Commissioned services manager jobs in st edmundsbury, greater london

Organisation Overview:  

Unpaid carers are the unsung heroes in our communities, supporting relatives, friends, and neighbours, often with limited or no support, to live the best lives they can.

Carers Centre Tower Hamlets (CCTH) is a small, committed organisation dedicated to supporting unpaid carers through a variety of specialist services, from social and therapeutic activities to emotional, mentoring, advocacy, and signposting support. We aim to enrich and empower unpaid carers’ lives, providing them with the support they so selflessly give to others. We are now recruiting to our team someone who will lead on our work to support Carers as part of the Barnsley Street Mental Health Project. 

Project Overview:  

The Barnsley Street Project is a Community Mental Health Pilot aimed at delivering continuous, person-centred mental health care to underserved populations in PCN1 (Bethnal Green). This initiative is a collaborative effort between East London Foundation Trust (ELFT), Tower Hamlets Mental Health Alliance (THMHA), and the Look Ahead Housing Association. Driven by the voice of lived experience, the project is designed to address the systemic gaps in mental health services, particularly for marginalised communities.  

Purpose of the role:  

To identify and coordinate an effective support service for unpaid carers who support residents who access the Barnsley Street Project, with the aim of supporting carers to have their needs met as well as develop a healthy and sustainable caring role.    

To facilitate access for unpaid carers in the Barnsley Street Project to appropriate support services, both statutory and voluntary. To provide comprehensive support and information to families and carers. To raise awareness of carers’ needs with professionals in the project environment and contribute to carer friendly policies.   

The post will involve the direct provision of services, referral to and between services, collaborative work with other local agencies and outreach work. The post-holder will provide advocacy, referral, and ongoing practical and emotional support to unpaid carers through individual and group work.    

Responsibilities: 

• Identification and Support: Proactively identify carers of residents who utilise the Barnsley Street Project, and provide them with tailored support, ensuring their well-being is prioritised. 

• Information and Guidance: Offer information about available resources, support services, and community networks to assist carers effectively. 

• Communication Liaison: Facilitate communication between clinical staff and carers, ensuring they are kept informed about the patient's condition, treatment plan, and any discharge process. 

• Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times. 

• Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role. 

• Advocacy: Advocate for carers' needs and rights within the setting, ensuring their voices are heard and respected. 

Requirements: 

• Previous experience in an advice or support role within a mental health or healthcare environment is preferred. 

• Empathetic and compassionate nature, with a genuine commitment to supporting carers during challenging times. 

• Excellent communication and interpersonal skills to engage effectively with carers, hospital staff, and external partners. 

• Ability to work independently and as part of a multidisciplinary team, managing priorities efficiently. 

• Proficient in using technology, including email and Microsoft Office suite. 

Benefits: 

• Competitive salary based on experience. 

• 25 days (pro rata) of annual leave, plus public holidays. 

• Pension scheme. 

• Continuous professional development opportunities. 

• Rewarding work environment making a real difference in carers' lives. 

If you are passionate about supporting carers in a hospital setting and possess the skills and empathy required for this role, we would love to hear from you

Note: We are an equal opportunity employer and welcome applications from all individuals regardless of age, gender, race, sexual orientation, or disability. 

Local Government Scale SO1 SCP23 – 25 £35,377.47 to £36,662.63 pa inc

London Weighting

Fixed Term contract to 31st March 2026 – May be extended subject to funding (plus 6% contributory pension. 35 hours per week).

Due to the immediate need for this post we will be interviewing suitable applicants as they are received.

The Care Navigator will support those with long term conditions to access timely care and community support services. Working closely with Camden GP practices and Integrated Care Teams is required as is accurate record keeping using IT systems. Through timely intervention and care co-ordination, unnecessary hospital admissions, GP appointments and residential placements will be reduced.

The successful candidate will come from an information/advice, social care or health background, must be computer literate, and have excellent people and communication skills, and able to work in a multi-disciplinary team. Experience of person centred planning is required. It is important that a candidate promotes a culture that values, protects and uses information for the success of the organisation and benefit of its clients/patients. For this role it is essential that you to have the ability to travel across Camden as the role involves visiting clients in their own homes. This is a full time role with no job share opportunity and works out of GP practices in Camden. AUC offers a contributory pension, and season ticket or bicycle loan facility.

