Communication assistant jobs
Location: 2 days weekly in our London office
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Please note that this role will be closing on Wednesday 4 February 2026 at 9am.
A little bit about the role
Frontline has achieved significant growth and impact in our first 11 years, and we are now recruiting a director to lead on ensuring our culture, operational and financial infrastructure enable us to continue to grow and drive change for children and families.
With a ~£25m budget and ~150 employees we rely on robust systems, a clear strategy and an enabling culture to support people to do great work to achieve our mission. Reporting to the CEO, the director of culture and operations (DCO) will develop our annual priorities and strategy. They will lead on strengthening and further embedding our culture of freedom and responsibility by providing excellent operational leadership across Frontline. To effectively operate a culture of freedom and responsibility we need robust financial controls, excellent governance and strong relationships at our foundation – as DCO you will ensure these foundations are in place – and build on them.
We are an ambitious organisation – we work hard to create an inclusive culture which supports our hard-working teams through data, feedback and technology. As DOC you will lead on galvanising our leadership group to ensure they have the necessary resources, collective focus and communication channels across teams nationally. Frontline is in a strong position. We have a clear strategy, stable finances and strong internal processes so we look forward to welcoming our new director of culture and operations to help build on this, so we can have even greater impact.
Some key responsibilities include:
- People – Lead the people team to identify new and creative ways to further strengthen our culture of freedom and responsibility
- Finance – Manage the head of finance and compliance, supporting them and the finance team to deliver sound financial controls/clear reporting and manage an annual budget of £25m – ensuring financial capability and clear cross-team communication
- Governance – Work with the chair of FARC (and other subcommittees as relevant) to ensure they are taking a strategic view on key issues, providing appropriate challenge and timely decisions (e.g. in budget process).
- Management of external contracts and relationships – Manage the contract governance manager with responsibility for DfE/university contracts and regulatory approval, ensuring effective governance and compliance
Full list of role responsibilities can be found in the job pack.
A little bit about you
You should have strong leadership experience, the ability to balance multiple priorities under pressure, and a track record of shaping organisational culture. Experience in financial management, HR strategy, and operational leadership is essential, while familiarity with charity governance and regulatory compliance would be beneficial.
We’re looking for someone with exceptional communication skills, a collaborative mindset, and a practical approach to problem-solving. If you’re a values-driven leader eager to shape culture, strengthen operations, and support our mission, you’d be a great fit.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
If you’re interested in finding out more, please email Elise Cronin, Executive Assistant (contact details are in the job pack) to arrange an informal conversation with the CEO.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
With so many people now using AI to apply for jobs, it is common for applications to be repetitive and nearly identical. There are tell-tale signs when AI has been used, the writing has the same structure, the same tone and the same language. Using AI to clarify your thoughts and sharpen your answers is one thing, but we strongly discourage you from using a tool to generate the substance of your answers. We want your application to demonstrate your skills, as well as show us your thought process, how you respond to problems, what you have learned from different experiences and how you communicate in your own voice. Please be reassured – we are not expecting perfection.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary:
£29,580 FTE per annum rising to £30,090 per annum after successfully completing six-month probation period
Location:
Contractually based in our Hwb in Pontypool or Newport - To assist in the management of Cyfannol Support Services across Torfaen and Newport
Contract Type:
Permanent
Agile – working where and when required, to do the job most effectively
Hours & working Pattern:
•35 hours per week (full time)
•Generally, Monday to Friday with occasional evening and weekend work
•Flexible start and finish times that incorporate the hours of 9.30am to 4.30pm and a minimum of 30 minutes unpaid break during shift
•All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Accountable to: Support Services Manager
Accountable for: Team Leaders and Support Workers
Purpose of the post: To assist in the management of service delivery of specialist, trauma-informed support to adults and children who have experienced domestic or sexual abuse, harm and violence
Specific responsibilities:
1.To assist the Support Service Manager in managing the delivery of specialist, trauma-informed support to adults and children living in refuge, recognising the impact of domestic or sexual abuse, harm or violence, and responding with empathy, respect, and consistency.
2.Contribute to a refuge environment that is compassionate, equitable, and grounded in integrity -where every individual feels safe, heard, and supported.
3.Manage Safeguarding across the service, complying with internal and external policy and legislation, authorise adult and child referrals maintaining a trauma-informed, non-judgemental stance that prioritises dignity and safety
4.Provide line management to Team Leaders and Support Workers in line with Cyfannol’s policies and values, leading recruitment, induction, supervision, training, and development in an inclusive and engaging way.
5.Key Contributor alongside Service Manager in risk compliance, supporting team members to regularly assess and positively managing risk in an inclusive and enabling way.
6.Manage the delegated aspects of budgetary responsibility including some purchasing, work closely with the Finance department.
7.Attend Multi Agency Risk Assessment Conference (MARAC), core group and other similar meetings.
8.Provide support team with case management and direction, providing direct support for emergency/ crisis situations, complex cases, team member absence, when more than one worker are required.
9.Review complex or serious concerns or breaches that are impacting maintenance of licence/ contracts and escalate to Service Manager when appropriate
10.Grow your service team’s understanding, skills and confidence in providing support through informed choice where individuals design their own meaningful support outcomes
11.Manage data compliance and oversee regular service internal audits of service and case work, provide improvement plans where appropriate.
12.Fulfil reporting obligations to funders that are delegated by the Project Manager/ Coordinator which includes aspects of funding schedules, rendering of services and Commissioning audits
13.Complete delegated requirements for regular external data collection and reporting including National Quality Standards and Welsh Women's Aid.
