Client Relationship Manager Jobs in Hammersmith, Greater London
Using Anonymous Recruitment
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We are looking for someone who can work effectively as part of a team to deliver an exceptional customer focused service to all stakeholders. Experience of managing administrative processes on a CRM system and of delivering excellent customer service are therefore essential.
Our Client and Community Delivery team aims to drive and develop new and existing business relationships to contribute to our impact whilst delivering exemplary customer service to all our clients. A critical aspect to this is ensuring all the administration required from point of enquiry through to training delivery is carried out accurately whilst meeting key deadlines.
Working closely with our Client Development Consultants and Client Delivery Consultants, you will support different aspects of the client journey and support with relevant processes including distribution of enquiries, keeping our in-house systems updated and matching Associates to training deliveries. You will ensure all administration relating to these processes is completed effectively and within deadlines set.
About MHFA England
MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing.
Looking after you
Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.
Interested? How to apply
To apply, please submit your CV and a cover letter. The closing date is 8th May 2024, but early application is encouraged as we will be reviewing CVs as they come in.
By applying for this job, you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Fundraising Development Manager
Fixed-Term, (Maternity Cover) Part-Time, Term-Time only
15 hours per week (flexible)
Pay Scale : H8, point 23 to H9, point 28 (dependent on experience)
Required : April / May 2024
We are seeking a knowledgeable individual to oversee the Fundraising Development Manager position for a fixed-term, covering maternity leave. The successful applicant will have some professional experience of fundraising and/or education development, together with experience of developing good working relationships with a wide range of internal and external stakeholders.
If you have enthusiasm for fundraising and would like to be involved in helping us in continuing this important work for our school, please get in touch.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is recruiting for a Data Privacy Manager to join our Information Protection and Compliance team to continue our great work to develop and manage the Age UK data protection privacy programme and to work on programmes of activity as defined by the ICO.
As Data Privacy Manager, you will review, update, and monitor the policies and procedures that are in place to ensure compliance with the Data Protection Regulation 2018 and the Privacy and Electronic Regulation (PECR, 2003) laws, including managing internal data protection activities, advising on data protection impact assessments (DPIAs), training staff, and conducting internal audits.
This role focuses on providing data protection advice to Age UK's various business units promoting a "privacy first" approach to design and development of products and services that involve the use of personal data and your primary aim will be to recommend and oversee measures to address any identified gaps in data protection and security.
The successful candidate will use their experience in data governance to undertake regular due diligence on the key elements of the Age UK data privacy framework, identifying and reporting any areas of practice and procedure that that require focus and remedy to ensure that there is no weakness across the charity and our commercial partners.
This role is offered on a Hybrid / London contract and currently the team meet in our London office once a week.
Age UK Internal Job Grade - 5L
Must haves:
* Experience of working in a data governance role with responsibility for personal data used in a database marketing environment for a charitable /commercial/financial services industry.
* Experience of communicating with stakeholders at all levels. A willingness to deal with problems or new tasks together with a proven track record of bringing business stakeholders onside.
* Experience in managing and responding to data protection rights requests (SARs) and complaints.
* Able to liaise effectively with both the CRM data practitioners, Marketing and Legal teams as well as operational business partners.
* Experience in reviewing data sharing agreements and data protection clauses in contracts
* A strong understanding of the principles of Privacy by Design and Default
* Excellent knowledge of UK privacy Law and regulations and the ability to transfer that knowledge appropriately.
* Strong communications skills with the confidence to build and manage relationships with senior staff and external suppliers.
* Effective time management, with the ability to multi-task.
Great to haves
* Ideally, a data privacy qualification would be desirable
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
This role will involve occasional travel to other regional Age UK offices (circa once a quarter).
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
About the role
The Exchange is seeking an experienced, talented and driven Venue Hire Manager to maximise venue hire income for The Exchange with responsibility for all aspects of hire events.
Situated in the Thames-side town of Erith, The Exchange is dedicated to creating opportunities for people to come together and celebrate life, craft, and community. Ideally located on the border of London and Kent, The Exchange is a perfect venue to attract guests, offering them something unique and memorable in intimate and unique surroundings. This includes the newly renovated “Exchange Town Square” and the beautiful garden designed by award-winning garden designer Sarah Price.
