The US-UK Fulbright Commission is a not-for-profit organisation whose mission is to advance education, promote civic engagement and develop compassionate leaders through education exchange between the peoples of the US and the UK.  With core support from the UK and US governments, the Commission offers prestigious Fulbright awards for postgraduate study and academic research in the US and the UK, as well as an Advisory Service.  As part of the EducationUSA advising network, the Advisory Service is the only official source of US study information in the UK.

As part of our advising mission, we deliver the Sutton Trust US programme. Working in partnership with the Sutton Trust, one of the UK’s leading social mobility charities, the ambitious programme gives talented state school students a taster of US culture and higher education through an annual programme of support, including UK-based residentials and a week-long summer programme at a US university campus (when COVID allows). Those students interested in pursuing a full undergraduate degree in the US receive one-to-one guidance and application support from the team throughout the admissions and financial aid process in the autumn.

This role supports three programme managers and the director to work with the students, by helping to administrate the programme – including supporting programme selection, residential coordination, US admissions advice, through to pre-departure programming before students enrol at a US institution. The programme is administered by the Fulbright Commission, and the assistant sits in the Advising team within the Commission.

You will offer a passion for higher education and a willingness to learn. You’ll have a great eye for detail, be organised and be efficient. You’ll be able to spot problems before they arise and excel at ensuring processes are followed – all while being sympathetic to our students. Essential for the role will be experience of working with young people either in a professional or volunteering capacity. Given the mission of our organisation and the nature of the Sutton Trust US Programme, candidates with personal experience with the US higher education system will be at an advantage.

The US-UK Fulbright Commission offers exceptional opportunities for people interested in international education and who are committed to our mission and vision. New staff join a small and friendly team who are highly motivated, entrepreneurial and passionate about cross-cultural exchange.Our staff benefits include 29 days holiday (including 3 US holidays and 3 Christmas closure days) plus bank holidays, pension scheme (employer contribution of 5%), employee assistance programme, flexible working and excellent learning and development opportunities.

We welcome and encourage job applications from diverse candidates, including people with disabilities, people who identify as Black, Asian and/or Minority Ethnic, and people who identify as Lesbian, Gay, Bi, Trans, non-binary and/or Queer. As part of our focus on social mobility, we also encourage applications from those who are the first generation to go to university in their family.

Please note, you must have the prior legal right to work in the UK. 

Location: Central London office at least 2 days a week, home working the rest of the time.

Closing date: Monday 13 June 2022 (9am BST)

Health and Social Care experts sought for a growing Homecare service which is part of an amazing London Charity.

We have full time and temporary roles available, with good salary, annual leave, sick policy and training opportunities.

Come and be part of our lively and very friendly team where we have vacancies for a Fieldcare Supervisor to be responsible for the efficient and safe running of the service, making sure that all packages have assessments as required and all delivered accurately at all times. You will be responsible for quality checks, different types of assessments with the majority of the time spent in the field. You will also be required to share responsibility for an emergency on-call service if required. 

Main Tasks and Responsibilities 

• Implementation of quality control procedures 
• Carrying out client assessments prior to commencement of care service 
• Attending client’s first call to introduce the care worker to the client 
• To liaise closely with Care Co-ordinators to ensure correct client/care worker matching for new clients.
• To attend client care reviews 
• Carry out spot visits and quality checks on care workers in the field 
• To ensure that all changes to care schedules are reported, without delay, to the Care Co-ordinators 
• To maintain all reporting and recording procedures are up to date 
• To liaise closely with Care Co-ordinators, the Registered Manager, clients and care workers 
• To ensure rigorous adherence to all Homecare paper and online systems 
• In extreme circumstances delivering care to clients who otherwise would not receive a visit 

We are also looking for temporary Coordinators

Main Tasks and Responsibilities

• Accepting allocating and processing referrals for new work in a timely way
• Accepting and processing changes and amendments to existing care packages
• Be responsible for rota cover for so our vulnerable clients receive high quality care
• Assigning Careworkers to clients, whilst working within the standards and requirements of the service
• Covering and processing all short term changes to care packages
• Liaise with clients as well as carers to provide and ensure quality service is provided and running smoothly
• Conducting one to one meetings as well as supervision sessions with Careworkers
• Other tasks associated with this important role

This is an exciting opportunity for a talented and ambitious Editorial Coordinator with a strong understanding and passion for science and Open Access publishing to join our team.

