Communication jobs

Help shape the welcoming heartbeat of a growing feminist charity. 

Rape Crisis South London is looking for experienced and empathetic receptionists to job share.  

As a receptionist for the charity, you will contribute to the effective running of the organisation by managing the reception function on a day-to-day basis, making clients and other visitors feel welcome and safe as they arrive at our building. 

Responsible to the office and facilities manager, you will play a critical role in delivering a smooth and supportive client experience. 

Receptionists Job Share £27,500 FTE (based on-site in Croydon – one role is 26.45 hours per week – from 8.45am to 2pm Monday to Friday; second role is 25.15 hours per week, 1.45pm to 7pm on Monday to Thursday, 1.45pm to 6pm on Fridays).  Extra hours available for holiday cover.

Interview process
Shortlisted candidates will be invited to a one stage interview process:

Stage one: MS Teams

As part of our values-led interview process, we will explore your experience and approach to safeguarding, EDI, wellbeing, feminism, role-specific responsibilities, and trauma-informed practice. For management positions, we will also discuss your people-leadership skills.

Interview questions are sent 5 working days before the interview.

Recruitment is ongoing until the positions are successfully filled, and interviews may be held on a rolling basis.

All applicants must have the right to work in the UK.

EDI Statement
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement. 

 Safeguarding
 RCSL is committed to creating and maintaining a safe, respectful, and trauma-informed environment for all survivors who use our services. We recognise our responsibility to protect adults and young people at risk from harm, abuse, and exploitation, and we understand that safer recruitment is a vital part of safeguarding.

How to Apply

Please submit your CV and a cover letter (up to 1,000 words) explaining how you meet the essential and desirable criteria.

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

If you do not hear from us within a month of applying, please assume you have been unsuccessful.

This is an exciting opportunity to join our team as a Home from Hospital Co-ordinator

We are looking for a Home from Hospital Co-ordinator, working across Craven, Silsden and parts of Keighley

Up to 37 hpw (job share can be considered)

Salary range £24,437- £26,802 (full time equivalent)

Are you passionate about supporting individuals after hospital stays? Join our experienced team at Carers’ Resource. We specialise in helping individuals transition from hospital to home, emphasising independence and well-being.

Key Responsibilities:

• Support individuals discharged from hospital, aiding in their transition to home life.
• Assess client needs and develop tailored support plans.
• Collaborate with hospital staff and community health & social care teams.
• Establish referral pathways to increase community awareness.

Requirements:

• Previous experience in assessing client needs and developing support plans.
• Ability to provide support in home settings.
• Strong interpersonal skills and ability to work independently.
• Previous experience of inputting information to a database.

Additional Information:

No personal care involved.

Closing date for applications: Monday 15th December 2025

Initial virtual Interviews will take place on Wednesday 17th December 2025

High Trees Community Development Trust is seeking an experienced and passionate Head of Children, Young People & Families (CYPF) to join our senior management team and lead one of our core service areas.

This is an exciting opportunity to oversee a wide-ranging CYPF service that directly supports over 400 children and young people each year, and many more through partnerships. You will lead the newly redeveloped Tulse Hill Adventure Playground, ensuring it thrives as a hub for children, young people and families, alongside a portfolio of impactful programmes including school-based mentoring, young leaders’ programmes, family stay-and-play, and peer-led social action.

Supported by our Adventure Playground Manager and a team of youth and play workers, this is an incredibly exciting time for the service – the newly built structures, alongside a small animal area and a growing area, are ready to build an ambitious service around that meets the needs and interests of local children and families.

High Trees is also the lead partner in Building Young Brixton (BYB) – a consortium of 10 youth organisations working with 2,000 young people across Lambeth – which you will coordinate, alongside contributing to the Lambeth Peer Action Collective.

Our Head of CYPF plays a key leadership role that combines strategic oversight with hands-on involvement. You will bring significant experience in youth or community work, with the skills to manage multifaceted services, lead teams, and build strong partnerships with local organisations, schools and statutory bodies. By working closely with our team and partners, you will help ensure that children and young people in Lambeth have the opportunities and support they need to thrive.

