Client service manager jobs in woolwich, greater london
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
· advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
· user involvement projects that help organisations improve what they offer by listening to people who use their services
· local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
· innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
The post-holder will provide independent advocacy in various settings, including in the community, people’s homes, and hospital settings including mental health wards. You’ll raise awareness of advocacy, including for people from minority ethnic communities. You’ll work as part of a team of independent advocates, reporting to the Advocacy Service Manager.
You will work as part of the Ealing advocacy team. You may also need to carry out your role in other London boroughs.
Under the Health and Social Care Act 2008, the post holder will be required to visit CQC registered care homes and would be subject to government requirements.
Key responsibilities
î Provide advocacy for eligible people under Mental Health Act 2007, the Health and Social Care Act 2012, Mental Capacity Act 2005 and under the Care Act 2014.
î Provide a one-to-one advocacy service for people and undertake case work, evidencing and uploading case notes and data in a timely manner.
î Provide instructed and non-instructed advocacy, where appropriate.
î Provide information, support or signpost clients in order to inform or empower individuals on any issues about their treatment under the relevant legislation.
î Act as duty advocate for our Single Point of Access referral line on a rota basis.
î Meet case-working standards, monitoring system requirements and the goals for our service, making sure everyone needing advocacy is referred into the service in the right way.
î Work within the location-specific engagement protocols, security, confidentiality and safeguarding policies (in addition to the Advocacy Best Practice Handbook).
î Actively promote self-advocacy throughout all work with patients, where practical.
î Raise awareness of independent advocacy and referring pathways to eligible people and referring agencies.
î Keep your knowledge of legislation and policy up-to-date, including the mental health act, mental capacity act, care act, and local / national policy.
î Keep up to date with developments and good practice in independent advocacy (including different advocacy models).
î Develop good working relationships with key staff within health and social care services.
î Be an active member of the advocacy service, contributing to service planning and providing cover for other colleagues when needed.
General responsibilities
î Participate in team meetings and training.
î Participate in personal, team and organisational development.
î Contribute to monitoring reports.
î Keep to our policies, including health & safety, and risk regulations.
î Work to our mission, vision, and values.
î Carry out other projects and tasks as needed.
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
î Understanding of the role and responsibilities of an advocate.
î Understanding of issues faced by people with mental health conditions, physical health conditions and learning disabilities.
î Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.
î Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.
î IT literate, including working knowledge of Microsoft packages (Excel, Word, Outlook).
î Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
î Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
î Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.
î Commitment to ongoing professional development.
Desirable knowledge, experience and qualifications:
î Experience of delivering different forms of advocacy (instructed and non-instructed; IMHA, ICAA, IMCA, IHCA,) within a statutory advocacy service.
î Knowledge of the Mental Health Act / Mental Capacity Act / Care Act and other statutory legislation as it applies to advocacy.
î Knowledge of mental health sections and social care services, including current issues in policy and practice.
î Understanding of the Accessible Information Standard.
î Advocacy qualification.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position | Training & Prevention Support Worker
Salary | £30,000 - £32,000
Contract type | Permanent & Full-Time
Remote/Hybrid | Hybrid
Days in office | 3 days per week, including travel across South London to deliver Training
Overview and key points on the role | We’re looking for a passionate and dynamic Training & Prevention Support Worker to help us shift the dial on sexual violence through education, awareness, and culture change. You’ll deliver powerful, trauma-informed training and prevention workshops to young people and professionals — while also supporting the growth of sustainable income through funded programmes. Using your facilitation and relationship-building skills, you’ll help embed consent education, challenge harmful attitudes, and raise awareness in schools, businesses, and communities across South London. This is a rare opportunity to hone your training craft and deliver something vital, urgent and right at the heart of today’s conversation around gender, power and safety. Join us to flip the script on sexual violence.
The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement. All positions are located in the UK and require the right to work in the UK.
How to apply | Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience
The client requests no contact from agencies or media sales.
Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our Westfield Health Cash Plan.
We are looking to recruit a full-time officer to join our Charitable Services team delivering employability support for individuals with a sight and hearing loss across Greater London.
