs of everyone the service supports.

This role will be office based in Portsmouth though some working from home / hybrid arrangements will be considered on an individual basis. There will be the expectation of travel within the South region as required as a member of the wider South Regional management team for team meetings and events as required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

Please complete application form below and email to us.

Closing date:   Friday 9th September 2022 at 12:00 (noon)

Interview date: Wednesday 28th and Thursday 29th September 2022

Head Office in Hammersmith, London W6 7NL with opportunities for flexible working

Do you have a passion for meeting and exceeding customer, client or user needs and expectations? Do the levels of financial insecurity and injustice in the UK leave you seething and impatient to have a real impact on making things better? Turn2us is looking for a Contact Centre Manager to lead the relationship with the Turn2us Contact Centre to ensure that our most vulnerable customers have access to the information and programmes that Turn2us offers through the right channel at the right time.

Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

If you’re an experienced contact centre professional who wants work that will stretch your intelligence and creativity, who is willing to be led by the people you want to support, and who genuinely wants to have an outsized impact, we really want to meet you!

Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.

Closing date: 11:59pm, 2nd Sep 2022

Are you an experienced, motivated, self-starting and skilled fundraiser who wants to make a difference?

Stonepillow have an excellent opportunity for you to make the next step in your career and take on the newly created role of Fundraising, Events and Philanthropy Manager who will  build on our current 5-year strategy and be instrumental in  the development of our next 5-year strategic plan.

Stonepillow, as the leading homelessness charity in Chichester and Arun, has adapted and grown significantly over recent years due to increased demand and the development of new and innovative service models. Well known in the community and commissioned in various areas by West Sussex County Council, we are fortunate to benefit from a healthy mixed funding model of which fundraising forms 10-15%. Leading on Community Fundraising, Events and Major Donors’ workstreams, you will be tasked with growing these revenue streams to deliver the fundraised income necessary to secure the ongoing operations of the charity.

Responsible for a small team, you will focus on the growth of major donor and stewardship strategy as well as leading on flagship events such as the’ Big Sleep Out’.  This will be an exciting, engaging and front facing role which will be critical in supporting Stonepillow in achieving our Mission and Vision.

The Stonepillow mission and vision are:

• Our Mission: to prevent and relieve homelessness in our communities by delivering person-centred services that ensure individual well-being and independence.
  We achieve this due to our passion and commitment and through proactive collaboration & advocacy
• Our Vision: those experiencing or threatened with homelessness will be supported without judgement but with compassion, humanity and respect; and that Stonepillow with its knowledge, experience and proven success will be a leader in the field

Summary of Position:

• Position:  Fundraising, Events and Philanthropy Manager
• Reporting to:  Head of Partnerships, Communications and Fundraising
• Responsible for: Fundraising team members
• Salary: Circa £36,000 commensurate with experience. Please quote your current salary in your application.
• Hours of work: 37 hours worked flexibly to ensure the delivery of events and attendance at meetings outside core office hours. An hybrid option of working is available.

Employee benefits:

• Stakeholder pension scheme
• 25 days’ holiday, plus bank holidays
• Healthcare and wellbeing support including access to in-app virtual appointments with NHS registered GPs and access to a comprehensive Employee Assistance Programme with face-to-face counselling.
• A medical cashback scheme and retail discounts 

About EMpower:

EMpower, a global philanthropic organization, is dedicated to improving the lives and horizons of marginalised young people ages 10-24 in 15 emerging market countries in Africa, Asia, Latin America, Russia and Turkey.  Through grants and other supports (learning exchanges, technical assistance, thought partnering etc.), EMpower partners with over 100 local organizations working to strengthen the education and livelihoods of young people, and to build their resilience, self-confidence and well-being.  EMpower has offices in Hong Kong, India (Delhi), Singapore, London and New York, as well as programme staff in Istanbul, Ghana, Mexico, Sierra Leone, South Africa and Turkey. 

About this role:

This is the lead position to pursue corporate funding in the UK. Since investing in corporate fundraising for the first time in 2018, EMpower has enjoyed considerable success, building relationships in the UK with Rothschild & Co, Bluebay, Legal and General, MarketAxess, Cape Ann Asset Management, PIMCO and a nascent ESG focused relationship with Pictet. The post holder is the key team member responsible for driving forward these relationships and initiating new ones. A confident networker, the postholder will represent EMpower at meetings, forums and events, as well as support engagement with key funders, in order to initiate and strengthen our relationships.

