Communication assistant jobs

A Finance Officer is required within our vital and growing community organisation to; manage financial systems, create and report on finance to the trustee board and stakeholders of the Loughborough Community Centre.

What you would do:

Oversight and day to day management of the organisational financial systems, including:

• Using Quick Books, spreadsheets to track expenses and company spending.
• Company payroll, tax and financial auditing.
• Keeping well-organised files and records of business financial activity.
• Archive of reports, receipts, and other financial evidence.
• Keeping financial databases up to date.
• Interacting with customers either on the phone or in person.
• Following up on business financial communications, billing, and ordering.
• Communicating with funders, suppliers and vendors.
• Company Invoicing.
• Using Quick Books, spreadsheets to track expenses and company spending.
• Collecting and inputting company data within the financial systems.
• Learning about the company's mission and available products/services.
• Assist with financial technical support.
• Acting as a personal assistant to the Director and/or board of LCC for financial matters.
• Giving feedback on finance efficiency and suggesting possible improvements.

Purpose of the Role:

This is a key role to work with an exciting community taking lead responsibility for the looking after key aspects of existing and new membership. You will be working alongside an experienced team supporting the Liberal Jewish Synagogue, the largest Liberal Synagogue in the UK, to be the best it can be. 

Your role will touch all aspects of the synagogue with a particular focus on looking after new members, the membership process and members in general, acting as a key conduit to ensure that our members receive the best service we can provide. You will also ensure that ourCRM system is up to date and important data and information can be pulled form it. 

You will support bereaved families in the immediate aftermath of a death by organising funerals, shivas and stone-settings.

Additionally you will support our Senior Rabbi in her work including diary management and ensuring, working alongside others, that life cycle and important religious festivals are being managed and delivered to the highest standards. 

Senior Rabbi PA

Support the Senior Rabbi in all aspect of their work to include:-

o Administrative and secretarial support for the Senior Rabbi including correspondence, diary management and to act as their first point of contact for enquiries by phone, email and in person

o Liaise and work alongside the member of staff (Office Administrator) who is PA for the other Rabbis and supporting when necessary

o Meet with Senior Rabbi regularly to review weekly diary, plan for the future and complete event forms

o Work closely with the Office Administrator (who organises all internal and life cycle events) to develop efficient procedures, printing and systems to ensure organisation of all life cycle events (including baby blessings, Bar-Bat Mitzvahs, Kabbalat Torah, weddings and mixed faith blessings, conversion, admission ceremonies).

o Assist with planning and coordination of events generated by the Senior Rabbi

o Keep timetables of all life cycle events coordinating with office staff to ensure these events and linked celebrations are delivered effectively

o Keep a tracking system that logs where proselytes are on their conversion journey.

o Liaise with the LJS Community Care Co-ordinator and other contacts over pastoral and other issues being dealt with by the Senior Rabbi.

o Circulate the services calendar and the  Bar/Bat Mitzvah schedule of dates

o Support the volunteers who coordinate the mitzvot

o Assist in the organisation of the High Holy Days particularly in co-ordinating all mitzvot

o Assist the Senior Rabbi and the office in the organisation of interfaith/multifaith and other events including the sending out invitations and co-ordinating response

o Ensure that thank you letters for donations, yahrzeits and other acknowledgements are prepared and signed by the Senior Rabbi

o Complete the weekly yahrzeit list

o Complete administration support for the Bereavement Support

o Any other duties which may be reasonably requested by the Senior Rabbi and Executive Director.

o Funeral Coordinator

o To co-ordinate the administration of funerals (burials and cremations) for members and non-members.

o To liaise with the family/estate, rabbis, funeral directors, cemetery/crematorium or others as necessary in making the arrangements.

o To provide details of cost to the person organising the funeral.

o To prepare funeral and related invoices in consultation with the Financial Controller.

o To organise consecrations and arrange interments of ashes and ordering of memorial plaques.

o To administer the burial of non-members, including preparing invoices and dealing with payments for the burials.

o To administer the allocation of graves, reservations and columbarium

o To prepare condolence letters for Rabbis.

o To send out electronic Bereavement Notifications

o To respond to requests from the public for plot locations and information on the cemetery.

o To provide annual statistical information on burials and cremations for Liberal Judaism and the Board of Deputies.

o To ensure and promote the maintenance of graves as requested by families

o Send out the biennial Memorial Service for the Loss of a Child and the Loss of the Prospect of a Child.

