Communication assistant jobs
About the Organisation
This independent charitable foundation that works in partnership with local charities and community-led organisations. Through funding, connection and practical support, they help communities thrive and create lasting social change across England and Wales.
The Role
Contract: Full-time, 35 hours per week
Term: Fixed-term until January 2027
Salary: £32,657 per annum
Location: London (hybrid working – 2 days office-based, 3 days from home)
As the People and Culture Assistant you will play a key role in supporting the operational effectiveness of the organisation. Working within the Operations team, the postholder will provide high-quality administrative and systems support to the People and Culture function, while also ensuring the smooth day-to-day running of the London office.
Key Responsibilities
People and Culture Support
- Provide recruitment administration support, including setting up vacancies on the HR system, coordinating interviews, preparing documentation and issuing contracts
- Support onboarding by coordinating induction activities, equipment and paperwork
- Administer and maintain accurate holiday and sickness records, including reporting
- Provide general HR administration such as mail merges, employee records, surveys, reports and presentations
- Support change management processes, including salary reviews and contract changes
- Assist with leadership team meetings, including agenda preparation and minute-taking
- Coordinate training sessions, room bookings and catering
- Support learning and development administration, including maintaining the Learning Management System
- Assist with performance management processes, communications and reporting
- Update and maintain HR policies and the employee handbook in line with legislation
- Support benefits administration, including pension, medical insurance and employee assistance programmes
- Undertake other reasonable duties as required
- Act as first point of contact for visitors and manage office operations on office-based days
- Support office expenses and supplier management
- Assist staff with office equipment and general office queries
- Support all-staff meetings, away days and monthly online meetings
- Maintain internal information systems to ensure easy access to documentation
- Coordinate travel, accommodation, meeting rooms and catering
- Manage security access cards and assist with general IT-related tasks
- Support health and safety procedures and maintain records
- Manage stationery, office supplies and desk-booking systems
- Undertake other reasonable administrative duties as required
Essential
- Experience using HR systems (e.g. PeopleHR, Culture Amp or similar)
- Strong IT skills, including Microsoft Office and Excel, with confidence running reports
- Excellent written and verbal communication skills
- Strong organisational and administrative skills with the ability to manage multiple priorities
- High attention to detail and effective time management
- A proactive approach with a willingness to learn and develop
- Ability to work collaboratively as part of a flexible and supportive team
- A clear commitment to Diversity, Equity, Inclusion and Belonging
- Awareness of AI tools and interest in exploring their use at work
- Experience using Zoom, Microsoft Teams and collaboration tools such as Miro
- Understanding of GDPR and basic employment law
- Knowledge of recruitment processes and HR systems
- Office management experience
- Awareness of Disability Confident principles, reasonable adjustments and inclusive recruitment
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Salary: £52,000 - £56,000
Contract: Permanent
Location: London office – 2 days per week
Closing date: 16 January
Benefits: 12% pension, cycle-to-work scheme, training and development budget
We have a great opportunity for an Assistant Head of Community Fundraising at one of the UK’s leading social welfare charities. Reporting to the Head of Community Fundraising, this is an exciting opportunity to step into a senior leadership role, shape strategy, and lead a high-performing team while driving innovation and growth in community and events fundraising.
As part of this role, you will lead the development and delivery of a national fundraising programme, broaden reach to new audiences, and inspire long-term supporter engagement. You’ll manage a team of three and oversee six-figure income and expenditure budgets, ensuring excellent supporter experiences and data-driven decision-making to maximise impact.
To be successful as the Assistant Head of Community Fundraising, you will need:
- Extensive experience in community and events fundraising, including strategic planning and delivery.
- Proven ability to manage budgets and lead high-performing teams to achieve income targets.
- Excellent communication and influencing skills, with experience building collaborative relationships at all levels.
If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.
If enough applications are received, the charity reserves the right to end the application period sooner.
If you wish to discuss this role with us, please quote reference 2812EI.
