Communication jobs
Hybrid or remote (London / Belfast / Edinburgh / Cardiff)
£51,441 (London based) or £46,669 (non-London based) FTE + excellent benefits
The Royal College of Speech and Language Therapists (RCSLT) is seeking a Membership Operations Manager to coordinate high‑quality membership processes, ensuring accurate membership data and subscription collections and support operational improvements.
Who we are
The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 70 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
The Royal College of Speech and Language Therapists (RCSLT) is seeking a proactive and detail-oriented Membership Operations Manager to play a key role in delivering an excellent member experience and supporting organisational sustainability.
Reporting to the Head of Membership, this role is central to ensuring high-quality membership operations, including accurate data management, subscription collection, and continuous process improvement. Working collaboratively across Finance, Digital, Content, and Communications, the postholder will help maintain smooth day-to-day operations while contributing valuable operational insight to future planning and development.
What we are looking for
The ideal candidate will be an experienced and highly organised operations professional with a strong background in membership or customer operations, ideally within a complex or high-volume environment. The successful candidate will bring a deep understanding of CRM systems (preferably Salesforce), payment processes, operational governance and data protection/GDPR, alongside proven experience of improving systems, workflows and cyclical operational processes.
With strong analytical skills, attention to detail and confidence using digital tools, they will be able to interpret data, identify opportunities for improvement and manage priorities effectively. A collaborative, proactive and solutions-focused approach is essential, along with a clear commitment to excellent member experience, equality and diversity and the charitable aims of the RCSLT.
Please see the job brochure with more information regarding the required experience and skillset needed for this role.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous Pension scheme
- Life insurance cover
- Season Ticket Loan scheme
- Eye care voucher scheme
- Family-friendly employer including enhanced maternity and paternity leave
- Cycle to Work scheme
- Access to an Employee Assistance Programme and more!
How to apply
Should you wish to discuss the role in strict confidence, or for more details about the role, please contact the HR Team by email.
For more information and details of how to apply, please visit our vacancies page.
Closing date: 9.00am on Tuesday, 5 May 2026.
Interview date: w/c 11 May 2026 (Teams).
There will be a task to complete as part of the interview process, which will be sent to you in advance.
Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
Do you have experience of working with diverse or marginalised communities and supporting volunteers? Have you been affected by hepatitis B? We are looking for someone with lived experience of the hepatitis B Virus who is passionate and skilled to support others on their journey from diagnosis to being in care. The role requires excellent communication and organisational skills. Creativity and innovation welcome!
You will develop and support a network of volunteer peers delivering key hepatitis B messages across North East London, working with communities including South Asian, African, Caribbean and Eastern European populations. Your role will involve organising and delivering awareness and testing events in community settings, building partnerships with local organisations, and supporting individuals to access testing, treatment and ongoing care.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
We have an exciting opportunity for someone with excellent administrative skills to join the staff of a social enterprise. The core function of this role is to support the Business Development and Casework teams with a wide range of administrative and support duties in order to facilitate the smooth delivery of all business operations. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be skilled at providing a range of business support or administrative functions, with good interpersonal skills and experience of working in a similar role supporting a team.
The successful candidate will be able to establish a good rapport with colleagues and stakeholders in a professional and constructive manner, upholding brand values.
In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
Main Duties
1. To provide a wide range of organisational and administrative duties to the Business Development and Casework teams as directed, in order to facilitate smooth running of all business systems and operations, ensuring that administrative activities are carried out in accordance with company policy and procedures.
2. Providing operational support to Business Development team, including setting up new cases on CRM system, setting up client contracts, arranging consultations and liaising with Business Development and Casework colleagues to ensure the smooth running of business services.
3. Managing various email inboxes, triaging incoming messages and responding to emails from clients and professionals.
4. Requesting care and/or clinical records, following up on record-requests, checking and processing incoming digital and hard copy records ready for the casework team.
5. Providing operational support to the new client pipelines including processing voicemail enquiries and incoming referrals from the Information and Advice teams.
6. Operating and maintaining CRM, database and filing systems.
7. Providing accurate formatting support to the Casework team, in line with Beacon’s brand guidelines.
8. Supporting the casework team with case administration including requests for records and printing and posting letters.
9. Collecting, processing and distributing post.
10. Supporting the organisation of travel arrangements for Caseworkers.
11. Sharing the general administration of the business as part of the Operations team, including managing stationary stock levels and ordering literature and supplies.
12. Keep operating procedures under review to identify areas of potential development and / or improvement and make recommendations.
13. Attending line management, supervision and team meetings as appropriate.
14. Archiving.
What is NHS Continuing Healthcare?
NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
About our organisation
Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.
Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.
Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.
Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
About Spear York
In York, Spear is partnering with York Vineyard Church, which is part of the Vineyard network of churches.
The mission of York Vineyard church is to further the gospel of Jesus Christ, build up the faith of Christian believers, share in the training of workers, promote Christian education, advance the Kingdom of God and bring relief to the poor, the needy, the sick and elderly.
