Client support advisor jobs in Manchester
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice face to face, over the phone and digitally.
Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets and debt.
Our Money Advice and Consumer Energy Debt teams provide support and empower vulnerable clients to manage their income, maximise income and assess their best strategies and options to address debt issues long-term.
There’s no ‘average’ case – advice is tailored, and each client is treated equally. As a supervisor, you will play a key role in ensuring that our regulated money and debt advice services are delivered to high quality standards and KPIs are met through file reviews, training, coaching and supporting advisers with complex queries.
It can sometimes be a challenging role, but you will be fully trained and supported, working as a key part of an approachable and supportive team in a rewarding environment – and working alongside an established team across the organisation.
This is a fantastic opportunity for an accredited debt supervisor, or a development opportunity for a Money and Pension Service (MaPS) accredited debt adviser/caseworker, with personal and professional development opportunities that include the technical supervision pathway.
About you:
- MaPS accredited supervisor OR adviser/caseworker
- Experience in working in the Money Advice/Debt sector
- Experience in managing money advice/debt caseloads
- Excellent interpersonal skills to engage with a diverse range of clients,
- Organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment,
- A genuine passion for continual professional development,
- Be empathetic, compassionate and resilient, understand how to use trauma informed approaches and be adaptable to client needs
- Be resilient and adaptable.
Key Tasks within this role include;
- Provide technical supervision to advisers through; File reviews and Responding to live queries
- Undertake one off advice and casework as required
- Guide and empower advisers – coaching through live queries, complex cases and feedback of file reviews
- Ensure services are provided during advertised opening times and within agreed time commitments
- Work closely with the Training & Development Lead to ensure all adviser training plans are progressing and create/deliver technical debt training sessions
- Monitor targets and performance, analysing areas for improvement and working closely with supervisors and advice delivery managers to resolve
- Work collaboratively across the organisation to ensure client linked issues are dealt with appropriately and up to date information on service delivery is disseminated to advisers
- Maintain own clear case records for the purpose of continuity of casework, information retrieval, and statistical monitoring and report preparation (using national case management system, Casebook)
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year.
About you
Are you a confident digital leader with a passion for driving impact through digital channels? Do you have a knack for asking good questions that help people get to the heart of what they’re trying to achieve? Do you want to use your skills to make a real difference to the myeloma community?
We’re looking for a Digital Reach and Marketing manager to help us achieve our ambitious reach, acquisition and income growth targets.
About the role
This is a new role and exciting opportunity to help shape our digital channels and communities.
You’ll work closely with the Head of Digital, digital marketing team and key stakeholders across the organisation to bring our strategic brand to life and help us achieve our aim of getting Myeloma UK in front of anyone impacted by myeloma.
You’ll lead our digital team to increase our reach and engagement and build trust and loyalty with our online communities.
You’ll also act as a trusted planning partner to teams across the organisation to help them develop marketing plans that best help them achieve their goals and translate their work into effective digital content.
While the digital team works hybrid in Edinburgh, we will consider remote working (with some visits to Edinburgh) for the right person.
About us
Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close at midnight on 22 February 2026. Interviews will be held 26 and 27 February.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have been retained by our client, Sale Sharks Foundation, for the recruitment of a new Part-Time, Head of Finance. Sale Sharks Foundation use the power of sport to change lives throughout the North West. They work with over 21,000 people annually in three areas: Community Inclusion, Education & Rugby Development.
As Part-Time Head of Finance, you will be a trusted strategic advisor to the CEO, Senior Leadership Team and Trustees, central to ensuring the charity’s financial sustainability, resilience and growth and helping the organisation maximise its impact through clear insight, strong governance and smart financial planning. We are looking for a qualified finance professional to join the senior leadership team and play a pivotal role in shaping the future of the charity.
