Client support officer jobs in new southgate, greater london

Rinova Ltd is an established and successful employee-owned company, with headquarters in Central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision, and we were granted funding under the Mayor’s ESF Academies Programme, to set up the Creative Academy. Since its launch, the project has successfully supported dancers to enhance their professional development and is now delivering a range of courses as part of the Mayors Adult Skills provision. 

Free accredited courses in Dance Leadership, Performance Skills and Investigating Enterprise Skills, offer learners the opportunity to develop their skills and potential career opportunities. 

This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations.

About the job

Rinova Ltd are currently seeking an experienced Dance Tutor and Learning Support Officer for their Creative Re Work Programme, with a background in the arts and creative sector, keen and able to work with young people and adults entering or re-entering the world of work.

The successful candidate will be committed to helping people achieve their potential and to assist with the delivery of our accredited courses in London locations. We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. An understanding of the very specific barriers and considerations, that those within, (or transitioning into) the creative sector, face.

The successful candidate will also be required to be competent in collaboratively designing lesson plans, learner timetables and schemes of work.

In addition, be able to conduct learner reviews, competent marking abilities of learner portfolios, demonstrate effective administrative skills and deliver high quality information, advice and guidance.

The role will be offered initially on a part-time basis mainly working across London boroughs and the office, with the opportunity to work remotely on occasions. There may be potential for this to become a full-time post in the future. You will be required to complete a practical assessment as part of the interview process.

About us

Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.

We are an Approved Centre for the delivery of accredited courses with both NCFE and the Leadership Skills Foundation, Awarding Bodies. We have been awarded a Matrix Accreditation, which is recognition of our high standards of IAG delivery, and we have Centre of Excellence status from the Leadership Skills Foundation.

This is an ideal opportunity for someone who has experience in the arts, has developed excellent networks and understands the issues facing those entering the sector. The successful candidate will have a commitment to supporting individuals and want to be part of an organisation, which changes lives for the better.

Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.

Closing date: 17th June 2025

 

Job description

Delivery and line management

• To assist in the delivery of practical dance and performance skills classes as and when required.
• To manage a caseload of participants requiring Information, Advice & Guidance (IAG), mentoring and confidence building
• Completing appropriate action plans and reviews with participants
• To act as the single point of contact for small caseload of participants
• Complete marking of learner portfolios and reviews in a timely manner, ensuring high quality assurance standards
• To identify suitable referral partners i.e. universities, colleges, established networks, dance and community organisations from which to recruit course participants
• To communicate effectively with stakeholders, clients and team members
• To confidently deliver high quality teaching, information, advice and guidance
• To efficiently complete relevant paperwork, ensuring that accurate records are kept

Development of training materials and delivery

• To develop lesson plans, schemes of work and learner timetables that support delivery of the outcomes
• To provide resources relevant to individual courses
• To ensure that accurate records are kept for all sessions with appropriate sheets signed and stored
• To assist in the development of training materials to support the delivery
• To use available networks to recruit course participants from appropriate organisations
• To liaise with stakeholders and partners to develop effective referral mechanisms and future possible collaborations

 

 

 

Person Specification (skills knowledge and experience required)

Please address all points in your supporting statement and give examples

• Competent practical skills and/or experience as a performance artist. Dance conservatoire training, University education or equivalent with at least 3 years' experience.
• Practical experience of having worked within the creative industries and an understanding of the challenges faced by those either entering or transitioning within the creative sector.
• Some experience of working ( in a formal or informal capacity) with adults or young people aiming to access employment in the creative industries or wishing to retrain, would be an advantage.
• Existing networks which can be utilised to enable you to meet your targets in relation to recruitments and progression routes. Ability to develop networks in support of organisational goals
• Good IT skills and the ability to produce professional presentations and training materials
• Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint),
• Experience of designing content across various social media platforms and knowledge to be able to implement this in a work environment to promote the work of the projects
• Ability to work to tight deadline and targets
• Able to create engaging and motivating training materials
• High standard of organisation, written and oral communications skills
• Good understanding of the social and educational issues relating to a multi-cultural cohort and how this relates to learners
• Able to prioritise a diverse workload working to strict deadlines, pre-empt upcoming issues, and solve problems
• The successful candidate must be willing to work outside normal working hours on occasions and travel within London Boroughs to deliver at satellite locations

Duties and key responsibilities

•Manage and grow a Trusts and Foundations portfolio at MAP to secure income from active and cold audiences, focusing on donors giving up to £25,000 per annum. 

