Communication assistant jobs in Islington, greater london

The Society of Authors (SoA) is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884. 

We’re currently looking to welcome an Office Manager to our team.

The role

The Office Manager ensures all building facilities run smoothly on a day-to-day basis. They are responsible for the efficient daily operations of our offices and the building and that these are cost-efficient, environmentally conscious and proportionate for a small, not-for-profit organisation.

The Office Manager is an integral part of the Operations Team playing an important role in ensuring the smooth running and welcoming atmosphere of our offices, directly supporting both internal teams and tenants.

This is multifaceted role. The successful candidate will need to be able to think on their feet, have good time management skills and enjoy wearing more than one hat. 

Key responsibilities

Front of House / Event Management:

· Welcoming all visitors to the SoA building at Bedford Row.

· Managing the post/packages into and out of the building.

· Responsible for managing the Front of House/Operations Assistant and Groups Administrator, including day to day supervision, absence management and ongoing development.

· Responsible for managing the Events Space bookings calendar.

· Managing all events for tenants and external hire from inception to completion including catering as agreed with the client, cleaning team and room set-up of the Events Space.

· Working with the SoA Events Team for internal and member events ensuring that the logistics for room set up and cleaning are in place.

· Acts as a central point of contact for all staff for various Ops/logistics issues.

 Facilities Management:

· Maintain compliance with all relevant health and safety legislation and best practise, including fire safety, COSHH, RIDDOR and DSE assessments.

· Ensure all checks, risk assessments and remedial actions are implemented in a timely manner.

· Providing health and safety training to all new joiners.

· Ensure the office maintenance plan is kept up to date and all regular maintenance/services are booked and any identified issues are resolved.

· Organise the maintenance and PAT testing of all electrical equipment.

· Fire Warden/First Aider for the ground floor (training will be arranged if required).

· Proactively ensuring the office facilities remain safe, clean, fully-equipped and operational.

· Point of contact for all staff and tenants in relation to office and building issues and queries.

· Responsible for managing office contracts, negotiating the renewal of existing and new contracts.

· Obtaining quotes for any maintenance/repairs works required and carrying out due diligence checks on all new contractors.

• To have a key role in the organisation’s sustainability policy ensuring the purchase of all office provisions considers cost and any environmental and ethical impacts.

IT Coordination:

· Liaise with external IT support providers as necessary ensuring SLAs are adhered met and effectively resolve IT issues.

· Maintain a laptop register and prepare and maintain an annual rolling plan for renewal of old equipment.

· To oversee the migration of SharePoint data to the new CRM system in 2026.

· To be involved in any IT projects that need to integrate with our office systems (O365, SharePoint and One Drive).

· To be responsible for IT support for the office laptops and office systems (windows, O365, One Drive and SharePoint) ensuring that there is a maintenance contract in place and this is reviewed on a regular basis.

You will be required to undertake any other reasonable duties to support business requirements as requested.

Essential skills and experience

• Proven experience in operations or office management
• Strong organisational skills
• Excellent written, verbal and interpersonal communications skills
• IT Literacy including Microsoft 365, One Drive and SharePoint
• Experience of organising events
• Knowledge of health and safety legislation
• Knowledge of data protection legislation
• Ability to work in a team and independently

Desirable skills and experience

• First aid qualification
• Fire Marshall training
• Experience of the not for profit or charity sector
• Experience of the publishing industry

Equity, Diversity and Inclusion

Equity, diversity, and inclusion are at the core of our values - we endeavour to tackle structural discrimination and prejudice wherever we see it. Part of this commitment means we are looking to increase the diversity in our organisation at all levels. We strongly encourage applications from a broad range of social, cultural, educational and underrepresented backgrounds.

Financial assistance

The Book Trade Charity offers financial help to applicants (particularly those under the age of 30) looking for jobs in the book trade, including help with interview costs, affordable housing and accommodation. Find out more

What we offer

As a progressive and ethical not-for-profit organisation, we offer a range of benefits to support your physical, mental and financial wellbeing. We’re a London Living Wage and Disability Confident – Committed. Benefits include:

· Competitive salary

· Cycle to work scheme

· Death in service benefit

· Employee assistance programme

· Flexible hybrid working practices

· Family-friendly, disability-confident inclusive culture

· Generous annual leave, including bank holidays

· Salary exchange pension scheme

· Interest-free annual travel card loan

· Office closure over Christmas*

· Private healthcare

* Colleagues can work over the Christmas period, although the building is closed. For those who wish to take additional time off, this will be deducted from your annual leave allowance.

