Client service manager jobs in Nottingham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Chief Operating Officer (COO)
Organisation: The Skill Mill
Location: Remote, with expectations to travel to Gateshead and occasional travel to other UK locations
Salary: £45,000 pa
Contract Type: 2 years fixed term contract, Full-Time
Reporting to: Chief Executive Officer (CEO)
Job Purpose:
The Chief Operating Officer (COO) will play a pivotal role in driving the operational success of The Skill Mill. Working closely with the CEO, the COO will oversee day-to-day operations through line-management of the 3 regional Operations Managers, will ensure the delivery of exceptional services, and will support the growth of our social enterprise model across the UK and beyond. This is a strategic leadership position, requiring a dynamic individual with a passion for social impact, operational excellence, and business development.
Key Responsibilities:
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Operational Leadership: Oversee all operational functions, including service delivery, project management, and workforce coordination, ensuring high standards and client satisfaction.
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Strategic Growth: Collaborate with the CEO to develop and implement expansion plans, identifying new partnerships, contracts, and opportunities to scale The Skill Mill’s impact, ensuring operational readiness and quality as the organisation scales.
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Team Management: Lead, motivate, and develop The Skill Mill’s operational delivery teams (see attached structure chart), including the Operations Managers, the Pathway Advisors, and the Supervisors, fostering a culture of inclusion, accountability, and continuous improvement. Lead workforce planning, staff development and wellbeing to ensure a sustainable, motivated and resilient workforce.
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Financial Oversight: Work with the finance team to manage budgets, monitor performance against targets, and ensure cost-effective operations while maintaining quality.
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Governance: Supporting organisation and partnership governance by contributing to papers, risk registers and performance reports, engaging in solution-focused discussion at relevant forums, and ensuring feedback loops with operational delivery teams.
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Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, commercial clients, criminal justice partners, and community organisations.
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Compliance and Risk Management: Ensure all activities comply with legal, regulatory, and health and safety standards, mitigating risks effectively and escalating through appropriate organisational and legal pathways where necessary.
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Safeguarding: Act as senior lead and an initial escalation point for safeguarding, ensuring robust policies, training, reporting and continuous improvement.
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Impact:
- Measurement: Monitor and report on social and environmental outcomes, ensuring alignment with The Skill Mill’s mission and funding requirements.
- Performance: Work alongside partners, including Social Outcomes, evaluation and funding partners to drive performance in line with key success milestones, and engage in collaborative problem-solving to improve the offer and overcome challenges.
- Quality Assurance: Contribute to organisational quality assurance processes by providing operational insight to support effective monitoring and review. Facilitate and support quality assurance audits, reviews and continuous improvement practices across operational delivery, working closely with operational delivery teams and relevant partners to ensure learning is embedded and service standards are consistently met.
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Innovation: Drive operational efficiencies and explore innovative approaches to service delivery and trainee support.
Person Specification:
Experience:
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An understanding of, and sensitivity to, working with vulnerable or disadvantaged groups.
Skills and Abilities:
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A values-led approach to strategy, with the ability to balance social impact, quality, and financial sustainability in strategic and operational decision-making.
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Exceptional leadership and people management skills, with a collaborative and empowering approach.
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Confident in using insights from performance data and information to drive continuous improvement
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A clear, confident and inclusive communication style, with the ability to engage, motivate and align within the organisation and externally
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A collaborative approach to partnership working, with the ability to navigate differing priorities and build trusted relationships across sectors/ stakeholders.
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Proficiency in working with digital tools that support operational efficiency (e.g., CRMs, project management software, Microsoft Office/Google Suite)
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Ability to translate organisational strategy into actionable operational plans
Personal Attributes:
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Passionate about social justice, youth development, and environmental sustainability
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Resilient, adaptable, and solution-focused, with a hands-on approach to problem-solving.
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Commitment to The Skill Mill’s values of opportunity, integrity, and excellence.
What We Offer:
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The chance to make a tangible difference in the lives of young people and the environment.
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A supportive and purpose-driven work environment.
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Opportunities for professional growth as part of a growing social enterprise.
Essential Requirements:
Experience:
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Proven senior leadership experience in managing operations, ideally within criminal justice or a social enterprise, charity, or environmental services sector.
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Demonstrable ability to lead and manage complex operational delivery in multiple geographical areas, ensuring quality and consistency across teams.
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Demonstrable success in growing an organisation or enhancing service delivery, including securing contracts and partnerships.
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Experience managing diverse teams in a hybrid work environment
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Experience of working effectively with external partners, including commissioners, criminal justice agencies and/or commercial organisations.
