Premier is going through an exciting time of digital transformation, with digital marketing taking a lead role as it expands its services and products.  With faith at the heart of everything we do, we seek to provide spiritual resources, ministry and hope to everyone who needs it, and continually looks for ways to raise brand awareness to grow our audiences. At the same time, we are also actively using digital channels to grow income both in the fundraising and e-commerce sphere.

The role of Digital Marketing Manager is widely varied, calling upon a broad range of digital skills.  No day is ever the same, and the fast paced energy of working in media is still at the core of the team spirit.

The Digital Marketing Manager reports to the Director of Marketing, and is responsible for managing and developing the Digital Marketing Executives and Digital Marketing Assistant who all work closely with the wider Marketing team. In addition, the DMM will need to build strong relationships with the Fundraising, Commercial, Radio and Magazine teams as well as recruiting and overseeing freelancers supporting specific projects.

Responsibilities of the role

• Develop creative digital marketing strategies across all digital channels including email, search and social for Premier’s brands, projects and events, supporting brand awareness, audience growth, e-commerce, lead generation, subscription sales and registrations
• Create, implement and manage all digital marketing campaigns and assets to effectively support Premier’s marketing activities, promotions and campaigns.
• Create a centre of knowledge and expertise in the area of digital marketing and support the organisation’s requirements for digital expertise.
• Monitor, report and analyse campaigns measured against specific KPI's using the relevant tools (e.g., Google Analytics)
• Monitor and optimise user experience and customer journeys
• Design marketing automation programmes for email and SMS channels
• Responsible for planning and controlling the budget for all digital marketing initiatives
• Manage development of microsites for projects, campaigns and events
• Devise and implement processes and workflows to ensure flow of data to other systems and departments
• Collaborate with stakeholders at all levels within and outside the organisation
• Review new technologies and keep the company at the forefront of developments in digital marketing
• Support Premier live events as part of the marketing team and provide online services

QUALIFICATIONS AND EXPERIENCE

• Educated to a degree level in Marketing and Communications
• Proven working experience in digital marketing for minimum 4 years
• Experience leading and managing search, email, social media and/or display advertising campaigns
• Experience in identifying target audiences and devising digital campaigns
• Experience in creating and optimising landing pages and user journeys
• Experience with e-commerce platforms (eg Shopify, Woocommerce)

SKILLS

• Thorough understanding of digital marketing principles
• Email marketing and automation technology
• Paid social media advertising
• Paid search marketing
• Web analytics
• Project Management
• Working knowledge of HTML, CSS
• Interpersonal and influencing skills
• A demonstrated ability to communicate at all levels
• Excellent communication skills – both written and verbal
• Analytical with excellent attention to detail
• Good at working as part of cross functional team

PERSONAL QUALITIES

• An ability to build relationships with individuals
• A confident, ambitious self-starter 
• Well-presented
• Creative and innovative thinker
• Self-sufficient/motivate
• The post holder will work in a Christian environment, therefore it will be necessary for the post-holder to have respect for the Christian faith, its values and be in sympathy with our organisational aims

WaveLength is proud to be the UK’s leading charity focusing on loneliness and social isolation, working across the UK in local communities to reduce loneliness for people living in poverty by providing technology such as radios, televisions and tablets.

Research estimates that over 9 million in the UK are lonely at any given time. We help reduce the experience of loneliness by connecting people via technology to their families, support networks and communities. We calculate we work with over 25,000 beneficiaries a year.

The Covid-19 pandemic has highlighted the desperate issue of loneliness for millions
of people and raised awareness of the need for support across a wide range of donors. We want to capture the momentum of this increased awareness to build on our fundraising capability.

With strong fundraising foundations in place, we recently completed a review of our opportunities and resources and have a new focus on refreshing our existing donor base whilst diversifying our income streams. As part of this diversification, we are ambitious to recruit an experienced Digital Lead to develop our digital fundraising and communications activity.

We have a good understanding of our impact and have research that proves what we do works to alleviate loneliness, however we want to be better at weaving this knowledge, insight and personal evidence from the individuals we help into our storytelling, to build stronger and far-reaching supporter engagement through digital and traditional channels.