•Identify new channels to grow income from Trusts and Foundations outside of the charity’s existing networks.

•Develop and deliver tailored proposals, sit reps, and stewardship plans, proactively improving knowledge capture and MAP’s understanding of supporters.

•Work with the Prospect Researcher to identify, research, and cultivate leads to build a strong pipeline of Trusts and Foundations prospects that will have a significant, positive impact on income.

•Develop and implement a range of cultivation tools and conduct the necessary analysis to track progress against key performance indicators.

General Responsibilities 

•Support the mission, ethos and values of MAP.

•Carry out other associated duties in line with the broad remit of the position.

•Support and promote diversity and equality of opportunity in the workplace.

•Share knowledge, specialist expertise and best practice with the wider team. 

•Represent and be an ambassador for MAP.

•Maintain and improve competencies through continuous professional development.

•Abide by organisational policies, codes of conduct and practices.

•Treat with confidentiality any personal, private, or sensitive information about individual organisations and/or clients, staff and MAP data.

Skills and abilities

Essential

•Strong interpersonal skills                                                                                                                                                •Strong presentation skills that communicate ideas clearly and respectfully across diverse audiences 
•Self-motivated and pro-active in seeking out answers to problems
•Ability to deal with information in a confidential manner and respond with sensitivity.                                                       

 •Ability to confidentially deal with all levels of staff and key stakeholders with tact and integrity. 

 •Strong attention to detail

Desirable

•Understanding of overseas humanitarian and development issues..                                                                      •Knowledge, understanding, and experience of Palestine or the Palestinian cause and community.

Experience

Essential 

•Driven, proactive and externally focused, able to spot and create opportunities. 

•Experience of external facing events. 

•Experience of investigating, collating, summarising, and disseminating research.

•Experience of writing & presenting cases for support, letters, and reports.

•Experience of using a database to support prospect targeting and research Ability to prioritise and work on numerous   projects simultaneously. 

Desirable 

•Experience of securing 5-figure gifts from UK-based and overseas major donors and/or trusts is desirable.

•Experience / good understanding of major donor and trusts fundraising. 

Personal attributes and other requirements

•Commitment to anti-discriminatory practice and equal opportunities.

•Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity). 

•Commitment to upholding the rights of people facing disadvantage and discrimination. 

•Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.

•Commitment to personal learning, development, and improvement in pursuit of own objectives and those of the team and organisation

•Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends. 

•An ability to apply awareness of diversity issues to all areas of work. 

•Attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure. 

•Prepared and able to travel occasionally to all MAP offices. 

•Work collaboratively with others in all aspects of our work. 

•Abide by organisational policies, codes of conduct and practices. 

Haringey Education Partnership

We are a leading education partnership based in Hornsey, north London, committed to improving outcomes for children and young people.  We have 160 member schools across Haringey, Enfield and Waltham Forest. 

The Role

The Administrative Officer will play a key role in helping to ensure the smooth running of HEP’s operations, events, and communications, and in delivering the high-quality service that underpins our success.  This role reports jointly to the Operations Manager and the Lead for Digital and Communications. 

