Commercial Programme Lead Jobs in Tadworth, Surrey
Challenge Partners is seeking a purpose-led sales leader to deliver a crucial strand of our ambitious strategy to benefit 500,000 pupils each year by 2027.
Applications from our growth target regions - North West, North East, Yorkshire and Humber, and the Midlands - are strongly encouraged, but not essential. Weekly term-time office days in London are a requirement of the role, but we would consider reduced office days for a successful candidate based in one of these target regions.
Challenge Partners is an England-wide education charity with a mission to reduce educational inequality and improve the life chances of all children. We do this by delivering programmes and networks to boost school improvement, leadership development, and pupil progress.
By leading our sales and marketing, you will deliver a crucial strand of our exciting strategy to enhance and extend Challenge Partners to benefit 500,000 pupils each year by 2027. Reporting to the Chief Executive, your main objective will be to drive sales to increase the number of new schools and trusts joining Challenge Partners. You will also devise and lead marketing campaigns to build our brand and profile.
You will be the sales and marketing expert in the organisation, with good commercial sense and sensitivity to the sector. You will be able to design, execute and monitor impactful campaigns to help us reach new schools and trusts. You will have the personal credibility to win the confidence of school and trust leaders and the tenacity to convert interest into sales personally and through your small team.
You will be a strong and highly-skilled communicator with excellent interpersonal skills and ability to develop and strengthen new and existing relationships. As a confident public speaker, you will engage and inspire audiences of school and trust leaders. As a senior leader you will have a track record of building, managing and developing high-performing teams and play an important role on our Leadership Team in steering the organisation and upholding our culture.
We are a small, but diverse and dynamic team. We expect everyone in the central team to get stuck in, so you will need to be comfortable to both set the strategy and ‘do the do’ in the functions you oversee.
All employees at Challenge Partners will be subject to an enhanced DBS check as part of our commitment to safeguarding.
Challenge Partners is committed to diversity, equality and inclusion and we are working towards a goal where our team fully reflects the diversity and difference in lived experiences. We strongly encourage applications from under-represented groups including: people from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ people, and those with disabilities.
Strictly no agencies.
The client requests no contact from agencies or media sales.
Micro Rainbow is a leading UK organisation working with LGBTQI people seeking asylum and LGBTQI refugees to enable them to live in safety, with dignity and to rebuild their lives. Our operational teams are based across the UK providing specialist support to LGBTQI people on: safe housing; navigating the complex asylum system; addressing homelessness and poverty; tackling social isolation and accessing health care, education, and employment.
Micro Rainbow has ambitions not only to meet fully the demand for safe housing of LGBTQI asylum seekers by increasing the number of its safe houses but also to improve the experience of LGBTQI people seeking asylum and LGBTQI refugees across the UK by providing specialist LGBTQI services.
Micro Rainbow is looking for an Individual Giving Manager to create an individual giving and fundraising strategy for the organisation. In this newly created position, you will play a crucial role in nurturing relationships with individual supporters to make a difference to the lives of LGBTQI refugees and asylum seekers in the UK. As Individual Giving Manager you will be responsible for creating and implementing strategies to attract, retain, and upgrade Micro Rainbow’s allies (individual donors), ensuring a steady and growing stream of funding and contributing to the sustainability of Micro Rainbow.
This role requires a candidate with a strong background in building relationships and identifying and developing new prospects. They will need experience in the development of strategic and creative giving programmes and to be excited at the prospect of pursuing new opportunities for the organisation by engaging with individual and major donors, and high net worth individuals.
The client requests no contact from agencies or media sales.
FareShare
Job Description – Supply Chain and Logistics Officer (Charity Food Supply)
Reporting to: Supply Chain and Logistics Manager
Location: Hybrid with regular travel to London/Sheffield
Contract: Permanent
Hours: 35 Hours, Full Time
Salary: National operational- £26,138-£27,513 and London operational £28,731-£30,243.
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups. During 2020, we redistributed 113 million meals through our FareShare Regional Centres and our retail surplus model FareShare Go, reaching over 1 million people.
Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.
The COVID19 pandemic has shone a spotlight on the issue of food insecurity in the UK and with it, FareShare’s ability to get food to vulnerable communities nationwide. We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
This important role sits within our Supply Chain and Logistics team, responsible for processing offers of surplus food from our food partners into our network of Regional Centres and the wider community. This role is essential in ensuring that the food we are offered reaches the thousands of charities and community groups we support across the UK.
The role is a combination of customer service provision and supply chain coordination with a strong data focus. You will analyse varied datasets to decide how food is distributed across our Network to ensure optimal and sustainable distribution. You will also be responsible for continuing and championing the high levels of customer service we provide to the food industry and our network of Regional Centres.
You will work closely with FareShare’s food suppliers, transport partners, and our Regional Centres to identify and overcome operational challenges to distribution. The successful candidate will also work closely with our Food Commercial team to ensure our food partners receive excellent operational support and customer service. We are continually evolving our processes and you will work within a culture of continuous improvement to improve operations within the team.
It is essential that you are passionate about our vision, ensuring that no good food goes to waste. We are looking for organised people who are good at multi-tasking and problem solving. Your time management skills will be exceptional and you will be comfortable working under pressure. You will be data savvy, and confident to manage feedback to various stakeholders with astute analyses and recommendations.
Main areas of responsibility
Food Industry Customer Service
- Deliver excellent customer service, ensuring offers are responded to and processed within agreed service level requirements
- Work closely with the Food Commercial Managers, providing feedback and reporting on service issues and attending meetings and site visits as appropriate
- Assist Food Team with insight and feedback from food businesses, capturing key account information in our CRM system
Regional Centre allocation
- Adhere to the requirements of the Network Service Level Agreement
- Work with the Supply Chain and Logistics Manager to match food supplied to Regional Centre needs, always working to maximise surplus redistribution and minimise waste
- Ensure that offers are allocated in an efficient and timely manner according to network needs and agreed priorities to maximise social impact of surplus food
- Using our CRM system, maintain timely records of accounts, allocations, offers and case management
- Maintain high standards of customer service to the Network and Operations teams and develop respectful and effective working relationships with the Regional Centres.