Please note there are two positions available: 1 Permanent and 1 Fixed Term Contract (12 Months)
Location: Office Based - London (Southwark) (due to the nature of this role, it cannot be offered on a home-working or hybrid basis)
Job Profile
Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people?
The post holder will contribute to ensuring the Supporter Donations Team (SDT) manage and administer supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes.
Key Responsibilities
Supporter Care:
- Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way.
- Provide phone cover to the Supporter Care team as required.
- Provide reception cover to the Supporter Care team as required.
Donations:
- Accurately code donations received, ensuring agreed departmental procedures are followed.
- Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms.
- Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.
- File and archive financial data, while adhering to strict audit controls.
Gift Aid:
- Understand Gift Aid and its application within CAFOD.
- Assist with all aspects of tax effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC.
Thanking:
- Produce and dispatch letters to thank and acknowledge donations received.
- Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch.
- Contribute to ongoing enhancement and improvement of supporter thanking
Post/banking:
- Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels.
- Preparation of daily banking, cash handling and initial reconciliation of all monies received daily.
All SDT staff are expected to:
- Attend and contribute to regular team, section, divisional and CAFOD-wide meetings and briefings.
- Work as a supportive member of the team, providing cover for and training of the section staff and volunteers as required.
- Participate in training and other activities as requested by the line manager
- Assist with the rapid set up of projects and work packages in response to major emergency and disaster appeals.
- Rotate through all key tasks within the team / section.
This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Job Specific Competencies
- Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy.
- Ability to communicate professionally with supporters, from individual givers to religious communities.
- Displays excellent written and verbal communication skills.
- Ability to build strong collaborative relationships with colleagues.
Desirable Criteria
- Experience with CRM software/ database
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Temporary Executive Assistant – Senior Leadership Support
£20.87 per hour + holiday pay
Temporary - initially 1 month, with potential to extend up to 3 months
Hybrid working – part home / part London office
We’re supporting a high-profile national organisation to recruit an experienced Executive Assistant to provide senior-level support to a Chief Finance & Operations Officer on a temporary basis.
This is an excellent opportunity for a confident, proactive EA who thrives in fast-paced, values-led environments and can hit the ground running.
The role
Reporting directly to a senior executive, you’ll provide comprehensive EA support, including:
Complex diary and inbox management
Coordinating high-level meetings, committees and events
Preparing papers, agendas and briefings
Managing confidential information with discretion
Supporting cross-organisation projects and initiatives
Acting as a key point of contact for internal and external stakeholders
About you
You’ll bring:
Proven experience supporting senior leaders at Director or Executive level
Strong organisational skills and the ability to juggle competing priorities
Confidence working with multiple stakeholders
Excellent written and verbal communication skills
A calm, solutions-focused approach in a busy environment
Availability to start at short notice
Experience within the charity, public or purpose-driven sector would be an advantage, but is not essential.
What’s on offer
£20.87 per hour plus holiday pay
Hybrid working (London-based office requirement)
An opportunity to support meaningful, organisation-wide work
A well-structured role within a collaborative, professional team
If you’re an experienced EA available immediately (or at short notice) and looking for a short-term assignment with potential extension, we’d love to hear from you.
Lumos works to realise every child’s right to a safe and loving family by transforming care systems around the world. As we enter an exciting new phase of global growth and organisational transformation, we are seeking an exceptional Executive Assistant to the CEO to join our CEO’s Office.
This is a pivotal role providing high-quality executive, organisational and governance support to the Chief Executive Officer and the Head of CEO’s Office. You will help ensure the smooth running of the CEO’s Office, manage complexity with confidence, and enable senior leaders to focus on strategy, governance and delivery.
We’re looking for someone who is highly organised, calm under pressure, and comfortable working at pace with senior leaders, trustees and international teams. You’ll bring strong communication skills, excellent judgement, and experience providing senior-level executive support, ideally in a complex or international environment.
In return, we offer the opportunity to work at the heart of a values-driven global organisation, with flexible hybrid working, excellent benefits, and the chance to contribute directly to transformational change for children worldwide.
Applicants must have the right to live and work in the UK.