Key Responsibilities 

Administrative Support

• First point of contact for schools, clients, suppliers, and visitors triaging issues and responding efficiently and helpfully to queries in person, via phone, and by email
• Manage day-to-day administrative tasks including maintaining records and supporting internal workflows and some internal team communications
• Monitoring of shared inboxes across various teams, addressing enquiries in a timely manner
• Work closely with the Operations, Comms, CPD and Curriculum teams to support projects and workstreams

Event / Visitor Coordination

• Prepare and manage meeting rooms and training venues liaising with trainers and delegates
• Assist with the planning and delivery of in-person and online events, including training sessions, conferences, and away days
• Creati event collateral in a professional and timely manner 

CPD Support

• Support with organising and hosting online and in-person training and courses
• Support with the development of CPD promotional material including brochures and flyers
• Support with uploading HEPs training programme and events onto website
• Support the technical and logistical setup for virtual meetings and webinars

Communications and Digital Support

• Website administration support, resolving member queries 
• Help in creation and distribution of communication materials, such as flyers, newsletters, brochures,podcasts and content for social media/digital channels
• Work with the Communications Team to ensure consistency in tone, branding, and messaging

Essential Skills and Experience

• Proven experience in an administrative or office support role
• Excellent interpersonal and communication skills, with the ability to interact confidently and professionally with a wide range of stakeholders
• Strong IT proficiency, including Microsoft Office Suite, Google Workspace, Canva, Zoom, Mondaycom, Adobe Suite
• Good numeracy and data-handling skills
• Ability to manage time, prioritise effectively, and work flexibly across multiple tasks
• A proactive, positive, and collaborative approach to work
• A strong commitment to improving life chances for children and young people

Desirable Skills and Experience 

• Experience of working in or with schools or education settings
• Experience with event coordination or customer service
• Familiarity with maintaining websites and basic content management systems

Other information

Application Process: 

• Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV.   Interviews will be conducted as suitable candidates apply and we may hire if we find the right person before the job ad closes.

Working at HEP: 

• You will be part of a mission-driven team committed to empowering schools and improving outcomes for children and young people.
• You will work in a supportive environment that values learning, innovation, and collaboration.
• We offer opportunities for professional development and encourage staff to shape and grow their roles.
• HEP is an 'in-person first organisation' and this role is in-person/office based, working in Hornsey, north London with the opportunity to visit our member schools and attend events/conferences as required.

We are actively seeking diversity of experience academically and professionally, as well as representing the different communities we serve.

This position will be located in the United Kingdom and therefore a successful applicant must have the Right to Work in the UK in order to commence their employment.

HEP is committed to the safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.  As part of our safer recruitment checks an online search many be carried out in line with Keeping Children Safe in Education.

The Organisation

The Difference is an education charity, founded to change the story on lost learning. Our vision is to see lost learning falling nationally by 2030 and for schools to be better equipped to support all children, particularly those most vulnerable. We are a small, growing charity delivering many school leadership programmes, with a growing research and policy arm. We have had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and campaign to lower exclusions across England.

The Role
This is an exciting time to join The Difference as we increase our impact, reach more schools, and develop our influencing strategy. As Communications and Events Officer you will:

• play a crucial role in influencing change-makers

• work across the whole organisation to deliver high-impact content

• support the delivery of our annual inclusion conference

• support the delivery of smaller events including publication launches and symposiums

• lead our social media content to drive sales of our programme and influence change-makers

• produce engaging graphics, posts, and persuasive story telling social media content, working across the team and with external partners to produce blogs and other content

Our work is fast-paced, our roles are broad, and there is a culture of being highly autonomous, reactive and flexible. If this sounds exciting rather than daunting, then this could be the role for you!
 

The Candidate
We are seeking a combination of the following skills, aptitude and experience:

• Experience of producing and monitoring a broad range of communication and marketing functions

• Skilled written communicator with a creative flair for storytelling

• Experience in planning and executing successful events

• Strong interpersonal skills and ability to work effectively in a team

• Passion for The Difference's mission and improving the lives of vulnerable children

You are more likely to be successful in your application if you have either/both:

• Experience giving strategic and tactical political advice to senior leadership on how to create change in the educational sector

• Lived experience of the school experiences of marginalised young people, including those with experience of the care system, mental ill health, special educational needs, and racism

Make a real difference in Newham: Supported Housing Services Manager

Are you passionate about empowering communities and tackling homelessness head-on? The Renewal Programme is seeking a skilled and passionate Supported Housing Service Manager to lead our dedicated team and deliver life-changing impact.