- Build your understanding of our Network and your relationship with Regional Centres through a programme of regular site visits in collaboration with the Network Development Managers
- Work with the Network Development Managers and Food Supply & Services Managers to identify opportunities to maximise and grow redistributed food volumes
Logistics and transport
- Work with Commercial Managers and hauliers to implement best practice processes and reduce costs for FareShare whilst maximising acceptance of food
- Work with hauliers to plan transport requirements and ensure that we are able to meet network demand
- Work with Regional Centres to coordinate and plan routes for internal FareShare logistics
- Reactively solve transport issues throughout the working day
Data and Analysis
- Use FareShare PowerBI reports to ensure optimal product allocation within contract requirements
- Specify, build, monitor and analyse Salesforce reports to increase efficiency of allocation
- Use dashboards to monitor network issues
- Lead regional network agreement service level review meetings
- Report on data integrity issues to the Network Analyst
Team coordination and representation
- Support the Team providing assistance and cover when required e.g. during busy periods, annual leave and sickness to ensure an even spread of work across the team
- Support the training of new team members
- Represent the Supply Chain and Logistics team at network cluster and food category meetings
- Deputise for the Supply Chain and Logistics Manager when required
- Keep team process instructions up to date Project support
- Act as Supply Chain and Logistics team lead on cross functional projects as required alongside stakeholders including: retailers, funders, and strategic food partners
- Project review; share learnings with the Supply Chain and Logistics team
Person Specification
Essential Criteria
- An understanding of food insecurity and sustainability issues, and passion for the mission and values of FareShare
- Excellent communication skills (written and oral)
- Evidenced problem solving ability
- Excellent customer service skills
- Excellent organisation skills – able to prioritise with competence managing ongoing projects alongside reactive daily tasks
- Computer literate with good working knowledge of MS Office, in particular Excel and Word
- Self-starter, ability to work within clearly defined and agreed parameters with limited supervision
- Proven ability to build and maintain relationships with multiple stakeholders and third parties
- Ability to handle and analyse data, spotting trends in data and reports
- Experience of working in a fast paced and pressured operations role
- Experience of working in a customer service environment
Desirable
- Advanced Excel skills and abilities to analyse and manipulate large datasets
- Salesforce or similar CRM system experience
- Supply chain and logistics background
- Experience of working as part of a project team with some responsibility for delivery of a project
Competencies and Behaviours
- Treating people with respect, being inclusive
- A natural inclination for problem solving
- Comfortable in a busy working environment managing competing pressures
- A desire for continuous improvement in individual and team processes and responsibilities
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
About the Role
Through our range of programmes, we work to inspire and empower young people, whatever their background to succeed in work and life. A unique opportunity has arisen for a highly motivated and enthusiastic individual to manage the delivery of our EDI programmes and have a real impact on the participation of underrepresented groups in our programmes, as well as building on our established position within the skills sector.
The ideal candidate will have experience in developing, managing and evaluating senior stakeholder relationships with external networks. With a proven track record of consistently delivering projects and programmes with high-quality results, the successful candidate will have up to date ED&I knowledge and demonstrable experience of raising the profile of an organisation within this setting. The candidate will be experienced in development of programmes and partnerships to suit delivery of strategic objectives, and be able to project manage internal colleagues to deliver against set KPIs.
The successful candidate will have a passion for working within a charity that focuses on developing young people from all backgrounds, and will have the experience, knowledge and understanding to drive forward EDI in external facing programmes.
Role purpose
The purpose of this role is to lead, develop and deliver WorldSkills UK’s external Equity, Diversity, and Inclusion (ED&I) programmes supported by stakeholder engagement strategies across our network of industry, education and government. The role will ensure that we engage external stakeholders to help deliver our ambition to be a leader, partner and ally in creating positive change for ED&I in the skills sector.
Key tasks and responsibilities
1. Deliver positive action activity for change:
- Support the development and delivery of WorldSkills UK’s external ED&I strategy. Ensure it is fit for purpose, has recognised long term goals and will deliver measurable change, reflecting organisational priorities around increased engagement with ethnic minority groups and females. Provide an overarching framework and help further develop strategic KPIs for our ED&I work, ensuring effective use of data, monitoring progress and performance.
- Work with the Senior Strategic Partnerships Manager to develop action plans that will drive our continuous improvement:
- Support our skills competition development programmes to increase the diversity of young people engaged
- Support the development of role models to showcase the impact of our work and encourage diversity in key areas of industry, including future priority skill areas
- Support the development of learning resources that aid engagement with underrepresented groups
- Support teams to ensure ED&I matters are considered and addressed as key components of all strategies, plans and programmes.
2. Manage the ED&I Advisory Group:
- This is a unique opportunity to work with experienced and prominent senior individuals from across education and industry who are invested in driving the agenda for ED&I.
- Lead the administration and ongoing development of our Equity, Diversity and Inclusion (EDI) Advisory Group.
- Engage the Group to help support, advise and challenge WorldSkills UK on its actions to remove obstacles and barriers faced by young people from under-represented backgrounds in our programmes.
- Report regularly to the Group on progress against KPI’s and facilitate reports for the WorldSkills UK Board.
3. Project Manage the ED&I Heroes Awards
- The Awards is an established flagship event which provides a platform for WorldSkills UK to celebrate success with its partners, amplify best practice and inspire others to drive change across the skills systems in education and business.
- Project manage delivery of the annual Equity, Diversity, and Inclusion Heroes Awards, supported by relevant internal teams
- Establish the nominations process
- Co-ordinate the judging panel
- Organise the awards ceremony
- Manage the support of the awards partners.