“Since hearing about the Spear Programme we have seen how well the coaching focusses on mindset, as well as skills, with the aim to support young people to thrive in the workplace, looking beyond just an initial job offer”.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life. We do this through the Spear Programme.
Key Information:
- Salary: £24,000 FTE
- Part-time, Permanent - Tuesday to Thursday
- 28 days annual leave pro rata, including bank holidays
- Closing date: Wednesday 6th May (we interview on a rolling basis and may close the role early if we find the right candidate)
- Assessment day: Wednesday 13th May
For more information please read through our Job Specification and Work with us pack.
If you require any reasonable adjustments as part of the recruitment process please let us know.
Person Specification
- An active Christian, able to personally represent the values of Spear and York Vineyard Church, and a commitment to grow and learn spiritually and as a Christian leader.
- A confidence in group facilitation, and a desire to learn and understand coaching techniques.
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
- An ambitious and self-motivated individual with the ability to exercise initiative, prioritise workload and work well under pressure.
- Excellent communication and interpersonal skills.
- High emotional intelligence, and a sense of humour and fun!
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to establish RLSS UK’s first-ever corporate fundraising function. The Corporate Partnerships Manager will build, lead, and deliver a new programme that maximises income from corporate supporters and aligns partners with our mission to save lives. You will be responsible for developing the strategy, creating the tools and foundations, proactively generating new business, and delivering excellent stewardship as partnerships are secured.
This role requires a commercially aware, results-driven individual who understands how to position partnerships in a way that delivers mutual value and translate opportunity into income through focused action, strong relationship building, and a clear understanding of corporate priorities.
This role is ideal for someone who thrives in a build from scratch environment, combining strategic thinking, creativity, and hands on delivery.
ROLE OVERVIEW
As the Corporate Partnerships Manager, you will lead the development and delivery of RLSS UK’s new corporate fundraising function, create a sustainable strategy, and build a strong pipeline from the ground up.
You will identify, secure, and grow high-value partnerships that align with corporate priorities, producing compelling and commercially compelling propositions that demonstrate clear mutual benefit. Working collaboratively across the organisation, you will ensure partnerships support RLSS UK’s mission and contribute to long term income growth.
KEY TASKS AND RESPONSIBILITIES
Strategy and Planning
- Develop and deliver RLSS UK’s first corporate partnerships strategy, setting clear priorities and income targets for year one and beyond.
- Lead the development of a corporate partnerships income stream, building a sustainable portfolio of partnerships and relationships.
- Create the foundations for growth including a case for support, stewardship framework, pitch decks and templates and KPI and reporting tools.
- Establish systems and internal processes required for a corporate fundraising function.
- Use sector insights, benchmarking, and data to inform strategy and identify opportunities for growth.
Partnership Development
- Build and actively manage a new business pipeline from scratch, ensuring consistent prospecting and follow up.
- Conduct in-depth prospect research to identify target companies, align commercial priorities, and map key decision makers.
- Develop compelling, tailored proposals, pitches, and partnership packages that clearly articulate impact and mutual value.
- Secure a diverse portfolio of partnerships including multi-year strategic, six-figure, Charity of the Year, cause-related marketing, and sponsorship agreements.
- Create cultivation journeys for high-value prospects, maintaining momentum from first contact to close.
- Represent RLSS UK externally at meetings, events, and networking opportunities, confidently positioning the organisation with senior stakeholders.
- Work closely with commercial colleagues to ensure alignment and avoid overlap with existing commercial contracts.
Account Management
- Provide effective day-to-day relationship management to ensure partners feel supported, informed, and engaged with RLSS UK’s mission.
- Deliver clear partnership growth plans that maximise income, engagement, impact, and mutual benefit.
- Identify and activate opportunities to expand partnerships across corporate philanthropy, payroll giving, strategic volunteering, sponsorship, cause-related marketing, and employee engagement.
- Build and maintain positive relationships with senior stakeholders, acting as a trusted and credible partner.
- Monitor partnership delivery against agreed KPIs and use insight to refine and strengthen activity over time.
- Produce high-quality written communications, proposals, and impact reports tailored to individual partners.
- Work collaboratively with colleagues across Fundraising, Marketing and Communications, Education, and Commercial teams to ensure consistent and high-quality delivery.
Reporting and Evaluation
- Use data-driven insights and KPIs to evaluate and refine strategies for maximum impact, income growth, and return on investment.
- Ensure compliance with fundraising regulations, UK GDPR, and RLSS UK policies.
- Maintain accurate pipeline and forecasting information within the CRM system.
- Deliver annual reviews for partnerships to demonstrate impact and ensure all partnerships are meeting agreed KPIS.
- Identify emerging trends and opportunities to diversify income streams and enhance brand visibility.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Line management responsibility for the Supporter Engagement Executive, including performance and development, assigning day-to-day tasks and projects, and providing guidance and support.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- Demonstrate and uphold the Society’s values and behavioural standards at all times.
- Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Experience in business development, fundraising, partnerships, or relevant commercial roles.
- Ability to build strong relationships with senior internal and external stakeholders.