14.Lead regular Service team meetings to support communication, reflection and service development
15. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
16. Contribute (through working closely with the Facilities Coordinator) to ensuring a safe compliant and quality environment across Hwbs and services
17. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
18. Contribute to internal development projects as part of an organisational continuous improvement.
19. Work collaboratively with other Support Service Coordinators to ensure refuge, community and initial contact referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.
General responsibilities:
1.Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice.
2.Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role.
3.Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise.
4.Represent Cyfannol Women’s Aid professionally at external meetings, public events, conferences, and similar forums, safeguarding and enhancing the organisation’s reputation.
5.Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development.
6.Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice.
7.Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign
Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use
Closing Date:4th February 2026
We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is requireed for all posts.
Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.
Our mission is to stand with individuals, especially women and children, who have experienced domestic or sexual abuse, harm, or violence.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist.
What we do
Access Social Care (‘ASC’) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be.
About the role
The Finance & IT Operations manager ensures effective financial management and control throughout ASC overseeing financial administration, reporting and compliance.
The role provides guidance and support on financial matters to the Chief Operating Officer (COO) in areas such as cash flow, audit and tax whilst ensuring that budget holders across ASC are well supported with tools and skills. The role also helps develop and implement the charity’s IT strategy, including managing the external IT provider and service level agreement.
Responsibilities
1. Financial Management and Reporting
- Provide the Chief Operating Officer (COO) with accurate, regular and comprehensive financial information reports to guide effective and sound financial decision making.
- Monitor financial activity against approved annual budget, reporting any anomalies or unusual activity to the COO.
- Develop, implement and operate monitoring systems for financial forecasting and re-forecasting to support sound decision making.
- Support the COO in the co-ordination of the annual budgeting and planning process ensuring that information is collected, compiled and reported in a consistent and robust manner.
- Co-ordinate and produce year end Charity SORP financial statements, including the Trustee Annual Report, providing external auditors with the necessary documentation and support to audit the financial statements.
- Ensure compliance with all financial regulations, liaising with the charity’s external auditors in preparing the SORP financial statements.
- Partner with budget holders, providing monthly expenditure against budget reports and supporting their understanding and decision making.
- Preparing financial statements for funder reporting and supporting the COO in designing budgets and financial models for new fundraising bids and other commercial offerings.
- Produce VAT and corporation tax returns and manage ASC’s relationship with HMRC.
- Oversee the payroll process, ensuring accuracy, compliance and timely submission to the outsourced provider.
- Oversee accounts payable and receivable.
- Establish a detailed cashflow planning process and manage the flow of capital between ASC’s and its chosen banks, recommending any changes as appropriate.
- Manage all banking relationships.
2. Policy and Procedures
- Collaborate with the COO to establish effective processes and controls to ensure efficient and effective financial management is delivered and maintained.
- Lead the development, implementation and monitoring of effective procurement policies, procedures and systems ensuring best value is achieved across all activities.
3. IT, Contracts & Data Protection
- Support the COO to review current accounting and finance systems recommending and implementing upgrades and improvements where agreed.
- Support the COO in drafting and implementing ASC’s IT strategy.
- Tender and manage SLA and relationship with external IT provider.
- Review outsourced arrangements and systems and work with the COO on tendering for fit for purpose systems to match organisational strategy and direction.
- Lead on the annual insurance renewal process, ensuring appropriate cover is in place and general administration of the charity’s insurance policies is enacted.
- Manage and review business interruption and disaster recovery plans, using regular simulation testing to ensure robustness.
- Keep existing portfolio of client and supplier template contracts under review, recommending risk-based strengthening.
- Oversee ASC’s data protection infrastructure, co-ordinating departmental Data Protection Champions to ensure that policy & practice is robust
- Work with COO in response to reactive data protection issues and incidents
4. People Management
- Provide line management to the Finance Assistant, using ASC’s management processes to ensure they are supported, motivated and able to work effectively.
- Plan and oversee the Finance Assistant’s workload, ensuring tasks are allocated appropriately and completed to required standards.
- Contribute to creating a collaborative team culture aligned with ASC’s values.
5. Other Responsibilities
- Contribute to the design and implementation of team development work within the Finance & IT Operations Team in collaboration with the Chief Operating Officer and the Business Support Manager.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values:
Trustworthy
Recognised for excellence, we will be the best we can be in everything we do. We will be truthful, independent and outcomes focussed.
Fair
We believe in treating people with kindness and compassion in a way that is right, reasonable and just.
Fearless
We will do what is right, not what is easy. We will bravely challenge injustice.
Inclusive
Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.
Positive
We will be constructive and progressive in our challenge. We will optimistically and dynamically drive for change.
In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
Personal attributes you will have
Essential:
- Purpose driven with a commitment to our mission and values
- Commitment to working within the principles of equity, diversity and inclusion
- Self-aware, solutions focused and able to generate goodwill with collaborators and colleagues.
- Demonstrates integrity and an ability to hold and respect confidential and sensitive information.
- Dependable, resilient with the ability to remain composed and effective under pressure.
- Self-motivated, resourceful, and proactive in taking initiative.
Experience you will have
Minimum
- Experience of preparing management accounts, monitoring budgets and producing financial reports for senior leaders.
- Experience of contract and SLA management, including reviewing and monitoring provider performance.
Essential
- Demonstrable experience of financial management within a multi-stakeholder environment, including familiarity with charity accounting and SORP principles.