This is a fantastic opportunity for a driven, ambitious and experienced fundraiser to help us further build and drive our fundraising function forward. Working closely with the CEO, you will help set the digital fundraising and communications strategy, being directly responsible for raising related income and, as we grow and develop, you will also have the opportunity to build, support and lead a dedicated team alongside you. There is excellent scope for professional development within the role; to work autonomously and really own the outcome of your efforts whilst also being part of a supportive, collaborative and dedicated organisation.

For further details about the opportunity and WaveLength’s mission and vision, please download the full appointment brief below and or on our website.

Are you a skilled communications professional? Do you want to help grow a movement of Jesus-followers exploring the theology of justice and wrestling with the burning justice issues of our time? 

The Justice Conference (TJC) UK is a global movement of Christ-followers passionate about living the message of Jesus and making justice a way of life. This movement features a large conference held over two days which include worship, keynote talks, creativity and discussion spaces. We also curate smaller events throughout the year, resources and communications. TJC UK is hosted by Tearfund and is a key part of Tearfund's influencing strategy in the UK. 

We're looking for a Communications Producer for The Justice Conference UK who will implement a communications strategy that will inspire, equip and mobilise Christians and the church in the UK to make a whole-life response to pursuing biblical justice in our world. The role will support the building of the TJC movement in the UK, and connecting where opportunities arise for global engagement and activity.

The core elements of the role include:

• Crafting compelling and inspiring content for social media platforms
• Producing and publishing forthcoming the TJC podcast
• Collaborating with various communications channels
• Implementing tactics to drive audience growth and engagement. 

The successful candidate will have:

• The ability to think creatively and beyond current horizons
• The ability to engage with audiences from different church backgrounds and theological perspectives
• Great problem solving skills
• Extensive understanding of consumer insight
• Excellent communication, administrative and organisational skills

Does this sound like the role for you? Then we would love to hear from you!

Your office base will be Teddington as this is the central point of the team, although there may be the opportunity to work remotely at times.

All applicants must be committed to Tearfund's Christian beliefs

Please note: This is a part time role at 3.5 days (24.5 hours) per week. The full time salary is £26,350 per annum and the part time equivalent is £18,445 per annum.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Saferworld is an independent international organisation working to prevent violent conflict and build safer lives. We work with people affected by conflict to improve their safety and sense of security, and conduct wider research and analysis. We use this evidence and learning to improve local, national and international policies and practices that can help build lasting peace. Our priority is people – we believe in a world where everyone can lead peaceful, fulfilling lives, free from fear and insecurity. We are a not-for-profit organisation operational in a range of countries across Africa, Asia and the Middle East with policy/advocacy offices in London, Beijing, Brussels and Washington DC.

Saferworld is committed to providing a safe and trusted environment that safeguards our staff, partners and communities. Our organisational integrity is derived from the values and principles that underpin and guide our work.

The primary purpose of the communications team is to lead, facilitate and support collaborative efforts across the organisation to reinforce Saferworld’s standing as a centre of expertise on peace, gender and security issues required to realise Saferworld’s goals outlined in the organisational strategic plan. This is achieved through ensuring the production of high quality, relevant and timely communications that are coordinated across our different geographic and thematic priorities and delivered via our communications platforms.

We have recently launched a new ten year vision and strategy that seeks to consolidate and build on our existing portfolio while reassessing and adapting how we work with partners and reflecting on our role in the peacebuilding/development sector. During the course of this contract we will be undertaking an Organisational Review to ensure our structures and ways of working are aligned with commitments in the strategic plan. The post holder will have an opportunity to contribute to this review from a communications perspective. 

We are looking for a highly motivated and creative marketing & comms all-rounder to lead our charity’s brands to the next level.

Making The Leap is a small and innovative social justice charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity generally (and anti-Blackness in particular). The people here work hard, are good at what they do, and for so many it is ‘home’, with an average tenure of 11 years. It’s a nice environment to be in, friendly, flexible and one that gives you the reward of making a tangible difference in people’s lives – it’s great.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and our brand new initiative Black Charity Leaders.