Membership Coordinator:

o Administer and coordinate the membership process from receipt of a new application including liaising with the applicant, the Financial Controller and the Rabbis

o Maintain the appropriate Council reports for new members and resignations 

o Send welcome letters and packs to new members

o Send resignation letters to members

o Ensure the CRM (ShulCloud) system is up to date (training will be provided) with members’ details, and their journey through the membership process including adding new members, resigning members, changing their status in respect of age membership changes and so on.

o Produce ShulCloud (CRM) reports

o Ensure ShulCloud (CRM) is maintained and up to date

o Work closely with staff to support contact with members in respect of volunteering, marketing, High Holy Day ticketing, the creation of mail merges and the AGM

o Be a ‘superuser’ of the ShulCloud, working closely with the ShulCloud consultant, understanding and learning what the system can do and supporting others to use it.

o Work alongside other areas that involve links to membership i.e. education

o Any other relevant tasks as requested

Personal Specifications:

Prior administrative or personal assistant experience

Excellent written and verbal communication skills

Strong organisational skills and attention to detail

High level of discretion and confidentiality

Proficiency with office software (i.e. Microsoft Office)

Experience of using ShulCloud CRM system would be beneficial but not essential (training will be provided)

Comfortable working in a Progressive Jewish religious environment; familiarity with Jewish customs and terminology

Flexibility to work occasional evenings/weekends during holidays or events

An understanding of how a CRM system can be used to provide data and information and enhance membership experience

In addition:

Friendly, professional demeanour

Ability to multitask and meet deadlines

Sensitivity to the pastoral and spiritual aspects of the Rabbi’s role

Sensitivity, resilience in dealing with bereavements, willing to undergo training.

This post is subject to an Enhanced DBS check

Join The London Library – Library Assistant (fixed term)

• Contract: 12 months fixed term, full-time
• Salary: £27,619.20 per annum plus benefits
• Location: St James’s Square, London SW1
• Hours: 35 hours per week, Monday-Friday, 9.30am-5.30pm
• Ref: LL/25/06
• Closing date: 18th July 2025 @ 5:00pm
• Interviews: w/c 21st July 2025

About The London Library

For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.

About the Role

We are seeking a Library Assistant to join our dedicated Member Services team. In this pivotal role, you will:

· Deliver a full range of library circulation functions, from book issue to returns to postal loans

· Respond to member enquires, including requests for materials and book suggestions 

· Provide tours to prospective members and conduct new member inductions

· Assist members in exploring the collection by identifying appropriate reference sources and creating materials to support their discovery of the collection

· Always deliver high quality service standards at all times

About You

You are an enthusiastic professional with:

• A formal qualification in a relevant discipline or qualified by experience
• Experience of library-based work, with knowledge or a keen interest in the Arts and Humanities
• Excellent communication, interpersonal and organisational skills as well as an eye for detail
• Comfortable undertaking physical duties associated with moving heavy stock
• Flexibility to work occasional evenings and weekends on a rota basis.

Personal attributes include:

• Being pleasant, approachable, and helpful, even under pressure.
• A willingness to adapt and assist with various tasks as needed.

Why Join Us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you have the expertise  to deliver a great member experience and are passionate about using your skills to contribute to the development of The London Library, we want to hear from you!

Please note:

· We can only consider candidates with the current right to work in the UK.