- Experience securing and managing partnerships across at least two of:
-
- Charity of the Year
- Strategic partnerships
- Sponsorship
- Cause related marketing/ brand licensing
- Confident pitching and negotiating with senior corporate leaders.
- Strong strategic thinking coupled with hands‑on delivery.
- Excellent written and verbal communication skills.
- Ability to create persuasive proposals and cases for support.
- Strong organisational and project management skills.
- Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
- Strong understanding of CRM systems and fundraising technologies, and how these support effective partnership programmes.
- Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
- Experience managing budgets and ensuring effective allocation of resources.
- Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK.
- Previous experience of line management.
- Experience of working in a charity or organisation where corporate fundraising or partnerships have been developed from the ground up, including building systems, processes, and pipeline momentum.
- Experience working in a small team or start-up environment.
- Commercially minded, with a strong understanding of the corporate landscape and the ability to shape compelling, mutually beneficial partnership opportunities that align business priorities with charitable impact.
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning.
With increasing corporate focus on ESG, community safety, and employee wellbeing, RLSS UK is uniquely positioned to build strategic partnerships that help companies keep their people and communities safe around water.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team
Closing Date – 5.00pm, Wednesday 29th April 2026
Interview Date – Thursday 7th May 2026 at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
About the role
The Climate and Resilience Expert is a specialist role that will contribute to strengthening and expanding Practical Action’s Climate and Resilience portfolio, with a primary focus on Early Warning Systems and Early Action. The postholder will play a key role in shaping the strategic direction of our EWS/EWEA work, providing high‑quality technical expertise, thought leadership and sector engagement to enhance the impact of our programmes, partnerships, and consultancy services.
This role will support the delivery of ongoing workplans for key EWS/EWEA initiatives, including maternity cover responsibilities for priority projects. Approximately 50% of the postholder’s time will focus on coordinating delivery of the EWS Thematic Lead work under the Zurich Climate Resilience Alliance, ensuring continuity, effective collaboration, and high technical standards across research, programme design, partnership development, and influencing activities.
About you
The successful candidate will bring strong technical knowledge of early warning systems and early action, experience working in climate resilience in low‑ and middle‑income contexts, and the ability to collaborate effectively with global teams, partners, and external stakeholders to advance Practical Action’s mission of putting ingenious ideas to work for a world that works better for everyone.
Person Specification
- Minimum of 5 years professional experience in a related role, including significant time working in different geographical contexts globally.
- Masters degree level qualification or equivalent in a related field.
- Strong personal empathy with Practical Action’s mission, vision and values.
- Ability and willingness to travel overseas several weeks a year.
- Established professional relationships with relevant key actors/networks in the Early Warning System sector.
- Experience of developing and leading consultancy assignments, projects and teams.
Skills, Abilities and Competencies:
- In-depth knowledge of Early Warning Systems, and relevant stakeholders and funders.
- Knowledge of Gender Equity and Social Inclusion (GESI) as a priority in EWS.
- High standards of written and spoken English.
- Strong analytical skills.
- Excellent communication skills with the ability to build and maintain strong working relationships and networks.
- Enthusiastic and results driven.
- Ability to write and speak in a language other than English would be an advantage (e.g. Spanish, French, Portuguese).
The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
This role will be based in the UK.
The successful applicant must have the pre-existing right to both live and work in the UK. The successful candidate will be expected to attend the Rugby office on regular occasions.
Interviews: It is anticipated that interviews will take place in the weeks commencing 11th and 18th May 2026.
If you do not hear from us within five weeks of the closing date, please assume your application has not been successful on this occasion.
Our vision is for a world that works better for everyone. We believe where there’s action, there’s hope.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role purpose
Providing independent Health complaint advocacy for a statutory rights based service under the Health and Social Care Act 2014, empowering qualifying individuals to raise concerns, speak up, and participate in decisions about their care and treatment. The post focuses on ensuring individuals have dignity and respect, clarifying options to challenge decisions, and supporting involvement, independence, and wellbeing. It is also about helping in providing accessible information, facilitating advocacy escalation if necessary, in writing to the parliamentary and Health service ombudsman, whilst monitoring outcomes of individuals to improve experiences towards suitable resolutions.
This role will include listening and providing information and representing people’s views. You may be asked to support people by attending Best Interests Meetings, Review Meetings, Safeguarding meetings, Hospital PALS Manager’s Meetings, Community Mental Health meetings, Social Care Practitioners meeting, Mental Health Review Tribunals, Ward Round Meetings and Care Plan Approach meetings focussing on solutions to any NHS complaint
We must provide advocacy to Ealing residents over 18. You will ensure that people have their voice heard, views and rights understood and feel more in control of decisions affecting them.
Key Responsibilities
- Provide people with information about their rights
- Help people understand the information given to them and the options available
- Empower individuals to challenge and raise concerns themselves about their care and treatment.
- When required liaise with key health care professionals, parliamentary and health ombudsman on behalf of individuals when required
- Represent key meetings when required
- Delivering IHCA Advocacy Awareness campaigns and other workshops in person and online when required.
- Understanding Safeguarding and GDPR compliance.
