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To create lasting change on important social issues such as poverty, homes and health inequalities, we need to communicate about them in ways that shift hearts and minds and build a broad movement of support. At FrameWorks UK, we know that when we change the story, we can change the world. Our framing research shows how people think about different social issues. We use this knowledge to develop and test communications strategies to help organisations create social progress.
As Research Assistant you'll play a key role in delivering our research projects; shape and support our processes and systems; and share our research with campaigners, communicators and organisations. You’ll work to identify the best ways to communicate about a range of issues like access to justice, achieving health equity, and securing decent and affordable homes. We'll provide training and support all the way.
We use robust communications research to inform our work with mission-driven organisations to change the story on important social issues.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Club
Situated in 42 acres of landscaped grounds adjacent to the River Thames in Fulham, The Hurlingham Club is recognised as one of the world’s finest private member clubs. Since its opening in 1869, The Hurlingham Club’s croquet and tennis lawns, botanical gardens and stately Georgian Clubhouse have made it a sought-after destination for exclusive sporting and social activities.
The Club offers a truly unique and rewarding environment to work, blending a rich history with a progressive outlook. With over 20 specialised departments, each contributing distinct roles and functions you will have the opportunity to interact with vibrant, multi-faceted colleagues and members that share common interests and represent a wide range of backgrounds, professions and perspectives. The members actively contribute to the Club’s community, atmosphere, heritage and culture.
The Department
The Hurlingham Club Foundation was established in 2021 and its mission is to harness the collective strength of the Club to create spaces and opportunities that improve the health, well-being and social connection of people living in underserved areas of our borough.
We aim to achieve this impact this in three main ways through:
· Direct programmes hosted at the Club (including sports, social and wellbeing activities).
· Funding for local charities delivering aligned community initiatives.
· Volunteering and in-kind support opportunities for members and stakeholders.
To deliver all this activity, money is largely raised through member donations at Foundation events and money is also raised through grants and corporate sponsorship.
The Role
As the Foundation Assistant, you will be a vital part of this small, friendly team to ensure that we manage all our events and programmes to raise the most amount of money and deliver maximum impact for people in need in our community.
You will work part time; ideally 20 hours over four days from Monday to Thursday.
The successful candidate will provide administrative support to the Hurlingham Club Foundation in a variety of ways.
Typical duties will include:
Event Coordination
· Supporting the planning and delivery of Foundation events.
· Managing logistics including room bookings, catering, AV, guestlists, security passes and event materials.
· Ensuring events run smoothly from setup through to delivery.
Administration & Finance
· Maintaining accurate records and financial administration.
· Supporting the processing of purchase orders, income and invoices.
Data & CRM Management
· Maintain donor, volunteer and programme databases.
· Support monitoring and reporting of Foundation activity and impact.
Communications & Marketing Support
· Assisting with the website updated and digital content.
· Supporting with and creating presentations and marketing materials.
· Helping to manage and catalogue Foundation photography assets.
Programme Support
· Assisting with delivery of onsite community programmes.
· Welcoming visitors and supporting participant experience.
General Support
· Managing Foundation inbox enquiries.
· Providing day-to-day administrative support to the team and volunteers.
Our Ideal Candidate
Candidates will share our passion to deliver impact for and improve the lives of people living in underserved areas of our borough.
They will also embody the Club’s values of excellence, responsibility and courtesy.
Key experience required includes:
· Experience in office administration or coordination (charity or membership organisation desirable).
· Confidence with financial administration (invoicing, purchase orders, income tracking).
· Experience supporting events, logistics or hospitality-style coordination.
· Strong data management and spreadsheet skills (basic CRM experience advantageous).
· Excellent communication skills and a professional, friendly manner.
· A genuine interest in community impact and supporting charitable work.
Benefits
Benefits include:
· 23 days of pro-rated annual leave (rising to 28 days after 5 years’ continuous service)
· Generous contributory pension.
· Life assurance, group income protection and an enhanced sick pay scheme.
· Opportunities for training, development, and progression.
· Annual bonus scheme and annual performance pay review.