- Line management experience supporting the performance and development of team members.
- Experience of overseeing IT services or outsourced IT support arrangements.
Desirable
- Experience of managing or coordinating insurance, risk, business continuity and/or disaster recovery processes.
Skills you will have
Essential
- Strong numerical and analytical skills to effectively analyse financial reports
- Strong relationship-building and stakeholder management skills, able to engage effectively with diverse groups and senior professionals.
- Able to manage multiple tasks, prioritise effectively and meet competing internal and external deadlines.
- Able to produce accurate and reliable work.
- Strong written and verbal communications skills, able to convey complex information clearly and accessibly to both financial and non-financial audiences.
- Strong IT skills including demonstrable proficiency in MS Office, Word, Excel, PowerPoint and Sage 50 Accounts.
Knowledge you will have gained
Minimum:
- Working towards qualification in ACA, ACCA, CIMA or experience to this level.
Essential:
- Practical knowledge and understanding of management accounting principles and techniques.
- In-depth knowledge of budgeting and financial forecasting and preparation of financial reports for senior management and compliance purposes.
Desirable:
- An understanding of Data Protection law and practice
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed Equality and Diversity Recruitment Monitoring Form – Fill out form (A link to this form can be found in the job pack)
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
If you want support applying, contact us.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process
If we receive a high number of applications for this role, we may close the role early. Therefore, we encourage you to apply as soon as you are able.
Closing date: 23:59 on Monday 9th February.
Interviews will take place on Monday 2nd March & Tuesday 3rd March.
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Guaranteed Interview Scheme
For every role we advertise, we outline a set of minimum skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these minimum criteria, you can request to be considered under our Guaranteed Interview Scheme.
If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the minimum requirements for the role and indicate in your application email that you wish to be considered under the scheme. If you are applying via Charity Jobs, please ensure that you indicate at the beginning of your supporting statement that you wish to be considered under the scheme.
Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.
If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.
Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.
The client requests no contact from agencies or media sales.
le Description
Working closely with both the Head of Development and Head of Strategic Projects and Planning, you'll be joining a growing team with the opportunity to shape your role and make a real impact on both the future of Ally Pally and the communities we serve.
Skills gained in the role could help you to build a career in fundraising, project delivery, or in assessing the social impact of heritage and culture.
Your work will help us to:
- Restore and reopen derelict spaces in the Victorian Palace for everyone to enjoy
- Improve key areas of the Park for both people and wildlife (including playgrounds, wetlands, wayfinding)
- Deliver our creative learning and wellbeing programmes, using the Palace's amazing spaces.
- Take forward our ambitious programme to help Ally Pally reach Net Zero
We are looking to recruit a strong administrator excited to learn and make change. We will consider applicants with previous experience in fundraising or project management in arts and heritage organisations, or transferable skills from customer-facing and administrative roles in other industries.
This is a full time, permanent post.
The below is a summary, please see the JOB PACK for further details including how to apply and interview dates
Key duties
Development Responsibilities
- Administer pipeline for trust, foundation and statutory funding bids
- Carry out desk research to identify potential trust, foundation and statutory supporters
- Deliver fundraising bids and impact reporting to a small portfolio of trusts and statutory funders, focused on bids to a value of £10,000
- Plan communications for regular fundraising and community newsletters
- Donation processing, documentation and thanking for trust and statutory income
Strategic Planning and Projects Responsibilities
- Meeting administration for Strategic Plan Working Group
- Administrative support to develop the Charity's stakeholder relationships
- Support with events for Capital Fundraising Campaign including London Festival or Architecture and Haringey London Borough of Culture
- Desk research into capital redevelopment in arts, heritage and green spaces
- Financial processing and budget tracking of team expenditure
Person specification
Essential
- Right to work in the UK
- Administrative experience ideally gained within either a fundraising or project management context
- Experience in customer service and / or communications with donors, clients or customers
- Long-form writing and / or copy writing experience
- Strong written, verbal and interpersonal communication skills
- Experienced user of microsoft 365
- Excellent accuracy and attention to detail
- Ability to manage own workload and meet deadlines
- Willingness to be flexible within a role supporting a range of development projects
Desirable
- Experience using a CRM system
- Bid writing experience
- financial admin experience
- Experience organising events and / or travel for staff, donors or clients
- Strong interest in charitable fundraising
- Strong interest in placemaking, culture and heritage redevelopment
Our mission is: To repair, restore and maintain the park and palace for the recreation and enjoyment of the public forever.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
We are looking for a proactive and hands-on individual to join our growing team as a Community Assistant, playing a vital role in the day-to-day delivery of our community programme. This is a practical, people-focused role centered on creating safe, welcoming spaces where women can connect, learn, and grow. You will be at the heart of our events and workshops, handling the essential logistics that remove barriers and allow the women we support to engage fully.
An enhanced Disclosure and Barring Service check will be undertaken. This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.
Job description and person specification
Women who've survived trafficking and exploitation deserve spaces where they feel safe, valued, and free to grow. As our new Community Assistant, you'll be at the heart of our expanding community programme and making that happen.
This is an exciting time to join Ella's. We're scaling up our workshops, events, and community activities, creating more opportunities for survivors to connect, learn, and move forward. And this practical, hands-on role will be central to that growth.
You'll be the one setting up workshops, coordinating the details that make events run smoothly, and creating the warm, welcoming atmosphere where survivors can thrive. From arranging transport to ensuring there are refreshments and fidget toys on hand, you'll handle the logistics that remove barriers and help women engage fully.