As an integral member of our team, the role-holder will be responsible for the management of the peer review system for the three society journals, supporting the Editors in the handling and processing of incoming manuscripts. The Editorial Coordinator will also be required to assist in the implementation of the journal strategies, including managing commissioned articles and review series, recruiting and onboarding Editorial board members, and identifying areas for improvement within the peer review process.

Key responsibilities include:

• Carrying out quality-control checks on new submissions
• Ensuring peer review is conducted in a timely manner
• Monitor and report on journal KPIs
• Provide administrative support in the organisation and minuting of external and internal meetings
• Work with Publisher operations and production teams
• Support the commissioning work of the Journals Manager
• Attend Society conferences and meetings as a representative for the journal and Society

We encourage applications from all sections of the community.

We will be actively interviewing for this role so the role may close before the date advertised.

'Eyes On, Hands On' Volunteering Administrator

Location: Office based in Maidenhead with hybrid working arrangements, a minimum of 2 days per week in the office. You should be within a reasonable commute of Maidenhead, which has fantastic, direct train links and is located a 10-minute walk from the station. Maidenhead is a direct line stop from Paddington, London, with journeys taking approximately 35-45 minutes.

Contract Type: Fixed Term

Salary: Circa £22,500 per annum, depending upon experience

Hours: Full Time, 37 hours per week

About the CWGC

The Commonwealth War Graves Commission honours and cares for the people of the Commonwealth forces who died in the First and Second World Wars, ensuring they will never be forgotten. Funded by six Member Governments, our work began with building, and now maintaining, cemeteries at 23,000 locations all over the world.

Today, over a century after we first began, our work continues through our staff, supporters and volunteers who preserve our unique cultural, horticultural and architectural heritage and ensure that the stories of those who died are told.

About this Role and You

We are looking for an organised and enthusiastic person to join our 'Eyes On, Hands On' team. You will be a pivotal part of our team supporting our Regional Coordinators and large community of volunteers stretched across the country. You will be responsible for managing data analysis for the project, reviewing volunteer activity, organising regular mailings for volunteers, and working with the Project Manager to expand and grow this fantastic programme.

The 'Eyes On, Hands On' programme was launched nationally in October 2020 and has grown quickly, with over 1,800 volunteers now recruited across our 6 United Kingdom and Northern Area (UKNA) regions. As a part of this exciting role you will be able to work with a fantastic team, expand your experience in volunteering and also working closely with our UKNA Operations Teams who are responsible for the regular maintenance of our 176,000 headstones across the country.

To be successful within this position you will have a thorough working knowledge of Microsoft Office, including EXCEL, Power BI and feel comfortable managing multiple data sources with an eye for accuracy. You must also like dealing with people, supporting at our volunteer events and have good communication skills.

Key Responsibilities

You will be responsible for the day-to-day support of 10 Regional Coordinators across the country, working with them to support our volunteers. You will be responsible for keeping the projects data analysis up to date utilising multiple data sources, manage regular mailings and work alongside teams across the organisation.

Key Contacts

To successfully fulfil the responsibilities of this role you will need to liaise with the EOHO Project Manager, the EOHO Regional Coordinators, Volunteering team and UKNA Teams across the country.

You will be able to demonstrate:

• Excellent personal organisation and ability to handle more than one project at a time, including working to different people within the team
• Excellent data analytic skills, comfortable in using and learning data packages
• Attention to detail and pride in accuracy
• Well-developed written and verbal communication skills

In addition, we are looking for applicants who share our Values of Respect, Excellence, Teamwork, Communication, Professionalism and Commitment.