As an employer, we nurture a working environment in which staff can grow and develop and there may be opportunities to take on increased responsibility as experiences grows.  We recognise the value of flexibility in the way we work with a positive culture of hybrid working practices. We welcome questions and conversations at interview stage about how flexible working could work for you.

Overview

Figurative is an independent charity dedicated to impact, investment and innovation in the cultural and creative sector. We bring together deep expertise through Arts & Culture Finance (formerly part of Nesta) and New Philanthropy for Arts & Culture to unlock new and innovative ways of funding and supporting the UK’s arts ecosystem.

Figurative manages three investment portfolios that have supported over 60 organisations and raised more than £30 million in investment capital over the last decade.

We believe arts and culture have the power to transform lives and communities. Our mission is to ensure cultural and creative organisations can thrive, test bold ideas, and build sustainable futures.

The Role  

The Operations Assistant is a new role at Figurative, supporting the Operations Manager and the wider team to ensure processes are as streamlined and efficient as possible and evolve with the growth of the organisation. The Operations Assistant will have the opportunity to work across a variety of areas, from finance and data analysis to event support and CRM database development.

Key Responsibilities

The demands of this role will be both operations specific and general to Figurative. You will play an important role in supporting the operations and finance functions within Figurative. In particular, this includes:

● Responsibility for accounts receivable and accounts payable management, across both Figurative and its impact investment funds

● Supplier communications and management, including maintenance of up-to-date records and contracts

● Maintaining up-to-date records of credit card expenses and receipts

● Updating cash reconciliations and payment trackers and providing updates and accurate corresponding figures to the Investment Team and Operations Manager

● Maintaining Figurative’s shared drive, ensuring all documents are filed in a timely and well-organised manner

● Providing administrative support in the monitoring of organisation and fund reporting requirements

● Working closely with Figurative’s Operations Manager to ensure new company-wide initiatives are established and maintained with strong and compliant operational and financial processes

● Maintaining the CRM system and ensuring records are accurate and updated on a regular basis

The general Figurative duties will include:

● Diary management and co-ordination for wider team meetings and events

● Minute taking, including during fund investment committees

● Inbox management and dealing with all incoming general enquiries

● Management of company-wide document signing processes

● Collaborating on the development of internal processes to ensure the efficient and effective management of data

● Contributing to the development of a company-wide intranet, drawing on processes and guidelines in place across each department

● Supporting the wider Figurative team on matters relating to technical/ IT queries, logistical queries, incoming and outgoing post and other day-to-day matters arising

The Person

The role requires a self-starting and curious individual, with the initiative and enthusiasm to seamlessly support Figurative’s work across the cultural and creative sector. Specifically, with the following:

Experience

● Practical experience in diary management, minute writing, inbox management and prioritising tasks across multiple workstreams

● Exposure to data entry, cleansing and analysis

● Experience developing or supporting the development of new internal systems, processes and guidelines

● Desirable: experience supporting the finance function of an organisation

● Desirable: experience of working with arts & cultural sector organisations

● Desirable: experience of social impact investing, in any capacity

● Desirable: experience, and enjoyment, of working in a dynamic and varied role/ organisation

Knowledge

● An understanding of the operational and financial processes involved in supporting an organisation of Figurative’s size and nature

● Familiarity with a range of IT platforms, including Google Workspace

● Desirable: a basic understanding of the underlying structure of databases and how these feed into analytical tools

● Desirable: a basic understanding of bookkeeping and finance

● Desirable: an understanding of the social impact investment and/or arts and culture sector

Skills

● Internal and external stakeholder co-ordination skills, including diary management, scheduling meetings, document management and action logging

● Strong database management and software skills

● Strong literacy and numeracy skills, including minute writing

● Demonstrable attention to detail across a range of tasks and skillsets

● Ability to self-motivate, prioritise tasks across multiple projects or workstreams, and deliver work to tight deadlines

● Strong written communication skills, including the ability to communicate effectively with a wide range of internal and external stakeholders

● Desirable: ability to resolve minor internal IT issues

Attitude

● Flexible and adaptive problem-solver, understanding when initiative is required and when help should be sought

● Collaborative team-player, willing to help internal and external colleagues to achieve their goals

● Curious and open minded critical-thinker, comfortable in providing constructive challenge

● Well organised and conscientious, able to deliver work in a timely and thoughtful manner

What We Offer

● Salary: £30,000 FTE depending on experience

● Location: Hybrid working arrangement based at Somerset House in central London, with flexibility and some travel within the UK.