Our incredible interim Head of Service will be happy to arrange an informal chat with interested candidates to discuss the day to day responsibilities of the role.

About High Trees

Based in Tulse Hill, High Trees has been rooted in the local community for over 27 years. We delivery community action, employment, education, youth services and community research, working in partnership with local people and local organisations, to build stronger communities and create meaningful change. We are recognised for our collaborative, long-term approach and our ability to adapt and respond to the issues that matter most to local people.

About the role

As Head of Children, Young People and Families, you will:

• Lead and inspire our Children, Young People and Families team to deliver high-impact, community-led work.
• Oversee a portfolio of projects and contracts, ensuring they are delivered to time, budget, and quality.
• Build and strengthen partnerships across the sector to support children, young people and families in Lambeth.
• Act as Designated Safeguarding Lead for CYPF services and partnerships.
• Contribute as a member of High Trees’ senior management team, helping shape organisational strategy and drive our ambitions across all service areas.

About you

We are looking for someone who brings:

• Significant experience in working with Children, Young People and Families.
• A proven track record of leading teams and managing complex projects.
• Excellent communication and partnership-building skills across diverse stakeholders.
• A strategic but practical approach with the ability to balance day-to-day delivery with long-term vision.
• A passion for place-based working, collaboration, and advocating for the needs of children and young people.

Why join us?

This is a rare opportunity to take a senior leadership role in a values-led organisation at a time of growth and ambition. You will play a pivotal role in shaping CYPF services and ensuring that children and young people in Lambeth have the opportunities and support they need to thrive.

We are looking for a creative and driven Philanthropy Manager for a well loved health charity to manage a pool of mid value donors and secure four and five-figure gifts whilst stewarding donors.

This is a hybrid role with two days a week in the London office.

The Charity
A passionate charity who aims to create access to world-leading healthcare, delivered by a thriving workforce and driven by medical research that has a global impact. They have a Fundraising team of approx 20 people securing c£4m+ last year. They are known for their collaborative and supportive working culture, offering competitive benefits in a range of areas including holiday, sick pay, flexible working and pension scheme.

The Role
Lead and deliver a mid-level giving retention and recruitment strategy, for donors giving between £1,000 and £50,000 each year, working with colleagues and senior volunteers to understand potential opportunities for uplift in giving.
Manage the day-to-day delivery of mid-level donor activities, including tracking renewal cycles, supporting donor journeys, and responding to enquiries in a timely and professional manner.
Support the development and delivery of engaging events, and bespoke communications including personalised letters, invitations, proposals, and thank-you communications, ensuring mid-level donors feel valued and connected to the impact of their giving.
Ensure that mid-level donors have the best possible experience of giving to the charity, by engaging with colleagues on the development of appeals to this audience, stewarding those giving at this level, and attracting new supporters
Work with the public fundraising team to thank mid-level donors to fundraising appeals, creating updates and reports, and providing an excellent supporter experience to maximise the opportunity for a longer-term relationship beyond specific appeals.
Support the fundraising activities of the wider philanthropy & campaigns team through identifying donors who may give major gifts or be interested in legacy giving.

The Candidate
Experience of securing four and five figure gifts from individual donors.

Experience in fundraising and donor development delivering an excellent service on the phone, in person, and in written communications.

Experience of creating high quality written documents, such as tailored letters, proposals, slide decks, or other professional materials.

IMPORTANT NOTE

Please note the charity is reviewing applications on a rolling basis so please get in touch ASAP to not miss out.

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Role

This is a unique opportunity to lead the delivery of Law Society's equality, diversity and inclusion (EDI) strategy and make a real impact.

Experienced in motivating and developing teams, you will manage a growing team of dedicated EDI professionals, driving initiatives that help our members embed EDI in their organisations.

You'll bring your expertise to design and deliver impactful programmes, measure outcomes, and ensure our outputs are evidence-based, member-informed and deliver lasting change.

You will build strong relationships with colleagues, members and external stakeholders including senior stakeholders in law firms and in-house legal teams.