We are seeking a good self-motivated planner with experience of employment services who can develop our delivery of the service across London, helping people to identify and reach their chosen goals. You will have a good track record of delivering support in one to one situations and also in group settings, both face to face and online. You'll also need to be an effective networker who can create and maintain relationships with a wide range of partner organisations.
The people we support have varying degrees of sensory loss, from the mild to the more profound. We are committed to respecting and celebrating the unique personalities and aspirations of each individual as we work with them to identify the most empowering bespoke action plan for them.
Please note that prior experience of working with people with sensory loss is helpful but not essential for this role, as all relevant training will be provided.
Contact us for further details of the job role on 0800 132 320.
The Company
We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.
Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 450,000 people are affected by sight and hearing loss in the UK.
Schedule:
- Day shift
- Weekdays
Work authorisation:
- United Kingdom (required)
Work Location: Office based in central London with regular independent travel across Greater London required.
Application Instructions
To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability. AI generated letters will be overlooked.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.

The client requests no contact from agencies or media sales.
Are you passionate about supporting others to make positive changes in their lives?
Do you want to make a difference by providing interventions to help people impacted by gambling?
About Us
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
The role
This is a great time to join GamCare as we are growing the reach of our services. We are looking for Gambling Support Practitioners with qualifications or experience in health or social care, and an empathic style to enable people to change their behaviour through skilled intervention.
Crucially, you will ensure that psychosocial, and recovery support interventions are delivered as part of a cohesive recovery plan while working collaboratively with external and partner organisations to achieve positive outcomes for service users.
There will be lots of opportunity to participate in service promotion, networking activities and events to support the visibility of the service, as well as developing relationships with local services and communities to strengthen pathways into the service.
We are looking for an individual to work full-time which will currently include 4 days 9-5pm and 1 day 12-8pm per week (fixed), Monday to Friday.
About you
You should have significant experience in individual client work in the field of addictions, mental health or a social care setting with adults or young people. You should be flexible in using a range of low and high-intensity interventions and modalities including cognitive behavioural tools.
You will be expected to be able to work from home thereby having the space for a confidential setting whilst also being able to travel within the region to attend events and offer localised in person support as required.
If this sounds like you, and you would like to be part of a committed, dynamic, and highly supportive team, providing exceptional support, then we would love to hear from you!
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum including bank holidays which increases with service
- A generous pension scheme - we contribute 6% and you contribute 2%.
- Discretionary company sick pay from day one of service.
- Employee assistance programme – 24-hour support
- We also have a vibrant and diverse event calendar full of monthly initiatives and webinars to support the ongoing physical and mental wellbeing of our people.
For further details and to apply please click the apply button.
The closing date for applications is Sunday 3rd August 2025.
Interviews will take place online via video conference during the week commencing 11th August 2025.
This post requires a DBS check.
GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Interim Transformation Director
Start Date: 1st September 2025
Contract: 18 months
Location: Hybrid (with occasional travel to London)
Salary: £75,000 p.a.
Are you a strategic change leader with a passion for digital innovation and organisational growth?
Our client, a respected membership-based not-for-profit organisation, is embarking on a bold journey of transformation. With a clear vision for the future, they are implementing a series of digital upgrades-including a new website, CRM, and learning management system-while evolving their culture and redesigning key areas of the organisation to better serve their members.
To support this exciting period of change, they are seeking an experienced Interim Transformation Director to lead and coordinate transformation across multiple functions, including Business Development, Communications, Marketing, Digital, and Operations.
Key Responsibilities:
- Oversee the delivery of major digital transformation projects, ensuring they are completed on time, within budget, and with high user satisfaction.
- Lead cross-functional teams to embed a digital-first, data-driven culture across the organisation.
- Drive operational efficiency and cost savings while maintaining high-quality member services.
- Support income diversification and commercial growth through enabling collaboration, strategic business development and marketing.
- Provide leadership and mentoring to senior managers, fostering a high-performing, inclusive, and collaborative culture.
- Act as a key advisor to the CEO and Executive Team, ensuring alignment between transformation initiatives and organisational goals.