Closing date: Rolling recruitment

Interview date: TBC

As part of the application process please submit a CV and Covering letter, demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.

Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446

Age International is recruiting for a Senior Policy Adviser with a proven background in achieving impact, for a 12-month maternity cover contract, working 28 hours per week. Salary advertised is FTE - 35 hours.

This is a superb opportunity to join a small but mighty organisation, with a strong mission to champion older people's rights internationally. Leading our external-facing policy and influencing in the areas of Gender and Climate, you will ensure the experiences and contributions of older people are central to these policy spaces.

We have made significant progress in recent years, and your evident track record will help take our work into its next stage. This is an ambitious brief, so your strategic thinking and ability to prioritise will be key.

Key purpose of the role
1. To lead the areas of Gender and Climate for Age International's policy and influencing work, in support of the organisation's strategic influencing objectives - including influencing relevant external stakeholders.
2. To line manage the Policy Adviser (Health and Humanitarian) and support other Influencing colleagues.
3. To facilitate collaborative working relationships for increased impact.
4. To ensure high quality policy analysis and communications.

Please note that due to the Hybrid nature of this role, the successful applicant will be required to commute to the central London co-working hub on a regular basis. We anticipate this being twice a week. Your travel costs to the London office are not covered by the charity.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test and/or Presentation = TP

Experience
* Experience of effective communications with diverse UK and international policy stakeholders across barriers of language, culture and power dynamics. (A I)
* Experience of research and policy analysis and translating complex data and evidence into engaging written content for a variety of audiences. (A I)
* Experience of influencing stakeholders at different levels within UK political / policy and international institutions to achieve policy change. (A I)
* Experience of participating actively in and/ or coordinating civil society networks and working groups to influence decision-makers collaboratively. (A I)
* Line management experience, including enabling clear objective setting and supporting professional development. (A I)

Skills and Knowledge
* Ability to take a strategic approach to stakeholder influencing and to align policy work with influencing goals. (A I TP)
* Ability to build effective working relationships internally and externally, to consult, negotiate and build support for initiatives across teams and with partner organisations, balancing collaborative working and listening skills with the ability to promote Age International's agenda. (A I)
* Ability to represent Age International with senior-level external contacts. (I)
* Ability to deal with situations that require a high level of tact and diplomacy. (I)
* Excellent written and oral communications, matching tone and style to different audiences and occasions. (A I TP)
* Ability to attend events related to areas of focus, in the UK and very occasionally to travel internationally. (I)

Personal attributes
* Fully supportive of Diversity, Equity and Inclusion. (I)

Great to haves:

Experience, Skills and Knowledge
* Knowledge of international development, including an understanding of UK, European and global institutions and their policy processes. (A I)
* Knowledge of global population ageing and the views, needs and aspirations of older people in lower and middle-income countries. (A I)
* Experience of leading projects, including managing budgets, collaborating with multiple partners and commissioning consultants. (A I)
* Experience and knowledge of the history of gender and development, and the structural issues that necessitate a feminist, decolonial approach to policy analysis. (A I)
* Ability to apply gender analysis, tools, concepts and approaches to a broad range of organisational contexts. (A)
* Understanding of climate change as it relates to older people and the globally ageing population, humanitarian contexts, as well as key concepts such as adaptation, mitigation, loss and damage and an appreciation of the key NGO calls for change. (A I)

What we offer in return

• Competitive salary, 26 days annual leave (pro-rata) + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the recruitment team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please see our website.

Finance Manager

ABOUT US – THE GESTALT CENTRE

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.

As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.

OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.

OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training, and practice.

Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills, and strengths.

OUR VALUES

• Awareness and personal responsibility.
• Diversity, equality, inclusion and anti-discrimination.
• Kindness and respect for each other and the space we cohabit.
• Collaboration and community: every person matters and so does the collective.

Ready to make a difference? Join us!

We are seeking to appoint a highly motivated and experienced Finance Manager with strong background in charity finance to join our Executive team. A key role working closely with the CEO, the Executive team and Trustees.

✔ join a highly committed, experienced and collaborative team in a dynamic organisation, with strong collaborative and human-centric practice, growing and changing in innovative ways

✔ deliver a diverse role with opportunities to grow as a professional

✔ join the Gestalt Centre, a beacon of excellence in the therapy world

✔ support people develop emotional and psychological wellbeing and create a world where meaningful relationships lead to wellbeing and positive change in people’s lives

✔ flexible working and hybrid with home working and convenient office location when you’re in the office.