● Hours: 3 days/week (0.6 FTE)

● Reports to: Operations Manager

Benefits

The opportunity to develop your skills at the intersection of creativity, social change and investment and: 

●      25 days annual leave + bank holidays + ability to buy additional holiday (pro rata for part time employees)   

●     Pension (Employer Contribution 8% +  a further 4% where the employee contributes 4%) + Life Assurance 

●     Post probation - Private health and dental insurance

     

Making an Application

To apply for this role, please submit your application below before midnight Sunday 22nd February 2026. Please include a one-page cover letter covering the following questions (max 200 words for each):

● Why do you want to join Figurative, and what aspects of this role are you most drawn to?

● Describe a time when you were assigned a task or project but didn't immediately know how to do it. What steps did you take to learn what you needed and complete the task?

● What project, event, or task in a previous role made you feel the most motivated or excited to go to work?

First interviews will be held virtually on Thursday 5th March 2026.

Second interviews will be held in person in our London offices  on Thursday 12th March 2026.

We welcome applications from people of all backgrounds and particularly encourage those who are underrepresented in the investment sector to apply.

Please note that we actively screen for AI-generated applications. We are looking for authentic, personal responses that reflect your own experiences and motivations.

I look forward to hearing from you! 

Ellen  Hunter

Operations Manager 

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WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

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ABOUT THIS OPPORTUNITY

We are seeking an organised, proactive and professional Personal Assistant to provide high-level support to the Director of Secondary Education at the Harris Federation. This 1-year fixed-term maternity cover role is central to ensuring the smooth running of the Director’s day-to-day operations, including diary management, stakeholder communication, meeting coordination and the preparation of key documents.

As part of our Head Office team, you will work closely with senior leaders and colleagues across our secondary academies, playing an important role in supporting the Federation’s mission to deliver an outstanding education for thousands of young people. This is an excellent opportunity for someone who thrives in a fast-paced environment, demonstrates exceptional attention to detail, and enjoys building strong, professional relationships.

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MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include:

• To present the professional and welcoming face of the Harris Federation and all secondary academies, to all visitors, staff and students, in person and on the telephone.
• To ensure that the Director’s diary is managed efficiently and effectively. This will involve liaising with a variety of external and internal stakeholders.
• To provide a daily/weekly diary and documentation and maintain an overview of approaching deadlines.
• To maintain the Director’s contacts.
• To maintain an exemplary professional environment for the Director at all times.
• To ensure that all visitors are welcomed and catered for in a professional manner, organising refreshments as appropriate.
• To exercise complete discretion when dealing with issues of confidentiality and sensitivity.
• To take all telephone calls, in the first instance, dealing with queries, passing on calls if necessary.
• To keep the Director’s meetings file and retrieve necessary paperwork as and when meetings arise.
• To be responsible for organising meetings and passing on messages between all stakeholders, parents/carers, external agencies and students and the Director.
• To liaise with clerks to Governors to ensure that all relevant paperwork and correspondence is efficiently managed for all the secondary academies.
• To support the Director with the preparation of paperwork and presentations for a range of meetings including interviews, disciplinary hearings, grievances, performance management, presentations, training sessions etc.
• To liaise with Federation admin teams, Data, HR, IT and Finance Business Managers, as well as PAs and Principals across the Federation as appropriate.

For a full list of responsibilities, please download the Job Pack.

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• Appropriate degree or equivalent experience in previous roles
• Trained in the use of a variety of ICT packages
• Knowledge of personal assistant roles and responsibilities
• Training in typing and formatting of a variety of documents including spreadsheets
• Experience of managing staff in relation to the PA role
• Some experience of human resources e.g. recruitment and/or monitoring attendance
• Experience of working to targets and deadlines
• Experience of managing meetings including preparation and circulation of papers, minutes and ensuring information is circulated as required
• Ability to communicate well both orally and in writing
• Ability to work to deadlines
• Ability to be flexible
• Ability to communicate exceptionally well with parents and carers as well as other stakeholders in the academy

For a full job specification, please download the Job Pack.

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APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

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WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Our client is a small, community-focused organisation based in North London, who deliver a range of impactful services to the local community. They are now seeking an enthusiastic and proactive individual to join their small, tight-knit team supporting with marketing and events. This role is offered on a permanent, part-time basis (24 hours/3 days per week) and will be based on-site.

As Marketing and Events Assistant, you will work collaboratively across the organisation, supporting with a wide variety of administrative duties, including assisting with the management of the internal communications calendar, and ensuring all in-house communications are up to date. You will support the Events Coordinator with designing marketing and communication material (including content creation) in order to promote a range of events, and will support with both the planning and delivery of these events. You will also ensure that the organisation’s website remains updated and aligned with campaigns and will respond to any emails and enquiries. 