Our aspiration is to develop a craft focused venue hire programme, where every detail has been carefully thought through, leading to unique and inspirational experiences – this will be the role of the new Venue Hire Manager.
Principle Duties:
- Venue Hire Management: Lead for all hire enquiries and bookings from initial conversations through to event delivery and after-care.
- Sales and Business Development: Proactively drive venue hire sales, convert enquiries, and reach budgeted targets, working to develop opportunities with current, returning, and prospective clients. To be conversant with the wider sector, benchmarking against competitor spaces, engaged with external networks and leading on venue hire promotion and marketing opportunities.
- Administration: lead and maintain all enquiries and bookings, communication with internal colleagues to optimise event delivery before, during and after, and develop and maintain accurate monitoring and evaluation reporting.
- Customer Service: provide exceptional service to all event hirers and suppliers with a professional, efficient, and welcoming attitude.
Responsibilities:
- Proactively research and reach-out to new business hire opportunities, exploring new creative opportunities to optimise use of the building and garden, regularly benchmarking The Exchange pricing and proposition.
- Promoting the location through a variety of marketing channels such as social media.
- Responsibility for all venue hires from enquiry to bookings to on-the-day and after care. This includes supervision and scheduling of duty managers, tending to any incidents or queries, liaising with catering services and supervising their requirements and logistics, building security.
- Negotiate and agree venue hire events including final contracts, invoicing, and scheduling.
- Ensure excellent communication with all colleagues to ensure smooth event procedures and positive client outcomes, including cleaning and organising the venue and facilities pre and post event.
- Develop and maintain systems for monitoring, analysis, and evaluation of hire events in context of budget targets and for improving customer service and repeat business.
- Establish best practice procedures and protocol for wide range of clients e.g. private, corporate, charity.
- Develop excellent supplier relationships e.g. event planners, caterers, local companies – to build and promote opportunities to hire spaces and develop a beneficial ‘approved suppliers’ list.
- Operating within rigorous H&S and security frameworks, including taking responsibility for opening and locking up, final building checks.
Personal specification:
Essential:
- Experience of developing pro-active sales leads, and up-selling additional opportunities utilising knowledge of marketing channels and techniques.
- Evidence of excellent customer service and experience of dealing with challenging and complex events.
- Motivated with an eye for detail and a desire to achieve high standards.
- Sound knowledge of security and safety measures and risk management strategies.
- Confident, calm approach to working within a high-pressured, busy environment balancing multiple demands.
- Excellent communication, listening, diplomacy and problem-solving skills.
- Evidence of positive and effective working with inter-departmental teams to achieve shared objectives.
- High level of written and verbal English communication skills.
- Strong negotiation skills both financial and verbal.
- Highly organised with initiative and strong time management efficiency.
- Ability to work flexible hours dependent on events bookings and the needs of the operation.
- The right to live and work in the United Kingdom.
Desirable:
- Working in an arts and culture / community / heritage venue environment.
Deadline for applications: Sunday 05 May
Interviews scheduled for: Wednesday 08 May
Our mission is to reinvigorate the Old Library in Erith as a community-built space and create a centre for craft, opportunity and local growth.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Partnership Manager role will report to the CEO and sit within the Business Development Team.
The Partnership Manager will be responsible for identifying new business opportunities in order to generate revenue, improve profitability and help the business grow. You will have a clear ability to tailor the way we sell our services to potential clients.
You will lead and support others across the company to communicate our service offering to external stakeholders that will directly contribute to the company’s growth strategy and impact.
The Partnership Manager will also be a key member of the department and contribute to, departmental strategies, systems and maximising efficiency, and communicating our brand values and services that attracts a wide range of clients.
In this role, you will work closely with the Digital Communications and Marketing, Monitoring and Evaluation, Programme and Finance teams.
Essential Experience
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Have a minimum 5 years sales and client relationship experience
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Proven success in a similar role, with a track record of securing income through multi-year partnerships
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Strong relationship management skills, particularly within the education and/or corporate sector.