About Us

For over 50 years, the Renewal Programme has stood alongside Newham’s most marginalised residents. We're a respected local charity supporting people through advocacy, education, housing, and wellbeing. Our mission is rooted in dignity, inclusion, collaboration, and empowerment—inspiring hope and enabling lives to flourish.

Your Role

As Supported Housing Service Manager, you'll lead a trauma-informed, strengths-based housing service for single homeless adults. You'll drive performance, support your team, and ensure residents are equipped with the tools to live independently—managing finances, maintaining tenancies, and building brighter futures.

Key Responsibilities

• Deliver impactful support: Oversee personalised casework, support planning, and use of tools like Outcome Star.

• Lead performance & improvement: Monitor KPIs (move-on rates, tenancy sustainment), refine supervision and quality assurance, and implement our move-on strategy.

• Inspire your team: Foster a positive, proactive, and solution-focused culture.

• Maximise sustainability: Ensure rental income and effective arrears management.

• Strengthen partnerships: Collaborate with commissioners, housing partners, and support services.

• Ensure compliance: Uphold safeguarding, health & safety, and risk management standards.

What You’ll Bring

• Proven leadership in supported housing or homelessness service settings

• The ability to effectively lead and inspire a team

• Experience with contract delivery, KPIs, and outcomes-based commissioning

• Strong financial and budgetary skills

• Knowledge of safeguarding and trauma-informed practice

• A collaborative, values-driven approach and commitment to continuous improvement

Why Join Us?

• Permanent, full-time role (36 hours/week)

• Salary of £45,000 – £48,000, depending on skills and experience

• 28 days annual leave + bank holidays

• Cycle & tech salary sacrifice schemes, employer pension, EAP, staff development

• Based across our two supported housing sites in the London Borough of Newham

Please review the full job description and person specification. An enhanced DBS check will be required.

Newham Community Renewal Programme proudly welcomes applicants from all backgrounds and identities.

We can't wait to hear from you!

We are seeking a Dementia Carers Support Officer who can make a positive difference to the lives of unpaid carers in the diverse communities of Redbridge. We are a Queen's Award winning charity with over 30 years experience of supporting unpaid carers in Redbridge. The post holder will focus on supporting carers of someone with dementia, by providing them with advice, information, referrals and access to peer social and learning activities.  The role requires an understanding of health and social care services, particularly in relation to support for unpaid carers and someone who can show compassion and understanding to carers in crises or facing complex challenges.  A key outcome is ensuring carers can live a healthy and fulfilling life alongside caring and not be at risk of acute isolation.

This is a varied role, suited to someone with the experience and confidence to lead peer groups, activities, outreach and work with professionals at all levels.  There is plenty of scope within the role to develop new services in response to carer needs.  The post holder will work within a team of Community Support Officers. This is a job-share post with an existing part-time Dementia Support Officer.  The role is based mainly in Ilford and throughout Redbridge, with some home working.

Are you a trusted Arabic-speaking adviser with strong community links? We’re looking for someone with experience, empathy, and an existing client base to help us launch a dedicated advice service for Arabic-speaking residents in West London.

You’ll lead on providing tailored advice and support to Arabic-speaking individuals and families, focusing on the most urgent needs in the community — from housing and welfare to digital skills and healthy living. This is a rare opportunity to shape a new bilingual service within a respected community organisation with a long track record of delivering high-quality support to racially minoritised groups.

Main duties:

 

· Deliver a bilingual advice, information and support service in Arabic and English to members of racially minoritised communities in Kensington and Chelsea and neighbouring boroughs, with a focus on housing, utilities, energy saving, welfare benefits, employability, healthy lifestyles, support for disabled people and carers, basic digital literacy skills, and related issues (NOT including medical, legal, or immigration-related advice)  

· Provide non-regulated money guidance (NOT including financial advice services regulated by the FCA) after appropriate training

· Signpost or refer clients to other service providers as appropriate

· Maintain individual files on all clients and all action taken, using Advice Pro software

· Undertake appropriate training

· Provide digital literacy training or support to service users through workshops and/or one-to-one instruction, after appropriate training

· Arrange and facilitate workshops for service users, where applicable

· Work cooperatively with other staff and volunteers

· Produce regular updates on work for the Director / Deputy Director and the Management Committee

· Participate in supervisions, performance appraisals, file reviews, and internal meetings

· Undertake other reasonable tasks as required

 

MiD Mediation and Counselling is looking for an experienced and dynamic Executive Director to be responsible for leadership and management of this busy charity that runs mediation and counselling for families that have separated or divorced. 