· We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

Job Opportunity: Fundraising and Administrative Executive Assistant
Location: Remote (with occasional travel and meetings central London)
Hours: Full-time
Salary: £32,000–£35,000 (depending on experience)
Contract: Permanent (subject to probation period)
Closing Date: 24th July 2025
 

Start Date: As soon as possible

The Britain Palestine Project (BPP) is seeking a highly organised, motivated, and values-driven individual to join our small, dynamic team as a Fundraising and Administrative Assistant. This is a unique opportunity to play a pivotal role in supporting BPP’s fundraising and operational systems. You will manage core administrative functions, maintain donor databases and financial records, support the Board of Trustees, assist with international fundraising trips, and help build strong relationships with our growing network of supporters and donors.

Key Responsibilities:

• Maintain and update CRM systems (Salesforce) and financial records (Xero).
• Provide administrative support to the Board and working groups, including scheduling and minute-taking.
• Support donor communications including donor pitching presentations (PowerPoint), Gift Aid administration, and donor stewardship.
• Coordinate logistics for fundraising trips to the Middle East and manage follow-up actions.
• Assist in drafting supporter emails, organising events and webinars, and managing digital content.

About You:

Essential:

• Excellent organisational, written and verbal communication skills.
• Confident multitasker with attention to detail.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Strong alignment with BPP’s mission and values.

Desirable:

• Experience with CRM (Salesforce), Xero, Mailchimp, or Canva.
• Background in charity administration, fundraising, or communications.
• Familiarity with Israel-Palestine and related humanitarian or political issues.

 What We Offer:

• Competitive salary and workplace pension.
• Training and mentoring in nonprofit fundraising and administration.
• Opportunities to participate in Middle East-focused programs and events.
• Flexible, inclusive working culture and space to grow with the organisation.

To apply, please email your CV and a short cover letter including contact details for two referees.

Applications will be reviewed on a rolling basis.

Interviews are planned for week beginning July 28th

About the Britain Palestine Project

The Britain Palestine Project (BPP) is a UK-based Scottish registered charity working for peace with justice, security, and equal rights for Israelis and Palestinians. Rooted in the belief that Britain’s historic and ongoing responsibilities in Palestine must be acknowledged and addressed, BPP promotes informed public debate, legally grounded advocacy, and inclusive educational programming that connects history, law, and civic engagement.

Our mission is to ensure that Palestine is part of Britain’s national conversation—not just as a foreign policy issue, but as a historical and moral responsibility that resonates with communities across the UK.

What We Do

BPP’s work is organised into two core thematic workstreams and two delivery workstreams:

1. Advocacy and Law
   Engaging UK policymakers through strategic briefings, a flagship Parliamentary Fellowship, international law podcasts, and targeted constituency events.
2. Education and History
   Bringing Britain’s past and present role in Palestine into classrooms and public debate through our schools programme, Essay Competition, digital history projects, films, and webinars.
3. Communications
   Amplifying impact across platforms—Substack, social media, press outreach, and content creation—shaping the public narrative with clarity and authority.
4. Fundraising and Organisational Development
   Strengthening BPP’s core capacity and sustainability through donor stewardship, Middle East engagement, and systems building.

Why This Role Matters

BPP is in a period of growth and transition, evolving from a volunteer-led initiative into a professionally structured charity. We are building the systems and team to deliver an ambitious 2025–2029 strategy that includes trying to influence the next UK General Election discourse, engaging deeply in Parliament, and expanding national education reach.

This position will play a vital role in supporting the smooth operation of our growing charity—ensuring our supporters are valued, our finances and records are accurate, and our public-facing work runs smoothly.

Join Us

You’ll be part of a small, mission-driven team that punches well above its weight. We operate with a collaborative, inclusive spirit, guided by our values and a strong network of supporters, volunteers, and expert advisors.

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Join Dementia UK in this newly created role as Executive Assistant, Fundraising and Engagement and play a key part in helping the leadership team operate efficiently and deliver meaningful results for the charity.

In this role, you will provide high-level administrative support to the Director of Fundraising and Engagement, as well as to the Deputy Directors of Fundraising, Marketing and Communications and Policy, Campaigns and Public Affairs.