Closing date: Sunday 18 January
Lumos is committed to safeguarding, equality, diversity and inclusion, and welcomes applications from all backgrounds.
Role details are based on the attached job description.
To realise every child’s right to a family by transforming care systems around the world.
The client requests no contact from agencies or media sales.
Night Reconnection Assistant
London
£34,116 - £38,115 pa
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?
Our client's Teams (No Second Night Out and Somewhere Safe to Stay) provide a rapid response service, intervening to ensure no one needs to sleep rough. They are currently looking for people to join our teams as Night Reconnection Assistants (and Night Assessment Workers).
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Work as part of a busy team environment working closely with those affected by rough sleeping.
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Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks, such as implementing reconnection or assessment plans and supporting clients in to appropriate accommodation.
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Work on a 7-day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am with a 1.5-hour break)
About you
These roles are great for people who want to learn and have an interest in developing key skills to build a career working in a support role. You don’t need to have direct experience to succeed in these roles, if you can demonstrate the below, your commitment and genuine desire to support people to transform their lives, we encourage you to apply!
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Some experience of dealing directly with the public and/or customers in a busy service environment.
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Good communication skills and the ability to work with others effectively to get things done.
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Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
NSNO is the largest assessment service commissioned in the UK for people experiencing rough sleeping. Our client has been delivering this innovate service since 2011, the team continue to use their expert knowledge, learning and proven success as part of the Pan London Rough Sleeping Service to provide a rapid response, and intervention to ensure no one needs to sleep rough.
Closing date: 10 am on 20th Jan 2026
Interview and assessments on: 29th Jan - 2nd Feb 2026
Our client is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
Contract: Permanent, full time (37.5 hours per week)
Salary: £25,787 - £27,047 per annum
Location: Exeter, EX2 8ED
Closing date: Tuesday 20th January 2026
Interview date: Wednesday 28th January 2026
We're recruiting an Assistant Manager – Offsite Services to lead and streamline our home-based pet operations in Devon!
In this role, you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time!
More about the role
Our Devon centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible. We help pets through our two main services, Home Direct and our fostering network of over 80 volunteer foster carers.
In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while making well-connected, efficient decisions that prioritise pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of daily activities, acting as the subject matter expert in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers.
You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Co-Ordinator's maintains the highest standards of animal care and adheres to national processes in case management. Since we don’t have cattery or kennel facilities, innovation and teamwork are essential to address the most urgent cases effectively.
Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally.
This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends.
About you
You’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with expert knowledge of pet welfare and care.
As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement. You’ll lead a team of Pet Welfare Assistants and Foster Coordinators, empowering them through effective management and coaching.
With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations.
Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements.
Having worked in emotionally charged environments, you understand the importance of resilience and have excellent “bounce-back ability.” Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace.
Knowledge, skills, and experience
- Significant experience in managing a team.
- Significant experience in delivering high level Customer service in a fast-paced environment.
- Significant subject matter expertise and application of pet welfare and handling of domestic animals
- High standard of verbal and written communication.
- Current full driving licence
- The ability to demonstrate, understand and apply our Blue Cross values
It would be great (but not essential) if you also had:
- Performance management and improvement experience.
- Experience working with volunteers.
- Understanding of safeguarding issues.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date on Tuesday 20th January 2026.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Health cash plan
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme Annual volunteer days
- Claim for professional fees
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
This role supports Kate Varah, as Executive Assistant to the Executive Director and Co-Chief Executive (EAED), providing proactive, discreet, senior-level support within a busy office and theatre environment.
The EAED will support Kate in delivering their role efficiently and effectively, focusing on significant and complex diary management to ensure smart and strategic prioritisation. They will source and / or draft correspondence, research notes, speeches and briefings as needed; develop, implement, and maintain systems as necessary; arrange local, national and international travel; co-ordinate the sector-wide leadership network that the NT provides administration support to; support a collaborative and values-driven working atmosphere within a dynamic environment.