To apply for this role, you will be an organised, proactive individual with experience of providing administrative support either within an events or social media team. You will have strong written and verbal communication and will have a good knowledge of social media platforms, scheduling tools, and Canva. Overall, you will be an attentive and efficient individual who enjoys working as part of a small, collaborative and supportive team.

To apply for this role, please initially apply with a Word-formatted version of your CV. Suitable candidates will then be contacted and asked to complete a supporting statement.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. 

Please note, this role will be part-time (3 days, 24 hours per week), although some evening and weekend work may be required for event support.

The role

We are looking for a Weekend Assistant to join our Hornsey shop team. You will help the shop run smoothly, provide an excellent experience for customers and donors, and support our fundraising targets. This is a responsible role where you will take ownership of the shop on shift, help drive shop performance, and ensure income is maximised while delivering excellent customer service.

About the role

• Take responsibility for the safe opening and closing of the shop during your shifts (keyholder duties, with full training provided).
• Deliver friendly, inclusive, and professional customer service to everyone visiting or donating.
• Play an active role in maximising shop income and sales so the charity can continue delivering its services.
• Process donations: sort, quality-check, price, and merchandise stock to maximise sales.
• Maintain high standards of cleanliness, presentation, and visual merchandising on the shop floor.
• Operate the till, handle cash, and follow agreed procedures.
• Support and work alongside volunteers, helping them feel welcomed, valued, and confident.
• Help maintain a safe, welcoming, and inclusive environment in line with the charity’s policies and values.

About you

• Experience in retail, customer service, or a similar role (paid or voluntary).
• Confident, friendly, and customer-focused approach.
• Reliable and able to take responsibility when on duty.
• Organised, with good attention to detail.
• A team player, happy to support volunteers.
• Physically able to move and handle donations safely.

Executive Assistant

London | Hybrid Working
Part Time, 22.5 Hours per Week
£19.23 per hour
Immediate Start 

I am excited to be recruiting on behalf of a respected and purpose driven organisation seeking an experienced Executive Assistant to join their team on a part time basis with an immediate start.

This is a pivotal role supporting the CEO while ensuring the smooth day to day running of the office. Offering a hybrid working model, this opportunity provides flexibility alongside meaningful responsibility.

Ideal for a highly organised and proactive professional who enjoys variety, autonomy, and working closely with senior leadership.

The Role

Key responsibilities include:

• Providing high level administrative and business support to the CEO, including diary management and travel coordination

• Overseeing travel arrangements for staff across the organisation

• Managing day to day office operations, including supplies, post, and general administration

• Coordinating internal team meetings and supporting governance meeting scheduling

• Acting as the first point of contact for general enquiries via email and telephone

• Liaising with landlords and service providers to maintain a safe and professional office environment

• Maintaining electronic and paper filing systems and updating contact databases

• Monitoring stock levels of publications and materials

• Supporting the General Manager with HR administration, including rotas, recruitment coordination, and inductions

About You

• Proven experience in a senior administrative, office management, or executive support role

• Strong organisational skills and ability to manage competing priorities

• Professional and confident communicator

• Comfortable working independently within a hybrid structure

• Strong IT skills, including Microsoft Office

• Available to start immediately or at short notice

What’s On Offer

• £19.23 per hour

• Part time hours at 22.5 per week

• Hybrid working arrangement

• Immediate start

• A varied and impactful role within a supportive team

If you are ready to step into a key position where your skills will make an immediate difference, please apply today, I would love to have a conversation with you!

Job Title: EA to CEO (Temporary, Hybrid)
Location: London (Hybrid, 2 days in office)
Salary: £21.98 per hour
Start Date: ASAP
Working Hours: 35 per week 
Contract Type: Temporary 2- 3 months

We are looking for an organised and proactive Administrative Co-ordinator to provide high-level support to our CEO, Leadership Team, and Trustees. This temporary role is ideal for someone available to start immediately and comfortable working in a hybrid setup.

Key Responsibilities:

• PA support to the CEO: diary management, correspondence, travel, and preparing briefing materials.
• Support Trustees and Committees: scheduling meetings, preparing agendas and papers, taking minutes, and managing follow-up actions.
• Assist the Leadership Team with meeting planning, agendas, minutes, and general admin support.
• Coordinate and manage meetings and events, ensuring smooth operational delivery.
• Maintain accurate records and document management systems, handling confidential information with discretion.

Person Specification:

• Experience as a PA/Administrator supporting senior executives.
• Strong organisational skills and ability to manage complex diaries.
• Excellent written and verbal communication.
• Proficient in Word, Excel, Outlook; familiarity with CMS or database systems desirable.
• Flexible, proactive, and able to work independently.

