Creative Communications Officer

Permanent

£24,012 per annum

37.5 hours per week

Leeds

Ref: INSER670929

We are looking for a highly motivated individual to join our passionate and dynamic Development and Communications Team as a Creative Communications Officer.

Inspire North is an award-winning charity working across the north of England. We work to create a world where everyone matters, building brighter futures for people within the health and social care sector.

The purpose of this role is to support in increasing our profile, develop our branding and build our image as the go-to trusted charity group delivering life-changing services across the North of England.

If you love using your creative abilities with words, images and videos to tell a story, this is the role for you. You will be working closely with clients and colleagues to communicate the work we do to change lives.

You will assist with the launch of communications and events around new services, monitor our social media presence, support our network of Communications Champions in services, and undertake administrative duties, among other things.

This is a fantastic opportunity to use your skills and creativity to help an award-winning regional charity to flourish.

In return you will receive a competitive salary, enhanced annual leave entitlement, company sick pay, and daily mindfulness time, among other benefits. We believe in the wellbeing of our employees and will be offering a hybrid approach to work following the COVID-19 pandemic. 

If you think that this role is right for you, then we'd love to hear from you.

For an informal chat about the role please contact Anna Comerford, Creative Communications Lead. In Anna’s absence please contact Director for Development and Innovation Sinéad Cregan .

You will be joining Inspire North, the parent company to regional charities Community Links and Foundation whose core values are: People, Integrity, Collaboration and Passion. 

Closing Date 23:59 Sunday 7th November 2021

Interviews to be held on 24th November 2021

We aim for our workforce to reflect the diverse and exciting region we serve. We want you to have every opportunity to shine and show us your talents. Please let us know if there is anything we can do to make sure the assessment process works for you.

Job Title: Head of Marketing

Working Hours: 37.5 hours per week   (Flexible and part time working offered by agreement)

Contract: Permanent

Salary: circa £50,000 per annum

Location: Leeds

Deadline: 1 November 2021

We are offering a great opportunity for an experienced Senior Marketing Manager or current Head of Marketing who wants to take on an ambitious role in a healthcare charity setting. Does that sounds like you? Apply below!

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. The Trust comprises seven hospitals and a dental institute, including Leeds General Infirmary, St James’s University Hospital, Leeds Children’s Hospital and Leeds Cancer Centre. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

Role Details

Reporting directly to the Communications Director, the Head of Marketing will play a leading role in how we convey our transformational stories and exciting appeals to a range of audiences. At the start of this year we changed our name from Leeds Cares to Leeds Hospitals Charity but our brand awareness remains low so this role has an amazing opportunity to contribute to the charities ambitious 5 year strategy.  This newly designed position will bring together the fundraising and marketing functions, with the aim to develop and execute multi-channel campaigns to grow our supporter database. You will manage a team of direct reports, wider workstreams, and agencies to help execute our objectives and plans. You will also be responsible for generating a volume of content to support ongoing inbound marketing campaigns. You will be able to integrate marketing technologies with our new CMS to ensure leading and impactful campaigns. We’re looking for an exceptional individual with strategic leadership and project management skills who can pull together project teams, align our goals and targets, and drive value from our marketing functions.

The Person

•  Has the ability to upskill and enhance capability within the existing marketing team.

•  Can manage marketing budgets to deliver brand growth and recognition internally within LTHT and externally across the North of England.

•  Can design and implement a robust marketing partnership agreement to ensure we maximise brand awareness on all projects we fund.

•  Can lead a fast-paced and growing marketing function, ensuring our positioning and messaging is strong and consistent across all channels.

•  Will develop and drive the overall marketing strategy for the Charity, and work closely with fundraising Heads to ensure we deliver tailored marketing plans for our different appeals and audiences.

•  Can develop and deliver content on a range of offline and online channels, making sure our content and messages reach diverse communities.

•  Will create performance reports on outputs and develop a robust process for measuring for all expenditure to demonstrate a return on investment.

•  Has the ability to set and monitor goals and targets, and regularly report on tracked KPIs.

You will:

•  Have proven experience in managing significant marketing budgets and project managing multiple complex projects.

• Have line management experience.

• Have considerable experience in managing agencies to deliver projects on budget within agreed timelines and deliver agreed objectives.

• Have experience delivering multi channel projects including content marketing (including video production, podcasts and webinars).

 • Be a self-starter, capable to work remotely and as part of a team, whilst being able to work on multiple projects at the same time.

• Have experience with digital marketing across the supporter lifecycle, including PPC and paid social.

 • Have proven experience of developing a website with regular multi-variate testing and ongoing development to achieve objectives.

• Be highly organised with strong project management skills.

