Client Support Coordinator Jobs in Home Based
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
MAIN PURPOSE OF JOB:
To assist with handling all incoming requests for help, both by telephone and email, to listen to and record the needs of older and/or terminally ill people and their pets.
To identify individuals outside our charitable remit and refer them to other organisations that can offer assistance and always seek advice in the case of doubt.
To raise a computerised record or case to log the call.
To help support the department with any administration process including inputting information on to our database.
This post will require a good overall understanding of the needs of older people and their pets.
MAIN DUTIES AND RESPONSIBILITIES:
i. To listen to the needs of each Owner and accurately record information for each Owner and their pet by completion of a computerised case.
ii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each Owner case at the end of each conversation and appropriately refer to Management about urgent cases.
iii. To help maintain up-to-date records and mailing lists for Owners, Owners’ contacts and volunteers throughout the course of your work.
iv. To have a good working knowledge of other roles and tasks within the team and provide ad hoc support as required including inputting information.
Case types include; Dog Walking, home checks, Short term fostering, long term fostering, pet care, talks and pet profiling
v. To liaise with all other members of The Trust to help maintain a quality service.
vi. To contribute and liaise with the team by helping to update volunteer and owner cases in the course of your communications.
vii. To help maintain filing and filing systems related to your work.
viii. To liaise with all other staff of The Trust in a flexible manner.
ix. To liaise with all Owners and members of the general public in a polite and helpful way.
x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, Owners and volunteers alike).
xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
This vacancy is based in our Head Office in Hayle, Cornwall and we will be looking to fill the position as soon as possible.
“Peace of mind and practical help for older people – love, care and safety for pets”
The client requests no contact from agencies or media sales.
Sightsavers is looking for a Production Editor to provide editorial support and guidance for Sightsavers projects briefed in from around the organisation, including copy editing, commissioning and writing.
Location: UK remote - hybrid working, predominantly home-based with multiple office-based days each month in Haywards Heath, West Sussex.
Contract: Permanent.
Hours: This is a full-time role with some flexibility around hours worked.
About the role
As production editor, you’ll write, edit and proofread content for Sightsavers’ printed brochures, documents and reports, as well as oversee editorial content for other projects produced by the web, design and branding team, including animations, videos and training materials. You’ll be tasked with editing copy from a range of sources to ensure it adheres to Sightsavers’ style guide, brand voice and accessibility guidelines.
For this varied role, we’re looking for someone who has the confidence to turn complex source material into engaging, compelling content. You’ll need a keen eye for detail, an excellent grasp of the English language and first-rate editing skills: the role would suit candidates with experience of sub-editing and proofreading, preferably in a high-quality print publishing environment.
Job requirements:
• Proficiency in InDesign and Microsoft Office
• An understanding of and commitment to equal opportunities for people with disabilities
• The ability to work confidently with internal clients and stakeholders and eagerness to work as part of a close-knit team
• French language writing and editing skills would be beneficial
• Lived or cultural experience and fluency in the languages of any of the countries where we work would be very welcome
• Experience using Photoshop and Illustrator would also be an advantage
Please see the job description for further details and requirements.
If you’re interested in working as part of a multidisciplined, inclusive and creative team, we’d love to hear from you.
Benefits
Sightsavers offers some fantastic benefits includes generous annual leave, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
Next steps
To apply for this role, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) on an at least monthly basis (second Tuesday of each month)
We anticipate that remote interviews will take place w/c 10 June 2024 and there will be a role-typical task as part of the evaluation process.
Resources Coordinator
Location: Hybrid United Kingdom (multiple locations)
Edinburgh, Salford, Cardiff, Belfast, London
Contract: Full time, 5 days a week. Permanent
Salary: £28,000 - £35,500 per annum plus benefits
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision: Film enriches the life of every child and young person.
Our mission: To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working and offer staff a health plan.