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Ability to manage a heavy and varied workload effectively and maintain high levels of both accuracy and output
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Ability to think strategically and identify new opportunities and initiatives to grow the business
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Excellent verbal and written communication skills, with experience of producing high quality written materials that are tailored to the needs of specific internal or external audiences.
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Experience managing a CRM system, sales systems flow and executing sales campaigns/funnels
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Experience working in a fast-paced environment and working independently to find solutions to problems
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a fantastic non-profit organisation that focuses on working with organisations/families to achieve best results with their philanthropy. The organisation takes a proactive role in managing high net worth Muslims' investments to effect positive and substantial changes. The organisation has a team of dedicated team members which research, define and incubate innovative community development projects. The organisation is expanding with operations in both Canada and Australia. An exciting opportunity exists for a Client Relationship Manager to join the team. As Client Relationship Manager, you will be responsible for nurturing and maintaining relationships with charities, volunteers, and other stakeholders to ensure continued support for the charity’s mission and programmes. The role will also involve donor data management, marketing and communications and outreach where applicable. This is a client facing role requiring strong relationships management skills as well as operational skills.
Who are we looking for?
Ideal candidates will have a minimum of 2-5 years’ experience in client relationship management. You will have a proven track record of successfully building and maintaining relationships with clients, donors and stakeholders and achieving fundraising goals. You will possess excellent communication skills, both verbal and written with the ability to articulate the organisation’s mission and impact effectively. You will have a clear understanding of fundraising and marketing and have good knowledge of CRM software e.g., Salesforce, Raiser’s Edge for donor management and reporting. Strong interpersonal skills with the ability to collaborate effectively with diverse stakeholders is also essential for this role. You will be highly organised with a proactive personality and be able to demonstrate a passion for the work of the charity.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Programme Manager role will report to the Senior Programme Manager and sit within the Programmes Team.
The Programme Manager will be responsible for project managing a number of our services. You will have a clear focus of delivering high quality programmes that are run smoothly, efficiently, within budget, and achieve the desired outcomes and objectives for both the partners and the young people.
You will lead and support others within your team to deliver high quality programmes from initiation through to evaluation and review, that will directly contribute to the company’s growth strategy and impact.
The Programme Manager will also be a key member of the department and contribute to, departmental strategies, systems and maximising efficiency, delivering programme management to an excellent standard that produces high impact for our young people and partners.
In this role, you will work closely with the Digital Communications and Marketing, Business Development and Finance teams.
The client requests no contact from agencies or media sales.
Service Manager - St Martin's House
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- You will manage and lead a 24-hour 16-18 bed new therapeutic support & accommodation service for women from across South London who have experienced homelessness and severe and multiple disadvantage.
- You will lead and develop a team that is focused on building trust through relationships, so that every woman who is supported gets the person-led, trauma and gender-informed support they need in a place they can call home.
- You are a dynamic, inspirational and capable leader, who proactively supports and enables the team to utilise their strengths and work collaboratively to meet the different needs and aspirations of the women we support.
- Your values and practice will align with the Connection’s traits – we are Curious, Safe, Together and Motivated.
- You will have the personal credibility to build confidence across several south London boroughs, specialist NHS teams, and the wider community.
- You will be both strengths-based and solution-focused, maximising and developing partnerships internally and externally to enhance service provision.
It is an Occupational Requirement for this post are open to women only, as permitted under Schedule 9,Part 1, of the Equality Act 2010.
Salary: £41,409
Closing Date: Sunday 28th April
Interview Date: Wednesday 8th May
Full job description can be found on our website.
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Company pension and benefits
Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. Initially working predominantly on three of our new GLA-funded contracts – UK Shared Prosperity Fund contracts across East & North London and Central London, and the Early Connect London Pilot – for the right candidate and in the longer term, there will be an opportunity to become involved in a range of projects across the company, with the option for occasional international travel.