Every session you support, every practical problem you solve, it all adds up to something powerful: women reclaiming their futures. And you'll be building this work from the ground up
Key tasks
Casework provision
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Provide support for our weekly sessions and programs.
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Contribute to the initial planning and development of regular and seasonal community events.
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Assist with delivering all scheduled workshops, courses, and community events.
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Manage logistical aspects of sessions, including preparing materials, setting up and tidying event spaces, and ensuring all essential items are available (refreshments, first aid supplies, registration and feedback forms, and fidget toys).
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Address practical barriers for attendees, such as coordinating transport expenses are covered and childcare support is arranged (if applicable).
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Create a welcoming and engaging atmosphere during sessions.
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Support in the creation of resources, such as short videos and simple manuals, to support basic skill development for survivors.
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Support the collection of survivor feedback, with a focus on helping those with language barriers so that everyone's voice is heard.
Administrative support
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Help complete and maintain all session plans, risk assessments, and reflection notes for community sessions.
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Maintain accurate and up-to-date records of attendance and M&E data registry.
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Support content gathering for communications as needed.
Person specification
Essential
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Skilled in organising events and activities, ensuring they align with the needs and preferences of the survivor community.
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Strong organisational and administrative skills to manage paperwork, coordinate events, meet deadlines and maintain accurate records.
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Excellent interpersonal and communication skills to create a welcoming atmosphere and interact with diverse community members.
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Ability to maintain clear boundaries.
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Excellent IT skill suitable for the role, in particular Microsoft Word, Google Drive, Gmail
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Empathy and a sensitive approach to working with vulnerable individuals and survivors.
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Problem-solving ability to address practical issues for attendees, such as transport or childcare needs.
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Attention to detail for tasks like record-keeping, data entry, and form completion.
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Basic IT skills including proficiency in word processing (e.g., Microsoft Word, Google Docs) and email.
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The ability to work effectively as part of a team to support the overall goals of the community program.
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Experience in a practical, hands-on role supporting or facilitating events, workshops, or group activities.
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Experience in coordinating logistics for events and workshops in collaboration with facilities management.
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Direct experience working with vulnerable individuals or in a community support setting.
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Experience with logistical tasks, such as setting up event spaces and managing supplies.
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Understanding of trauma and mental health support needs.
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Safeguarding and professional boundaries.
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Principles of good health and safety.
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Safeguarding children and vulnerable adults.
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Possess a commitment to follow the policies and procedures and ethos of Ella’s and be a committed advocate of our work
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It is a requirement of this job role that she is female under the Equality Act 2010
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The post holder is expected to be familiar with and have regard to the values and principles of Ella’s. The postholder must be prepared to operate within the ethos of the organisation and ensure that people of all backgrounds and beliefs are respected.
Desirable
- A second language is highly desirable.
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Working with migrants, including refugees and asylum seekers.
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Experience supporting individuals with language barriers.
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Working in small charities.
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Familiarity with the challenges and barriers faced by survivors.
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Knowledge of local community resources or support networks.
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Experience of working with people from different backgrounds
Benefits
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You will be part of a small but dynamic organisation changing women’s lives, supporting and empowering them to build safe futures.
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You will have the opportunity to help give direction and vision to the work of Ella’s, and to work alongside a committed team.
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Access to a professional supervisor.
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28 days holiday, plus bank holidays.
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Regular social wellbeing initiatives.
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Health benefits programme for all staff.
Special conditions
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An enhanced Disclosure and Barring Service check will be undertaken.
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Due to the nature of the work, this post is for women only.
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The role is subject to a six-month probationary period.
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An ability and willingness to work flexibly, and at other Ella’s locations if required, is necessary for this role.
How to apply
To apply for this role, please submit the following:
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Up to date CV
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Covering letter
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Completed equal opportunities online monitoring form. The information on this form will be treated as confidential and used for statistical purposes only. The form will not be treated as part of your application. This form is submitted online and does not need to be emailed with your application documents.
Please apply on CharityJob with your CV and covering letter before 9:00am on Thursday 12 February 2026.
We will review applications as we receive them and may offer interviews before the closing date. It is intended that interviews will be held in person or online in February/March. Candidates will be invited to interview by email, so please check your spam.
Please also note that appointment to this role will be subject to a enhanced DBS check.
Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
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We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re expanding our charity retail network, and there’s never been a better time to join us. As we open two brand-new shops in Camden and Kentish Town, alongside the continued success of our already established stores, we’re looking for passionate and motivated, Full time and Part time Assistant Shop Managers to play a key role in the smooth running and success of our shops.
We’re looking for individuals with proven charity retail experience, excellent customer service skills, and the ability to work proactively as part of a team. This is your chance to be part of an exciting new chapter, supporting our mission while helping our shops flourish in vibrant local communities.
You’ll play a key part in shaping the shop’s success, from merchandising and smart pricing to promoting Gift Aid and connecting with the local community.
Working closely with and sometimes deputising for the Shop Manager, your role will be essential in the smooth day-to-day running of our shop. You’ll be an excellent communicator, driving donations and sales, training and supporting a dedicated volunteer team.
In return you’ll be rewarded by working in a retail role with purpose as our Hospice, and the care we give our patients, could not exist without the support of our shops. If you’re ready to bring your retail experience— and be part of something genuinely meaningful — we’d love to hear from you.