- Administrative duties include the completion of case notes, quarterly reports, managing the inbox, triaging referrals to ensure they meet the eligibility requirements, and onboarding clients onto the database.
- Action planning with the client, identifying goals and empowering them to create this document and own it collaboratively
- Work in line with the Advocacy Charter
- Following our non-instructed advocacy policy to ensure those who have communication issues, still get effective representation.
- Also, an understanding of IMCA.
Person Specification
Essential:
- At least 2 years’ experience/knowledge of providing Independent Health Complaint Advocacy towards the NHS
- Excellent listening skills
- Strong communication and case planning skills
- Completed Kate Mercer Advocacy Training (formal external qualification) or equivalent.
- The ability to build good relationships
- Commitment to equitable access and digital proficiency.
- Ability to work to deadlines and work independently
- Flexibility, reliability, and confidence when speaking with a range of people
- Experience and good working knowledge in Microsoft Office products
- Excellent report writing skills
- Knowledge and experience of supporting people with learning and communication difficulties
- An awareness of diversity and ability to research complex and sensitive issues independently and quickly
Desirable:
· Lived experience of mental health
· Driving license
· Other Languages
Post is subject to a DBS check.
We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified people from all backgrounds.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
We’re looking for an experienced and motivated Individual Giving Manager to lead the growth and delivery of our Individual Giving Programme as we develop a nationwide movement for urban trees and tree equity across the UK. You'll take ownership of delivering our three‑year Individual Giving Strategy, shaping and delivering multi‑channel acquisition and retention campaigns that inspire thousands of people to support greener, healthier cities.
Sitting within the Marketing, Communications & Individual Giving Team, you will oversee a portfolio of income streams including one‑off and regular giving, mid-level and major donors, payroll giving, in‑memory giving, challenge events, merchandise, and digital fundraising. You’ll bring a strategic, data‑driven approach to supporter engagement—paired with creativity, strong stewardship, and an enthusiasm for building meaningful donor relationships.
You will also line‑manage our Senior Individual Giving Coordinator, ensuring exceptional data management, campaign management, stewardship and user journeys, segmentation and reporting across all activity.
This is an exciting opportunity to make a major impact at a fast‑growing environmental charity committed to transforming urban spaces for present and future generations.
ABOUT TREES FOR CITIES
Trees for Cities is an ambitious, far-reaching organisation. Trees for Cities is the only charity that focuses on planting, protecting and promoting urban trees across the UK. We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.
ABOUT YOU
We’re looking for a confident, proactive and organised fundraiser who is comfortable balancing strategy, creativity and data- someone who thrives in a fast‑paced environment and is passionate about inspiring public support for urban trees.
You will bring:
- Minimum 3 years’ experience in individual giving
- Experience in digital fundraising and multi‑channel supporter journeys
- Excellent administrative, organisational and communication skills
- Excellent stewardship of mid-level and major donors
- Experience producing fundraising content across digital and print
- Strong understanding of donor stewardship and acquisition techniques
- Knowledge of GDPR, Gift Aid and fundraising regulation
- Confidence using CRM systems and data segmentation
- Ability to plan, deliver and evaluate campaigns on time and on budget
- Experience line‑managing or mentoring staff
- A collaborative, positive working style and passion for the environment
Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request.
HOW TO APPLY
Please visit our website to view the full job description.
To apply, use the application link below to submit your CV and supporting statement (no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification.
The deadline to apply is: Wednesday 22 April at 23:30
Interviews are scheduled for: Wednesday 22 April & Thursday 30 April
Please note we are unable to provide visa sponsorship for this role, you must therefore have a valid right to work in the UK to apply.
We encourage early applications as we reserve the right to close this vacancy once a sufficient number of qualified applications have been received. If you are shortlisted for interview, you will be contacted within one to two weeks after applying. If you do not hear from us within this period, then you should assume that on this occasion you have not been selected for interview.
Trees for Cities is the first UK environmental organisation to have been awarded social value certification. Trees for Cities is an equal opportunities employer. Registered Charity No: 1032154.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Severn Hospice is one of the region’s leading and much-loved charities, caring for people living with incurable illness across Shropshire, Telford &Wrekin and Mid Wales and we are looking for a dynamic, talented and motivated individual who wants to make a real difference by raising funds for our caring services.
With your excellent organisational and planning skills, creativity and practical approach you will develop, manage and evaluate our event portfolio, delivering an innovative programme of inspiring events.
As a great team player, you’ll build strong working relationships across various departments, volunteering team and third parties to deliver the highest quality events and experiences.
Confident in preparing work plans and managing multiple projects simultaneously you will also ideally have previous experience of managing budgets, achieving financial targets and have a good understanding of event compliance.
Just like our care, our relationships with supporters are individual and with your exceptional interpersonal skills and intuition you will provide personalised stewardship and engaging supporter journey that inspires and nurtures long term support.
If you can multi-task, are a creative thinker and thrive in a vibrant, ambitious, and supportive team, then this could be the role for you.
This role is to provide maternity cover on a 12-month fixed term contract.
The client requests no contact from agencies or media sales.
