Communication assistant jobs in Islington, greater london

High Trees are seeking a new team member to provide full administrative and programme support to the Research & Impact team. You will be joining us at an exciting time as High Trees continues to grow the reach and scale of our research and impact. This is an exciting opportunity for a thoughtful and proactive individual to work within a small, collaborative and dynamic team in a varied role. You will be passionate about ensuring that the voices of the communities that we work with remain at the heart of what we do and how we do it.

This role is central to supporting the team in the day-to-day running of our service. You will be responsible for producing dynamic and impactful marketing and communications content, and providing administrative support for our research, evaluation and partnership activities and events. You will also be proactive, keeping abreast of developments and opportunities in the sector to raise the profile of our work. You will be highly organised and details-focused, a compelling communicator, and confident to take initiative.

Collaboration with colleagues is an essential part of this role and you will enjoy working with others and be a valued partner, peer and colleague. Supporting the Head of Community Research and Impact and the wider team, you will actively contribute to delivering and shaping our service. You will need to be highly responsive to the needs of colleagues, service users, partners, and be able to provide practical solutions for a range of situations. This is an entry-level post, and you will be encouraged and supported to grow and develop your skills and expertise across a range of areas.

Job Purpose

To support the Finance Manager in delivering accurate and timely financial reporting, including the preparation of management accounts, statutory financial statements, and budget monitoring. The postholder will take full ownership of the charity’s purchase ledger function and banking operations, ensuring robust financial controls and strong supplier and banking relationships.

Key Responsibilities

• Assist with monthly management accounts production.
• Lead on the purchase ledger function, including processing, reconciling, and maintaining supplier accounts.
• Administer the purchase order workflow, actively chasing outstanding invoices and resolving queries with requesters to maintain smooth processing.
• Credit Card – Distribute statements for coding and monitor their return to ensure compliance within the specified timeframe.
• Manage the end-to-end accounts payable process, ensuring timely and accurate payments in line with internal controls.
• Maintain and reconcile bank accounts, including daily banking and month-end reconciliations.
• Support the production of statutory accounts in accordance with the Charity SORP and liaise with external auditors.
• Support the Finance Manager in developing and improving financial systems and procedures, ensuring all documentation remains current.
• Provide financial insight and support to non-finance colleagues across the organisation.
• Assist with payroll processing and pension contributions, as required.
• Ensure compliance with internal controls, financial policies, and relevant legislation.

Person Specification

Essential:

• Part-qualified or qualified by experience in accounting (e.g. AAT, ACCA, CIMA).
• Proven experience managing a purchase ledger and banking platforms.
• Strong understanding of charity finance and the Charity SORP.
• Proficient in accounting software (e.g. Sage) and Excel.
• Excellent attention to detail and analytical skills.
• Strong communication skills and ability to explain financial information to non-finance staff.

Desirable:

• Experience working in the charity or not-for-profit sector.
• Familiarity with restricted and unrestricted fund accounting.
• Experience supporting audits and liaising with external stakeholders.

Benefits of working at Chain of Hope

• The opportunity to work for an internationally respected children’s charity, making a tangible difference to young lives around the world
• Fully serviced, modern office based in a FORA building in West London, with access to an on-site gym and high-quality facilities
• Private healthcare
• Supportive, collaborative and values-driven working environment
• Flexible working arrangements, where role-appropriate
• Competitive annual leave allowance, plus public holidays
• Employer pension contribution
• Opportunities for learning, professional development and skills growth
• A chance to be part of a small, passionate team where your contribution is visible and valued

About the role

We have an exciting role available to join the team at Mare Street, where you can develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients.  

Mare Street Hostel is located in Hackney and provides 68 placements for men and women aged 18-65yrs. The service offers medium - high support for men and women with a Hackney connection at risk of homelessness or rough sleeping and have additional support needs which include substance use, mental health and those with longer term complex needs. 

What you will do 

In the role of Housing Management Assistant, you will be the first point of contact at reception for St Mungo’s clients and visitors and have the opportunity to create a welcoming and supportive environment within the project. Other responsibilities will include: 

• Work alongside the team to provide a person-centred support to residents and clients. 

• To provide excellent customer service at first contact and reception, including handling phone calls, post, and all reception enquiries. 

