Client service manager jobs in chalfont saint peter, buckinghamshire

About WA-UK

The Welfare Association (WA-UK) is a UK registered charity supporting transformative development projects and humanitarian relief interventions to empower and benefit Palestinian communities in the West Bank, Gaza and the refugee camps in Lebanon.  WA-UK partners with Taawon and its network of local Palestinian organisations and international actors operating in the region.  WA-UK projects in the sectors of health, education and development are the outcome of a locally led needs assessment exercise and are designed in consultation with its partners and implemented by local actors.

WA-UK is governed by a Board of Trustees.

Job purpose: We are seeking a motivated, experienced Programmes Officer who will work with the Board to deliver WA-UK’s objectives. The appointee will develop and manage WA-UK’s programmes in the region and work in partnership with Taawon’s field offices and other relevant actors and authorities.  You will devise operational strategies, manage budgets and ensure compliance with donor requirements.  You will provide technical support/guidance, monitor programme quality, ensure projects comply fully with the charity’s legal, regulatory and policies to achieve programme objectives.

Duties & Key Responsibilities

Development and Management of Programmes

Guided by WA-UK’s objectives and strategic priorities and working in collaboration with its key partners the postholder will:

· oversee the development and growth of a portfolio of projects across all sectors.

· coordinate and manage project implementation in line with proposals, strategies, donor requirements, legal & regulatory obligations, due diligence guidelines and quality standards.

· ensure that the charity’s Standard Operating Procedures (SOPs) are of the highest quality and are adhered to fully.

· develop and deliver projects within agreed parameters and provide technical direction and project implementation support to partners.

· monitor programme expenditure to ensure budgets are observed.

· monitor and evaluate programme work to maintain and/or improve the quality of project outcomes for beneficiaries.

· ensure that the programmes are implemented in a consultative, participative, transparent, and gender-sensitive way.

· maintain and manage a donor reporting calendar to ensure the programme adheres to donor contractual requirements and provide high-quality and timely reporting that demonstrate the impact of their grants.

· ensure WA-UK representation in relevant external programmatic forums.

· prepare, submit and present proposals and concept notes to donors.

Supporting the board of trustees and reporting

The appointee will:

· service the board of trustees including preparation of necessary paperwork for trustee meetings and producing minutes;

· provide regular briefings (in writing/orally) to the board on program development, implementation and reporting;

· lead on the production of reports issued by and for the board including the annual report.

Person Specification

Qualifications

We seek an appointee with strong literacy, numeracy, and analytical skills, backed by critical

thinking, problem-solving, and effective communication skills, demonstrated through relevant

qualifications or experience.  You will be a team player who is proactive, driven and ambitious to excel with good attention to detail. 

Essential experience

· a track in programme/project management in development and/or humanitarian/recovery contexts.

· strong technical expertise in development programming and driving improvements in complex humanitarian situations and understanding of Protection Mainstreaming (Safe & Inclusive Programming).

· a successful record of working in a team, including with partners based overseas.

· proven ability in developing professional networks, partnerships, and external representation.

· in-depth understanding of donor regulations and compliance requirements.

· understanding of procurement process defining specifications and quantities.

Essential knowledge and skills

• ability to draft proposals, manage budgets, and assess and improve program quality.

• excellent team-working skills.

• excellent drafting and reporting skills both narratively and financially.

• excellent written and verbal communication skills in English and Arabic.

• knowledge of humanitarian principles, Core Humanitarian Standard (CHS), and other international humanitarian guidelines and protocols.

• advanced computer skills in MS Office, especially Excel and Word.

• attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure.

Personal qualities and competencies

• strong interpersonal skills.

• be driven, proactive, focussed, and able to spot and create opportunities.

• strong organisation/planning skills and ability to plan and deliver against targets.

• strong time management skills and ability to prioritise, multi-task and work under pressure.

• ability to deal with information confidentially and respond with sensitivity.

• ability to resolve differences and negotiate to accommodate difference.

Personal attributes and other requirements

· ability to work weekends/evenings on occasion to support events and other activities in the UK, and to travel overseas where necessary.

· commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.

· commitment to anti-discriminatory practice and equal opportunities.

· ability to apply awareness of diversity issues to all areas of work.

· able to work flexibly in emergencies and meet deadlines.