Role Summary
The Resources Coordinator role sits within the learning content creation team, which is responsible for the devising, commissioning and delivering of high quality, film-focused learning opportunities. These include the production of resources and online courses for teachers and their learners which are made available on our website, Into Film+ (our video-on-demand platform) and on our learning platform.
Main Responsibilities
- To produce high quality, exciting and engaging resources for educators and young people, including commercial resources for film industry clients.
- To contribute to the planning and evaluation of resources within our three key areas of work: Teaching with Film, Careers and Progression, and Filmmaking
- To project manage the resource process from initiation to publication or delivery.
- To assist the corporate partnerships team by contributing to pitches for educational resources with partners to support new film releases.
- To contribute to the development of courses aimed at educators via our online learning platform.
- To evaluate resources, training, online materials and related areas of organisational interest through surveys, focus groups and other methods, to identify and implement changes and programme developments that meet Into Film’s and our audiences’ needs and priorities.
- To develop, with the rest of the team, reliable quality assurance processes and documentation for our resources, training and online programmes.
- To carry out external and internal training to a range of staff and stakeholders, including supporting internal staff with advice and information.
- To assist the resources and training leads in collaborating with external organisations and individuals to create resources and training materials.
- To develop and maintain good working relationships across the organisation and provide training, educational insight and administrative support.
- To attend meetings across Into Film and with external partners to provide resource and training guidance covering all areas of our work.
- To complete administrative tasks including supporting educators, uploading resources to our website and assisting with reporting on resources to stakeholders.
- Copywriting, consultancy and research for Into Film News and Views and other marketing content.
- To develop and contribute to the planning and filming of video content for resources or courses.
- To support staff across the four UK nations with resource production.
General Responsibilities
- Commitment to quality internally and in all dealings with the public, members, teachers, children and young people, partners, funders, supporters etc.
- Contribute to long term planning to ensure growth in line with demand and resources.
- Contribute to the regular monitoring and evaluation of Into Film’s work.
- Commitment to equality of opportunity in line with Into Film’s Equal Opportunities Policy.
- Any other reasonable duties assigned by Into Film.
Person Specification
Minimum Requirements
- A minimum of two years’ experience of teaching in the UK.
- Experience of creating resources which include moving image/film.
- Knowledge of the educational landscape across all four UK nations.
- Demonstrable creativity and commitment to making resources and training interesting and exciting for teachers/educators and students/young people.
- Excellent communication skills and attention to detail, with the ability to write accurately and correctly, and the ability to persuade and influence others and feedback ideas in a professional manner.
- Experience of chairing and guiding meetings.
- Experience of managing a range of projects, from initiation to completion, working with a range of stakeholders.
- Demonstrable understanding of monitoring and evaluation.
- Commitment to film as a powerful tool for education, both as a cultural art form and to engage young people and raise attainment.
- Current knowledge of the Microsoft Office suite, in particular Excel, PowerPoint and Word.
Desirable
- Experience in creating resources or opportunities which support young people’s careers education.
- Experience of filmmaking with young people.
- Experience of training teachers or other professionals.
- A love and knowledge of film.
Closing: 9:00am, 20th May 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
No agencies please.
About Reall
Reall is an innovator and investor in climate-smart affordable housing for people living on low incomes in urban Africa and Asia.
Reall’s purpose is to improve the lives of 100M people in urban Africa and Asia by 2030 through affordable housing. We’re doing this because homes aren’t just a fundamental human right; they unleash unimaginable human potential to shape a future of gender parity, climate resilience, clean air, renewable energy, and socio-economic justice.
Working within the Programme and Business Development Department, you will support the embedding of monitoring, research and evidence activities across Reall’s existing programmes and future work.