If you're ready to lead, influence, and create meaningful progress towards a more diverse and inclusive solicitor's profession, we'd love to hear from you.

What we're looking for

• You will have expert knowledge and understanding of EDI issues, best practice and what works to drive positive change, as well as legal and regulatory considerations.
• You will have strong people management skills, with experience of guiding teams through change.
• You will have excellent stakeholder management skills, with the ability to build relationships across diverse audiences and influence at senior levels.
• You will have excellent communication and problem-solving skills with the ability to deal with complex issues.
• You will have excellent project management and organisational skills with a track record of designing, implementing and evaluating large-scale EDI initiatives and programmes that deliver measurable outcomes.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

Please note first-round interviews for shortlisted candidates will be held online on 14 and 15 January 2026.

We offer hybrid working (with a baseline of two days a week working at our office in Chancery Lane, London and a mandatory in-person team day once a month), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

We welcome applications from people seeking flexible or alternative working patterns and will consider these on a case-by-case basis at appointment.

Please note: if you are an internal applicant, Pay Policy will apply.

If you would like to have an informal discussion about the role, please contact Polly Williams on .

We are delighted to be supporting a UK-based charity in their search for a Learning & Development Officer to join their People and Organisational Development team.

This is a full-time (37.5 hours per week), temporary role based at their Central Office with flexibility for remote working. The role is running for up to 3-months, with the potential to become permanent.

This is a fantastic opportunity for someone passionate about creating a positive learning culture and delivering high-quality development experiences for staff.

Key Responsibilities for this role include:

• Acting as the first point of contact for all learning and development enquiries.
• Managing internal and external development events from start to finish, including liaising with providers, promoting events, and evaluating feedback.
• Overseeing the learner journey from booking through to course completion.
• Managing the Learning Management System (Litmos) and maintaining accurate training records on the HR Information System.
• Producing reports and carrying out data analysis on learning activities.
• Promoting learning opportunities through internal communication channels.
• Supporting organisational development projects and contributing to a culture of continuous improvement.

To be considered for this position, you should possess:

• Experience working in Learning & Development with knowledge of training event processes.
• Strong organisational and time management skills with the ability to prioritise and work independently.
• Excellent communication and interpersonal skills to build relationships across the organisation.
• Proficiency in Microsoft Office and experience with HR systems and Learning Management Systems.
• Strong attention to detail and data analysis skills.
• A passion for learning and development and commitment to self-improvement.

Desirable:

• Working towards or holding a CIPD qualification.

If you're looking for a rewarding role where you can make a real impact on organisational learning and development, we'd love to hear from you.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Desistance, Recovery, and Wellbeing Service Manager - HMP Millsike

Location: East Riding of Yorkshire

Salary: £40,000 per annum

Vacancy Type: Permanent

Closing Date: 14 Dec 2025

About The Role

Are you a dynamic leader passionate about transforming lives in custody? Forward Trust is seeking a Desistance, Recovery, and Wellbeing Service Manager to lead our innovative Connections Services at HMP Millsike, Yorkshire.

What You’ll Do:

• Lead and line-manage facilitators, wellbeing practitioners, and recovery staff
• Matrix manage Prisoner Custody Officers across key units
• Oversee flagship programmes: More Than My Past, Step Back to Step Forward, Thrive, and the Incentivised Substance Free Living Unit
• Lead the prison’s Drug Strategy and embed a culture of desistance, recovery, and wellbeing
• Maintain programme standards, staffing competence, and engaging activity schedules

What We’re Looking For:

• Strong leadership and team management experience
• Proven ability to implement and oversee complex programmes
• Experience working in custodial or rehabilitation settings is highly desirable
• Exceptional organisational, communication, and relationship-building skills
• Passion for transforming lives and building positive prison culture

Be aware that the location of this role is hard to access through public transport.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

Grade: 6

Salary: £15,582 per annum, pro rata (£25,971 FTE)

Position type: Part time, 22.5 hours a week, 12 months fixed term contract (Flexible working considered)