Whilst the primary focus is on corporate fundraising, this role is part of a small and dynamic global team (EMpower has 6 staff in the UK and c. 40 globally). The postholder will relish operating in a small team environment where there is opportunity to contribute to a wide range of strategic initiatives, including the opportunity to contribute to a global fundraising strategy, working closely with the VP of Global Development.

Key Responsibilities

1. In line with previous years, the postholder will be expected to deliver £250-500k of new income from companies, from a combination of growing existing relations and securing new partners.
2. Build strong, effective working relationships with corporate donors.
3. Own and support the development and implementation of the corporate fundraising strategy in the UK.
4. Grant manage key corporate awards, including delivering all financial and programmatic reporting.

Fundraising

The role is primarily responsible for growing and sustaining corporate income in the UK, in line with EMpower’s organizational strategy. As a key member of a small team, the postholder will also support other areas of fundraising (e.g., trusts & foundations, major donors, events) as required in the development of effective fundraising proposals, and be willing to take the lead on new opportunities for EMpower such as corporate fundraising in mainland Europe.  The other members of the team are a Development Manager primarily focused on major gift and event fundraising and a Development Assistant that supports both Development Managers. The VP of Global Development & Communications is also based in the UK.

Responsibilities of this post include:

• Proactive approaches to recruit new corporate partners, using LinkedIn and other networking tools
• Close work with Board members to identify new potential targets and initiate relationships
• Represent EMpower at forums, networks and meetings relevant to corporate funding and funders.
• Provide effective stewardship for corporate donors, ensuring collaboration and effective relationships, including with the rest of EMpower’s team.
• Plan and coordinate funding approaches, working closely with the Programs Team, other regional development teams, plus senior management as required to develop high quality funding applications. This includes developing budgets and proposals in accordance with funder guidelines.
• Remain abreast of corporate donor trends in line with global development goals; use knowledge to refine development goals, and share knowledge with other team members.
• Lead on the development of annual income and expenditure budgets/forecasting for corporate fundraising.
• Produce internal reports (monthly) and conduct reviews (quarterly) on the performance and progress of corporate fundraising against agreed financial targets, operational activities and annual objectives.

This description is not exhaustive, and the post holder may be required to undertake duties that are broadly in line with the above responsibilities.

Professional skills, experience and knowledge:

• Demonstrable experience of securing and/or managing grants from corporate donors OR institutional sales in a financial institution
• Track record of delivering or surpassing financial targets, operational activities and objectives, through own efforts and initiatives and mobilizing others
• Thrives when working face to face with high level stakeholders and donors, ideally with an interest or knowledge in the financial sector
• Demonstrated ability to prepare and deliver crisp compelling presentations and reports.
• Track record of excellence in client relationship management
• Experience working in an international development organization or philanthropic organization is preferred; strong desire to do so is required.
• Highly numerate with the ability to develop and monitor budgets; analyse, interpret and communicate complex data and financial information

Personal Skills and Attributes

This post sits within a highly effective global team that has delivered 65% growth in the last 5 years. The postholder will be highly proactive but will also enjoy working as a key part of this small team and maintain an environment of excellence and camaraderie, and will be keen to contribute to strategy and effective cross-team collaboration

Specific attributes needed are:

• Performance focused with personal initiative and a flexible and proactive approach
• Professional, enthusiastic and self-motivated with the ability to quickly understand new ideas and concepts
• High energy and high resilience – comfortable with making cold approaches and pitching
• Well organized and demonstrates a high level of attention to detail, with the ability to manage multiple activities and work to agreed deadlines
• Ability to work in a global team that operates across different time zones and cultures
• Strong sense of ownership for quality of work, deliverables and service
• Committed to and respect for EMpower’s mission and values
• Right to live and work in the UK

Applications:

EMpower is a public foundation that makes grants globally to benefit at-risk youth, including adolescent girls. We are committed to attracting, developing, motivating and retaining exceptional talent and to a work environment that recognizes contribution, fosters respect and teamwork, and facilitates strong performance. We encourage applicants from diverse backgrounds, recognizing that diversity enriches all staff and our work globally. We do not discriminate on the basis of race, ethnicity, national origin, sexual orientation, gender identity, religion or faith, or physical ability.