About the job
Rinova Ltd are currently seeking an experienced or aspiring Project Manager used to working with young people and adults entering or re-entering the world of work. The successful candidate will be committed to helping people achieve their potential and will have the skills and experience to provide; 1-1 advice and guidance and group work, practical training and all aspects of employability support and upskilling. The candidate will also be working to support and match individuals into suitable apprenticeship opportunities across London.
We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will take on the role of project manager, working with a dedicated team to deliver the employability and apprenticeship projects. As well as being involved in practical delivery, the candidate will work with the compliance and finance team to ensure quality of delivery and evidence collection. Along with practical delivery, the successful candidate will be involved in the design and implementation of the recruitment/outreach strategies and also for the development of appropriate training materials.
Familiarity with the delivery of funded provision is essential especially the ability to collaboratively design and deliver inspiring, engaging and tailored sessions, covering a range of transferable and employability skills provision is essential. The role will be offered on a full-time basis mainly working across London boroughs and travel within London, with the opportunity to work remotely on occasions.
About us
Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.
This is an ideal opportunity for someone who has experience in the education/training sector and wants to progress to a more managerial role, loves supporting individuals to achieve their employment, education and personal goals and wants to be part of an organisation which changes lives for the better.
Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.
Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.
Interviews: Successful candidates will be advised when the interviews will take place - week commencing 20th May 2024.
Job description
IAG Delivery and line management
· To be accountable for achieving agreed outcomes, outputs and personal targets – including recruitment, employability training and learner progression targets
· To manage a caseload of participants requiring Information, Advice & Guidance (IAG), confidence building and employability training
· Completing appropriate action plans and reviews with participants
· To act as the single point of contact for small caseload of participants
· To complete all paperwork for client in your caseload, ensuring that accurate records are kept
· To identify suitable referral partners i.e. Job centre, training providers from which to recruit job seekers and course participants
·To communicate with stakeholders, clients and team members, keeping them informed of changes in delivery or action plans
·To liaise with learners interested in apprenticeships to support them and assist them into suitable placements
Development of training materials and delivery
· To develop workshop training materials that support delivery of the outcomes
· To ensure that accurate records are kept for all training events and workshops, with appropriate attendance sheets signed and stored
· To use available networks to recruit course participants from appropriate organisations
· To use available networks to support participants into appropriate progression destinations
· To liaise with stakeholders and partners to develop effective referral mechanisms and future possible collaborations
Project management, partnership building and funding
· To work directly with the Senior Leadership Team to support in the management of Rinovas GLA-funded projects, compiling reports and attending meetings as required
· Ensuring that all paperwork is completed to the required standard and submitted to compliance team in a timely manner
· To monitor project progress towards targets – to identify problems and ensure they are appropriately resolved
· To communicate with stakeholders and team members, keeping them informed of changes in delivery or targets
· To ensure that the right channels are used for storing confidential client and project paperwork i.e. Sharepoint and Teamwork
· To research and develop suitable referral routes and explore new partnership opportunities for current and future projects
· To play an active role in the identification of suitable funding streams and development of funding applications to support continuing and future projects
· To effectively plan projects and improve project delivery by implementing guidelines, procedures and templates to collect and maintain consistent data.
Person Specification (skills knowledge and experience required)
Please address all points in your supporting statement and give examples
· Experience of working with adults returning to work or those in employment, needing to upskill
· Experience of working with NEET young people or those considered hard to reach or retain
· Excellent IT skills and ability to produce professional presentations and training materials
· Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint),
· Ability to work to tight deadline and targets
· Ability to write detailed and accurate reports and evaluations
· Able to create engaging and motivating training materials
· High standard of organisation, written and oral communications skills
· Good understanding of the social and educational issues relating to a multi-cultural cohort and how this relates to job seekers
· Experience of developing networks in support of organisational goals
· Able to prioritise a diverse workload working to strict deadlines, pre-empt upcoming issues, and solve problems
· The successful candidate must be willing to work outside normal working hours on occasions and travel within London Boroughs to deliver at satellite locations
· Qualification in Advice and Guidance min level 3/4is advantageous but not essential – willingness to undertake training as required is essential
· A Learning and Education training qualification min L3 (Previously PTLLS), would be advantageous
· A good understanding of Project Management principles would be advantageous
· Existing networks which can be utilised to enable you to meet your targets in relation to recruitments and progression routes
Please apply with your CV and a supporting statement, which should address all points on the person specification.