ABOUT THE ROLE

FINANCE MANAGER JOB DESCRIPTION

Role Purpose

The Finance Manager will proactively plan, manage and oversee the financial strategy, operations, and compliance of our dynamic and growing organisation. The role contributes directly to the organisation’s strategic planning and has hands-on oversight of financial transactions, operations, compliance and reporting.  

As the Finance Manager, you will be a member of the Executive leadership team working closely with the CEO on matters of financial strategy and business development - contributing to strategic decisions and providing financial guidance.You’d also be supported by the Finance Manager Assistant and the Bookkeeper.

Main Objectives

• Provide leadership, in-depth knowledge and financial expertise to support the organisation’s strategy, business development and operations. 
• Manage the day-to-day financial operations including payroll, payments, controls and cash flow to ensure sound financial management and accuracy around all financial routines and procedures. Also ensure compliance and accurate reporting.
• Lead on and manage financial planning, budgeting, and forecasting - working closely with the CEO.
• Lead on enhancing procedural efficiencies and streamlining in finance operations.
• Prepare statutory and management accounts. Manage the annual financial audit and implement recommendations.
• Provide and manage sound financial reporting and conduct financial analysis and financial modelling for business development.
• Work with and manage the Finance Manager Assistant and Bookkeeper.

MAIN RESPONSIBILITIES AND ACCOUNTABILITIES

The role works closely with the CEO and is assisted by the Assistant Finance Manager and the Bookkeeper.

Financial Planning

• Lead on financial planning, budgeting and forecasting.
• Conduct financial analysis to support decision-making, highlighting key trends, opportunities and risks. Also scenario planning and financial modelling for growth and sustainability.
• Provide sound financial advice to the CEO, Executive and Trustees also assisting with business planning and strategy and business development.

Financial Management

• Lead on and manage the annual financial audit, including preparation, responding to auditors queries and implementation of recommendations, effectively and in a timely manner. Also filling with the Charity Commission and Companies House.
• Lead on the day-to-day management of financial operations to ensure sound financial management and accuracy of all financial routines and procedures.
• Monitor performance of actuals in relation to budget, income generation targets, approved expenditure and in relation to forecast. Note, analyse and comment on variations and propose adjustments.  
• Prepare quarterly management accounts and reports for decision-making and planning.
•  Advise on and manage investments and cashflow.

Governance: Policies, procedures and financial controls

• Ensure compliance with all requirements and standards in respect to Insurance, Companies House, Charities Commission and HMRC.
• Proactively lead on process improvements as we grow. Includes writing, reviewing and updating finance procedures and policies, in collaboration with the CEO and Executive colleagues.
• Ensure governance documents are up to date. Including Trustees appointment and resignation records, conflict-of-interest forms, and relevant submissions to Companies House.
• Monitoring and mitigating financial risks while maintaining robust internal controls. Also manage credit control and ensure that payments are received on time.
• Ensure financial procedures, policies and reporting systems are updated as required and maintained thereafter.

Accounting

• Supervise and review accounting tasks and records processed by the bookkeeper and the Finance Manager.
• Ensure timely, up to date and accurate accounting practice including journal entries, accruals, phasing and reconciliation.
• Ensure accuracy of income and expenses allocation and coding, including deferred income and monthly reconciliations.
• Review and update coding structures and nominal coding, clearing accounts and reconciliations in collaboration with the CEO and finance colleagues.

Payments and Payroll

• Manage effectively payroll, tax and pension submissions, banking and associated procedures.   
• Ensure all payments are made, received and acknowledged in an accurate, compliant and timely manner.
• Maintain up to date records of financial calculations regarding payments and fees for tutors, assessors and other stakeholders.

Contracts Management

• Ensure that operational, building, insurance and supplier contracts are up to date and renew them as required. Includes utility bills, IT and telephone.
• Prepare and issue employee contracts (working with the CEO/HR).

Support service delivery

• Calculate and prepare courses fees and other financial information for reviews and to support decision-making
• Liaise with students to offer and manage payment plans
• Ensure financial queries by colleagues, collaborators, students and practitioners are dealt with effectively and in a timely manner.
• Support the integration of financial and operational systems.