Senior Roles within our Communications and Engagement Directorate

Contract Status: Various contracts available

Salary: £35,243 - £43,091 per annum plus benefits dependent on experience

Location: Portland Place, London - Currently home based due to Covid 19 Lockdown measures

We’re currently working remotely due to the pandemic, but we’re planning for a return to hybrid working at some point. We’re working with our teams to plan this, and for most roles this will mean a mix of office based and remote working.

Working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever possible. Please chat to our resourcing team about the flexibility we could offer for this role.

We are continuing to review our ways of working, and our return to our offices in the coming months will be gradual and considered, with the well-being of our teams as our primary focus as well as moving forward with incorporating remote working into our future.

 

About the NMC

Our vision is safe, effective and kind nursing and midwifery that improves everyone’s health and wellbeing. As the professional regulator of more than 725,000 nursing and midwifery professionals, we have an important role to play in making this a reality.

Our core role is to regulate. First, we promote high professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate when nursing or midwifery care goes wrong – something that affects less than one percent of professionals each year.

To regulate well, we support our professions and the public. We create resources and guidance that are useful throughout people’s careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and we’re increasing our visibility so people feel engaged and empowered to shape our work.

Regulating and supporting our professions allows us to influence health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions.

Communications and engagement

We have several exciting opportunities to join the thriving, friendly and professional communications and engagement team at the Nursing and Midwifery Council.

We use our expertise in communications to inform, engage, influence and empower people, to uphold the highest standards of nursing and midwifery. Our vision is that people value and benefit from our inclusive and sector-leading communications and engagement.

The communications and engagement team is at the heart of the NMC, working on priority projects across the organisation, supporting change and managing important relationships with our most senior external partners, professionals, students, NMC colleagues and the public.

We can offer you a great team to work with, and we welcome applications from people seeking part-time or flexible working.

The roles available:

- Senior Public Engagement Officer

- Senior Stakeholder Engagement Officer

- Senior Internal Communications Officer

- Senior Public Affairs Officer

- Senior Press Officer

About you

We’re looking for six people to join our expanding team, working on stakeholder and public engagement, public affairs and internal communications.

You will be excited by the opportunity to collaborate and engage with colleagues in the communications and engagement directorate, with others across the NMC, and with the people, communities and organisations we work with.

You will support the NMC’s commitment to actively engage with and empower people, building trust and understanding of what we and our professionals do, and developing strong and purposeful relationships.

You will have a track record of using innovative approaches to communications and engagement, and you can show how you’ve put equality, diversity and inclusion at the heart of what you do.

You are a skilled communicator and can produce high quality, persuasive written communications about complex issues.

You will be able to work as part of a team, and to advise and support colleagues across the organisation.

You’re someone who enjoys building relationships and working with a wide range of colleagues and partners. You don’t need to have existing expertise in health or care, nor in regulation

I am thrilled to be supporting an Independent School, with the recruitment of their new Head of Marketing and Communications. I am keen to speak to an experienced, creative, senior marketing and communications professional to conceptualise, execute and drive brand campaigns, online content website & social media as well as aiding in the delivery of cross departmental marketing and development campaigns for the institution.

The successful candidate will be responsible for developing and delivering outstanding communications and public relations results. You will foster excellent relationships, both internally and externally, and will work in close liaison with senior teaching staff throughout the school, as well as closely supporting the Development, Admissions, Engagement and Partnerships teams.

With two direct reports, the post will have a 360-degree view of all activities at the School and will ensure consistency and brand alliance across the junior and senior schools.

The ideal candidate:

- Ability to build, manage and motivate cross functional, mixed skills, team.

- Hardworking, driven and flexible and good at dealing with a multi-faceted workload.

- An enthusiastic and positive attitude.

Essential skills and experience:

- Work experience in communications or marketing, preferably working within a non-profit setting.

- A track record of creating and delivering sophisticated marketing materials and communications content across multiple channels.

- Very strong IT skills, working with Content Management Systems (Wordpress), Email marketing systems (MailChimp), CRM databases.

- Highly proficient with Microsoft Office, Excel, PowerPoint, Google Docs.

- Understanding of how social media tools can enhance the efficacy of the School's communications strategy.

Based in West London, this is a full time, permanent role with an excellent salary and benefits package.

Salary £50,000

For further details please contact Hannah Whittington at Harris Hill by applying.

