Client support advisor jobs in birmingham
Working from home for the most part. Visits to London may be required from time to time
About us
SurvivorsUK exists for men, boys and non-binary people who have experienced any form of sexual violence.
We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help
Role
In this exciting yet challenging role as Emotional Support Worker, you will provide valuable support to survivors of sexual abuse and their loved ones, through our helpline service. Last year, around 2,400 people contact us via this crucial service. Our helpline is a starting point for support, as men and boy’s take their first steps reaching out for help. We are also integral to the SurvivorsUK eco-system, providing support to client’s on our counselling waiting list and helping survivors navigate the different support options that are available.
We provide emotional support, information and signposting through a national helpline service, which is offered via Webchat, SMS, Email, and soon to be offered via WhatsApp and telephone. We are open from 10am to 8pm, 7 days per week.
Please see attached Job Description and Personal Specification for more information.
Benefits of Working with Us
- We are a Disability Confident Employer
- Access to Employee Assistance Programme
- Access to Clinical Supervision, if relevant for your role
- Acces to gym at our Hackney Wick offices
- Commitment to your professional development
How to apply
To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:
- An up-to-date CV.
- A supporting statement that addresses each requirement within the person specification and outlines your motivations for applying.
Closing date: Monday 26th May at 11:30pm
Shortlisting for Interviews: Week beginning 2nd June. Interview will be held remotely via Teams or Zoom.
We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black and Asian, trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.
At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work. We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.
If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.
The client requests no contact from agencies or media sales.
Assistant Finance Business Partner x 2
(SEO)
£41,055 - £44,415 (National)
+ £5,000 Accountancy Allowance or £2,500 Part Qualification Allowance
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK - His Majesty's Government - we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
We are recruiting for two positions into the Workplace Projects department. These positions sit within their LCR (Lifecycle Replacement) and CRP (Client Requested Projects), supporting project managers by monitoring project progress and providing insightful management information to allow for accurate forecasting against budgets.
The responsibilities of the Assistant Finance Business Partner(s) will include:
- Producing management accounts for relevant budget holders and contributing to GPA's client budget process
- Partnering with the LCR and Net Zero / CRP programme managers and external partners to ensure that all expenditure has been accurately assessed based on project completion and integrity is applied
- That regular reconciliations and sampling of the project accounts are completed including timely project closure assessments
- Provide advice on financial treatment of project costs to ensure that all items are correctly assessed for capitalisation, and that the treatment of abortive costs and feasibility works are appropriately treated as RDEL, while being allocated to the correct projects
- Attendance at monthly stakeholder meetings to support the management of projects, supply chain and client relationships
- Supporting any client discussions as required to ensure recovery of billed amounts, keeping accrued income minimal and controlled
- Building a network internally with other finance teams to ensure smooth transition of data and knowledge between interlinked processes, and contributing as part of the wider finance team
- Preparing balance sheet reconciliations including accruals and prepayments
- Take ownership of key financial processes, including the preparation and processing of journals, while supporting both internal and external audits.
- Play a proactive role in facilitating forecasting and reporting activities, and use your analytical skills to identify trends, risks, and opportunities within the financial data to inform strategic decision-making.
Key Skills & Experience
- CCAB or equivalent part-qualified or finalist-level candidates required, full qualification desirable.
- Experience in facilities management or estates-related roles (e.g. property management, construction projects) is preferable, however candidates from other backgrounds will be considered.
- Understanding of project accounting fundamentals is essential; experience with subcontractors or procurement for facilities management is advantageous.
- Strong month-end management accounting experience required.
- Confident communicator, able to engage effectively with stakeholders from varied backgrounds.
