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Check NowLondon School of Theology is seeking to recruit a full-time Administrator for the Theology, Worship and Music Programmes.This is an exciting and very varied role giving the opportunity to make a significant contribution to the smooth-running of the TMW programmes and cultural life of the School. The role may be of particular interest to anyone with a musical background.
About the Role
The role of Administrator - Theology, Music and Worship Programmes has been designed to support Faculty and Registry to ensure the efficient and effective delivery of the Theology, Music & Worship Programmes and associated activities. The duties of the post-holder can be summarised from two perspectives, Registry activities and Programme activities.
Programme duties include organising music events, intensive modules and concerts; co-ordinating Faculty; managing recitals and practical assessments; promoting the School to students and managing the complexity of working across Registry, the Music department and other departments within LST.
Registry duties include administrative duties; marking administration; Assessment Board preparation and administration; providing administrative support to the Programme Leader; working on the Student Information System database and Virtual Learning Environment, and responding to student queries.
Application Details
The job description, person specification and full details on how to apply for the role can be found on LST’s website.
London School of Theology is a Christian college and, as such, it is a requirement of the Person Specification that the postholder must be in sympathy with the Christian ethos, aims and objectives of the School.
All candidates must have the right to work in the UK.
Candidates are encouraged to apply promptly as applications will be reviewed upon submission.
London School of Theology (LST) has been providing academic evangelical theological education since 1943. It is committed to serving the Church... Read more
The client requests no contact from agencies or media sales.
Data Manager (Careers & Student Success)
Job ID: 051586
Salary: £40,386 - £47,414 per annum, including London Weighting Allowance
Business unit: Students & Education
Department: Social Mobility & Widening Participation
About Us
The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.
The Data Manager (Careers & Student Success) will sit within the What Works team in the Student Success division, supporting the work of King’s Careers & Employability, Widening Participation (WP) & Social Mobility, and Student Transitions & Outcomes.
The Student Success division is part of the wider Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so.
About the Role
This post is a key role within the Student Success Division focussed on taking an institution-wide approach to developing evidence-based analysis, monitoring, and enhancement of King’s careers and transition activities. The role will provide the university important insights through the analysis of key data sets, including Graduate Outcomes Survey, careers registration, continuation and attainment. This analysis will feed into regulatory and statutory commitments, including the Access & Participation Plan (APP) and the Teaching Excellence & Student Outcomes Framework (TEF).
The postholder will also be the institutional lead for the Graduate Outcomes Survey and other careers data, and therefore, be responsible for making the statutory returns to HESA for the Graduate Outcomes Survey by building and improving the return process. They will be required to liaise with colleagues in Strategy, Planning & Analytics and Alumni Relations, responding to data requests and providing specialist advice when required.
This is an exciting opportunity for candidates looking to take responsibility over a key data activity within the university to support student and graduate success.
We encourage applications from candidates who have data experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.
Contact details: Aranee Manoharan (Senior Associate Director, King’s Careers & Employability)
This post will be offered on a permanent basis.
This is a full-time post, but we welcome applications from candidates seeking a flexible work pattern within our necessary service operating hours.
Closing date: 4 September 2022.
To apply please click the Apply Button
Job title: Events Manager
Reports to: Director of Engagement
Hours: 35 hours per week (Full time)
Contract: 18 months fixed term with option for subsequent permanent contract following review of the role
Location: Hybrid - London with flexible working policy operating
Salary: £35,115 – £38,813 per annum based on years of experience on appointment or years of FNF service
Summary
The Florence Nightingale Foundation has achieved great success in recent years – growing and expanding the leadership development services and support we provide to nurses and midwives in order that they can improve care and save lives. Moreover, we have big ambitions and a compelling strategy for continued growth and development over the next 5 years.
The Events Manager is a new role in the charity’s Engagement Team. It is an outstanding opportunity for someone who has the skills and events management experience to help shape and deliver a high-profile, high-impact events portfolio.
This is also a fantastic time to join our agile, growing organisation and our talented and supportive team.
Job Purpose
The postholder will manage the end-to-end planning and delivery of the charity’s key events, providing support across the team in delivering best practice online and in-person engagement opportunities to our wide range of stakeholders, including our scholars and leadership programme participants, alumni, members, donors, and partners.
This will include project managing the annual prestigious Florence Nightingale Commemoration Service at Westminster Abbey, our annual Scholar’s Conference, bi-annual Member events, as well as key donor and stakeholder meetings.
