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The Service Delivery team provides tools and services that increase peoples’ ability to understand, measure and act upon experiences of care in order to improve its quality. The team works with a wide range of stakeholders, including providers, national bodies, academic institutions, and charities to develop and implement evaluation and improvement programmes that help to deliver person centred care. Currently the work profile for the team includes programmes with clients such as private hospitals, NHS hospitals, care homes, international health and care charities and life sciences organisations.
The Project Delivery Coordinator is a hybrid role combining project management responsibilities with operational and administrative support.
The post-holder will support the delivery of project workstreams and client relationships under the direction of a Senior Project Manager. They will be responsible for coordinating day-to-day delivery activity, maintaining programme processes and documentation, and managing defined work packages or projects using standardised approaches, escalating decisions, risks and issues to the Senior Project Managers as required.
The highest quality person centred care for all, always
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais and the Legal Access Department
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in difficult and dangerous conditions.
Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing psycho social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.
Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the current UK-France ‘One in One out’ deal), and support for young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.
About the role
The aim of the role is to support and inspire volunteer teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The Casework Manager will be responsible for the casework conducted by our Asylum Team, which focuses on securing legal representation for our client's asylum claims and offering holistic support through the difficulties of the asylum process. Casework managers will use their experience and understanding of the UK asylum system and conducting complex casework to guide their teams, working collaboratively with each other and the Head of Department to respond with agility to a fast-moving policy environment.
Responsibilities
Volunteer Management
Casework Management
Person specification
Whilst not essential, we welcome applications from people with the following skills
12. Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic
13. Experience leading and managing volunteer teams from varied backgrounds
Application process
Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and how you meet the criteria set out in the ‘person specification’. Please include any skills, relevant experience and examples of how you exemplify each point. We recognise that skills and experience come from more than just employment history and encourage anyone who meets most of the specification for this role to apply, even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at admin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant.
The recruitment process will include two interview stages which will both be conducted online. We will be reviewing applications as they arrive and reserve the right to close the advert before the closing date. Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to offer feedback to applicants who are not successful in securing an interview. We do, however, thank you for your interest and taking the time to apply for this role.
Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration systems.
We are a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.
As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview. If you are a candidate with lived experience, please let us know in your application. We respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.
If you have any questions about this or need additional support with the application process for any reason, please contact us at admin [@] care4calais .org
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help keep RideWise moving - coordinating the people, systems and services that make greener, more inclusive travel possible. This is a varied, home based role with flexible time for someone who loves organising people, solving problems and making sure community services run brilliantly.
RideWise is an East Midlands based charity helping people and communities travel more actively, sustainably and confidently. Through cycle training, led rides, community projects and practical support, we make cycling, walking and greener transport more accessible to people of all ages and backgrounds.
We are looking for a highly organised and proactive Operations and Resource Manager to play a key role in the smooth running of our cycle training and sustainable travel services. This is a hands-on coordination role at the heart of our charity, supporting our freelance instructor team, operational systems, project delivery and client relationships.
You will help make sure instructors have the information, resources and support they need, that records and compliance documents are accurate and up to date, and that our services continue to be delivered safely, professionally and effectively. You will work closely with our Project Managers and wider team, helping to keep communication flowing and knowledge shared across the organisation.
This role would suit someone who enjoys bringing order to busy environments, is confident juggling priorities, and takes pride in making systems work well. You might come from an operations, administration, project coordination, training, community delivery or service support background. Experience in cycling, active travel, charities or community programmes would be helpful, but your organisation, communication skills and practical approach are most important.
The role is home-based, with very occasional travel to Nottingham (around once a year). You will be part of a friendly, purpose-driven team, with the opportunity to learn more about cycle training, Bikeability and sustainable travel delivery. There may also be opportunities to support or take part in cycle instruction, depending on your experience and interests.
We are looking for someone who is dependable, detail-focused and calm under pressure; someone who can work independently while staying connected to a small team. You will be helping RideWise grow its impact, support instructors well, and deliver high-quality services that make a real difference in communities.
If you are motivated by practical action, community impact and greener transport, we would love to hear from you.