You will have a central role in coordinating projects and supporting activity across the wider directorate, helping our fundraising, marketing, communications and influencing work to thrive. You will liaise with colleagues across the directorate and the wider organisation, as well as with external stakeholders, ensuring the delivery of high-quality work to tight deadlines.

You will bring strong organisational skills and excellent attention to detail, with the ability to manage multiple priorities and meet deadlines. Experience in project coordination or administrative / team support roles is essential, as is a high level of proficiency in using Microsoft Office and digital collaboration tools such as Teams, SharePoint and Zoom.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. 

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

Prospectus is delighted to support a prestigious postgraduate institution in recruiting a temporary Alumni Events Assistant. This full-time (35 hours/week) hybrid role requires three days per week onsite in Battersea, moving to South Kensington from September. Some early evening and occasional weekend work may be required. The position is set to begin as soon as possible and will run until the end of October 2025.

Supporting the Advancement and Alumni Relations Team, you will assist with event logistics, invitation lists, RSVPs, data entry (Raiser’s Edge), and general administrative tasks. On event days, responsibilities include managing a welcome desk, greeting guests, ordering name badges, and distributing branded materials.
​​​​​​​
The ideal candidate will have previous experience in event planning, delivery, and execution, ideally within fundraising, alumni relations, or higher education. Strong organisational and communication skills are essential, along with experience in database management. Proficiency in Microsoft Office is required, and prior use of Raiser’s Edge is advantageous.

The role is due to start immediately, so candidates must be available to begin right away or have no more than one week’s notice.

35 hours per week – Permanent
£22,995 per annum

Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Supporter Services Assistant.

Our friendly team of Supporter Services Assistants help us to spark and strengthen relationships with wildlife lovers across Yorkshire by delivering an outstanding, accessible and efficient customer care service.

When you join our team, you will become a first point of contact for many of our members, donors and supporters. Your day-to-day duties will include responding informatively to email and telephone enquiries, securely processing memberships and donations, accurately updating our customer database, managing event bookings, issuing membership welcome packs, and supporting the development and delivery of exclusive members events, such as our Annual General Meeting and Members’ Day.

To succeed in this role, you will need to be an outstanding communicator with an enthusiastic and professional telephone manner and an ability to clearly and accurately articulate information, processes and procedures to others. You will also need to be highly organised, flexible, efficient and attentive to small details. Experience of working in a busy customer service environment, good office IT skills and a ‘can-do’ attitude are a must!

How to apply:

Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please refer to the person specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) on your supporting statement.

Closing date: Monday 4th August 2025 at midnight
Interview date: Monday 18th August 2025 at our Head Office at St. Georges Place, York

Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.

We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.

REF-222725

Executive Assistant to CEO
Location: Due to the nature of this role, it is based full time at our Headquarters in Lincoln - HEMS Way, Lincoln, LN4 2GW
Hours: 37.5 per week
Salary: £26,000 - £34,000 per annum, negotiable based on experience
Type: Permanent
Reporting to: Chief Executive Officer

About Us

The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.

Recently rated outstanding by the Care Quality Commission across all five areas that were inspected – Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values – Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues.

About the Role

This is a pivotal role at the heart of the Charity, offering a unique opportunity to work closely with the CEO of a dynamic and life-saving Charity. As Executive Assistant to the CEO, you will provide comprehensive, high-quality executive support that enables the CEO to focus on strategic priorities, external engagement, and organisational leadership. You’ll be a trusted advisor and gatekeeper, anticipating needs, streamlining communications, and ensuring the CEO’s time is used effectively.

In addition, you will act as the Company Secretary, supporting the Charity’s governance framework, maintaining statutory compliance, and ensuring effective administration of the Board of Trustees and its subcommittees. There will also be the opportunity for Project Management.

Success in this role will require someone who is highly organised, discreet, and proactive, with high levels of integrity and resilience. You’ll need to be comfortable working at pace, able to manage competing priorities, and confident communicating with a wide range of stakeholders including Trustees, crew, funders, MPs and members of the public. This is more than just an administrative role – it’s a trusted strategic support position for someone who is passionate about making a difference and who thrives in a values-driven, purpose-led environment.