The GPA is com
Assistant Finance Business Partner
(SEO)
£41,055 - £44,415 (National)
+ £5,000 Accountancy Allowance or £2,500 Part Qualification Allowance
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The responsibilities of the Assistant Finance Business Partner will include:
- Producing management accounts for relevant budget holders and contributing to GPA’s client budget process
- Provide advice on financial treatment of project costs to ensure that all items are correctly assessed for capitalisation, and that the treatment of abortive costs and feasibility works are appropriately treated as RDEL, while being allocated to the correct projects
- Contributing to property reconciliations to ensure all expenditure has been fully recovered from tenants
- Attendance at monthly stakeholder meetings to support the management of projects, supply chain and client relationships
- Supporting any client discussions as required to ensure recovery of billed amounts, keeping accrued income minimal and controlled
- Building a network internally with other finance teams to ensure smooth transition of data and knowledge between interlinked processes, and contributing as part of the wider finance team
- Promote continuous improvement by developing and improving accounting processes and procedures relating to projects and other expenditure
- Preparing balance sheet reconciliations including accruals and prepayments
- Analysing financial performance to identify variances and ensuring transactions are accounted for correctly
- Take ownership of key financial processes, including the preparation and processing of journals, while supporting both internal and external audits.
- Play a proactive role in facilitating forecasting and reporting activities, and use your analytical skills to identify trends, risks, and opportunities within the financial data to inform strategic decision-making
Key Skills & Experience
- CCAB or equivalent part-qualified or finalist-level candidates required, full qualification desirable.
- Experience in facilities management or estates-related roles (e.g. property management, construction projects) is preferable, however candidates from other backgrounds will be considered.
- Strong month-end management accounting experience required; finance business partnering experience is advantageous.
- Confident communicator with proven stakeholder engagement skills.
- Ambitious and driven, ideally from a fast-paced or client-focused environment.
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of £1.5m in our frontline services across the UK we have the opportunity to build on the quality and reach of our community services to ensure more people affected by Parkinson’s can benefit from them.
About the role
You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.
You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.
You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.
What you'll do:
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Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
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Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients.
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Work flexibly across the service responding to enquiries through a range of channels.
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Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.
What you'll bring:
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Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate the health and social care system
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Experience and understanding of safeguarding and your role in keeping clients safe and implementing organisational policies and procedure
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Ability to be calm and use emotional intelligence in challenging casework
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Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
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The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally
You must live in the area you’re applying for in order to carry out this role, this includes the area of Abderdeen, Aberdeenshire and Moray.
Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.
The successful candidate will be required to:
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Preferably hold a full driving licence
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Provide their own broadband service with a minimum download speed of 2Mb
This role will require an enhanced Disclosure Scotland (PVG) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.
You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.
You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.
What you'll do:
- Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
- Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients.
- Work flexibly across the service responding to enquiries through a range of channels.
- Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.
What you'll bring:
- Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate the health and social care system
- Experience and understanding of safeguarding and your role in keeping clients safe and implementing organisational policies and procedure
- Ability to be calm and use emotional intelligence in challenging casework
- Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
- The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally
You must live in the area you’re applying for in order to carry out this role.
Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.
Interviews will take place week commencing 19th May 2025.
The successful candidate will be required to:
- Live in the area specified- South East Northumberland, North Tyneside, South Tyneside or Sunderland. You must be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
- Preferably hold a full driving licence
- Provide their own broadband service with a minimum download speed of 2Mb
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
Are you a skilled legal professional looking for a role where you can truly make a difference? As Legal Counsel at The King’s Trust, you’ll play a crucial role in ensuring compliance across the organisation while providing expert legal guidance on contracts, intellectual property, data protection, and charity law. Working closely with teams across the Trust, you’ll help manage legal risk, support key decision-making, and ensure our mission is delivered with integrity and confidence. This role is a 12-month fixed-term contract based on a 21-hour/3 day week.
This is a dynamic and influential position where you’ll review and negotiate contracts, oversee regulatory compliance, and lead on legal policies that impact young people and the communities we serve. You’ll also mentor and develop a Legal Adviser, ensuring a high standard of legal support across the organisation. If you’re a passionate legal expert with a strong background in commercial, charity, and data protection law, and you’re looking for a meaningful challenge, we’d love to hear from you.
Join us at The King’s Trust and be part of a team that empowers young people, champions best practices, and upholds the highest legal and ethical standards. Apply today to make your impact!