Working for our organisation
As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:
• Competitive rates of pay
• Generous annual leave
• Transfer of NHS pension scheme
• Pension - Employer contribution pension scheme
• Access to clinical supervision
• Fully funded Health Cash Plan
• Life Assurance cover
• Flexible/Hybrid Working
• A range of opportunities for professional learning and development
• Access to our 24/7 confidential Employee Assistance Programme
• Travel incentives
• Family friendly and special leave
• A supportive and collaborative work environment
• Blue Light Scheme membership and carers’ discounts
• Social events throughout the year and much more…
Detailed job description and main responsibilities
Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.
Please note that this position is not assigned to one specific location. The successful candidate will be expected to work across multiple shop locations as required.
We reserve the right to interview candidates who are most suited to this post before the closing date.
North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Orpheus Centre
The Orpheus Centre is a specialist college that promotes personal development through the arts for young disabled adults. Our work is underpinned by our core values of being joyful, bold, inclusive, resilient and determined, and we are passionate about creating meaningful opportunities that change lives.
The role
We are looking for an enthusiastic and creative Individual Giving Officer (including Digital) to help grow and develop our Individual Giving and Legacy income streams.
You will plan, deliver and evaluate inspiring fundraising activity, build long‑term relationships with supporters, and provide excellent donor stewardship. This is an exciting opportunity to play a key role in shaping how supporters engage with — and feel connected to — the Orpheus Centre.
Salary: £27,000 – £30,000 per annum (depending on experience)
Location: Godstone, Surrey
Hours: Full-time, 35 hours per week (52 weeks per year) Flexible, hybrid and part‑time working options available
Reports to: Deputy Head of Fundraising
Key responsibilities
- Plan and deliver engaging individual giving digitalappeals across multiple channels
- Develop and manage regular giving and donor stewardship journeys to increase loyalty and lifetime value
- Lead on all aspects of legacy fundraising, including promoting gifts in wills and administering legacy cases
- Build strong relationships with supporters, case studies and internal stakeholders
- Develop and nurture a mid‑value donor programme, working closely with senior fundraising colleagues
- Create new and innovative channels of giving, including In Memory and Celebration Giving
- Manage individual giving and legacy budgets and track performance
- Use Salesforce CRM to manage data, analyse performance and produce reports
- Ensure Gift Aid claims are accurate and processed in a timely manner
About you
You will be an organised and confident fundraiser with a passion for building relationships and telling compelling stories.
You will have:
- At least 3 years’ experience delivering fundraising or supporter‑focused projects
- Experience of using databases/CRMs and Microsoft Office (Word and Excel)
- Excellent written and verbal communication skills
- Strong organisational skills with the ability to manage a varied workload
- High levels of accuracy and attention to detail
- An understanding of fundraising regulations, including Gift Aid and GDPR
Desirable:
- Experience in individual giving and/or legacy fundraising
- Experience using Salesforce
- Experience of digital or direct marketing, copywriting or donor communications
Why work with us?
- A supportive and values‑driven working environment where your ideas matter
- Flexible and hybrid working opportunities
- Be part of a passionate team that celebrates creativity and makes a tangible impact on young disabled people’s lives
- Opportunities for professional development and training
Join us in making a lasting difference in the lives of young disabled people through the power of the arts.
Safeguarding and Equality
Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.
We are an equal opportunities employer and welcome applications from all sections of the community.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
No agencies please.
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
This is an exciting time to join Moorfields Eye Charity and work within an established prospect research team, be an integral part of a smooth-running fundraising team, and support the delivery of the charity’s ambitious fundraising programme.
Building on the success of the capital campaign and in line with its five-year fundraising strategy, the charity has ambitious plans to embed and create a step change in the role of philanthropy across the Moorfields partnership, transitioning from a fundraising programme with a core focus on capital support for the new centre to a programme supporting a broader, and more diverse, portfolio of research, education and innovation. The prospect research assistant will join a growing team and will contribute to increasing the size and quality of Moorfields Eye Charity’s prospect pipeline by undertaking high quality and insightful prospect research to help build and replenish our prospect pipeline.
You will provide valuable administrative support that will feed into improved systems and processes across our fundraising operations. You will have demonstrable investigative research skills and a methodical approach with effective organisational skills. The role requires good communication skills with the ability to present information in a variety of formats. The postholder will have prior experience in research and have the skills to produce accurate research reports and collect and process data in compliance with GDPR and other relevant legislation under the prospect research manager’s guidance. Some training will also be provided in using a variety of tools to identify and qualify prospective supporters capable of making a major gift.
This is a fantastic opportunity to be part of a friendly and supportive team. The role would suit a positive, proactive individual with a curious mind and who is looking to build on their skills and experience to develop their career in the fundraising sector. You will have the chance to develop skills in information gathering and data analysis
Role Description
Research and administration
- Work with the prospect research team to identify, qualify and profile new major donor prospects (including individuals, trusts & foundations and companies) in the UK and internationally by using a number of tools and research techniques to gain insight on prospective supporters, estimated wealth and philanthropic interest.
- To work jointly with the prospect research team to complete larger acquisition projects and work independently on special research projects in line with Moorfields Eye Charity’s fundraising strategy.
- Provide general administrative support to the prospect research and philanthropy teams including ensuring accurate record keeping on the ThankQ Customer Relationship Management (CRM) system in compliance with General Data Protection Regulation (GDPR) and Moorfields Eye Charity’s policies.
- Keep abreast of news and information sites for relevant developments on current and prospective donors and developments in philanthropy and ophthalmology.
Cross team working and collaboration
- Proactively work across teams to identify opportunities for prospecting and operational efficiencies in support of the charity’s wider business plans.