The Role:
- Acting as a key financial advisor to the CEO, SLT and Trustees
- Leading budgeting, forecasting and quarterly re-forecasting processes
- Preparing and presenting monthly management accounts with clear insight and commentary
- Monitoring cashflow and reserves, advising on risk, investment and long-term sustainability
- Overseeing bookkeeping, reconciliations and debtor management
- Preparing quarterly VAT returns and monthly Gift Aid claims
- Managing restricted, unrestricted and designated funds in line with charity accounting standards
- Ensuring timely month-end close and reporting
- Supporting grant reporting and funder compliance
- Managing invoicing, supplier payments and relationships
- Owning and optimising QuickBooks, with a focus on automation and efficiency
- Ensuring compliance with Charity Commission and Companies House requirements
- Leading audit preparation and working closely with external auditors
- Preparing statutory accounts and corporation tax returns
- Maintaining and improving financial controls, policies and procedures
- Keeping abreast of regulatory changes e.g new SORP framework and advising accordingly
The Person
- Qualified ACA/CIMA/ACCA finance professional
- Proven ability to influence at board level
- Strong technical skills in budgeting, forecasting and financial reporting
- Excellent verbal and written communication skills
- Strategic thinker with a hands on approach
- Passionate about community impact aligned with Sale Sharks Foundation values
- Good analytical & problem solving skills
- Experience working in a charity advantageous
Joining Sale Sharks Foundation offers the opportunity to be part of a passionate team committed to making a difference in the community. This is a hybrid, part-time role (2–3 days per week), offering genuine flexibility and a strong focus on work–life balance. The salary is pro-rated from a full-time equivalent of £50,000–£55,000:
• 2 days (15 hours): £20,000–£22,000
• 3 days (22.5 hours): £30,000–£33,000
A comprehensive benefits package is also on offer, supporting both your professional development and personal wellbeing.
Working for a community-focused charity provides a meaningful career move, where your expertise will directly contribute to impactful work. Please note, all third-party CVs will be forwarded to Bayman Atkinson Smythe Ltd as the exclusively retained consultants for SSF for this role.
The client requests no contact from agencies or media sales.
Protect the technical foundation that enables vital support, research, and hope for people affected by dementia. What if your cybersecurity expertise could safeguard the services, research, and sensitive information that supports 900,000 people living with dementia across the UK?
Why this role is important:
As Head of Cybersecurity, you'll be the guardian of Alzheimer's Society's technology ecosystem. In a role where trust is everything, you'll develop and lead our cybersecurity strategy, ensuring that the systems powering our support services, research programmes, and advocacy work remain secure, resilient, and compliant.
Every day, vulnerable people trust us with their most personal information. Families reach out for support during their darkest moments. Researchers depend on secure infrastructure to advance vital dementia science. Your work will protect these relationships and enable our mission to continue without compromise.
You'll be part of our Technology directorate, reporting to the Associate Director of IT and joining our Technology Leadership team. Working collaboratively across the organisation, you'll translate complex security challenges into clear strategies that enable colleagues to work safely and confidently, knowing that the systems and data they rely on are protected by best-in-class security practices.
This is also a leadership role where you'll build and develop a high-performing cybersecurity team, creating a culture of continuous improvement, innovation, and shared accountability. Together, you'll role-model best practice, stay ahead of emerging threats, and embed security awareness throughout the Society.
About you:
You're an experienced cybersecurity leader who understands that excellent security combines technical rigour with strategic thinking and clear communication. You're comfortable working across organisational boundaries, translating technical complexity into business context, and building trust with stakeholders at every level.
You'll have:
- Significant experience in information security management, risk assessment, and incident response.
- Proven experience ensuring regulatory compliance, particularly with GDPR, NHS Toolkit, and PCI-DSS, as well as alignment with recognised cybersecurity frameworks such as NIST and information security standards like ISO27001.
- Proven track record in cloud security, network security, and security architecture design.
- Knowledge of penetration testing, vulnerability assessment, and security technologies.
- Experience building and leading high-performing security teams, guiding them through change with compassion.