You will have the opportunity to help shape our future programming, working closely with the Director of Engagement to design and deliver events that reflect FNF’s strategic priorities, brand prestige, and help to grow our national and international profile.
More broadly, you will be an advocate for best practice in event management at FNF, advising colleagues across the charity as required.
This is an important role for a pro-active individual with excellent attention to detail, who will ensure an exceptional experience for all stakeholders and the efficient delivery of all FNF events.
Principle Duties and Areas of Responsibility
The core elements of the role are:
- Work with the Director of Engagement (DoE) to formulate and implement an events strategy which supports FNF’s strategic priorities and reflects our unique credentials.
Event Management and Delivery
Lead on the operational delivery of the charity’s events programme, including being the first point of contact for all event enquiries; venue, supplier, exhibitor, and sponsor liaison; guest list management and procurement. It will also require the planning and delivery of some hybrid events to gain maximum levels of engagement.
Optimise event planning by managing the relevant meetings including setting agendas, writing minutes, liaising with the Chair.
Work with the team to identify, approach and manage interactions with guests and speakers.
Ensure the smooth running of events in line with FNF guidance on health and safety; excellent guest experience on the day; leading other team members and volunteers when needed.
Responsible for managing the administration of income related to events including sponsorship, sales and other funding streams linked to meetings and events.
Manage expenditure for individual events, as agreed with the Director of Engagement or the Executive Team lead for that event, ensuring value for money is achieved and budgets are adhered to. This will include providing forecast models throughout the planning period.
Work with the Communications and Marketing Manager and Officer to develop all event materials – physical and digital.
Evaluate the success of each event, noting any areas for improvement for future and using those to inform and refine future activities.
Provide excellent customer service to ensure all stakeholders, including internal and external, have a positive experience of FNF events.
Programming
Keep up to date with the nursing and midwifery and leadership development environments with a view to identifying opportunities for events that may arise.
With the Director of Engagement to generate and explore new event ideas in support of the charity’s strategic priorities objectives, such as Membership growth and the development of our Global strategy.
Create proposals for new events responding to the organisational strategy and objectives, liaising with colleagues across FNF to gain buy-in.
Event Best Practice
Design processes to ensure that we capture all important and relevant data from events on the charity’s CRM Salesforce, and work with colleagues across FNF to ensure that such data is accurately and diligently maintained.
Monitor the team’s internal processes, suggesting improvements where necessary.
Work with the Director of Engagement and other Executive Team members to identify sponsors, develop proposals and negotiate income.
Work with the Membership Team to maximise the conversion of events attendees to new members.
Produce comprehensive event briefings for the CEO, Executive Team, Board, sponsors and speakers.
Work with the Director of Engagement and Head of Governance and Risk to establish and promote new event policies or streamlined processes.
Provide advice, support and training to colleagues across the team to support all of the charity’s events activities. For example, providing best practice guidance on the delivery of webinars and online events.
Relationship and People Management
Build strong relationships to ensure the successful delivery of all events – this will include with colleagues across the FNF team, at the Royal College of Obstetricians and Gynaecologists (RCOG) including their Estates, Facilities and Catering teams, as well as external venues and suppliers, delegates and guests.
Line manage volunteers and interns where required.
General
Represent the Engagement Team on the charity’s Sustainability Action Group, contributing towards reducing FNF’s impact on the environment and supporting actions arising from our in-development Sustainability Action Plan.
Perform such duties consistent with your role as from time to time may be assigned to you anywhere within the team.
Undertake health and safety duties and responsibilities appropriate to the role.
Work in accordance with all of the FNF Values, including promoting equality and diversity in your work at all times.
Make full use of all information and communication technologies in adherence to data protection policies to meet the requirements of the role and to promote organisational effectiveness.
Conduct all financial matters associated with the role accordance of the FNF policies and procedures.
Undertake continuous personal and professional development - to be agreed with the Director of Engagement as your line manager and to be developed as part of your performance and development review process.
Person Specification
Experience
- Degree level qualification (Events Management is desirable) and/or at least 3 years’ relevant professional events management experience.
- Demonstrable experience of running a wide range of high-quality events from conception to completion. You will be able to demonstrate that you have ensured that these events have met their success criteria; and that you have experience of delivering events within strict budgets and timescales.
- Experience of running virtual events and webinars, with knowledge of variety of platforms.
- A demonstrable understanding of/interest in the nursing and midwifery professions and leadership development for the purposes of delivering an engaging events programme and building guest lists.
- Experience of using databases for event-related data management (knowledge of Salesforce is desirable).