• To support with collecting and recording weekly service charges, maintaining resident rent records and ensure that arrears are managed in line with the project’s policy. 

• To report any maintenance issues and follow up promptly; clearing and preparing void rooms. 

• Coordinating important Health and Safety checks and other administrative duties. 

Working days will be 8.00am to 4.00pm Monday to Friday (including Bank Holidays) 

About you 

This is a fantastic role for people looking to develop a career in the sector. If you can demonstrate the below, we encourage you to apply! 

• Excellent communication skills, and some experience of dealing directly with the public and/or clients or customers in a busy service environment. 

• Personal experience of homelessness and/or an understanding of; and empathy for the issues faced by people experiencing homelessness. 

• A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills. 

• Good organisational skills, with basic IT and admin skills.   

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 20th Jan 2026 

Interview and assessments on: w/c 26th Jan 2026 

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Role Description

The purpose of the Executive Assistant role is to provide administrative, organisational and coordination support to the Executive Team, ensuring their time and attention are aligned with organisational priorities, goals, and objectives. The role covers executive coordination, governance administration and project support.  The Executive Assistant enables effective decision making across the Leadership Team, supports the smooth delivery of priorities, and contributes to the execution of long-term strategic goals.

The Executive Team comprises the Chief Executive, Operations Director and Business Development Director.  They work together as part of the Leadership Team, comprising key leaders from across the charity.

Excellent attention to detail is crucial, as is the ability to operate with discretion and flexibility. A high standard of written and verbal communication is essential. The role requires collaboration across Finance, HR, Trustees, and external stakeholders, and an understanding of effective charity governance would be desirable.

This role requires a high level of emotional intelligence, sound judgement, and the ability to build trusted relationships across all levels of the organisation. Success in this role depends on a proactive mindset, strong interpersonal skills, and the ability to remain calm and resourceful under pressure. The Executive Assistant must be highly dependable, detail-oriented, and capable of managing sensitive information with discretion and professionalism.

Responsibilities

Executive Coordination

• Manage calendars, inboxes, travel and meeting preparation for Executive Team
• Coordinate agendas and logistics for internal and external meetings
• Liaise with stakeholders, clients and partners to ensure smooth engagement

Governance Support

• Own the established governance timetable, board meeting scheduling, and trustee communications
• Draft and distribute board packs, take minutes, and track actions
• Support governance processes in collaboration with the Operations Director
• Support trustee onboarding, training, and engagement
• Ensure timely completion of Charity Commission and Companies House submissions
• Leverage AI tools and platforms to enhance business processes

Strategic communications

• Communicate with external stakeholders on behalf of the Executive Team
• Coordinate staff events and meetings
• Work with marketing and communities & projects teams for conferences and external events

Project support

• Support ongoing transformation projects in collaboration with Head of Business Functions
• Support recruitment and onboarding for senior roles led by the Head of Business Operations
• Support strategic planning and performance tracking led by the Operations Director and Business Development Director
• Support handover and re-onboarding of Executive Assistant on her return April 2027

Role Requirements

Required:

• Minimum of four years’ experience in a similar role.
• Experience supporting senior leaders in a fast paced and changing environment, taking initiative and managing competing deadlines calmly and flexibly.
• Confident communicating with the executive and leadership team, trustees and external partners in a professional and timely way.
• Able to handle sensitive and confidential information with discretion and good judgment.
• Confident coordinating meetings, preparing papers and taking accurate minutes.
• Ability to research, digest, analyse and present material clearly and concisely.
• Ability to identify and apply AI-driven tools to enhance business activities and using AI to streamline workflows and personalise business engagement.
• Comfortable stepping into an established role quickly and maintaining continuity during the maternity leave period.

Desirable:

• Experience in charity governance
• Experience in project support/management

Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.

All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.

We are committed to flexible working and are open to requests for different working patterns. This includes part time arrangements and four day working week requests, which we will always consider as part of the recruitment process.

To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description.

Interviews expected to take place on week commencing the 2nd of February 2026.

About The Role

Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?   

The St Mungo’s Pan London Rough Sleeping Teams (No Second Night Out and Somewhere Safe to Stay) provide a rapid response service, intervening to ensure no one needs to sleep rough. We are currently looking for people to join our teams as Night Reconnection Assistants (and Night Assessment Workers).

