Communication assistant jobs in carshalton, greater london

Supporter Services Assistant
Location: Wenlock Road, London, N1
Contract Type: Full-time, Permanent (subject to completion of 3-month probationary period)
Salary: £27,040 per annum
Application deadline: 1st September 2025

About the Role

We’re looking for a proactive and friendly Supporter Services Assistant to join our dedicated Fundraising Operations team at the Disasters Emergency Committee (DEC). You’ll be the first point of contact for DEC supporters and the wider public, providing responsive, respectful and professional care that reflects our values.

If you’re highly organised, people-focused, and eager to work what can be at times a fast-paced humanitarian environment, this could be the ideal opportunity for you.

 ***Please download the job description for full details***

About You

You are a strong communicator with excellent attention to detail, who thrives on delivering great service and ensuring data accuracy. You enjoy working in a team and have the self-motivation to manage your own workload effectively.

You may already have experience in customer service or administration. Most importantly, you’re someone who values high standards and is motivated to support DEC’s humanitarian mission.

You will have:

• Good organisational skills and attention to detail
• A professional and friendly telephone manner
• Strong written communication skills
• The ability to manage a varied workload and prioritise effectively
• A positive, resilient, and self-motivated approach

Experience in the charity sector is welcome but not essential, we're more interested in your attitude, potential, and commitment to learning.

Key Responsibilities

• Serve as the first point of contact for supporter enquiries by phone, email, and post
• Ensure accurate donor records and communication preferences are maintained in Salesforce
• Process donations and generate acknowledgements and thank-you letters
• Support donation coding and financial reconciliation with the Finance and Fundraising teams
• Assist with the onboarding and coordination of temporary staff and volunteers
• Provide general administrative support across the Fundraising & Marketing team
• Contribute to team projects, internal meetings, and continuous improvement of supporter services

What We Offer

• Flexible working hours (outside of appeal periods)
• Hybrid working model (some mandatory office days during appeals)
• 25 days annual leave, increasing with service
• Healthcare Cash Plan (value ~£1,660/year)
• Pension contribution (3%, rising to 8% post-probation)
• Wellbeing and mental health support
• Access to Wellhub, discounts, and ticket schemes
• Season ticket and hardship loans (post-probation)
• Cycle to Work and Car schemes (salary sacrifice)

About the DEC

The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.

Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.

How to Apply

If you believe you have the skills and passion for this role, please apply with your anonymised CV and cover letter (use initials only, no full names) by 1st September 2025.

We encourage early applications and may hold interviews before the deadline.

We are also unable to support applications for our vacancies if you do not have the right to work in the UK

You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.

Role Requirements

• To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
• Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
• Achieve the shops Raffle sales targets through involving the shops team.
• To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
• Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
• Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
• To source links with local communities to promote Retail in the community via media and other sources.
• Role involves a degree of manual handling in sorting and lifting of stock.

Interview Date: to be confirmed

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Impatience Earth is a non-profit climate philanthropy consultancy founded in 2020 with a mission to educate, challenge and inspire wealth holders to take bolder funding decisions to address the climate emergency.

We have a role available for someone to join our small but mighty team to deliver high-level support to our CEO and Deputy CEO, helping them achieve their strategic priorities by managing their calendar and emails, supporting them with prioritisation of tasks and managing key projects. A smaller part of the role will be to provide support as a Team Manager, which will entail coordinating team meetings and away days, and supporting with the administration of projects.

We are looking for a detailed-oriented, highly organised and proactive individual who loves the idea of helping fast-paced, ambitious organisations work more smoothly and effectively. You should be able to manage multiple priorities, work well both independently and within a team, and bring a solutions-focused approach to challenges. We are looking for someone who already has experience of working as an EA with senior leaders. 