4. Manage strategic relationships
- Manage a portfolio of ED&I focused Strategic Partnerships with organisations from across the skills sector, facilitating their support and engagement with our EDI programmes.
- Grow our network of partners to widen our reach, help further drive work in this area and collectively impact on the sector.
- Advise and support the development of the CEO’s international activities on ED&I with WorldSkills International (WSI).
5. Raise the profile of WorldSkills UK’s ED&I work:
- Work with teams across the organisation to support our Mission to ignite a national and global movement to help more young people, regardless of their background, get the best possible start in work and life.
- Support the Senior Strategic Partnerships Manager and Marketing and Communications Team to showcase the impact of our programmes:
- Help to externally profile and articulate the value and impact of our activities using the channels and tools available
- Seek opportunities to advocate for our work through stakeholder engagement and networking
- Support the Corporate Partnerships team to identify and secure commercial income related to our ED&I initiatives.
- Work across the organisation to build on existing external relationships and develop new strategic partnerships that reinforce our position as a skills sector leader.
6. Internal ED&I Liaison:
- Whilst not responsible for WorldSkills UK’s internal ED&I activities and agenda it is anticipated that the post holder will spend up to 10% of their time supporting and working with the Corporate Affairs team on internal ED&I matters, with the remaining 90% spent on external work.
- It is not essential that the postholder has extensive experience in this area.
7. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
- Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
- Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Corporate Partnerships team and the wider organisation.
- Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
- Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
- Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
- Demonstrable equity, inclusion and diversity experience [E].
- Experience of managing and delivering, at pace, external ED&I programmes that have achieved positive change outcomes [E].
- Proven track record of engaging multiple external stakeholders and relationship management at all levels [E].
- Demonstrable experience as a networker within the ED&I sector and/or further education sector [D].
- Project management qualification and/or relevant experience [E].
Knowledge and skills:
- Up to date knowledge of the wider equity, diversity and inclusion agenda [E].
- Ability to clearly and concisely articulate ideas, concepts, and new ideas to engage multiple external audiences and successfully influence opinion [E].
- Able to present metrics and report on progress against business objectives and KPIs to all relevant stakeholders [E].
- Strong communication and interpersonal skills [E].
- Able to build a strong external network to understand ED&I practices across other businesses in our industry [E].
- Strong analytical, problem solving and critical thinking skills [E].
Personal qualities and attributes:
- Passionate about equity, diversity and inclusion and making positive change within a wide network [E].
- Excellent team player with a collaborative approach to work [E].
- Enthusiastic and able to motivate others [E].
- Very reliable and with a high level of probity [E].
- Able to work on own initiative with broad direction [E].
- Able to think creatively and solve problems [E].
- Possess a strong work ethic and desire to achieve results [E].
- Flexible in working methods and ideas [E].
Special circumstances:
- Prepared occasionally to work outside normal hours [E].
- Prepared to travel within the United Kingdom [E].
- Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
The client requests no contact from agencies or media sales.
Head of Commercial Services
Salary: £52,000 per annum, with competitive benefits package, and potential for ‘on-target earnings’, linked to performance
Contract: Permanent
Reports to: CEO
Hours: Full time (40 hours per week including one hour lunch break each day)
Start date: As soon as possible after 1st September 2024 (start date flexible but organisational need is from September)
Location: Home-based (travel costs paid for meetings)
Job Description
Waterwise is looking for a Head of Commercial Services. This is a new permanent role on our Senior Leadership Team, reporting to the CEO and specifically designed to deliver against the next phase of Waterwise’s journey – increasing our reach and impact on water efficiency both within and beyond the water sector. You’ll be leading and broadening our commercial offer, helping us drive even greater impact in water efficiency, and the income to support it, across the UK. You’ll refine our proposition and pricing of existing services, seeking opportunities to cross-sell additional services to existing audiences, as well as broadening our reach, engaging with completely new audiences and developing and shaping new commercial services aligned to new customer needs. You will have strong experience at senior level in driving commercial impact for good, and everything this involves in terms of income, growth, commercial strategy and delivery, and risk management. You’ll be working closely with our Board, and reporting to the CEO and the Board on finance and risk.
For full job description, person specification and details, download the candidate pack.
About Us
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. We are a happy and growing team, and our staff survey reflects that the CEO’s number 1 priority is staff wellbeing – followed in second place of course by water efficiency, our mission.
Benefits
This is a home-working position with travel for meetings. Our competitive non-financial benefits package includes the Four Day Week – 80% of contracted hours for 100% of contracted pay (we don’t work on Fridays). Other benefits at Waterwise include homeworking; a positive, values-based environment and inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload; death in service benefit at x2 of salary; paid chartered and professional memberships; individual and team training budgets; maternity leave and adoption leave beyond statutory; and sickness pay beyond statutory.
Our Values
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.
You can read our Equity, Diversity and Inclusion statement on our website.
We want to ensure that our recruitment process is inclusive of and accessible for everyone.If you are interested in applying for a role with us and think you may need some additionalsupport or reasonable adjustments made to any part of the recruitment process, please get in touch.
For this role we particularly encourage applications from candidates who are likely to be underrepresented in Waterwise’s workforce. These include people from the global majority, LGBTQI+ people, and men.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you motivated to use your commercial edge to build and foster relationships to win business?
Is your approach one of partnership and problem solving, no matter what the circumstance?
Do you want to work in a team where you will be supported to be ambitious about the quality, drive and impact of the work you lead on and make a difference to people so they are empowered and heard when it matters most?
If this sounds like you, then we could be a perfect match…
About the role
We're looking for a highly motivated and skilled Business Development Manager with a passion for relationship building and service sales. Someone who can actively engage and work with our existing client portfolio and win new business through formal tendering opportunities to ensure VoiceAbility remains a provider of choice.