People Management

• Supervise, manage and support the Finance Manager and Bookkeeper, ensuring and supporting high performance and wellbeing.
• Recruitment, induction and professional development of the finance team. Also ensuring team members understand and adhere to organisational policies and procedures.

ABOUT YOU

PERSON SPECIFICATION

Qualifications and experience  

• Qualified or part-qualified (final stage), for example ACA, ACMA, CIPFA, CIMA.
• Minimum 3 years relevant financial management experience working with a charity/not for profit.
• Good experience of sound accounting and financial management in the charity/not for profit sector. Good knowledge of charity accounting and the Charity SORP.
• Sound knowledge and experience of leading and managing the audit process.
• Thorough practical up-to-date understanding of management accounting principles and techniques.
• In-depth knowledge and experience with payroll and pension processes and management systems for accounting functions, including QuickBooks.
• Sound knowledge and experience providing monthly management accounts, year-end statutory accounts and financial reporting.
• Extensive experience of contributing to the strategic, organisational and financial planning processes and leading on budgeting and forecasting.
• Extensive experience in balancing competing complexities of a busy role and prioritising effectively, forward planning and working to tight deadlines.
• Sound experience working effectively with confidentiality and GDPR in mind and in line with organisational policies and practice.
• Good experience with organisational realities, challenges and opportunities in the charity sector.
• Experience of working well within a multidisciplinary team (desirable).
• Experience facilitating or leading change and growth (desirable).

Qualities

• Awareness of self and others alongside a learning and growth mindset
• Leadership and management with kindness, integrity and collaboration
• Excellent communication and interpersonal skills including ability to communicate financial concepts and information in accurate, simple and clear ways and work collaboratively across teams and at a senior level
• Proactive dynamic leadership and project management skills and ability to apply big picture thinking. 
• Excellent numeracy skills with attention to detail, sound analytical and problem-solving skills. 
• Ability to be flexible and adaptable in a dynamic organisation.
• Ability to receive and provide feedback, learn and grow as a professional
• Creativity, resourcefulness and an open mind to be able to see opportunities, embrace challenges and facilitate resolution of any issues.
• Ability to work under pressure and to tight deadlines.
• Passion and commitment to the Gestalt Centre values, work and direction
• Commitment to equality, diversity, inclusion and anti-discrimination.
• Excellent IT skills, including advanced Microsoft Excel skills and accounting software systems
• Competency using MS Office, email, online platforms and learning management systems

Operational Lead Area Manager

Our client has an exciting opportunity for an experienced Operational Lead (Area Manager). In this role, you will support, coach, and guide our service managers and teams to deliver high-quality care that reflects our values and mission.

You will be working for a national charity supporting people with autism, learning disabilities and mental health needs. They put people at the centre of everything they do, so that they get support that truly meets their needs.

Position: Operational Lead (Area Manager)

Location: Homebased, travel will be required to and around Kent

Salary: £49,669.22

Hours: Full Time, 37.5 hours per week

Contract: Permanent

Closing Date: Friday 23rd May 2025, they reserve the right to interview before the closing date so please apply asap.

Interviews: Thursday 5th June 2025 at the London Office, Westminster Bridge Road

About the role:

The Operational Lead will oversee the day to day running of several services that support adults with learning disabilities, helping to ensure everything runs smoothly and that the people we support receive the best care possible. We are also looking for someone who can inspire others, drive positive change, and stay committed to promoting people’s rights and upholding the values of the organisation.

• Provide inspirational leadership, clear management and guidance to leadership teams and staff to ensure they fulfil their responsibilities effectively.
• Support, coach, develop and mentor leadership teams to provide high quality support and outcomes.
• Support local cultures so that they embody the culture and values of the workforce and the organisation. 
• To assist in the development and operational leadership across your area of responsibility.
• To provide oversight for the day-to-day operational management of the designated area of responsibility and that all agreed Policies are adhered to.
• To develop and grow new work in line with opportunities that present themselves.
• Ensure that there is a culture of co-production, and support is shaped on the views of people involved.
• Actively contribute to the successful strategic direction and transformation of the organisation by advocating for the needs of the people supported and front-line teams. 

You will be responsible for services in Kent and Medway, along with two more in Hastings. This is a home-based role, but as it involves regular travel to different sites, we’re looking for someone who lives in Kent or can travel to Kent within an hour.