Specifically, you will be supporting with tasks such as:

• Managing the CEO and Deputy CEO’s emails and calendars

• Supporting the CEOs to manage projects and prioritise tasks

• Creating meeting agendas and capturing minutes and action items

• Creating and sending invoices 

• Arranging travel and any reimbursements 

• Booking meeting rooms at London co-working space 

• Arranging team away days 

• Coordinating regular meetings with team members and Associates 

• Coordinating speaker briefings and follow-ups

• Assisting the CEOs with social media posts 

• Supporting key projects to ensure timelines and deliverables are met 

• Managing and scheduling internal and external meetings, working closely with other administrative and support staff in many cases

• Maintaining confidentiality in all matters 

Core skills/attributes we are looking for:

1. Organisation: Highly organised, with prior experience of supporting senior leaders

2. Discretion: Able to handle confidential information professionally 

3. Multi-Tasking: Someone who is able to and excited about supporting the management of multiple projects

4. Communication: Clear and concise writing and verbal communication, with the ability to engage with a wide range of stakeholders 

5. Synthesis: The ability to gather inputs for meeting agendas and to synthesise key points and action items 

6. Entrepreneurial: Someone who wants to bring ideas about how to organise and improve the workplace they are in

7. Values match: Committed to social justice, climate action and anti-oppression

As part of this role, you will have up to 25 days paid annual leave, a professional development budget and be part of a great team. We believe that we can be a really good employer for people of all backgrounds and hope we will get applications from people from a range of backgrounds.

Salary: circa £40k, depending on experience

Location: UK-based, with ability to travel into London on occasion. This is a remote position, with optional access to a co-working space.

Contract: Initially 12 months with a view to extend to permanent depending on contracts

Hours: 4–5 days a week, spread across Monday to Friday.

Application deadline: 31 August 2025

Interviews and assignments: On a rolling basis throughout September 2025

Stage 1: Submit application via CharityJob

Stage 2: Shortlisted candidates will be invited to a short initial video call interview with either the CEO or Deputy CEO to discuss your experience and what excites you about the role. 

Stage 3: You will be asked to complete a short assignment at a time that suits you. At this stage in the process, we will offer candidates a £50 stipend to cover the time invested in this exercise.

Stage 4: As part of the final interview stage, you’ll be invited to a full interview. At this stage in the process, we will offer candidates an additional £50 stipend to cover the time invested in this exercise.

Who You Will Meet:

As part of the interview process, you will meet our CEO Yasmin Ahammad and Deputy CEO Aditi Shah. For more information, see impatience.earth.

Prospectus are thrilled to be supporting a health and care-focused think tank in their search for a temporary Digital Communications Assistant. This is a full-time role offering hybrid working (2 days per week in Marylebone office), initially for a 4 month contract.

This is a fantastic opportunity for an organised and proactive digital communicator to help manage the organisation's website and contribute to clear and engaging communications across a range of channels.

Responsibilities:

• Manage and update website content, ensuring accuracy and driving engagement using web analytics and SEO.
• Design and produce marketing materials for social media, publications, and e-newsletters.
• Create high-quality and concise data visualisations such as charts and infographics.
• Support web development projects, including testing new content and providing feedback on functionality.

Requirements:

• Excellent written and interpersonal communication skills.
• Strong organisational and project management abilities.
• Recent experience in a similar communications role, ideally within a relevant sector.
• Interest in public policy and enthusiasm for the organisation's goals and values.
• Proficiency using relevant tools such as Flourish, Drupal, Google Analytics, Microsoft Office, Photoshop, Illustrator, and InDesign.

CVs will be reviewed on a rolling basis, so if you're looking to make a meaningful impact and join a forward-thinking organisation, we encourage you to apply as soon as possible!

Please note interviews will be held on 18th and 19th August, will the role due to begin 1st September.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Location: Causton Street, London Diocesan House, Pimlico, London.
Contract: 35 hours per week, Full-time, 13 months Fixed Term Contract
Salary: £50,600

DBS requirement: No DBS Required

Do you have a passion for impactful communications and strategic engagement? Are you looking for an opportunity to shape how the Church connects with diverse audiences across London?