Skills and Abilities:
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Analytical mindset with experience in budgeting, performance monitoring, and process improvement.
Qualifications and Certifications:
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A relevant degree or equivalent professional qualification (e.g., business management, operations, or social enterprise leadership) is preferred but not essential.
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Enhanced DBS check is required.
About The Skill Mill:
The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.
The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
Non Charity Employer
51 - 100
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
Thank you!
Are you passionate about supporting people affected by cancer? Do you believe everyone deserves equitable access to compassionate, personalised support—regardless of their background or circumstances? If so, this could be the perfect role for you.
We are looking for a compassionate, motivated person to join our Beyond Diagnosis Service across Nottingham and Nottinghamshire.
In this role, you will:
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Support people affected by cancer through personalised care planning
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Connect individuals to voluntary and community sector support
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Build strong relationships with partners and clinical teams
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Support and supervise volunteers
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Help develop local referral pathways and increase the service’s reach
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Maintain accurate data and contribute to monitoring and evaluation
We’re looking for someone who is empathetic, organised, community focused and committed to reducing health inequalities.
If you’re passionate about improving people’s lives and want to work in a supportive, values-driven organisation, we’d love to hear from you.
Thank you!
The role
As a Trainer at Cruse Bereavement Support, you will play a key role in delivering and developing training for external organisations. You will equip employees, volunteers, and other stakeholders with the knowledge and skills to support bereaved individuals, including clients, employees, or community members.
You will deliver both scheduled and bespoke training sessions, adapting content to meet the needs of diverse audiences while maintaining alignment with Cruse’s values, safeguarding standards, and equality, diversity, and inclusion principles. The role includes supporting the development of new training content, digitisation of learning materials, and contributing to quality assurance processes including trainer observations and feedback review.
We are looking for a collaborative, self-motivated professional with experience in training or coaching adults, strong communication skills, and the ability to manage a varied workload while promoting a positive learning environment. A passion for bereavement support and commitment to enabling others to provide compassionate care is essential.
How to apply
Your application must consist of a CV and supporting statement, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
Please note that your application may not be reviewed if we do not receive a CV and supporting statement.
The closing date for applications is 19th March 2026 with interviews taking place week commencing 30th March 2026.
Please be advised that if you do not hear from us by 27th March 2026 unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.
You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.
By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.
Take a look at our comprehensive job description for more details.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field
Specifically seeking candidates with:
- Experience with people affected by trauma, sudden bereavement, or serious injury
- Understanding of trauma-informed practice and ability to provide support sensitively
- Experience identifying and responding to safeguarding and vulnerability concerns
- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video telling us about why you think you'd be a great for for our charity.
Registered Charity
51 - 100
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Thank you!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service in South Tees.
Position: S11347 Stroke Support Coordinator
Location: Home-based North East and Yorkshire Region, South Tees area. However, frequent travel will be required as part of this role (may include, home visits, team meetings or other work-related meetings)
Hours: Part-time, 24 hours per week
Salary: Circa £18,800 per annum (FTE circa £27,435 per annum)
Contract: Services are contracted and our client currently has funding for this contract until 31 March 2027
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 22 March 2026
Interview Date: Week commencing 30 March 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to offer support to stroke survivors and their families; plan and deliver stroke support group sessions and ensure the smooth running of the service.
Reporting to the Service Delivery Coach, the Stroke Support Coordinator’s key responsibilities will include:
- Working with stroke survivors and carers to identify their needs, providing person centred support which enables them to achieve their desired outcomes.
- Delivering an effective service in line with our case management principles ensuring that confidential and accurate records are kept on the CRM database.
- Supporting clients to make informed lifestyle changes which will help them to prevent further strokes.
- Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway.
- Planning and facilitating Stroke support group sessions to increase participants’ understanding of stroke and how to manage/ support their recovery.
About You
The post holder will have experience/background in:
- Experience of providing person centred support.
- Experience of working with people with a disability or long-term health condition, and their carers.
- Experience of using technology and IT systems to support your work and keep timely, accurate records.
- Effective listening skills with the ability to communicate clearly with a wide range of people.
- Experience of working with health and social care professionals in a variety of settings.
This role requires extensive travel across a large geographical locality including the delivery of face-to-face support in the form of stroke awareness sessions, home and hospital visits. Some time may also be spent working within a hospital team. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
Location: Home Based
Salary: £41,000 per annum
Job Type: Full time
Contract Type: Permanent
About Us
Roots HR is a dynamic and growing HR consultancy specialising in providing tailored, pragmatic human resources solutions to social sector employers, including charities. We believe in the power of HR to transform the social sector, and we are looking for an experienced HR Consultant to join our small but dedicated team.