• Work as part of a busy team environment working closely with those affected by rough sleeping. 

• Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks, such as implementing reconnection or assessment plans and supporting clients in to appropriate accommodation.  

• Work on a 7 day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am with a 1.5 hour break) 
   

About you

These roles are great for people who want to learn and have an interest in developing key skills to build a career working in a support role. You don’t need to have direct experience to succeed in these roles, if you can demonstrate the below, your commitment and genuine desire to support people to transform their lives, we encourage you to apply! 

• Some experience of dealing directly with the public and/or customers in a busy service environment. 

• Good communication skills and the ability to work with others effectively to get things done. 

• Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services. 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. 

NSNO is the largest assessment service commissioned in the UK for people experiencing rough sleeping. St Mungo’s have been delivering this innovate service since 2011, the team continue to use their expert knowledge, learning and proven success as part of the Pan London Rough Sleeping Service to provide a rapid response, and intervention to ensure no one needs to sleep rough. If you want to play a part in the positive impact of this integral service, find out more here NSNO.

How to apply 

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10 am on 20th Jan 2026 

Interview and assessments on: 29th Jan - 2nd Feb 2026

Please state your preferred area of London to work in your supporting statement. If you are successful, we will do our best to match you to a vacancy in your preferred area. However, flexibility is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. 

What we offer

· Excellent Development and Growth Opportunities

· A Diverse and Inclusive Workplace

· Great Pay and Other Benefits

Permanent,| Full Time | Circa £35,000 + Excellent Benefits

Location: London

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

About the Role
We’re looking for a proactive, highly organised Executive Assistant to support to the Director of Fundraising and Director of Strategy & Impact. You’ll manage complex schedules, coordinate meetings and committees, prepare key documents, and support strategic projects.

This is a role for someone who thrives on responsibility and variety. You’ll:

· Act as secretary for key committees, preparing agendas and taking minutes.

· Liaise with senior stakeholders internally and externally.

· Ensure smooth communication across the organisation.

· Have the opportunity to volunteer for events, meet with beneficiaries and visit RAF Stations.

What We’re Looking For

· Exceptional organisational and communication skills.

· Ability to take initiative whilst providing timely and consistent support to Directors.

· Ability to manage multiple priorities with discretion and professionalism.

· Confidence engaging with senior internal and external stakeholders.

Additional Information

· Standard DBS check required.

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Monday 12 January 2026, 5:00pm

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

The Community Fundraising Assistant is the first point of contact for Community supporters. This role is key to making sure everyone feels supported and appreciated through excellent communication. This is a great first job in fundraising for someone looking to build a career in community fundraising.

The right candidate will love building relationships, have excellent attention to detail and enjoy working through processes. You’ll be able to manage a busy workload, meeting deadlines and be a team player with excellent people skills. Above all you’ll have a real desire to make a difference to the lives of people affected by bowel cancer.

Purpose of this role

At NEON, we know that you can’t separate the external work of the organisation from the internal work. They are so interlinked and interdependent that they both have to be given priority and resources if we want to achieve high impact. We see them as inseparable. 

So the purpose of this role is to support NEON achieving its mission by ensuring things are running smoothly:

• day-to-day through running some of our core systems and processes and being responsive to team needs

• in the long-term by helping to embed a progressive culture and working on operational projects

Key Responsibilities: 

1. Overseeing tech systems and hardware - website management, Mobilize, Nationbuilder, GDrive, Slack & other communication channels, laptops, mobiles, printers, and meeting tech & peripherals - and provide technical support to staff as well as collaborating with our external IT support providers;

2. Overseeing day to day running of the office, managing office supplies including first aid and ensuring accessibility as well as supporting hybrid working needs;

3. Supporting GDPR compliance - being the point of contact with our external advisor, supporting data champions in the hubs and managing GDPR changes; 

4. Working with the People & Ops Manager to run excellent people processes for the lifecycle of our staff from recruitment and induction to offboarding;

5. Participate in Operations projects, for example IT review & optimisation, GDPR review or programme support review;

6. Managing logistics for board & other meetings, team away days and retreats, other NEON events and other ad hoc team support, in particular for the EDs - booking meeting rooms, sorting out meeting tech or ordering food;

7. Monitor organisational accounts including generic email accounts and NEON networks;

8. Running delivery of an ops programme with the whole ops team - currently this is ops peer support network but with ambitions to expand to a formal programme;

9. Play an active part in the whole NEON team, contributing to organisation-wide plans.

Who you are:

1. You care about organisational culture and people and have some experience in this role that you want to build on. You are committed to improving conditions & processes for the benefit of your colleagues and the wider movement. 