- Excellent communication abilities, translating technical detail into clear business insights for stakeholders at every level.
What you'll focus on:
- Developing and executing a comprehensive cybersecurity strategy aligned with our mission and risk appetite, serving as a trusted advisor to senior leadership across the Society.
- Leading and developing a talented team of cybersecurity professionals, fostering a culture of continuous improvement and innovation.
- Conducting thorough risk assessments, implementing effective controls, and ensuring full compliance with GDPR, NHS requirements, and relevant security standards.
- Overseeing security technologies and collaborating with Technology teams to integrate security throughout our infrastructure, including regular security testing across all IT services.
- Developing and maintaining comprehensive incident response and disaster recovery plans, monitoring systems for breaches and investigating suspicious activities.
- Building cybersecurity awareness programmes across the Society, fostering a security-conscious culture where everyone understands their role in protection.
Are you ready to...
Lead cybersecurity for one of the UK's largest charities, ensuring the systems and data that support people affected by dementia remain secure and trusted?
Build a team that's valued not just for their technical expertise, but for their ability to enable the Society's mission through strategic security leadership?
Important Dates
- Deadline for applications: Sunday 15th February 2026
- Interviews: Candidates will take part in a four-stage interview process across the end of February and early March 2026 where they'll get to meet a variety of colleagues and stakeholders.
There will be a scenario-based exercise as part of the interview process.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Alzheimer’s Society is the UK’s leading dementia charity.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What if your expertise in cash management, forecasting, and banking relationships could be the driving force behind one of the UK's largest charities maintaining the financial stability needed to end the devastation caused by dementia? As Treasury Manager at Alzheimer's Society, you'll ensure we can confidently meet our commitments to people affected by dementia by managing our cash flow, income streams, and reserves effectively.
About the opportunity
As Treasury Manager within our Finance & Assurance directorate, you'll own our Treasury and Accounts Receivable functions, playing a vital role in our financial sustainability. You'll monitor our cash position, forecast cash flow across diverse income streams from online fundraising platforms to direct donations and community collections, and manage banking relationships to ensure we optimise our working capital and invest our reserves wisely.
This isn't a back-office role. You'll be a highly visible partner to budget holders and business partners across the organisation, providing the treasury insights that enable confident financial planning and investment. You'll ensure we have the liquidity needed to support our work as income flows in from our incredible fundraisers, navigating the complexities of restricted and unrestricted funds to safeguard every pound raised and maximise our impact.
Using data and metrics as your tools, you'll drive performance improvements while supporting the development of our Accounts Assistants team. Your ability to balance rigorous treasury controls with collaborative partnership will be essential to success in this role.
This role will focus approximately 80% on Treasury and 20% on Accounts Receivable.
About you:
You're an experienced treasury professional who enjoys using forecasting and data to provide strategic financial insights. You excel at optimising cash positions and working capital, and you can translate complex treasury information into clear, practical guidance for budget holders and business partners. You bring fresh thinking to treasury challenges and understand that strong cash management enables organisations to achieve their goals.
You'll have:
- Proven treasury or cash management experience in a medium to large organisation, including cash flow forecasting, cash positioning, and banking relationship management.
- Effective forecasting and analytical skills with the ability to model scenarios and provide strategic cash insights to support decision-making.
- Experience managing banking relationships, optimising cash deployment, and working with multiple bank accounts and treasury systems.
- Track record in managing end-to-end accounts receivable processes, including invoice generation, reconciliation, and collections.
- Ability to develop and motivate teams using a high challenge, high support approach, particularly those undertaking professional development.
- Good communication and influencing skills, with proven ability to build effective relationships with stakeholders and colleagues across departments.
- Proficiency in MS Office, particularly Excel, with strong ability to analyse, interpret and present financial data effectively.
- Understanding of financial accounting systems and how they integrate with treasury operations; charity sector experience is beneficial but not essential.