We are founded on the belief that social sector organisations of all sizes should have access to high quality, practical and affordable human resources services. We recognise the challenges for such organisations and develop our services to meet the needs of the social sector, in terms of culture, risk and scale. We deliver those services on a more than profit basis to meet our social purpose.
Our market leading COMPLY service is in high demand, and we are now seeking to grow our team with the appointment of an HR Consultant who will provide comprehensive and pragmatic HR advice, documentation, and compliance support to clients by phone, Teams / Zoom and email.
Position Overview
As an HR Consultant at Roots HR, you will have the opportunity to work closely with a diverse client base, helping them navigate HR challenges and implement best practices. You will provide expert guidance in areas such as employee relations, compliance, HR strategy, and more. This role is perfect for someone who thrives in a collaborative, client-focused environment and wants to make a significant impact on our clients' success.
We need an experienced practitioner who has built their career in a well-structured environment and is now looking to take their first step into the consultancy arena. You will need a high level of initiative and the confidence and flexibility to meet the demands of an external client base, together with the drive and enthusiasm to work autonomously.
The successful candidate will, along with other essential criteria:
- Be qualified to Chartered MCIPD level or as a minimum
- Have extensive experience of delivering robust generalist HR advice and guidance, including advising and coaching line managers and advising to a successful conclusion on a broad range of complex employee relations issues
- Social sector experience or exposure, gained through employment, volunteering or governance role(s) with extensive and broad operational delivery of robust generalist HR advice and guidance
- Have excellent communication skills and be extremely skilled in influencing at all levels
- Have excellent written skills, able to produce high-quality reports and other documentation
- Be passionate about human resources and committed to updating their knowledge on a frequent basis.
In return for your skills and commitment we can offer you:
- A wide range of interesting and demanding work in a sector where HR effectiveness impacts on the life of the community
- A friendly, team-oriented,supportiveand trusting work environment where you will have a good degree of personal empowerment
- Full coaching and support in consultancy skills and practices
- Partnering internally with experienced and supportive colleagues
- Career opportunities within a successful business.
To apply: Submit your CV and cover letter using our online system by no later than midnight on Sunday 29 March 2026.
Roots HR CIC is an equal opportunities employer welcoming application from all sections of the community. Continued eligibility to work in the UK is required.
Strictly no contact from agencies please.
REF-227 114
Thank you!
In this 12‑month pilot, delivered in partnership with the NHS and East Midlands Cancer Alliance, you’ll work directly with underserved communities to:
- Increase cancer screening uptake through personalised, culturally competent support.
- Deliver community education and awareness activities focused on recognising cancer symptoms and understanding screening programmes.
- Build strong partnerships with GP practices, Primary Care Networks and local voluntary sector organisations.
What you’ll do:
✔ Support people facing cultural, practical or emotional barriers to screening.
✔ Deliver outreach sessions and community events across Nottingham.
✔ Record outcomes, gather insights and contribute to shaping future cancer services
Make a real difference to people’s lives and help transform cancer outcomes in Nottingham.
For a detailed job description and person specification and how to apply, please visit our website: Self Help UK/Recruitment
Please Note: All interviews are in person at our Nottingham office or online by arrangement only
#cancer #healthequity #communityengagement #NHS #NottinghamJobs #CharityJob
The client requests no contact from agencies or media sales.
Thank you!
Salary – Grade 4 - £34,596 per annum, pro rata for part time
Hours: 1 x Full Time – 35 hours and 1 x part time - 21 hours per week - can be worked flexibly
Contract: Both fixed term until end of March 2028
Location: Flexible location with occasional travel to Manchester, Birmingham or Sheffield
Closing date: Wednesday 25th March 2026 at 11:30pm
Are you a customer-focused individual with recent experience of providing specialist level debt advice? Then join Shelter as a Specialist Debt Adviser supporting client-facing debt advisers with their complex casework, contributing to resources and helping us to influence the debt advice sector.
About the Team
Our Specialist Debt Advice service works with front-line debt advisers based across England & Wales, providing support with their complex case work. The service currently operates between 9-5 Monday to Friday, with advisers offering live support to clients on a rota basis throughout the week.
