7 Client support advisor jobs in Manchester

If you are committed to providing holistic and person-centred support to your clients, and making a real difference in people’s lives, we may be the perfect fit for you!
We have an exciting opportunity to join our fantastic ACN team, as an Advocacy and Complex Needs AdvisorcoveringStaffordshire and Shropshire.

The Royal British Legion’s Advocacy and Complex Needs Service operates across the UK, offering holistic support to veterans facing complex and often isolating challenges.
Our Advisors directly support beneficiaries experiencing homelessness, mental health challenges, issues relating to alcohol and substance use, behavioural addictions, domestic abuse, involvement with the criminal justice system, and other circumstances that may affect the safety and wellbeing of adults, children and their families.

Your work will empower the Armed Forces community to achieve their potential and lead more fulfilling lives.

We have a number of vacancies across our Advisor team as we are delighted to be enhancing our service offering by increasing the size of our team and adding additional Advisor posts to provide more responsive support to our beneficiaries. If you are interested in this role in a different location, please do take a look at our Careers page for more vacancies.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to the Advocacy and Complex Needs Manager for the region, key responsibilities will include:

- Complete effective and efficient case management of circa 20 complex beneficiary cases; ensuring case records are maintained, accurate and up to date.

- Complete visits with beneficiaries in their homes to assess need, build and maintain positive, professional relationships, build engagement, review progress and provide practical, person-centred support.

- Work holistically with beneficiaries to explore their full range of needs, identify and agree their priorities, and develop a clear, person-centred support and action plan.
- Provide specialist advice and advocacy, identify appropriate statutory and external services, including mental health, addiction and substance misuse, and housing services, and support beneficiaries with referrals.
- Work collaboratively with beneficiaries and partner agencies to overcome barriers, coordinate support around agreed priorities, and provide practical and motivational support throughout.

Face to face work with beneficiaries is an important part of the role, and the successful candidate will need to be able to travel across the designated area to meet beneficiaries in their homes or other appropriate community locations (travelling within working hours). You must live within the Staffordshire or Shropshire area. Other periodic travel will be required for team meetings.

The successful applicant will require a DBS check at Enhanced level to be undertaken as part of pre-employment checks.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

About The Company
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.
As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Visit ourCareers Pageto discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.

Self-Employed Associate - Building Surveyor

Based in the Midlands & North of England

Key details

• Salary: 50% to 60% of market value of survey report
• Start date: By mutual agreement
• Location: Home-based, with travel for site visits as required
• Working hours: Flexible, subject to agreed project deadlines
• Reporting to: Head of Property Consultancy
• Qualification: RICS-qualified Chartered Surveyor

• Professional indemnity insurance:  The post holder falls within the definition of ‘Person Employed’ and is therefore included within our PI insurance.

• DBS clearance: Provided by the Ethical Property Foundation

 

About the Ethical Property Foundation

The Ethical Property Foundation is the UK’s only dedicated property advice charity for the voluntary sector. We provide expert, independent property advice and education to more than 900 organisations each year.

We are seeking experienced self-employed Chartered Building Surveyors to join our team and lead project based opportunities, typical surveys include:

• Schedule of Condition
• Building surveys
• Planned Preventative Maintenance schedules

 

The role

We’re seeking Chartered Building Surveyors (or equivalent) with:

• Strategic thinking and reporting skills
• General practice and building surveying skills

You’ll need excellent communication skills to engage and empower our clients—many of whom support vulnerable people in challenging circumstances—and the ability to investigate, analyse, and propose practical property solutions.

Our Associate Property Advisers work flexibly from home, with occasional client site visits across England, Wales, and Scotland. Charitable rates for reports and surveys usually at 50% to 60% of market value.

Skills and experience

· educated to degree level or with equivalent academic or employment experience 

· Chartered Surveyor or equivalent professional qualification 

· minimum of fifteen years’  experience 

· experience of providing advice, including by phone / email 

· experience of communicating a technical subject to the lay person 

· experience of residential and commercial property sectors 

· a proven track record in the delivery of high-quality outputs 

· knowledge or experience of building surveys from a charity perspective 

· experience of working as a consultant 

· interest in, and appreciation of, ethical considerations relating to property 

· experience of working in a small team 

· excellent written and spoken communication skills and computer literate 

What we offer

Our clients support a diverse range of causes and manage every type of property imaginable. In the past year, we’ve advised on office buildings, church premises, oast houses, former schools, libraries, theatres, fields, industrial units, and more.