What We Offer:

• Hybrid working plus flexible working arrangements. You will be required to attend the office two days a week, with Tuesdays at the office mandatory. The second day can be arranged with your Line Manager. Every Friday we work from home.
• A generous holiday allocation, with 25 days annual leave, rising by 1 day per year up to a maximum of 30
• Paid public holidays and paid office closure between Christmas and New Year
• Generous Pension Scheme, with CWGC contributing up to 15%
• Up to six times salary Life Assurance cover
• Employee Assistance Programme

How to Apply

Please visit our careers web page at for further details about the role and how to apply.

We value the differences that a diverse workforce brings and are committed to creating a respectful work environment where everyone is treated with dignity and respect and where any unlawful and/or unfair discrimination is eliminated. We will not unlawfully discriminate directly or indirectly in recruitment or employment on grounds of sex, gender reassignment, pregnancy, race, colour, nationality, ethnic or national origins, age, sexual orientation or marital status, religion or belief.

Our mission at Haven House is to provide the highest quality palliative and holistic care services to babies, children and young people and their families in our local communities.

Haven House was extremely proud to have been voted 26th in the Sunday Times Best Not for Profit Organisations 2019. We believe this is testament to our committed team who offer the highest possible level of care which makes a difference to the families and children during the most difficult of times.

We are looking for a motivated, enthusiastic, and skilled administrator to join our Family and Administrative Support Team (FAST).  The individual will support the team in the provision and management of liaison with families and administration across the Care Directorate and Executive Team.

You will provide support to the wider Inhouse Care and Community teams at Haven House and will support families to access services.  You will have a family centred approach enabling families to easily navigate and maximise uptake of our services, therefore achieving more for our babies, children and young people (BCYP) and their families.

If you are looking for a varied role with a mix of family and professional contact across a wide range of services, then this may be the role for you.

Hours

35 hours per week, Monday to Friday 9.00am – 5.00pm

Salary

Grade D £22,190

Benefits

As an employee you will be entitled to the following range of benefits;

• Free onsite parking
• Employee assistance programme
• Eye care voucher scheme
• Cycle to work scheme
• Pension scheme (company matches contribution up to 7%)
• 27 days annual leave

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.

Previous applicants need not apply

Closing date

Wednesday 31 May at noon

Interview and Assessment

Friday 10 June

We have a brilliant opportunity for a competent events technician to join our team, providing expertise for events and building client relationships as we seek to grow our events portfolio.

Working primarily though not exclusively in the Christian faith sector, Essential Event Management delivered 220 physical events in the year before the pandemic began. In the past two years we have pioneered in delivering online conferences for a few hundred people to over 180,000 devices at one event.  We transitioned client events from physical locations to online platforms and launched a streaming service for Christian media content. It takes a team of innovative, adaptable, dedicated and professional people to bring such transformation. We are passionate about delivering excellence and customer satisfaction to all our clients. Running events brings people together who become an extended family, and this is one that we hope you will enjoy being a part of.

Here's what some of our team say about working for Essential Christian:

“There’s an incredible culture within Essential Christian which helps bring out your individual potential, refines your skills and enables you to grow on all levels, including spiritually.”

“The culture is to encourage high professional standards but also to value every individual and make sure they’re included and cared for.  The regular celebration of achievements, the interest in each person’s wellbeing, and the sense of family makes this a brilliant organisation to work for.”

This post has an occupational requirement for the post-holder to be a commited Christian.

Salary dependent on experience.

For full details of the role and application process, please visit our website.