About the Role
As a Specialist Debt Adviser, you will be responsible for handling phone and email enquiries to the service, using diagnostic questioning to fully establish the caller's enquiry and providing detailed and timely responses. We'll also rely on you to identify and act upon any emergency enquiries and prioritise your workload accordingly. Helping our Team to produce written and on-line content and provide service users with the latest developments in debt regulation, policy and good practice will be important too.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You are someone who champions user-focused advice and who can take complex language and processes and make them easy to understand for professional advisers and other audiences. You will need excellent all-round understanding of debt advice, with experience of producing written and on-line resources, including guidance documents, webinars and attendance at networking events, providing service users with the latest debt regulation, policy and good practice. You have good typing skills and proficiency using Microsoft office applications and case management and reporting systems.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to apply
Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the four knowledge, skills and experience points in the About You section of the job description, along with the following behaviours:
- 'We prioritise diversity and have an inclusive and open mindset'
- 'We are open to risk and learning from our experiences'.
Please use real examples and write up to 350 words per point/behaviour. CVs without an accompanying supporting statement will not be considered.
Please specify at the top of your supporting statement whether you would like to be considered for the part time role, the full time role or both roles.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
About Advantage Mentoring
We are specialists in partnering The NHS with the charitable arms of professional football clubs: known as Club Community Organisations (CCO).
We harness the power of professional football club’s community organisations to deliver mental health mentoring programmes which provide solutions to key community challenges.
Our vision is to create a transformative network where anchor institutions and CCOs collaborate seamlessly to deliver sustainable, impactful mental health and well-being support to local communities.
We aim to fill the gaps in existing healthcare and wellbeing services by harnessing the unique position that CCOs have in local communities and providing effective programmes that meet people at their point and place of need.
Our goals are to continue tackling and reducing health inequalities, increase equal access to mental health support and provide better experiences and outcomes for our participants.
About the role and its purpose
· You will be responsible for Advantage’s income and business development activity
· You will lead a broad range of income generating activities and manage relationships with stakeholders
· You will be responsible for growing income from a variety of sources, income streams and relationships
· You will have a clear priority focus on converting pilot and seed-funded contracts to longer-term sustainable contracts and developing donations and project funding
Key tasks & responsibilities
Income generation
· Use your skills, creativity and experience to develop our income generation strategy
· Develop ideas for creative sponsorship and funding opportunities, putting together and submitting proposal and tender documents; identifying suitable partners; presenting proposals and closing deals
· Converting pilot and seed-funded contracts to longer-term sustainable contracts e.g. current Postcode Lottery agreement in the North-East converting to a long-term contract with North-East and North Cumbria ICB (more information to this can be given at interview stage)
· Support drawing up and negotiating contracts and ensuring delivery
· Work with stakeholders and our internal team to scope and develop exciting new opportunities
· Develop and steward fundraising and donor relationships in order to increase income
· Deliver on agreed income targets
Partnerships and Networks
· Build and maintain a network of strategic key external contacts that can support Advantage Mentoring’s work. Stakeholders will be from private, public and third sector groups. Take an active role in representing Advantage Mentoring to appropriate Trusts and Foundations
· Develop a work plan for private sector and philanthropic engagement to achieve a joined up and coherent approach to engaging with commercial organisations across multiple outcomes (financial, brand awareness, influencing policy and support-in-kind)
Communication, marketing and external relations
· Work with Communications colleagues to create materials that will attract new strategic partners, for example highly targeted work aimed at specific sectors being clear about the value of partnering with Advantage Mentoring
· Represent Advantage Mentoring with external audiences (in the media, at events, in meetings with senior stakeholders)
Strategic Leadership
· Develop and implement Advantage’s income generation strategy and policies, as a part of the Leadership Team
· Ensure that partner organisations understand and commit to our values
Management
· Oversee the business development pipeline and ensure that enough proposals are being submitted to make the achievement of income targets probable
· Provide income generation information to the Managing Director and participate in Executive Team meetings and Board meetings
· Report to the Board on income generation as required.