Improving the lives and futures of our communities through walking, cycling and active travel


The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a Business Development Manager
Business Development Manager
Contract: 12-month fixed term (Maternity leave cover)
Hours: Full-time - 37 hours per week
Salary: £43,054 per annum (dependent on experience and qualifications)
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are looking for an entrepreneurial and proactive Business Development Manager to develop relationships and opportunities with new clients, drive income generation and to grow the reach of the charity.
This role leads on securing new business opportunities across tenders, grants, consultancy, training, and government contracts, managing the process from initial research through to submission and handover. It focuses on building and maintaining relationships with partners across the public, voluntary, and private sectors, while promoting the NYA’s services and quality framework.
Key Responsibilities
As a Business Development Manager, you will:
Why Work for NYA?
Closing date: 5pm Friday 26th June 2026
Please note: we reserve the right to close this vacancy early
Interviews: Week commencing 6th July 2026 (subject to change)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
Member Relationship Manager
Location: Home or hybrid option
Hours: 4 or 5 days a week
Salary: £36,791 (full time equivalent)
Accountable to: Head of Strategic Communications
Responsible for: Membership Officer X1
DBS Eligibility: Basic DBS check
Closing Date: 28th June 2026
Interview Date: 7th July
About the role
Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.
What You’ll Do:
You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:
This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.
Why You’ll Love Working Here:
If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.
Main Responsibilities
1. Lead the active recruitment of new members with a particular focus on decision-makers and leaders.
2. Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.
3. Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.
4. Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.
5. Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.
6. Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.
7. Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.
8. Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.
9. Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement.
10. Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.
11. Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences.
Specific Responsibilities
Person Specification
A) Essential Personal Characteristics and Qualities:
B) Essential Experience:
Sales and marketing experience with good relationship/account management experience.
Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).
Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement.
Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.
Experience of line managing a team of staff and volunteers as well as working with external agencies.
C) Essential Abilities, Knowledge & Motivation:
These are the skills we regard as essential for the role:
A strong working knowledge of churches, Christian faith organisations and charities.
Ability to communicate professionally and effectively at all levels of an organisation.
Motivated to continually improve on past success and to challenge the status quo.
Excellent interpersonal skills, including the ability to engage an audience.
Self-motivated, resilient and outward-looking
Ability to build strong, professional relationships with contacts of the charity.
Ability to work as a team member with colleagues and across departments.
Good IT skills (MS Office applications as a minimum) with analytical capability.
An ability to travel independently; both regionally and nationally as required.
Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice.
Independent and thought-leading, we equip organisations, churches, other faith groups, individuals and government with safeguarding tools they need



***Please note this role is fully remote but will require mandatory onsite training for the first 2-3 weeks of employment***
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.
Scope of role
1. To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
2. To maintain detailed case records
3. Keep up to date with legislation, policies and procedures and undertake appropriate training.
Please download the full Job Description for more details
What We’re Looking For:
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution:
Additional Perks & Support
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Please download the full Job Description for more details
Application deadline is 12 June 2026
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
Pension
Additional Perks & Support
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 12 June 2026
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.
As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust to support veterans in the mental health pathway.
The successful candidate will ideally be located within the Cumbria, Northumberland, Tyne and Wear region with the ability to travel where required.
WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.
The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.
*The succesful applicant will be based at Monkwearmouth Hospital in Sunderland alongside the Single Point of Access (SPA) and North-East Teams. Home/Hub Hybrid with possible travel to multiple locations within Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust. The role covers a wide geographical area, including North Cumbria, Northumberland, Newcastle, North Tyneside, Gateshead, South Tyneside and Sunderland.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.
As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Humber Teaching NHS Foundation Trust to support veterans in the mental health pathway.
The successful candidate will ideally be located in the Humber region with the ability to travel where required.
WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.
The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.
*Applicants should ideally reside within Hull, East Riding of Yorkshire, Whitby, Scarborough, Ryedale, parts of North and North-East Lincolnshire and possible travel to North Yorkshire, with the ability to travel across the region as required.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
The client requests no contact from agencies or media sales.