- Proven capacity for delivering a variety of different event formats, from mass-scale events such as conferences to intimate and exclusive events for smaller groups of key stakeholders.
- Comfortable with working with internal and external stakeholders of all levels, including high-profile event attendees.
- Comfortable working in a fast-paced environment with some irregular hours for events.
- Experience of designing and delivering new events to deliver set objectives.
Key Skills / Abilities
- Excellent communication skills, both written and verbal.
- Strong organisational and project management abilities, working both independently and with a team.
- Ability to build relationships, working constructively and collaboratively, with a wide range of people including internal colleagues and external stakeholders such as suppliers and event guests.
- Ability to represent the organisation professionally at all times, reflecting FNF Values.
- Excellent attention to detail.
- Numerate with budget management experience including forecasting and planning.
- Comfortable briefing and directing colleagues and external staff and volunteers on site at events.
- Proven capacity of using initiative to identify innovative solutions to problems.
- Experience of drawing up and managing third party contracts for events.
- Brilliant time management and task prioritisation skills.
Personal Qualities
- Demonstrable passion and interest in mission and vision of the Foundation.
- A positive, can-do approach to work.
- Calm under pressure and able to handle challenging situations in a professional manner.
- Strong network of contacts in the events management industry.
- Reliable team player – able to identify areas of interaction with other activities of our work, and able to work with team to increase success.
Equal Opportunities
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An understanding of the principles of equality, diversity and inclusion and promoting inclusion in the work place.
Competencies
This job description is intended as an outline of the areas of activity only and can be amended in the light of the changing needs of the Foundation and will be reviewed as necessary in conjunction with the post-holder. It merely outlines the direct areas of responsibility and will be supplemented each year with agreed objectives and a professional and personal development plan.
Learning Ability
The ability to absorb new information readily and to put it into practice effectively.
- develops new ideas and proposals after studying and processes matters that have to do with their position
- asks for feedback on their performance in order to improve
- is able to absorb complex information and integrate it into their own method
- learns readily from their mistakes
- uses newly acquired knowledge readily for their own organisation
Problem Analysis
The ability to detect problems, recognize important information, and link various data; to trace potential causes and look for relevant details.
- notices problems that occur and oversees their consequences for the work's progress
- looks at a problem from various points of view: financial, strategic, personal, aet cetera
- is able to place a problem's development in time
- sees connections between seemingly unconnected operational problems and events
- gets to the heart of a matter readily by asking the right questions and using the right sources.
Innovative Power
The ability to direct one’s inquisitive mind toward initiating new strategies, products, services, and markets.
- participates in networks that are relevant to their organisation and are renowned for their innovative thoughts
- likes to avoid the obvious and offers proposals that are not always clear-cut yet feasible
- likes to discuss with colleagues and fellow experts about new possibilities or different implementations of existing techniques and methods
- listens carefully to other people's ideas and is able to assess their innovative potential
- is not hindered by competitive sentiments when someone else comes up with a good idea; joins in and values the idea instead.
Social Awareness
Being aware of relevant social, political and professional trends and developments and using this information for the organization’s benefit.
Please read the Candidate Pack for additional information about this role.
Date of Interview: 23rd September 2022
The Florence Nightingale Foundation (FNF) was established in 1929 as a living memorial to Florence. The Foundation advances the study of ... Read more
The client requests no contact from agencies or media sales.
The main purpose of the post is to raise funds for the College through face-to-face fundraising, and to have strategic oversight of the College’s regular giving programme and stewardship activity. The postholder will also support the Director with overseeing the general day-to-day running of the office administration, including gift processing, data entry and budgeting, ensuring effective and efficient systems are in place for successful fundraising.
The Database and Stewardship Officer (DSO) is a key role in the Development Team. The DSO is responsible for all aspects database maintenance, analysis and reporting, gift processing, prospect research and the implementation of core aspects of the donor stewardship strategy, including ensuring timely gift acknowledgment of all donations.
The client requests no contact from agencies or media sales.
Oriel and its fundraising programme
Oriel College, founded in 1326, is the fifth oldest Oxford college. Although Oriel is one of Oxford’s most established colleges and rich in many of the traditions you would expect to find in such an institution, it is ambitious in its outlook and forward-looking.
Led by the Provost, Lord Neil Mendoza - who is also an Orielensis (alumnus of the College) – the Governing Body consists of over 40 Fellows. Oriel’s community is made up of some 340 undergraduates, 220 postgraduates, 150 academic, 135 non-academic staff, and around 7,000 alumni worldwide.