· Maintain a thorough understanding of financial targets and progress
· Work alongside the Head of Operations & Projects to make sure projects are properly initiated and well managed to ensure all contractual obligations are achieved
· Work closely with the PR/Comms Manager to support the awareness of the organisation’s work on a national and local level
Reporting
· Utilise the project bids pipeline spreadsheet and capacity spreadsheet to inform planning and resourcing
· Maintain an effective database of Grants, Trust and Foundation contacts
· Monitor digital income streams to ensure they are effective and opportunities are secured
· Work in collaboration with the communications team to build brand awareness, and promote income generation and impact developing content for key messaging, PR, and branding materials to support effective marketing of the organisation
· Design and develop key income generation materials to enhance our external visibility including extending our profile via submissions for awards and recognition programmes
· Plan and support events for awareness raising and dissemination of our work
· Ensure systems and processes for managing data comply with the organisation’s data protection obligations, charity law and GDPR
· Develop robust systems for the effective stewardship and reporting to supporters of our work
Essential Experience, Knowledge, Skills and Personal Qualities
Experience
· Substantial experience of income generation and development activity, including
• Handling key clients
• Preparing, costing, pitching and closing proposals
• Completing tender documents for submission
• Ensuring delivery of initiatives on time and within budget to the satisfaction of all parties
· Experience of working with corporate partners, establishing and delivering impactful, strategic partnerships with the commercial sector
· Experience in developing and stewarding fundraising and donor relationships
· Experience of building and sustaining relationships and partnerships with a wide range of stakeholders
· Understanding of impact measurement frameworks
Knowledge & Skills
· Skilled in working with a wide range of organisations and stakeholders
· Excellent communication and influencing skills
· Good knowledge of the public, private and third sector
· Excellent organisational and planning skills
· Ability to set and meet deadlines
· Excellent written communications skills, including ability to write persuasive and engaging content
· IT skills (able to use Outlook, Word, Excel, PowerPoint and databases)
· Ability to work in a pressured environment and work to deadlines.
Personal Qualities
· Gets things done, delivers to highest of standards and takes responsibility
· Entrepreneurial, innovative, personable, collaborative and good at working both in a team and under your own initiative
· Able to represent Advantage Mentoring, reflecting its values and priorities
· Able to encourage contributions and involvement from a broad and diverse range of staff by being visible and accessible
· Flexible and dynamic, with an ability to adapt and respond quickly to a fast-changing environment
· Ability to negotiate and influence others in a positive manner and confidence to deal with different priorities and differing views.
· Ability to manage expectations.
· Diplomacy and ability to deal with difficult situations.
· Strong delivery focus, with the ability to drive progress forward and a concern for results and achieving goals.
· Confident communicator
· Ability to quickly build credibility internally and externally
· Ability to work in partnership and with flexibility
· Excellent attention to detail
· Proactive, thinks ahead, generates innovative ideas
Other
· Ability to undertake travel around England if/as needed with possible overnight stays
Values & Behaviours
Collaborative
Advantage collaborates with anchor institutions and CCOs to deliver preventative, engaging, and accessible healthcare to those in the community who need it. Our programmes are co-designed and tailored to local needs whilst building sustainable local and national networks.
Inclusive
Advantage aims to give people the opportunity to access our programmes regardless of their race, gender, or socioeconomic class. We believe in creating equal opportunities and breaking down barriers to ensure everyone can benefit from our services.
Supportive
Our mental health programmes increase equal access to care, delivering better experiences and outcomes through evidence-based practices and continuous improvement. Advantage widens access to services closer to home, reduces unnecessary delays, and unburdens other anchor institutions by building capacity to support people.
Impactful
We specialise in creating sustainable partnerships between CCOs and anchor institutions harnessing each entity’s strengths to form a unified support network. Our tailored project and performance management packages ensure ongoing quality assurance, improvement, and responsive adaptations to meet the evolving needs of our partners and their communities.
Advantage Mentoring CIC positively encourages applications from suitable qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
The role is remote but there is an expectation you will be able to travel around the country and in to our Head Office in London Bridge when needed.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships Coordinator
We are seeking a highly organised Corporate Partnerships Coordinator to help deliver exceptional stewardship and engagement for corporate supporters.
Position: Corporate Partnerships Coordinator
Salary: £28,000 per annum
Location: Remote within the UK with occasional travel
Hours: Full time
Contract: Permanent
Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found)
About the Role
This role plays an important part in supporting corporate partnerships and ensuring every partner feels valued and connected to the organisation’s work.
You will coordinate communications, manage administration and support events and engagement activities while maintaining accurate records and reporting.
Key responsibilities include:
- Supporting the delivery of stewardship plans for corporate partners
- Acting as a first point of contact for partner enquiries
- Drafting communications including partner updates and newsletters
- Coordinating partner events, webinars and engagement opportunities
- Maintaining accurate partnership records within the CRM system
- Supporting donation processing and partnership reporting
- Assisting with research and preparation for partnership proposals
- Coordinating meetings, agendas and internal team support
About You
You will be organised, proactive and comfortable working with multiple stakeholders while maintaining excellent attention to detail.