The London Diocesan Fund (LDF) is seeking a Communications Lead to play a key role within the Strategy and Communications Team, supporting the Diocese of London in leading and delivering high-quality, effective internal and external communications.

What You’ll Be Doing:

• Leading the development and implementation of the Diocese’s internal and external communications strategies

• Managing digital content, campaigns, social media, and the diocesan website

• Overseeing media relations and crisis communications, working closely with our PR agency

• Supporting clergy and lay leaders to effectively communicate their mission and stories

• Line-managing the Communications Assistant and managing the communications budget

• Enhancing staff engagement and cross-departmental communications at the LDF

Who We’re Looking For:

Essential:

• Proven experience in a senior communications role, with responsibility for strategy and delivery

• Strong leadership skills, including experience managing teams or agencies

• Experience in digital marketing and website management

• Excellent written and verbal communication skills, including content development

• Ability to work with senior stakeholders, including clergy and senior staff

Desirable:

• Experience working in the charity, public or faith sector

• Experience in media relations and reputation management

• Competence in using analytics tools such as Google Analytics to drive engagement

• Knowledge of brand management and visual communications best practice

About the London Diocese Fund (LDF) and the Diocese of London

The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs.

The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy.

Safeguarding Statement

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Therefore, all our recruitment campaigns are run using safer recruitment procedure

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Why Apply?

✔ Strategic leadership opportunity in a faith-based setting

✔ Be part of a collaborative and mission-driven team

✔ Shape how the Church of England in London engages its people and wider communities

If you are excited about this opportunity and meet the criteria, we’d love to hear from you!

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

Interviews

Interviews will be held week commencing 11 August 2025, in-person at our office in Pimlico.

For more details, please see the full Job Description and Person Specification see the attachement. 

We’re pleased to be recruiting a Communications and Support Assistant to help strengthen and expand the reach of National Eczema Society’s work. This new role is designed to support the delivery of our communications, digital content and supporter services, as the charity grows and takes on more proactive campaigns and engagement. You’ll contribute to creating and scheduling content across our social media channels and website, support the production of our e-newsletter, and play a key role in monitoring community engagement online.

Alongside digital communications, you’ll provide vital administrative support across our wider operations including health information, research and policy. From helping coordinate webinars and podcasts to assisting with day-to-day operations, this is a varied and rewarding role at the heart of a small, friendly and ambitious team working to improve the lives of people with eczema.

About Walkabout Foundation

Walkabout Foundation is a non-profit organisation with a mission to restore dignity, freedom, and independence by providing wheelchairs and rehabilitation in the developing world, while also funding research to find a cure for paralysis. To date, we have impacted the lives of over 74,000 people through the distribution of over 28,000 wheelchairs in 25 countries around the world, and funded $2 million in spinal cord injury research.

Job Description

We are looking for a creative and proactive Communications & Digital Associate to join our London-based team. This is an exciting opportunity for someone with a positive attitude and a collaborative mindset to help drive our digital marketing efforts and contribute to impactful work that transforms lives.

You’ll work closely with the Director of Communications & Operations to plan and deliver digital marketing campaigns, create engaging content for social media and our website, assist with graphic design of communication materials and lead promotional outreach, including working with influencers and media contacts.

Duties & Responsibilities

The Communications & Digital Associate position holds responsibility for delivering engaging digital content and supporting Walkabout Foundation’s communications strategy across multiple platforms. The role includes campaign planning, content creation and digital platform management, with a strong focus on social media, email marketing and design. You will work closely with the Communications & Operations Director and collaborate with other departments to ensure clear, consistent, and impactful messaging.

A passion for our mission, a proactive attitude, and the ability to multitask are essential.