- Contribute to supporting the philanthropy team to use the database effectively with data entry as appropriate.
- Undertake any other duties within the scope, spirit and purpose of the job, the title of the post and its grading as requested by the prospect research manager or head of philanthropy.
- Deputising for the prospect research manager and/or prospect research officers when required.
Other duties
- Any other duties as may be requested from time to time by your line manager.
- Ensure that all activities are compliant with law, best practice and the charity’s policies and procedures.
- Occasional evening and weekend work as required.
- Ensure that you treat everyone with dignity and respect and adhere to, and champion, the charity’s EDI policy and values.
- As a member of the charity team to conduct your work and self to a high standard of professionalism and timeliness, being responsible and polite with all stakeholders. To be collaborative with, and considerate and supportive of colleagues as we work together to meet the common goal of delivering the charity’s strategy to maximum impact.
Further details and person specification in the job pack.
How to apply
Your application should include your CV and your response (up to 500 words each) to the following questions:
- What attracts you to this role and Moorfields Eye Charity?
- How does your experience and skills apply to this role?
- How would you approach the identification and qualification of new prospects for the charity’s philanthropy programme?
If you think you could do the role, but don’t have all the desirable experience, we would still welcome an application from you. The closing date for applications is 5pm Wednesday 21st January 2026.
Interviews will be held in-person at Moorfields Eye Charity’s office on 4th February 2026.
We are aware that you may use AI to support your application, but we ask you to use your own words as much as possible.
The client requests no contact from agencies or media sales.
About the Organisation
This independent charitable foundation that works in partnership with local charities and community-led organisations. Through funding, connection and practical support, they help communities thrive and create lasting social change across England and Wales.
The Role
Contract: Full-time, 35 hours per week
Term: Fixed-term until January 2027
Salary: £32,657 per annum
Location: London (hybrid working – 2 days office-based, 3 days from home)
As the People and Culture Assistant you will play a key role in supporting the operational effectiveness of the organisation. Working within the Operations team, the postholder will provide high-quality administrative and systems support to the People and Culture function, while also ensuring the smooth day-to-day running of the London office.
Key Responsibilities
People and Culture Support
- Provide recruitment administration support, including setting up vacancies on the HR system, coordinating interviews, preparing documentation and issuing contracts
- Support onboarding by coordinating induction activities, equipment and paperwork
- Administer and maintain accurate holiday and sickness records, including reporting
- Provide general HR administration such as mail merges, employee records, surveys, reports and presentations
- Support change management processes, including salary reviews and contract changes
- Assist with leadership team meetings, including agenda preparation and minute-taking
- Coordinate training sessions, room bookings and catering
- Support learning and development administration, including maintaining the Learning Management System
- Assist with performance management processes, communications and reporting
- Update and maintain HR policies and the employee handbook in line with legislation
- Support benefits administration, including pension, medical insurance and employee assistance programmes
- Undertake other reasonable duties as required
- Act as first point of contact for visitors and manage office operations on office-based days
- Support office expenses and supplier management
- Assist staff with office equipment and general office queries
- Support all-staff meetings, away days and monthly online meetings
- Maintain internal information systems to ensure easy access to documentation
- Coordinate travel, accommodation, meeting rooms and catering
- Manage security access cards and assist with general IT-related tasks
- Support health and safety procedures and maintain records
- Manage stationery, office supplies and desk-booking systems
- Undertake other reasonable administrative duties as required
Essential
- Experience using HR systems (e.g. PeopleHR, Culture Amp or similar)
- Strong IT skills, including Microsoft Office and Excel, with confidence running reports
- Excellent written and verbal communication skills
- Strong organisational and administrative skills with the ability to manage multiple priorities
- High attention to detail and effective time management
- A proactive approach with a willingness to learn and develop
- Ability to work collaboratively as part of a flexible and supportive team
- A clear commitment to Diversity, Equity, Inclusion and Belonging
- Awareness of AI tools and interest in exploring their use at work
- Experience using Zoom, Microsoft Teams and collaboration tools such as Miro
- Understanding of GDPR and basic employment law
- Knowledge of recruitment processes and HR systems
- Office management experience
- Awareness of Disability Confident principles, reasonable adjustments and inclusive recruitment
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Programme and Grants Assistant
Do you have experience supporting events or community convening’s, either in a paid role or through volunteering?
We are looking for a Programme and Grants Assistant to join the team in this hybrid working part-time role.
You do not need to have worked in grant-making before, but an interest in learning about grant funding and programme delivery is important.
Position: Programme and Grants Assistant
Salary: £42,508 pro rata
Location: Hybrid, London (with flexibility to attend events in locations across the UK)
Hours: Part time 3 days per week, with the option to explore a full-time role
Contract: Permanent
Benefits: Generous pension scheme with a 12% employer contribution, life assurance, income protection, private health and dental cover, annual health checks, employee assistance support and a strong focus on work life balance.
Closing date: 9:00am, 26th Jan 2026
First stage interview (online) - 11th / 13th February
Second stage interview (in person at the office in Victoria) - 23rd / 24th February
About the Role
We are seeking a Programme and Grants Assistant to support our work with partners, communities and projects focused on fair and sustainable ways of living and positive environmental and cultural change.
This is a varied and hands-on role, supporting events, early-stage project development and grant-making activity through research, coordination and programme administration. You will play an important part in helping people come together, developing ideas into fundable projects, and ensuring our programmes and grants run smoothly.