The Role
We are seeking a dynamic, driven individual to support Reall’s Data and Evidence programme. You will work with the Programme Lead to:
- further develop Reall’s monitoring, evaluation and learning systems and processes, capturing and analysing data from across Reall’s programmes and activities
- build on Reall’s body of evidence on the affordable housing sector, supporting the identification of research, data and evidence gaps and implementing individual research and evidence projects
- share knowledge through developing blog posts, case studies and in-depth external reports, and supporting the continuous improvement of Reall’s Data Dashboard
- work with external organisations to explore opportunities, share learning and strengthen Reall’s visibility and reputation
You will have the following skills, knowledge, and experience:
- Strong written and oral communication skills
- Experience in project monitoring and evaluation and/or research
- Excellent numeracy skills
- Critical information gathering, knowledge management and research skills.
- Strong verbal and written communication skills suitable for a wide range of audiences including ability to develop relationships with clients and partners.
Full details are in the job description and person specification, which are available by clicking through to apply for this role. Please note that you must have the right to live and work in the UK to be eligible to apply for this role.
Why work at Reall?
With a modest UK-based team, Reall is an organisation driven by efficiency, with comparatively huge ambitions and a track record of significant success.
Our internal operations are underpinned by a culture of psychological safety, promoting trust, curiosity, and confidence. This means that staff feel secure to speak their minds, tackle challenges creatively, and can never be described as risk averse.
A committed investor in its staff, Reall promotes an environment of conscious diversity in all its forms. You’ll be joining a high-performing, cohesive team with its sights firmly on global impact.
Reall is committed to equality and diversity and is proud to be an equal opportunities employer. We positively encourage applications from those who are suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion, or belief, as Reall believes a diverse and inclusive workforce is important for our organisation and will lead to greater results and enhance our way of working.
Salary – £28,000 - £36,000 per annum dependent on experience
Working hours – Normal office hours are 9am to 5pm Monday to Friday. We are open to flexible working patterns subject to the objectives and outcomes of the role being met. We are currently working hybrid with blended office and homeworking with the ability to work up to three days from home.
Annual Leave – 25 days plus 1 additional day for every year of service, plus an additional day off on your birthday
Benefits – Access to RewardHub, which provides high street discounts and a cashback reward scheme in popular online and retail outlets
We offer a competitive compensation and benefits package including enhanced statutory provisions, option to access an enhanced pension scheme, RewardHub, cycle to work scheme, death in service coverage, on-site health and well-being support including access to an Employee Assistance Programme which provides confidential support to colleagues. Along with to access to funded training and further career development.
The client requests no contact from agencies or media sales.
About the role
Play your part in improving leadership in the health sector
This is an exciting time to join our Leadership and Organisational Development team. Our work enjoys an outstanding reputation in the NHS and beyond and you’ll play an important role in supporting this, working across a range of clients and projects.
As a Programme Co-ordinator, you will be responsible for managing the logistics of a range of different courses and programmes. You will work closely with the Programme Directors, who design and deliver the course and programme content.
Your role will include communicating with programme participants and clients, creating programme materials, managing budgets, booking venues, travel and accommodation, and event management.
You will be skilled at working across a suite of programmes and balancing multiple deadlines. You’ll enjoy taking personal responsibility for your own portfolio and also working with the team of Programme Coordinators to support each other’s work and drive continuous improvement.
Our business model includes online working alongside in person therefore you will be expected to provide online technical support and be proficient in Microsoft Teams, Zoom and other online platforms to support the delivery of client work.
To join us, you need to be exceptionally organised and methodical as well as an excellent team player with a collaborative approach. Excellent written and verbal communication skills are a must, alongside first-rate numeracy skills to be able to monitor programme budgets. We’re looking for someone who is confident with using Microsoft Office, Microsoft Teams, Zoom and other online packages and databases too. With experience of working in busy environments, you’ll combine these talents with a keen eye for detail, a flexible approach and great client relationship skills.
The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.
What you'll get in return
The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please read our supplementary guidance documents below, then download and fill in our application form. If completing the application form presents any challenges, contact us by email so we can discussion options.
Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK.
CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.
Interviews will be held virtually on Thursday 6 June 2024 (role available to commence as soon as possible).
The client requests no contact from agencies or media sales.