About you:

We are looking for someone who communicates well and feels confident working with families, commissioners, and other professionals. You will be passionate about helping people with learning disabilities live fulfilling lives. You should be motivated, well-organised, and comfortable leading teams.

• Previous experience in a similar operational or leadership role
• Knowledge of adult social care, particularly services for people with learning disabilities
• Able to register with the Care Quality Commission (CQC) for the regulated activity of personal care
• Comfortable working as part of a wider management team to ensure services are high quality and financially sustainable
• Hold a driving licence and willing to travel

Other roles you may have experience of could include: Regional Manager, Housing Services Manager, Care Services Manager, Supported Housing Manager, Operations Manager, Senior Service Manager, Social Care Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Business Development Project Manager

Our client has an exciting opportunity for an enthusiastic and forward-thinking Business Development Project Manager, this role will be right at the heart of helping grow and shape the services that make a real difference to people with learning disabilities, autism and mental health.

You will be working for a national charity supporting people with autism, learning disabilities and mental health needs. They put people at the centre of everything they do, so that they get support that truly meets their needs. 

Position: Business Development Project Manager

Location: Homebased, occasional travel will be required (around 25% or less) 

Salary: £38,653

Hours: Full Time, 37.5 hours per week 

Contract: Permanent 

Closing Date: Thursday 15th May 2025, the client reserves the right to interview before the closing date so please apply asap. 

About the role: 

We have a fantastic opportunity for a Business Development Project Manager to join our dedicated team. You'll be right at the heart of helping us grow and shape services that make a real difference to people with learning disabilities, autism and mental health.

This role gives you the chance to be involved in exciting and important work that directly influences the future of our services—and the lives of the people we support. This role is all about collaboration, creativity, and bringing plans to life. You’ll work alongside colleagues across the organisation to:

• Support the development of our current services and the growth of new ones, in line with our Business Plan and Strategy

• Manage business opportunities from start to finish, including leading on procurement processes through online portals

• Coordinate and write high-quality tender submissions, ensuring we meet all deadlines and requirements

• Work closely with senior colleagues including the Deputy Chief Business Officer, operational managers, and central support teams to get great results

• Help build and grow meaningful partnerships across different regions

• Contribute to strategic growth by identifying where we can make the most impact and value

This is a home-based role, occasional travel will be required (around 25% or less) mainly for service visits and face-to-face meetings, including some travel to Kent. You don’t necessarily need to drive, as long as you're able to travel when needed, but having access to a car is desirable.

About you: 

We’re looking for a Business Development Project Manager who:

• Has experience working in the social care sector, ideally with people with learning disabilities, autism and mental health

• Understands different service models and is passionate about delivering high-quality, person-centred support

• Experience in project management, business development, or service commissioning in social care

• A good understanding of public sector procurement, including using procurement portals

• Has experience managing projects, especially around business development and service improvement

• Knowledge of the challenges and opportunities facing the adult social care sector

• Writes clearly and confidently—particularly when it comes to tenders, reports, and strategic documents

• Can work across different teams and departments, bringing people together and achieving shared goals

• Builds positive relationships with a wide range of people—inside and outside the organisation

• Communicates clearly and professionally, both in writing and in conversation

Other roles you may have experience of could include: Project Manager, Programme Manager, Operational Development Manager, Strategic Partnerships Manager, Business & Service Improvement Lead, Social Care Development Lead, Community Engagement & Development Manager, Stakeholder & Partnerships Manager, Commissioning & Development Manager, Income Generation Manager, ETC… 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

· Can this be stopped?

· How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.

We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.                                                                           

As Assistant Donation Hub Manager, your primary purpose is to support the efficient and effective operation of our Donations Hub, ensuring that all incoming stock is sorted, processed, and distributed in line with the needs of our retail and ecommerce operations.

You will work closely with the Operations Manager to manage a complex and varied stock flow coming from multiple sources - including in-store donations, house clearances, home collections, corporate and community events, and direct drop-offs from the public. A key part of your role will be to ensure these donations are processed efficiently, assessed for maximum value, and appropriately segmented to drive income across our 14 shops and online platforms.

This is a highly practical and physical role that requires strong organisational skills and a deep understanding of operational logistics. You’ll be responsible for ensuring timely fulfilment of shop orders, maintaining high standards of stock quality by both sorting incoming donations from shops, allocating corporate donations and supporting the movement and dispatch of goods in a way that maximises efficiency and minimises waste.