At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.
As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Pennine Care NHS Foundation Trust to support veterans in the mental health pathway.
The successful candidate will ideally be located in the Greater Manchester area with the ability to travel where required.
WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.
The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.
*Applicants should ideally reside within Greater Manchester, Lancashire, Cheshire or Merseyside with the ability to travel across the region as required.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Support Lead: Partnerships
Reports to: Community Support Manager
Contract: Full-time
Role Purpose
As Community Support Lead: Partnerships, you will play a key role in strengthening the relationships that underpin HOST’s work, ensuring every hosted partner (HP) receives consistent, responsive, and values-driven support.
You will lead on partner onboarding, engagement, and ongoing support, ensuring needs are met with professionalism, empathy, and efficiency. This includes managing communications around invoices and payments, responding to general queries, and proactively identifying and escalating potential risks.
Blending strong attention to detail with a people-first approach, you will shape and continuously improve the partner experience — from initial onboarding through to long-term collaboration — ensuring every interaction reflects HOST’s mission to support the world’s change-makers.
Core Responsibilities
1. Partner Engagement and Onboarding
Lead Welcome, Onboarding, and regular check-in calls with hosted partners, building clarity, trust, and consistency in every interaction.
Provide clear guidance on HOST’s systems, processes, and expectations, ensuring each partner journey is well-defined and smoothly implemented.
Identify risks, issues, or emerging support needs during interactions, and promptly share these with the Community Support Manager.
Support escalations and follow-up actions to maintain a high-quality, responsive partner experience.
Maintain accurate and up-to-date records of all communications, ensuring relevant information, issues, and risks are clearly documented and shared across the team.
Negotiate PAYF contributions, add-on pricing, and additional services, ensuring partner needs are met efficiently and effectively.
Reporting cadence: Weekly summary and inclusion in monthly CS reporting.
2. Query Resolution and Partner Care
Respond to general hosted partner queries with accuracy, clarity, and empathy, achieving a minimum 90% satisfaction score.
Ensure at least 90% of queries receive an initial response within 24 hours.
Maintain consistently high standards of written and verbal communication, reflecting HOST’s values of integrity, care, and responsiveness.
Collaborate with Finance and Operations teams to ensure partner needs are resolved promptly and effectively.
Reporting cadence: Weekly dashboard updates and monthly performance reporting.
3. Partner Relationship and Invoice Management
Work closely with hosted partners to amend invoices and resolve payment queries accurately and in a timely manner.
Ensure all payment-related communications and outcomes are clearly documented in ClickUp and Zendesk.
Monitor and report on invoice corrections, identifying trends and opportunities for process improvement.
Reporting cadence: Monthly
4. Risk Identification, Screening and Escalation
Identify and assess potential financial, operational, or reputational risks arising from partner interactions.
Conduct initial screening of partner-related concerns in line with HOST’s due diligence processes.
Escalate identified risks promptly to the Community Support Manager or relevant stakeholders for review and mitigation.
Contribute to monthly Community Support risk reporting and ongoing team learning.
Reporting cadence: Real-time escalation of risks, with consolidated monthly reporting.
5. Community Support Administration
Maintain accurate, up-to-date records across ClickUp, Zendesk, and internal systems.
Support the review and updating of standard operating procedures (SOPs) to ensure consistency and clarity across processes.
Contribute to internal administrative tasks, ensuring operational readiness for audits, reviews, and ongoing compliance.
Reporting cadence: Monthly
6. Community Support Resources and User Journey
Contribute to the development and continuous improvement of Community Support materials, guidance, and onboarding resources.
Support the enhancement of the hosted partner user journey, ensuring all touchpoints are clear, consistent, and aligned with HOST’s values.
Work collaboratively with colleagues to identify gaps and opportunities to strengthen the overall partner experience.
Reporting cadence: Quarterly reviews with recommendations for improvement.
7. Growth and Learning Areas (Development Focus)
Take ownership of more complex hosted partners with advanced operational or financial requirements.
Support the development of new Community Support Leads through training, mentoring, and sharing best practice.