As an engaged and diplomatic communicator, they would act as first point of contact for all matters relating to the ED, working in partnership with colleagues in the Directors’ Office, Senior Leadership Team, and more widely across the organisation, as well as with artists and external parties. The EAED would be trusted to support or lead on projects as required, and act as an effective bridge for all relevant communications to ensure Executive awareness and involvement as necessary.
The successful candidates will have the following:
- Experience in an assistant role within an Executive-level environment (corporate or charity sector)
- Exceptional written and administrative skills, with a focus complex and strategic diary management
- Excellent communication (in all mediums), interpersonal, and organisational skills, including building and maintaining key relationships in a senior space
- Proven experience in safeguarding sensitive and confidential information accordingly, with a core understanding of prioritisation
- Experience in minuting and report drafting
If that sounds like you, then we would love to hear from you!
The closing date for the receipt of a completed application is Monday 19th January 2026 at 12 noon
The client requests no contact from agencies or media sales.
Temporary Executive Assistant – Senior Leadership Support
£20.87 per hour + holiday pay
Temporary ly 1 month, with potential to extend up to 3 months
Hybrid working – part home / part London office
We’re supporting a high-profile national organisation to recruit an experienced Executive Assistant to provide senior-level support to a Chief Finance & Operations Officer on a temporary basis.
This is an excellent opportunity for a confident, proactive EA who thrives in fast-paced, values-led environments and can hit the ground running.
The role
Reporting directly to a senior executive, you’ll provide comprehensive EA support, including:
Complex diary and inbox management
Coordinating high-level meetings, committees and events
Preparing papers, agendas and briefings
Managing confidential information with discretion
Supporting cross-organisation projects and initiatives
Acting as a key point of contact for internal and external stakeholders
About you
You’ll bring:
Proven experience supporting senior leaders at Director or Executive level
Strong organisational skills and the ability to juggle competing priorities
Confidence working with multiple stakeholders
Excellent written and verbal communication skills
A calm, solutions-focused approach in a busy environment
Availability to start at short notice
Experience within the charity, public or purpose-driven sector would be an advantage, but is not essential.
What’s on offer
£20.87 per hour plus holiday pay
Hybrid working (London-based office requirement)
An opportunity to support meaningful, organisation-wide work
A well-structured role within a collaborative, professional team
If you’re an experienced EA available immediately (or at short notice) and looking for a short-term assignment with potential extension, we’d love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Engagement Centre Assistant, you’ll care for our supporters and guide them through their journey with Compassion. You’ll answer incoming enquiries and initiate outgoing enquiries by phone, SMS, email, letter, live chat and social media. You’ll help our supporters grow in engagement with their sponsored children and Compassion’s ministry.
By doing this well and delivering excellent customer service, you’ll encourage our supporters to participate fully in the global movement of Compassion so that together, we can release more children from poverty in Jesus’ name.
Key Responsibilities
- Actively maintain and promote Compassion UK’s Christian ethos and values
- Build relationships with supporters to ensure they are known, loved, connected, and ignited to action.
The successful candidate will have:
- Customer service experience. Demonstrated ability to engage customers and manage their inquiries effectively.
- Core computer and administration skills. Experience with basic office systems such as Outlook, Teams, and Word is required.
- Able to work independently and as part of a team. Pursues targets, maintains quality, and handles challenging inquiries with patience, prioritising supporters' interests.
- A great listener and communicator. Actively listens, balances friendliness with professionalism, adapts communication, and clearly explains complex situations.
- Adaptable, flexible, and resilient. Comfortable in fast-paced settings, meets objectives with high quality, handles tough inquiries patiently, and adapts to flexible schedules to prioritise supporters.
- There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work. (You can read more about this in our Policy on Posts to be Held by Christians.)
Location, hours and benefits
Office-based at Compassion House, Fleet, Hampshire
Hours
Full-time | 35 hours per week OR
Part-time | 21 hours per week
You will be contracted to work between Monday to Saturday between 08:00 – 18:00, allowing for workload variations. However, the general working week will be Monday - Friday.
In return, you will get
Enhanced annual leave. 25 days of annual leave plus bank holidays, with 3 extra gifted days at Christmas to help you rest and recharge.