About You:
- Proven track record in leading complex transformation and change programmes, ideally within the membership or wider not-for-profit sector.
- Strong experience in digital strategy, operational leadership, and commercial development.
- Adept at managing cross-organisational priorities and influencing at executive and board level.
- Passionate about delivering value to members and stakeholders through innovation and continuous improvement.
- A confident, collaborative leader who thrives in dynamic environments and brings people with them on the journey.
This is a unique opportunity to make a lasting impact on an organisation at a pivotal moment in its evolution. If you're ready to lead meaningful change and help shape a more agile, digitally-enabled future, we'd love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.
Brief role description:
The Fundraising Officer plays an integral role supporting the Fundraising team at the Forces Employment Charity (FEC).
As part of the Marketing, Communication and Fundraising Directorate, and led by the Head of Fundraising and Development, you will research and identify new funding opportunities and support their conversion into long-term relationships. You will be supported by senior members of the fundraising team to create and write high-quality proposals to secure funding, and stewardship reports to demonstrate impact and outcomes to our funders.
Interested? Want to know more about the Charity? Please visit the Charity website.
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 23 July 2025
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Specialist Debt Adviser
Location: East London (outreach-based with some hybrid working)
Salary: £38,000
Hours: Full-time, 35 hours/week
Contract: Permanent or fixed-term (subject to funding)
We are delighted to be supporting a lovely London-based charity delivering face-to-face financial advice to recruit an experienced and accredited Specialist Debt Adviser to join their team.
This role is perfect for someone who is confident handling complex debt cases, enjoys client-facing work, and is passionate about reducing financial exclusion in underrepresented communities.
Key responsibilities include:
Managing a caseload of debt advice clients, delivering FCA-compliant advice
Providing full casework support, including creditor negotiation and sustainable repayment plans
Supporting and mentoring junior staff and contributing to service quality and development
Working across outreach locations, with some flexibility for hybrid/home working
Contributing to the development of new services and supporting organisational learning
The ideal candidate will have:
A valid Level 3 accredited qualification in Debt Advice (e.g., CMA, IMA, Wiser Adviser)
At least two years' experience in delivering debt advice and casework
Strong understanding of debt solutions i
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.
Brief role description:
The Fundraising Officer plays an integral role supporting the Fundraising team at the Forces Employment Charity (FEC).
As part of the Marketing, Communication and Fundraising Directorate, and led by the Head of Fundraising and Development, you will research and identify new funding opportunities and support their conversion into long-term relationships. You will be supported by senior members of the fundraising team to create and write high-quality proposals to secure funding, and stewardship reports to demonstrate impact and outcomes to our funders.
Interested? Want to know more about the Charity? Please visit the Charity website.
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 23 July 2025
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop.
PiP’s programmes focus on four learning pathways:
- Independent Living Skills
- Creative and Performing Arts
- Health, Wellbeing and Happiness
- Employment and Vocational Skills
The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.
What You’ll Need
- Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
- A strong commitment to person-centred support and advocacy
- A passion for enabling positive change in the lives of our students
- The character and communication skills to be an effective and supportive team member
- Energy, initiative and a proactive attitude
- A calm and creative approach to challenges and problem solving
What We Offer:
· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
· We offer a travel subsidy to help with the cost of commuting.
· We provide a 4% pension contribution
· Incremental pay progression
· When we can, we try to have an early finish on Fridays for staff at 4 pm
· Free Employee Assistance Programme 24/7 including access to counselling
· We offer regular team meals and social-generally during work hours and they are optional.
· We offer a cycle-to-work scheme and other staff discounts
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: July 31st 2025
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone to take an active lead in setting up the new Shed and working with our wider staff team and volunteers. You will be able to promote the project to encourage participation by giving talks, arranging taster sessions and using social media. You will also arrange short courses and training sessions and ensure new participants are briefed on health and safety. You will have good interpersonal skills and enjoy working a part of a team.
The client requests no contact from agencies or media sales.
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people experiencing homelessness in London?