Responsible to: Supporter Care Team Lead/Officer
Direct reports: None
Location: ShelterBox HQ, Truro, Cornwall (Hybrid working with minimum one day per week in the office)

ROLE:

As part of the Supporter Care team, the Supporter Care Assistant will help provide an excellent supporter experience and through every interaction will seek to build meaningful relationships with our supporters which increases their level of satisfaction and engagement. Whether you are handling donations, maintaining a high-quality database, responding to various supporter enquiries and fulfilling their requests, responding to complaints and feedback, or providing supportive administrative services to the department, the delivery of outstanding customer service to our many supporters will remain at the heart of your role and be the focus of your efforts. Over the coming year ShelterBox is transitioning to a new CRM system (Dynamics 365), and the job holder will be involved in supporting team SMEs (Subject Matter Experts) and being active participant in adopting new changes and learning new processes.

WHO ARE WE LOOKING FOR?

We are looking for a proactive and enthusiastic individual with a passion for amazing supporter experience. The ideal candidate will be a great communicator and be a real people person with previous experience in customer facing roles. They will have a keen eye for detail, able to accurately follow processes and have experience handling spreadsheets and databases.

As part of a growing organisation, we are looking for someone with an interest in supporter engagement and international affairs who will continuously seek new ways to ensure supporters are at the heart of everything we do.

Duties will include but not be limited to:

* Delivering a consistent and high quality of supporter engagement through all enquiry channels including inbox, phone calls, social media direct messages and post.

* Managing the ongoing relationship with supporters as they progress in their ShelterBox journey.

* Championing the supporter voice throughout the organisation via meetings, communications and daily interaction.

* Processing and acknowledging all donations that have come in through a range of sources including but not limited to post, website, standing orders, direct debits and financial reconciliations.

* Maintaining accurate gift aid records.

* Ensuring supporter records are kept up to date and data entry is accurate, recording all communications on our CRM database.

* Producing written correspondence such as bespoke letters and responding to feedback or complaints.

* Aiding the Supporter Care Manager, Supporter Care Team Leader & Supporter Care Officer in project work that will develop the team's approach to supporter engagement.

* Supporting and supervising volunteers within the team.

* Taking an active part in ensuring your own personal development.

* Contributing new ideas and continually seeking to improve processes to drive efficiency and improve supporter experience.

* Undertaking general admin tasks related to supporter communications such as filing, scanning etc.

General Duties

Contribute new ideas and continually seek to improve processes to drive efficiency and improve supporter experience.

* Participate in the day-to-day work of the organisation - such as reporting, attending team meetings as required, and taking a flexible approach.

* Following all policies and procedures at all times and contributing to the review of any policies and procedures as required.

* As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.

* Occasionally represent the work of ShelterBox at events to members of the public and supporters.

Warehouse Assistant
Warehouse on Manse Lane, Knaresborough

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Warehouse Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As Warehouse Asssistant, you will play a vital role in ensuring the smooth and effective operation of Yorkshire Cancer Research’s warehouse.  Supporting the Warehouse Operations Manager, you will focus on accurately picking, packing and preparing donated stock for distribution to retail outlets or beneficiaries. 

This role provides an opportunity to make a real difference by supporting the flow of goods that ultimately attracts the funds needed to deliver life-saving research and services across Yorkshire.

Specifically, you will:

• Accurately pick stock from order lists that are sent to the Warehouse.
• Pack goods securely and appropriately for transport to Shops, Beneficiaries or Head Office.
• Pick, prepare and ship parcels for dispatch.
• Accept and put away deliveries from both external suppliers and our Donation Centre. 
• Ensure stock is organised and accessible at all times.
• Assist with stock counts and inventory checks.
• Safely and efficiently load vans at the end of each day with the required stock.
• Follow all warehouse safety procedures and ensure compliance with Health & Safety Regulations.
• Maintain a clean and safe working environment.
• Use equipment (eg. Trolleys, pallet jacks) safely and responsibly and in line with the training provided.
• Work collaboratively with other warehouse employees and volunteers.
• Communicate effectively with the Warehouse Operations Manager regarding stock levels and issues.