• Leading on commissioning of the L&D training programme in line with organisational needs to ensure value for money and professional training delivery, with guidance from the Training Manager
• Managing the administration of onboarding and induction processes
• Management and maintenance of the Learning Management System and integration with HR system
• Monitoring of training bookings and evaluations, and marketing courses to push numbers
• Manage and mark attendance to ensure records are up to date, and monitoring non-attendance, identifying patterns and possible solutions
• Liaise with and maintain strong professional relationships with external training providers and internal colleagues
• Management of the L&D inbox in line with SLA
• Management of the training facilities, equipment and room configuration
• Monitoring training stocks and supporting trainers to create handouts for training
• Producing training reports and uploading training records
• Developing and improving systems and processes
• Supporting the Talent Manager to manage the delivery and monitoring of the Leadership and Management Development Programme where needed
• Support other members of the Learning and Development team during times of absence and in everyday tasks
• Delivering exceptional customer service to the wider organisation.

• Excellent attention to detail
• Proactive and takes initiative
• Highly organised, practical and good at problem solving
• Enjoys working as part of a communicative and supportive team
• Warm friendly presence and open behaviour
• Highly responsive, enjoys fast paced working
• Displays confidence and asks for support where needed
• Enjoys social interaction with diverse groups of people; shows an interest in engaging with staff in all roles and customers with diverse life experiences where relevant
• Is respectful, articulate and sensitive in style of communication
• Is motivated towards excellence and improvement of personal performance with a can do attitude
• Have a calm and resilient approach to supporting people resolve problems and frustrations.

Please see our website for the full job description.

Community Outreach Coordinator

Social & Learning Department Natural Breaks Ltd.

Hours- 35 hours per week. This is a flexible role incorporating office based daytime hours, evenings and weekends.

Salary- £22, 622.60 per annum.

About Natural Breaks
Natural Breaks supports people with disabilities and is passionate about ensuring that people receive a truly individual service taking control of their own lives at home, in social and leisure settings, through education and at work. We aim to promote opportunities for positive relationships and experiences that will enable and empower people to make positive choices whilst playing an active role in their community. 

“We believe living an ordinary life can be extraordinary” do you?

The role: We are looking for someone to join our Social and Learning team who is self-motivated, energetic and has a real commitment and flare to coordinate and enhance the quality of support to people with disabilities within the role of first line management.

As a Community Outreach Coordinator, the successful candidate will assist with managing and developing this service, which supports people who live with parents, carers and within their own home to access their local and wider community. This is a fantastic opportunity to join our dedicated and empowering staff team.
The role will involve a mixture of management/administrative duties as well as some day-to-day observation/support sessions with people we support including community access, daily living and social activities as well as formal learning and employment opportunities. The position will include rota management, supervisions and appraisals of staff, reviewing of support plans, risk assessments and services to ensure that they are reflecting the needs and wishes of the people supported.
You will work closely with the Service Manager to inspire and motivate individual staff members to provide a high quality service, as well as assisting in implementing current legislation and CQC requirements. Acting as a role model in the overseeing of delivery of support, you will promote and maintain person-centred approaches and encourage inclusive community links to achieve positive outcomes with the staff teams to enhance the quality of support to each person in the Natural Breaks family.

Skills and expertise

The successful applicant will-

• Have the values of Natural Breaks embedded in their own core values and beliefs.
• Have 2 years experience of providing support to people with learning disabilities using a person centred approach.
• Have the ability to effectively communicate with staff at all levels and with professionals and family members, whom play an integral role in service delivery.
• Have the ability to supervise and appraise staff.
• The ability to manage rotas
• Have the ability to problem solve and focus upon proactive strategies and solutions.
• Be confident in using your own initiative and be able to manage your own time and work under pressure.
• Have strong IT skills
• Be creative, motivated and enthusiastic to bring new ideas into the department.
• A QCF Level 3 in Health & Social Care (or equivalent) or be willing to undertake the qualification.

Employee Benefits

• 28 days Annual Leave pro rata.
• Employee discount scheme.
• Long Service Awards
• Pension Scheme
• Refer-a-Friend Scheme
• Training opportunities.
• Credit Union.
• Westfield Health Plan.