Be part of something transformative.
Join Rape Crisis South London (RCSL) at a time of significant change and growth from our current base of c£4million. We’re looking for a qualified, skilled, values-driven Director of Finance and Resources to join our leadership team.
With a new CEO, Senior Leadership Team and a bold and inspiring new vision, this is a pivotal moment for our organisation as we lay the foundations and transform in the run up to a new organisational strategy.
We’re a specialist charity supporting survivors of sexual violence across twelve South London boroughs providing counselling, group therapy, advocacy, and prevention education, alongside training for professionals.
If you’re ready to use your financial and strategic expertise to make a real impact for survivors, we’d love to hear from you
About the Role
As our Director of Finance and Resources, you’ll be a key member of our Senior Leadership Team, leading on:
- Strategic financial planning and advice for future growth and sustainability of the Charity
- Operational Financial Management, Reporting and Performance
- Financial Accounts and Annual Reports
- Financial Control, Governance, Audit, and Compliance
- IT, Facilities, and Information Governance
- Management of teams and contracts in the Finance and Resources Directorate
You’ll work closely with the CEO and Board of Trustees to support our strategic vision and ensure sound financial stewardship to deliver support for survivors now and into the future. The position is offered on a flexible, hybrid and part time basis.
About You
We’re looking for someone who is:
- Professionally qualified (or equivalent) in finance management and accountancy
- Experienced and deeply knowledgeable in senior financial leadership and strategy development in the voluntary sector/an equivalent size charity
- A skilled and experienced leader and manager of people, contracts and major service change projects
- Collaborative, analytical, and proactive in problem-solving
- Committed to feminist principles and to equity, diversity, and inclusion
- Ideally also skilled in overseeing IT, building and premises management and information governance, with training and support available where required.
As well as experienced Directors, this role would also suit an exceptional Head of Finance looking to step up into their first Director role.
What We Offer
- 27 days’ annual leave + 8 bank holidays (pro rata)
- 3 extra gifted days (pro rata) between 27–31 December
- NEST pension (3% employer / 5% employee)
- Life Assurance, Healthcare Plan, Employee Assistance Programme, and Cycle-To-Work Scheme
- Supportive, feminist working culture
Safeguarding Responsibility
The post-holder will share responsibility for promoting and upholding the organisation’s safeguarding standards. This includes ensuring the safety and wellbeing of children, young people, and adults at risk; recognising and reporting concerns promptly; following all safeguarding policies and procedures; and contributing to a culture in which everyone feels safe, respected, and supported.
Safer Recruitment
Rape Crisis South London is committed to safer recruitment practices to ensure the protection and wellbeing of the survivors who access our services. All recruitment decisions are made with safeguarding as a central consideration.
Our safer recruitment process includes:
- Conducting thorough interviews that explore values, behaviours, and safeguarding awareness.
- Verifying identity, qualifications, employment history, and references.
- Requiring an Enhanced DBS check (with barred-list checks where applicable).
- Providing safeguarding training and ongoing supervision for all staff and volunteers.
We expect all members of our team to share our commitment to creating a safe, supportive, and trauma-informed environment. Any information disclosed during the recruitment process will be treated confidentially and in line with our safeguarding policies.
DBS Requirement
Rape Crisis South London is committed to safeguarding and promoting the welfare of survivors. All roles within our organisation involve working with vulnerable adults and may involve contact with young people. As such, employment is subject to a satisfactory Enhanced OR Basic Disclosure and Barring Service (DBS) check, including checks of the relevant barred lists.
Our Feminist Commitment
Rape Crisis South London is a proudly feminist organisation. Our work is rooted in the belief that sexual violence is both a cause and consequence of gender inequality. We recognise that women and girls experience disproportionate levels of sexual violence, and we are committed to challenging the structures, attitudes, and behaviours that enable this harm.
We centre the voices, rights, and experiences of survivors in everything we do. Our approach is grounded in empowerment, intersectionality, and inclusivity, recognising that women’s experiences are shaped by factors such as race, class, sexuality, disability, migration status, and identity.
By joining our team, you will be part of a movement working to end sexual violence and to create a society where all women and girls live free from oppression, fear, and harm.
EDI Statement
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement. Particularly if you have experience working in diverse background.
Charity values and ethos
A world free from sexual violence, where survivors are believed, respected, and supported.
Mission Statement
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.
Interview process
Shortlisted candidates will be invited to a three stage interview process:
Stage one: Phone call from CEO
Stage two: Staff panel
Stage three: Formal interview with CEO and Chair/ or Trustee via MS Teams
The whole process may take up to 3 -4 weeks.
If you do not here from us within 1 month of applying, please assume you have been unsuccessful.
Interview Questions
As part of our values-led interview process, we will explore your experience and approach to safeguarding, EDI, wellbeing, feminism, role-specific responsibilities, and trauma-informed practice. For management positions, we will also discuss your people-leadership skills.
Learning and Development
As a charity currently going through an exciting period of transformation, we welcome people who are enthusiastic about continuous learning and development.
This post is open to female applicants only, as being female is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. We are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement.