· Staff social events, free meals on duty and free onsite parking.
· Along with other benefits!
The Hurlingham Club is passionate about creating an inclusive workplace that promotes and values diversity.
Please note that, due to the high volume of applications we receive, if you do not hear from us within four weeks then unfortunately you were not successful in your application on this occasion.
The client requests no contact from agencies or media sales.
This role will support the work of the World Obesity Federation in its role leading dissemination activities under a specific research consortium project; alongside support for intersecting areas of work across the WOF portfolio. Key activities will include: Developing content for website and social media from scientific outputs; using a media monitoring tool to gather relevant data and insights to support dissemination; and co-ordinating planning for webinar and event hosting and project participation at wider events. The role will liaise with cross-team colleagues to identify relevant dissemination opportunities, and support article formatting and submissions, alongside regularly engaging with project teams and wider stakeholders as relevant, and developing project reports. Additionally the role will support engagement of people with lived experience as part of project and wider activities.
Our vision is a world in which both the prevention and care of people living with obesity are embedded in global values and systems.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Department background
The finance team manage the finances and budgets of Toynbee Hall and Toynbee Hall Trading including the following responsibilities:
• Budgeting, forecasting and management accounts
• Financial accounting including annual reporting and tax
• Financial transactions including sales and purchase ledger, treasury and payroll
• The team comprises of Finance Director and Operations, Financial Controller and Finance Officer.
How we work
Our values are Inclusive, Courageous and Empowering and we expect everyone who works with us to work in a way that aligns with these values and to do their utmost to deliver our strategic objectives according to their role.
Job Purpose:
To process sales and purchase ledger transactions, ensure that the organisations financial transactions are properly recorded and that there is strong financial control.
Job Description:
Assistant Accountant Responsibilities and Accountabilities:
Process financial transactions, including:
• Raise Venue Hire sales invoices
• Post purchase invoices into SAGE
• Analyse, follow up and post credit card payments
• Maintain journal log book
• Raise and process intercompany invoices Help maintain good financial controls, including:
• Bank reconciliations
• Credit control
• Manage petty cash facilities & check operation of imprest system
• Assist in the production of quarterly VAT returns for review by line manager in accordance with company procedures
Assist with the financial reporting of the organisation, including:
• Assist in the month end process:
o Process monthly journals
o Calculate and process accruals and prepayments
• Provide financial information to budget holders
• Produce ad hoc and regular financial reports, as required
• Assist with the production of the annual statutory accounts
Assist with administration and the general functioning of the Finance Department:
• Attend staff and team meetings
• Manage systems administration by keeping the information on the company’s systems, including SAGE and supporting the Financial Controller as required
• Deal with queries from team and stakeholders
Support the annual audit process, including:
• Compilation of necessary information
• Production of supporting working papers
Provide cover for the Finance Officer role and reasonable cover for the Financial Controller
Perform any other tasks as reasonably required
Key Knowledge and Skills:
Strong accounting capability to be able to create accounting journals, accruals and prepayments.
Hands on accounts experience and proficiency with accounting systems (preferably Sage 200)
Very good Excel spreadsheet skills.
At least part qualification with CIMA/ACCA
Good analytical skills to understand financial reports
Good communication skills.
Personal Qualities:
Able to work in a busy office environment which demands high levels of concentration while inputting, checking and making calculations whilst also responding to staff/ customer enquiries.
Be diligent and take ownership of activity outcome.
Develop an understanding of and commitment to the organisation’s values, including equal opportunities and diversity.
Willingness to participate in training and other professional development activities.
Willingness to work in the sector and possess an understanding of the core values of the Charity.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
Pension
Additional Perks & Support
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Application deadline: 28 April 2026
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Lloyds Bank Foundation
Personal Assistant and Directorate Coordinator (SII & Income)
Starting Salary: £39,363 (London-based)
Contract: Full-time, permanent contract (we are open to conversations about flexibility - so please ask)
Location: London based with an expectation of at least two days per week in our London office and up to three days working from home
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
This is a key support role within the Foundation, providing high-quality coordination and executive support to the Strategy, Impact and Innovation and Income directorates.