About You

To be considered for this role, you will need:

• To be Ideally educated to GCSE or equivalent, or able to demonstrate experience in a similar role at a similar level.
• To be familiar with Microsoft Office and the use of technology.
• To have experience of working across teams and supporting multiple stakeholders.
• The role includes manual handling duties, and therefore, you must be able to safely and confidently conduct manual handling up to the limits specified by the HSE.
• To be highly organised with good time management skills and the ability to prioritise own workload to meet deadlines.
• To have good attention to detail and accuracy.
• To be able to work in a fast-paced environment.
• To be resilient, embrace change and evolution, and be able to encourage others to do likewise.
• To have good written and numerical skills.
• A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:

o A check on your employment history by seeking two references.

o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006.

o A DBS check at basic level.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 12 December 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Business Support Manager to play a pivotal role in our CEO Office in London.

Sounds great, what will I be doing?

We are seeking an experienced and proactive professional to support the Chief Executive and Head of the CEO's Office. The role involves managing and improving reporting systems, drafting briefings, coordinating communications, and providing timely management information. You will oversee internal and external communications, support governance and budget management, line manage the Executive Office Coordinator, and ensure the smooth running of the CEO's Office. This role requires excellent analytical, organisational, and communication skills, with the ability to represent the organisation and respond to queries effectively.

This position would be particularly well suited to someone with Executive Assistant experience who is looking to broaden their skills and step into a more strategic, cross-functional role. It offers the opportunity to build on existing strengths in organisation, stakeholder engagement, and operational support, while gaining exposure to governance, reporting, and leadership-level decision-making.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

We are looking for a candidate with a minimum of five years' experience as Executive Assistant or office management within a complex organisation, including proven line management experience. The ideal person will have excellent interpersonal skills, with the confidence and tact to influence and interact effectively at all levels, alongside strong written communication abilities. They should be a proactive problem solver, capable of multi-tasking and consistently delivering high standards in a fast-paced environment.

When will I be working?

You will be working between the hours on 9am - 5.18pm, Monday to Friday. 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We’re Hiring: Mass Participation Events Manager
UK (Remote) | Full-time | £35,000

Closing date: 9am Monday 1 December 2025

Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.

With an annual income of £3 million, we have ambitious plans to double our income by 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.

Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.

Job Title:

Mass Participation Events Manager

Department/Responsibility for:

Mass participation events and schools fundraising programmes

Gross income budget of £295k for 2026

Recruitment and line management of further members of the team 

Reports To:

Corporate & Philanthropy Manager

Purpose of the Role:

This is an exciting opportunity to join an evolving and growing fundraising team with a new, ambitious strategy for income generation that the whole charity, senior management and Trustees are right behind.

The role itself is new as Cerebra looks to invest in and significantly grow and develop a new mass participation events programme (which includes schools fundraising products). You’ll work closely with the Director of Fundraising, Marketing and Communications who has a strong background in events and community fundraising.

You will lead the development of virtual/digital fundraising events, challenge/3rd party events, in-person owned events, DIY events and our relationships with schools. In time, you will build and foster relationships with other community organisations. You will be responsible for growing the team as the programme expands.  Innovation and product development are key areas of work.

You will play key role in the Fundraising Marketing & Communications directorate and developing our fundraising, audience and supporter engagement strategy.

This is a challenging but well-supported role, where you can make a large, career-defining impact on Cerebra and the children and families that we serve.

Overall budgetary responsibility is approximately £295k of income for 2026, with considerable scope and ambition for improvement.

Key Areas of Responsibility:

1. New events programme

• Develop a multi-year events programme incorporating virtual/digital events, challenge/3rd party events, in-person own events and DIY.
• Project manage the delivery of the events in the programme to raise £295k in 2026.
• Develop multi-channel marketing plans for recruitment, focusing on key audiences.
• Develop multi-channel supporter journeys and top-class supporter experience to deepen engagement and increase income.
• Monitor, evaluate and report on income, expenditure, and supporter acquisition across the events programme and make decisions about where to invest time and resources, accordingly.
• Develop necessary assets, such as fundraising packs. Digital platforms, digital rewards and supporter groups.
• Work with the Corporate & Philanthropy Manager to offer events fundraising to corporate partners.