What you'll focus on:
- Managing treasury operations including monitoring daily cash position, forecasting cash flow, and optimising cash deployment across the organisation.
- Owning banking relationships, negotiating terms with financial institutions, and ensuring efficient payment and receipting processes.
- Producing cash flow forecasts and treasury reports that inform executive decision-making and enable strategic investment planning.
- Managing end-to-end accounts receivable processes from invoice generation and account reconciliation to debt recovery and customer service.
- Driving performance through data by owning and reporting on key treasury and AR metrics, using insights to deliver continuous improvement.
- Leading and developing the Accounts Assistants team, creating a culture of high challenge, high support, and professional growth.
- Strengthening controls by proactively identifying treasury risks, process inefficiencies, and implementing effective solutions.
- Working collaboratively across directorates to improve financial practice and ensure robust, efficient operations.
Are you ready to bring strategic treasury expertise to a mission-driven organisation? Can you combine technical cash management precision with collaborative energy to ensure our financial operations enable us to focus on ending the devastation of dementia?
Rolling applications
We are accepting applications on a rolling basis for this role. There is no fixed deadline. We will continue to review applications until the role is filled. We encourage you to apply as soon as possible, as we may close the vacancy once we've made a successful appointment.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Alzheimer’s Society is the UK’s leading dementia charity.



The client requests no contact from agencies or media sales.
Department: Training & Development
Salary: £32,580
Hours: 35
Contract Type: Permanent
About the Role
TRAINING OFFICER
We provide training and consultancy to organisations that work directly with care-experienced young people, in order to upskill and develop professionals who are committed to improving outcomes for children in care and care leavers.
We are looking for an enthusiastic and experienced Training Officer to plan, design and deliver training content that makes a real impact. We are seeking an excellent facilitator to deliver this important provision, who is creative, professionally curious and has strong organisational and self-administration skills.
The Training Officer will be involved in delivering our standard courses, alongside developing new and innovative pieces of work, including digital, online and in-person training packages. They will also support the delivery, assessment and ongoing development of an accredited learning programme for Personal Advisers in Leaving Care Service Teams.
Location
Our team currently work remotely from home, with the required attendance of in-person meetings (generally expected once or twice per month). In-person meetings usually take place in our office space in Old Street, London and Become covers the cost of travel within Great Britain for essential in-person meetings.
The role of Training Officer also requires regular delivery of training sessions at client venues across England (travel expenses covered).
The Old Street office space is available for team members to work from if preferred. For non-London based team members hot-desking options near you can be requested if required.
Equity, Diversity and Inclusion
As an organisation serving children in care and young care leavers, we are keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and will not be connected with your application.
How to apply
To apply please complete our application form on our recruitment platform by the application close date and time.
In the application stage of our recruitment, we ask candidates to upload an up-to-date CV and complete the application form on our recruitment platform. The application form asks for candidates to answer competency-based questions.
Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process.
To apply for this role, you will need to:
- Provide us with a copy of your CV
- Answer the competency questions in no more than 400 words per question,providing relevant examples to demonstrate how you meet the skills and experience required
- Complete the Equity and Diversity Monitoring Form (this is not compulsory,but the information is very useful to us)
If you have any reasonable adjustments to request for this recruitment process (at any stage) please advise us on your application form.
Interview Details
Interviews will have two parts:
- A session with young people;
- A panel interview with Become staff.
- Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person in London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.
Interviews will take place:
Young people’s panel: 3rd March 2026
Staff panel: 5th March 2026
Become embodies and promotes fairness in our recruitment process. As part of this short-listed candidates invited to interview will be sent the interview questions in advance.
Please Note
All applicants must have a Right to Work in the UK. Although the role is hybrid, we are unable to offer work visas or sponsorship for any candidates.