You’ll lead day-to-day activities in the hub, supervising volunteers and working collaboratively with drivers to deliver an excellent internal service to shop teams. You will also act as a key support for community-facing donation activity - helping to deliver excellent service during home collections, managing local donor interactions at the warehouse, and assisting with the logistics of house clearances.

Flexibility will be vital, as the role will operate across a seven-day rota and may require you to deputise for the Operations Manager or drivers when needed. Experience in a charity retail setting, excellent customer service and relationship-building skills, and a general understanding of charity retail would be a distinct advantage. A full UK driving licence is also highly desirable.

This role offers the opportunity to play a key part in the growth and success of our retail network and the wider mission of Fight for Sight: to Save Sight. Change Lives.

Responsible to

Operations Manager

Direct reports

None

Working hours and contract

35 hours per week, working across a flexible seven-day rota

Salary

£25,207 per annum (London Living Wage)

Location

Attending to all the shops around London, from Hampton Hill in the West to Crouch End in the north. Our Donations Hub is currently located within West Norwood, with a second small warehouse attached to our West Norwood Shop.

How to Apply 

Please submit your CV and an up to two page supporting statement which evidences the specification with subject header - Assistant Donation Hub Manage

Role Responsibilities

· Support the day-to-day running of the donation hub, ensuring a smooth, accurate and timely flow of donations through the hub

· Oversee and participate in the physical sorting, quality checking, and categorising of stock in line with stock standards and retail priorities

· Prepare and fulfil stock requests from shops and ecommerce channels, ensuring timely and accurate dispatch

· Maintain clear, efficient systems for inventory tracking and stock distribution

· Deputise for the Operations Manager as required, supporting wider operational priorities

· Ensure all machinery and warehouse equipment is fit for purpose, reporting faults and maintaining safety standards

· Coordinate with drivers and retail staff to organise timely deliveries, collections, and transfers between locations

· Step in to cover driving duties as required (subject to driving licence)

· Load vans safely and efficiently, ensuring optimal routing for stock movement

· Maintain roadworthiness and cleanliness of retail vehicles, completing regular checks and liaising on repairs or servicing

· Support waste management processes to reduce landfill and maximise recycling or resale potential

· Supervise, train, and support volunteers in daily warehouse activities, including sorting and logistics

· Create a positive, inclusive environment where volunteers are valued, recognised, and supported

· Define clear volunteer tasks and responsibilities in line with operational needs

· Assist in volunteer recruitment and onboarding in partnership with the Volunteer Engagement Manager

· Deliver excellent internal service to retail shops and ecommerce, responding to stock needs and changes with flexibility

· Provide a professional and friendly experience for public donors during drop-offs, collections, or house clearances

· Support and represent Fight for Sight during home collections and local engagement initiatives

· Promote and encourage donations through strong community-facing presence and service

· Ensure the Donations Hub operates in line with all health and safety standards, including proper manual handling, use of equipment and fire safety

· Carry out regular H&S checks, reporting hazards and ensuring safe working practices

· Adhere to data protection, safeguarding, and secure stock handling procedures

· Ensure all practices within the hub are in line with Fight for Sight’s Safe, Legal & Secure requirements

· Contribute to data tracking on stock volumes, processing times, and donation sources to help drive improvement

· Contribute to achieving KPIs related to stock value, waste reduction, ecommerce contribution, and volunteer hours

· Work with the Operations Manager to identify opportunities to improve donation hub processes, stock handling efficiency, and volunteer engagement

· Provide feedback and insights to the Operations Manager to support continuous improvement

Other

· Keep up to date with developments in the sector and key new initiatives in our field. 

· To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.

Person specification

Desirable skills, knowledge & experience

· Previous experience in a warehouse, stockroom, logistics or charity retail environment

· Demonstrated experience in leading or supervising volunteers or small teams

· Excellent organisational and time management skills

· Ability to prioritise workload in a busy environment with changing demands

· Comfortable with physical work including lifting, sorting and operating equipment

· Strong IT skills (Microsoft Excel, Word, ability to learn existing systems)

· Managing multiple workstreams and deadlines.