2. Innovation and product development

• Use data and insights to understand audiences and to innovate and develop new events from prototype and MVP onwards.
• Proactively research and identify opportunities to grow the portfolio, monitoring the market and sector trends and how they could be implemented at Cerebra.
• Constantly seek to iterate and improve events in all areas including marketing, supporter experience, delivery and fundraising.
• Create business cases and plans for each new event.
• Own and grow Cerebra’s own mass participation flagship event “Relay Your Way”.

3. Schools and community groups

• Develop a plan and products to engage schools with Cerebra fundraising.
• Work with the Marketing & Communications team to develop materials to support schools fundraising.
• Work with the Marketing & Communications and Contact Centre teams to recruit schools to take part in fundraising for Cerebra.
• Monitor and evaluate to scale successful schools fundraising products.
• Take learnings from schools fundraising to apply to other groups and organisations.

4. Culture & relationships

• Work to continue the development of a strong, person-centred, empathetic, supportive and inclusive culture at Cerebra.
• Build on excellent relationships between different teams and directorates for each teams’s and Cerebra’s overall strategic goals and objectives.
• Collaborate across departments to align partner activity with service delivery and communications.
• Contribute to strategic, organisational and cultural development.
• Champion innovation, growth mindset and learning from failure.
• Manage relationships with external stakeholders, partners and suppliers to ensure the best outcomes for Cerebra.

5. Budgeting, monitoring and forecasting

• Working with the team and Director of Fundraising, Marketing and Communications to set income and expenditure budgets for Events and Community.
• Monitoring and reporting on income and expenditure and KPIs throughout the year.
• Providing quarterly income and expenditure re-forecasts.
• Ensuring all relevant information is recorded in line with charity, fundraising and data legislation and best practice.

6. Line Management

• Carry out recruitment within the team in line with Cerebra’s practices and values.
• Provide effective, remote line management, support and performance management to direct reports to help them maximise their potential and effectiveness.
• Provide practical and person-centred coaching support to direct reports.
• Ensure there is a continual focus on learning and development and wellbeing.

We offer a competitive salary and excellent benefits, including 29 days holiday (plus bank holidays), pension match up to 6%, £300 home-working allowance, company sick pay, organisational membership of Fundraising Everywhere learning and development platform and the opportunity to work for a cause that truly matters.

To apply, send your CV and a short cover letter (max 800 words) outlining why you’re a great fit.

Interviews:

• Online (Teams): Week commencing 8th December 2025

Join us in creating a better world for children with neurological conditions. Let’s do something extraordinary—together.

We are an equal opportunities employer. If there is anything you need to support you to take part in an interview please let us know. 

In line with our commitment to safeguarding, a full DBS check will be required of the successful candidate.

About Chiva

Chiva works to ensure that children and young people living with HIV have the support and opportunities they need to live well and achieve their greatest potential. We believe they deserve to have their voices heard and taken seriously and place their experiences and views at the heart of everything we do.

Role Purpose

The National Programme Manager will lead the development and delivery of Chiva’s national participation and support programmes.

This includes embedding participation across the organisation, managing key programmes for children, young people and families, and ensuring the diverse voices of children, young people and young adults living with HIV are represented at all levels of service and policy development.

The role combines leadership of programme delivery, staff and volunteer supervision, training, stakeholder engagement and evaluation to ensure long-term impact and sustainability.

 Key Responsibilities

 Leadership

 ● Help develop and oversee the organisation’s participation and support programme strategies.

● Ensure participation is embedded across Chiva, with meaningful involvement of children, young people, and young adults.

● Represent the organisation at regional and national events, advocating for the voices and experiences of young people.

Programme Management 

● Oversee development, planning, and delivery of national programmes for children, young people and families.

● Contribute to managing programme budgets, ensuring financial accountability.

● Provide supervision, training and support to staff, associates, and volunteers.

● Ensure continuous programme development and improvement through co-design with young people.