We’re proud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll
Benefits: Real London Living Wage Employer; Generous Annual Leave Scheme; Flexible working; Pension Scheme; Life Insurance Scheme; Health Cash Plan; Access to a Rewards and Benefit Platform; Signatory of Halo Code; Disability Confident Employer; Employee Assistance Programme available 24/7; Fostering Friendly Employer; Support for Team Members with lived experience; Access to Virtual GP
REF-226 360
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What if your ability to transform tax processes could unlock thousands of pounds in savings while building best-in-class compliance systems for one of the UK's biggest charities?
As a Financial Accountant within our Finance & Assurance directorate, you'll be part of a team that's transforming how we deliver financial partnership across the organisation. We're on an ambitious journey to become the Society's single point of financial truth. We aim to be trusted partners and credible experts who enable the organisation to make faster, better-informed decisions.
This is a highly technical, hands-on role where you'll own and improve our tax function. You'll be responsible for the essential technical delivery, preparing VAT returns, managing partial exemption calculations, overseeing Corporation Tax and Gift Aid. Ensuring we meet every regulatory requirement. But what sets this role apart is the opportunity to transform how we deliver this work. You'll drive continuous improvement across all tax processes, identifying inefficiencies, implementing automation, redesigning workflows, and developing robust controls that optimise our position while maintaining compliance. This is your opportunity to leave your mark on a critical area of the finance function.
Your process improvement mindset and ability to explain complex matters clearly, will help colleagues make tax-efficient decisions.
About you:
You're a qualified accountant with strong process improvement experience who thrives on identifying inefficiencies and implementing better ways of working. You're excited by the prospect of shaping an entire area within a finance function.
You're a problem-solver who constantly asks, "how can we do this better?" You have a genuine curiosity about how things work and a drive to continuously improve. Existing knowledge of VAT compliance, particularly partial exemption, would be beneficial, as would broader familiarity with Corporation Tax, Gift Aid, and other statutory obligations. However, what matters most is your appetite to learn and your determination to find better ways forward.
You'll have:
- Proven experience driving process improvements in a finance environment, demonstrating where you've identified inefficiencies, redesigned workflows, or delivered measurable improvements.
- A CCAB qualification achieved through education, or demonstrable equivalent knowledge and experience that evidences your understanding of the role's requirements.
- Some experience with VAT, Corporation Tax, Gift Aid, or other UK tax regulations. You don't need to be a tax specialist, but you should have exposure to tax compliance and a genuine interest in developing deep expertise in this area.
- The ability to quickly build technical knowledge and confidence in complex tax scenarios, with a problem-solving approach to navigating regulations.
- Experience working with HMRC or other regulatory bodies, demonstrating credibility and professionalism in external relationships.
- Demonstrated experience as a Financial Accountant in a large or complex organisation.
- The ability to work effectively across departments and at all levels, translating complex financial or technical matters into practical guidance.
- Experience with cloud-based ERP systems (we use Unit4) and a mindset of continuous improvement.
What you'll focus on:
- Driving continuous improvement across the tax function.
- Developing robust tax processes and controls that optimise our position while ensuring compliance.
- Overseeing VAT compliance – preparing and reviewing accurate VAT returns, managing partial exemption calculations, and optimising our VAT position.
- Overseeing Corporation Tax and Gift Aid compliance as well as other statutory tax obligations.
- Building and maintaining strong relationships with HMRC, managing enquiries or audits with professionalism.
- Providing clear tax guidance across the Society, empowering colleagues to make tax-efficient decisions.
- Working seamlessly with colleagues across the Finance team to provide integrated financial partnership, while role-modelling our values.
Can you see yourself as the person who transforms our tax function, not just maintains it? Are you ready to shape an entire area within our finance function and make your mark?
Rolling applications
We are accepting applications on a rolling basis for this role. There is no fixed deadline. We will continue to review applications until the role is filled. We encourage you to apply as soon as possible, as we may close the vacancy once we've made a successful appointment.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Alzheimer’s Society is the UK’s leading dementia charity.



The client requests no contact from agencies or media sales.