2. You have experience dealing with people in different capacities, both internally and externally, on a day to day basis, and build strong working relationships.

3. You have the skills and drive to do day-to-day people & ops tasks listed above and want to do them as a regular part of your job. You see this as important work in itself, not just a stepping stone to other parts of NEON (though you are also keen to learn about all aspects of NEON’s work) This includes doing logistics (venue bookings, booking travel for 40+ people, organising catering etc), and “facilities” work like keeping our office running well and ensuring our team have the equipment they need to work well. 

4. You are experienced with using a range of IT and tech and are happy to learn new apps and new bits of hardware, so that you can get all of your IT tasks done well, and teach the team how to use things whether that’s updating our website, helping the team to use Slack as well as possible, or finding a new solution for hybrid working

5. Able to flex between longer term projects, regular cycle work and responsive requests - you are great at being self-motivated in order to push longer projects forward over weeks or months, as well as getting daily or weekly operational tasks done. But you can also shift your workload to turn things around on a day when it’s important.

6. You are proactive, well-organised and feel empowered to solve problems yourself when they come up (sometimes described as an “ownership mindset”), as well as balancing this with asking for help when you need it

7. Excellence is important to you and it shows in your work. Whatever you do, you do it to a high standard. To you, it doesn’t matter whether that’s making sure our office plants are all watered, or coordinating all of the logistics for one of our flagship programmes, it will be done excellently and to deadline

8. A great communicator and you know that good communication is really important to the type of work you do - you’ll be happy to use our internal comms systems (Slack, Google Suite, Asana) to keep everyone in the loop on your work, and you’ll do the same for participants on our programmes via email and phone

9. You’re willing to continuously learn and grow - you have growing levels of self-awareness and emotional intelligence, including around your own power and identity and how that means you relate to others. As a result, you’ll give and receive feedback from others well (or be willing to learn and change) and learn to give feedback well too)

10. Committed to NEON’s purpose of building the power strength of movements for social, economic and environmental justice, and to learning how to align your actions with the values of NEON: solidarity; generosity and respect and our commitment to anti-oppression

Please visit our website for more details & how to apply

A wonderful opportunity for a Studio Assistant to join a fast-paced, purpose-driven charity, whose role will be to support the smooth day-to-day running of their Creative Studio. You’ll join a forward-thinking charity, who work a 4 day working week.

The Studio Assistant will provide support on studio operations and assist with projects, asset management and creative production. This is a hands-on role ideal for someone at the beginning of their creative career who enjoys supporting projects and has fantastic administrative skills. No two days are the same, and there’s plenty of scope to grow into project coordination and production.

You’ll bring;  

• Strong organisational skills and multitasking magic
• A collaborative spirit and problem-solving mindset
• An interest in creative production
• Confidence with digital tools (bonus points for Monday.com or Adobe Creative Suite!)

If you’ve got a sharp eye for detail, and a can-do attitude, we’d love to hear from you!

• Salary: £26,000 (depending on experience)
• 4 day week! Monday-Thursday. 
• Location: Central London office (hybrid, 2 days a week in the office near Liverpool street)
• Full-time, permanent.

Closing date is 9am Friday 16^th January, please apply today to find out more.

Interviews being held w/c 19^th January, online.  

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Permanent, | Full Time | Circa £35,000 + Excellent Benefits

Location: London

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

About the Role
We’re looking for a proactive, highly organised individual to provide executive-level support to the Director of Resources and Director of Technology. You’ll manage complex schedules, coordinate meetings, provide direct support to committees, prepare key documents, and support strategic projects.

This is a role for someone who thrives on responsibility and variety. You’ll:

· Act as secretary for key committees.