· a commitment to WA-UK’s vision, mission and values and a passion for empowering Palestinians.

· commitment to abide by organisational policies, codes of conduct and practices.

· commitment to treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at WA-UK.

This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.

Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.

The postholder will support and contribute to Southall Black Sisters’ (SBS) research, policy and campaigning work by developing and delivering high-quality, intersectional research that:

• Strengthens the evidence base on violence against women and girls (VAWG), particularly as it affects Black, minoritised and migrant (BMM) women and girls.
• Centres the lived experiences of victim-survivors, using participatory and coproduced research methods.
• Informs SBS’s advocacy, public education and service delivery strategies through accessible, impactful research outputs.

Working closely with senior staff, frontline colleagues and external partners, the postholder will design and contribute to research projects, gather and analyse qualitative and quantitative data, and produce clear, well-structured outputs including reports, policy briefings and presentations. They will be supported to develop their research skills and will be encouraged to bring creativity and rigour to exploring the structural inequalities that shape the lives of the women SBS supports.

By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Interview date: 23 & 24 July 2025

Purpose of the Job

The role is a key part of the HFEH Mind team delivering mental health services across Hammersmith & Fulham, Ealing, and Hounslow.

The Volunteer Coordinator is responsible for recruiting, supporting, and retaining volunteers across the charity. You will ensure that volunteers have a positive experience, receive appropriate training and guidance, and feel valued for the time and skills they give. You will also work closely with staff to match volunteers to roles.

We currently offer three types of volunteering roles at HFEH Mind:

• Client facing support– Working alongside staff supporting service users
• Events – Supporting outreach & fundraising efforts and promoting our work
• Central Support – Blogging, graphic design, administration, etc.

General/Key Responsibilities

• Interview, recruit, onboard, and induct new volunteers in line with organisational needs, maintaining around 50-60 volunteers across the charity.
• Work with staff to identify new volunteering opportunities and develop volunteer role descriptions.
• Work effectively to ensure volunteers feel a part of HFEH Mind and gain value from their time with us.
• Develop and maintain volunteer policies, role descriptions, and procedures.
• Ensure all volunteering activity adheres to safeguarding, GDPR and health and safety policies.
• Promote volunteering opportunities through social media, local networks, and community partnerships
• Develop and deliver engaging volunteer training, support sessions and recognition initiatives.
• Be the main point of contact to support volunteers, listen to suggestions and/or concerns and support in resolve any volunteering related issues or complaints.
• Provide advice and guidance to volunteers about their matched relationship (with support from the wider team) and highlight safeguarding concerns as appropriate.
• Ensure each volunteer is assigned a named supervisor and receives appropriate supervision (at least every 4–6 weeks depending on role)

Volunteering Experience

• Ensure volunteers are receiving regular supervision and support during their placement.
• Monitor volunteer satisfaction, provide ongoing recognition and celebrate volunteer contributions
• Regularly report on the volunteer experience, including both quantitative and qualitative feedback & exit interviews

Administrative

• Maintain an up-to-date volunteer database and contact list.
• Support Director of Adult Services to provide reflective practice sessions for service-facing volunteers. 
• Ensure volunteer training compliance is at required levels.

Other Responsibilities

• Join monthly volunteer meeting with Operational Directors, Head of Marketing & Communications and Head of HR.
• Ensure that  equity and inclusion are at the heart of our volunteering programme  and share in our commitment to equality of opportunity and to eliminating discrimination.
• Contribute to our fundraising effort by embracing opportunities to fundraise yourself, to promote fundraising and to support the fundraising team.
• Share our commitment to safeguarding adults and children at risk of harm, and ensure that volunteers are trained in and adhere to safe practice.
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy.
• Undertake any other duties commensurate with the level of the role.

Person specification

Essential

• Experience of working with or coordinating volunteers, ideally in a charity.
• An understanding of and commitment to improving the mental health of our communities, and ability to ensure that volunteers with lived experience of mental health problems are included and supported.
• Excellent verbal and written communication skills and the ability to work with people with from diverse communities with a range of life experiences, views and reasons for volunteering
• Ability to support, organise, and motivate people, and ensure that volunteers feel like they belong within the organisation
• Good IT and administration skills (e.g. Microsoft Office, databases)
• Commitment to equality, inclusion and the values of the charity sector.
• Understanding of safeguarding, GDPR and confidentiality.
• A proactive and flexible approach to problem solving
• Ability and willingness to travel to HFEH Mind sites.