Coproduction & Activities Coordinator
Full time (35 hours per week) – Permanent - £42,588 pa
As lead for coproduction across our Care & Supported Housing Department, the post holder will have a firm understanding of the breadth of strengths and skills of the people using our services, while also having an awareness of the operational requirements of the department. Maximising opportunities to work together, improving communication and fully embracing the experiences of all the people we support so that we continue to improve services, enhance support and offer solutions and services that are truly coproduced.
The role, will lead Hightown's coproduction group 'VoiceBox', overseeing all coproduction activities, seeking new coproduction opportunities, recording successes, outcomes and monitoring activities all in accordance with Hightown's coproduction strategy. Performance will be reported to Hightown's Board.
Additionally the post holder will also encourage, promote, and celebrate the wide range of activities carried out by our diverse services. This role will look to identify, highlight and promote the activities already being undertaken as well as seek new opportunities, funding, access and awareness of an increased range of activities for all the people we support to further enhance their lives and better their outcomes. They will encourage services to broaden their range of activities and oversee the introduction of an activities database.
We're looking for someone
- With experience of promoting and implementing coproduction and coproduced activities with proven success of building relationships and effective partnerships
- With experience of working with vulnerable young people and/or adults from diverse backgrounds and/or complex needs using a variety of methods to engage groups in different ways.With the skills to coordinate Expert by Experience activities including delegating responsibilities.Who is strategic and creative; they will also be pragmatic and able to put vision into clear practice through competent project management approaches.
- With the ability to support people who use our services to promote their views and opinions, respecting and appreciating their lived experiences.
- With practical experience of planning appropriate, stimulating activities and opportunities for people with a range of abilities enhancing skills and experiences while positively managing risk
- Who has a good understanding of confidentiality, data protection and professional boundaries
- Who has a thorough understanding of and a commitment to equality, diversity, and inclusion as well as anti-discriminatory practice.
- We welcome applications from people with relevant lived experience
- Is flexible as occasional evenings or weekend working may be required
Benefits:
We offer a range of benefits which include:
- Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
- £42,588 pa for a 35 hour a week contract (occasional evenings or weekend working may be required)
- Regular support from your line manager and colleagues
- Annual bonus based on satisfactory performance (Dependant on start date and contract length)
- Monthly attendance bonus on top of your basic salary
- Annual salary and cost of living review
- Commitment to health and wellbeing with the Five Ways to Wellbeing
- Ongoing professional development and support to deliver outstanding services
- Workplace pension scheme and life assurance of three times your annual salary
- Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
- Friendly and supportive team environment
- Employee assistance helpline
- Mileage paid for car usage
- Well-equipped on-site gym
Closing Date: end of Monday 26th May 2024
Interview Date: Thursday 6th June 2024
We are an Equal Opportunities & Disability Confident Employer.
To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Sanctuary Coordinator and Caseworker
Salary: £26,000 - £30,000
Location: Hammersmith (with travel to other London Services)
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Sanctuary Schemes are multi-agency victim-centred initiatives that aim to enable households at risk of violence to remain safely in their own homes by installing a 'Sanctuary' in the home and through the provision of support to the household. As a Sanctuary Scheme Specialist, you will support the sanctuary service by carrying out comprehensive assessments of service users and their homes and helping providers to ensure safety improvements are made. Joining our fast-paced team and focusing on short-term activities, you will manage a caseload of survivors, ensuring they have access and encouraging their engagement. You will conduct comprehensive assessments of needs and risk for women experiencing domestic violence, carry out risk management, safety planning and support; and you will identify and refer to services appropriate to their needs.
This is an amazing opportunity for a professional with experience of supporting women at risk of, or who have experienced, domestic violence to take on a challenging, but highly rewarding role where you’ll be able to make a difference to women’s lives on a daily basis. Once you join our team, you’ll discover a collaborative, supportive environment where staff empower each other to perform at their best and deliver the highest quality services to those who need our help. You will have the chance to help women and girls overcome the challenges that they face and lead safe, non-violent, equal lives.
