Communication assistant jobs in cambridge, cambridgeshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Rheumatoid Arthritis Society (NRAS), is the only patient-led organisation in the UK specialising in rheumatoid arthritis (RA) and juvenile idiopathic arthritis (JIA). Due to its targeted focus on RA and JIA, NRAS provides truly expert and wide-ranging services to support, educate and campaign for people living with these complex autoimmune conditions, their families and the health professionals who treat them.
1. Main Purpose of Job
To drive referrals to and use of, NRAS services from NHS relationships across the UK.
Identify, build and maintain relationships with Rheumatology and other multidisciplinary teams to ensure relevant healthcare professionals are aware of the support that NRAS provides to people with Rheumatoid Arthritis and Adult Juvenile Idiopathic Arthritis.
To work with those healthcare professionals to maximise uptake of their referrals to our services.
Attend events around the UK and online to promote NRAS Services.
Support the I&SD Director and other senior team leaders to design, develop and implement new services and to reach new audiences for existing services.
2. Business development & Strategy
2.1. Identify, develop, and secure new opportunities for NRAS services within the NHS.
2.2. Create and implement business/service development strategies to expand the service user base, and service offering within NHS Rheumatology departments and connected healthcare teams.
2.3. Analyse market trends, identify emerging opportunities, and stay ahead of industry developments to recommend strategies for further growth of NRAS services.
3. Relationship development and management around the UK
3.1. Build and maintain strong, long-lasting relationships with existing and potential referrers or influencers and healthcare providers often travelling to attend clinic/location meetings.
3.2. Act as the primary point of contact for key referring organisations, ensuring referrer satisfaction and identifying opportunities for additional services or project work.
3.3. Understand HCP needs, provide tailored solutions, and work closely with the project managers to ensure successful delivery.
4. Proposition and presentation development
4.1. Lead the creation of compelling proposals, and presentations to drive new service user volumes.
4.2. Work with internal teams to gather technical and operational input to develop competitive, high-quality proposals.
4.3. Present to referrers and influencers articulating NRAS’ value proposition, differentiators, and capabilities.
5. Project Management Oversight
5.1. Support senior/project managers in the planning and execution of projects, ensuring alignment with referrer and influencer expectations.
5.2. Monitor the progress of key projects, providing necessary updates to clients and senior management on milestones, deliverables, and performance metrics.
5.3. Facilitate communication between referrers, internal teams, and external stakeholders throughout the lifecycle of projects.
6. Monitoring and Evaluation and “market” intelligence
6.1. Monitor the rheumatology service landscape, industry trends, new regulations and innovation.
6.2. Provide insights and recommendations to leadership regarding potential strategic partnerships, services or new audiences.
6.3. Prepare regular reports on performance, development activities, and client feedback.
7. Networking & industry representation
7.1. Attend/undertake promotional relevant conferences, seminars, and networking events to build NRAS’ visibility and attract new service users
7.2. Cultivate a professional network within Rheumatology and MDT arena, leveraging connections for potential opportunities.
7.3. Cross-Functional Collaboration:
7.3.1.Collaborate with senior management to align development goals with organisational strategy.
7.3.2. Work with other departments providing insight and content used to promote our services to Healthcare professionals
8. General responsibilities
Positively promote NRAS at all times.
Support Fundraising Team with applications for funding for the Information & Support team through charitable grants and other avenues.
Undertake other duties as appropriate when required.
Person specification:
Qualifications: A-level or qualified by experience
Experience:
- Demonstrable experience working in a similar environment such as charity/public sector or pharmaceutical etc. into NHS
- Health related services experience
- Proven track record of securing new business for service delivery
- Excellent interpersonal and presentation skills
- Ability to initiate, analyse, monitor and evaluate outcomes
- Experience of delivering at a senior level.
- Experience in overseeing multiple projects with the ability to manage timelines, budgets, and expectations.
Knowledge and skills:
- Highly developed relationship development skills
- Excellent written and oral communication skills in English
- Proficient use of Microsoft Word; Excel; PowerPoint
- Ability to collaborate with cross-functional teams to ensure seamless project execution.
- Understanding of the health environment
- Understanding of Rheumatoid Arthritis and its treatment
Personal Circumstances & Attributes
- Ability to work under pressure and to deadlines
- Highly motivated and committed
- Positive outlook and approach
- Willingness to travel and work out of hours when required
- Full driving licence and car owner.
Reporting to: Innovation & Service Delivery Director
Salary: £39,000-£42,000 dependent on experience
Location: Hybrid or remote flexible working
Hours: 35 hours pw
Car driver and clean licence required.
Please send a covering letter with your application.
Please provide a covering letter to confirm how your experience to date would benefit our organisation and enable you to achieve success within this role.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
Location : Requirement to attend our sites in Basildon, Harlow and Thurrock if required and to team meetings quarterly.