• Have excellent verbal and written communications skills, with the ability to develop and deliver content on a range of offline and online channels.

Charity Benefits Include:

Employee Assistance Programmes

AIG Life Group Protection

Cyclescheme

Car Lease Scheme

One year free gym membership

Buy Additional Holidays

NHS Discounts

Pension

If you are disabled and have the essential skills and experience to do the job, we will invite you to an interview. Please advise on your covering letter if you consider yourself to have a disability.

To apply for this position, please send a copy of your up-to-date CV with a covering letter.

Closing date for application is 1 November 2021.

Due to the high volume of applications we receive we are unable to provide feedback at the shortlisting stage. If you have not heard back from us within 4 weeks of the closing date, please consider your application unsuccessful.

Christians Against Poverty is a dynamic and growing charity with a clear vision, award-winning culture and passionate workforce. CAP's vision is to see every UK church passionately serving and including the poorest whilst confidently proclaiming Jesus. Christians Against Poverty exist to equip the local Church to serve the poor and reach the lost in their community.

CAP offer a highly effective collection of services which enables them to break through the crippling spiral of poverty, isolation and stress evident across the UK. In its place, they deliver hope, peace and freedom through their excellent and compassionate service.

Christians Against Poverty offer debt advice through their network of Debt Centres, assistance finding employment through Job Clubs, and valuable tools for living through Life Skills. By offering these services in partnership with the Church, they also see over 1,000 people a year come to know Jesus and find belonging in the church family.

Christians Against Poverty are looking for a Communications Integration Partner to join the team on a permanent basis.

Christians Against Poverty Communications Integration Partner

Location: Hybrid working 2 days in the Head Office (Bradford) and 3 days remote (negotiable)

Salary: £28,247 - £30,815 plus excellent benefits

Contract: Permanent

The Communications Integration Partner will join the Brand Strategy team, who are the the owners, creators and developers of CAP's brand that means being totally tuned in to what CAP look and sound like. The team weave together compelling visual and written content that engages, inspires and motivates the organisations many audiences. They resource, advise and empower the charity to ensure they are presenting a public face that consistently promotes CAP's mission. The Communications Integration Partner works with audience, campaign and channel leads across the organisation to help them reach their goals through excellent communications and digital engagement. They partner with teams throughout the charity to develop audience-centred communications and engagement plans, building on organisation-wide strategies. While the role sits in the Brand Strategy team, the role will work closely with all C&DE teams Brand Strategy, Digital Engagement and PR & News

The successful candidate will have experience in a communications role which has involved developing and leading on multi-audience communications and engagement strategies. You will have the knowledge and skills to build relationships with teams across the organisation to enable effective collaboration and deliver an organisation wide strategy. Due to the values of this organisation this vacancy is open to practicing Christians only (exempt under the Equality Act 2010 Schedule 9, Part 1).

A passion for people is essential, as is a passion for the mission of the organisation.

Closing date for applications: Friday 15th October at 9.00am

If you would like to receive a full job description and further information about this role, with details on how to apply, please contact Harriett Stevens:

Harriett Stevens: [email protected] | 020 7820 7305

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Housing Management Assistant

30 hours per week – Part Time

£19,760 per annum (pro rata)

Permanent

Harrogate

Ref: INSMG670093

We are looking for a conscientious, flexible and dedicated individual, who is passionate about enabling some of the most vulnerable in our society to live in quality housing, to join our team as a Housing Management Assistant.

This role will work within our Young People’s Pathway (YPP) and is crucial in helping us provide quality, safe and comfortable housing for our clients.

The YPP provides a multi-agency service across the County, to young people aged 16-25 years who are homeless or at risk of homelessness, through supported housing in hostel and community accommodation.

To be successful in this role you will need to be willing to carry out all accepts of property management, including cleaning, carrying out health and safety checks, and arranging repairs.

This is a fantastic opportunity for someone looking to gain the skills and experience required to develop their career in the sector.

As the role requires some travel across Harrogate, Craven & Selby you will need access to a car and hold a full current UK driving license.

For an informal chat about the role, please contact Paul Matless

Foundation’s core values are: People, Passion, Collaboration and Integrity.

Closing Date 23:59 Sunday 14th November 2021

Interviews to be held on 2nd December 2021

We aim for our workforce to reflect the diverse and exciting region we serve. We want you to have every opportunity to shine and show us your talents. Please let us know if there is anything we can do to make sure the assessment process works for you.

We currently have an exciting opportunity for a creative Assistant Shop Manager who is looking to make their mark in a high profile store in Otley. You will join us on a part time, permanent basis, working 7 hours per week on a rota basis (to include some weekends), and in return you will receive a competitive salary of up to £3,470.03 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Assistant Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.