Desirable

• Experience of working in the charity or community sector.
• Experience of HR administration, in particular recruitment and onboarding.
• Experience in delivering training or group facilitation.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Support Worker

Contract Type: Permanent
Hours per week: Full-time, 37.5 hours
Salary: £27,008 per annum
Department: Adult Services (Housing Services)
Location: Based at West Central London Mind’s Wandsworth Office with hybrid working available

Are you passionate about supporting people with mental health and complex needs to live more independently?

We’re looking for a compassionate and motivated Support Worker to join our Housing Services team. You’ll provide floating support to people with mental health and other complex needs, helping them sustain tenancies, improve their wellbeing, and build independence in the community.

You will:

• Deliver high-quality tenancy sustainment and floating support
• Manage a recovery-focused caseload with clear support plans
• Build warm, trusting relationships with service users within professional boundaries
• Support clients to improve life skills, wellbeing, and independence
• Work in partnership with statutory and voluntary services
• Monitor wellbeing and raise any safeguarding concerns
• Provide move-on support, including resettlement planning and access to housing options
• Promote service user involvement and support access to meaningful activity
• Help tenants manage finances, benefits, and budgeting
• Contribute to monitoring reports and service development
• Work as part of a collaborative team across services

You are:

• Experienced in supporting vulnerable adults, ideally in mental health or housing
• Person-centred, empathetic, and strengths-based in your approach
• Confident in building effective working relationships with clients and professionals
• Knowledgeable in safeguarding, tenancy sustainment, and welfare rights
• Organised, reliable, and a strong communicator
• Committed to promoting equality, inclusion, and service user empowerment

About us:

We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.

Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

REF-222599

Support Lead

Contract Type: Permanent
Hours per week: Full-time, 37.5 hours
Salary: £29,132.25 per annum
Department: Adult Services (Housing Services)
Location: Based at West Central London Mind’s Wandsworth Office with hybrid working available

Are you an experienced support worker ready to take the next step into a leadership role?

We’re looking for a skilled and confident Support Lead to join our Wandsworth Floating Support team. You’ll provide hands-on support to clients while supervising a team of Support Workers, ensuring the service delivers high-quality, person-centred support that promotes independence and recovery.

You will:

• Provide supervision, guidance and appraisals for Support Workers
• Work directly with a small caseload to model effective support
• Support service users with tenancy sustainment, recovery, and wellbeing
• Lead on complex support or tenancy breach issues
• Support recruitment, staff induction, training and performance development
• Ensure accurate recording of outcomes and contract performance indicators
• Build effective working relationships with internal teams and external agencies
• Collaborate with the Community Lead Manager to deliver service targets
• Contribute to team culture, best practices and continuous improvement

You are:

• Experienced in mental health or housing-related support services
• Able to supervise and develop a frontline team
• Person-centred, with strong communication and relationship-building skills
• Confident managing risk, support plans, and complex casework
• Knowledgeable in safeguarding, tenancy rights, and support frameworks
• Skilled in working collaboratively with a wide range of professionals
• Organised, proactive and values-driven

About us:

We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.

Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

REF-222603

Job Title: Head of Fundraising (Maternity Cover)

Salary: £52,000 - £55,000

Contract Type: 9 month fixed term contract with potential to extend

Hours: 35 hours per week for full time position, we are open to flexibility too

Location: Can be primarily remote based with occasional travel to Hammersmith head office and regular attendance at events

This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Advance is committed to equality and diversity and strongly encourages applications from women with diverse backgrounds, including those with disabilities, BAME and LBT communities.

Job Summary

The role will be focused on both existing and new funding, raising income from trusts, corporations, individuals and foundations, including managing a pipeline of existing and new opportunities for the organisation's service portfolio. As the Head of Fundraising, you will steward all grant funding and deliver thorough and impactful reports to the Board and funders. You will bring a solid understanding of the UK fundraising environment, regulation, best practice, client management systems, and confidence in senior stakeholder relationship management.