Experience & Skills 

• 1-3 years of experience in digital communications or marketing
• Strong writing and storytelling skills
• Experience with Adobe InDesign and Photoshop, Canva and Microsoft Office Suite
• Graphic design skills
• Social media management and content creation
• Familiarity with WordPress and Salesforce (preferred)
• The right to live and work in the UK

JOB Title: Marketing Assistant

SALARY: £28,206

HOURS: 36 hours per week

LOCATION: Hybrid working 

Please note that this position includes occasional evening and weekend working.

About Us

This is a fantastic opportunity to work at a leading Hospice who aspires to a world in which all dying people and those close to them have access to care and support, whenever and wherever they need it. St Christopher’s Hospice was founded in 1967 by Dame Cicely Saunders and became the first hospice of the modern hospice movement. We provide invaluable care and support to over 7,500 people across the five London Boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark.

Your new role

This is an exciting opportunity to join our marketing and communications team who lead on the promotion of our clinical services, St Christopher’s CARE (our education offer), fundraising appeals, our charity stores and commercial partnerships.

As Marketing Assistant, you’ll be super organised, adept at simultaneously managing incoming enquiries alongside ongoing projects and have a keen eye for detail to stop any mistakes getting through. 

Being a central part of our team, you’ll pull together up-coming promotional activities and ensure these materials are rolled out across our hospice sites and on our intranet. You’ll also get the chance to be creative, writing social posts and intranet articles. It’s the perfect role if you’re looking to gain marketing experience across multiple channels. 

You’ll also be a keen team player – pulling together schedules and plans to keep marketing activity on track and rolling up your sleeves and getting stuck in to a diverse range of tasks. But don’t worry, we’ll be on hand to support you.

Some of the main responsibilities of this role include:

• Meet with patients, families, staff, volunteers and supporters to capture their stories and experiences for use across all our channels – this might be through written or video content.
• Build strong working relationships with departments across the organisation – you’ll often be the first point of call for marketing requests and support so a welcoming and supportive approach is essential.
• Monitor the main communications inbox responding to all requests in a timely manner and allocating incoming work across the team.
• Ensure all materials around the hospice sites and our 24 shops are up-to-date and on brand this includes replenishing patient information materials, staff noticeboards, public-facing noticeboards and TV screens.
• Ensure all content on The Vine (our staff intranet) is up-to-date and Important Announcements are added, as required. This also includes writing and publishing engaging news articles.

 About you:

• Hold a good level of general education including English
• Have excellent attention to detail – you’re the one that picks up mistakes in articles and on posters and wonders why no one stopped it getting through!
• Possess excellent organisational, project and time management skills
• Have experience of using social media to fulfil an aim or objective
• Possess good interpersonal skills and the ability to work well with staff at all levels.

If this sounds like you, we would love to hear from you!

What you will get in return 

• You will gain a stimulating and rewarding career with an opportunity to influence and make a real difference in the community
• Access to excellent training and development opportunities
• Season ticket loans
• A number of health and wellbeing schemes
• A competitive contributory pension scheme and life assurance scheme with generous beneficiary plan
• Flexible working options

 What you need to do now 

 How to apply:

• Please review the Job Description, Person Specification Criteria
• Please address the criteria in the person specification form. This information will be used to select candidates for interview.

Please apply, link below

Closing Date: Sunday 17 August 2025

Interview Date: Thursday 21 August 2025

We’ve got a bold ambition, a clear strategy and a growing team of over 100 colleagues who are passionate about delivering on big goals. To do this well, our four senior leaders (the Executive Team) need to stay focused on the big picture—casting vision, galvanising our people, building relationships, and advancing strategic priorities. This team is highly collaborative, fast paced, extremely busy and is looking for Executive Assistance to become even more effective for   colleagues and those we serve.

As a trusted partner to our CEO, Executive Team, and Trustees, this role ensures our leadership operates with clarity, focus, and momentum. From managing complex schedules to coordinating key projects and communications, you will create the space and structure that allows our leaders to lead —helping Stewardship remain agile, effective, and deeply aligned to its Christian mission.