Enhanced Pension scheme. 10% employer contribution to help you plan for the future.
Private medical and dental cover. Comprehensive health support for you and your family.
Income protection and life cover. Including 4x salary life insurance and group income protection.
Enhanced policies. Family-friendly leave, support for carers, and enhanced sickness leave.
Employee Assistance Programme (EAP). Confidential support through Help@Hand, including counselling, wellbeing resources and staff discounts.
Specsavers eye care vouchers. Routine eye tests and support for screen-use glasses.
Electric car scheme. Salary sacrifice scheme to support sustainable travel.
Time in lieu. Recognising your commitment and flexibility.
Free parking at Compassion House
Access to Compassion House gym. With shower facilities to support your wellbeing.
Access to the Company Shop.
Celebrating life milestones. We love to celebrate birthdays, weddings, babies and more.
Tea and Treat Wednesdays. A midweek moment to pause and enjoy together.
Fully equipped kitchen and breakout areas. Space to relax, connect and refuel.
Free tea, coffee and fruit in the office
Hot-desking freedom. Sit where you want, when you want.
Daily team prayers and devotionals. Time to reflect, worship and grow together.
Compassion updates and worship events
Smart casual dress code
Learning and development opportunities. Grow your skills through training, mentoring and coaching.
Recognition programmes. Including formal rewards, shout-outs, service awards and more.
Flexible and hybrid working.
Apply by
10 am on 25 January 2025
Interviews will be conducted as applications are received.
*Please submit your application as early as possible as Compassion UK reserve the right to close this vacancy early. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies.
Please note that we can only consider applicants who presently have the right to work in the UK.
We work in 29 countries partnering with 8,600 local churches within communities experiencing poverty.


The client requests no contact from agencies or media sales.
Fundraising Officer
We are seeking a motivated and well organised Fundraising Officer to support the delivery of effective donor stewardship and fundraising activity that helps young people thrive.
Salary: £31,200
Location: London W12
Hours: Full time 37.5 per week, part time considered
Contract: Permanent
Closing date: Monday 26 January
About the Role
This is an exciting new post in a growing charity, working alongside the Fundraising and Communications Team to support the Youth Zone. The Fundraising Officer will be responsible for providing essential administrative support to the Head of Fundraising & Communications and wider fundraising team. The charity is founded on support from high value donors and you will support the team to engage this group of stakeholders.
As part of a fundraising and communications team of 5, you’ll report to the Head of Fundraising & Communications. You will support with writing grant applications and funder reports, and be accountable for day-to-day funder administration and correspondence. Some of the key duties for this role include thanking Patrons, supporting events and researching prospective donors and new opportunities for funding.
About You
You’ll be confident communicating with a variety of stakeholders and bring strong organisational and IT skills. You’ll also be proactive, positive, and able to juggle multiple deadlines.
Essential skills and experience:
- Experience working within a busy office or administrative environment
- Ability to produce clear written information for reports and correspondence
- Strong communication skills and people skills
- Good IT skills including Outlook, Excel, and CRM systems
- Strong attention to detail and accuracy
- Able to work independently and as part of a team
- Willing to work occasional evenings and weekends (TOIL provided)
About the Organisation
Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for young people.
This is a vital charity that makes a huge difference in levelling the playing field for young people in West London, and you can be part of that journey.
As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Ensuring a culture where everyone can be themselves and thrive.
You may have experience in areas such as Fundraising Assistant, Fundraiser, Fundraising Administrator, Development Officer, Grants Assistant, Donor Relations Officer, Supporter Relations, etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Contract: 8-month fixed term maternity cover, full time - 37.5 hours per week
Salary:£25,787 - £27,886 per annum
Location: Southampton, SO30 2HL
Closing date: Sunday 18th January 2026
Interview date: Tuesday 27th January 2026
We’re looking for a passionate and driven Assistant Manager – Client Services to join our team at the Southampton rehoming centre and help lead our work supporting people and pets. If you have a talent for delivering outstanding customer service, strong people management skills, and a genuine love for animal welfare, this is your opportunity to make a meaningful impact. This is a fixed term role until 30th September 2026.