The College’s already successful regular giving programme is at an exciting stage of growth and is ready to be taken to the next level in the run-up to the College’s 700th anniversary year. Oriel has a vibrant and engaged alumni body many of whom show their commitment to the College by financially supporting its students, teaching and research, and historic buildings. Most recently, scores of alumni gathered to fund two scholarships for Ukrainian scholars at Oriel.
The Role
The Development Officer (Regular Giving and Legacies) is integral to the success of fundraising and alumni relations at the College. As we approach our 700th anniversary in 2026, we look to the new postholder to revamp our regular giving programme and achieve a step-change in broad-based support of our charitable goals including student bursaries and scholarships, world class research, and maintaining our historic environment.
We are seeking an enthusiastic colleague to join an energetic team of eight, to help drive philanthropic support for Oriel. The postholder will work with the Deputy Director of Development and Director of Development to formulate and implement a new strategy to significantly improve on an already impressive regular giving programme.
The postholder will be responsible for developing the strategy for and delivering the already established annual telephone campaign, as well as regular email and postal campaigns to alumni and friends of the College. They will also lead bespoke leadership level’ asks to some of the College’s most generous regular donors.
We are seeking applicants who would relish the opportunity to review the existing programme and break new ground in digital (inc giving days), peer-to-peer fundraising, and other innovative approaches.
The postholder will be responsible for generating philanthropic support from current students and recent leavers and produce all fundraising literature, including that related to major gifts. They will also take strategic ownership of Oriel’s legacy giving programme.
To succeed in this role, you will have:
- Proven organisational skills and attention to detail, with an ability to prioritise and manage multiple tasks.
- Excellent communication skills, both written and spoken, with an ability to engage with a variety of constituencies such as alumni, Fellows, and the wider community.
- Ability to self-motivate as well as work flexibly as part of a team.
- High degree of professionalism, tact, and diplomacy.
- A good level of education, degree level or equivalent.
- Experience of fundraising software and databases, ideally DARS/Raiser’s Edge.
- An understanding of the importance of philanthropic giving.
- Empathy for the goals of an Oxford college and an understanding of some of the current challenges facing higher education.
Benefits include:
A generous workplace pension scheme, 30 days annual leave plus public holidays (or time in lieu of public holidays worked), free meal on duty, and discounted bus travel. More information about local and nationwide benefits can be found on the vacancy page on our website.
For further information and to apply for this position, please visit our website via the 'apply' button.
Closing date: 9am on Tuesday 30th August 2022
The College exists to promote excellence in education and research and is actively committed to the principle of equality of opportunity for all suitably qualified candidates.
University of Westminster
Development Manager
REF: 50060207
Salary: £42,340 per annum (Incl. LWA)
Hours: Full time
Contract Type: Fixed Term
Position Type: Professional
Department / School / College: Global Recruitment, Admissions, Marketing and Communications
Location: Central London
This post is full time, 35 hours per week and is a fixed-term maternity cover post through to 31st October 2023
This opportunity comes at an exciting time in the University of Westminster’s story, with the Development Team being placed at the epicentre of the institution’s redevelopment of 29 Marylebone Road: The UK’s most inclusive centre for collaborative enterprise and innovation. See project video here.
The centre will have a particular focus on inclusive enterprise, attracting and developing budding entrepreneurs, and supporting the digital upskilling agenda, for those who come from some of London’s most diverse communities.
The 10-storey building is being developed into a reimagined collaborative workspace, fit for a post-COVID world and the work is anticipated to commence as soon as this September for a planned opening in Spring 2024. It will be an attractive space which brings together diverse entrepreneurial talent, encouraging and developing raw start-ups and social enterprises through dynamic interaction with London-based business expertise.
As the first London University to be granted a Social Enterprise Gold Mark, we want this building to act as a physical embodiment of business for social good, upskilling community organisations to maximize their impact and catalysing the regeneration of the capital as it recovers from COVID-19's devastating impact.
29 Marylebone Road is intended to provide opportunities in abundance: for current students needing access to employability programmes in a challenging job market; for graduates seeking to develop their skillsets as they take their entrepreneurial concepts into the UK market and beyond; and for developed businesses who want to access services, training and the wide array of student talent available at Westminster. The continued engagement with business and industry will be essential to developing our approach to reskilling London’s young people.