This role isn’t just about worldly administration — it’s about the spiritual gift of administration and the stewardship of time, priorities, and relationships at the highest level of the organisation.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £25 million.

Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include: 

• Social Media Moderation 

• Facebook Group Moderation

• On-page messaging for Facebook Fundraisers

We are on the lookout for talented comms experts who understand the importance of effective, accurate, and timely online communications and can enhance the work of our expanding social media moderation team.

** The ideal candidate will have a minimum of 3 years' professional social media moderation experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to acting in the best interests of our charity partners. 

If you do not have 3 years of professional social media moderation experience, working in-house for a charity please do not apply. You will not be shortlisted. 

About the role

Our dedicated team moderates our full-service accounts (all organic content and paid ads) as well as one-off campaigns and appeals for some of the most recognisable charities in the sector. 

This role is perfect for skilled comms experts who can provide excellent supporter care and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9 am (or earlier), wrap up by 9 pm and adhere to our sub-three-hour response time. 

Our moderators must have a minimum of three years’ in-house, third-sector comms experience. 

As a Social Media Moderator, you would be responsible for:

• Becoming the voice of the cause you are representing, adhering to their brand guidelines and tone of voice at all times

• Identifying, escalating and signposting any safeguarding issues

• Managing your own time and work on own initiative

• Working across a range of social media management tools

• Responding/actioning to all comments and queries in under three hours

• Maximising donations when required 

• Going above and beyond at all times to provide supporters with an incredible experience

Our moderation takes place between 9 am and 9 pm, Monday-Sunday. 

Different accounts will require varying levels of ‘active’ hours (defined as time spent taking action). You will split your active hours between 9am and 9pm. For example, for an account which requires three active hours, you might carry out your work in six, thirty minute instalments throughout the shift.

As you gain experience, you will be allocated multiple accounts which will enable you to increase your hours worked. 

Whilst you need to be on hand to monitor your accounts during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional comms experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to act in the best interests of our charity partners.

Full training will be provided alongside regular one-to-one and team catch-ups. Here’s what some of our moderators say about working at Social AF:

“I love the flexibility of the role. The team are great and are very helpful, but the flexibility allows you to still do things whilst working.” Megan

“Working with Social AF has been so rewarding - I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility of this role has been really beneficial to me, my family and my work-life balance”  Sarah 

Please read our full job description before applying. Applicants that don't meet our minimum criteria won't be considered for interview. 

School Partnerships Alliance

Membership & Communications Manager

3-4 days per week

£35,000-£45,000 pro rata and subject to experience

Mainly remote (at least initially), with in-person attendance required at monthly team meetings and in-person membership related events which may take place at differing locations, across the UK.

First-round interviews will be held online on Tuesday 12th August. Second round interviews will be in person in London on Friday 15th August.

We are willing to wait for the successful candidate to work through a notice period, but that candidate will be able to start from 1st September 2025 or as soon as available thereafter.

About Us

Formed in 2021, the School Partnerships Alliance (S.P.A.) is an independent, non-politically aligned membership and delivery organisation which supports and promotes impactful, sustainable and mutually beneficial cross-sector school partnerships. We promote and develop best practice, commission research, provide training and offer a wide range of partnership brokering and audit support. We wholeheartedly support the delivery of the strongest pupil outcomes for all children and our national programmes and initiatives are informed by research and experience and driven by impact. 

The S.P.A.’s ambition is to become the leading, evidence-led, trusted voice on school partnerships in the UK. Working as a force for school improvement, our vision is for independent-maintained school partnership work to embed itself into the fabric of the national school system; one which is both self-improving and sustainable. We work to enrich both public and policymaker understanding of the benefits of cross-sector school partnerships through research, targeted initiatives and impact analysis.

Our long-term goal is for all UK schools to partner in some form, to improve both their own and their partner schools’ performance and deliver benefits to all pupils, particularly those attending schools in under-resourced areas. We want to work with a wide range of organisations and individuals who share our vision for a fairer future for all children and build a national strategy for school partnerships. A future where all schools work together for meaningful, mutual benefit to support the educational and emotional needs and aspirations of the next generation.