As Personal Assistant and Directorate Coordinator, you will work closely with Directors and their teams to ensure priorities are well organised, meetings and activity are effectively coordinated, and follow-up is delivered. You will play a central role in enabling the smooth running of two busy directorates, supporting planning, logistics and day-to-day operations.
This is a varied and proactive role that goes beyond traditional administrative support. You will coordinate activity across teams, support senior-level meetings and engagement, and help improve systems and ways of working across the organisation. You will also deputise for the Executive Assistant to the Chief Executive when required, supporting continuity across the Senior Leadership Team.
About You
We’re looking for an organised, proactive and detail-focused individual with experience providing high-quality administrative or PA support in a busy environment.
You will be confident managing complex diaries, coordinating meetings and supporting senior colleagues, with the ability to balance multiple priorities effectively.
You will bring strong communication and organisational skills, alongside good judgement and the ability to anticipate needs in a fast-paced environment.
You will be a collaborative and dependable team member, with a flexible and proactive approach to supporting others. A commitment to diversity, equity, inclusion and belonging is essential.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Midday, Thursday 21st May 2026.
Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00
Interview: Tuesday 2nd June 2026
We support small, local and specialist charities across England and Wales.


Are you an experienced Executive Assistant looking for an opportunity to work for a Christian charity with a heart for seeing an end to extreme poverty? Do you have experience providing high-level EA support in a fast-paced, demanding environment? If so, this could be a great opportunity for you.
About the role
As Executive Assistant, you will support Tearfund's Finance Director and Finance Leadership Team. Your responsibilities will include:
You'll work across different cultures and time zones, so flexibility, initiative, and strong organisational skills are key.
What we're looking for
All applicants must be committed to Tearfund's Christian beliefs.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager. This role requires a minimum of one day per week in the Teddington office,
Please note: Tearfund working weeks are 35 hours (full time) - we are happy to consider part time applicants (of 21 hours per week or more) with some flexibility over the working hours/days.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
The Science Media Centre is a small, high-impact charity that works to get expert scientific voices into the media on the biggest and most controversial stories of the day so that news is accurate and evidence-based. We're looking for a confident, engaged, and enthusiastic Operations and Executive Assistant to ensure our CEO and the wider team can function at pace. This is an exciting opportunity for someone early in their career to partner with a high-profile CEO at a highly-regarded scientific organisation, that has worked behind the scenes for over 20 years to deliver real impact to the public.
The core aspect of this role will be supporting our CEO. You will manage her diary and inbox, prepare her for speaking events, handle all travel and logistics, be the first port of call for tech queries, and generally act as her second brain. But on top of that, this broad role includes running our internship programme, managing events, coordinating projects for the Senior Management Team, assisting with governance and finance admin, and keeping the office running smoothly.
What we are looking for
You will be someone with outstanding organisational skills, meticulous attention to detail, strong initiative, and a clear head. On top of that, you should be genuinely excited by SMC's work and curious about the science and media stories we engage with. We want someone with good judgement who is excited to learn the ropes and develop their skills in a small but high-impact office.
What we can offer you
Selection process
This is an on-site role based at our offices in London (Euston). Staff are expected to be in the office five days a week. Start date mid-May to early June (exact date to be agreed).
How to apply
Send your CV and a covering letter (no more than 1 side of A4) detailing why you want this particular role, and how you fit the essential and desirable requirements as outlined in the role profile. You can also apply by emailing your CV and covering letter to the jobs@ address listed on our website.
Applicants must have a pre-existing right to work full time in the UK as we are unfortunately unable to sponsor visas.
We know that some demographics are less likely to apply for roles if they don’t feel they meet every requirement. We encourage all applicants who have a strong interest in our work and believe they have the right skills to succeed to apply for the role.
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Site Assistant to join our team at TreeHouse School.
You'll support the Estates Manager in maintaining a safe, secure and well-presented school environment. The role includes carrying out caretaking, cleaning and minor maintenance tasks, assisting with site security and supporting the smooth running of school activities and events.