Qualifications

· Full UK manual driving licence

· GCSE C or equivalent in Mathematics and English

Personal qualities  

· An understanding of and commitment to the sight loss community

· Strong verbal and written communication skills

· Flexible, motivated, and able to manage a varied workload with a practical, can-do attitude

· Personable, with excellent listening skills

· Calm under pressure and solution-oriented

· Commitment to excellent customer service and volunteer experience

· Excellent accuracy and attention to detail

· Highly organised with ability to plan effectively and allocate resources appropriately. 

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Apprenticeships scheme, study leave and financial support for training & development

· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

· An active Social Committee and staff events

Application & Interview process

See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview TBC

The interview process is planned as follows: TBC

· 1st Interview: TBC

· 2nd Interview and an informal meeting with trustees and colleagues: TBC

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion 

Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

View complete job description at the provided link

£36,348 per year (£45,435 full time equivalent)
28 hours per week
Remote
Fixed term maternity cover

What we're looking for

As our Research and Insight Manager, you'll lead a dynamic research program that informs our strategic direction and drives impactful change. Your insights will contribute to building a deeper understanding the lives of blind partially sighted people, along with the external factors that influence them, and will shape RNIB's activities across all areas of our business.

What you'll be doing

With extensive experience of conducting qualitative and quantitative research studies, you will be producing actionable insights and recommendations resulting from research with a variety of audiences. You'll be collaborating with stakeholders to plan the research and working with internal teams and external suppliers to deliver a range of high quality, complex research studies to guide decision-making.

You'll also be responsible for line managing a team of researchers, developing and nurturing them to build their skills and experience in a variety of research methodologies and related subjects.

What you'll need to succeed

You'll have substantial experience of conducting and commissioning a wide variety of research studies. You'll also have strong analytical skills with the ability to understand a wide range of data sources and to express complex information in a clear, concise, and compelling way.

You'll be comfortable leading cross functional project teams and using agile methodologies to achieve project goals. You'll also demonstrate a strong ability to build effective stakeholder relationships and influence decisions.

This maternity cover role will lead a passionate team that champions the voices of blind and partially sighted people and puts the lived experience of sight loss at the heart of everything we do. You will be ale to contribute to this, perhaps through experience in the healthcare or not for profit sectors, and will ideally have a mix of research agency and client-side experience.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

How to Apply

If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.

The Mental Health Foundation is recruiting for a Senior Content Manager to join our Marketing and Digital Team.

Deadline: 5pm on Monday 26 May
Location: London
Salary: Starting salary £41,800, plus London Weighting of £3,285
Hours: Full-time (as part of our 32-hour week pilot and may revert to 35 hours after July 2025)
Contract type: This is 12-month maternity cover post

This exciting Senior Content Manager role will lead on the Foundation’s content strategy and the delivery of high-quality content across all our channels in line with our strategic objectives and digital strategy.

What does the role involve?

• Lead on planning, creating and scheduling content
• Manage the relationship with our community management agency to ensure our online communities are kept engaged and supported.
• Setting the standard and ensuring the high quality of all content produced at the Foundation.

What skills, knowledge and experience are we looking for?

• Experience of writing and delivering content and social media strategies.
• Significant experience of planning and delivering extensive social media campaigns for large audiences.
• Experience of writing, creating and deploying a range of content for different audiences across digital channels, including website, email and social media.
• Ability to convey complex information and stories simply and effectively.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

About us

Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health.

Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.

We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.

The Foundation is the home of Mental Health Awareness Week.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application form by clicking 'Redirect to recruiter'. Please note that all sections of the application form should be completed as CVs alone will not be accepted. Applications will close at 5pm on Monday 26th May and we are unable to accept late applications. Interviews are planned for Friday 6th June.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home for full time staff, pro rata for part time staff.

We look forward to hearing from you!

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact Mhairi (details on our website). 

 

The role and your key responsibilities
 

As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.

You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week).
 

Your key responsibilities will include:

• Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.

• Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.

• Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.

• Listen to teachers and students about how we can improve our customer service and the Unifrog platform.

• Attend conferences and run CPD events on behalf of Unifrog.

What we’re looking for

• Strong communication skills – written, over the phone and on video calls.

• Track record of excellent relationship management.

• Extremely well organised.

• Keen attention to detail.

• Active listening and objection handling skills.

• A background and interest in education would be an advantage.

• Proactive attitude and willingness to get stuck in.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
 

Working together

You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager. 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.
  
   

Key details
 

• £37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus. 