For more information, please click here for the job description.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
Department: Governance, Compliance and Risk
Location: remote working, with travel including to Head Office in Aldgate, London on ad-hoc basis
Closing date: Tuesday 13th May at 11.59pm
First stage interview : 20th May (via MS Teams)
Second stage interview: 22nd May (via MS Teams)
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
Join Dementia UK as Head of Governance, Compliance and Risk, where you will help the charity and its workforce comply with all necessary regulations and manage risks to the organisation, its employees, clients, reputation, assets and the interests of stakeholders.
As part of the governance team, you will work with senior managers across the organisation as a trusted advisor, providing day-to-day coordination and oversight of all governance bodies, meetings and working groups. You will also support the efficient flow of information to the Director of Finance and Corporate Services, enabling them to update the Trustee Board effectively.
You will play a major role in making sure that the policies set by the charity are strictly followed by the entire workforce. This diverse workforce includes volunteers, employees, sessional workers and consultants. You will be responsible for maintaining messaging and behaviour that reflect the necessary rules and regulations, providing assurance that the charity complies with both external requirements and internal policies.
Additionally, you will oversee the operational requirements relating to insurance and develop effective plans to manage crises (including business continuity plans) or respond to compliance breaches.
The ideal candidate will hold a university degree in a business-related discipline, complemented by a relevant postgraduate qualification and professional certification (such as IRM Qualification, IA Cert, CIA, or Chartered Internal Auditor). You will demonstrate a thorough understanding of risk and regulatory frameworks, supported by extensive senior leadership experience in compliance and risk management within a public sector or not-for-profit environment. You will also have a strong track record of supporting internal audits from initiation through to the completion of action points, alongside a proven ability to engage and collaborate effectively with a wide range of stakeholders both within and external to the organisation.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
We're a not-for-profit firm of accountants and technical advisors with a shared vision: to see finance and accountancy used as a force for good. Our mission is to empower organisations, causes and ideas that are making a real difference – by providing them with the very best financial and technical support, at a price they can afford.
We believe accountancy is more than numbers and profit. It’s about providing crucial infrastructure and enabling growth. Our services range from bookkeeping and management accounting to strategic planning, data analysis, systems audits, tax advice and process automation. If you’re technically skilled, purpose-driven, and passionate about making finance meaningful, we’d love to hear from you.
About the Role
We’re looking for a proactive and passionate Finance Manager to join our growing team. You’ll work closely with a portfolio of inspiring clients, providing high-quality financial information and insights to help them thrive. You’ll be part of a supportive team of technical practitioners and bookkeepers, contributing to a mission that matters.
Key Responsibilities
- Prepare, review, and deliver high-quality financial information to a diverse portfolio of clients
- Explain and interpret financial reports clearly and accessibly to people from a variety of backgrounds
- Review and maintain good accounting systems, policies and practices
- Manage monthly financial cycles, including management accounts, payroll, and VAT returns
- Support clients with budgeting, planning, and forecasting – for day-to-day operations and for special projects
- Contribute to the development of our internal finance processes and practices
- Collaborate closely with other team members to deliver excellent client outcomes
What We’re Looking For
- Experience with Xero and/or QuickBooks Online (QBO)
- Strong understanding of financial reporting for charities, including Charity SORP
- Excellent communication skills, especially in translating financial concepts for non-financial audiences
- Confidence with Excel and other office tools
- Strong organisational skills and attention to detail
- Ability to manage multiple priorities and meet deadlines
- A self-starter who enjoys working in a collaborative environment
- Relevant financial qualification
- Experience in a fast-paced or multi-client environment is a bonus
What We Offer
- 25 days annual leave (pro-rata) plus bank holidays
- Health insurance
- Commitment to CPD and on-the-job training
- Flexible working arrangements
- Meaningful work with purpose-led clients
- A supportive and values-driven team environment
A not-for-profit firm dedicated to making a difference
The client requests no contact from agencies or media sales.
Doorway has operated across Warwickshire since 1997 providing a range of services for young people who are experiencing or at risk of homelessness.
Our key objectives are:
· To prevent youth homelessness and the exclusion that embeds it.
· To increase access to safe and secure accommodation for young homeless people to alleviate homelessness and exclusion.
· To promote a personalised approach to young people’s housing and personal development needs.
· To influence policy that affects homelessness and excluded people.