You will bring:
- Experience in supporter care, account management, customer service or administration
- Excellent written communication skills
- Strong organisational skills and attention to detail
- Experience working with CRM or database systems
- Confidence managing multiple tasks and priorities
- A proactive approach and professional manner
About the Organisation
This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats.
Other roles you may have experience of could include; Corporate Partnerships Assistant, Partnerships Coordinator, Fundraising Assistant, Corporate Fundraising Officer, Account Executive, Supporter Care Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in South Derbyshire.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: S11348 Stroke Support Coordinator
Location: Home-based South Derbyshire. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 18 hours per week
Salary: Circa £14,100 per annum (FTE circa £27,435 per annum)
Contract: Services are contracted and there is currently funding for this contract until 31 March 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 29 March 2026
Interview Date: To be confirmed. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.
Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:
- Support new stroke survivors and their carers from hospital discharge into the community.
- Take a person-centred approach to goal setting and support to enable stroke survivors and their carers to improve communication
- Provide personalised information, advice and support.
- Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
- Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
The post holder will have experience/background in:
- Providing person centred support.
- Working to improve outcomes for individuals/communities
- Using technology and IT systems to support your work and keep timely, accurate records.
- Working collaboratively with other professionals in a variety of settings.
- Delivering presentations and organising local events
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
Supporter Care and Engagement Fundraiser
We are seeking a motivated and organised Supporter Care and Engagement Fundraiser to help deliver an outstanding supporter journey for a national children’s charity.
Position: Supporter Care and Engagement Fundraiser
Salary: £27,285 per annum
Location: Remote, with options to work from offices in Cornwall, Derbyshire or London
Hours: Full time, flexible options may be available
Contract: Permanent
Closing Date: 17:00 on 20 March 2026
Early applications are encouraged as the organisation reserves the right to close the advert early should a suitable candidate be identified.
About the Role
This is a key frontline role within a driven and collaborative Fundraising and Communications team. You will play an essential part in delivering excellent supporter care, managing fundraising systems and strengthening engagement across the charity’s growing supporter base.
Working closely with the Supporter Engagement and Fundraising Manager, you will help deliver an ambitious fundraising strategy, ensuring supporters receive a positive, consistent and engaging experience at every touchpoint.
Key responsibilities include:
- Acting as the first point of contact for supporter enquiries via phone, email and post
- Managing the fundraising inbox and responding to requests from individuals and organisations
- Processing and recording donations accurately, including Gift Aid compliance
- Supporting personalised acknowledgement and stewardship of donors
- Maintaining and updating the CRM system, including The Raiser’s Edge
- Producing reports and supporting fundraising appeals through data segmentation and analysis
- Supporting individual fundraisers and challenge events participants
- Assisting with fundraising campaigns, appeals and donor events
- Contributing to the production of fundraising and marketing materials
- Identifying opportunities to improve systems and automate processes
You will also support the wider day to day operations of the Fundraising and Communications function, ensuring efficiency and sustainability.
About You
You will be confident working with data and CRM systems and motivated by delivering excellent supporter experiences.
You will bring:
- Excellent written and verbal communication skills
- Experience in fundraising, events, business development or supporter care
- Experience of working with a donor database, ideally The Raiser’s Edge
- Strong organisational skills and the ability to manage multiple priorities
- Good IT skills including Microsoft Office
- A proactive and positive approach
- The ability to work collaboratively within a small team
You will be highly motivated, compassionate and committed to providing a high quality service. A willingness to travel and work occasional evenings or weekends will be required.
About the Organisation
You will be joining a small but ambitious national children’s charity that supports young people facing significant challenges. The organisation provides life changing opportunities that allow children to step away from daily pressures and build confidence for a brighter future.
The team is friendly, collaborative and values driven, with a strong commitment to safeguarding, equality and reducing environmental impact.
You may also have experience in areas such as; Fundraising Officer, Supporter Care Officer, Individual Giving Officer, Donor Care Executive, Fundraising Administrator, CRM Executive, Events Fundraiser, Challenge Events Officer, Development Officer, or Supporter Engagement Officer.
If you feel you would be a strong fit for this role and share the organisation’s values, we would welcome your application.
Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an enthusiastic and motivated individual to join the Haringey Team in London.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11352 Stroke Support Coordinator
Location: Home-based, Haringey. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £28,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live)
Contract: This is a Maternity Cover role for 12 months, until 26 April 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 27 March 2026
First Interview (online): Friday 3 April, via Microsoft Teams.
Second Interview (face to face): Thursday 9 April, London EC1V 2PR
The Role
Reporting to Service Delivery Coach, key responsibilities will include:
- Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals.