· Liaise with senior stakeholders internally and externally.

· Ensure smooth communication across the organisation.

· Have the opportunity to volunteer for events, meet with beneficiaries and visit RAF Stations.

What We’re Looking For

· Exceptional organisational and communication skills.

· Ability to take initiative whilst providing timely and consistent support to Directors.

· Ability to manage multiple priorities with discretion and professionalism.

· Confidence engaging with senior internal and external stakeholders.

Additional Information

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Monday 12 January 2026, 5:00pm

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

I’m thrilled to support a leading global children’s charity, ending the education crisis, to recruit their new Design Assistant to support the hands-on creation of visual content across digital and print design, photo and editing and brand development within their in-house Creative Studio.

Their Creative Studio produces high-quality visual materials for the charity’s campaigning, advocacy, fundraising and project work — including photography, short-form video, social media assets, infographics and print/digital materials.

This is a highly practical, creative role ideal for someone at the start of their design or content-production career who wants to develop their skills across design, photography, video editing and digital asset creation.

You’ll join a forward-thinking charity, who work a 4-day working week.

We’re looking for someone hands-on, creative and eager to learn:

• A proactive, collaborative, enthusiastic ‘can do’ attitude.
• Some experience and training in design and video editing (formal or self-taught). Photo editing is a plus.
• Confident with design or editing tools (e.g. Adobe Creative Cloud)
• Familiar with social media channels and individual channel requirements.
• Strong attention to detail and a good visual eye.
• Ability to work to follow brand guidelines and follow creative direction.
• Able to effectively manage multiple projects and timelines.

If this sounds like you, then I’d love to hear from you. Please apply now!

• Salary: £28,000
• 4 day week! Employees work Monday-Thursday. 
• Location: Central London office (hybrid, 2 days a week in the office near Liverpool street)
• Full-time, permanent.

Closing date is 9am Friday 16^th January, please apply today to find out more.

Interviews being held w/c 19^th January, online.  

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

DYP is seeking a dedicated, vibrant Mentoring Assistant to support the delivery and growth of our youth mentoring and educational and digital awareness programmes. Working closely with the Youth Mentoring Lead, you will help strengthen and deliver services that empower unaccompanied asylum seekers and refugees from the Horn of Africa aged 14-25. 

Key responsibilities include:

• Providing consistent support across youth clubs and mentoring drop-in sessions

• Assisting with individual and group mentoring tailored to personal, educational, and career goals

• Coordinating educational services such as ESOL classes, college registrations, and referrals

• Supporting digital inclusion initiatives to ensure young people have access to essential tools and skills

• Building strong partnerships with local authorities, schools, and community organisations

We are looking for someone with excellent communication skills, a commitment to youth empowerment, and the ability to build positive relationships with diverse stakeholders. Experience in mentoring, education, or youth work is desirable, alongside a sound understanding of trauma-informed work and the demographics of our clients. 

This is a freelance, full-time role (35 hours per week) with a daily fee of £135, and a 3 month probation period. Work will be based in Streatham, with flexibility to work from home and other community locations.

We are delighted to be supporting a UK-based social enterprise in their search for a Marketing Assistant to join their Marketing team. This is a full-time (35 hours per week), temporary role, running for up to 4-months, based onsite in East London on Wednesdays and Thursdays.

This is an excellent opportunity for someone looking to make a positive impact. You'll play a key role in supporting campaigns, social media, and the customer journey, while working in a team that values collaboration, respect, and practical problem-solving.

What you'll do:

• Help create and schedule social media posts and keep website content up to date.
• Support marketing campaigns by preparing property information sheets, sending viewing emails, and updating advertising platforms.
• Assist with video and photo content for properties and keep files organised.
• Respond to queries from applicants and help guide them through the onboarding process.
• Maintain accurate records and support data reporting to improve performance.
• Work closely with colleagues to ensure everything runs smoothly and efficiently.

What we're looking for:

• Strong communication skills and confidence working with people.
• Good organisational skills and attention to detail.
• Knowledge of social media platforms and CMS tools.
• A proactive attitude and readiness to take ownership of tasks.

If you're a motivated team player who thrives on turning plans into action and creating clear, people-first communications, we'd love to hear from you.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Future Dreams is a breast cancer charity with a simple but powerful mission:
Nobody should face breast cancer alone or without hope.