Purpose of the Role

The Membership & Communications Manager is a new part time role at the School Partnerships Alliance, reporting to the Chief Executive and working closely with our Executive Assistant. You will join us at an exciting time as we develop our new organisational strategy and expand our current school membership offer. As this is a new position this post does not currently have direct reports, but there may be an opportunity to recruit additional team member(s) as the organisation continues to grow over the next 12-18 months. You will be required to work closely with both our CEO and Director of Programmes and Research to lead on the development and delivery of the membership strategy, both stewarding and growing our membership base year on year. You will also be required to manage our new website, provide support with our social media, and ensure that all member communications align with both our brand values and guidelines.

Key Responsibilities:

• Develop and deliver a new, robust membership strategy that supports the S.P.A.’s key objectives. This will include new member acquisition, current member retention and ensuring that stewardship of school members is effective and fit for purpose. You will work with the Director of Programmes and Research to help deliver a credible school partnerships CPD programme and collaborate with the wider S.P.A. team to create a tangible, attractive membership offer (both on and off-line) that will bring schools together, challenge existing partnership practice and support new thinking.
• Actively identify, solicit and enrol new schools as members, building and maintaining an evolving pipeline of new membership prospects.
• Plan and prepare for meetings with current and potential members and accompany CEO and/or Director of Programmes and Research to cultivation meetings where appropriate.
• Be the first point of call for all members and with the support of the Executive Assistant to the CEO, oversee the processing of all new membership applications, renewals and invoices and ensure all enquiries from existing and prospective members are responded to in a timely manner.
• Work with the wider team to confirm a calendar of membership events across the school year. These will take place both online and/or in locations across the UK, so occasional travel will be required.
• Oversee the membership budget and provide quarterly income forecasts and reports to the CEO and Trustees, monitoring and reporting against income targets.
• Build and maintain partnerships with wider S.P.A. stakeholders to include external school membership organisations, MATs and S.P.A. trustees.
• Empower S.P.A. staff and our trustee board to support membership development, utilising their talents and networks effectively.
• Lead on the preparation of high-quality digital membership communication and related marketing and event materials.
• Oversee the establishment of an appropriate administration system to ensure effective membership tracking, due diligence, and to ensure that the S.P.A. has a robust, professional approach to member stewardship.
• Ensure all membership delivery complies with our internal protocols and all external regulations.
• To attend relevant S.P.A in person events.
• To be an active ambassador for the organisation and carry out any other related duties deemed commensurate with the requirements of the role.

Knowledge, Skills & Experience

• Passionate advocate for young people and a commitment to the School Partnerships Alliance’s central mission.
• A minimum of 3 years non-profit membership/communications/fundraising experience in a relevant role would be desirable.
• A proven track record of securing membership subsidies and/or donations from trusts and foundations, corporate partners and major donors.
• Excellent relationship and people management skills, varying your style to the needs of the audience.
• Excellent written and verbal communication and presentation skills.
• Excellent team skills, strong listening and problem-solving abilities with a positive attitude.
• Excellent organisational skills, and the ability to work to deadlines.
• Proficiency in CANVA/In Design and MS PowerPoint to create impactful digital communications.
• Thorough knowledge of structured CRM systems and support tools, all MS Office including Excel.
• Strong understanding of account management and relationship management.

Person Specification

• You are an enthusiastic professional who is passionate about opportunities for young people and education.
• You have an effective and energetic work ethic and are comfortable approaching and working with senior stakeholders across a wide range of organisations and educational institutions.
• You have a keen eye for a prospect and the knowledge and experience to convert them into lasting supporters.
• You are able to work independently and as part of a team.
• You are flexible, reliable and with a can-do attitude.