Closing date – 30th May 2022

Join us in something new!

We are recruiting for our new and innovative service in East Kent, Wellbeing Matters Plus, supporting older people (aged 55 and over) to maintain and improve their wellbeing, and develop resilience and confidence to help them live as independently as possible.

There are various roles available within the team… maybe you prefer to be office based and can triage calls, providing information, advice and guidance to clients… or you might prefer to be in the community speaking directly to clients, delivering group work and brokering activity packages… or you may have great experience working with community and other organisations and can use your skills to build and market the service.

Applicants should have excellent communication skills and be able to motivate and empower others, and must have relevant experience of working in social care, health, education, or the voluntary and community sector. Knowledge of local services and the ability to build effective networks with cross sector organisations is essential. 

Office based roles are in Mersham near Ashford. The other roles cover East Kent, so car drivers required.

Don’t wait, apply today.

We offer our employees:

• Inclusive values-based environment
• Competitive remuneration package
• Workplace pension scheme
• Generous annual leave entitlement
• Opportunities for hybrid working (non-office based roles)
• Benenden Health Care
• Death in Service Benefit
• Cycle to Work Scheme
• Employee Supported Volunteering scheme
• Development opportunities
• and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Mary Frances Trust delivers a vibrant programme of support to people across Mid Surrey needing help to improve their wellbeing and mental health.  We need an enthusiastic and well organised person to join us as the Area Coordinator for Mole Valley to continue and expand our work there.  

Mary Frances Trust is the lead provider of Community Connections services in the area and currently has offices in Epsom, Banstead, Elmbridge, and Leatherhead.  We have contracts with the NHS, the local CCG and Surrey County Council and our work is on-going.

The person we are looking for will be based in Leatherhead with some home-based work but will be expected to travel to venues across our area to deliver activities and support clients.

The job is varied and interesting – one day you may be running a coffee morning and the next you may be leading a walk or talking to clients online or over the phone. 

One aspect of the Area Coordinator’s position is to ensure that there are groups, courses and activities in the area that meet the needs of our clients.  The Area Coordinator also meets with clients and introduces them to the service; works with them to plan achievable steps towards recovery and supports them with signposting and referral to other agencies if necessary.  There is quite a lot of admin too! These are just a few of the varied and interesting tasks that make this role so rewarding.

It is a busy job, and you will be part of a small supportive team who have similar roles in other areas.

We need someone who is empathetic but also understands boundaries; who is able to work under their own initiative but is also a good team player; and who can work 37 hours a week, with some flexibility around hours.  In return we will offer you a permanent contract (after the successful completion of probation) and a salary of £28,456 per year.

 MFT is a great organisation to work for; we care about our staff, and we are growing all of the time!   

• £19,057 per year (based on a full time salary of £29,776)
• 24 hours per week
• Fixed term contract until December 2022 with possibility of extension
• Based in Orpington or Beckenham, with travel across the London Borough of Lewisham
• Hybrid working considered

Bromley, Lewisham & Greenwich Mind is a highly regarded local charity, helping people to be mentally healthy and working together with those experiencing mental health problems and dementia to improve their quality of life. With an annual turnover of £7M, over 180 staff and 260 volunteers, we are one of the largest charities in the Mind network.

Delivered through funding from the London Borough of Lewisham Clinical Commissioning Group and Lewisham Council, BLG Mind’s award-winning Mindful Mums Programme aims to prevent pregnant and new mums from developing mental health problems during the perinatal period (pregnancy to 1 year). The service has delivered support to over 2,000 women within the last six years.

We are looking for a Senior Project Coordinator to oversee the provision of high quality online and in-person Mindful Mums support within the London Borough of Lewisham. A key focus of this role is to manage a team of staff to successfully deliver the newly funded culturally diverse services in Lewisham, including groups and one-to-one befriending.  