Type: Remote
Salary: £48,000.00 per annum
Hours : 37.5 hours per week
Term: Permanent
Main Responsibilities:
Leadership
1. As a member of the Operational Leadership Team and wider Senior Leadership Team, work collaboratively and take collective responsibility for the strategic management and leadership of the organisation.
2. Work closely with the CEO, Treasurer and Board of Trustees to facilitate good governance and risk management.
3. Manage, maintain and develop all financial systems and control; increasing their impact and quality, and implementing best practices in financial management.
4. To supervise finance assistants and ensure that they are adhering to financial code of practices.
Financial Management
1. Lead and manage all aspects of the financial cycle, including budgeting, forecasting, fixed asset management, reserves & designated fund management and financial reporting.
2. Work with HR & Payroll Officer to manage and retain oversight of the day to day financial operations, including accounts payable, accounts receivable, banking and general ledger maintenance, including the reconciliation of petty cash, credit cards and all bank accounts on a monthly basis reviewing and approving payment runs and payroll.
3. Work with the CEO and Senior Leadership Team to prepare the annual budgets and forecasts.
4. Lead and manage the provision of regular budget monitoring and reports to budget holders.
5. Assist with the budget preparation for funding bids. Manage, monitor and keep track of any grants, funding or commissioned income, working with relevant managers to provide relevant financial information for inclusion in monitoring reports.
6. Lead and manage the provision of quarterly financial reports to the Board and advise them on financial issues as appropriate
7. Provide insightful financial analysis and reporting to inform and support organisational management, development and decision[1]making, and funding applications across the organisation.
8. Work with the CEO to prepare medium term financial forecasts for the organisation to support strategic decision-making and delivery of strategic priorities.
9. Lead on the audit process and the preparation of year end accounts to trial balance including preparation of the audit file and the closing down of the accounts on our accounting management system to ensure that the organisation is compliant with legal requirements and good practice.
10. To work closely with the CEO, Senior Leadership Team and designated Trustees to advise, review and cost the annual pay award.
11. To provide back-up and holiday cover for the processing of monthly payroll.
12. To work with and support the HR & Payroll Officer in providing payroll information and reconciling payroll monthly.
Governance and compliance
1. Ensure compliance with all relevant financial regulations and reporting requirements (e.g. Companies House, HMRC and the Charity Commission).
2. Attend Trustee Board meetings to report on financial matters, including the identification and management of financial risk, and provide any relevant reports.
3. To support the Trustees, SLT and line managers in managing our finances carefully and within our financial means, through provision of advice, guidance, support and training.
4. To be the main point of contact with external auditors.
5. To ensure that robust financial controls are in place, underpinned by appropriate financial policies and procedures and to ensure that they are adhered to and that the organisation is protected from fraud and error.
Closing date for applications : 21st July 2025
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Eastern Region –Norfolk, Suffolk, Cambridgeshire, and Northamptonshire. Home based with some travel expected
Ref: SAD-251
Are you a proactive, highly organised and collaborative individual with a proven record of developing and maintaining systems for data collection, analysis, and reporting? Do you have sound experience of providing vital support to colleagues?
If so, join St Giles as a Senior Administrator and Data Coordinator, where you will work alongside the Eastern Region Footsteps coaches and Management Team to coordinate data collection and analysis to support the service to achieve its contractual requirements.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.
The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.
About this key role
Our successful candidate will provide line management support, guidance and coaching to two administrators, ensuring their responsibilities are clear and that they are supported to carry out their roles, plus provide positive and proactive peer support to Admin and Coaches to ensure that data is collected reliably and consistently. You will also manage the allocation and appropriateness of all referrals coming into the Eastern region CRS service and ensure all referrals are accurately recorded, plus coordinate the data collection across the Eastern Region Criminal Justice contracts.
We will also rely on you to monitor the service and support with the development, implementation, and the maintenance of effective data collection systems, as well as offering training where necessary to ensure the team can perform data collection effectively. Interpreting and explaining complex data to the admin and delivery team for purposes of clarity/verification is also an important duty, as is supporting with the development and maintenance of processes around referrals, data collation and the production of reports.
What we are looking for
- Experience in working together as part of a multi-agency team to achieve a common goal
- Experience of working in a high intensity environment
- To have a relevant qualification or be working towards one to ‘A’ Level standard or above
- An understanding of the barriers faced by people with complex and multiple needs
- Knowledge of relevant services in the local community
- Impressive interpersonal, relationship-building and communication skills, verbal and written
- A flexible, collaborative and professional approach to your work
Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 20 July 2025 at 11 p.m.
Interview date: 28 July 2025
Registered Charity
501 - 1000
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.