Our Benefits

• Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff)
• Additional days leave for your birthday.
• Pension scheme includes 6% employer contributions, with 4% employee contribution.
• Access to a Health & Wellbeing Care Plan*
• Occupational Sick Pay Scheme*
• Life insurance at 3 times your annual salary*

*On completion of probationary period.

Closing date: Monday 21st July 2025
Interviews: Week commencing 30th July 2025
We reserve the right to close this vacancy early if sufficient applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.

Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered.

No agencies please.

Merton Winter Night Shelter provides a much-needed emergency shelter for the homeless during the coldest winter months. We offer a warm, safe and respectful place, with a welcoming environment, providing hot food and professional support to those who would otherwise be on street. We offer an opportunity for guests to rest, recharge and be supported into a more sustainable and stable lifestyle. 

We are seeking a part time Project Assistant to work with the Project Coordinator, who leads the project on a permanent basis. Min 6hrs over 3 evenings per week and occasional management meetings outside of the shelter. This would be initially shadowing the Project Coordinator at the different shelter venues and then independently and unsupervised attending venues supporting venue convenors and their volunteers. The hours will include weekends and bank holidays.

Purpose of Job:

· Supporting the Project Coordinator in managing and coordinating the Night Shelter to ensure that all venues give a consistent service to all homeless persons accepted into the shelter, i.e., its guests.

· Standing in for the Project Coordinator in supporting shelter convenors and their volunteers on two evenings per week after initial induction.

· Assisting the Project Coordinator in providing advice and support to help each guest work through the challenges they are facing, recognising that homelessness is often a result of complex and multiple problems.

Responsibilities:

In close consultation with the Project Coordinator to:

· Liaise with the Host Venue Co-ordinators to ensure timely communication and information, particularly in maintaining the Shelter Log Book, to enable the smooth running of the shelter.

· Support guests who are using services for welfare, legal, debt, housing and other specialist issues, where necessary.

· Engage with vulnerable people in a sensitive, empathetic and professional manner.

· To assist in maintaining detailed case records ensuring all sensitive data is adequately protected and handled.

To apply for this role, please download the attached Job Description and Application Form and return the completed Application Form to us. Applications will close on 31st July 2025 and those shortlisted will be interviewed shortly after.

We’re at a crucial point in a campaign which spans political advocacy, public communications and engagement with businesses, targeted towards ensuring the introduction of what our coalition calls a UK ‘Business, Human Rights and Environment Act’. This successful applicant will play a central role in shaping and driving forward the campaign, working alongside our civil society partners to do so.

We are a broad coalition, including NGOs, trade unions and law firms, and spanning a range of political and thematic priorities, from workers’ rights and modern slavery, to climate and the environment, global justice and the rights of women and girls, children and indigenous peoples. What brings us together is a shared commitment to improving corporate accountability for human rights abuses and environmental destruction: in line with this, collaborative work for change alongside our partners is at the heart of all we do.

The successful candidate will be highly motivated and have a real commitment to campaign for change on corporate accountability for human rights abuses. You’ll be enthusiastic and full of ideas, able to juggle multiple deadlines and tasks, while being ready to show initiative and take ownership of your area of work. We are a small team, and all are accountable for some of the mundane tasks necessary in a small organisation.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

We are now recruiting the team that will deliver Crisis at Christmas 2025. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.

Vacancies: We are hiring for three vacancies

Contract: Fixed Term Contact – starting 16 September 2025 until January/February 2026 (as required

Hours: 35 hours per week (some rota’d working to cover weekends and bank holidays over Christmas period)

Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - three days per week onsite. Additional days and locations across London will be required during the Christmas period when our sites are operational.