About You:
To be successful you will bring the below experience and skills:
You will be experienced in initiating and managing support activities. You will have the ability to maintain project logs and collating log data. Proven experience in referring safeguarding cases to Social Care and MARAC and the ability to proactively assess the needs and safety of children involved and women at risk and have experience in advising women of their rights and options for seeking help and support from other agencies.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Tuesday 28 May 2024 @23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Introduction to the role
We have an exciting opportunity for a versatile professional to join our team as a
Venue & Tech Coordinator. You will be instrumental in providing venue management, tech and AV support for a variety of events, ranging from webinars to live streamed in-person concerts, talks and conferences. This aspect of the role will necessitate availability outside of standard business hours, ensuring our events run smoothly and effectively. Your skills will extend to operating sound desks, lighting setups, and demonstrating a proactive approach to problem-solving in a live event context.
Interpersonal skills and problem-solving skills will be paramount, as you will be collaborating closely with different segments of the team, ensuring seamless communication and coordination.
Your role will also involve contributing to supporting the venue team, requiring a versatile approach and a readiness to adapt to various operational needs, and be the 'go-to' person for venue-related issues. This is an opportunity for someone who not only excels in the technical domain but also thrives in a collaborative environment and is eager to make a meaningful impact on our events and venue operations. If you have the experience and knowledge to bring to this dynamic role, we want to hear from you!
•Salary and working hours: Part-time approx 17.5 hours per week (negotiable) including out of hours event support, £30,000 pro rata.
• Location: On site, St Ethelburga's Centre, City of London
•Please note: Unfortunately we cannot sponsor visas for this role
NOTE: This role has the potential to be combined into one full-time position with the IT Systems Coordinator role, suitable for candidates with IT expertise. For more information, please visit our website stethelburgas-dot-org
Responsibilities
As the Venue and Tech Coordinator, you will be responsible for:
• Tech support for events: Providing technical support for webinars and in-person events, including sound and lighting setup and safe storage, and ensuring a seamless experience for participants. This will involve working outside of regular business hours on occasion.
• Contributing to venue management: A key member of the venue hire business, including client tech support, trouble-shooting, setup, clear-up and ongoing care of the venue, and viewings.
• Administrative support as needed by the charity: this aspect of the role may develop over time, responding to the needs of the charity and the interests and talents of the successful applicant.
Is this you?
Required
• You have audio technology experience and understanding (mixing desks, connector types and uses, signal flow and gain staging etc)
• You are a strong logical thinker and love solving complex problems
• You enjoy team collaboration and demonstrate strong interpersonal skills to coordinate and deliver technical aspects of events
About Us
“Bridging divides, loving Earth”
St Ethelburga’s work sits at the intersection of climate and peace. We believe there can be no peace on Earth unless we also realise peace with Earth.
St Ethelburga’s is a ‘maker of peacemakers.’ We offer events, training, leadership programmes and multimedia content which equip and inspire people to become peacemakers in their own contexts. Our project areas include community reconciliation, refugee inclusion, radical resilience, viewpoint diversity, and spiritual ecology.
We offer the opportunity to work with a kind team in a beautiful and dynamic environment. If you are a tech-savvy professional with programming experience, a passion for IT management and a desire to contribute to a meaningful cause, we would love to hear from you!
To apply:
Please address your application to the Co-Director, Tarot Couzyn, with a CV and a covering letter saying why you would like the job, and how your experience is relevant to this role.
Please note only applications with a covering letter will be considered.
Closing date: Fri 26th May 2024
The client requests no contact from agencies or media sales.