Responsibilities of our Assistant Shop Manager:

As an Assistant Shop Manager you will assist with managing all shop activities and together with the wider management team, achieve set targets and maximise financial contribution to the charity. You will help with overseeing and managing all shop activities including recruiting, training and managing an effective team of volunteers; being responsible for the day to day running of the shop on days when the Shop Manager is not present, ensuring it meets agreed income and expenditure targets for Cats Protection and taking responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures.

What we’re looking for in our Assistant Shop Manager:

• Previous retail experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Confidence working well on own initiative
• Experience of working in retail management is highly desirable, as is experience working in the charity retail sector

What we can offer you:

• salary of up to £3,470.03 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Assistant Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.

Closing date: 29 October 2021

Virtual interview date: 09 November 2021

Job Title                          IT Support Technician

Responsible to IT Senior Engineer

Hours of work 35

Place of work/Base Martin House and in the Community. Hybrid working arrangements will be considered, where possible.

Type of contract Permanent, Full Time

Overall purpose of the role

• To provide ICT support for both current and future ICT systems.
• To maintain our existing Hardware and Software to agreed standards.
• To develop and deliver ICT training for all staff to digitally upskill our workforce

Tasks and duties

ICT – Support, Maintenance, Training & Security

•  Provision of technical and user support to staff having ICT issues.
• Assist in the implementation of various ICT projects.
• Deploy end user devices and associated peripherals including new installations, upgrades and the redeployment of existing equipment, including maintenance of ICT stock.
• Provide and maintain updates to the IT infrastructure and end user devices.
• Install and configure operating systems and software to agreed standards.
• Ensure the relevant security is implemented and all associated security protocols are followed and maintained.
• Maintain accurate manual and digital records relating to all work carried out and produce relevant documentation where appropriate.
• Assist with monitoring and review of system performance and the production of relevant report and statistics.
• Assist in the management of the internal telephone system.
• Undertake display screen equipment assessments for staff as required.
• To assist with the development of the website.
• To assist in the management and use of core applications, such as Finance, HR, Care and CRM systems to design and develop reports, user training and provision of support.
• Support of the Media systems, such as Smart TV, Xbox, PlayStation and associated Media systems
• To attend ICT meetings and keep abreast of ICT developments.
• Assist with IG Governance policies and procedures and to ensure compliance as directed.
• Provide support, and cover for the Head of IT/Digital.

Other

• Any other reasonable duties as may reasonably be required by the Head of IT/Digital or other Senior Manager.

• Martin House has a multi-professional; multi-skilled team seeking to reach out to each family in a way that most helps them.  You may therefore be asked to help in other areas as required

Health & Safety

• To be aware of the safety needs of the children, siblings, parents and colleagues and adopt a preventative safety approach to all times.
• To report all accidents incidents and untoward incidents to a Deputy Head of Care and Clinical Services.
• To be aware of your health and safety responsibilities as an employee and adhere to these.

Personal development

• To adopt a positive and reflective approach to personal and professional development.
• To participate constructively in a yearly annual appraisal.
• To undertake core competencies for clinical skills and specific training and to remain updated.
• To work in conjunction with the education co-ordinators to develop your practice and care for the children.
• To work contracted hours including unsocial hours as required weekends evenings and nights.

This job description reflects the present requirements of the post and will form the basis of performance appraisal.  As duties and responsibilities change and develop the job description will be reviewed and necessary changes made with consultation.

Employees may be required to drive a Martin House pool car. These cars are insured by Martin House and it is a requirement of the insurers that we have checked that any staff who drive the cars have a current driving licence.

Martin House has a multi-professional, multi-skilled team seeking to reach out to each family in a way that most helps them.  Because of this team members may be expected to accept a different or unusual task or role.

Equality statement

Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation

Safeguarding Children, Young People and Vulnerable Adults

Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake an (INSERT LEVEL OF DBS AND BARRING) via the Disclosure and Barring Service (DBS).

All Martin House employees are expected to

• Uphold the values of Martin House and behave in a professional manner at all times.
• Value equality and diversity and comply with relevant equality legislation.
• Attend 1:1s with line manager, team meetings and annual appraisals.
• Take part in all relevant mandatory training and any other education and training considered necessary to carry out the role.
• Take responsibility for one’s own personal development.
• Cooperate with colleagues, encourage and support positive working relationships (both internally and externally) and foster a culture of respect and consideration at work.
• Establish and maintain effective communication with relevant individuals and groups, both internally and externally.
• Take responsibility for one’s own health and safety and the health and safety of others whilst at work, and comply with Health and Safety legislation.
• Comply with information governance requirements and maintain confidentiality at all times, as required.
• Work within all Martin House policies and procedures.
• Communicate a positive image of Martin House and protect its reputation