You'll ensure the school grounds are clean, safe and well-maintained including litter-picking and daily visual checks of the playground and their equipment, recording this on SafetyCulture with evidence. You'll undertake minor repairs as needed and carry out day-to-day caretaking and cleaning duties as directed by the Estates Manager.
You will have:
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Assistant
Ref: LL/26/03
c.£31,230 per annum, plus benefits
St James’s Square, London SW1 (with flexibility in line with hybrid working policy)
35 hours per week, Monday to Friday, 9.30am - 5.30pm
About The London Library
For over 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million volumes, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word.
We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity. We have over 7500 members and charitable turnover of circa £5m per year.
About the Role
We are seeking an experienced Finance Assistant to join our not-for-profit Finance Team. The role is responsible for the day-to-day processing and recording of Library transactions including receipts and payments, effectively, efficiently and accurately.
In this pivotal role, you will:
· Create, manage, and maintain accurate and complete purchase ledger and sales ledger data, and ensure supplier payments are made on time
· Manage entries in the Continia document-capture accounts payable system and Microsoft Business Central finance system
· Maintain a logical audit trail for all transactions
· Assist with preparation and processing of payroll
· Support the Library’s staff and budget holders
About you
We are looking for someone who
· Has demonstrable practical experience of effective purchase/general/sales ledger operations and management of financial processes in a not for profit and/or membership organisation
· Is fluent in the use and understanding of accounting software for medium sized entities/charities (Microsoft Business Central preferable)
· Has experience of supporting payroll processing (preferably in Sage)
· Has experience with Microsoft Dynamics or other CRM software for membership and/or charitable donations data
· Has demonstrable ability to work both effectively as part of a team, and to work independently
· Is able to plan, prioritise and carry out routine work to a consistent standard, with attention to detail and meticulous concern for accuracy
· Has good interpersonal and communication skills; able to convey information clearly and courteously, in person, by phone and in writing
· Will bring excellent IT skills (MS Office especially Excel, email, internet)
Personal attributes include:
· Pleasant, approachable, helpful, and responsive even under pressure
· Flexible, adaptable and with a good-humoured approach
Why Join Us?
The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.
If you’re passionate about delivering an exceptional Finance experience and want to use your skills to help drive the success of The London Library, we would love to hear from you!
Closing date: 11 May 2026 @ 12:00pm
Interviews: 18 May 2026: First Round - Online via Teams,
20 May 2026: Second Round - In person at The London Library
Please note:
· All applicants will be considered on the basis of their merits and abilities for the post.
· We can only consider candidates with the current right to work in the UK.
· We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.
· Support for studies towards a professional qualification may be available for the right candidate
Assistant Building Safety Manager
We are seeking an Assistant Building Safety Manager to support compliance and resident safety across a portfolio of residential buildings.
Position: Assistant Building Safety Manager
Salary: £37,451 to £45,500 per annum depending on experience plus £1,300 car allowance
Location: London, Stratford with hybrid working
Hours: Full time, 35 hours per week
Contract: Permanent
Closing Date: 4th May 2026
Interview Date: To be confirmed
About the role
This is an excellent opportunity to join a growing building safety team and support the delivery of key safety and compliance activities across a residential portfolio.
Working closely with Building Safety Managers and senior leaders, you will play an important role in ensuring buildings are safe, compliant and aligned with current legislation, including the Building Safety Act.
Key responsibilities include:
About you
You will be a proactive and collaborative individual with a keen interest in building safety and compliance.
You will have:
About the organisation
This organisation is one of the UK’s leading housing providers, managing homes for hundreds of thousands of residents across London, the South East and North West.
They are committed to providing high quality housing and creating inclusive communities where people can thrive. Their approach is underpinned by strong values, a focus on diversity and inclusion, and a commitment to sustainability.
Employees benefit from a comprehensive package including a generous pension, enhanced annual leave, wellbeing support and opportunities for development.
Other roles you may have experience of could include: Building Safety Officer, Compliance Officer, Fire Safety Officer, Property Safety Officer, Assistant Compliance Manager, Housing Compliance Officer
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Harris Hill are delighted to be working with a not for profit organisation to recruit for the Assistant Relationship Manager role.