- Ensure that timely, confidential and accurate records are kept on the CRM data base and all data is in line with the retention policy and GDPR compliant.
- Develop and manage service volunteers to support service delivery for stroke survivors and carers as required.
About You
You will have experience in:
- Providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers
- Nurturing emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
- Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)
This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
Do you have a strong background in property management, including good landlord & tenant experience and an excellent understanding and knowledge of property law? Then join Shelter as an Estates Surveyor and you could soon be playing a vital role at the heart of our Property and Facilities team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Our Property and Facilities team is responsible for ensuring Shelter’s estate is fit for purpose and fully compliant for its staff, volunteers and clients. We provide a full range of professional services, including acquisitions, disposals, rent and lease negotiations, rating, estates management, building surveying, strategic planning, budgeting, compliance, health & safety and facilities management. We also support all office and shop relocations, refurbishments and planned maintenance projects, while our portfolio comprises one freehold head office property in London, 24 leasehold offices and around 90 leasehold shops across England and Scotland.
About the role
You will be responsible for all property related matters across Scotland and England for our diverse portfolio. That will involve making regular site visits, with occasional overnight stays. As well as ensuring all lease events are managed and actioned and properties are safe, maintained and fully compliant, we’ll also rely on you to assist with the development and implementation of robust policies, processes and systems to help manage the estate in an efficient and cost-effective manner. In short, it’s an incredibly varied role that will see you make a real difference in how Shelter’s commercial estate is managed.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Role Specifics
You’ll need a degree level qualification in a surveying/property related discipline and full RICS membership. You’ll also need a good understanding of the planning process and building regulations approval system. The confidence to lead and manage multiple projects effectively and ensure they’re delivered on time and on budget, from inception to completion, is important too. Self-motivated, capable of working both unsupervised and as part of a team, and with a positive ‘can do’ attitude, providing solutions, giving sound property advice and negotiating effectively with a variety of key stakeholders comes naturally to you. What’s more, you have good computer literacy skills and are comfortable working with spreadsheets and data.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
The Organisation
LawCare is the mental health charity for the legal sector, providing free, confidential emotional support and information to people working in law across the UK, the Channel Islands, and the Isle of Man. While our primary focus is on direct support services, we also play a leading role in advocating for improved mental health practices within legal workplaces and driving cultural transformation through education, training, and research.
Established in 1997, we have spent almost 30 years supporting legal professionals by offering a safe, confidential, and non-judgemental space to talk, whether individuals are experiencing day-to-day pressures or more complex, enduring challenges. Our team of Champions, over 100 volunteers, and staff bring lived experience of the legal sector, enabling us to provide informed, empathetic support grounded in a deep understanding of the profession’s unique demands.
We serve all branches of the legal community, including barristers, solicitors, in-house teams, chartered legal executives, and business and support staff. From early-career professionals facing bullying or imposter syndrome to senior leaders managing risk, regulatory pressures, or professional isolation, we are a trusted and independent source of support.
In addition to our direct support services - including helpline, live online chat, and email support - we provide peer support and maintain a substantial, regularly updated online library of resources, including articles, personal stories, research, and multimedia content designed to promote mental health awareness and resilience across the sector. We also deliver training on mental wellbeing, management and supervision, vicarious trauma, and the new SRA workplace behaviour standards, and offer online sessions for legal workplaces and organisations to explain the support we provide.
By combining frontline service delivery with sector-wide advocacy, LawCare is uniquely positioned at the intersection of individual wellbeing and organisational cultural change. We are supported by a strong, capable team and a committed Board of Trustees, enabling us to continue making a meaningful impact across the legal profession.
The Role
LawCare is seeking an inspiring and values-led Chief Executive to lead the charity into its next phase of development at a pivotal moment for the legal profession. As the public face and strategic leader of the organisation, the Chief Executive will champion LawCare’s mission - ensuring the continued delivery of high-quality, confidential support services while strengthening its voice and influence across a rapidly evolving and increasingly commercial mental health landscape.
This is an exciting opportunity to build on strong foundations, guiding a respected and independent charity through a period of significant sector change. Working closely with staff, volunteers, funders and partners, the Chief Executive will drive sustainable growth, deepen impact, and help shape a more compassionate and mentally healthy legal culture for the future.
Key Responsibilities
Strategic Leadership & Impact
- Lead delivery of LawCare’s forthcoming strategy (2026 onwards), translating vision into measurable impact.
- Ensure LawCare sharpens its positioning and messaging in a crowded mental health marketplace.
- Balance direct support services, research, education and influencing work to maximise impact.