Relationship breakdown or separation can be painful and distressing for all concerned.  The charity plays a vital role in supporting families when they are going through some of the most challenging and stressful times in their life and we can help make a difference and find a positive way forward for these families. The organisation offers family and neighbourhood mediation and counselling for adults and children aged 4-18 as well as family therapy. 

Key responsibilities of the role include:

Overseeing and leading the admin team, mediators and counsellors

Generating income to support the charity

Reporting to the Board of Trustees, funders and Legal Aid Board

Budget management

We are looking for someone who is committed to helping adults and children involved in a family breakdown and the successful candidate will need extensive experience of income generation, marketing, organisational and people management plus a strong track record of strategic leadership and planning.

MiD has been running for over 35 years and is affiliated to National Family Mediation and the Family Mediation Council and holds a Legal Aid Agency contract for publicly funded family mediation.

This role is office based in Hampton Hill.

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free vet care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain the human-animal bond. StreetVet relies on its team of over 250 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016, the charity has treated nearly 3,000 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

Title: Volunteering Officer

Duration: Permanent, full-time

Reporting to: Head of Volunteering

Responsible For: All StreetVet volunteers

Works With/Key Contacts: Colleagues across the organisation, volunteers, potential volunteers

Location: Home – remote working with regular travel to visit outreach locations (mostly located in the South and East of the UK) and attend industry events for recruitment drives

Contracted hours: 37.5 hour work week (flexible working available)

Holiday: 25 days per year plus national holidays 

Salary: £30,000 - £32,000 dependent on experience

Main purpose of the role

The Volunteering Officer will be responsible for the day-to-day management of the StreetVet volunteering programme. This role will have overall responsibility for recruiting, onboarding, and supporting StreetVet volunteers as well as establishing positive working relationships with volunteers to ensure they have a fulfilling and rewarding volunteering experience.

Key Responsibilities

· Lead the recruitment and induction of volunteers.

· Provide effective and timely administration of the volunteering programme.

· Provide highly effective support to all StreetVet volunteers to ensure a positive volunteering experience and offer training opportunities to develop volunteers in their roles.

· Provide regular communication to volunteers e.g. a regular newsletter, to update them on information relevant to their volunteering and keep them up to date of StreetVet’s wider activities, achievements and plans.

· Implement initiatives to reward and recognise volunteers for their efforts and engage with national initiatives e.g. Volunteer Week to celebrate the contributions of StreetVet volunteers.

· Arrange opportunities for StreetVet volunteers to come together and share their experiences of volunteering at StreetVet.

· Work with the Head of Volunteering to implement processes to gather feedback on the volunteering experience at StreetVet (e.g. volunteer surveys, exit interviews) and create relevant action plans to continue with areas of good practice and implement suggestions/recommendations where feasible.

· In collaboration with the Head of Volunteering, provide support, training and guidance to staff managing/working with volunteers.

Please refer to the Job Description for a full list of responsibilities and the person specification.

Closing date: 1st June 2025 at 23:30pm

Applications may close before the deadline, so please apply early to avoid disappointment.

Are you happy to meet & talk to employers and help match people into employment?

If so, we would like to hear from you!

South East London Mind’s Individual Placement and Support (IPS) Employment Service helps people with mental health needs back into work. We aim to increase the number of people moving into paid employment from Community Mental Health Teams.

We are currently seeking two permanent IPS Employment Specialists to work as part of our team in Greenwich. You will deliver the IPS approach (for which training will be given).

We welcome applications from all experience levels and backgrounds. What you will need is the ability to motivate and build relationships with participants, strong organisational skills, the confidence to communicate and engage with a range of employers, and a fundamental belief that anyone with a health condition can work.