This is an excellent opportunity for someone seeking a short-term role with immediate start in a dynamic, mission-focused environment.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We’re looking for a Governance, Risk and Compliance Assistant to support Battersea’s Governance, Risk and Compliance (GRC) function to drive robust risk management, high quality governance practices and diligent Data Protection services.

The role reports into the Governance and Environmental Sustainability Team and will work across three of the managers in the team providing administrative, operational and project support and co-ordination.

This role is critical in maintaining accurate records, monitoring progress, and supporting timely reviews to meet regulatory and internal standards.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym membership and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 26th February 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview Date(s): To be confirmed (two stages, one online and one in person)

For full details on the role, please download the recruitment pack..

Job title: Programme Assistant, Enquiries 

Line manager: Team Leader, Enquiries (Senior Officer, Enquiries in Team Leader’s absence) 

Salary: £30,000 

Type of contract: Permanent 

Start date: 16th February 2026 or shortly thereafter 

Benefits: 

• Challenging and rewarding work, always life-changing, sometimes lifesaving 

• Competitive salary 

• Team and individual training opportunities 

• Commitment to performance and personal development 

• Hybrid working, home and office (minimum 2 days each week in the office) 

• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm 

• 25 days plus Bank Holidays annual leave entitlement 

• 8% employer pension contribution 

• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes 

Role purpose statement: The Programme Assistant, Enquiries plays a vital role in the Fellowship Programme working directly with academics facing immediate risk in their home countries to carry out due diligence or signposting. This includes managing an individual caseload, dealing with prospective applications and general enquiries, providing administrative support to the Enquiries team as well as support across the Fellowship Programme when needed. 

Organisational Background 

The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933. 

Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk. 

Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’ 

‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’ 

This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine, Russia and many other countries. 

Role & Responsibilities  

Casework  

• Signposting prospective applicants to the application form. 

• Manage own caseload, preparing cases for eligibility review, including arranging calls to speak with applicants, booking English language tests, and gathering all relevant documentation.

• Escalating complex cases to the Team Leader as required. 

• Maintain accurate and GDPR-Compliant records of casework activity. 

• Researching international affairs to develop understanding about risks applicants face. 

• Researching potential hosts for academic placements and liaising with external stakeholders in relation to applicants. 

• Attend weekly case review meetings with the team. 

Administration   

• Provide general administrative and logistical support, including answering phone enquiries. 

• Manage the general enquiries inbox, alongside another colleague, answering emails about the enquiries’ process, the Fellowship Programme and Cara. 

• Signpost enquiries to relevant colleagues internally and to other organisations where applicable. 

• Contribute to report writing. 

• Present and collect data on general enquiries and applications to the Programme. 

• Ensure safekeeping of confidential information. 

• Maintain excellent detailed records of correspondence, documents, and activities. 

• Provide administrative support to colleagues on projects as required.

Managerial Support  

• Contributing to Fellowship Programme policy changes and decision-making. 

• Provide advice and guidance to colleagues. 

Ad Hoc Responsibilities  

• Show adaptability and willingness to take on additional work when necessary. 

• Support the Fellowship Programme and Cara as a whole with ad hoc responsibilities.

Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, and other senior colleagues. 

Person Specification 

Essential:  

• Bachelor’s degree 

• Fluent English (spoken and written) 

• Proactive with a willingness to learn 

• Confident and empathetic with strong interpersonal and communication skills 

• Ability to work under pressure in a fast-paced environment 

• Keen team player who is ready to support and help colleagues 

• Excellent record keeping and attention to detail 

• Ability to work independently and in a team 

• Good time management with ability to prioritise and independently work to deadlines 

• Understanding of issues of confidentiality

• Interest in and commitment to the work of Cara 

• Confident use of Microsoft package 

• Awareness of current global issues

• Ability to handle difficult conversations with sensitivity and resilience 

Desirable 

• Master’s or equivalent experience 

• Casework experience 

• Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered 

• Salesforce/CRM software experience 

• Experience in a supporting role with people with lived experience of forced migration or other forms of severe adversity 

About the Organisation

Ascension Trust (AT) is a Christian inter-denominational organisation with a passion to empower individuals to work together within their local community and nation, to contribute positively to society and to improve the quality of life of the disadvantaged and vulnerable. Established in 2003, our strapline is “Reaching Out to Where You Are”.

Established by Reverend Les Isaac OBE, Ascension Trust operates as an umbrella body for a range of initiatives, including Street Pastors, School & College Pastors, Prayer Pastors, Rail Pastors, Response Pastors, the 60/40 Youth Project, Synergy Network, Five2Medics, the AT Beacon Project, and Overseas Missions, alongside a range of training programmes.