What you will do:
- Support the planning and delivery of partner events, workshops and community convenings, including logistics, communications and on-the-day coordination
- Help welcome and engage participants, creating a friendly and inclusive environment
- Carry out research to support early-stage project and programme development
- Assist with grant-making processes, including due diligence, administration, record-keeping and monitoring
- Coordinate information between partners, grant applicants and internal colleagues
- Maintain accurate records, schedules and documentation across programmes
- Manage a delegated small grants portfolio including assessment, recognition and award
- Undertake research and present insights to inform grant strategy and priorities
- Draft clear and concise papers and proposals for Trustee meetings
- Manage website updates and grants and contact databases , and use digital tools to visualise ecosystems of organisations and initiatives
About You
We are looking for someone who:
- Has experience supporting events or community convenings, either in a paid role or through volunteering
- Enjoys working with people and has the confidence and warmth to welcome and engage diverse groups
- Is highly organised, reliable and comfortable managing multiple tasks and deadlines
- Has a genuine interest in fair and sustainable ways of living and environmental and cultural or societal change
- Brings curiosity, initiative and a collaborative approach to their work
- Has good research and analytical skills, able to summarise and present information clearly for a range of audiences including partners, trustee and in public facing contexts
- Has strong IT skills and experience in a range of different digital tools
About the Organisation
The Trust’s work focuses on systems change for more equitable and ecologically viable futures. We take a cultural approach, paying attention to the underlying assumptions, values, and ways of organising life that shape how societies function. The Trust supports grant-making and early-stage experimentation in ideas and practices that challenge inherited assumptions and explore alternative ways of organising our systems and relationships.
The Trust also works with the Aurora Trust and Mark Leonard Trust on the Climate Change Collaboration; and seeks to improve the effectiveness of literacy teaching in primary and secondary education for children with learning difficulties, including dyslexia.
The Trust is at an exciting stage in its evolution and is looking for a new team member to support our new and emerging ways of working.
Use of AI in applications
Applications are reviewed by people, not systems. While AI tools may be used in a supportive way, applicants are encouraged to present their skills, experience and values authentically and in their own voice.
Other roles you may have experience of could include Events Organiser, Events Coordinator, Events Marketing, Events Administrator, Events Administration, Programme Assistant, Grants Assistant, Programme and Grants Assistant, Events Assistant.
We are looking to recruit a Visitor Experience Assistant to join our team based at our London site. You will join us on a part-time basis, working 1000 hours per year on a permanent contract. In return, you will receive a salary of £13,852.22 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.
Purpose of the Visitor Experience Assistant role:
We are looking for an enthusiastic, passionate team member who understands and are committed to providing customer service excellence and puts the visitor at the centre of everything they do.
The ideal candidate will have previous visitor facing experience ideally in a leisure or heritage environment. You will need to be a confident communicator, a team player and be able to respond quickly and positively in a changing environment. Being flexible in your outlook is essential as you will be fulfilling a variety of roles at the museum.
You will also support the museum in hosting evening events from gala dinners to sleepovers and outdoor film nights. An understanding of the importance of supporting and fulfilling a ‘host’ role for corporate clients and Museum partners is desirable.
As a Visitor Experience Assistant, you will have a variety of roles which will include:
- Proactive response to ensuring the highest possible visitor standards are maintained.
- Providing a warm welcome to our visitors and enhancing every visitor’s experience at the museum through your engagement with them and your problem-solving skills.
- Supporting activities, events, general museum operations and processing visitor bookings at admissions.
- Promoting and selling museum guidebooks, services, commercial activities, and events to visitors.
- Supporting the museum’s fundraising and commercial activities.
- Providing a safe and secure experience for everyone.
- Being a first aider and fire marshal. Training for both roles will be provided.
- Inspire visitors by sharing the Royal Air Force story and the story of the people who shape the Royal Air Force.
- There will also be the opportunity to provide engaging talks to visitors.
This is a permanent, part-time role working 1000 hours annually. The working hours each week will be dependent on business requirements (maximum 35 hours per week during peak season and minimum 4 hours per week during off-peak season). You will work a flexible pattern which will include working some weekends, bank holidays and occasional evening/overnights.
The role will be based at our London site.
Closing date for applications: 1st February 2026
Interviews will take place on: 12th and 13th February 2026
If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force's story continues to enrich and inspire current and future generations. We would love to hear from you!
Salary: £52,000 - £56,000
Contract: Permanent
Location: London office – 2 days per week
Closing date: 16 January
Benefits: 12% pension, cycle-to-work scheme, training and development budget
We have a great opportunity for an Assistant Head of Community Fundraising at one of the UK’s leading social welfare charities. Reporting to the Head of Community Fundraising, this is an exciting opportunity to step into a senior leadership role, shape strategy, and lead a high-performing team while driving innovation and growth in community and events fundraising.
As part of this role, you will lead the development and delivery of a national fundraising programme, broaden reach to new audiences, and inspire long-term supporter engagement. You’ll manage a team of three and oversee six-figure income and expenditure budgets, ensuring excellent supporter experiences and data-driven decision-making to maximise impact.
To be successful as the Assistant Head of Community Fundraising, you will need:
- Extensive experience in community and events fundraising, including strategic planning and delivery.
- Proven ability to manage budgets and lead high-performing teams to achieve income targets.
- Excellent communication and influencing skills, with experience building collaborative relationships at all levels.
If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.
If enough applications are received, the charity reserves the right to end the application period sooner.