Equal Opportunities

 The School Partnerships Alliance is fully committed to the principles of equal opportunity, diversity and inclusion. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital or disability status and welcome applications from applicants of all backgrounds.

Safeguarding

 We are committed to safeguarding and promoting the welfare of children and young people. This post is therefore subject to an enhanced DBS check, online checks and two satisfactory references.

Job Title - Administrative Assistant (Advice and Information)

Contract - Permanent

Hours - 14 hours per week, work pattern can be discussed, to include Thurs/Fri (Fri morning specifically)

Salary - £10,082.80 (£25,207 FTE)

Location - Coram Campus, London (hybrid possible)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families, and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramBAAF

We are the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. Our corporate members in England, Wales, Scotland, and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

We support and empower professionals to do the best for children and families who come into contact with adoption, fostering and kinship care.

About the role

The Administrative Assistant (Advice and Information) role provides important administrative support to our small, friendly Advice and Information Team. The role will focus on providing administrative support to the following two parts of the wider team:  

- The Outbound Permanence service. This provides specialist advice by email, supported by legal research, country-specific written guidance, and individual consultations where necessary, to local authority social workers and lawyers considering the placement of children in care proceedings with relatives and friends overseas on all legal orders. The service also delivers regular training and events.

- CoramBAAF members’ Advice Line. This covers all aspect of adoption, fostering, kinship and related areas in the UK. It is busy and popular with professionals, primarily social workers, who use the service. It offers telephone and email advice, prioritising speed, and quality of service.

Working hours can be discussed, but to include Thurs/Fri (Friday morning specifically)

To apply for this role, please click on the 'apply now' button below to complete the application. Please note we do not take cv’s so please reference how you will meet the JD & PS in the reasons for applying section.

Closing Date: 23.59pm 10th August 2025

Interview Date: 19th August 2025

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

The Administrative Assistant will play a key role in supporting our WOW (Women Off to Work) team with its successful delivery of this employability support programme. The role holder will provide high quality administrative and customer service support to the WOW programme, helping to ensure smooth delivery of sessions and a strong support service for local women.

We would love to see an application from you if you have:

• Demonstrable administrative experience
• The ability to work both independently and as part of a diverse team
• An understanding of the needs of women who are marginalised within the world of work

About the Project

We are delighted to have been awarded funding by the National Lottery to deliver a third phase of our incredibly popular Women Off to Work (WOW) programme. Since 2017, WOW has supported hundreds of local women from predominantly Global Majority communities through holistic training and pathways into work programme.

WoW delivers a blend of life and vocational skills training, promoting general employability and improved wellbeing through work experience placements, internships, job brokerage, practical advice on self-employment and micro-businesses, ESOL classes and more. The programme provides women with opportunities to gain formal and accredited training qualifications and provide support with tailored into-work action plans.

About Us

The Abbey Community Association is a charity on a mission to support the communities of south Westminster to improve their quality of life by providing the space, services and opportunities to the people who need it most. Our vision? A community that feels healthier, happier and able to access the support it needs, when it needs it.

From our central London community hub, we offer a wide range of activities, services and courses to help address the needs of local people in South Westminster across 4 key areas: physical health, mental health, poverty and reducing isolation and loneliness amongst the elderly. Our programming includes exercise and dance classes, training and employment support, arts and social activities, and more.

Staff benefits for working at The Abbey Centre:

• Subsidised lunch
• Interest-free season ticket loan/bicycle loan scheme
• 23 days annual leave (plus public & statutory holidays) – pro-rata
• Contributions of 6% of salary into stakeholder pension scheme, when matched by 3% personal contributions.

Deadline to apply: 9am on Monday 11th August

Interviews: Week commencing 18th August at The Abbey Centre

If you do not hear from us within 4 weeks of the deadline, please assume your application has not been successful on this occasion.

Are you an experienced administrator looking for a new challenge? Would you like to work as part of a small, supportive team of colleagues who are all committed to the Humanimal Trust Vision? If so, this could be the perfect opportunity for you! 