Ascension Trust is a charity registered in England and Wales (Charity No. 1127204/Company No. 06751712) and works in partnership with Ascension Trust Scotland.

About Bridge Watch

Bridge Watch is a suicide prevention and community safety programme that deploys trained volunteer patrols on London’s bridges to identify and support individuals at risk, helping to prevent tragic outcomes.

The programme forms part of wider suicide prevention efforts across the Square Mile and surrounding areas, with a focus on early intervention, compassionate engagement, and partnership working. Bridge Watch volunteers are supported by a comprehensive training framework that equips them to confidently and safely engage with people in crisis, raise public awareness, and signpost to appropriate support.

Bridge Watch continues to develop its coverage, volunteer base, and profile, working closely with statutory and community partners.

Job Summary

The Bridge Watch Assistant will provide administrative and operational support to the Bridge Watch Programme Lead, contributing to the effective day-to-day running, coordination, and development of the programme.

The role plays a key part in supporting volunteers, maintaining smooth operations, and helping to raise the profile and impact of Bridge Watch across London.

Hours: Part-time, three days a week.
Contract: Fixed term for three years.

Main Duties & Responsibilities 

Programme Administration & Coordination

• Support the coordination of the day-to-day operations of the Bridge Watch programme
• Manage incoming and outgoing correspondence and maintain accurate administrative records
• Assist with scheduling, rotas, and general programme organisation

Volunteer Support & Engagement

• Support the recruitment, onboarding, and initial engagement of Bridge Watch volunteers
• Assist with patrol rotas and arranging cover where necessary
• Support follow-up with volunteers to review early experiences and ongoing engagement
• Process volunteer expense claims in line with organisational procedures

Communications, Events & Engagement

• Support the development and delivery of programme communications and awareness-raising activities
• Assist with website and social media content preparation
• Liaise with volunteers, partners, and external organisations to support meetings and events
• Arrange meetings, including booking rooms, preparing agendas, and circulating notes where required

Operational & Practical Support

• Provide practical support at the Bridge Watch base, including assisting with equipment and uniforms
• Order uniforms and equipment and assist with stock management as required
• Attend meetings, events, and occasional patrols to support programme delivery and quality assurance

Monitoring, Development & Funding Support

• Assist with basic research, data collation, and reporting as directed
• Support the preparation of evidence and contributions toward funding applications
• Assist in the development of volunteer resources and support materials

General Responsibilities

• Liaise with members of the wider Ascension Trust staff team as required
• Undertake any other duties reasonably required in line with the role

Experience

• Experience of working in the third sector
• Experience in an administrative or coordination role

Essential Skills

• Good understanding of volunteering and the third sector
• Ability to engage with social media platforms and support basic content creation
• Proficiency in Microsoft 365 (Word, Outlook, Excel, PowerPoint)
• Strong organisational skills with attention to detail
• Ability to prioritise workload and manage competing demands
• Comfortable working independently and as part of a team
• Good written and verbal communication skills
• Willingness and ability to learn new skills

Desirable Skills

• Experience supporting projects or programmes
• Ability to collate and analyse basic data to support reporting and identify trends

To apply, please complete the application form. All CVs must be accompanied by a completed application form.

Closing date: Sunday, 28 February 2026.
Interview date: w/c 9 March 2026. 

No contact from agencies or media sales.

Assistant Director of Operations
Salary: £72,000 per annum
Work Pattern: This is a permanent contract, working full time, Monday to Friday, 37.5 hours a week.
Location: Your base can be at any of the 6 mainland UK Discovery Sites: Arundel BN18, Llanelli SA14, London SW13, Martin Mere L40, Slimbridge GL2 or Washington NE38. The 7th site is Castle Espie.
For this role we can offer the opportunity for hybrid working. It is expected the role will need you to be present at each of your sites on a regular basis, at least once per month.

About The Role

WWT is the charity for wetlands.

This is a critical role in the recently restructured Operations Directorate at WWT. As Assistant Director, you will be directly responsible for the performance of our 7 Wetland Discovery sites. You will provide inspiring and professional leadership to your teams, whilst proactively collaborating cross organisation and externally.

Your focus will be on driving meaningful improvements at sites across our three ambitions of Restore, Inspire and Thrive, with emphasis on financial performance driven by visitor experiences. Reporting to the Director of Operations, you will directly manage two Heads of Operations, a Head of Retail and Head of Catering. You will indirectly lead more than 400 staff and volunteers across Living Collections, Reserve Management, Visitor Experience, Trading, Marketing, Facilities and Grounds.