Staff who support Martin House volunteers are expected to

• Carry out effective inductions for new volunteers in your department
• Lead and guide volunteers, providing the support needed to maintain morale and enable them to work effectively
• Supervise your volunteers appropriately in their day to day work and actively work to recognise the work that they do
• Ensure your volunteers have access to some personal time with you on a regular basis
• Ensure that your volunteers have an annual opportunity to reflect on their volunteering role with you
• Support appropriate volunteer learning and development within your team
• Communicate effectively with your volunteer team, and in line with the Martin House Staff Charter
• Play a role in the recruitment of new volunteers within your area, once appropriate training has been given
• Support the Manage performance issues with volunteers fairly and sensitively, taking advice from the HR department where appropriate

Role description

HACT is a collaborative organisation and this role is crucial to the smooth running of our annual calendar of events.  If you have experience running events and are also keen to continue to be involved in digital communications, this may well be the role for you.

This role will be responsible for the delivery and running of events, supporting the Head of Marketing in the planning of our events calendar.

This role supports the marketing team in the delivery of high-quality communications, promoting HACT and its projects online and offline. The role will be the key point of contact for our digital communications, responsible for uploading content to our websites and social media channels.

About HACT

HACT partners with organisations across the housing sector to drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration. 

We help them measure their social value, better understand the communities they serve, and connect with like-minded organisations. 

Responsibilities

Events

• Deliver and run HACT’s events programme including webinars, podcasts, conferences, workshops, roundtables, and other events, using our online platforms, as well as Eventbrite
• Report on marketing statistics for all events.
• Coordinate and liaise with suppliers (venues, caterers etc), as appropriate, and oversee logistical arrangements for the delivery of events.
• Support the Marketing Lead in planning effective events to ensure consistently excellent attendance levels from targeted audiences.
• Support the Marketing Lead in the development and delivery of pre and post-event communications to ensure audience engagement and maximisation of potential leads
• Update the CRM system following event completion to ensure opportunities are maximised.
• Support the development of feedback and evaluation systems to ensure events are of high quality and meet the needs of stakeholders.

Digital communications

• Uploading content to the HACT website and the Centre for Excellence in Community Investment website, as well as HACT’s social media channels, as agreed.
• Draft, create and distribute marketing campaigns using MailChimp.
• Ensure all digital outputs are consistent with HACT brand guidelines.
• Identify potential digital channels, campaigns, and co-branding opportunities, in liaison with the Head of Marketing.
• Report on digital campaign activity to help drive insight-led activity
• Research, draft, and maintain an archive of case studies of HACT’s work.
• Assist in other duties from time to time 

Person specification

Essential skills and experience

• Running and delivering events, online and in person.
• Experience in working with WordPress, MailChimp, Hootsuite, and other online marketing software
• Experience in using social media to engage stakeholders, including the use of LinkedIn, Instagram, and Twitter.
• Excellent IT skills, including the ability to learn new systems and maximise the benefits of existing systems.
• Ability to take the initiative, to work flexibly in a pressurised environment, and excellent organisational, self-motivational, and time-management skills.
• Experience in handling a varied, diverse, and full workload.

• An understanding of and commitment to equal opportunities.

Desirable skills and experience

• Excellent writing skills, with specific awareness of writing for the web and social media.
• Ability and understanding of effective marketing of events and web content.
• Ability to maintain and develop relationships with a diverse range of people and organisations.
• An understanding of the demands and challenges of working in a small organisation and the ability to work as part of a team.
• Creativity, enthusiasm, and flexibility
• Knowledge of best practice of social media usage for not-for-profit organisations.
• A confident and resourceful approach to work and in dealing with a wide range of internal and external contacts.

Personal Assistant to Director of International Support Unit (ISU)

Muslim Hands

• Vacancy Reference Number: PAISU/ISU/UK-R2

• Salary: 22000 – 24000 (depending on experience)

• Location: Nottingham

• Job Type: 1-year fixed contract (extendable)

• Category: Management

• Sectors : International Development

• Application Process & Closing Date: Send an up to date CV and supporting Covering Letter by Email by no later than 3rd November 2021

• Approx. Interview & Role Commencement Date(s):

Interviews: ASAP

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold interviews via ZOOM.

Job Overview

Muslim Hands is a UK-based international relief organisation working in over 40 countries worldwide. International Support Unit (ISU) support the development of Muslim Hands partner offices in the areas of fundraising and communication, program management, administration and finance and at the outset the unit will focus on the following countries non-exhaustive list Canada France South Africa and the United Kingdom. 