You will be highly organised, with experience of delivering projects to tight deadlines. You will be a skilled people manager and an effective communicator with experience of supporting and training staff and volunteers within community-based services. This is a fantastic opportunity to be part of a dynamic, collaborative and friendly team.

This role would ideally suit a parent who has successfully managed their own perinatal mental health problems.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

We recognise the importance of having a diverse and inclusive work force, and would therefore particularly welcome applications from the following, currently under-represented, groups:

• People from culturally diverse communities
• Disabled people
• People with diverse sexual orientations and gender identities
• Young people

BLG Mind is committed to meeting the reasonable adjustments of disabled people and always welcomes applications from people with lived experience of mental health problems.

Staff benefits include a matched contribution pension scheme, 25 days' holiday (pro-rata, rising with service), quality supervision and training opportunities. See our website for more reasons to work for Bromley, Lewisham & Greenwich Mind.

Closing date: Tuesday 31st May (11:59pm)

Likely Interview date: Wednesday 15th or Thursday 16th June (in Beckenham)

Please apply via our website

The European Network on Statelessness (ENS) is a civil society alliance of over 170 members in 41 countries, committed to addressing statelessness in Europe. Everyone has the right to a nationality. We believe this must be respected and those who lack nationality - stateless people - are entitled to full protection. We are dedicated to working with stateless people in Europe to advocate for respect of their human rights. We aim to reach our goals through law and policy development, awareness-raising, and capacity-building.

ENS is seeking a Communications Coordinator to coordinate and support ENS’s communications work, and to play a key role in enabling ENS to fulfil its mission to end statelessness in Europe. This is a new post and a great opportunity to work at the forefront of one of the most pressing human rights issues. The successful candidate will design and deliver new ways of raising awareness and galvanising action to end statelessness.

We are looking for someone with a solid track record in online communications (including using web analytics, CMS and social media management platforms), media work and developing engaging content to affect change on hard-to-win issues.

Working under the supervision of the Head of Communications, Operations & Development, the postholder will help increase issue awareness and mobilise key audiences to act. This will involve driving acquisition of new followers (across different channels) and converting them into supporters though online actions and donations. The post will work closely with our members and staff in ENS’s policy team to increase the impact of our advocacy work. The postholder will be responsible for managing communications across our network of members and supporters. Finally, they will support our efforts to put people and communities affected by statelessness at the centre of our communications work.

The post’s day-to-day responsibilities will among other things involve coordinating a busy online publishing schedule, managing social media, and helping deliver ENS’s planned #StatelessJourneys campaign to promote the rights of stateless refugees and migrants in Europe.

The successful candidate will have experience working in a busy communications environment and be able to show an aptitude to successfully engage in raising awareness and delivering engaging content.

The candidate will be highly articulate in English (other languages are an asset) with experience of working with diverse communities and stakeholders. They will be able to effectively work within networks and coalitions.

The candidate will be contributing positively to our dynamic organisational ethos and cross-team working where all ideas are valued, and innovation is encouraged. They will be able to fit well into a fast-paced and demanding environment with an international focus. We are looking for someone with the interest to develop their skills as we take on new challenges in fulfilling our five-year strategic plan. The role represents an exciting opportunity for candidates with the necessary aptitude, flexibility and ambition, as well as a commitment to work with stateless people across Europe to improve their lives.

We particularly welcome applications from stateless (or formerly stateless) individuals, people from a migrant, refugee or minority background, and other under-represented groups.

ENS is committed to Safer Recruitment and all appointments are subject to satisfactory references and pre-employment checks as required in line with our Safeguarding Policy. ENS supports flexible working arrangements.

Although the post is advertised as an 18-month fixed-term contract, the intention is to fundraise to extend the post on a permanent basis as an important function within the ENS Secretariat.

Please note that all applicants must have an existing right to work in the UK. Unfortunately, we are unable to sponsor visa applications for this post.