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
How to apply
Please submit your CV and a cover letter outlining your suitability for the role to in PDF format
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



The client requests no contact from agencies or media sales.
Be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Do you have Individual Giving experience, particularly in Lottery, Regular Giving or cash recruitment?
If so, Sue Ryder has a fantastic opportunity to be our new Supporter Engagement Individual Giving Officer, helping to deliver the acquisition programme across Individual Giving, Regular Giving and Lottery at Sue Ryder.
Reporting to the Supporter Engagement Individual Giving Manager you will work as part of the Supporter Engagement Individual Giving Team, recruiting new donors and maximising income across a variety of direct marketing campaigns and activities, supporting on a variety of projects across Individual Giving; including Face to Face, direct mail, email, digital, and telephone campaigns, including work on the national fundraising Lottery.
The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.
Key Responsibilities:
• Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand
• Work with the Supporter Engagement Individual Giving Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.
• Manage all aspects of effective and inspiring welcome Journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly
• Responsible for Individual Giving campaigns, including delivery of fundraiser training, campaign briefing, day to day agency management and overseeing compliance
Desirable Criteria
• Experience of supporter recruitment
• Experience of either lottery or regular giving fundraising
• Experience of managing external agency relationships
Minimum Essential Criteria
• Experience of Individual Giving fundraising or transferable experience
• Experience of working with databases (Raisers Edge experience preferable)
• Strong knowledge of Microsoft Office packages with advanced Excel experience
• Interpersonal skills – experience of working within a team (ideally across multiple teams), customer service
• Experience of working with third party suppliers and managing relationships
• Experience of developing compelling marketing materials and copy for print, web and social media
• Strong ability to think innovatively to improve supporter experience and make processes more efficient
• Able to manage deadlines and prioritise workload
Closing date: 27th April
Interviews: w/c 11th May
**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting individuals back into employment?
Job Title: Employment Specialist – Connect To Work
Salary: £28,383 – £31,683 per annum
Hours: Full Time – 37 hours per week
Contract: Fixed Term initially until March 2028
Location(s): Roles across Cumbria, including Barrow in Furness, Copeland, Allerdale & Carlisle
About us
Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.
We deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.
About the role
We are looking for a passionate individual who will support individuals with health conditions to move into and sustain meaningful employment through the Connect to Work programme
We’re looking for an Employment Specialist to support the delivery of our Connect to Work programme. You’ll use the Individual Placement & Support (IPS) model to provide person‑centred IAG support to a caseload of around 25 clients, helping them move into and sustain meaningful employment.
You’ll build strong employer relationships to source suitable vacancies and work closely with partners including health providers, mental health services, JCP, and other employment organisations to ensure joined‑up support.
About You
We’re looking for someone who is:
- Passionate in supporting young people to overcome barriers and achieve their potential.
- A strong communicator, confident engaging with clients, employers and partners.
- Equipped with strong analytical and problem‑solving ability, able to assess needs and identify effective employment solutions.
- Person‑centred, empathetic and passionate about helping others succeed.
- Skilled at building positive, trusting relationships.
- Highly organised with the ability to manage a varied caseload and meet deadlines.
- Confident working independently and collaboratively.
Closing date: Thursday, 30th April 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
Make yourself at home:
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About GDI Hub
Our mission is to accelerate ideas into impact for a more just world - for disabled people, and all people. Our vision is for disability inclusion and social justice. We work towards a world without barriers to participation, where everyone has the opportunity to live a joyful life.
We are a world leading delivery and practice centre, an Academic Research Centre at UCL (University College London) and the first WHO Global Collaborating Centre on Assistive Technology (AT). We work in 40+ countries, with a reach of more than 64 million people since 2016, GDI Hub develops homegrown technologies alongside new knowledge and research.
In collaboration with global partners, we deliver accelerators and market shaping initiatives - building ecosystems with a focus on low-and middle-income countries. An Academic Research Centre and a Community Interest Company, our diverse portfolio and unique set up enable rapid translation of research into practice.
Launched in 2016 as a legacy of the London 2012 Paralympic Games, our office and research lab continue to be based on the Queen Elizabeth Olympic Park, at UCL’s East London campus. GDI Hub is home to the UK Aid funded AT2030 programme which tests ‘what works’ to improve access to life- changing Assistive Technology (AT) for all.
We accelerate new solutions through innovative partnerships and multi-disciplinary thinking.
Our strategic goals include:
- Include: Create deep community leadership & engagement
- Inquire: Generate new evidence & insights.
- Incubate: Develop & test tech inspired solutions.
- Invest: Bring effective solutions to market.
- Integrate: Strengthen systems to make inclusion a reality.
- Impart: Educate & learn from change makers
Role Purpose
GDI Hub CIC is seeking an experienced PA/ Team Assistant to provide high-level support to its CEO and Academic Director as well as support the wider team.
The successful candidate will enable the CEO and Academic Director to be more effective by providing proactive administrative, communication, and operational support. The role will act as a key coordination point across the organisation, ensuring priorities are managed, diaries are coordinated, and that the CEO and Academic Director’s time is used strategically.