Main Responsibilities

Personal Assistant to Director will be based at Muslim Hands headquarters Nottingham, the purpose of the role is to provide full administrative and secretarial support at a senior level to the Director of the international support unit. The personal assistant will be at the heart of the international support unit to ensure the smooth daily time management, scheduling of meetings and correspondence, further handle sensitive and complex issues in a professional and objective manner. Take the initiative when appropriate, especially in the Director’s absence. The PA will be expected to travel between the Muslim Hands partner offices frequently.

As a Personal Assist to ISU Director, you will be responsible for:

Job Specifics

• Provide administrative assistance to maintain effective communication with supporting offices.
• Produce monthly reports of all the supporting offices and assist in developing future KPIs for the ISU team.
• Process correspondence, ensuring that incoming correspondence is dealt with by the director/or on behalf of the director, or other staff as appropriate.
• Booking and arranging travel including flight booking, accommodations and visa according to the organisation’s travel policy.
• Manage arrangements for Trustees’ and Sub-Committee meetings, including production/distribution of agenda and papers.
• Co-ordinate ad-hoc meetings and conference calls including meeting preparations for the director when required - often at short notice.
• Assist the ISU director in developing, implementing and monitoring the ISU strategy.
• Assist director in following up agreed action on matters which fall within the director’s responsibility – chasing responses, triggering follow-up action.
• Typing, compiling and preparing reports, presentations and correspondence
• Acting as the first point of contact: when dealing with correspondence and phone calls
• Managing the diary and organising meetings and appointments for the ISU Director
• Liaise with stakeholders, national and international staff confidently either face to face, video conferencing or via the telephone as and when necessary and required.
• Demonstrate and promote adherence to all Muslim Hands’ Policies, which encourage and support other members within the overseas fundraising offices.
• Maintain absolute confidentiality with regard to the organisation's information and procedures
• Any other duties as may reasonably be required by the director.

Person specification

• Educated to degree level or equivalent.
• Preferred experienced Personal Assistant at senior management level.
• Willingness for overseas travel and out of office hours working.
• Experience of electronic diary management.
• Exceptional interpersonal and communication skills, to enable professional interaction with a wide range of contacts, both internal and external offices.
• Ability to organise and plan own work.
• Excellent attention to detail, with the ability to maintain a high level of accuracy.
• A flexible, pro-active approach to work, including the ability to prioritise and re-prioritise.
• Ability to work on own initiative.
• Ability to deal with sensitive information with discretion and to maintain confidentiality.
• Excellent IT skills, including a working knowledge of presentation software packages, preferably Microsoft Office Word, Excel and PowerPoint.

This is a very rewarding position for the right person. If you feel this is you please send your CV with a cover letter explaining why you feel you are suitable quoting the above reference number!!

Deadline for applications is 3rd November 2021 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Here at Charity Horizons we are delighted to be partnering with a National Education Charity whose primary aim is to advance the education of young people in mathematics. They do this by working with hundreds of volunteers across the UK to organise maths competitions promoting problem solving and teamwork and other mathematical enrichment activities. As a charity they are just about to embark on an exciting new period of strategic growth and are looking for talented, committed, ambitious and innovative individuals to help them on their journey, could this be you? 

In your role as Events and Communications Executive you will be at the centre of a small department that is responsible for the delivery of the trusts maths Challenges and Olympiads. Every year these events engage thousands of students and schools across the UK and overseas. You will work closely with volunteers and supporters providing excellent stewardship and communications. 

The main duties of the role will be to produce and deliver communications, across multiple channels, for all Challenges and Olympiads which will include residential camps, overseas competitions and associated events. You will ensure the smooth running of events and be responsible for managing relationships with key volunteers as well as designing, collecting, and collating feedback. Throughout your work you will ensure excellent supporter care is delivered at all times by a variety of channels to include telephone, email, social media and the website. 

To be considered for this role you should come to us with previous events experience as well as experience in delivering marketing and communications plans using multiple platforms and channels. You should have excellent communication skills and possess the ability to communicate with people at all levels including volunteer committees, supporters and managers. The ability to analyse working processes and seek to drive improvement organisational is essential, as are exemplary time management and organisational skills. The role will be a blend of home working and office based in Leeds. 

This really is a hugely exciting opportunity to join an ambitious, supportive and innovative team at a hugely exciting time in the charity’s development. Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. 

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Estates and Buildings Assistant

Permanent

NJC point 11 - £21,748 per annum

37.5 hours per week

Leeds

Ref: INSDP670618

If you want to work in an environment where everyone matters, keep reading…

We have an exciting opportunity to join our Facilities team as Estates and Building Assistant!

As Estates and Buildings Assistant you will be responsible for providing assistance and support to the Estates and Health and Safety Manager with premises management, practical health and safety, utilities, services, relocation and refurbishment of offices and all associated administration.