We are in a position to welcome an individual to work with the Head of Development and Fundraising for 12 months. The postholder will help to secure funds for the multiple activities and programmes that will be offered within the space through building new relationships with significant individual and corporate prospects and by cultivating and stewarding a portfolio of existing donor relationships.
The range of inclusive programme of activities associated with the building will include inclusive scholarships; a central enterprise grant fund; an incubator programme; sponsored hackathons; our award-winning Westminster Working Cultures programme, and funding for activities supporting the upskilling and entrepreneurial ambitions of our local community
Reporting into the Head of Development and Fundraising, the successful candidate will also support other Development-related tasks, being able to fit in with a small, but agile, team that prides itself on teamwork.
To apply for this vacancy please click above. Further information can be found in the job description and person specification, which can be accessed through link below.
At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.
We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.
The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.
Closing date: midnight on 04 September 2022
Interviews are likely to be held on: 12 September 2022
The Directorate of Development & Alumni Relations is seeking an experienced development professional to join our team in the role of Head of Development.
Reporting to and partnering with the Director of Advancement and closely collaborating with the Campaign Director and management team, the Head of Development will be responsible for stepping up Aberdeen’s major and legacy gift programmes and playing an integral role in our campaign.
The successful candidate will develop and manage some of our most important fundraising relationships, whilst managing the broader major gifts (£25,000+) programme, directly managing a team and working with senior staff and volunteers to build a strong asking culture and ensure University fundraising goals are met.
You will work with the Director of Advancement to create and implement a fundraising strategy which will generate philanthropic income from graduates, non-graduates, companies, Trusts, Foundations, and institutional funders. The post will be responsible for the development, implementation, and monitoring of strategic and operational plans with agreed targets aligned with our new Campaign. You will work closely with the Campaign Director to align and coordinate with the fundraising Campaign pre- and post-public launch.
Salary will be at the appropriate point on Grade 8, £53,348 – £60,022 per annum with placement according to qualifications and experience.
Informal enquiries should be made to Catherine Wolfgang
This role is based in the UK and as such the successful candidate will be required to live and work in the UK.
The candidate appointed to this post may be eligible for homeworking on an occasional or regular basis. For more information, please refer to our Homeworking Policy.
Should you require a visa to undertake employment in the UK you will be required to fulfil the minimum points criteria to be granted a Certificate of Sponsorship under the requirements of the Skilled Worker visa. At the time an offer of appointment is made, you will be asked to demonstrate that you fulfil the criteria in respect of qualification and competency in English. Please do not hesitate to contact Patrycja Bromm, HR Adviser (Graduate Trainee) for further information.
Job Reference Number: DEV125A
The closing date for the receipt of applications is 26 August 2022
The Directorate of Development & Alumni Relations embraces a diverse working environment and recognises the many benefits this can bring. Applications from individuals from across all of the equality protected characteristics are encouraged.
The client requests no contact from agencies or media sales.
The Technical Support Coordinator position is a hybrid role that requires an IT generalist who is able to assist internal staff with basic technical issues as well as specialize in both product set up as well as accounts receivable set up and invoicing in our database of record. The incumbent will be trained in all aspects of our system and will, in turn, provide assistance and training to other staff as needed. An important focus of this position will be to work within a standard set of processes that will be adhered to globally by similarly trained staff in other CASE regions. It is expected that the individuals in this role globally will form a centralized core of specialists who are able to “step in” to assist each other in order to balance the workload around the world.
The core functions of this position include but are not limited to the following:
Database and Systems Management
- Set up and manage all products in the Association Management database system relating to CASE Europe; events, research, membership offerings, sponsorship, and the graduate trainee programme, and serve as backup for product set up in the other regions.
- Create invoices (excluding event registration, corporate partner renewals and membership dues renewals) in Personify as requested by London staff and serve as backup for invoicing in the other regions.
- Act as Database Expert (Personify) for the Europe region. Work closely with Sr. Manager of Business Analytics, the Director of Data Administration, and the Technical Support Coordinators from other regions to ensure there is global standardisation of processes relating to the database. Provide a voice for the regional offices when changes are suggested.
- Work closely with the Technical Support Specialists in other regions to help balance the global workload.
- Provide database maintenance ensuring accuracy and helping to improve data cleansing processes.
- Develop strong familiarity with, and provide support and training for, CASE’s core applications (Microsoft Office 365, Adobe, Sophos, Zoom, SmartSheet, Personify etc.).
Office IT Support
- Serve as the first point of contact for CASE staff in Europe seeking technical assistance. Walk colleagues through steps to help them resolve their technical problems.