• OTE £43,000 (pro rata).

• Maternity Cover - fixed term up to 12 months.

• 28 days paid holiday per year (plus bank holidays) (pro rata).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.

• Full UK driving licence and access to a car is essential.

• All travel expenses covered.

• Candidate must be based in Nottinghamshire or Leicestershire.

• Home based with some travel to schools and colleges in the East Midlands.

• Start date: w/c 18th August 2025.

• To discuss any details about the role before applying, please contact Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

Application process

Deadline: 10:00AM (BST) Friday 16th May 2025.
 

Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
   

i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)

iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)

Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window.

Stage 3: Video call interview (1 hour) 

• Short demonstration of a Unifrog tool (resources will be provided) (20 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
   

• Video call interviews will be held on w/c 26th May 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

Battersea's Global Programmes Department is looking for a Grants and Programmes Manager to manage the delivery of a portfolio of work within the Grants and Programmes function. This is an exciting time for Battersea as we expand our work to impact more dogs and cats. Over the coming five years it is planned that the size and complexity of grant making will grow, including the establishment of several multi-year programmes in the UK and abroad.

This is a senior grant making role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of people management, strategic leadership and good grant making practice.

The successful postholder should be comfortable making proposals, suggesting alternative approaches and solutions, supporting the contributions of others, and advancing the collective interests of a team. They should also be comfortable working with considerable scope, and complexity and nurturing relationships with colleagues and external partners as an integral element of the role. The successful postholder should be able to develop and maintain effective relationships with stakeholders, to pose and field questions of considerable complexity and sensitivity and use discretion in carrying out a constructive and effective dialogue; they will be comfortable with proposing ideas, engaging in productive debate, supporting the contributions of others, and in other ways advancing Battersea’s strategic interests.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 17th May 2025
Interview date(s): First stage interviews: 22nd May 2025; Second stage interviews: 28th May 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

SolarAid is recruiting for a Director of Finance & Organisational Effectiveness to lead our finance function and enhance operational excellence across our charity and social enterprise group. The position is full-time, based in the UK, with hybrid working arrangements. The salary offered is £60,000 to £68,000 depending on experience.

As a key strategic partner to the CEO and a core member of the Senior Management Team, you’ll play a crucial role in shaping the direction and performance of SolarAid and our social enterprise SunnyMoney. This role oversees finance, planning, IT, facilities, HR liaison, policy, and governance – ensuring strong systems and structures support our mission to achieve 100% energy access for the hardest to reach communities across Sub-Saharan Africa,

We’re looking for a qualified accountant (ACCA, ACA, CIMA, or CIPFA) with senior-level charity finance experience, excellent analytical and leadership skills, and a strong track record in organisational operations and governance.

Applications without a cover letter will not be considered for the role.

Closing Date for Applications: May 21st, 2025

Job Title: Part-time Co-production Coordinator - Adults
Salary: £30,000 FTE
Hours: 18 hours per week. To be worked 3 days a week (6 hours per day)
Contract: 1-year, fixed term
Location: Mainly home based with regular meetings in the London Borough Hammersmith & Fulham

Parent/Carer Co-production Coordinator to empower and support parents of young adults with SEND.

Are you passionate about making health and social care systems work for families who have young adults with SEND?

Do you enjoy developing relationships, collaborating and contributing to better outcomes for the people that most need joined up support?

Do you have lived experience of using health and social care services as a parent or carer?

Parentsactive CIC is the parent/carer forum for Hammersmith and Fulham and works to empower parent/carers of children and young people with special educational needs and disabilities (SEND) from birth through to adults.

We are delighted to be recruiting a Co-production Coordinator to work alongside our parents and carers of young disabled adults to ensure they have meaningful opportunities to inform and influence strategic and operational developments across Hammersmith and Fulham that will lead to a better future for them and their young person.

The Co-production Coordinator will support the coordination of a range of activities designed to increase coproduction across the borough’s health, education and social care systems.

The successful candidate will be passionate about coproduction and ensuring the voice of people with lived experience is heard. They will have strong skills in working collaboratively with a wide range of people including families, statutory and third sector partners. The person will be a good listener, compassionate and understanding of the issues related to supporting a disabled adult to live their best life and have the confidence to challenge when necessary.

Last date to receive applications: 13th June 2025 6 pm

Interview date: 2nd July 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

No agencies please.