Working closely with the Director of Development and Insights and Service Directors, you will support financial resilience, ensuring sustainability and growth. With a proven track record of securing and managing funds between five and six figure levels, this role requires a candidate who is able to showcase their knowledge, methodologies and of breadth of philanthropy & fundraising from commercial, private, government donors and securing funds from HNWI’s.

How to apply: 

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

• Closing Date for Applications: Sunday the 10th of August 

• Interviews are taking place w/c 25th August 

What we can offer you - Employee Benefits: 

• A 35-hour working week 

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home 

• Perkbox - an employee discount platform where you can receive free rewards as well as take ad-vantage of savings on clothes, groceries, travel, leisure and more 

• Pension scheme 

• Enhanced maternity/adoption provision 

• Access to our Employee Assistance Programme 

• Employee eye-care scheme 

• Clinical supervision for front line staff and first line management roles 

• Refer a Friend Scheme - £250 for each referral who passes probation 

• Organisation wide away days 

• Thorough induction and training 

• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact us and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.  

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups un-derrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Are you enthusiastic about history, objects, and storytelling, with a commitment to creating inclusive, creative and meaningful experiences for museum audiences?

Our client is seeking a dynamic and experienced Exhibitions Officer to join their Archives, Heritage Library and Museum services (AMS) team. In this role, you will be instrumental in developing and delivering exhibitions that explore the history and evolution of medicine, with a strong emphasis on audience engagement and accessibility. You will collaborate with the AMS team to create compelling exhibitions that resonate with a wide range of visitors.

Their collections, including archives, art and objects, books, and oral history recordings, offer a unique lens through which they can engage, inspire and entertain audiences. In London, their permanent displays and temporary exhibitions are viewed by over 32,000 visitors a year, with a further 400,000 visits to items on loan to museums and galleries around the world. 

You’ll report to and work closely with the Senior Curator and hold a key role in a busy and experienced team of 9 heritage professionals.

Responsibilities

• plan and develop the content and delivery of a programme of changing exhibitions exploring themes from medicine past and present
• research and write interpretation for exhibitions and displays.
• collaborate with the AMS team to develop materials that enhance audience engagement and accessibility
• work with an advisory committee to ensure exhibitions reflect diverse perspectives
• manage the planning and logistics of all aspects of exhibition installation and de-installation, working collaboratively with other RCP departments and external contractors.
• contribute to AMS social media, history blog, exhibition webpages.
• deliver tours, talks and participate in our busy events programme

This role is a part time (14 hours), with a minimum of 7 hours per fortnight to be worked onsite. The remaining hours able to be worked flexibly across the week.

Experience

• You will have significant experience of developing and delivering exhibitions in a museum environment, including writing interpretation text.
• Your experience will also include managing loans in a museum environment, including legal and logistical requirements.
• You will be familiar with handling historic collections and with best practice guidelines like Spectrum.
• You will have a demonstrable interest in the history of medicine or a related subject.

Closing date: 04 August 2025

Interview date: 20 - 21 August 2025

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.

We have an exciting opportunity for a Peer Support Volunteer Manager to join the Peer Support team in the National Homicide Service, working 18.75 hours a week on a fixed term basis until September 2026.

This role is home-based with regular travel required throughout England & Wales, actual hours can be discussed at interview.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

The role is home working, however the team collectively cover England and Wales, so the ability to travel with occasional overnight stays is vital.

As a Peer Support Volunteer Manager you will be:

• Responsible for development and management of a cohort of lived experience volunteers
• Triaging and Risk Assessing clients as they are referred into the service
• Facilitating Peer Support groups, both online and face-to-face
• Contributing to the training and recruitment of new volunteers

You will need:

• Experience, knowledge and understanding of trauma informed working in a client facing role, with knowledge of the impact of traumatic bereavement
• Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
• Willingness and flexibility to travel (including overnight stays) and to work evenings and weekends with notice
• A proven ability to confidently use various IT systems including Case Management, Microsoft Office, Zoom, Outlook and other online applications/platforms.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Contract:  Fixed Term Contract for 12 months, full time 40 hours p/week over 5 days 

Salary: £43,820 - £54,074 per annum plus £3,954 London Weighting Allowance  

Location:   London SW1V 1QQ  

Closing date:  20th July 2025 

Interviews: W/C 28th July 2025  
 

As a Veterinary Surgeon, you won’t just be practicing medicine; you’ll be making a meaningful impact on vulnerable animals and the people that depend on them.