- Assist with the installation of new hardware and software.
- Assist with technology projects as assigned.
- Maintain an inventory of all IS equipment.
- Setup and maintain all IT-related equipment. Provide/coordinate repair of IT equipment as needed.
- Ensure proper recording, documentation and closure on issues. Properly escalate unresolved issues to our third-party IS support team.
- Liaise with IT support consultants in US and UK and co-ordinate work, as required, to maintain all IT systems for London-based staff. Represent the Europe region when new products and systems are being implemented, inform Europe staff of any changes and ensure they are kept up to date and trained on any new systems.
Other
- Act as data steward to oversee procedures, manage data quality, implement policy changes. Provide first line of support for Europe office staff on any Data protection queries.
- Assist in a collegial way with membership, marketing and communications, educational programmes, administrative and other activities of CASE.
- Collaborate with CASE colleagues in other parts of the world to ensure the best sharing of effective practices.
- Perform other duties as assigned by the Sr. Manager of Business Analytics.
Fiscal Management/Budget Responsibilities/Judicious Use of Resources
- Exercises fiscal responsibility in the utilization of all CASE resources.
Liaison Responsibilities
- Works cooperatively and diplomatically with all divisions and regions.
- Liaises with CASE colleagues in other parts of the world to ensure the best sharing of ideas, expertise and knowledge.
- Incorporates tasks and/or projects related to objectives as directed by the CASE Strategic Plan.
Image Responsibilities
- In keeping with the CASE Values Statement, ensures that CASE is well represented by exercising a high degree of professionalism, accuracy, and ethics, in all activities, services, and products.
Performs other duties and responsibilities as assigned by the Supervisor.
Alternative Work Arrangements
As of January 1, 2022, CASE implemented an alternative Work Arrangement policy where, after 4 weeks of employment, eligible staff are given the opportunity to work from home up to 2 days per week and in office at least 3 days per week.
POSITION REQUIREMENTS
Education and Experience: A minimum of two years’ experience in a similar role or an academic background in a technology-related field. Experience working in an association or non-profit preferred.
Skills and Abilities:
- Ability to demonstrate a technical, logical thought process and the ability to stick with a problem until it is resolved to the end-user’s satisfaction.
- Proven problem-solving skills and excellent, pro-active customer service and satisfaction skills.
- Excellent attention to detail.
- An ability and willingness to undertake, and deal effectively, efficiently, and appropriately with, administrative responsibilities.
- An ability to manage small projects with ease.
- A high level of skills in oral and written correspondence with professionals and those with expertise.
- High comfort level with IT systems, and a good working knowledge of Microsoft Office 365 and management of CRM and other database systems.
- A strong commitment to contributing to an organizational culture that celebrates diversity and inclusion.
- Ability to uphold a strict level of confidentiality. (CASE is a global organization that adheres to global data privacy standards.)
- A pro-active and can-do attitude, even when working under pressure and with all levels of staff.
- A demonstrated interest in advancing education in the not-for-profit sector.
- A strong commitment to contributing to an organizational culture that celebrates diversity and inclusion.
- An understanding and interest in engaging with a broad range of cultures and countries.
- Experience in an international environment desired.
- Education-related experience a plus.
- Must have a strong customer service orientation.
CASE is a global not-for-profit and membership association whose vision is to advance education to transform lives and society. Its mission is to be the home for communities of advancement professionals and to inspire, challenge and equip them to act effectively and with integrity to champion the success of their institutions. CASE defines the competencies and standards for the profession of advancement, leading and championing their dissemination and application with over 97,000 advancement professionals at 3,100 member institutions in 80 countries.
Broad and growing communities of professional practice gather under the global CASE umbrella. Currently these include alumni relations, development services, digital, communications, fundraising, government relations, marketing and web. Individual members are at all stages of their career and may be working in universities, schools, colleges, cultural organisations or other not-for-profits. CASE membership also includes many corporate partners. CASE uses the intellectual capital and professional talents of an army of volunteers to advance its work.
Headquartered in Washington, DC, CASE works across all continents from its regional offices in London, Singapore and Mexico City. CASE works to achieve a seamless experience for all its stakeholders: particularly its members, volunteers and staff. Working together across time zones and borders, CASE staff in all offices seek to make the ambitious OneCASE aspiration a reality.
Management reserves the right to review and revise this document at any time. This document represents a description of intended job content, and should not be construed in any way to be a contract of employment.
ABOUT CASE
CASE is a global education not-for-profit membership association that advances education to transform liv... Read more