Main Responsibilities of the Communications Coordinator

• Produce and deliver regular content for ENS website, including graphics and short video, to engage our target audiences and inspire them to act
• Support the design and delivery of our #StatelessJourneys campaign to promote the rights of stateless refugees and migrants in Europe
• Develop KPIs for our online presence and monitor user engagement via Google Analytics and other reporting tools
• Manage our Google Ad Grants account and develop other effective approaches to audience growth, experimenting with paid and organic supporter recruitment
• Maintain, update and develop ENS project websites, including the Statelessness Index, StatelessJourneys and the Statelessness Case Law Database
• Coordinate the day-to-day content for social media channels and grow ENS’s presence and user engagement (Twitter, Facebook, LinkedIn, Instagram and YouTube)
• Maintain ENS’s editorial and social media plan, liaising with ENS staff and members to identify, research and develop new content about statelessness and the work of the Network
• Coordinate the development and production of campaign emails and other email-based communication with stakeholders and supporters
• Monitor online press coverage and social media for all aspects of news relating to statelessness
• Manage ENS’s guest blog by researching, commissioning, editing, and posting regular contributions
• Work with colleagues and ENS members to summarise and communicate key ENS positions in ways that are suitable for different audiences (including through ENS editorials)
• Coordinate production and dissemination of ENS publications (print and online)
• Copyediting and proofreading editorials, publications, and other written outputs
• Coordinate communications outputs and produce video and other multimedia resources. Includes writing copy, sourcing images, working with external agencies/freelance content creators and obtaining content from others as appropriate
• Create, edit and distribute ENS’s quarterly newsletter and ENS’s Annual Impact Report
• Identify suitable stories for target media outlets, write and “sell in” press releases, respond promptly to media enquiries (occasionally out-of-hours), arrange interviews, provide briefings for spokespeople and develop strong working relationships with target media/journalists
• Support our work to assist a range of people affected by the issue of statelessness including both stateless changemakers and representatives of communities affected by statelessness in an ethical and participatory way to effectively communicate their issues

Admin, fundraising and other duties

• Support development and delivery of an individual giving strategy
• Support transition to a new CRM system, including delivering integration with an email platform (Mailchimp or similar)
• Develop and manage new user journeys to deepen our engagement with existing and new audiences
• Actively contribute to fundraising, funder reporting, monitoring and evaluation, and strategic & operational planning as required
• Undertake shared office administration and project support tasks as required
• On occasion when required, work outside usual office hours and away from the office (including some travel within Europe).

This job description is not exhaustive but is a guide to the main functions and responsibilities of the post. It is subject to periodic review in light of changes to and development of the organisation. The postholder may be asked to undertake other duties for which the postholder has the necessary experience and/or training

Person Specification

Essential Criteria

Candidates must demonstrate and explain in their application how and why their previous experience, skills, abilities, and knowledge meet the requirements of this post.

Applications that fail to demonstrate this will not be considered for shortlisting

1. At least three years’ experience of working within a fast-paced communications environment
2. Strong experience of content-managing social media channels and websites, including working with CMS systems like Drupal and platforms like Hootsuite and Mailchimp
3. Demonstrable track record of writing and editing engaging and high-quality print and digital content for a variety of channels and audiences
4. Experience of using online monitoring and evaluation tools, including Google Analytics, or similar
5. Experience of stakeholder engagement and coalition building with a wide range of external partners (e.g., policymakers, practitioners, lawyers, and communities from diverse cultural and linguistic backgrounds)
6. The ability to present complex information clearly, comprehensively, and accurately both orally and in writing to a range of audiences
7. Experience of delivering successful communications campaigns, including developing plans, implementing activities and working with and mobilising campaign partners
8. Proven experience of working with journalists and media outlets, including strong understanding of how to build and manage media contacts
9. Advanced knowledge of MS Office applications (especially Teams, Outlook, Word, PowerPoint, and Excel).
10. Proven experience of using image editing software (Canva, Photoshop, Illustrator or similar), publication (InDesign or similar) and video editing (Adobe Premiere or similar)  
11. Ability to edit, proofread and format documents to a high standard
12. Good project management, administration, and organisational skills
13. A creative self-motivated thinker with ability to work independently, as well as a commitment to co-operative team working
14. Ability to empathise, understand different perspectives and use this understanding to inform the delivery of work
15. A strong commitment to our mission and some knowledge of relevant international and regional human rights frameworks, including frameworks specific to stateless people, refugees and migrants, and minorities in Europe
16. Existing right to work in the United Kingdom and ability to travel (mainly within Europe)