In addition, the candidate will also support the wider GDI Hub CIC team, particularly Operations, Comms and Project Delivery.
Across all elements of the role, the successful candidate will need to work with multiple colleagues and balance competing priorities. Responsibilities will include diary and time management, handling written communication, arranging national and international travel and logistics, event coordination, administrative support, and meeting and document preparation. This role will work closely with members of the GDI Hub team, with some interactions with external partners, collaborators and stakeholders.
We are looking for a candidate with strong organisation, administrative and communication skills. The ability to work in a changing environment is essential, as is a coordinated approach and willingness to take on new tasks.
Successful candidates will need to be proactive and organised with excellent attention to detail.
GDI Hub values inclusion as a core business success factor. We are a Disability Confident (Committed) employer and actively seek to attract employees from diverse backgrounds and particularly welcome applications for this role from disabled people and people from all cultural and faith backgrounds. The accommodation of reasonable adjustments is business as usual for us.
The role requires one day a week in our London based offices either in Stratford on the Queen Elizabeth Olympic Park or Euston Road.
Responsibilities
Personal assistant
- Manage complex calendars, scheduling internal and external meetings and setting reminders
- Prioritise appointments and resolve scheduling conflicts where these arise
- Ensure the CEO/Academic Directors time is used efficiently and plan for commitments in advance
- Track director credit/debit card spending and supply timely copies of receipts as required
- Collate/ process expense claims
- Monitor and manage inbox as required
- Point of contact for internal and external stakeholders
Travel & Logistics
- Arrange international travel, accommodation, transport and itineraries for both Directors and project staff
- Arrange travel visas for Directors
- Manage travel alterations and resolve issues promptly
Administrative Support
- Implement and maintain procedures/ administrative systems
- Support CEO/Director with line-management administration (1:1s, objective setting etc)
- Provide basic budget tracking and administration
- Maintain organised filing systems
- Draft and prepare routine correspondence
- Prepare presentations and documents
- Maintain accurate records and contact databases
- Provide IT support and troubleshooting where needed
Meeting & Document Preparation
- Assist CEO/Director with meeting prep as required
- Prepare agendas and collate meeting papers
- Take and distribute meeting notes/minutes where required
- Track actions and follow up on outstanding items
Team Assistant
- Process staff travel claims for payment, checking receipts and sign off from line managers
- Logistical support for UK based events inc. away days for venues, travel, materials
- Logistical support for project events and workshops (UK & overseas)
- Ad-hoc diary coordination for group events
- Contract management support; including due diligence info and evidence gathering
- Support Comms and other teams as required
This is not intended to be an exhaustive list and the need for flexibility, taking responsibility and working with other members of the team is required. The role-holder is expected to carry out any other related duties that are within their skills and abilities whenever reasonably instructed. This is a description of the role as it is at present. It is the practice of GDI Hub CIC to review role profiles regularly to ensure that they relate to the role being performed. These reviews will be carried out by the line manager in consultation with the role holder.
Experience and Qualifications
The successful candidate is expected to demonstrate the following criteria:
Essential:
- Experience of providing excellent PA support to Directors
- Strong attention to detail
- Professional written communication
- Excellent judgement and discretion
Desirable:
- Experience of providing high level PA support to multiple directors
- Experience of general administration
- Experience of working in a university setting
- Interest in working for a community interest company
- Interest/ knowledge of the disability sector
Skills and abilities
- Excellent verbal and written communication skills, with attention to detail
- Excellent organisational and time management skills, including the ability to work effectively on numerous projects simultaneously – both independently and collaborativelyExcellent computer literacy across all Office applications (Outlook, Word, Excel, PowerPoint)
- Confident to learn new computer packages with ease (e.g. bespoke University finance systems)
- Excellent interpersonal skills with the ability to liaise comfortably with all levels of staff external individuals
- Able to understand financial information
Attributes
- Patient and supportive
- Happy to use own initiative to suggest and try new approaches
- Adaptable and resilient with the ability to work effectively under pressure
- Flexible and excited to adapt to changing scenarios
- Personable and relatable
- Pride in creating streamline approaches to maximise outputs.
How to Apply
To apply for this role, please submit your CV and a covering letter via the 'Redirect to Recruiter' button describing how your skills and experience are relevant. Applications are considered as/when they come in so we encourage applying as soon as possible.
AI Policy
GDI recognises that candidates may wish to use AI to support their job application. However, over reliance on AI-generated content is discouraged and may diminish your chance of success. AI can be used to enhance your application with regards to spelling, grammar and structure. However, the content and writing style must be your own and be reflective of your own skills and experience and personalisation is essential to convey your individual skills, knowledge, and experiences effectively.
GDI does not use AI as standard to shortlist applications or select candidates for interview.
We have made every effort to make this process accessible. However, if for any reason you find it is not, please let us know and we will make an adjustment. We encourage early applications.
Reminder: Applicants must have the right to work in the UK.