More about the role
Our Southampton rehoming centre plays a vital role in supporting animals and their people, with on-site kennels and a cattery providing direct care and rehoming services. As part of a compassionate and dedicated team, you’ll help oversee day-to-day operations, support our clients, and ensure we’re making a positive difference in the lives of pets and their owners every day.
As Assistant Manager – Client Services, you’ll be at the forefront of this work. You’ll:
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Lead and line manage the client services team to deliver exceptional care from first enquiry through to adoption or other support
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Work closely with the team to assess and admit pets, match them with the right adopters, and guide clients through every step of their journey
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Use data and insights to shape services and continuously improve client experience
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Collaborate with the local leadership team to meet targets and drive pet welfare outcomes
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Be hands-on with day-to-day operations including managing enquiries, prioritising admissions and promoting pets in our care
This is an 8-month maternity cover position until 30th September, working full time at 37.5 hours per week on a rota that includes 1 in 3 weekends and bank holidays. The working day is from 8.30am to 5.00pm.
At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time.
About you
You understand what it takes to match pets with new homes and are passionate about delivering an outstanding client experience. With a sharp eye for detail and a drive for improvement, you know how to assess what’s working – and what’s not.
As a people manager, you're confident in leading by example, setting expectations, and ensuring your team has the support they need to succeed.
A natural leader, you bring out the best in your team, supporting and coaching them to grow. You're calm under pressure, thrive in busy environments, and communicate clearly with people from all walks of life.
Your resilience and empathy shine through in emotional situations, helping you build trust, handle challenges with care, and create a compassionate, high-performing team.
Knowledge, skills, and experience
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Significant experience of managing a team.
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Experience in delivering high level customer service.
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Experience of working in a fast-paced environment.
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High standard of verbal and written communication.
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Proven decision-making ability.
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Current full driving licence.
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The ability to demonstrate, understand and apply our Blue Cross Values
It would be great (but not essential) if you also had:
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Performance management and improvement experience.
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Understanding of safeguarding issues.
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Experience of admission and adoption processes in a rescue environment.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date Sunday 18th January 2026.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
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Enhanced annual leave entitlement: 30 days plus bank holidays
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Pension scheme with enhanced employer contribution
-
Health cash plan
-
Life assurance
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Unlimited access to an employee assistance programme
-
Programmes for physical and mental wellbeing support
-
Free access to GP via MetLife
-
Recognition scheme Annual volunteer days
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Claim for professional fees
We believe in a world where all pets enjoy a healthy and happy life with people who love them



About The Role
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?
The St Mungo’s Pan London Rough Sleeping Teams (No Second Night Out and Somewhere Safe to Stay) provide a rapid response service, intervening to ensure no one needs to sleep rough. We are currently looking for people to join our teams as Night Reconnection Assistants (and Night Assessment Workers).
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Work as part of a busy team environment working closely with those affected by rough sleeping.
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Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks, such as implementing reconnection or assessment plans and supporting clients in to appropriate accommodation.
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Work on a 7 day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am with a 1.5 hour break)
About you
These roles are great for people who want to learn and have an interest in developing key skills to build a career working in a support role. You don’t need to have direct experience to succeed in these roles, if you can demonstrate the below, your commitment and genuine desire to support people to transform their lives, we encourage you to apply!
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Some experience of dealing directly with the public and/or customers in a busy service environment.
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Good communication skills and the ability to work with others effectively to get things done.