The closing date for all full applications is 9am on Friday 5th November 2021, so please get in touch now for more information.

Interviews will take place during the week commencing 8th November 2021.

Do you want to help millions of women in some of the world's poorest countries succeed as entrepreneurs and work their own way out of poverty? Are you an experienced marketing professional looking to take your next step and assume a more senior role?

Hand In Hand International look to appoint a new Head of Marketing and Communications to their team. This is a permanent position with 3 days working in their Baker Street office (Tuesday - Thursday). Part Time can be considered for the right candidate.

We're looking for someone to drive all external B2B and B2C communications, across stakeholders including corporates, institutional donors, and sector partners, via all channels including website, email, social media, events, speaker opportunities, and PR. If you're a generalist with a knack for strategy, who loves to write and has the ability to juggle multiple tasks - even the small ones - at once, we'd love to hear from you.

Hand In Hand International help women beat the odds and succeed as entrepreneurs. The money they earn and the confidence they gain changes everything. Whole families and communities rise with them. This is an exciting time to join the organisation, as we build on strong income growth in the past years.

Since 2003, from Afghanistan to Zimbabwe, we have helped more than 3 million women launch micro-enterprises that can stand the test of time. Some are smallholder farmers learning to stand up to climate change. Some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities starting to dream - and plan - for the future.

We are looking for an ambitious, positive Head of Marketing and Communications to join our award-winning team. You will play an important part in consolidating our position as leaders in women's economic empowerment. The role is highly international, working with colleagues across Afghanistan, East Africa and India, and audiences spread across the globe.

The successful candidate will have had full editorial responsibility for a best-in-class website, a five-plus years' track record of running B2B marketing campaigns that boost the bottom line, longstanding experience writing about complex issues and will have secured speaking engagements and sector media coverage that grow an organisation's profile.

First Stage Interviews: Friday 18th Nov

Second Stage Interviews: Tuesday 23rd Nov

Prospectus welcomes candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply.

If you are interested in applying for this Head of Marketing and Communications position, please submit your CV in the first instance. If your experience is suitable, we will send you the application form and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

We are delighted to be working with leading health organisation, King’s College Hospital Charity to recruit a Head of Marketing and Communications to join its passionate and collaborative team.’The charity is looking for an innovative, energetic and hands-on leader to join its team at a vital point in its development. The role reports to the Director of Fundraising & Communications, works closes with the Chief Executive and Fundraising Team and has one direct report.

This position plays an essential role in the charity’s plans to continue its growth and development by creating and delivering a Marketing & Communications strategy, including one that raises the profile of the organisation. This will be achieved by covering the following key areas: creating & delivering compelling marketing plan; further development of the charity’s new brand; driving public relations; and delivering outstanding communications.

The successful candidate will have proven experience in:

• Developing and delivering marketing and communications plans
• Developing and delivering PR campaigns, including media relations
• Using and managing website content (Drupal or similar), e-mail marketing software, social media management and design programmes
• Commissioning and managing external suppliers and agencies

Location: Office based in South-East London, flexible hybrid working model

Salary: £50,000-£60,000

Deadline: Wednesday 3 November

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we are experts in charity recruitment and excel at matching fundraisers to charity jobs. We take a relationship-led approach to recruitment, working ethically and supporting people to find their perfect fundraising jobs.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We are looking for an Assistant Director of Internal Communications and Engagement to join Samaritans on a 12 month fixed term contract. This role oversees the development, delivery and evaluation of Samaritans' internal communications and engagement activity, so that volunteers and staff feel well-informed, engaged and inspired to support Samaritans to achieve its vision.

• 12 month fixed term contract
• Full time (35 hours per week)
• £70,000 per annum plus employee benefits
• We encourage flexible working hours, talk to us about your preferences
• Hybrid: homeworking plus 1-2 days per week working in our Ewell, Surrey office
• January 2022 start date

The Assistant Director of Internal Communications and Engagement is a key member of the staff Senior Leadership Group and contributes to developing and delivering the overall strategic goals of the charity. The role leads and develops the team to deliver high quality, effective and targeted internal communications.