We are proud to have worked with so many fantastic young people by listening to them and offering appropriate advice, support and wellbeing options as well as accommodation.
Doorway is seeking an exceptional and inspiring leader with the following:
· experience in successfully balancing the strategic and operational leadership responsibilities
· ability to manage high performing teams of staff and volunteers
· a good knowledge of housing and homelessness, local authorities and the charity sector
· able to develop strong and lasting relationships with a broad range of stakeholders, including young people who are at the heart of our service delivery.
· senior experience in an organisation of similar scale and complexity
· sound financial and commercial acumen with a track record of identifying and securing funding
Above all else, you will be intrinsically values driven and aligned to our purpose and culture. You will demonstrate a strong commitment to equity, diversity and inclusion along with a passion for tackling social injustice.
Our mission is to give homeless young people a future through advice, accommodation options, support and life skills development.
The client requests no contact from agencies or media sales.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser
Four posts
Salary: £29,063 pa for experienced adviser.
£23,500 pa for trainee (review after 6-months)
35 hours per week, 25 days A/L + contributory pension scheme
Birmingham Settlement has an opportunity to join our Money Advice Team, either as an experienced Debt & Welfare Benefits Adviser or a Debt & Welfare Benefits Trainee Adviser.
As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance. As a Trainee you will have a basic knowledge and understanding of the issues affecting people experiencing debt and benefit problems along with some experience in an advice service or customer facing setting along with the ability and willingness to undertake training and development.
Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.
You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.
This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website
For an informal discussion about the roles call Theresa Gniadkowski
For an application pack visit our website, email us or write to Human Resources, Birmingham Settlement – Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH
Closing date for applications: Friday,23/05/2025 at 5pm
Interviews: Friday, 30/05/2025
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
We are looking to welcome an approachable, enthusiastic, and knowledgeable Community-based Dementia Adviser who will focus on supporting people affected by Dementia across the Birmingham & Solihull area.
Your role will include:
- Supporting people to access vital services.
- Improving people’s sense of well-being, enabling them to have more control over their lives.
- Assisting with the identification of needs and providing information and access to relevant services
- Promoting our amazing service and building relationships with a range of health and social care professionals
Interviews will be held on the 28th May.
You will have:
- A passion for supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives.
- A solid and compassionate understanding of the needs of people affected by dementia.
- The ability to work inclusively with people affected by dementia, along with an understanding of the need for client confidentially.
- Great communication skills, adapting your approach to ensure understanding at all levels.
- Effective networking and influencing skills and the ability to manage several tasks at once and keep yourself motivated to perform under pressure.
- Good IT skills and experience working with databases and virtual meeting software (e.g., MS Teams and Zoom)
- The ability to travel across the Birmingham & Solihull area independently when required.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Financial Accountant
(HEO)
£35,175 - £39,480 (National)
plus an Accountancy Allowance of £5,000 pa (Fully Qualified) or £2,500 (Part Qualified)
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The responsibilities of the Financial Accountant will include:
- Support the production of the GPA Annual Report and Accounts including provision of consolidation returns for Cabinet Office departmental accounts and Whole of Government Accounts
- Maintain and analyse accurate accounting records including preparation and monitoring of Statement of Financial Position reconciliations and accrual and other journals
- Monitor the effectiveness of key controls including those operated by outsourced service providers
- Prepare tax returns to deadlines including monthly VAT return and Construction Industry Scheme (CIS) returns
- Support the delivery of internal and external audits including provision of fully supporting and signposted evidence, monitoring of requests and responding to auditors in a timely way
- Support continuous process efficiencies and improvements across the function
- Build relationships with key staff across Finance and the business in order to maintain effectiveness and relevance during change
Key Skills & Experience
- Good experience of financial accounting, ideally within a public sector context
- Good knowledge and experience of VAT
- Strong attention to detail and ability to analyse and interpret significant amounts of financial data
- Ability to seek out new information and self-develop
- Experience of using Enterprise Resource Planning (ERP) systems
- Proficient using Microsoft Excel
For more information, please apply using the link, or contact Emma Fuller at our retained search agent, Robertson Bell.
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.