The Helen Bamber Foundation (HBF) is a specialist UK charity which provides expert care and support for refugees and people seeking asylum who have experienced extreme human cruelty such as torture or human trafficking. We work with hundreds of clients every year from all over the world. HBF delivers a specialist Model of Integrated Care that addresses the complex needs and vulnerabilities of survivors. Through the Model of Integrated Care, the HBF offers survivors access to an individually tailored programme of specialist psychological care and medical advisory services, legal protection including providing expert medico-legal documentation, welfare and housing support, and creative and skills activities within an integration programme. Where someone is a survivor of human trafficking they benefit from HBF’s counter-trafficking programme of support. The Foundation’s expertise is renowned in the field.
The Role
This is an exciting opportunity to join the Client Services Team which operates within HBF’s vibrant, multi-disciplinary team. The duties of Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to oversee the booking of appointments between clients and staff/volunteers across the organisation; liaising with third parties and clinicians in relation to Initial Assessments; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation. You will be at the heart of an exciting team of experts, working as the face of HBF and the first point of contact for both external and internal queries. You will be a self-motivating team player, organised, efficient and have a compassionate mind-set.
The role will work closely with the other person in post as Client Services Administrator and jointly manage the workload. The role also includes assistance and general facilities support to the Senior Operations and HR Coordinator.
EQUAL OPPORTUNITIES
HBF is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from Minority Ethnicities.
As is the nature of this sector, the role will be exposed to traumatic and distressing material and, whilst they will be supported by their line manager and surrounding team, they should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to other members of the team.
Please note that the successful candidate will be offered the job subject to suitable references and an enhanced DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.
Please submit an up-to-date CV and cover letter by 5 pm on Tuesday 21 May 2024, interviews will be scheduled for the commencing week. Your application should outline your relevant skills and experience, as well as how your previous experience matches the listed responsibilities and person specifications.
Please state in your covering letter when you would be available to start the role. In setting the salary regard has been had to the NCJ payscales.
Interviews will be scheduled as soon as possible following closure of the role at our offices in central London. For any queries, please contact Laila Amarneh.
We regret that we can only respond to applicants who make it to the interview stage. No agencies.
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Join our team as a Mental Health Homeless Prevention Worker, playing a pivotal role in supporting individuals within the Leeds & York Partnership Foundation Trust (LYPFT) – CMHT community. You’ll work collaboratively within an inclusive recovery-focused approach, you will work closely with Accommodation Gateway, Care Coordinators, and other housing support services to facilitate housing transfers, resettlement and secure housing options.
If you have
· Strong communication and interpersonal skills.
· An understanding of the Care Programme Approach (CPA).
· The ability to work professionally with a client focus.
· A full UK driver’s license and access to a vehicle for work.
Then we think this role would be great for you!
We know that sometimes people can be put off applying for a job if they think they can’t tick every box, if you can do most of what we are looking for, please go ahead and apply. You could be exactly what we need!
What’s in it for you?
Well, as part of the Inspire North team you’ll make a difference to people’s lives from the moment you start. We’re committed to providing an environment in which you can be yourself and thrive. You will benefit from:
· Commitment to flexible working
· Hybrid working (where applicable)
· 25 days annual leave plus bank holidays, rising to 30 days
· Many learning and career development opportunities, with paid and tailored training
· Free Employee Assistance Programme 24/7 including access to counselling and GP services
· Employer contributory pension scheme
· Good maternity, paternity, and adoption benefits
· Care workers discounts
· Access to our Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility Network etc.
· Health and wellbeing opportunities
· Cycle to Work Scheme
· Access to Corporate Health Plan
We aim for our workforce to reflect the diverse and exciting region we serve, and are also proudly and actively anti-racist as such you are expected to drive the agenda forward.
As an organisation we believe people can only be at their best and thrive when they can be their authentic self!
We encourage you to apply early as your application will be reviewed as soon as it is received, and we reserve the right to close this job advert sooner subject to finding a suitable candidate.
Good Luck!
The client requests no contact from agencies or media sales.
Please check the other roles we have available:
- Education and Wellbeing Specialist (mental health) full or part-time
- Counsellor (part time)
Check our Brook Careers website for more details about the available roles.