In this new role, you will sit in the Business and Strategy directorate working proactively with external stakeholders and colleagues from across the organisation to ensure that we grow our portfolio of contracts, re-win existing business and advise clients of new services. You will be doing a mixture of new business sales and account management of existing services.
This position is a full-time, 35 hours a week, permanent contract with a starting salary between £39,000 - £46,500 per annum depending on skills and experience. We are open to a conversation about flexible working or job sharing. Whilst the role is home-based, some travel for meetings and events will be required.
About us
VoiceAbility is an independent rights and voice charity and one of the UK’s largest providers of advocacy and involvement services. We directly support and empower tens of thousands of people every year when they face life-changing decisions or need support to have their voice heard when it matters most. We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years.
We have social impact through our delivery of a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We also influence policy and practice to push for changes to give people more choice and control over their lives and better support when facing challenging times. We have ambitious plans to continue to grow our influence and shape new and innovative services that will increase our impact.
How will you make a difference?
Through your commercial management expertise, you will win new business and ensure the retention of existing contracts. You will proactively manage your own workload, balancing known pipeline opportunities, acquiring, building and fostering relationships with stakeholders, collaborating with internal teams to craft winning proposals, and making the most of the new business opportunities open to us to ensure commercial success.
About you
You will have a minimum of two years experience of working in a Commercial Management, Account Management or Business Development role.
Have proven success in winning business through formal competitive tendering, ideally with central/ local government, by developing a credible position and clear convincing material and data.
You will have experience of working in an agile environment to respond to external factors that are likely to change at short-notice.
Experienced in stakeholder engagement and influencing both externally and internally, you will be a trusted partner to those who know you.
Our values resonate and you want to work somewhere where the empowerment of each other, our customers and clients is central to your work. You value teamwork and collaboration and demonstrate transparency and accountability in your work.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension and 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted gym membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Professional Development
You will have plenty of opportunities to enhance your professional abilities through in-house opportunities for training and through personal development conversations with your line manager where you can explore career development together.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
Closing date for applications: 9am on Monday 20th May
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title: Commercial Marketing Executive
Reports to: Commercial Marketing Manager
Direct Reports: N/A
Kooth is a fast growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support to the nation.
Working in partnership with the NHS, we are already the UK’s largest digital mental health platform for young people aged 10-25. We are now rapidly expanding into supporting the NHS adult population, providing corporate solutions to help build mentally healthy businesses, and expanding internationally.
Role Objective
To work with the Commercial Marketing Manager to drive commercial interest in Kooth Digital Health’s services in the UK healthcare setting by supporting the delivery of multi-channel campaigns, online and in-person events and customer database management.
Responsibilities
Digital Campaign Delivery:
- Working closely with the Commercial Marketing Manager, you will be responsible for the day-to-day management and logistics of various commercially focused campaigns ensuring deadlines are met and key milestones and metrics are achieved.
- Assist in planning digital marketing campaigns, providing support in defining objectives, identifying target audiences, and coordinating campaign logistics.
- Aid in the management of content on our digital platforms, such as email, social media, and online advertising, by helping with scheduling, monitoring engagement and responding to inquiries.
- Provide assistance in the implementation and management of email campaigns, ensuring proper organisation of workflows and automated drip campaigns, and helping with metric tracking to inform continuous improvement and conversion rate optimisation efforts.
- Support the creation of digital content by collaborating with internal and external teams to ensure materials align with campaign goals and adhere to brand guidelines and tone of voice.
Event Management:
- Assist in planning and coordinating in-person and online events, including conferences, roundtables, seminars and webinars. Travelling domestically and overnight stays will be required on occasion.
- Support logistical aspects of events, such as venue selection, travel arrangement, and coordinating with vendors and stakeholders to ensure smooth execution.
- Oversee the creation and preparation of event materials as required for in-person events, and manage the use of tech solutions ensuring seamless technology-driven experiences for our online events.
- Provide on-site support during events, overseeing set-up, managing schedules, and troubleshooting issues to ensure a positive experience for all stakeholders.
Marketing Operations:
- Manage marketing automation platform to streamline and optimise lead nurturing, scoring and campaign execution.
- Integrate and maintain various marketing technologies, ensuring seamless communication and data flow between different systems within the marketing technology stack.
- Develop and implement attribution models to track and analyse the contribution of various marketing channels to lead generation and conversion.
- Marketing Dashboards: Create and maintain marketing dashboards that provide real-time visibility into KPIs and support data driven decision making.
CRM and Database Management:
- Oversee the quality and integrity of marketing data, ensuring accurate and up-to-date information in our CRM system (Hubspot).
- Work with APIs to integrate the CRM with other software solutions (Hubspot, Monday, Salesforce, LinkedIn Sales Navigator and more) enhancing functionality and supporting cross-platform data exchange to map the entire customer journey.
- Integrate the CRM with email marketing to enable personalised and automated email nurture campaigns, ensuring accurate audience segmentation and recipient targeting.
Requirements
Essential:
- Bachelor’s or master’s degree in marketing, communications or equivalent work experience (Minimum of 3 years post graduate experience)
- Demonstrable experience in event management as well as evidence of collaborating with a range of internal and external senior stakeholders to deliver high quality, unique in-person experiences
- Proven track record in a previous digital marketing function with evidence of campaigns/collateral/content that you have created or contributed to and insight into their performance
- Proven track record in developing and executing successful email marketing campaigns.
- Proficient in managing customer relationship and content management systems, preferably HubSpot and WordPress
- Demonstrated experience in utilizing data analytics tools for digital marketing insights.
- Successful execution of multichannel marketing campaigns.
- Experience in implementing CRO strategies to improve campaign performance.
- Proven ability to efficiently manage end-to-end projects.
- Demonstrated expertise in managing relationships with key stakeholders.
Desired:
- Experience in crafting SEO-optimized content to enhance online visibility.
- Familiarity with Salesforce and its applications in marketing.
- Strong writing skills with a focus on creating compelling and engaging content.