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Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
NSNO is the largest assessment service commissioned in the UK for people experiencing rough sleeping. St Mungo’s have been delivering this innovate service since 2011, the team continue to use their expert knowledge, learning and proven success as part of the Pan London Rough Sleeping Service to provide a rapid response, and intervention to ensure no one needs to sleep rough. If you want to play a part in the positive impact of this integral service, find out more here NSNO.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 20th Jan 2026
Interview and assessments on: 29th Jan - 2nd Feb 2026
Please state your preferred area of London to work in your supporting statement. If you are successful, we will do our best to match you to a vacancy in your preferred area. However, flexibility is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
· Excellent Development and Growth Opportunities
· A Diverse and Inclusive Workplace
· Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Corporate Partnerships Coordinator
Location: London (must live in a London borough)
Salary: £28,860 | Full-time
Start date: 2nd February 2026
About us
At CleanupUK, we bring people together to create cleaner, safer, and healthier spaces for communities while protecting wildlife and the environment. From local litter-picks to large-scale corporate volunteering days, we turn action into real, visible impact - and fun!
Our corporate partnerships programme is a key part of this, helping fund our vital work and giving businesses a hands-on way to support communities across the UK.
The role
We’re looking for an organised, enthusiastic, and people-focused Corporate Partnerships Coordinator to help deliver our growing corporate partnership and volunteering programme.
You’ll plan and run volunteering days, support corporate partners, and make sure everything runs like clockwork — all while seeing the direct impact of your work in communities across the UK. This role combines hands-on event delivery with essential admin and coordination support for the team, giving you variety, responsibility, and real-world impact every day.
What you’ll do
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Plan and coordinate corporate volunteering days: logistics, permissions, risk assessments
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Be the friendly face on the day — briefing and supporting volunteers to make sure everyone has a great experience
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Keep accurate records, provide administrative support, create communications, and assist the team to maintain strong partner relationships
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Collect feedback and help make every volunteering day bigger, better, and even more impactful
Who you are
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Based in a London borough with a full UK driving licence
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Highly organised, proactive, and comfortable managing a busy, varied workload
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Confident leading groups and speaking in front of people (training will be given)
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Passionate about communities, the environment, and social impact
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A flexible team player, happy to roll up your sleeves and help out wherever it’s needed
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Happy to travel across the UK, with occasional overnight stays on occasion
Desirable
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Experience in corporate partnerships, events or CSR
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Administrative or coordination experience
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Social media or Canva experience
Why work with us?
You’ll join a friendly, supportive, ambitious team, develop valuable skills, and help create visible change in communities and protect the environment — all while having fun along the way.
How to Apply
Please read our full Job Description and then submit your CV and a cover letter outlining how your experience matches the Role Description / Person Specification and why you’re interested in working with CleanupUK.
CleanupUK celebrates diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and identities.
If you need any support or reasonable adjustments to complete your application or interview, please share them here.
No agencies please.
The client requests no contact from agencies or media sales.
Assistant Manager – Housing and Homelessness (Sanctuary Emergency Accommodation)
Salary: £30,660 p.a.
Full-time: 40 hours per week with a 30min paid lunchbreak. You will also be rostered to work on bank holidays.
Closing date: 12pm; 23rd of January 2026
Interview dates: TBC
Benefits: Employees are eligible for Medicash (a non-contractual benefit), 33 days paid holiday, and a long service award (after five years).
Our client’s Emergency Accommodation offers short-term accommodation (22 bedrooms), as well as support, meals and laundry facilities. Staff work with other services to provide a tailored package for each person while helping them towards moving into longer-term accommodation.
They are looking for a new Assistant Manager to support the Emergency Accommodation Manager. The Assistant Manager will focus on the day-to-day operations of the service, supporting staff with service users and delegating responsibilities to the staff team. They are looking for a person who has a desire to help people who are experiencing homelessness. You may already have knowledge and understanding of homelessness, maybe through a previous job, as a volunteer, or through your own lived experience. You will be the sort of person who sees people experiencing rough sleeping or sofa surfing as a person, not just as ‘rough sleepers’ or ‘service users’.
You will be self-aware, compassionate, non-judgemental, and have a strong degree of emotional intelligence. You will have excellent skills in communication, prioritisation, and administration. You will be able to inspire, motivate, and encourage others enabling them to grow and develop in their roles. You will be able to respond flexibly, confidently and professionally to any challenges which arise.
To apply, please send your CV and Cover Letter now.
Interested candidates are advised to apply early as applications will be reviewed throughout the recruitment period. Our client reserves the right to close the advert early.