Desirable Criteria

The postholder may meet some or all of the following desirable criteria for the post:

1. Experience of working for a civil society alliance, coalition or network/membership NGO working on human rights issues
2. Experience of community engagement work (with minority, migrant, refugee, and/or stateless communities), including good understanding of relevant community engagement standards and good practice
3. Experience of managing online advertising campaigns across ad platforms for social media and paid search, including Google Ads
4. Proven expertise in European and UK data protection laws and practices including an in-depth understanding of the GDPR
5. Competency in additional languages (particularly French, Spanish, German, Arabic, Kurdish, Serbo-Croat and Romani languages)

It is literally impossible to cram the diversity of the projects and programmes that you may support into a recruitment pack – whether that’s our core delivery support for the sector or public messaging through our role as a “trusted voice”. To get a flavour of our work, we recommend that candidates look at our annual report.

We are looking for someone who:  

• Has significant experience within marketing and communications and is passionate about developing engaging campaigns, plans and content
• Can strategically plan, monitor and report on our communication work ensuring that it fulfils our vision of making a difference in Salford
• Will interact with a range of stakeholders to produce dynamic campaigns and content, as well as represent Salford CVS as an organisation
• Is a bit of a data geek and is comfortable working with a CRM (Customer Relationship Management) system, as well as using insights and analytics data to influence our communications strategies and organisational direction
• Loves Websites! Is able to ensure our website and e-marketing remains relevant, accessible and compliant
• Has a creative mind – is able to produce a range of eye-catching content whether online or in print
• Is able to share their passion and knowledge – not just to their direct team members, but also to colleagues and the broader sector.
• Has a native environment for social media and the internet. You’re one of those people who love to search the internet for information and are convinced that social media can be a powerful force for good.
• Will enjoy working within an organisation of dedicated, friendly people who believe in making a difference to the people of Salford

If that sounds like you – then we want to hear from you!

Do you want to make a difference now and for the future?

Are you confident, approachable, self-motivated and have a flexible attitude?

Then join our team supporting Young Carers, aged 5-18 years, who have caring responsibilities for someone in their family due to disability, long-term illness, mental health, or drug or alcohol misuse.

You will be responsible for your own area and deliver the service across Dartford and Gravesham, so your own car is essential. You will manage an existing caseload and new referrals, meeting with families and Young Carers to complete statutory assessments, and providing short-term interventions that support Young Carers to improve their resilience, educational chances and wellbeing. This might be signposting to local services, action planning, one-to-one support, or our workshop programme.

Working closely with schools and Childrens Services, you will make referrals to a range of professionals and community services, ensuring whole family needs are met and thereby reducing the impact of caring on the Young Carer.

As a CYP Coordinator, you will plan and deliver workshop sessions and respite activities, providing opportunities for Young Carers to spend time with their peers and recognise that they are not alone.

Applicants may have relevant experience of working or volunteering in education, health or social care, or be looking to start a career working with children or young people.

You can make the difference and give a Young Carer their childhood back.

We offer our employees:

• Inclusive values-based environment
• Competitive remuneration package
• Workplace pension scheme
• Generous annual leave entitlement
• Opportunities for hybrid working
• Benenden Health Care
• Death in Service Benefit
• Cycle to Work Scheme
• Employee Supported Volunteering scheme
• Development opportunities
• and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.