Deliver or support hosted partner Health Checks, ensuring all follow-up actions and documentation are completed effectively.
Reporting cadence: As directed by the Community Support Manager.
You Bring
Experience in operations, client service, or relationship management within HOST.
Strong organisational skills with a focus on accuracy, responsiveness, and care.
Excellent communication and interpersonal skills, with confidence engaging across cultures and time zones.
Familiarity with digital tools such as ClickUp, Zendesk, and cloud-based systems.
A proactive mindset — curious, calm under pressure, and committed to service excellence.
Key Relationships
Internal: Community Support Team, Finance & Operations, Communications, Partnerships, and Capacity Building teams.
External: Hosted partners, funders, and service providers.
Performance Indicators
90% of hosted partner queries receive an initial response within 24 hours
Maintain a hosted partner satisfaction score of 90% or higher
Resolve invoice corrections and payment requests within agreed monthly timeframes
Escalate all identified risks within 8 hours of detection
Ensure SOPs and system records are reviewed and updated on a monthly basis
Demonstrate ongoing improvements in the hosted partner experience and overall journey design
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Equality, Diversity and Inclusion Officer
We are seeking a passionate and knowledgeable Equality, Diversity and Inclusion Officer to join the EDI function on a part-time basis, with a particular focus on supporting the Witness Service.
This role is home-based but will require occasional travel within England and Wales.
Position: 6745 Equality, Diversity and Inclusion Officer
Location: Remote
Hours: Part time, 18.75 per week (flexible - hours to be spread across 3 days between Monday and Friday)
Contract: Permanent
Salary: £15,750 per annum (FTE £31,500 per annum)
Closing Date: 15/06/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
The Equality, Diversity and Inclusion Officer will support the National Equality, Diversity and Inclusion Lead to achieve delivery of meaningful and evidence-based equality, diversity and inclusion (EDI) initiatives across the charity, with a particular focus on the Witness Service. This will include work to help develop the Witness Service, and the charity more widely, to be proactively antiracist.
The EDI Officer will provide advice and guidance in relation to a wide range of EDI queries, including areas such as equality impact assessments, reasonable adjustments and interpretation services. You will help to boost Witness Service employee and volunteer engagement in EDI initiatives and promote best practice.
Key Responsibilities:
About You
You will be passionate about helping to shape inclusive environments that allow our employees, volunteers and service users to feel safe and supported. You will use your EDI knowledge to work with internal and external stakeholders, championing lived experience and intersectionality.
You will need:
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales, both for the prosecution and the defence. The trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
In Return…
Benefits include:
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Equality, Diversity & Inclusion Officer, EDI, advice, information, volunteer, data, criminal justice, community, social welfare, Equality Officer, Diversity & Inclusion Officer, EDI Officer, Equality Diversity & Inclusion Officer.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP
Context and background
Remote/Home based, ideally in the central East Midlands areas of Leicestershire/Warwickshire, travel required.
The NSPCC's purpose is to prevent child abuse and neglect of children across the UK and Channel Islands. We do this through 3 core strategic goals:
Could you help us by joining the Schools Service team, playing an integral role in delivering these goals through education settings?
Could you demonstrate skills and experience (current or transferable) that meet our person specification for this role?:
If so, we would love to hear about you.
Job purpose
Reporting to the Schools Service Manager, the Schools Coordinator role will mainly be responsible for delivering the Schools Service and local offer to primary and secondary school settings. This includes (not an exhaustive list):
If you are interested in applying for this role, we encourage you to apply early. To help us manage the process we may close the vacancy before the advertised closing date should we receive a strong response to the role.
In keeping with our values and our policies, if any individuals who are regrettably at risk of redundancy apply for a role and meet the minimum essential criteria they will be given priority consideration. We hope that you understand our position on this and that this will not discourage from applying. We cannot predict who, internally, will apply for a role, or whether they will meet the minimum essential criteria. Where no at-risk candidates meet the minimum essential criteria, all applications will be considered as normal.