For this role you will need to be good with people and have the ability to manage standards. In addition, you will be able to confidently provide strategic support and guidance to the sites to meet health and safety requirements and legal standards.

A typical week will include on average 3 days on sites and 2 days of administration work and liaising with external partners and stakeholders.

The role involves working at all Inspire North and associated companies’ sites across Yorkshire and Northeast therefore you MUST hold a current, driving licence and have access to a car each working day.

If you think you can do a remarkable job for us, then we'd love to hear from you! Please click here to apply.

Closing Date 23:59 Sunday 14th November 2021

Interviews 2nd December 2021

This role is working for Inspire North, parent company to Community Links and Foundation. 

We aim for our workforce to reflect the diverse and exciting region we serve.

Assistant Shop Manager- Boston Spa

Responsible to: Shop Manager

Responsible for:  Volunteers

Hours of work: Part-time: 14 hours a week

Overall Purpose of Role:

To run the Martin House Charity Shop effectively through a team of volunteers, and contribute to the annual income targets as agreed with the Shop Manager and Area Retail Manager. 

Act as an Ambassador for Martin House Children’s Hospice within the local community.

Tasks and Duties:

• To hold each member of the Martin House team in positive regard and to foster a culture of respect and consideration between all staff and volunteers.
• To take responsibility for the running of the Martin House Hospice shop, meeting sales targets and actively working towards increasing sales.
• To actively recruit, support, train and organise volunteers, providing supervision to ensure that they work within their defined role, and that there is sufficient cover on a Sunday.
• To be responsible for ensuring the health, safety and security of volunteers and the safety and security of the shop premises, including Risk Assessment and training.  To inform the Shop Manager or Area Retail Manager of any complaints, accidents or untoward occurrences in the shop.  To be a named Keyholder of the shop.
• To work with the local community to ensure a continuous flow of good quality stock.  To display stock attractively on the shop floor and ensure a robust rotation of stock in a safe manner. 
• To actively promote the Martin House Gift Aid system to all supporters and customers and to train all volunteers to do the same.
• To comply with financial procedures at the shop and accurately cash up and report figures and relevant paperwork as requested.
• To support the Fundraising Department by promoting events and the Hospice Lottery in the local community, and train volunteers to do the same.
• Any other duties as may be reasonably required.

Personal development

• To adopt a positive and reflective approach to personal and professional development.
• To participate constructively in a yearly annual appraisal.
• To undertake specific training to ensure knowledge remains updated

This job description reflects the present requirements of the post and will form the basis of performance appraisal.  As duties and responsibilities change and develop the job description will be reviewed and necessary changes made with consultation.

Equality statement

Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation

Safeguarding Children, Young People and Vulnerable Adults

Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake a DBS check via the Disclosure and Barring Service (DBS).

All Martin House employees are expected to:

• Uphold the values of Martin House and behave in a professional manner at all times.
• Value equality and diversity and comply with relevant equality legislation.
• Attend 1:1s with their line manager, attend team meetings and annual appraisals.
• Take part in all relevant mandatory training and any other education and training considered necessary to carry out the role.
• Take responsibility for one’s own personal development.
• Cooperate with colleagues, encourage and support positive working relationships (both internally and externally) and foster a culture of respect and consideration at work.
• Establish and maintain effective communication with relevant individuals and groups, both internally and externally.
• Take responsibility for one’s own health and safety and the health and safety of others whilst at work, and comply with Health and Safety legislation.
• Comply with information governance requirements and maintain confidentiality at all times, as required.
• Work within all Martin House policies and procedures.
• Communicate a positive image of Martin House and protect its reputation.

Staff who support Martin House volunteers are expected to:

• Carry out effective inductions for new volunteers in your department
• Lead and guide volunteers, providing the support needed to maintain morale and enable them to work effectively
• Supervise your volunteers appropriately in their day to day work and actively work to recognise the work that they do
• Ensure your volunteers have access to some personal time with you on a regular basis
• Ensure that your volunteers have an annual opportunity to reflect on their volunteering role with you
• Support appropriate volunteer learning and development within your team
• Communicate effectively with your volunteer team, and in line with the Martin House Staff Charter
• Play a role in the recruitment of new volunteers within your area, once appropriate training has been given
• Manage performance issues with volunteers fairly and sensitively, taking advice from the HR department where appropriate

Supporter Care Assistant
Harrogate, North Yorkshire

The Role

This is a newly created role and offers a great opportunity for someone who is passionate about delivering high quality customer care to develop and establish yourself as the first point of contact for all our supporters and donors who interact and support the charity.