What we’re looking for:

Relationship building with employers: Ability to initiate and develop relationships with a variety of individuals and be able to engage employers using a variety of methods such as via telephone, online platforms or face-to-face in the community.

Record keeping: Strong attention to detail, ensuring accurate and timely recording of case notes and data, essential for monitoring progress and achieving targets.

Collaboration: The ability to work seamlessly within a multidisciplinary team, forging connections and enhancing the overall care experience for participants.

Perseverance: The determination to overcome setbacks, find solutions, and continue advocating for participants’, even in the face of challenges.

Innovation: Bringing fresh ideas to the table, exploring creative ways to break down employment barriers, and promoting inclusive practices within the workplace.

The successful candidates will work in line with the 25-points fidelity scale.

More information about IPS Employment support is available on our website.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Monday 26th May (11:59pm)

Likely interview date: Week beginning 9th June

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Around 84,000 children in England live in care. 7 in 10 children experience a change in where they live, where they go to school, or who their social worker is each year and 1 in 3 care-experienced young people become homeless within 2 years of leaving care.

Our client is the national charity that’s here to support every child and young person with experience of the care system. They listen to care-experienced young people to understand what’s not working, and together, they fight to make change happen.

It’s a hugely exciting time to join the organisation. Our client have grown in recent years and are in a stable position to increase our impact and ensure a better care experience for children and young people across national systems. They have recently developed a new strategy and refreshed their brand to strengthen their voice. Our client have sustainable funding and a warm, welcoming culture with a growing team of passionate experts committed to transforming outcomes for care-experienced young people.

Chief Executive Officer
Location: London/Hybrid working that ensures the best leadership of the charity. Likely to be at least one day a week in the London office plus key stakeholder meetings.
Salary: £90,000 to £95,000

This is an exciting opportunity to lead an ambitious organisation, looking to grow the scale, reach and impact of their work. Building on the organisation’s effective work, well-respected reputation and solid financial position, the CEO will work alongside the highly skilled Board and their passionate team to drive the organisation's strategy.
 

As CEO, you will:

• Maximise the organisation’s impact to deliver a better care experience for children and young people across national systems.
• Provide inspiring leadership in accordance with our client’s values and shape an inclusive culture of high support, achievement and collaboration.
• Oversee operations, campaigning and fundraising to ensure delivery, influence and income are maximised.

Our client are looking to appoint a passionate and ambitious leader who brings:

• Experience of operating at strategic level (CEO or senior director), with inspirational leadership skills.
• A track record of enhancing reach and increasing impact within the charitable sector.
• Experience of reviewing scope and scale of delivery at a strategic level.
• Experience of acting as an ambassador and engaging with high level external stakeholders.

Our client are determined to create a truly inclusive, equitable workplace. They know this is an ongoing journey - and they're fully committed to it. As a charity supporting children in care and care leavers, they actively encourage applications from people with care experience as they know how vital their perspectives are within their team. They're also committed to building a diverse team that reflects the young people they serve, and especially welcome applications from people from Black, Asian and diverse ethnic backgrounds.

For further details about this exciting role and how to apply, please click ‘Redirect to Recruiter’.

Deadline for applications: Sunday 15th June 
Interviews with Prospectus: 23rd - 26th June
Engagement meeting with Chair, Leadership Team and Youth Panel: 30th June & 1st July
Interviews with Client: Friday 11th July

Are you happy to meet & talk to employers and help match people into employment?

If so, we would like to hear from you!

South East London Mind’s Individual Placement and Support (IPS) Employment Service helps people with mental health needs back into work. We aim to increase the number of people moving into paid employment from Community Mental Health Teams.

We are currently seeking an IPS Employment Specialist to join our team in Bromley as maternity cover on a fixed-term basis. You will deliver the IPS approach (for which training will be given).

We welcome applications from all experience levels and backgrounds. What you will need is the ability to motivate and build relationships with participants, strong organisational skills, the confidence to communicate and engage with a range of employers, and a fundamental belief that anyone with a health condition can work.