Our client provides retirement services to those who serve or work for the church. Both a regulated pension fund and registered charity, more than 44,000 people rely on them for their pensions. The board also supports 2,500 retired clergy with housing, including managing a national portfolio of 1,200 rented homes and Community Living options.
Supported by a multi-million pound grant from the wider church, they are setting up a new function responsible for engaging with clergy at all stages of life and ministry on their current and future plans, offering access to grants to kick-start saving, bespoke advice at key life stages and tailored products that will provide people more choice about their future. As part of this new function, they are now recruiting for a proactive, empathetic Regional Adviser to deliver personalised support to clergy based across the South West region, helping them with day-to-day financial wellbeing matters, and retirement planning.
Working across Dioceses operating across the South West, you will proactively lead local engagement with clergy through structured, personalised one-to-one conversations, events and outreach, helping to connect individuals with expert advice, guidance, products and services that support their current and future financial plans. As a key point of contact for individuals and dioceses in your region, you’ll champion the needs and experiences of clergy, helping to build confidence about what the future might hold, and connecting people to the right information, products, specialists or local support. This is an exciting opportunity to join at the very beginning, shape how the service works, and make a real impact.
To apply for this role you will have demonstrable experience of delivering welfare, casework or financial wellbeing support in a client-facing capacity. You will be a warm, and empathetic communicator with proven experience of building, nurturing and maintaining relationships across multiple organisations and will comfortable adapting approach to meet the specific needs to clients. You will also have experience of planning and delivering local events, workshops or learning sessions. Overall, you will be an organised, proactive self-starter, comfortable working autonomously, managing a varied workload and prioritising fieldwork alongside virtual delivery.
If you are interested in applying for this exciting position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to fully brief you on the role.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process please reach out directly to Victoria Savva at Prospectus.
Please note, this is a remote role based in the South West region, with an expectation that you combine virtual delivery with regular local travel and partnership-building. While a lot of delivery can be virtual, applicants should have access to reliable transport and be able to travel when required. A full UK driving licence is essential.
Please note this is a part-time role (28 hours per week).
First stage online interviews:
w/c 22nd June
Second stage face to face interviews:
w/c 29th June or w/c 6th July
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
You’ll provide information and direct support to people with Parkinson’s and their families on welfare benefits and employment issues through specific case work and advice.
You’ll support Parkinson’s UK Advisers with issues relating to welfare benefits and employment and you’ll take a lead role in ensuring knowledge and resources in this area are up to date and relevant.
What you’ll do:
Provide accurate information on all aspects relating to welfare benefits and employment issues.
Work as part of a specialist team, take a lead role in keeping abreast of developments in the field.
Provide direct support to people affected with Parkinson’s and their families on welfare benefits and employment issues in line with service guidelines.
Provide information, support and training on welfare benefits and employment issues relating to those with Parkinson’s to Parkinson’s UK colleagues.
Ensure that the responses made to enquiries and referrals are delivered within agreed protocols and procedures and provide a professional service at all times. Including maintaining accurate and timely records in line with service procedures.
What you’ll bring:
Proven experience in an information and advisory setting benefits and employment related
Substantial proven experience in working with people on resolving benefits and employment related issues (at least 1 year of experience within the last three years)
Experience of supporting people within a tribunal setting
Excellent knowledge of welfare benefits, universal credit and current welfare reforms and experience of carrying out benefit calculations
Ability to cope with challenging or emotional enquiries and clients and to work in an empathetic way with a strong customer-orientated approach
Experience of operating in a modern digital workplace with experience of online case management systems and an understanding of the importance of data quality
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
The successful candidate will be required to
provide their own broadband service with a minimum download speed of 2Mb
have a confidential space in which to work
provide occasional cover on Saturdays and/or Bank holidays
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.
You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.
By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.
Take a look at our comprehensive job description for more details.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field
Specifically seeking candidates with:
- Experience with people affected by trauma, sudden bereavement, or serious injury
- Understanding of trauma-informed practice and ability to provide support sensitively
- Experience identifying and responding to safeguarding and vulnerability concerns
- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video telling us why you think you'd be a great fit for our team.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.