You will work closely with Health & Safety and Sustainability leads to ensure good governance and compliance at sites and across the Operations Directorate.

You will have a background working in visitor attractions or a very similar sector, coupled with a passion for purpose-led organisations and a keen interest in the environment. You will be an inspiring leader with high levels of emotional intelligence and values & behaviours that align with WWT.

About You

To join as our Assistant Director of Operations, you will need to evidence:

• Experience in a senior position(s) held in the visitor attraction/events management sectors, directly accountable for site operations and visitor experience throughout the visitor journey.
• Strong skills in leading business planning, financial analysis, budget development and management, and delivery of significant capital projects across £multi-million business unit(s).
• Demonstrable ability to recruit, performance manage and motivate large (>100) diverse multi-disciplinary teams.
• The ability to develop, communicate and implement strategic change, turning organisational vision into improvements at scale.
• An inspirational and empathetic leadership style, able to role model an organisation’s values and behaviours, and to evidence strong emotional intelligence. Able to prioritise effectively, to collaborate, network and influence internally and externally at a senior level.
• A highly creative and inquisitive mindset, able to spot and exploit potential opportunities, keen to explore, test and learn as a means of driving continual improvement and excellence in the visitor experience.
• Experience of working collaboratively with insight, marketing and communications teams to deliver strong brand and marketing campaigns which drive footfall.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

Closing Date: 23rd February 2026

N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

Business Operations Assistant

Hours: Full time, 35 hours per week
Contract type: Fixed term (12 months)
Salary: £27,500
Reports to: HR Lead

About the role

This is a great opportunity for someone at an early stage of their career who is looking to build experience across operations, HR, governance and project support within a supportive charity environment.

As Business Operations Assistant, you will provide hands-on administrative and coordination support across the organisation. You will work closely with colleagues in Business Operations and across Tommy’s, gaining exposure to a wide range of activities including office coordination, HR processes, governance record-keeping, project administration and basic finance administration such as processing invoices and raising purchase orders.

You will be supported to learn new systems, build confidence and develop practical, transferable skills, while playing an important role in keeping the organisation running smoothly.

What you’ll be doing

Operations administration

• Processing incoming post alongside the data team

• Responding to general enquiries via phone and email, signposting as appropriate

• Providing cover and support for shared external mailboxes, including data protection and accounts

• Delivering general office administration, including filing, data entry, ordering office supplies and managing office equipment

• Supporting financial administration, including raising purchase orders, coordinating invoices for payment and reconciling credit card statements

• Supporting the Office Manager with health and safety compliance

• Assisting with internal meetings and events

• Supporting the COO with administrative tasks as required

• Handling confidential information responsibly and in line with GDPR requirements

Governance support

• Providing administrative support for governance policies, procedures and processes

• Maintaining accurate and up-to-date Trustee records, documents and registers

HR & People support

• Supporting the upkeep of HR processes, guidance and tools

• Helping to maintain HR templates, checklists and the HR SharePoint folder

• Assisting with improving HR workflows and identifying opportunities to streamline administration

• Providing coordination and administrative support to the HR Lead and wider organisation in delivering the People Plan

Project administration

• Providing administrative support to the office refurbishment project, including coordinating with suppliers, the project team and staff

• Supporting a range of Business Operations projects, including meeting coordination, supplier liaison and finance administration

About you

You don’t need to have done all of this before. We are looking for someone who is organised, reliable and keen to learn, with a genuine interest in building experience in operations, HR or office-based roles.

You will bring:

• Some experience in an administrative, office or support role (paid, voluntary or placement)

• Strong organisational skills and attention to detail

• A friendly, approachable and professional communication style

• Ability to prioritise tasks and manage your time effectively

• Willingness to learn new systems and processes

• Good IT skills, including Word, Excel and PowerPoint

Why join Tommy’s?

This role offers a valuable opportunity to gain broad exposure across a charity’s operations, working closely with experienced colleagues in HR, finance, governance and project delivery.

How to apply

Candidates should apply via CharityJob and include a CV and a cover letter (maximum two sides) explaining your motivation for applying and what you hope to gain from the role, as well as the skills and experience you would bring.

Please also complete the diversity monitoring form as part of your application.

About Care4Calais

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK. 

In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.

All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.

About the Role

Care4Calais is recruiting an Operations Support Assistant to support its humanitarian operations in the UK. You will join our team in a remote and part-time capacity, offering regular steady online support delegated by our Operations Support Officer for the UK.

The role requires a proactive, detail-oriented, IT-competent individual with strong written communication skills to offer ad-hoc support to a busy team - a team which registers UK volunteers, responds to incoming queries from the public, and manages ongoing administrative tasks for Care4Calais’ UK-based operations. 