- Identify what the charity should prioritise and where it should collaborate rather than deliver directly.
External Relations & Sector Influence
- Act as the primary ambassador and spokesperson for LawCare across the legal sector in the UK, the Channel Islands, and the Isle of Man.
- Build and maintain senior relationships with:
- Professional bodies
- Regulators
- Law firms and chambers
- Legal educators
- Funders and charitable trusts
- Speak regularly at conferences, sector events, roundtables and award ceremonies. These are primarily London based, however, there will be occasions where representation is required across England, the Channel Islands and the Isle of Man.
- Build alliances to influence policy, regulation and workplace practice around mental health and wellbeing.
- Position LawCare as the authoritative, evidence-informed voice on mental health in law.
Service Oversight & Quality
- Ensure the continued delivery of high-quality, confidential helpline and peer support services.
- Maintain robust safeguarding, confidentiality and data governance practices.
- Oversee volunteer recruitment, training and engagement.
- Ensure services evolve in response to emerging issues (e.g., stress, anxiety, workplace conflict, regulatory pressure, AI-related disruption).
Financial Sustainability & Governance
- Lead financial planning and sustainability, working closely with the Treasurer and Board.
- Manage relationships with core professional body funders and diversify income streams.
- Develop compelling funding cases and annual pitches to key stakeholders.
- Strengthen reserves and long-term financial resilience.
- Ensure strong governance, compliance and risk management.
- Support and work closely with the incoming Chair and a refreshed Board.
Research, Education & Prevention
- Build on the impact of the Life in the Law research programme.
- Promote preventative approaches for firms and educators.
- Strengthen LawCare’s role in vocational education and regulatory conversations.
- Ensure research informs policy influence and funding opportunities.
Organisational Leadership
- Lead, support and develop a small, experienced and fully remote team.
- Foster a culture of trust, collaboration, wellbeing and accountability.
- Provide clarity and reassurance during a period of leadership transition and financial strengthening.
- Ensure operational efficiency and effective use of technology in a remote environment.
The Person
LawCare is seeking a credible, strategic and values-driven leader with a deep understanding of the legal profession and the pressures shaping it today. You will bring senior leadership experience, strong commercial and financial acumen, and the ability to balance operational excellence with sector-wide influence.
An authentic and compelling ambassador for mental health and wellbeing, you will be an exceptional communicator who builds trust with ease. Emotionally intelligent, resilient and grounded, you will combine empathy with clarity and conviction, guiding the organisation confidently while remaining steadfast in your commitment to improving mental health across the legal community.
Essential
Professional Background
- Prior professional experience in the legal sector is required. Experience working in a qualified or regulated professional role is desirable.
- Deep, intrinsic understanding of the culture, pressures and structural dynamics of the profession.
- Senior leadership experience with responsibility for strategy, people and budgets.
Leadership & Influence
- Credible, visible and compelling leader with presence.
- Exceptional communicator - confident public speaker and strong writer.
- Knowledge of mental health systems, workplace wellbeing or addiction support.
- Able to influence senior stakeholders and bring sceptical audiences “on the journey.”
- A credible ambassador for mental health and wellbeing - knowledge of mental health systems, workplace wellbeing or addiction support.
- Comfortable operating at Board level.
Organisational Capacity
- Experience managing and motivating high-performing teams (ideally remote).
- Financial acumen, including budget oversight and income generation.
- Fundraising experience, particularly with trusts, foundations or membership bodies.
- Ability to balance operational delivery with strategic influence.
- Skilled at prioritisation in resource-constrained environments.
Personal Qualities
- Authentic commitment to mental health and wellbeing.
- Emotionally intelligent, empathetic and values-driven.
- Resilient and calm under pressure.
- Able to navigate sensitive conversations with discretion and diplomacy.
Desirable
- Experience within the charity or not-for-profit sector.
- Experience working with regulators or professional bodies.
- Understanding of research commissioning or evidence-led advocacy.
Further information
For further information about LawCare, the scope of the role and the person specification, please download the Candidate Briefing Pack.
How to Apply
If you are interested in this exciting opportunity, please provide the following with your application:
- An up to date CV, with the details of two referees (we will not contact them without your prior permission).
- A supporting statement outlining how you meet the criteria set out in the Person Specification, along with your motivation for applying for the role.
Closing date for applications: Monday 30th March 2026
Preliminary interviews with Russam: Wednesday 8th & Thursday 9th April 2026
Interviews with LawCare: Week commencing 20th April 2026
We look forward to receiving your application.