- Experience in planning and executing digital marketing strategies for events.
- Experience in a similar role within health, social care or healthtech is preferred but not essential.
- A good understanding of NHS landscape and mental health service provision in the UK
Benefits
Are you looking for a fulfilling career with attractive perks and a supportive work environment? Look no further! We're excited to offer an incredible opportunity with a range of benefits that cater to your professional growth, well-being, and work-life balance.
1. Competitive Salary:
Up to £30,000 based on experience
2. Generous Annual Leave:
Enjoy 28 days of annual leave, in addition to public holidays, providing you ample time to recharge and spend quality moments with your loved ones.
3. Professional Development:
Benefit from our yearly professional training programmes, tailored to your career aspirations and designed to enhance your skills and knowledge.
4. Financial Security:
Secure your financial future with our pension contributions and annual company share option awards, giving you a stake in the success of the company.
5. Health and Well-being:
Prioritize your health and well-being with our comprehensive AXA Health Insurance and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of.
6. Life Assurance:
Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing.
7. Flexible Working:
Embrace the flexibility of remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity.
8. Lifestyle Benefits:
Participate in the Cycle to Work Scheme, promoting a healthy and eco-friendly lifestyle, and take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances.
At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression or sexual orientation.
Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity.
Request for Reasonable Adjustments:
We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team.
Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone.
Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults . We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. This will include a DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Regional Manager for Programme Delivery (London) - £29,000 per annum plus London Weighting (pro-rata)
6-month fixed term contract (continuing subject to funding)
**Please note that applications submitted without a Covering Letter will not be considered**
Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
This is one of two Regional Manager roles in London; Regional Manager for Programme Delivery, and Regional Manager for Volunteer Mentors.
The Regional Manager for Programme Delivery focuses on mentee demand, and managing the end-to-end coordination of multiple programmes cross London. It’s the perfect role for a candidate whose passions and strengths align closely with engaging youth organisations to establish successful 1MM Mentoring programmes.
Would you like:
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The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?
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A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain?
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An exciting opportunity to shape a growing organisation?
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Monthly Learning and Development training sessions for the whole team to enhance your personal development?
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15 hours per year volunteering allowance?
If so, this is the role for YOU!
The role is largely responsible for delivery of 1MM Mentoring Programmes. This includes partnership development, matching mentors/mentees, and oversight of mentoring relationships. Also to consider safeguarding measures, fundraising, and meeting growth targets. The role will help to establish a pipeline in line with 1MM’s aspirations for 2024 and beyond. This role reports to the Chief Commercial Officer (CCO).
1MM Regional Manager for Programme Delivery’s main tasks include:
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Helping 1MM to scale by helping establish over 150 new, high quality mentoring matches each quarter. (A match means that the mentor and the mentee have completed 1MM’s training and have had their first meeting)
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Meeting all quality assurance KPIs.
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Maximising conversion, retention, and mitigate drop-off
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Ongoing support for key stakeholder partners, including Youth Partners, and maintaining strong relationships.
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Securing at least one new partner per quarter.
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Becoming familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to users.
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Providing regular reports on progress related to the role.
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Potential for line-management responsibilities as the team grows.
For a more detailed job description, please see the job pack attached.
Terms and Conditions: This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.
Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.
Details on how to apply are attached as “Application Guidelines”
The client requests no contact from agencies or media sales.
War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. War Child are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. In 2021, the charity supported over 140,000 children and adults – making it one of their strongest years ever.
It’s an exciting time to join War Child as they have just launched their new Alliance initiative. The War Child Alliance brings together the five War Child fundraising members (in the Netherlands, UK, Germany and Sweden, plus Children in Conflict in the US), with 14 programme members, based in and around conflict-affected areas across the world and coordinated by a new international body: the War Child Alliance Foundation. Through the Alliance they are integrating programme activities under one umbrella – allowing War Child to combine strengths and pool resources – all with the aim to multiply impact for conflict-affected children.
As part of the Trusts and Institutional funding team of four you’ll work alongside the Head of Trusts and Institutional, Trusts Manager, Trusts Executive and the new Trusts and Institutional Funding Executive. The main task of the Institutional Funding Lead is to secure funding from UK-based institutional donors, with a primary focus on the FCDO.
You will drive forward dynamic and proactive engagement strategies directly with UK-based institutional donors and indirectly through consortia, as well as developing and supporting organisational positioning for contracts and grants.
This role will introduce innovative and agile funding approaches and models to enhance War Child UK’s competitiveness in a complex donor environment. You’ll achieve this by working closely with the War Child Alliance Foundation to research and analyse opportunities, enhance and support donor engagement plans, and drive forward engagement opportunities to maximise and secure funding.
About the role
- Develop and strengthen a network of contacts with relevant representatives from UK institutional donors and partners, primarily FCDO, institutional foundations and INGOs, to enable consortia to develop and grow.
- Identify funding needs within War Child and match them with institutional funding opportunities by engaging with country teams, the regional teams and the Alliance institutional funding coordination.
- Lead the co-creation, coordination, and design of complex and challenging proposals for institutional funding opportunities, including multi-country opportunities or large-scale consortium bids.
- Line manage the new Trusts and Institutional Funding Executive providing professional development and support.
About you
- Experience of co-creating, leading, and coordinating complex proposal development processes, ideally for relevant donors including FCDO and humanitarian pooled funds.
- Strong understanding of donor compliance, with an up-to-date knowledge of relevant donors including FCDO, and humanitarian pooled funds.
- Experience in building networks, partnerships, and consortia to maximise programme impact and funding opportunities.
- Line management or leadership experience.
Employee benefits
- Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, occasional working from home and compressed hours.
- Annual leave – 28 days per year (full-time) rising to 33 days with service, plus bank holidays.
- Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis.
- Family leave – we offer enhanced maternity, paternity, adoption & shared parental leave.
- Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
- Learning & development – dedicated to the investment in learning and continuing professional development for all our employees.
- Workplace Nursery Benefit – employees make tax and NI savings on nursery costs for children up to the age of 5.
- Range of flexible benefits such a Cycle to Work scheme and season ticket loans.
Expert recruitment for fundraisers and charities.
Seeking a meaningful shift in your career? Embark on a transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to pivot their professional journey towards creating a sustainable, equitable and just future.
Why join us?
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Make a real impact: Through two 6-month work placements with leading organisations, you'll gain hands-on experience tackling pressing social and environmental issues. Our partners, including Big Society Capital, Save the Children, Oddbox, Samaritans, and Systemiq, provide unparalleled opportunities to contribute to meaningful change.
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Expert-led learning: Immerse yourself in an intensive Learning & Development programme, with weekly in-person sessions led by experts from across sectors. This blend of professional training and academic rigour equips you with the leadership skills, knowledge and mindset to drive systemic change.
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1-2-1 mentoring & coaching: Receive personalised support through fortnightly mentoring sessions and quarterly executive coaching, fostering both personal and professional growth.
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Join a supportive community: From day one, you'll be welcomed into a tight-knit cohort of ~20 like-minded and ambitious Associates. Together, you'll share ideas, challenges, and successes, creating a sense of belonging and mutual support that extends far beyond the programme's duration. You’ll also join the expansive On Purpose community, connecting with a global network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.
Programme highlights:
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Earn while you learn: A competitive gross salary of £25,645 per annum, supporting your full-time commitment to creating change.
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Transformative impact: Nearly 1000 alumni are now leading change worldwide in all parts of the system, with 92% working in the impact sector, evidencing the programme's success in facilitating career changes towards impactful work.
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Diverse career opportunities: Our Associates have made significant career changes, moving into roles ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within, like a former music label business owner now the CEO of Hubbub, a former Consultant now Managing Director of Divine Chocolate, and a former Marketer at Google now Head of Europe for Terra.do.
Who we’re looking for:
This programme is ideal for individuals seeking a career change into the impact sector, or for those already in the impact sector who want to develop new skills, have the opportunity to work in more commercial organisations, or to join an engaged network of people who share your values and are working toward the same goal.
Specific sector/industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:
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A minimum of three years full-time professional experience
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The right to work in the UK
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Fluency in English
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Office environment experience
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Excitement towards building a career that helps transform our economy from profit to purpose
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Skills in project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.
Diversity and Inclusion:
We welcome applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.
Learn more and apply:
Register your interest in the programme and we’ll send you all you need to know on how to apply. To apply, you’ll need to submit your CV and answer four questions about your skills, work experience and why you’d like to join the programme.
Curious about making an impact with your career? Register your interest, after which you will receive an email with the link to start your application. To apply, you’ll need to submit your CV and answer four questions about your skills, work experience and motivation for joining the On Purpose Associate Programme.
Key Dates:
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Apply by: Tuesday 21 May, 9:00 am (BST)
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Interview dates: Mid-late June
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Programme start: October 2024
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Duration: One year
Join us in creating a healthier economy, society and planet. There has never been a more important time to act. Apply now and take the first step towards a career that matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
VoiceAbility is a leading national charity, working across the UK to support people who face disadvantage or discrimination to have a stronger voice, and to achieve their goals and rights. Our mission is to ensure that people are listened to, respected, and have access to the services and support they need to lead fulfilling lives.
We are committed to safeguarding and protecting children, young people, and adults across the UK home nations. We aim to create a safe and supportive environment where everyone is free from harm and can thrive. We are looking to recruit an exceptional individual to our new post of Director of Safeguarding, to join our leadership team and spearhead our safeguarding strategy.
Role Purpose
As the Director of Safeguarding, you will be the cornerstone of our commitment to the safety and well- being of children, young people, and adults across our organisation. Your role is to lead with authority and vision, developing and implementing a robust, UK-wide safeguarding strategy that not only meets but exceeds legislative frameworks and best practices. You will be the driving force behind a culture of transparency, vigilance, and continuous improvement, ensuring that safeguarding is embedded in every aspect of our work.
In this pivotal role, you will serve as the ultimate guardian of our approach to safeguarding, acting decisively and confidently in the face of complex challenges. Your strategic leadership will guide our organisation through the evolving landscape of safeguarding, anticipating risks, and seizing opportunities to enhance our protective measures. By fostering strong partnerships and facilitating open, constructive dialogue, you will inspire trust and confidence among staff, stakeholders, and the individuals we support. Your dedication and expertise will ensure that we remain at the forefront of safeguarding excellence, creating a safe environment where everyone can thrive.
Key Responsibilities
· Strategic Leadership: Direct and oversee all safeguarding activities, ensuring compliance with internal and external standards. Lead strategic planning and operational delivery within safeguarding domains.
· Service Delivery & Quality Assurance: Develop, review, and implement safeguarding policies and procedures to ensure they are current and compliant with legal requirements.
· Compliance and Risk Management: Ensure adherence to safeguarding legislation and manage risks effectively.
· Training and Development: Identify training needs, develop, and quality assure appropriate safeguarding programmes for all staff and volunteers.
· Incident Management: Handle complex safeguarding issues, ensuring swift and decisive action, including referrals to external agencies.
· Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders, including safeguarding agencies and partners.
· Reporting and Documentation: Maintain accurate records and report safeguarding activities to the leadership team, Safeguarding Governance Committee, Board, and relevant entities.
· Commercial Awareness & Innovation: Identify opportunities for commercial growth and innovation in safeguarding commissioning and processes.
· External Influencing: Use external expert stakeholders to better inform practice delivery and proactively horizon scan multi-sectors for future safeguarding opportunities to develop new ways of working and influence wider policy and societal change.
Person Specification
Qualifications:
· Degree in any related field or equivalent work experience.