Applications without the required documents will not be considered for shortlisting.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
Are you an experienced corporate fundraiser with an interest in working in the international development sector? Are you creative, strategic, highly organised, a confident and effective communicator and strong team player?
We are looking for an experienced Senior Corporate Fundraising Manager to work closely with the Head of Programme Funding to drive new donor engagement and secure sustainable, multi-year funding. If you are seeking a dynamic and engaging fundraising role which offers you the chance to play a pivotal role within a small but ambitious organisation, then this could be the job for you.
You will be an exemplary relationship builder and have experience in developing multi-faceted corporate partnerships (ideally with experience and success in employee engagement, corporate sponsorship, and/or operational partnerships).
The role also line manages the Senior Fundraising Officer post, a position that provides administrative and fundraising support across the whole fundraising team. Please note that we are a small team and so you’ll need to be comfortable rolling up your sleeves to help out team members and to support new business across other restricted income streams.
If you think you have the skills, qualities and drive to fulfil this role, but don’t meet all of the specifications, or perhaps you’ve gained your experience in (for example) commercial sales or within relationships management and are looking to move into development work, we would still welcome hearing from you. We’re always interested to hear from talented individuals who can help drive the success of the team.
We are also open to making the role part time (80%) for the right candidate.
Interviews will be held on a rolling basis.
What can the Foundation offer you
- You will be part of an organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and seek all staffs input into strategy, annual plans, and organisational values.
- A positive and collaborative culture – we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive
- One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing
About the Cherie Blair Foundation for Women
The Cherie Blair Foundation for Women works with women entrepreneurs in low and middle income countries. We work together to enable women entrepreneurs to reach their potential. We are committed to eliminating the global gender gap in entrepreneurship and creating a future where women entrepreneurs thrive.
Since our inception in 2008, we have supported more than 250,000 women to start and grow successful micro, small, and medium sized businesses in over 100 countries.
Training, mentoring, networking and collaboration are at the heart of our work, deploying technology innovatively to reach and connect with more women worldwide. Our approach opens doors for women entrepreneurs to networks, finance, new markets, investments and opportunities.
As a result, women create a future for themselves, their families, and their communities. In turn, they contribute to more robust economies, global gender equality and a thriving entrepreneurial sector.
How to apply
To apply, please download the job description and send us the following:
· Covering letter addressing relevant experience for the role (one A4 page max)
· We will not accept or consider applications submitted without a cover letter.
· When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria
· Current CV (two A4 pages max)
DISCLAIMER: Applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.
Please send your application, or any questions you might have by Friday 17 May, 5pm BST.
The Foundation is an Equal Opportunity Employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process.
For information purposes, we request that you complete the Equality Diversity and Inclusion (EDI) monitoring form when you submit your application. This is not mandatory but supports the Foundation it’s with EDI goals and objectives. All information is private, and we abide by stringent GDPR and data processing management systems. The link is available on our website.
Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview.
Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT SUZY LAMPLUGH TRUST
The post of Stalking Training & Consultancy Development Manager represents a unique opportunity for a pre-emptive, results-driven, and resilient candidate to join the UK’s founding personal safety charity and leading authority on Stalking.
The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name to empower individuals and organisations to make a stand against all forms of abuse, aggression, and violence, across their personal and professional lives.
You will be working for a growing charity that delivers high value impact to its beneficiaries, through its legacy, integrity, and credibility. We are an organisation that has been responsible for the education of millions of lone and frontline workers across all sectors for over three and half decades, has campaigned heavily and played a pivotal role to drive changes in the law, has supported over 70,000 victims and survivors of stalking since the inception of its National Stalking Helpline service in 2010, and has always had the aim of tackling violence against women and girls at the core of what it does.
You will have the opportunity to work with a professional, highly experienced, motivated, innovative, and consultative sales team, and will benefit from significant learning and developmental opportunities to advance your sales career.