If you wish to discuss this role with us, please quote reference 2812EI.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building meaningful relationships and making a real impact in the community?
We are looking to appoint a dynamic and innovative High Value Manager to help resource our mission and nurture excellent relationships with high value donors.
Key responsibilities: This pivotal role will work with our existing supporters and prospects to provide them with the best possible experience with The Salvation Army.
In addition, as a High Value Manager, you will be responsible for creating and implementing strategies for donors giving under £10,000, crafting personalised journeys that highlight the impact of their generosity and strengthen their connection to our mission.
To be successful in this role you will have:
- Good previous experience of successfully working in a fundraising role, with a demonstrable understanding of the supporter experience, and practical experience of developing and implementing effective supporter/client cultivation strategies to deliver sustained income.
- The ability to write effective communication materials to improve and enhance engagement with high-value supporters, helping them see the impact of their contributions.
- Strong relationship management skills, with the ability to develop and maintain mutually beneficial relations with high-value supporters.
- Good commercial awareness, with prospect research experience and the ability to engage with new/existing supporters to secure donations, whilst fully aligned with and demonstrating the behaviours and values of the organisation.
- Proven ability to lead improvements and develop new tools to enhance the High Value Donor supporter journey.
Join us and be part of a team making a real difference every day.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.
Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ.
Closing date: Tuesday 10th February 2026 at 9am.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK.
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Fundraising Officer
We are seeking a motivated and well organised Fundraising Officer to support the delivery of effective donor stewardship and fundraising activity that helps young people thrive.
Salary: £31,200
Location: London W12
Hours: Full time 37.5 per week, part time considered
Contract: Permanent
Closing date: Monday 26 January
About the Role
This is an exciting new post in a growing charity, working alongside the Fundraising and Communications Team to support the Youth Zone. The Fundraising Officer will be responsible for providing essential administrative support to the Head of Fundraising & Communications and wider fundraising team. The charity is founded on support from high value donors and you will support the team to engage this group of stakeholders.
As part of a fundraising and communications team of 5, you’ll report to the Head of Fundraising & Communications. You will support with writing grant applications and funder reports, and be accountable for day-to-day funder administration and correspondence. Some of the key duties for this role include thanking Patrons, supporting events and researching prospective donors and new opportunities for funding.
About You
You’ll be confident communicating with a variety of stakeholders and bring strong organisational and IT skills. You’ll also be proactive, positive, and able to juggle multiple deadlines.
Essential skills and experience:
- Experience working within a busy office or administrative environment
- Ability to produce clear written information for reports and correspondence
- Strong communication skills and people skills
- Good IT skills including Outlook, Excel, and CRM systems
- Strong attention to detail and accuracy
- Able to work independently and as part of a team
- Willing to work occasional evenings and weekends (TOIL provided)
About the Organisation
Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for young people.
This is a vital charity that makes a huge difference in levelling the playing field for young people in West London, and you can be part of that journey.
As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Ensuring a culture where everyone can be themselves and thrive.
You may have experience in areas such as Fundraising Assistant, Fundraiser, Fundraising Administrator, Development Officer, Grants Assistant, Donor Relations Officer, Supporter Relations, etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Purpose
To support the Finance Manager in delivering accurate and timely financial reporting, including the preparation of management accounts, statutory financial statements, and budget monitoring. The postholder will take full ownership of the charity’s purchase ledger function and banking operations, ensuring robust financial controls and strong supplier and banking relationships.
Key Responsibilities
- Assist with monthly management accounts production.
- Lead on the purchase ledger function, including processing, reconciling, and maintaining supplier accounts.
- Administer the purchase order workflow, actively chasing outstanding invoices and resolving queries with requesters to maintain smooth processing.
- Credit Card – Distribute statements for coding and monitor their return to ensure compliance within the specified timeframe.
- Manage the end-to-end accounts payable process, ensuring timely and accurate payments in line with internal controls.
- Maintain and reconcile bank accounts, including daily banking and month-end reconciliations.
- Support the production of statutory accounts in accordance with the Charity SORP and liaise with external auditors.
- Support the Finance Manager in developing and improving financial systems and procedures, ensuring all documentation remains current.
- Provide financial insight and support to non-finance colleagues across the organisation.
- Assist with payroll processing and pension contributions, as required.
- Ensure compliance with internal controls, financial policies, and relevant legislation.
Person Specification
Essential:
- Part-qualified or qualified by experience in accounting (e.g. AAT, ACCA, CIMA).
- Proven experience managing a purchase ledger and banking platforms.
- Strong understanding of charity finance and the Charity SORP.
- Proficient in accounting software (e.g. Sage) and Excel.
- Excellent attention to detail and analytical skills.
- Strong communication skills and ability to explain financial information to non-finance staff.
Desirable:
- Experience working in the charity or not-for-profit sector.
- Familiarity with restricted and unrestricted fund accounting.
- Experience supporting audits and liaising with external stakeholders.
Benefits of working at Chain of Hope
- The opportunity to work for an internationally respected children’s charity, making a tangible difference to young lives around the world
- Fully serviced, modern office based in a FORA building in West London, with access to an on-site gym and high-quality facilities
- Private healthcare
- Supportive, collaborative and values-driven working environment
- Flexible working arrangements, where role-appropriate
- Competitive annual leave allowance, plus public holidays
- Employer pension contribution
- Opportunities for learning, professional development and skills growth
- A chance to be part of a small, passionate team where your contribution is visible and valued
To provide excellent cardiac treatment of children and young people with heart disease.

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