Global Disability Innovation Hub (GDI Hub) is an Academic Research and Practice Centre accelerating disability innovation for a more just world. Based
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
KEY RESPONSIBILITIES:
1. Marketing Strategy and Execution:
- Lead the integrated marketing and brand strategy aligned to organisational objectives and KPI pillars
- Deliver twice-yearly strategy reviews supported by dashboards and audience insights
- Ensure campaign planning is insight-led with measurable outcomes
- Partner with Sales and Communications for unified planning
2. Brand Leadership and Positioning:
- Steward CCS and BSF brands with consistent positioning across all channels
- Deliver brand-led campaigns supporting lead generation and audience growth
3. Digital Marketing, Data and Insights:
- Lead a culture of data-driven decision making
- Deliver quarterly dashboards and insights to SLT
- Ensure continuous optimisation across web, email, social and digital journeys
4. Annual Impact Report:
- Lead marketing and amplification strategy for the Impact Report
- Ensure on time publication with strong reach and engagement
5. Key Audience Communications:
- Oversee content cadence across social, email and digital channels
- Launch key organisational products and programmes
6. SME Support:
- Strengthen SME engagement via content, campaigns and Best Practice Hub resources
7. Team Leadership and Culture:
- Lead with a coaching mindset, building a positive and supportive culture
- Provide clear goals, feedback and development aligned with KPIs
ESSENTIAL SKILLS & EXPERIENCE:
- Experience leading integrated marketing functions with measurable impact
- Proven success in improving digital engagement and campaign performance
- Understanding of brand positioning, audience targeting and channel optimisation
Core Competencies:
- High‑standards brand steward – ensures consistent, high‑quality execution
- Strategic, insight‑led thinker – uses data to shape clear direction
Technical Skills:
- Strong analytical capability and insight interpretation
PERSONAL COMPETENCIES:
- High emotional intelligence aligned with a people-first culture
- Commitment to inclusion, collaboration and team development
- People‑first leader – fosters a kind, inclusive and supportive team culture
- Skilled communicator & influencer – builds trust and collaborates confidently
- Calm, adaptable operator – manages shifting priorities and pressure with composure
The client requests no contact from agencies or media sales.
Operations Director
Are you the strategic and collaborative leader who can innovate with and enable the newly formed central operations team to speed reach and community impact while strengthening resilience?
Location: Redbridge/Hybrid, with flexible working
Salary: FTE £52,000 (£41,600 pro-rata with salary review due in May)
Contract: Part Time 28 hours per week, permanent
Closing date: 24 April 2026
Join a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.
Following a review of the current strategy and resources in 2025, the charity has strengthened its resilience and programme impact. We are now seeking Operations Director to bring the operations teams together and ensure their professional skills and knowledge can add value and impact to the mission delivery and team culture.
About the Role
The role calls for a forward-thinking and accomplished Operations Director to drive efficiency, effectiveness, and to embed a culture of shared leadership, continuous learning, and improvement.
Your strategic leadership and operational brief will span central functions of; Finance, Human Resources, Digital Communications, Risk and Compliance.
A pivotal role at the heart of the organisation, you will ensure that operations run smoothly and effectively, aligning systems and processes with strategic goals and ensuring compliance with relevant legislation and regulations.
You will play an integral role with the CEO, Board of Trustees, partners, and colleagues bringing the vision to life, driving forward strategic priorities, and fostering a working culture where people feel valued, supported, and empowered to do their best work.
Personal style is key, you will be a natural collaborator and a strong communicator, able to build trusted relationships with colleagues, partners, and stakeholders alike.
You will lead the team of committed professionals and manage relationships with outsourced specialists, ensuring the support provided strengthens capacity to change, grow and deliver impact for communities.
What you will bring
- Significant experience in a senior operations or leadership role working across multiple disciplines
- Experience in several of the operational areas listed, with a proven ability to apply best practise solutions and to quickly pick up new skills
- Able to lead multiple operational functions, to prioritise, make best use of resources, and ensure they are aligned with our mission and strategic priorities. Experience managing outsourced functions, an advantage.
- Rigorous problem solver and accomplished in data-driven decision-making, evidence and insight based to drive innovation, and operational excellence.
- Track record of embedding organisational change and able to inspire, influence, and bring others on the journey
- Proven ability to identify improvements in organisational systems and processes, with a focus on innovation, efficiency, and impact
- Excellent organisational, prioritising and time management skills
- Fluency with digital systems including Microsoft 365
- Excellent communication, influencing and engagement skills
- Strategic and inclusive leadership skills able to build teams and develop culture
- A ‘can do’ proactive approach, able to work creatively and with impact in resource limited environments
- Resilience, change readiness, self-awareness and a commitment to learning for yourself and your team
We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.
What’s on offer
- A competitive salary (reviewed in May each year)
- 28 hours per week (can be over 4 or 5 days)
- Flexible working with 3 days per week in the office
- 25.5 days leave, full time equivalent 28 days (plus statutory holidays)
- Workplace pension
- Access to a comprehensive Employee Assistance Programme
Shortlisting interviews will take place shortly after by Teams and shortlisted candidates will have an interview on May 6th, 7th or 12th, 2026.
We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