· Relevant safeguarding certifications covering both children and young people (CYP) and adult safeguarding and protection.
· In depth evidence of comprehensive CPD and how you would deploy this knowledge in post
Experience:
· Extensive experience in a senior leadership role focused on safeguarding across large and complex organisations delivering services, in equal measure, for CYP and adults.
· Evidence of significant experience in delivering on each of the key responsibilities in depth.
· Proven track record in developing, implementing, and evaluating safeguarding policies, procedures, and training programmes.
· Experience managing and influencing teams and individuals on complex safeguarding cases, including conducting risk assessments and coordinating with external agencies.
Skills:
· Exceptional leadership and strategic planning abilities.
· Strong analytical and problem-solving skills, capable of making critical decisions under pressure.
· Excellent communication and interpersonal skills, adept at building relationships and influencing at all levels.
· Ability to train, mentor, and inspire a team, fostering an organisational environment of continuous improvement.
· A serious current working knowledge of the wider social, psychological, and environmental factors impacting safeguarding, with the capability to apply this
· Full awareness of national safeguarding landscapes, including key agencies and their roles, and the capacity to navigate and influence within and out with this ecosystem.
Attributes and Behaviours:
· A profound commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.
· High integrity and ethical standards, capable of managing confidential information discreetly.
· Proactive and innovative thinker, open to exploring new ideas to enhance safeguarding practices.
· A proactive and innovative thinker, open to exploring new ideas and approaches to enhance safeguarding practices with an ability to maintain own cutting-edge CPD.
Additional Requirements:
· Willingness to undergo an enhanced DBS check or other national equivalents.
· Flexibility to respond to urgent safeguarding concerns outside of regular working hours.
· Commitment and dedication to driving own continuous professional development in the safeguarding domain and other suitable areas of knowledge
How to Apply
To apply please click the Apply Now button to be re-directed to the VoiceAbility website.
Please note, given the importance and value of this role to the organisation, we will interview suitable candidates who match our criteria on a rolling basis and may appoint before the closing the date.
Join us in making a difference and ensuring the safety and well-being of those we support.
The client requests no contact from agencies or media sales.
Salary: £33,926 per annum (5 days)
Contract: Full or Part time available 4 or 5 days
Location: Hybrid. The post holder will be contractually based at Hospice House,Kings cross London. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment.
Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year)
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement -using Hospice UK’s supporting statement document – see below
Closing date for applications: Wednesday 22 May, 5pm
Interview dates: Wednesday 29 May and Thursday 30 May 2024. Interviews can take place in person in London or remotely via Zoom
The Role:
Join us at Hospice UK’s Compassionate Employers programme as we change how employers support their employees through grief, caring, and the end of life.
Since our launch in 2019, we've seen impressive growth, and now we need a talented account manager to help keep our clients happy and thriving. From NHS trusts and hospices to corporates, like Aviva and Deutsche Bank, you'll work with a diverse range of clients, so flexibility and tailored approaches are key.
We're after someone who can build strong relationships and think strategically to meet our clients' needs. You'll need to spot opportunities for growth and collaboration while ensuring our clients get the most value out of our programme. You don’t need to come from a wellbeing background, but we are looking for someone who is interested in this area and who shows a willingness to learn.
Most importantly, we want someone who cares as much as we do about making a real difference in people's lives at work. If you're driven to promote workplace wellbeing and eager to create positive change, come join us and help shape the future of the Compassionate Employers programme.
The Team:
We are a team of three that sit within the wider Income Generation and Grants directorate. The Compassionate Employers team includes the Compassionate Employers Programme Lead, Corporate Development Manager and the Compassionate Employers Executive.
Working together, we aim to support employers who need our workplace services, ultimately raising funds for hospices throughout the UK.
The Compassionate Employers programme and this role sit within our Corporate Development Team, within Income Generation and Grants. Compassionate Employers is a key part of Hospice UK’s Income Generation strategy.
Our Corporate Development Team works closely within and across the department. The focus in the team is on building partnerships with businesses, through commercial activity, fundraising or strategic support. Current corporate partnerships include several ‘charity of the year’ relationships, conferences and events, sponsorship, cause-related marketing partnerships, a supplier directory and a jobs board. As well as driving positive change for people affected by terminal illness and bereavement in the workplace, Compassionate Employers is an important income generation stream and ‘door-opener’ for Hospice UK.
Hospice UK:
Hospice UK is the national charity for hospice and palliative care. We provide support, leadership, expertise and advocacy for over 200 member hospices across the UK.
Our membership offer for hospices and their staff teams includes online resources, newsletters, conferences, networks, clinical and advocacy programmes. We bring hospices and sector partners together to discuss new ideas and collaborate in new ways, sharing good practice and celebrating the brilliant and innovative work that happens every day in hospices around the country.
How to apply
If you would like to apply for this role, please send the following documents to recruitment by Wednesday 22 May, 5pm
- Your CV. Ideally in Word format.
- A completed supporting statement form (link to new form)
- A completed equalities monitoring form
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above
Additional notes:
To be considered for this role you must have the right to live and work in the UK for your application to be progressed.
Hospice UK is an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
Are you passionate about young people’s mental health? Would you like to take the reigns on YoungMinds’ biggest partnership to date, with retail giant, Marks & Spencer, to make sure we maximise this opportunity, for both income and impact?
As Major Partnerships Lead you will spearhead our ground-breaking charity partnership with M&S, steering a multidisciplinary team of YoungMinds' colleagues. You will be an experienced charity partnership lead or corporate account management expert, with outstanding agile delivery/project management skills, confident relationship-building and negotiation skills, alongside experience of leading programmes with multiple workstreams and stakeholders to deliver impact.
You will be responsible for effective delivery of the partnership towards its ambitious goal of raising £5 million over the next three years, enabling YoungMinds to double its reach to young people, and help get our annual awareness campaign, #HelloYellow, into every primary school in the UK. You will work creatively with our partner and steering group to shape both fundraising and purpose driven activity to maximise our impact for young people.