Job Description: Administrative Assistant 

Hours:

20 hours per week – Working days subject to discussion at interview.

Salary:

£26,000 (pro rata £13,000)

Reports to:

Administration and Finance Manager

Location:

The role is a remote, work from home position, however the post holder will be required to work flexibly as there will be occasional travel to attend face to face meetings with colleagues within the UK.

Job Purpose

To provide administrative support to the team and maintain the Trust’s general administrative activities, with dedicated support to the Fundraising and Partnerships Manager.

Main Duties and Responsibilities

1) Assisting with updating and maintaining governance documents such as policies and procedures.

2) Scheduling meetings and coordinating calendars for members of the team when needed.

3) Monitoring the Trust’s shared mailbox email accounts: responding to requests from members of the public.

4) Dealing with incoming and outgoing correspondence.

5) Arranging travel and accommodation for team members, trustees and consultants when required.

6) Support the CEO with administration where required.

7) Support the Administration and Finance Manager with finance administration where required.

8) Maintaining fundraising and communication databases: Salesforce and Mailchimp.

9) Maintaining fundraising platforms such as Enthuse, JustGiving, Donr, Much Loved, Give and Gain etc.

10)  Supporting projects for fundraising and awareness campaigns or events.

11) Responding to fundraising enquiries and assisting with regular giving communications.

12)  Thanking donors (when appropriate) and supporting the donor journey.

13)  Ensuring supporter data is current and accurate on our CRM system (Salesforce).

14)  Gathering data and generating reports from Salesforce to support the Fundraising and Partnership Manager.

15)  Processing book orders and arranging shipment.

16)  Supporting the team with various internal audits.

17)  Supporting the Fundraising and Partnership Manager with admin relating to all aspects of fundraising.

Personal Development

1) Undertake training as required or considered appropriate for the role.

2) Actively participate in regular supervision sessions and team meetings.

3) Participate in Individual Performance Review and Personal Development plans, and undertake training and development as identified within these discussions and as indicated by the requirements of the post.

General

1) Maintain a professional and confidential approach to work at all times.

2) Work in line with Humanimal Trust policies, procedures, codes, and guidance, including in relation to health and safety, confidentiality, data protection and equal opportunities.

3) Actively promote the aims and principles of the Humanimal Trust and take part in any Humanimal Trust activities as directed.

4) Maintain the confidentiality of any information gained during employment with the Humanimal Trust at all times.

5) The post holder will be required to travel occasionally across the UK, therefore access to transport is required. The post holder will also need to be flexible in their approach to working from home or meeting in various locations as appropriate / required.

6) The post requires flexible working, which may include some evening and weekend work on occasion, with time off in lieu.

This job description may be subject to joint review from time to time between the post holder and Humanimal Trust.

Role Terms

· The position is part time.

· Holiday allowance is 25 days plus bank holidays pro rata, increasing in line with service annually to a maximum of 30 days pro rata, plus bank holidays.

· Probation period is 6 months.

Recruitment Process

Initial telephone screening calls will take place week commencing 18th August 2025.

Video call interviews will take place week commencing 25th August 2025.

In person interviews likely to take place week commencing 8th September 2025 depending on candidate location. 

Humanimal Trust’s Vision and Values

Our Vision:

We want a world where both humans and animals have better opportunities to benefit equitably from medical progress because vets, doctors and researchers routinely collaborate and share – this is One Medicine.

Our Values and attitudes

CONFIDENCE:

We are self-assured, clear and persuasive about what we believe and what we seek to achieve.

HOPE:

We believe better opportunities to benefit from medical progress for both humans and animals can be achieved; that belief inspires us to inspire others.

COLLABORATION:

We are open, inclusive and accessible; we discuss, we debate and we bring people together to share their knowledge.

AMBITION:

We are passionate and resolute in our commitment to better opportunities to benefit from medical progress for both humans and animals.