COMPANY BENEFITS
The Suzy Lamplugh Trust offers a variety of exciting opportunities to learn, develop and grow in your career, through high quality initial training and continuous professional development.
Your voice is key to shaping the future of the Trust, through active staff engagement in the operational and strategic direction of the trust.
We recognise your value to help us deliver our vision of a society in which people are safer and feel safer from violence and aggression; we want people to be able to live life to the full.
To this end we offer all our employees a good benefits package including:
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Competitive salary.
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Commitment to ongoing training and development of staff.
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Hybrid working (40% in the office).
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Flexitime Policy.
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28 days annual leave (increases after 3 and 5 years to a maximum of 33 days pro rata) + public holidays.
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Special leave for life events.
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Pension scheme with 5% employer contribution.
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Health & Wellbeing App with access to advice, counselling, legal support, and a wide range of discounts.
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Occupational Sick Pay (which increases after 3 years).
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Cycle to Work scheme.
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Interest-free travel loan for annual season ticket.
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Regular all-staff off-site meetings and events.
PURPOSE OF JOB
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To deliver a range of stalking training courses to Trust clients, work with internal experts to ensure course content is kept up to date, provide consultancy project support, and collaborate with a range of statutory and non-statutory clients and stakeholders.
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To support the Commercial Stalking Lead in generating new and repeat business through managing relationships with internal and external stakeholders.
Please refer to the attached pack for detailed Job Description and Person Specification.
Please note that applications without a covering letter will not be considered.
We will be reviewing applications as they come in and we may close the vacancy once a suitable candidate is identified.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- The Major Giving Manager role is part of an ambitious and forward-thinking Fundraising & Communications team and you will play a major role in shaping and developing our Major Giving programme.
- You will have a strong background in building relationships and identifying and developing new prospects.
- You will have experience in the development of strategic and creative Major Giving programme and to be excited at the prospect of pursuing new opportunities for the organisation by engaging with new Major Donors and Legacy pledgers.
Salary: £38,917
Closing Date: Tuesday 30th April
Interview Date: Thursday 9th May
Full job description can be found on our website.
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
This is an exciting 2 day a week role to be part of the growing Newham District Foodbank and Ascension’s Advice Service. On 9th June 2021 Ascension’s foodbank officially became part of the Trussell Trust network. We were named Newham District Foodbank, because our plan is to expand to more than one distribution centre to ensure that people across the whole of Newham are well supported. As part of the strategy, we have already secured funding to have debt and benefit advisors supporting each new distribution centre.
In this role you will manage the poverty response work of Ascension Community Trust, including its foodbank. You will provide high level strategic work, including liaising with donors, referral partners and other local foodbanks and support new partners into Newham District Foodbank. Your role will include fundraising for and reporting on the work of Newham District Foodbank, including local partnership funding. You will be involved in the recruitment, management and development of staff and volunteers.
About Us
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centered care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
As an Applications Manager, you will play a critical role in managing MSI applications which are underpinned by Microsoft Dynamics technology. Your role is multi fascinated: primary, to enhance and optimize client interactions from the outset, ensuring a seamless and engaging experience. You will play a key role to support our commercial sales strategy with Dynamics Sales and power apps, streamlining our operations and driving sales growth. Concurrently, you will provide technical guidance on the automation of our donor management process, providing the donor team with robust technology to effectively manage and nurture donor relationships.
Collaborating closely with the Senior Applications Manager, you will lead application sprints and provide technical oversight, ensuring our bespoke solutions are not only supported but also set the standard for innovation and transformation. Your contributions will be instrumental in propelling our technology forward, maintaining our position as leaders in innovation and efficiency in both commercial sales and donor management. We invite you to join us in this pivotal role and make a significant impact on our organization's success.
About You
We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.
To perform this role, it is essential that you have the following skills:
- Proficiency in Microsoft Dynamics CRM, with the ability to support and customize the platform to meet business needs.
- Understanding of Sales solutions within Dynamics CRM.
- Experience with low code solutions, use of Power technology to streamline processes and enhance functionality.
- Strong problem-solving skills and the ability to troubleshoot technical issues.
- Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
- Familiarity with agile methodologies and the ability to work in a fast-paced, iterative environment.
- Demonstratable capability of understanding and supporting in-house developed applications
- Able to communicate effectively with technical and non-technical colleagues.
- Fluent in English, both written and verbal
- Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.
- Demonstrate problem solving and troubleshooting skills.
- Ability to collaborate within a team environment.
- Have provided end user support, including call logging, call resolution, updating knowledge base/FAQs etc.
- Demonstrate ability to document and manage technical solutions and their versions
To perform this role, it is essential that you have the following experience:
- A minimum of 3 years of experience in a technical role managing Microsoft Dynamics CRM.
- Demonstrated expertise in managing and customizing Microsoft Dynamics CRM to align with organizational goals.
- Hands-on experience on low code platforms like Power Apps, Power Automate and Logic Apps.
- Demonstrated understanding of Microsoft Dataverse
- Proficient in using Azure DevOps ticketing system for project tracking, sprint planning, and issue resolution.
- Proven track record of leading technology projects and teams, with a focus on enhancing client experience.
- Experience in collaborating with cross functional teams.
- Familiarity with the non-profit sector and a strong understanding of fundraising and donor engagement processes.
- Awareness of ITIL and ITSM best practise
Personal Attributes:
We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.
For this role, we’re looking for an individual who is:
- Customer sensitive, able to empathise and create customer relationships.
- Innovative individual with the ability to show initiative.
- A quick learner who can pick up new skills quickly and easily.
- Positive attitude and outlook
- Dependable and can self-manage.
- Can keep calm and work effectively under pressure.
- Pro-choice.
For more information about the role, please view the job description and person specification on our website.
Location: London Support Office (hybrid working) or where any MSI country programme operates.
Full-time: 35 hours a week, Monday to Friday (UK contracted hours).
Contract type: 12 month fixed term contract.
Salary: £40,000 - £51,000 per annum for UK based candidates. Discretionary bonus + benefits.
Salary band: BG 9
Please see the job description
Closing date: 16th May 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
Job Title: Finance and Operations Manager
Contract: Permanent
Hours: 35 hours per week (however, we will consider part-time 28 hours per week)
Salary: £38,000 - £45,000 per annum
Location: The successful candidate will either be posted at our office in London or Colchester: Coram Campus, 41 Brunswick Square, London, WC1N 1AZ or Colchester Wellington House, 4th Floor, 90-92 Butt Road, Colchester, Essex, CO3 3DA
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with bases in Colchester and Leeds. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Migrant Children’s Project promotes the rights of refugee and migrant children, young people and families through the delivery of advice, practice change through training and capacity building to professionals and systems change through research, policy and advocacy.
About the role
This role will provide financial and operational leadership and management for CCLC particularly focussed on the Legal Practice Unit and the Migrant Children’s Project but with support for the Child Law Advice Service and Coram International where required. Managing a small finance team, the role will hold primary responsibility for core financial functions within CCLC including legal aid billing and management and tracking of grant and other charitable funding. Through systematic and efficient financial management, the post holder will play a pivotal role in CCLC’s financial sustainability. The role will act as a key point of contact with Coram’s central finance team and a range of internal and external stakeholders on financial matters.
The role will also oversee the smooth running of the London and Colchester offices through line management of operations and administrative staff.
The role would suit a high organised and efficient business support professional with experience of financial management within the legal or charity sector. In particular, candidates with experience of legal billing and more specifically, civil legal aid billing, would be welcomed.
This is a largely office-based role in order to fully provide support to the finance and operations team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period (to be negotiated with the successful candidate).The finance team are split between the London and Colchester offices and the post holder should expect some travel to both locations. The large majority of the legal and policy team are based in London and as such regular (at least twice weekly) presence in our London office will be expected. However, on other days the candidate could be based in the London or Colchester office.
Whilst this is a full-time position, we will consider requests for part-time working (28 hours per week minimum) and we will endeavour to offer some flexibility with days and hours to be agreed.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Monday 13th May 2024 at 23:59
Test and Interview date: Week commencing 20th May 2024
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.