As an experienced agile professional, you will work with key stakeholders to understand project requirements and priorities. Your people skills help you to bring disparate teams and opinions together and have them focussed on an agreed shared outcome.
The successful candidate will have:
- experience of leading a large charity partnership or corporate fundraising function
- experience of leading commercial negotiations
- experience of establishing and embedding effective systems and processes
- proven ability to establish credibility and manage and sustain strong relationships with a number of senior stakeholders
- ability to work at pace and with an agile approach
- excellent concise and robust communication skills both written and verbal
This role is a full time post (with the potential to do 4 days/week).
This is a three-year fixed-term position via a hybrid working arrangement.
We welcome applications from Black and minoritised, LGBTQIA+ groups and those with disabilities, as they are currently under-represented.
We hope that you would like to join us at a very exciting stage of our growth and development. You’ll be joining a bright, dynamic team who have a passion for supporting our ambitions.
The client requests no contact from agencies or media sales.
For over 500 years, Guy’s and St Thomas’ Foundation have been a constant in London’s ever-changing landscape, at the leading edge of health. It is located in the heart of a global city that is vibrant and diverse, but that is also a place with stark health inequity.
As an independent organisation, Guy’s and St Thomas’ Foundation invests, partners, engages and influences to come at big health challenges from all angles. Through a family of forward-looking organisations (Impact on Urban Health, Guy’s & St Thomas’ Charity, Guy’s Cancer Charity & Evelina London Children’s Charity), they collaborate with communities, partners, and hospitals, and use assets to transform lives.
This is an opportunity to join the Guy’s and St Thomas’ Foundation team, at a time where they are bringing their fundraising function in-house. This change, along with further investment in the Fundraising function, is expected to see growth in income – this is therefore an exciting time to join the team, and to have significant impact across the breadth of work covered by the Foundation and it’s family of linked charities.
The Supporter Experience and Journeys Lead, part of the Supporter Experience Team, will be responsible for overseeing the daily implementation of supporter journeys. This entails managing timelines and ensuring that all deliverables are achieved.
The Contract:
Salary: £37,332 to £42,099 (depending on experience)
Contract Type: Permanent
Hours: Full time 35 hours per week
Work arrangements: Hybrid
Benefits:
- Up to a 12% employer pension contribution.
- Annual personal development budget.
- Annual health and wellbeing personal allowance.
- Enhanced maternity, paternity, and parental leave pay, accessible without length of service requirements.
- Health and wellbeing programme offering optional free yearly health check-ups.
- Support for healthy eating, including fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT Kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays).
- Subsidies for glasses.
- Employee Assistance Programme.
About the role:
As the Supporter Experience and Journeys Lead you will collaborate closely with fundraising and support teams, managing the supporter panel and implementing new initiatives to enhance supporter experiences. You’ll update the supporter experience toolkit and ensure alignment with organisational best practices.
About you:
- Experience of developing best in class user journeys and experiences in the commercial or non-for-profit sector.
- Experience of facilitating or supporting on user research activities including focus groups, surveys, and user testing.
- Experience in reporting, evaluating, and testing.
- Experience of facilitating workshops both virtually and in person.
- Knowledge of a Fundraising Database (e.g. Raiser’s Edge or Salesforce)
- Knowledge and demonstrable experience of adhering to GDPR and PECR laws and codes of conduct.
- Understanding of NHS Charities or healthcare fundraising
To apply, please either send an updated CV in response to this advert or contact Gemma Hannington at TPP Recruitment to arrange a confidential discussion. We will then be in touch with further details regarding the role, and the recruitment process.
Guy’s and St Thomas’ Foundation has a strong belief that better health for all is within our reach and by becoming a more diverse, equitable and inclusive organisation together we can achieve this. Therefore, they welcome and actively encourage applications from candidates from a broad range of backgrounds, with different lived and learnt experience.
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on profile page
Travel: You will be required to work in the London office 40% of your contracted hours. There will be occasional travel to Chesterfield or other areas of the country for team away days (2-3 times a year).
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Do you enjoy creating print campaigns to inspire supporter loyalty, by telling real life stories? Do you love testing and learning about what makes a mass audience tick, whilst understanding individual motivations to give? Do you have experience in Individual Giving fundraising or similar experience from outside of the charity sector? If so, then this role is for you.
About the role
Our Individual Giving programme includes cash appeals, regular giving, weekly lottery, retention pieces (including a supporter magazine), and more.
We need your help to deliver insight-led creative campaigns across print media for a mass donor audience, aiming to grow supporter loyalty and inspire repeat donations and repeat actions across our products. You will use data to test and learn, optimising opportunities for our community to support.
You’ll join the small but mighty Individual Giving team, aiming to raise over £1.3 million in 2024/25, with ambition to grow in the future. Together with the Mass Engagement and Fundraising team, we strive to raise money to improve the lives of people with arthritis.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
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Experience of planning and delivering engaging, innovative insight-led campaigns across print media channels, within a charity or commercial setting.
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Supporter or customer-led with a track record of developing retention or loyalty plans to inspire people to donate, purchase, or take non-financial actions.
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Enjoying developing content, with a critical eye, that is relevant and engaging for different audiences.
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Passionate about working with data and insights to understand audience needs and motivations, to help make campaigns more relevant and effective.
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Managing multiple projects and conflicting priorities, whilst delivering to a high standard.
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Working well with budgets, tracking financial and other metrics and working to improve ROI.
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Working collaboratively with colleagues across levels and confidently with external agencies.
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Being a proactive team-member, bringing ideas to the table, supporting and constructively challenging colleagues.
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Acting as an advocate for people with arthritis, always creating opportunities to hear the voices of those with lived experience.
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Feeling as comfortable embracing failures as you are with celebrating success
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
Interview
Interview dates to be confirmed.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.