More about the role

Veterinary Surgeons at Blue Cross work on a healthy mix of emergency and routine treatments where our vets are exposed to a wide variety of medical, surgical and emergency cases, enabling rapid development of skills and confidence in general practice. 

With a shift pattern of Monday-Friday 9am-5pm, this provides you an excellent work-life balance. You will be a part of the evening and weekend rota, which is shared between vets based across Victoria, Merton and Hammersmith resulting in about 1 evening shift a month and 1 weekend day shift (compensated by time in lieu) every 6 weeks. Your hours will be based primarily at Victoria however we will need you to have the flexibility to support pets at our other sites when needed. 
 

About the hospital 

The Blue Cross Victoria hospital has been in operation since its opening in 1906, remaining steadfast in its commitment to helping pets and their owners in need.

Equipped with state-of-the-art veterinary facilities, you will be joining a hospital that spans six floors with six consultation rooms, two theatres, four minor procedure rooms and a laboratory including an ambulance service dedicated to transporting animals to and from the hospital. 

Victoria is a 24-hour hospital with a dedicated night team, allowing for much desired case continuity. You will take an active part in our team development days, where once a month we provide emergency services only, allowing time for in-house cadaver training, case discussions and team meetings.

We are proud to have attained the Silver ISFM cat friendly award and the Dogs’ Trust Dog Friendly Accreditation.

About you

We're looking for a pragmatic and competent Veterinary Surgeon who thrives in a team environment. You'll demonstrate excellent communication skills and a commitment to delivering compassionate care to our patients and their owners. 
 
With a strong work ethic and a genuine desire to make a difference, you'll embody our Blue Cross values and contribute to our culture of compassion, courage, and inclusivity. 
 

Essential qualifications, skills, and experience: 

• Member of Royal College of Veterinary Surgeons  
• Demonstrable small animal or mixed practice experience  
• Sole charge experience  
• Excellent written and verbal communication skills in English  
• Ability to demonstrate understand and application of our Blue Cross values.  

Although not essential, it would also be great if you had: 

• UK small animal or mixed practice experience 
• UK driving licence   

How to apply  

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Free physiotherapy advice and face to face intervention  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
 

Job Description:
Job Purpose:

Women in Prison’s South London Women’s Hubs provide support and advocacy to women at different points of the criminal justice system – whether they are at risk of offending, serving a community sentence, or in custody and leaving prison. The primary purpose of this role is to work with women in custody, including on remand, offering support to prepare for release and connect them with vital community support services prior to and on release from prison.

Key Responsibility Areas

1. Provide high-quality, trauma-responsive advocacy one to one and group support in prison, to women on remand in HMP Bronzefield, HMP Downview and HMP Send
2. Development and maintenance of professional relations in prison and the community
3. Ensure clear, timely and effective communication and record keeping
4. Proactively seek to develop your personal and professional practice, and contribute to wider organisational development
5. Contribute to building a feminist leadership culture and positive working environment for Women in Prison

Male Independent Domestic Victim Advocate

We are looking for a proactive and compassionate Male Independent Domestic Violence Advocate (IDVA) to join the Ashraya Project supporting Male Victims & Survivors. 

This role is hybrid, working from home and the office in London and also involves regular travel throughout the area.

Please note that the charity is committed to provide support where victims can choose to be supported by someone of their own gender and so this post is open to male applicants only as being male is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Position: 6208 Male Independent Domestic Victim Advocate

Location: Greater London

Hours: Monday to Friday - Flexible dependent on service delivery and client need

Contract: Fixed Term, until 31.03.26

Salary: Qualified: FTE, Total £31,411.00 per annum - This includes £28,611.00 per annum plus £2,800 per annum London Weighting Allowance. Unqualified: FTE, Total £29,630.20 per annum - This includes £26,830.20 per annum plus £2,800 per annum London Weighting Allowance

Closing Date: 24th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As a Male Independent Domestic Violence Advocate you will ensure that male survivors’ safety & housing needs are met.  You will provide specialist support at the moment of crisis, providing advocacy & support to access safe accommodation ensuring the safety, security & dignity of service users & their children.