Having an understanding of the asylum system within the UK, and therefore the environment that our volunteers work within as they support people that are seeking sanctuary here, is useful for the role. You will receive a thorough induction, and work alongside experienced team members.

Key Responsibilities

• Provide core operational support for Care4Calais’ operations in the UK alongside the UK Operations Support Officer and team of admin volunteers.

• Communicate with and register new volunteers joining our work, both virtually and on the ground, across the UK.

• Liaise with the public via email by responding to new incoming enquiries.

• Manage volunteer data as part of the registration process and store it appropriately, in-keeping with GDPR and Care4Calais policy.

• Navigate the spreadsheets and CRM systems used by our teams for volunteer information storage and management.

• Work alongside a small team to increase the speed and efficiency of our existing processes and procedures, and bolster operations whilst new processes are introduced.

Person Specification

Essential Criteria:

• Interest in, and alignment with, the work of Care4Calais, including justice for migrants and refugees

• Competent digital literacy, including the ability to use Google Workspace and spreadsheets effectively

• Strong written communication skills

• Excellent written and spoken proficiency in English

• An eye for detail

Desirable Criteria:

• Administrative and/or communications work experience

• Having an understanding of GDPR

• Experience working with teams from diverse cultural backgrounds

Diversity and Inclusion

Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.

As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.

We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.

Application process:  Please submit your CV, and you will be invited to answer some brief questions. No cover letter is required.

Closing Date:  This job ad closes on 13th March. We are actively interviewing and this job opportunity may close early if we find an appropriate candidate before the closing date. We are looking for immediate starters.

Interviews:  Will take place on a rolling basis, so we encourage you to apply early.

Assistant Financial Accountant - East London

Charity People are very pleased to be partnering with a growing and forward-thinking circa £9-10million annual turnover international organisation based in London, helping to recruit an Assistant Financial Accountant. This is a newly created role.

Are you an experienced finance professional looking to take ownership of a broad and varied role within a collaborative, international organisation? We're looking for a proactive and detail-driven Assistant Financial Accountant to join this global organisation, where you will be reporting to a brilliant inspiring Head of Finance and working closely with a brilliant Financial Accountant. You will play a key role in ensuring accurate financial processing, smooth payment operations, and reliable month-end reporting.
If you thrive in a busy environment, enjoy problem-solving, and have strong technical accounting skills, we'd love to hear from you.

Candidates applying for this role, must have strong multicurrency, consolidating multiple entities (UK and overseas offices) and financial accounting experience. If you have Sun and Q&A, it would be an added advantage.

Salary: £41,000 - £42,264 per annum

Hybrid: Twice a week in Bethnal Green

Key Responsibilities

• Manage end-to-end payment runs and act as the first point of contact for payment-related queries.
• Oversee all bank transaction processing and complete timely bank reconciliations.
• Maintain the invoicing app, credit card systems, staff expenses, advances, and supplier reconciliations.
• Maintain the Fixed Asset register, prepayments schedule, and support balance sheet reconciliations.
• Support the month-end close, ensuring accuracy across AP, bank, and other ledger areas.
• Collaborate with colleagues to support statutory and donor audits, and assist the wider finance team as needed.

Person Specification

Essential

• Qualified or part-qualified with substantial experience working in the charity or NGO sector
• Strong double-entry bookkeeping skills and experience across AP, bank reconciliations, and general ledger activities.
• Confident with SUNsystems and advanced Excel functions (vlookups, pivot tables, SUMIFs, IF statements).
• Excellent organisation, attention to detail, and ability to work independently.
• Strong communication skills, able to explain financial information to non-finance stakeholders.
• Demonstrated analytical and problem-solving ability within a multi-country finance function.

Desirable

• Experience using Iplicit, SUN and Q&A

Benefits:

Location: My client's office is fully accessible with a lift and accessible toilets on each floor

Pension scheme

Annual leave: 25 days annual leave (excluding public holidays)

Additional benefits

* Free health insurance

* Interest free loans on season tickets.

* A tax-free cycle to work scheme.

* Family friendly policies including 26 weeks paid maternity leave and 4 paid days per year for caring responsibilities.

* Pregnancy loss policy

* Period policy

Timelines for the role:

Role will be closing on 24^th February, 2026

Interviews will be happening w/c 1^st March, 2026 (via MSTeams) and second interview w/c 9^th March, 2026 in person

Candidates shortlisted for this role will be required to write a supporting statement detailing the reason they are interested in this role which will be submitted along with the CV.

Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.