You’ll be part of a team of extraordinary senior property professionals who share a passion for making a positive impact.

Deadline for Applications:

Thursday 1st October with Interviews being held remotely on Teams on Thursday 15th October.

Your covering letter should explain:

• Why you would like to work with the Ethical Property Foundation.
• What you can offer our clients.
• Your voluntary sector and professional experience.

The Ethical Property Foundation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

PWSA UK is looking for a relationship-focused fundraiser to grow income from major donors, corporates, trusts and foundations, including pharmaceutical companies. This new role will help build lasting supporter relationships and secure significant gifts that make a meaningful difference for people with Prader-Willi syndrome and their families.

About the role

This is a new role and you will identify, cultivate, solicit and steward prospective and existing supporters, developing tailored communications, proposals and engagement opportunities that connect donors’ interests with PWSA UK’s mission. Working with colleagues, trustees and volunteers, you will manage relationships, support donor meetings and events, and maintain accurate donor records and pipeline information.

• Build and manage a portfolio of prospective and existing major donors.

• Research and identify new supporters and relationship opportunities.

• Develop persuasive proposals, cases for support and donor communications.

• Support cultivation, stewardship, meetings, visits and events.

• Keep accurate records, forecasts and pipeline reports.

About you

You will be an excellent communicator, careful researcher and organised relationship manager, with experience in major giving, corporate fundraising, or trusts and foundations. You will be confident working with donors and senior stakeholders, handle sensitive information with discretion, and share PWSA UK’s commitment to supporting people with Prader-Willi syndrome.

Why join us?

This is an opportunity to shape a new fundraising role within a specialist charity and help grow high-value support for PWSA UK’s work. 

We are seeking an inspiring, dynamic leader to champion outdoor learning, drive national impact and sector growth as our first Chief Officer.

Location: Remote

Applications close: 9 a.m. Tuesday 8th September 2026

 

About AAOLEV

The Association of Advisers for Outdoor Learning and Educational Visits (AAOLEV) is a new charity, formed from the Outdoor Education Advisers’ Panel (OEAP).  It is a respected organisation dedicated to promoting high-quality outdoor learning and ensuring safe, enriching educational visits for children and young people across England and Wales.

Through our network of experienced advisors, AAOLEV plays a pivotal role in supporting schools, local authorities and providers to plan and deliver meaningful learning beyond the classroom, with the potential to impact the education of around 10 million children and young people each year.

About the role

AAOLEV is now seeking to appoint its first-ever Chief Officer, an important milestone that reflects our ambition to strengthen our voice, broaden our influence and build the charity’s capacity for the future. This is a unique opportunity to shape a leadership role from the ground up and help define the next phase of the charity’s development.

Who we are looking for

We are looking for an inspiring and dynamic leader with strategic vision, strong relationship-building skills and a commitment to the value of outdoor learning. You will be a credible advocate, able to engage stakeholders, influence nationally and unite a diverse professional community behind a shared purpose.

Above all, you will bring energy, credibility and a clear sense of purpose, helping to position AAOLEV for long-term impact and success.

This role is fully remote, and we do not have a physical office.

We are committed to an inclusive recruitment process. If you require any reasonable adjustments for the application or interview process, please let us know, and we will be happy to support you.

Peridot Partners and AAOLEV are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.

Please click on the link to be redirected to the Peridot Partners website, where you will find full details of the role and how to apply.

Applications for this role close at 9 a.m. Tuesday 8th September 2026.

ROLE OVERVIEW

This is an administrative and coordination role, helping individuals and families to access appropriate guidance from the Centre’s qualified religious advisors. The postholder will manage appointments, maintain case records, and ensure the smooth operation of our community-facing services.

ESSENTIAL RESPONSIBILITIES

· Conduct initial meetings with individuals and families to evaluate their needs and direct them to the appropriate internal service.

·  Provide information and support.

·  Liaise with religious advisors and consultants to coordinate case referrals.

·  Provide all admin and secretarial work for Manchester Shariah Council.