Key Responsibilities:

• Assess risks and needs using evidence-based checklists.
• Focus on high-risk cases with short to medium-term crisis intervention.
• Assist high-risk victims in accessing safety services.
• Deliver tailored support and information.
• Understand legal frameworks for protecting children and vulnerable adults.
• Provide advocacy on legal, housing, health, and financial options.
• Empower clients to recognize domestic abuse dynamics.
• Participate in Multi-Agency Risk Assessment Conferences (MARAC).
• Work with a team to deliver respectful, dignified, and sensitive services.
• Maintain accurate and confidential case records.
• Comply with data protection laws and organizational policies.
• Stay updated with procedures, policies, and professional codes.

About You

Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding benefits, housing, and homelessness would also be beneficial.

You will need:

• Knowledge of domestic abuse and its impact on victims and children.
• Awareness and understanding of the barriers men face when accessing support services.
• To demonstrate proficiency in English, both verbally and in writing.
• Experience in statutory, voluntary, or multi-agency settings.
• Competency in risk and needs assessments.
• An understanding of safeguarding issues.
• Direct service delivery experience to victims or vulnerable people.
• Ability to manage complex caseloads and prioritise work.
• Strong crisis management skills.
• Effective communication, negotiation, and advisory skills.
• Commitment to equal opportunities and diversity.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

Please see the attached Job Description and Person Specification for further details once you apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Housing, Homelessness, Mental Health, Care, Outreach, Crisis, Family, Children, Housing Support Worker, Homelessness Support Worker, Mental Health Support Worker, Care Support Worker, Outreach Support Worker, Crisis Support Worker s, Family Support Worker, Children’s Support Worker, IDVA, IDVSA, Abuse, Advocate, Advocacy. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.  

We have an exciting opportunity for a Team Leader to join the Specialist Services team in Bedfordshire, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?

Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About this role:

This role supports the service across Bedfordshire. As a Team Leader for the Specialist Services team you will:

• Have line management responsibilities for the team from across all our local projects
• Attend and Chair local MARACs and other partnership meetings

You will need:

• A qualification as an IDVA
• Experience of developing and maintaining partnerships and pathways within a multi-agency and legislative framework
• Knowledge of legislation relating to equal opportunities and diversity, safeguarding and risk assessments
• Practical understanding of the requirement for confidentiality and safe working practice and maintenance of files in accordance with the Data Protection Act and other legal requirements
• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
• Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
• Work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
• Gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance
• Sound IT expertise with the ability to use a range of software including: Word, Excel and Case Management systems
• Self-aware and committed to own continuous development

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Crisis Café Support Worker
Reference: 293
Responsible to: Crisis Cafe Coordinator
Working Base(s): Watford (expectation to travel whenever necessary: Stevenage, Ware and Hatfield – mileage paid when not working at home base)
Salary: From £24,336 Per Annum FTE (pro rata for part time hours)
Hours: Part-Time (22.5 or 30 hours per week)
Work pattern: Working 3 or 4 out of 7-day rota, 17:30 - 01:30.

About the Service

Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.

About the Role

Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.

By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering high quality, person centred mental health crisis support.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for applications is 31st July 2025
Interviews to be held week of 11th August 2025
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Are you passionate about community, creativity, and professional development? Join the British Association of Dramatherapists (BADth) and help shape the future of dramatherapy in the UK.

We’re looking for a dynamic and driven Membership Engagement & Development Coordinator to lead on member communications, grow our professional community, and deliver impactful CPD programmes. This is a unique opportunity to make a real difference in a creative and caring sector, supporting dramatherapists across the UK and beyond.

In this pivotal role, you’ll:

• Enhance member satisfaction and engagement through strategic communication and outreach.
• Coordinate a diverse and profitable CPD programme, including our annual conference.
• Drive membership growth and diversification, with a focus on inclusion and innovation.
• Support and celebrate our vibrant volunteer network.
• Work flexibly from home, with a supportive and collaborative team.

Whether you're experienced in membership development, event coordination, or communications—and especially if you’re excited by the arts therapies—we’d love to hear from you.

�� Apply by: Sunday 20 July 2025
�� Interviews: Week commencing 4 August 2025
�� Location: Remote (UK-based)
�� Salary: £30,000 per annum (pro-rata if part-time)