This is a brilliant opportunity for an individual to support the development and implementation of the new Samaritans strategy (which will launch in April 2022). You will manage a comprehensive programme of internal communications and engagement activity, co-ordinating this work as part of a wider programme of stakeholder engagement for internal and external audiences. Samaritans is one of the UK and Ireland’s best known and respected charities. As the impact of the COVID-19 pandemic continues to be felt across our society, Samaritans is needed more than ever. Join our senior leadership team to help deliver our new strategy and make a real difference to people’s lives.

The Team:
The team is hard working, positive and passionate about delivering impactful communications and engagement activities for Samaritans volunteers and staff. It is a well-established team, most of whom have been with the charity for 2+ years, with a strong range of experience and skills.

Key Responsibilities:
• Line manages a team of six; currently two direct reports: 1 x Head of Internal Communications Services, 1 x Senior Internal Communications Officer (People & Engagement)
• Lead the development and delivery of internal communications and engagement activity that informs, engages and inspires approximately 20,000 volunteers and 250 employees. Plays a key role in development of overall External Affairs strategy and objectives, supporting the Executive Director of External Affairs
• Provide strategic communications advice and support to senior staff and volunteers with regard to strategic issues, change and reputation issues, leading an integrated cross-audience approach where needed through liaison with external communications colleagues
• Lead the creation and delivery of internal communications and engagement plans for key organisational change programmes, projects and campaigns, with a strong emphasis on both internal engagement and potential external impacts

Skills and Experience:
• Extensive experience of leading the development and delivery of internal communications and/or staff engagement strategies and plans, operating across a range of communication channels
• Has a proven track record of operating at senior leadership level and directly advising/supporting Executive and Board level stakeholders
• Experience working within a fast-paced, matrix organisation with multiple locations and roles
• Can clearly demonstrate extensive experience of change communications in large organisations in a large or complex organisations involving sensitive subject matter, reputational management and major issue/crisis response communications
• Significant experience of leading teams, and supporting individuals to grow and develop skills
• Outstanding copywriter and editor, with an eye for detail and the ability to communicate complex key messages in a clear and engaging way
• Experience of working for a charity or not for profit organisation and/or with volunteers (desirable)

Applications:
Please complete a small application form, upload a CV and cover letter outlining your motivations for applying and transferable skills. Closing date for applications is 07/11/2021.

Based in any UK office (Belfast, Cardiff, Edinburgh, London or Manchester)

Fixed term contract for 6 months

Part time – 25 hours pw

This role is being created through the Government Kickstart scheme. To qualify for the role, you must be aged between 18-24 years old on 1st July and currently unemployed and on Universal Credit - unfortunately we are not able to open this role to 16 and 17 years olds at this time. You will be given a reference number from your DWP work coach to include in your application.

The job of a Save the Children's UK Resourcing Assistant is varied and rewarding.

• Would you like the opportunity to gain experience in a HR role?
• Are excited by gaining experience in the charity sector and giving back to society?
• Do you enjoy working with the general public?
• Are you motivated by our vision of creating a world where every child doesn't just survive, but thrives, and can go on to change the world?

If the answers to these questions are yes, we would love to hear from you!

Background:

At Save the Children. Together, we fight for children every single day so that they can make their mark on the world and build a better future. This role will be based in our HR Resourcing Team which is responsible for helping the organisation to recruit the best talent from across industries and sectors to help ensure Save the Children UK continues to win change for children.

Job Purpose:

In this 6 month placement, you will be based in our Resourcing Team, and you will report into the Resourcing Strategy Manager.

Join us as a Resourcing Assistant and play a pivotal role in our HR Resourcing team. You will work with the team to assess candidates, support with hiring training and even deliver the best news they can hear – “you got the job!”

This is an important role in the team and your efforts will ensure that we continue to identify talented and diverse candidates who will make a real positive impact for children around the world.

 In return we'll provide you with training in all aspects of the role, as well as weekly programme of sessions which we'd design for you to help build your wider skills and experience.

As a rights-based organisation, we are committed to anti-racism and actively opposed systemic oppression of any form.  As such, you must support our commitment to celebrate diversity, challenge inequality, and build an inclusive environment for every one of our employees so we can better represent the children we protect.