· Maintain accurate records and manage bookings for all consultants and Manchester Shariah Council members.

·  Plan, manage, organise and oversee all social and Shariah services and activities on a day to day basis.

ESSENTIAL SKILLS

Active listening: This entails listening, paying attention to and recording what clients tell you while demonstrating this through appropriate body language and responses.

Boundary setting: The nature of the work means it is easy to get emotionally involved in certain cases. Setting boundaries ensures that professional lines are not crossed and keeps you focused on the end goal.

Sound judgment and ability to refer cases appropriately.

Communication: The job entails communication with a variety of people in a number of different ways, either by talking to clients face-to-face or over the phone, presenting cases to consultants, or making written referrals. All communication must be clear and articulate in order to be understood.

Ability to work with individuals from a variety of cultural and social background.

Proficiency in using IT systems to manage casework and correspondence.

Excellent organisational and time management skills.

Ability to remain resilient and maintain professional boundaries in sensitive situations.

 

REQUIRED QUALIFICATIONS AND EXPERIENCE

·A Diploma/Degree in Shariah Law.

· Previous working experience in Shariah Law related fields and/or Shariah Courts in Muslim countries.

· Familiarity with UK Law and/or Common Law, safeguarding frameworks and community structures to ensure the procdures are in compliance with UK legal framework.

· Experience working with families, women and children in a culturally sensitive setting.

·Fluent in English (essential).

WORKING HOURS

Monday-Saturday

10am-4pm (36 hours)

World Physiotherapy (formerly known as the World Confederation for Physical Therapy) is the sole international organisation for physiotherapy, representing more than 600,000 physiotherapists worldwide through its 128 national/country member organisations. Founded 1951, World Physiotherapy is a registered charitable incorporated organisation in England and Wales (number: 1207425).  We have been in official relations with the World Health Organization (WHO) since 1956 and we are committed to advancing the science, standards and practice of physiotherapy and promoting the important contribution of the physiotherapy profession globally in improving health and wellbeing through policy advocacy, education and training, leadership development, health systems and capacity strengthening, research, standard-setting, quality assurance and accreditation.

World Physiotherapy is also a member of the World Rehabilitation Alliance (WRA), a WHO global network of stakeholders whose mission is to support the implementation of the Rehabilitation 2030 Initiative through advocacy activities. It focuses on promoting rehabilitation as an essential health service that is integral to Universal Health Coverage and to the realization of Sustainable Development Goal 3 (“Ensure healthy lives and promote well-being for all at all ages”).  Further information about World Physiotherapy can be found on our website.

Consultant opportunity: developing our long-term vision and strategy

Now in its 75th anniversary year, World Physiotherapy is seeking an experienced consultant(s) to co-ordinate the development of its Physio 2040 long-term aspirational vision and a five-year strategic plan (2027-32) that operationalises it.

This is a two-part but interlinked assignment.  Working closely with World Physiotherapy’s member organisations, global leadership, key stakeholders and staff, the successful consultant(s) will deliver an inclusive, evidence-based horizon-scanning and strategy development process, ensuring that our 2040 vision statement and strategic plan are completed ahead of the World Physiotherapy Congress in Guadalajara, Mexico in May 2027.

We are looking for a consultant or team of consultants who can:

• Coordinate and deliver the agreed vision and strategy development process, managing timelines, governance, stakeholder engagement and delivery milestones to ensure that both are completed on time and within budget.
• Facilitate workshops and engagement activities, develop the new strategic framework, support the approval process and help translate our new strategy into organisational priorities and work plans with appropriate reporting, monitoring, evaluation and learning embedded.

Budget

The total budget available for this evaluation is £20k, including all expenses and exclusive of all taxes.  All agreed activities and outputs must be delivered within this budget.

Further details regarding the payment schedule can be found in the World Physiotherapy - Request for Proposals Brief (below).

How to apply

Suitably qualified and experienced consultants interested in submitting a proposal should:

1. Review and consider the World Physiotherapy – Request for Proposals Brief (below).
2. Submit/ upload their proposal, fee/ pricing schedule and any supporting documentation, such as CVs and reference letters in the required format (submission link is included in the brief)
3. The deadline for proposals is on Monday 21 September 2026, 23:59 (UTC)