About the role

We are looking for three new Project Assistants to support the delivery of a range of services our guests need to have a safe and happy Christmas. From healthcare and catering to advice and wellbeing services such as arts and crafts and salon, our services can make a real difference. You will support with the recruitment and management of Crisis at Christmas volunteers and external partners to help deliver services, ensuring teams have all the information and equipment they need. This is a varied role including processing volunteer applications, creating comms materials, managing and communicating schedules, organising training, organising and setting up kit, ensuring our teams of specialists have the equipment and materials they need as well as getting stuck in and helping out directly once our centres open.

This is great role to kickstart your career in the charity sector, as well as in project management or events roles.

About you

To be successful in this role you will have…

• Experience of providing administrative support and general office duties in a busy events or project-based environment
• Excellent spoken and written skills to communicate effectively and confidently with a wide range of audiences
• Ability to prioritise tasks and work to tight deadlines in ambiguous or challenging situations
• Good attention to detail to ensure accuracy in tasks
• Experience of customer service and ability to deal with high volumes of enquiries via phone and email in a professional and friendly manner
• Proficient IT skills and the ability to use data in order to work effectively and collaboratively
• A positive and proactive mindset, coupled with a strong willingness to contribute to and support the success of the project

You may have experience running events or working on busy projects or have experience in a busy customer service or administration environment. You should have an interest in the charity or homelessness sector and a commitment to Crisis’ purpose and values.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 16 July 2025 23:59

Interview process: Competency-based interview + written task.

Interview date and location: Interviews will be held on the 29th – 31st July at our Canning Town office, however an online option may also be possible

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from. 

Your role in our mission….. 

To ensure we can continue our important work, our Fundraising team are incredibly important. Since the pandemic, fundraising at Marie Curie has been through a lot of change. However, the organisation recognises the importance of our activity within communities across the UK and community fundraising has been invested in.

What you will be doing

• Be the primary contact for supporters, patients, and families and offer excellent service to supporters through various communication channels. 
• Develop strong internal relationships to enhance fundraising efforts and support Marie Curie activities. Help identify and engage new supporters.
• Record, bank, and process supporter income in line with Marie Curie policies. Maintain accurate financial and supporter records.
• Provide stewardship for Fundraising My Way participants, local fundraising groups, volunteers, and third-party eventers.
• Manage collection site bookings and permits, contact volunteers, dispatch materials, and ensure proper follow-up and record-keeping for collections. 

What you will need 

• Good verbal and written communication skills demonstrating a sensitive approach 
• Good IT skills including Word processing, email and spread sheets and a working knowledge of databases 
• Excellent people and customer service skills. 
• Able to engage with supporters and families in support of their fundraising activities. 

Please see the full job description here

Application Process 

As part of your online application, you will be asked for a CV and covering letter.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.  Please cite your preferred location. 

Close date for applications: Monday 21st July 2025

Salary: £22,222 – £24,350

Contract: Full Time, Permanent  

Based: Penarth Hospice 

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave plus flexible bank holidays
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.

Assistant Finance Business Partner

(SEO)

£41,055 - £44,415 (National)

+ £5,000 Accountancy Allowance or £2,500 Part Qualification Allowance

The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers.  We are looking for innovative, solutions-focused people to join our team.

Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions. 

Innovation and progress are at the heart of our behaviours.  We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service.  Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. 

Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth.  We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.

The responsibilities of the Assistant Finance Business Partner will include:

• Producing management accounts for relevant budget holders and contributing to GPA’s client budget process
• Partnering with the LCR and Net Zero programme managers and external partners to ensure that all expenditure has been accurately assessed based on project completion and integrity is applied
• That regular reconciliations and sampling of the project accounts are completed including timely project closure assessments
• Provide advice on financial treatment of project costs to ensure that all items are correctly assessed for capitalisation, and that the treatment of abortive costs and feasibility works are appropriately treated as RDEL, while being allocated to the correct projects
• Attendance at monthly stakeholder meetings to support the management of projects, supply chain and client relationships
• Supporting any client discussions as required to ensure recovery of billed amounts, keeping accrued income minimal and controlled
• Building a network internally with other finance teams to ensure smooth transition of data and knowledge between interlinked processes, and contributing as part of the wider finance team
• Promote continuous improvement by developing and improving accounting processes and procedures relating to projects and other expenditure
• Preparing balance sheet reconciliations including accruals and prepayments
• Analysing financial performance to identify variances and ensuring transactions are accounted for correctly
• Preparing and processing journals
• Supporting internal and external audits
• Facilitating forecasting and reporting
• Identifying trends, risks and opportunities in the financial data
• Ensuring Record to Report principles are embedded within the GPA
• Deputise for the Finance Business Partner as required