Rough sleeping data shows that migrants make up more than 50% of the people rough sleeping in London. The MAPS service provides a rapid intervention to support clients who are migrants and rough sleeping in London to find a route into accommodation that is suitable and sustainable in the UK or elsewhere in the world. We are looking for someone to join our team as an Assessment and Reconnection Worker where you will:
- Provide rapid holistic assessments with migrants who are rough sleeping across London, helping to clarify entitlements and identify routes off the streets.
- Work with clients to produce person-centred, rights-based actions plans that meet their needs and resolve their rough sleeping in the UK or elsewhere in the world.
- Work closely with external agencies to ensure all clients’ needs are met. Many of our clients have multiple support needs. This may include experience of navigating the immigration and asylum systems, complex trauma, substance misuse and mental and physical health support needs.
- Advise and support other professionals working with migrants on options to resolve their clients’ homelessness.
- While your usual working hours will be from Monday to Friday, 9am-5pm, occasional work during early or late hours may occur in response to challenging situations and to prevent rough sleeping.
About you
We are a small team so try to maximise our resources and find creative solutions to resolve people’s homelessness. Due to the legislative and political climate in which we work, accommodation options are often limited for our client group, and so we are looking for someone who can be flexible, proactive and is passionate about working migrants.
Ideally you would have experience of working with vulnerable people and an understanding of the needs and support requirements of this client group, particularly non-UK nationals.
We are particularly interested in hearing from you if you have lived experience of migration and/or speak additional languages to English.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
Click the ‘Apply Now’ Button to start your online application form.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 9th June 2025
Interview and assessments on: 16th and 17th June 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Be Part of Something Bigger: Join the Suzy Lamplugh Trust and Help Shape Safer Communities
Are you passionate about making a real, lasting difference in people's lives? Do you have the resilience, empathy, and adaptability to support victims and help drive real change?
If you thrive in an innovative, collaborative, and learning-focused environment, this could be the perfect opportunity for you.
For nearly 40 years, the Suzy Lamplugh Trust has been at the forefront of personal safety, standing up for victims, influencing national policy, and raising awareness to creat safer, more confident communities.
From launching award-winning services to being a trusted voice in national media, our work has real visibility, real credibility, and real impact. When you join us, your work doesn't disappear into the background it makes headlines, shapes policy, and changes lives.
We're Hiring: Advocates - London Stalking Support Service, Stalking Threat Assessment Centre and National Advocacy
In partnership with MOPAC, this specialist role is your chance to support victims of stalking with expert advice and advocacy for London, all while hlping to shape a trauma-informed, survivor-led approach that leads the sector. The Stalking Threat Assessment centre is a multi-agency partnership involving the Metropolitan Police, NHS mental health services and Probation services to effectively manage stalking perpetrators and support victims. Advocates within this team are co-located within the STAC unit, minimum one day a week.
You will be:
- Part of a respected, mission-driven team
- Contributing to a legacy of nearly four decades of meaningful impact
- Part of a strong culture of learning, support, and inclusivity
- Working in a space where your voice matters, and your work truly counts
Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). While London-based candidates are ideal, we'll consider applicants from nearby areas too.
What we offer in return:
In return for our staff’s commitment and dedication, we offer a range of Company Benefits:
- Hybrid working (minimum 40% in the office and agile working enabled to work from home) after 3 monts
- Flexitime Policy
- 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
- Special leave for life events, such as 1 day off for moving house and a paid day off for your birthday
- Pension scheme with 5% employer contribution
- Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
- Occupational Sick Pay (which increases after 3 years)
- Cycle to Work scheme (cycle racks on site)
- Interest-free travel loan for annual season ticket
- Regular all-staff off-site meetings and events
Hours: 35 per week
Contract: Permanent
Salary: £30,135
Deadline: 11th August end of day
First Interviews to take place Wednesday 20th August, Friday 22nd August
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Salary: £32,000 per annum (FTE)
Hours: 3 days/week in White City, flexibility for 2 day remote working depending on the needs of the organisation
Contract Type: Fixed Term Contract
Would you like to…
Play a vital behind-the-scenes role in supporting a community-led movement in West London?
Keep people, plans and projects organised and moving forward?