Key Accountabilities:

Recruitment

• Conducting basic candidate interviews over the phone
• Creating lists of potentially suitable candidates

Recruitment Support

• Writing compelling advert copy
• Posting adverts on job boards
• Supporting with arrangements for interviews and assessments
• Communicating with candidates and hiring managers
• Providing recruitment training to hiring managers
• Working with other charities and groups to promote our vacancies

Administration

• Monitoring the Careers inbox
• Dealing with a variety of queries from candidates, agencies and hiring managers
• Updating and maintaining our HR intranet page
• Processing team expenses and invoices

Reporting

• Running and preparing a variety of recruitment reports
• Helping to monitor and evaluate the work we're doing

Essential Technical Competencies:

• Great customer service and administration skills
• Good working knowledge of computer software systems (e.g. Microsoft Office)
• Good literacy skills

Behavioural Competencies:

• Critical thinking and problem solving
• Interest in learning
• Organisation
• Professionalism and work ethic
• Teamwork and collaboration
• Willingness to work positively with others

In your application we'd encourage you to show us how you can work effectively with people from a range backgrounds, your interest in the issues that Save the Children focuses, and if you have any, your previous volunteer experience of charity fundraising, campaigning, and volunteering.

If you have a disability, wellbeing or mental health issue, we can help you by making reasonable adjustments to remove or reduce barriers you might be facing in submitting your application.

Remote Working:

The majority of SCUK employees are currently working remotely within the UK in line with UK Government guidance. Commencing July 2021 we will transition to flexible and hybrid ways of working (i.e. a mixture of remote/home and office-based working) as social distancing restrictions ease.

We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds. 

Brand and Marketing Communications Officer

As part of a small team of creative legends, you’ll partner with departments across Young Lives vs Cancer with brand and marketing communications expertise, developing a range of online and offline content to promote the amazing work of Young Lives vs Cancer and help our people live the brand.

You’ll support the Senior Officers and Communications lead - Brand and Marketing Communications with brand and marketing communications activity for the organisation, driving creativity and excellence in projects.

Brand and Marketing Communications Officer Requirements:

• You'll have good knowledge of digital marketing, especially Facebook advertising and Search, and will have worked to plan and execute successful campaigns.
• You’ll have experience developing branded collateral, print appeals, campaigns and marketing communications, working in collaboration with multiple stakeholders with differing needs.
• You’ll work on multiple projects in a fast-paced environment so the ability to work effectively under pressure whilst maintaining excellent attention to detail is key.
• You’ll have a passion for creativity, with the ability to continuously think innovatively and you’ll be able to build solid relationships across the charity.
• But most important of all is a passion for your work and for helping children and young people, and their families, find the strength to face whatever cancer throws at them.

You’ll be:

• Great at managing relationships at different levels across Young Lives vs Cancer
• Enthusiastic at collaborating with other teams
• Super organised and great at juggling different projects
• A creative and clear communicator.
• We want you to bring your unique perspective, experiences, passion and creativity to the role. We’re always up for new and fresh ideas to help us reach as many people as possible.

We expect this to be a popular role so we reserve the right to close the process before the deadline if we receive high numbers of great applications.

What we offer:

In return for your commitment, we offer a great reward package, which includes generous annual leave entitlement, pension scheme and season ticket loan.

We are always looking for talented people from all backgrounds, to join us and help improve the lives of children and young people with cancer and their families. We particularly want to encourage people from under-represented groups to step forward and apply to work or volunteer with Young Lives vs Cancer.

Young Lives vs Cancer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

This post is subject to a Disclosure and Barring Service check.
About Young Lives vs Cancer:

When a child is diagnosed with cancer life becomes full of fear, for them and their family. Fear of treatment, but also of families being torn apart, overwhelming money worries, of having nowhere to turn, no one to talk to.

At Young Lives vs Cancer, we help families find the strength to face whatever cancer throws at them. And you could be a part of the team making it happen.

Location: Various

Contract Type: Permanent

Hours: Full Time, 35 hours per week

Salary: £25,219 to £29,948 per year

You may have experience of the following: Marketing Officer, Marketing Assistant, Marketing Executive, Communications Officer, Media Manager, Marketing Communications, Campaign Manager, Marcomms, Project Management, Charity, Third Sector, Charities, NFP, Not for Profit, etc.