About Education & Wellbeing Coordinator (mental health) role:
Hours: Part-Time 30 hours per week with the option to join 4 day week and go down to 24 hours after passing probation with no decrease in salary
Contract: Fixed Term - contract end date 31/03/25
Location: Truro, Cornwall
Salary: £30,000 pro rata
Closing date: 28/05/24
Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
Job Overview:
To provide high quality, flexible local management for mental health and wellbeing services in targeted education and youth settings and the mental health hub ensuring successful service coordination including all operational elements and ongoing delivery.
To provide high quality management support and supervision to a team of Education and Wellbeing Specialists and Counsellors who deliver mental health and wellbeing interventions and provide information, advice and guidance to people aged 11 to 24.
To work collaboratively to ensure Brook is aware of and accessing service and business developmental opportunities.
To learn more about the role and person specification please read attached 'role specification'.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – with contributions matched up to a maximum of 4%
- Training and development opportunities
- Coaching
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions or performance improvement plans in place will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
If you are interested in applying for this post, please review the Job Description and complete an application form.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
The purpose of this role is to offer an information, advice, and casework service on a range of cost-of-living issues for disabled people with complex needs. The post-holder will also deliver training on welfare benefits to other organisations and their helpline staff. You will be responsible for ensuring the service is delivered to the highest standard, accessible, and quality assured.
You will provide a person-centred information, advice, and casework to disabled people with complex needs on cost-of-living support, welfare benefits and to access small grants.
As the lead welfare benefits worker within the organisation, you will work with relevant staff and organisations to provide an accessible welfare benefits service, across the borough, with flexible hours and access routes to meet the needs of the client base i.e., internet, phone, email.
Working with the User Involvement Officer, you will ensure the service is user-led and people with complex needs are supported to be involved in the development of the project.
For further information and to apply, please visit our website via the ‘Apply’ button.
Closing date: 12.00pm on Friday 24th May 2024.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ready for a new challenge?
We are looking for an organised, self-motivated and confident individual to join our Social Prescribing team working with adults and children, specialising in mental health, and helping patients to access support that will help them lead more independent, resilient and healthier lives.
Working alongside GP practices, Social Prescribing Link Coordinators help child and adult mental health patients and families connect with health and community services which will make a real difference to their emotional and physical wellbeing.
You will deliver personalised support to patients, independently managing new referrals from health professional and a caseload. It’s essential that you have an understanding of how to prioritise need, and are able to recognise when to refer on to specialist services, and must be confident to communicate at all levels across health and social care sectors.
The position is available in Gillingham and applicants must have experience of working with adults or children, a background in medical or social care, and experience of delivering mental health support to clients or groups.
You will need to demonstrate a robust knowledge of confidentiality, data protection, safeguarding and boundaries in all aspects of your work. Car driver essential.
It’s time to make a difference.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous 31 days annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
The client requests no contact from agencies or media sales.
Community Support Worker
We are looking for a very motivated and able Community Support Worker to support the Community Connections Team to meet the relevant requirements of the Community Connections contract.
Position: Community Connections Support Worker
Location: Epsom
Hours: Part time, 18 hrs a week (TBA)
Salary: £12,985
Contract: Permanent
Benefits: Pension, Employee Assistance Programme
Closing date: 05/06/24
The Role
The Community Support Worker will be required to work alongside the full-time area Co-ordinators to support activities and groups and carry out one-to-one initial appointments for people residing in Surrey.
This will involve attending some groups in venues across the Surrey Downs area, to assist in the facilitation of groups to ensure they run safely and meet the needs of the clients.
The role will also involve supporting the full-time co-ordinators to complete initial appointments with new clients, including the completion of recovery stars and plans and updating client records.
Key responsibilities include:
- To support groups, courses and activities and work with the Community Connections Team to produce a quality service.
- Supporting the full-time co-ordinators to complete initial appointments with new clients, including the completion of recovery stars and plans and updating client records.