Be part of a small, passionate team committed to inclusion, wellbeing and connection?
If so, this role could be the perfect fit.
About the Role
Our client is a resident-led partnership based in Wormholt and White City, working to create a connected, inclusive and thriving community. They deliver community events, support young people, and promote health and wellbeing – always with local voices at the heart of what they do.
As Project Officer, you’ll be the organisational anchor for the team – keeping things running smoothly through excellent admin, communication, and project support. From booking meetings and updating our socials to supporting events and managing the inbox, your work will be varied, fast-paced and impactful.
You’ll work closely with the Project Manager and other delivery staff to support the success of their programmes and ensure residents feel welcome, informed and heard.
What You’ll Be Doing
- Providing day-to-day admin support to the team, including scheduling, note-taking, supplies, and logistics
- Supporting the smooth running of monthly resident-led Board meetings (including preparing papers and recording minutes)
- Maintaining their online presence and social media channels with engaging, up-to-date content
- Being the first point of contact for enquiries, offering a warm, responsive service
- Assisting with identifying funding opportunities and supporting bid submissions
- Attending community events as an accessible, welcoming representative of their organisation
- Supporting project delivery, event planning and project monitoring as needed
They’re Looking For
- At least two years’ experience in administration and/or office coordination
- Confident IT user (MS Office, email, social media platforms, web editing)
- Great written and verbal communicator with a friendly, professional manner
- Excellent attention to detail and a love of organisation
- Creative with social media and confident managing online content
- A positive, proactive team player with a passion for inclusion and community
Experience in community engagement, event support, or bid writing is a bonus. Knowledge of Wormholt and White City is also desirable but not essential.
Why Work With Them?
- Real impact – Your work helps real people in a local community
- Supportive culture – Join a small team with a big heart
- Flexible working – A healthy balance of on-site and remote work
- Learning opportunities – Gain hands-on experience across a variety of community projects
Ready to Apply? If you’re organised, creative and passionate about local communities, they’d love to hear from you.
Join a Purpose-Led Team – Make a Real Difference as Their Project Officer!
REF-222794
We currently have an exciting opportunity for 2 x Peer Support Corodinators (known internally as Volunteer Manager- Peer Support) to join the National Homicide Service in the Peer Support team.
These roles are full time working 37.5 hours per week, one is offered on a permanent basis and the other on a fixed term contract until 01/09/2026. These roles are home-based with regular travel required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
The role is home working, however the team collectively cover England and Wales, so the ability to travel with occasional overnight stays is vital.
As a Peer Support Volunteer Manager you will be:
- Responsible for development and management of a cohort of lived experience volunteers
- Triaging and Risk Assessing clients as they are referred into the service
- Facilitating Peer Support groups, both online and face-to-face
- Contributing to the training and recruitment of new volunteers
You will need:
- Experience, knowledge and understanding of trauma informed working in a client facing role, with knowledge of the impact of traumatic bereavement
- Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
- Willingness and flexibility to travel (including overnight stays) and to work evenings and weekends with notice
- A proven ability to confidently use various IT systems including Case Management, Microsoft Office, Zoom, Outlook and other online applications/platforms.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to helping end homelessness and ensuring people with mental health conditions live life to the full? If you are creative, willing to be hands on and enjoy working with a wide range of tasks we want to hear from you.
Barons Court Project is seeking a Project Worker to join our friendly team at our Day Centre in Hammersmith and Fulham. This role is hands on but gives great variety. We split our work into three areas, Body, Mind and Spirit. Body - The practical services including showers, laundry, meals, clothing and more ensure we care for our guest's physical being. Mind - our one to one work including assisting guests with benefits forms, housing applications, CV Writing etc. Spirit - Activities around well-being including art, women's group, sports and physical activity, trips out and more.
You will work with a team of staff and volunteers to deliver these services which are designed to ensure we care for the whole person.
If you want to make a difference then this is the role for you, we want to hear from you.
Please submit your CV and a cover letter detailing how you meet the Person Specification.
To put people in control of their own lives by providing help for them to make informed choices within a practical and emotional support network.





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