Future Dreams House in King’s Cross is our warm, welcoming support centre where people affected by breast cancer can access workshops, therapies, information, and community – both in person and online. It’s a busy, friendly, and deeply meaningful place to work.

The Role

We’re looking for a proactive, practical and people-focused House Assistant to help keep Future Dreams House running smoothly day to day.

This role is a mix of front-of-house, operations, and sustainability. You’ll be making sure the building looks and feels like a 5* space, greeting and supporting visitors, coordinating volunteers, and helping us embed eco-conscious practices across everything we do.

You’ll work closely with the House Manager and wider team to ensure every visitor feels safe, welcome, and cared for – from the moment they step through the door.

Key Responsibilities

House Operations & Maintenance

• Open and close the House and carry out daily checks for security, safety, and presentation.
• Keep all spaces – including communal areas, toilets, kitchens and therapy rooms – tidy, clean and well-stocked.
• Regular trips to the supermarket and post office.
• Run errands (e.g. flowers, supplies), manage waste and recycling, and support laundry of towels and linens.
• Set up rooms for workshops and events (furniture, AV equipment, yoga mats, refreshments).
• Support minor maintenance tasks and contractor visits as needed.

Front of House & Visitor Support

• Provide a warm welcome to everyone arriving at Future Dreams House.
• Help visitors sign in, complete forms and find where they need to go.
• Offer refreshments, give House tours and help maintain a calm, supportive environment.
• Answer phone and email enquiries with empathy and efficiency.
• Support with bookings and keep systems and calendars accurate.

Administration & Communications

• Manage the main info@ inbox, responding promptly and professionally.
• Keep room and workshop booking calendars up to date.
• Handle incoming and outgoing post, including packaging, labelling, post office runs and box recycling.
• Respond to information requests and send out materials such as leaflets and visitor information.

Volunteer Support

• Work alongside volunteers, guiding and supporting them through their tasks.
• Help coordinate volunteer activity, especially when the House Manager is away.
• Provide simple, on-the-job training around tasks such as front desk support, room set-up and kitchen duties.

Sustainability

• Act as the sustainability champion for Future Dreams House.
• Promote eco-friendly practices around energy use, recycling, waste reduction and sourcing.
• Help shape and track progress against our sustainability goals.
• Engage the wider team and volunteers in greener ways of working.

Health & Safety

• Act as a First Aider and Fire Marshal (full training provided).
• Support fire safety checks, drills and wider health & safety procedures.
• Help during evacuations and report any incidents or hazards promptly.

Organisational Support

• Work collaboratively with colleagues across programmes, fundraising, and operations.
• Support internal and external events as needed.
• Carry out any other reasonable duties in line with the role.

About You

Essential Experience

• Experience in a customer-facing or front-of-house role.
• Comfortable working in a fast-paced, dynamic environment.
• Experience working effectively as part of a team.
• Some experience with administration and record-keeping.
• Experience with basic maintenance or housekeeping duties.

Skills & Knowledge

• Confident using Microsoft Outlook, Word, and Excel.
• Able to navigate online booking platforms and digital systems (training provided).
• Excellent verbal and written communication skills.
• Strong organisation and time management; able to juggle multiple tasks.
• Basic understanding of health and safety principles (or willingness to learn).
• Calm, professional approach when under pressure or dealing with sensitive situations.

Personal Qualities
We are looking for someone who:

• Embodies our values: Empathy, Inclusive, Collaborative, Honest, Adaptable.
• Is passionate about providing an exceptional visitor experience.
• Is proactive, hands-on and happy to “muck in” wherever needed.
• Has a professional yet warm and approachable manner.
• Is resilient and able to support visitors and colleagues in emotionally sensitive situations.
• Has strong attention to detail and takes pride in high standards.
• Is enthusiastic about sustainability and making a positive impact on the environment.

What We Offer

• A meaningful role in a charity making a real difference to people affected by breast cancer.
• A supportive, friendly team environment at our beautiful House in King’s Cross.
• Training for key responsibilities (including First Aid, Fire Marshal duties and systems training).
• Opportunities to grow your skills across operations, visitor services, events and sustainability.