Key Skills & Experience 

• CCAB or equivalent part-qualified or finalist-level candidates required, full qualification desirable.
• Experience in facilities management or estates-related roles (e.g. property management, construction projects) is preferable, however candidates from other backgrounds will be considered.
• Strong month-end management accounting experience required; finance business partnering experience is advantageous.
• Confident communicator with proven stakeholder engagement skills.
• Ambitious and driven, ideally from a fast-paced or client-focused environment.

The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. 

Salary: £25,971

Grade: 6

Position type: Part time, Permanent (1x 0.8 role Monday - Thursday and 1 x 0.6 role Wednesday to Friday) Flexible working considered

Responsible to: Supporter Care Team Lead/Officer

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall. (Hybrid working with a minimum of two days in the office)

Who are we looking for?

We are looking for a proactive and enthusiastic individual with a passion for amazing supporter experience. The ideal candidate will be a great communicator and be a real people person with previous experience in customer facing roles. They will have a keen eye for detail, able to accurately follow processes and have experience handling spreadsheets and databases.

As part of a growing organisation, we are looking for someone with an interest in supporter engagement and international affairs who will continuously seek new ways to ensure supporters are at the heart of everything we do.

Main Roles & Responsibility to include:

As part of the Supporter Care team, the Supporter Care Assistant will help provide an excellent supporter experience and through every interaction will seek to build meaningful relationships with our supporters which increases their level of satisfaction and engagement. Whether you are handling donations, maintaining a high-quality database, responding to various supporter enquiries and fulfilling their requests, responding to complaints and feedback, or providing supportive administrative services to the department, the delivery of outstanding customer service to our many supporters will remain at the heart of your role and be the focus of your efforts. Over the coming year ShelterBox is transitioning to a new CRM system (Dynamics 365), and the job holder will be involved in supporting team SMEs (Subject Matter Experts) and being active participant in adopting new changes and learning new processes.

Duties will include but not be limited to:

• Delivering a consistent and high quality of supporter engagement through all enquiry channels including inbox, phone calls, social media direct messages and post.
• Managing the ongoing relationship with supporters as they progress in their ShelterBox journey.
• Championing the supporter voice throughout the organisation via meetings, communications and daily interaction.
• Processing and acknowledging all donations that have come in through a range of sources including but not limited to post, website, standing orders, direct debits and financial reconciliations.
• Maintaining accurate gift aid records.
• Ensuring supporter records are kept up to date and data entry is accurate, recording all communications on our CRM database.
• Producing written correspondence such as bespoke letters and responding to feedback or complaints.
• Aiding the Supporter Care Manager, Supporter Care Team Leader & Supporter Care Officer in project work that will develop the team's approach to supporter engagement.
• Supporting and supervising volunteers within the team.
• Taking an active part in ensuring your own personal development.
• Contributing new ideas and continually seeking to improve processes to drive efficiency and improve supporter experience.
• Undertaking general admin tasks related to supporter communications such as filing, scanning etc.

General Duties

• Contribute new ideas and continually seek to improve processes to drive efficiency and improve supporter experience.
• Participate in the day-to-day work of the organisation - such as reporting, attending team meetings as required, and taking a flexible approach.
• Always following all policies and procedures and contributing to the review of any policies and procedures as required.
• As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.
• Occasionally represent the work of ShelterBox at events to members of the public and supporters.