In this position, you’ll play a key role in managing relationships and overseeing the administration of a portfolio that includes high-net-worth individuals, group led initiatives, and philanthropic projects. You’ll work closely with senior team members, ensuring seamless service delivery while maintaining exceptional standards of accuracy and communication.
This is an excellent opportunity to gain hands on experience in a collaborative and entrepreneurial setting, where your work directly contributes to meaningful global impact.
Key Responsibilities:
You will bring:
Experience working with high-net-worth clients or in a client-facing role is advantageous, but not essential.
Salary: £30,000 per annum
Location: London, hybrid working,
Contract type: permanent, full- time,
Closing date: On rolling basis
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a proactive and highly organised Executive Assistant to provide comprehensive support to our CEO and Board of Trustees. This is a multi-faceted role that combines executive support with office management, ensuring our staff team has the administrative capacity to thrive.
About Prison Fellowship
Our mission is to show Christ’s love to people in prison by coming alongside and supporting them. Through programmes like Angel Tree, Letter Link, and Pastoral Care, we seek to transform lives. We are looking for an individual who shares this passion and vision.
The Details
· Contract: 9-month maternity cover (potential for extension up to 12 months).
· Start Date: June 2026.
· Location: Hybrid (minimum 3 days per week in our London office).
Equality & Diversity
We work with people from all walks of life and aim to reflect the diversity of our volunteers and the people we serve. We particularly welcome applications from underrepresented minoritised groups.
Assistant Financial Accountant
Salary: £43,000 – £50,500
Contract: Permanent, Full-time (35 hours per week)
Working pattern: Hybrid – 2 days per week in the office
Location: Central London (near Euston Station)
About the Organisation
This organisation is a specialist higher education institution with a strong global reputation for academic excellence, cultural awareness, and social impact. As part of its central professional services, the Finance function plays a critical role in safeguarding financial integrity, ensuring regulatory compliance, and supporting sound decision-making across the institution.
About the Role
The Accounting Officer plays a key role in statutory reporting, financial control, and compliance activities. Reporting to a senior finance lead, the postholder will support year-end, audit, tax, and specialist accounting areas, including endowment and fund accounting.
This is an excellent opportunity for a part-qualified accountant or finance professional with strong reconciliation and reporting experience, looking to deepen their technical expertise within a complex, regulated organisation.
Key Responsibilities
Statutory Reporting & Compliance
Endowment, Funds & Income Accounting
Financial Operations & Controls
About You
Essential
Desirable
We are working exclusively with the wonderful Haven House Children's Hospice, they are looking for an organised and motivated Supporter Care Assistant to join their Public Fundraising Team. This position plays a vital role in delivering a high-quality, compassionate supporter experience.
This is a hybrid role with 3 days per week in Woodgreen Green, Greater London.
The Charity:
You would be joining an incredible organisation known for its hardworking and collaborative team culture, offering fantastic benefits including:
- Hybrid office/home based arrangement
- 27 days' annual leave
- Pension scheme (company matches contribution up to 7%)
- Free onsite parking
- Employee Assistance Programme
- Eye care voucher scheme
- Cycle to work scheme
The Role:
Act as the first point of contact for supporters, responding to queries and direct them appropriately.
Respond to supporter enquiries via email, phone, and post in a warm and professional manner
Utilise Raiser's Edge database to record and track supporter interactions.
Prepare and send supporter communications, including thank-you letters, fundraising packs, and event information
Support the delivery of regular stewardship communications and appeals.
Provide administrative support to fundraisers across community, events, and individual giving
Monitor fundraising inbox' and ensure supporters queries are responded to in a timely manner.
The Candidate:
Experience in an administrative, customer service, or supporter care role
Excellent written and verbal communication skills
Strong attention to detail and high levels of accuracy
Experience of working independently and managing your own workload
Good organisational skills and ability to manage multiple tasks
Proficient IT and Microsoft Office skills
Experience of using Raiser's Edge database or a CRM is desirable
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.