What we’re looking for:

Relationship building with employers: Ability to initiate and develop relationships with a variety of individuals and be able to engage employers using a variety of methods such as via telephone, online platforms or face-to-face in the community.

Record keeping: Strong attention to detail, ensuring accurate and timely recording of case notes and data, essential for monitoring progress and achieving targets.

Collaboration: The ability to work seamlessly within a multidisciplinary team, forging connections and enhancing the overall care experience for participants.

Perseverance: The determination to overcome setbacks, find solutions, and continue advocating for participants’, even in the face of challenges.

Innovation: Bringing fresh ideas to the table, exploring creative ways to break down employment barriers, and promoting inclusive practices within the workplace.

The successful candidates will work in line with the 25-points fidelity scale.

More information about IPS Employment support is available on our website.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Monday 26th May (11:59pm)

Likely interview date: Week beginning 9th June

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Work setting: Hybrid
Salary: Between £29,000 and £31,500 per annum
Contract: 3-6 month FTC, full-time (37.5 hours per week)
Location: London
 
Are you an IT professional who is immediately available and experienced in Azure, SharePoint and Intune?
 
We are currently recruiting an IT Support Officer to support our client with they project. In this role, you will provide comprehensive IT services to staff and volunteers, including the setup and maintenance of hardware, software, networks, and telephone systems, as well as ensuring their security and efficiency. You will also support with the development of an IT manual for the organisation.
 
Your day-to-day duties will include:

• Implementing change requests.
• IT Documentation: Creation and maintenance of IT department processes, procedures, site documentation, and user guides.
• Technical Skills: Experience with Intune, SharePoint, and Windows 11. (ITIL and project management experience are desirable.)
• Device Setup: Configuration of laptops and mobile phones (with provided instructions).
• Physical Tasks: Occasional light manual handling (primarily laptops and network equipment).
• Travel: travel to various UK office locations.

 
Essential Skills: 

• Technologies: Proficiency in Azure, Intune and SharePoint.
• Documentation Skills: Experience creating and maintaining IT documentation (processes, procedures, user guides).
• Communication & Customer Service: Effective communication skills with demonstrable customer service experience.
• Technical & Administrative Proficiency: Demonstrable IT and administrative skills, including MS Office 365 and understanding of IT networks/infrastructure.
• Organisational & Time Management Skills: Excellent organization, planning, and time management skills.

 
Please note that there might be the need to work out of office time on occasions.
 
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About Ataxia UK  

Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Our Services team is dedicated to supporting everyone affected by ataxia in the UK to live their best possible life. We offer a Helpline and Advocacy service that provides trusted information, tailored advice, and one-to-one support to help people access their rights. Alongside this, we deliver a range of activities, engagement opportunities, and volunteer-led initiatives designed to bring the ataxia community together and reduce feelings of isolation. 

About the Role    

We are looking for a Helpline Officer to join our small and supportive Services Team. This role is central to delivering high-quality information and advice via our Helpline, and to supporting and working alongside our trained Helpline Volunteers. 

The Helpline is a trusted source of support for people affected by ataxia, offering clear, accessible information on a wide range of issues including welfare benefits, accessing grants, and access to health and social care. The role also contributes to the wider development of our Helpline and Advocacy services, helping ensure those who need more in-depth support are connected to the right resources. 

This is a part-time role, working 14 hours per week to help deliver our Helpline service. The Helpline currently operates Monday to Thursday from 10:30am to 2:30pm, with plans to extend these hours in the future. 

About you  

You have experience providing advice and information, and you're confident talking to people who may be dealing with difficult situations. You’re comfortable working on your own and as part of a small team. Experience with helplines, volunteers, or long-term health conditions would be an advantage.

Benefits of working for us.  

• 25 days annual leave pro rata (rising to 30 with a length of service) 

• Extra holiday day for your birthday 

• Access to a free Employee Assistance Programme & Employee Hotline 

• Flexible hybrid working 

• Pension scheme 

• Enhanced maternity and co-parental leave 

• Cycle to work scheme 

• Training and development opportunities 

• Accredited Living Wage Employer