Ref: 103 738

Title: Christmas Project and Finance Assistant

Salary: £13 per hour

Duration: 35 hours per week, 2-month fixed temporary contract from 1st November 2021

Office: Leemore Centre Clarendon Rise Lewisham SE13 5ES (this is an office-based role, it is not eligible for remote working)

Founded in 1969, Voluntary Services Lewisham aims to reduce isolation and increase social connection for vulnerable people in Lewisham. We provide direct services with the support of over 400 volunteers from Lewisham and the neighbouring boroughs, to improve the lives of over 2,000 vulnerable, and isolated Lewisham residents. 

In order to build connections and reduce loneliness we offer a range of services: 

• Christmas Project for Children, Families, Older adults, and otherwise vulnerable adults providing food, gifts, vouchers to people with limited resources.
• Befriending (group, 1-1 and telephone) – for older and vulnerable adults dealing with loneliness; mental and physical ill health, providing improved social connections, the opportunity to build meaningful relationships and to set and achieve personal goals;
• Transport for people who are unable to access public transport unaided, helping people to engage with their local community;

Duties and Responsibilities

• VSL is a busy charity and we run multiple projects. The postholder will be required to provide administration support for the Christmas Project and to assist with transport and financial duties as required.

Duties may include

• Act as the first point of contact for the project
• Coordinating volunteers
• Organising collection of donated items
• Organising the transportation of Christmas hampers/presents
• Allocating hampers and gifts to recipients
• Liaising with local businesses and organisations
• Maintaining a list of donors and recipients
• Running regular reports on Salesforce and updating the project plan on Trello
• Schedule, coordinate and take minutes at the Christmas project meetings
• Assist the Finance Manager with financial administration as requested

 All employees are expected to work as part of a team to ensure Voluntary Services Lewisham’s core aims and activities are efficiently delivered to a high-quality standard.

Essential

Experience  

• Experience of working in the third sector 
• Experience of coordinating volunteers

• Experience managing administrative systems including databases and spreadsheets
• Experience of basic financial administration

Skills Knowledge and Abilities

• Strong IT skills including use of databases such as Salesforce and/or Optimise
• Financially numerate with experience of financial procedures, scheduling, data logs, record keeping and invoicing
• Excellent verbal and written communication skills
• A high level of organisation, attention to detail, and the ability to multi-task
• Ability to self-motivate and to work confidently on your own initiative
• Ability to problem solve, prioritise, work under pressure and to remain calm in stressful situations
• Good literacy and numeracy skills

Desirable 

Skills Knowledge and Abilities

• Knowledge and understanding of the demographic Voluntary Services Lewisham serves 
• Knowledge of project coordination, scheduling and operations ideally in a community setting

Other Requirements 

• Ability to relate well to people from different backgrounds on a one-to-one basis
• Ability to listen and to be empathetic to our Service User’s personal circumstances
• An interest in and a commitment to Voluntary Services Lewisham’s mission and values
• Abide by health and safety guidelines and sharing responsibility for your own safety
• A commitment to equal opportunities
• To carry out any other duties commensurate with the role
• This post may require occasional evening and weekends

This job description outlines the current main responsibilities of the post; however, the duties of the post may change and develop over time and the job description may be amended in consultation with the postholder.

We are committed to increasing our diversity and welcome applications from those with lived experience and/or who are from a BAME background.

It is a mandatory requirement of the application process that all candidates submit a Supporting Statement and CV, only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

Shortlisted candidates will be invited to interview. The role is subject to proof of eligibility to work in the U.K. Two references from the previous and current employer will be taken up for the successful candidate, and where necessary employers may be contacted to gather further information.

We are committed to the safeguarding of vulnerable adults and children, where appropriate we will require the successful applicant to undertake a check from the Disclosure and Barring Service.

The job of a Save the Children's UK Fundraising Assistant (Christmas Jumper Day) is busy and fulfilling.

• Do you have experience working in a busy customer service role within an office environment?
• Do you have excellent communication skills and experience of drafting informative  communications?
• Are you very organised and have a high attention to detail?
• Are you motivated by our vision of creating a world where every child doesn't just survive, but thrives, and can go on to change the world?

If the answers to these questions are yes, we would love to hear from you!