Reporting to the Head of Fundraising, the Supporter Care Assistant will be responsible for a range of tasks including liaising and building relationships with the charity’s supporters and donors, updating the CRM database, which is key to all of our fundraising activity and working with colleagues within the Marketing and Fundraising Team to deliver communications to our target audiences.

Specifically, you will:

- Create accurate, timely and appropriate supporter communications. Working with the Marketing / CRM Teams to automate communications where this is possible and appropriate.

- Use the CRM system to run supplied data queries to deliver campaigns (e.g. using Mail Merge) to create and deliver supporter communications. This includes printing and posting letters and sending emails, making updates to supporter records and fulfilling requests for information.

- Update supporter records to reflect changes in marketing permissions, personal details and the charity’s relationship with the supporter (e.g. Volunteer / Donor / Brand Ambassador etc).

- Work with colleagues to use database modules (e.g. Prospect Module / Volunteer module) to deliver communications that are relevant to the target audiences. 

- Help fulfil email supporter communications. This includes running data queries for a monthly e-news, cancellation communications and managing different email supporter journeys, for example.

- Monitor inbound emails to the charity, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning. You will work alongside the Office Administrator, answering incoming telephone enquiries, responding if possible and/or forwarding on calls/messages to colleagues as appropriate. Accurately update the database to reflect each conversation to ensure we have up-to-date records.

About You

To be considered for this role, you will need:

- A degree or equivalent qualification in a relevant discipline or proven experience working in a similar role at a similar level.

- Customer service experience in a similar or related role (e.g. telephony / databases / office).

- To be up-to-date with the requirements of GDPR and confident in adhering to these requirements.

- A high level of computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook.

- Excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences. Has a good grasp of grammar, spelling and of the spoken word.

- Previous experience of working with databases is preferable (e.g. Access or Raiser’s Edge).

About Us

Yorkshire Cancer Research is the largest independent cancer charity in England. With an ambitious goal of saving 2000 lives a year, it is an exciting time to be joining the charity. Every week in Yorkshire almost 600 people are told they have cancer, by working for Yorkshire Cancer Research you are helping to protect and save these lives.

Yorkshire is big, beautiful and diverse and, as an inclusive employer, our aim is that our workforce reflects the rich diversity of our region. We believe a diverse workforce is central to us achieving our strategic goal of saving more lives in our region. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

Yorkshire Cancer Research is entering an exciting period in its development. As part of this we are expanding our team at our Head Office and a number of new roles are being created. As such, we are now looking for a Supporter Care Assistant to support our Brand and Relationships team.

The Benefits
 

We offer all our employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Harrogate train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Supporter Care Assistant, you will strive for excellence in everything you do, have integrity, champion expertise through improvement and innovation and be a great team player. To find out more about our values and how important they are to us, please visit our website.

Before applying, please visit our website to view the full role profile and visit our Careers Page to find out more about working for Yorkshire Cancer Research. Please read our privacy notice before applying.

The charity is a responsible and flexible employer.  We welcome any discussion for flexible working at interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us.

About Us

We are the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays it's part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.

We are looking for a Community & Youth Events Coordinator to join our Yorkshire & North East (YNE) team on a 6 month Fixed Term basis. 

The role of Community & Youth-Events Coordinator is to support the Trusts strategic programme delivery through community and youth engagement, and local events, including Leeds Waterfront Festival. The post holder will build effective relationships with local communities/partner organisations to develop and deliver a variety of projects/interventions/activities for a range of people including young people (13 & 25 yrs old). 

This work will be delivered through both digital and face to face engagement - developing sessions and holding key events around Leeds and YNE generally. 

Location & coverage

The role will be based working from home, with the allocation of a nearby Hub for collaborative working in Leeds. 

This is a regional role but there will be an expectation that the successful candidate will be able travel to attend meetings or occasional fieldwork throughout the regional waterway network. 

DBS

As this role is on the Rehabilitation of Offenders Act 1974 Exception Order applicants must state the details of any cautions or convictions whether spent or unspent on the self-disclosure section of the application form.
This job involves regulated activity with children and adults at risk as defined by the Protection of Freedoms Act 2012. Therefore, an Enhanced Criminal Record check will be undertaken by the successful candidate prior to employment.

A criminal record is not necessarily a bar to employment with us. HR will advise and decisions made on a case by case basis.

About the role

Responsibilities:

• To work with the Regional Team on the priorities for the region in-terms of community and youth engagement. 
• Support/deliver the region in delivery of local engagement events. 
• Identify and develop strong working relationships with a wide range of organisations in the designated areas.
• For Funded Projects complete and submit regular project monitoring and reporting in line with Lead Partner and Funder requirements.
• Display the Trust values and behaviours at all times.
• Ensure that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.
• This job involves regulated activity with children and adults at risk as defined by the Protection of Freedoms Act 2012. Therefore an Enhanced Criminal Record check will be undertaken by the successful candidate prior to employment. 