- To support the area co-ordinators in maintaining contact with those using the service via differing methods.
- To work with the area co-ordinators to contact clients who are not currently engaging to ascertain their current needs and update records accordingly.
- To be able to assess risk on a daily basis and react accordingly.
- To motivate people attending groups, activities, and one-to-one sessions.
- To promote “if you don’t do it, it doesn’t happen” attitude.
- To work with volunteers helping out with groups and activities.
- To work with the team of professionals and communicate well with colleagues working from different locations.
- To maintain databases and undertake any other administrative duties.
- To work collaboratively with other departments.
- About You
You will have experience of working directly with vulnerable adults (preferably with mental ill-health)
You will also have:
- Experience of working within the health & social care sector.
- A demonstrable understanding of the needs of vulnerable groups.
- Knowledge of Mental Health sector and relating issues.
- Good communication skills (oral and written)
- Ability to work on own initiative as well as part of the team.
- IT literate in MS Office, Excel, Virtual Platforms, Social Media and Networks.
Please note: A driving licence is desirable, however candidates without a driving licence will be invited to demonstrate how they could fulfil the requirements of the role without one.
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
You may also have experience in areas such as Mental Health, Mental Health Support Worker, Mental Health Care Worker, Mental Health Practitioner, Mental Health Case Worker, Mental Health Outreach Workers, Mental Health Coordinator, Health Support Worker, Health Worker, Care Worker, Support Worker.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
NAPAC is seeking a motivated and enthusiastic Business Development Coordinator to focus on marketing and selling our training programmes to external clients in public and private sectors. This entry-level (or above) role offers an excellent opportunity for individuals in the early stages of their career in business development, with a focus on promoting training solutions in the field of trauma support. The ideal candidate will possess strong communication skills, an in-depth understanding of the sales process, a proactive attitude, and a passion for making a positive impact in the lives of survivors of childhood abuse.
Key Responsibilities:
- With support, develop and implement a strategic business development plan to market and sell NAPAC's training programmes to external clients, including organisations, agencies, and professionals in fields such as policing, mental health, social work, education and others.
- Identify and cultivate relationships with potential clients and stakeholders to understand their training needs and develop tailored solutions to meet their requirements.
- Embrace and enthusiastically engage in the sales pipeline process, from lead generation to closing deals, demonstrating persistence and determination to achieve sales targets.
- Conduct market research and competitor analysis to identify trends, opportunities and competitive positioning strategies for NAPAC's training offerings.
- Promote NAPAC's training programmes through various channels, including direct outreach, networking events, conferences, and digital marketing initiatives.
- Assist in the development of marketing collateral, proposals and presentations to showcase the value proposition of NAPAC's training programmes and secure new business opportunities.
- Support internal coordination and communication with colleagues to ensure alignment of business development efforts.
- Track and analyse key performance metrics related to sales pipeline, revenue targets, and client satisfaction to evaluate the effectiveness of business development initiatives.
- Stay informed about industry trends, best practices, and emerging issues related to trauma support and survivor care to continuously improve and innovate our training offerings.
- Participate in training and professional development activities to enhance knowledge and skills in business development and sales techniques.
- Demonstrate a commitment to NAPAC's mission and values, contributing positively to the organisation's culture and goals.
Skills and experience required:
- Bachelor's degree in business administration, marketing, psychology, social work or related field preferred; relevant work experience may be considered in lieu of a degree.
- At least one year’s experience in a similar role is highly desirable.
- Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with clients and stakeholders.
- Solid understanding of sales principles and the pipeline process, customer relationship management, and marketing concepts.
- Proactive and results-oriented mindset, with a willingness to take initiative and drive projects forward.
- Ability to work collaboratively in a team environment, as well as independently with minimal supervision.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software is a plus.
- Passion for NAPAC's mission and a desire to contribute to the organization's impact in supporting survivors of childhood abuse.
- Willingness to travel occasionally and work flexible hours as needed.