 About Us

We stand side by side with children in the toughest places to be a child. We do whatever it takes to make sure they survive, get protection when they're in danger, and have the chance to learn.

Fundraising & Marketing's purpose is to work with the Policy, Advocacy & Campaigns and Global Programmes Divisions to inspire, nurture and grow active long-term relationships with key segments of the UK public, corporate partners and influential individuals, to create substantial and sustainable change for children. Across our community networks, our individual supporters, our shops and our generous corporate partners and philanthropists, our fantastic supporters are at the heart of everything we do. We offer opportunities to engage which help our supporters and partners love us more each day. We nurture and grow deeper connections that last. And we change how we work in order to meet supporters where they are.

By doing this, together with the Policy, Advocacy & Campaigns Division, we will deliver for children:

• a long-term and sustainable unrestricted income stream
• a restricted income pipeline aligned to Save the Children's strategic priorities
• a group of highly committed supporters who are willing to take high value campaigning actions for children
• a supporter base which is willing to speak out on children's behalf when we need them

As Supporter Data and Operations, we effectively manage the data and systems we use to connect with our supporters and provide leadership in how we use supporter data now and in the future to engage supporters better and build their loyalty. We also provide an excellent brand experience when supporters get in contact or need something from

Job Purpose

To support the Supporter Care and Fundraising teams to deliver outstanding service to our supporters around Christmas Jumper Day and the Festive Campaign. This service should always meet and exceed the expectations of our supporters, in order that they can actively contribute to our work through donating, volunteering, raising money and awareness for Save the Children's work.

There are 2 x Temporary positions (9 or 14 weeks)

As a rights-based organisation, we are committed to anti-racism and actively opposed systemic oppression of any form. The role holder will also support our commitment to celebrate diversity, challenge inequality, and build an inclusive environment for every one of our employees so we can better represent the children we protect.

Key accountabilities

The Fundraising Assistant's key duties will include:

• Managing CJD inbox: respond to any income enquiries in inbox within 48 hour SLA, monitor complaints and respond to them within 1 day SLA
• Responsible for post-event enquiries. Including finding income on CARE, updating supporters on fundraising amounts and filling in financial amendment log (this is largely from December-February)
• Monitoring Paragon calls and emails on a weekly basis to ensure calls are compliant and delivering great supporter care
• Forwarding media/press enquiries from inbox to relevant media team contacts for follow up within 1 day SLA
• Brief internal supporter care team on campaign developments
• QAing quality of partnership packs data on a weekly basis, assigning registration reference numbers and uploading to Paragon sftp for fulfilment. Keeping master spreadsheet updated at all times.
• Respond to supporter comments on social media (leaving complaints to Supporter Care team)
• Organise social media hub and volunteers, support with social media monitoring and responses

Person Profile

Experience

• Experience of drafting written communication designed to inform, motivate and inspire others.
• Extensive experience in a customer service role within an office environment.
• Extensive experience of building personal and professional relationships with the ability to suggest additional ideas or ways to support in a sensitive and appropriate way

Abilities

• A ‘can do' attitude, proactively looking for ways to improve the support on offer and remove barriers that have the potential to hinder.
• Ability to unravel complex queries and identify problems in an environment where the problem is not always immediately apparent or clearly communicated.
• Organised with a systematic way of working.
• Able to communicate complex issues clearly & concisely.
• Ability to work to tight deadlines and manage own workload, and to multitask at short notice.
• Strong interpersonal skills and experience of working well with a range of departments within a large organisation.
• Ability to absorb and retain a large body of information.
• A flexible team player able to go the extra mile to service supporter needs.
• An understanding of how supporter care or customer relationship management contributes to the profitability of customers or supporters.
• High attention to detail.

Aptitude 

• A demonstrable commitment to the principles of diversity and inclusion and their practical application and integration in the work environment
• A commitment to Save the Children UK's aims and core values of accountability, ambition, collaboration, creativity, and integrity

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.

Remote Working:

The majority of SCUK employees are currently working remotely within the UK in line with UK Government guidance. Commencing July 2021 we will transition to flexible and hybrid ways of working (i.e. a mixture of remote/home and office-based working) as social distancing restrictions ease.

We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.