About you

You will have the following work experience:

• Worked with the community and/or young people, including developing and delivering practical tasks and activities.
• Tangible experience successfully delivering projects/events in partnership with other relevant organisations, both in person and/or digitally. 
• Knowledge of how to source and coordinate social action/volunteer projects.
• Understanding of project management, delivery, reporting and evaluation. 
• Working knowledge of issues relating to working with young people or vulnerable people including safeguarding.
• Worked within the Third Sector/Voluntary organisations is desirable.

Skills:

• Ability to deal effectively with a wide range of internal and external contacts.
• Excellent project management skills.
• Excellent communication and interpersonal skills that will transfer well to event organising. 
• High levels of energy and commitment.
• Ability and willingness to work evenings / weekends as required.
• Ability to work unsupervised and alone when appropriate.
• Excellent time management, prioritisation and organisational skills, managing a diverse workload.
• Ability to manage budgets. 

 **** Driving is integral to the role - driving licence is essential and use of your own vehicle ****

To Apply:click on the "Apply for this job" button and follow the process - complete the application form & upload current CV.

Interviews:  Initial interviews will be conducted virtually by MS Teams.   

What We Offer

In addition to your salary of £23,700, you will receive access to a competitive contributory DC Pension scheme arrangement, and numerous other employee benefits, including several salaries sacrifices benefits. We are also open to flexible working arrangements. 

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.

Find out more about the work we do and opportunities we have on our website. 

Job Title Capital Appeal Assistant

Responsible to Capital Appeal Manager

Hours of work 35 hours per week

Place of work/Base Martin House. Hybrid working arrangements will be considered, where possible.

Type of contract Full time, permanent, starting from January 2022 onwards

Overall purpose of the role

To support the implementation and delivery of a successful capital appeal to extend and refurbish Martin House.

Tasks and duties

• Support the capital appeal team across all work packages and fundraising activities
• Deliver an effective programme of stewardship activities related to the capital appeal that engage and acknowledge key supporters
• Complete regular reporting for internal and external stakeholders
• Work cross-functionally to support the delivery of capital appeal cultivation and stewardship events
• Deliver all administration for the capital appeal team, including managing capital appeal merchandise, producing and distributing meeting documentation, and writing thank you letters
• Maintain the fundraising CRM system effectively with all relevant contacts, correspondence and documentation
• Support the development and delivery of the capital appeal strategy and action plan
• Work cross-functionally to support the creative development and delivery of capital appeal communications, including website copy, proposals and newsletters
• Ensure all activity is regularly and consistently evaluated to drive continual improvement

• Work cross-functionally to ensure that the content we create for the capital appeal is relevant, engaging, timely and fit for purpose for all areas of the organisation
• Support accurate financial reporting & forecasting in line with budget
• Be innovation-focused and on the lookout for industry trends, tools and techniques
• Provide administrative support for the wider fundraising team as required

Health & Safety

• To be aware of your health and safety responsibilities as an employee and adhere to these.

Personal development

• To adopt a positive and reflective approach to personal and professional development.
• To participate constructively in a yearly annual appraisal.
• To work contracted hours including unsocial hours as required weekends evenings and nights.

This job description reflects the present requirements of the post and will form the basis of performance appraisal.  As duties and responsibilities change and develop the job description will be reviewed and necessary changes made with consultation.

Martin House has a multi-professional, multi-skilled team seeking to reach out to each family in a way that most helps them.  Because of this team members may be expected to accept a different or unusual task or role.

Equality statement

Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation

Safeguarding Children, Young People and Vulnerable Adults

Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake a basic DBS check via the Disclosure and Barring Service (DBS).

All Martin House employees are expected to

• Uphold the values of Martin House and behave in a professional manner at all times.
• Value equality and diversity and comply with relevant equality legislation.
• Attend 1:1s with line manager, team meetings and annual appraisals.
• Take part in all relevant mandatory training and any other education and training considered necessary to carry out the role.
• Take responsibility for one’s own personal development.
• Cooperate with colleagues, encourage and support positive working relationships (both internally and externally) and foster a culture of respect and consideration at work.
• Establish and maintain effective communication with relevant individuals and groups, both internally and externally.
• Take responsibility for one’s own health and safety and the health and safety of others whilst at work, and comply with Health and Safety legislation.
• Comply with information governance requirements and maintain confidentiality at all times, as required.
• Work within all Martin House policies and procedures.
• Communicate a positive image of Martin House and protect its reputation.