Expectations of all Chiva Employees

● To uphold Chiva values:

- Acting with compassion

- Taking a holistic approach

- Being open and inclusive

- Developing trust and working with integrity

- Empowering people through a rights-led approach

● To be competent in fulfilling administration tasks relating to their role and willing to undertake any other duties required in fulfilling the objectives of Chiva that are appropriate to the role.

● To uphold Chiva’s Safeguarding, Data Protection, Confidentiality and Equality, Equity and Diversity Policies.

● To be a key member of the Chiva Staff team, taking part in team events, and contributing to the positive organisational culture.

At Chiva we believe that a diverse, inclusive, and equitable workplace is key to fostering innovation and growth. We are committed to building a team that reflects a wide variety of backgrounds, perspectives, and skills. We welcome and encourage applications from individuals of all identities, including race, gender, age, religion, disability, sexual orientation. Our goal is to create an environment where everyone feels respected, valued, and empowered to bring their authentic selves to work.

Person Specification

Essential Criteria:

Experience

● Significant experience in the planning, delivery, and evaluation of youth / family support programmes at a national or regional level.

● Track record of programme management, including design, delivery, monitoring, and impact reporting.

● Experience of embedding youth participation in organisational strategy and service delivery.

● Experience of staff and volunteer management, including supervision, training, and performance support.

● Experience of working directly with children and young people from diverse backgrounds, with sensitivity to their needs, rights, and safeguarding requirements.

● Experience of working with budgets and ensuring financial accountability.

Skills

● Strong leadership skills with the ability to inspire, motivate and manage teams.

● Strong organisational and time management skills, with the ability to manage multiple priorities.

● Strong facilitation and training skills.

● Strong communication and advocacy skills, with the ability to represent young people’s voices at regional and national levels.

● Ability to build and maintain effective partnerships and relationships with a range of stakeholders.

● Commitment to equality, equity, diversity, and inclusion in programme delivery and organisational practice.

Desirable Criteria

● Experience of working within the HIV sector or with young people living with long-term health conditions.

● Knowledge of best practice approaches/policy focus on youth participation.

● Experience of designing or facilitating creative programmes for young people incorporating arts-based approaches.

● Relevant professional qualification (e.g. youth work, social work, or project management).

● Experience of implementing impact measurement and evaluation frameworks in youth programmes.

Additional Information

Chiva requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people. Successful applicants are required to undertake an Enhanced DBS check, along with references.

How to apply
Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.

Deadline for applications: 9am on Monday 5th January 2026.

Interviews to take place on Tuesday 13th and Wednesday 14th January 2026.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

The HR Operations Manager has oversight of IRC UK’s onboarding processes, HR data, payroll, and wellbeing initiatives for approximately 200 UK-based staff.

The role exists to:
•  Lead Operational Delivery: Drive the implementation of the UK People & Culture (P&C) workplan, collaborating closely with European and global colleagues.
•  Ensure Excellence in HR Operations: Manage HR systems, processes, and compliance requirements to deliver a positive and seamless employee experience across IRC UK.

Key Working Relationships
•  All IRC UK-based staff and their line managers, both in the UK and globally
•  IRC global People & Culture colleagues
•  External suppliers, including pension providers, outsourced payroll provider, and benefits partners

Key Accountabilities

•  Lead HR Operations: Oversee and develop the HR Operations team’s core functions, including onboarding, HR administration, and payroll.
•  Safer Recruitment & Compliance: Act as IRC UK’s lead on Safer Recruitment processes and Right to Work requirements, including visa administration and advising on pre-travel preparations, security training, and medical requirements in line with IRC policies.
•  Payroll & Benefits Management: Oversee payroll and benefits administration, serving as the escalation point for HR and Finance colleagues, and drive continuous improvement initiatives.
•  Customer-Focused Service: Ensure a high-quality, customer-focused approach to People Administration across all HR processes.
•  HR Systems & Data: Collaborate with colleagues to maintain and optimise HR systems, data management, and reporting capabilities.
•  Legal & Policy Compliance: Ensure operational compliance with UK employment law and internal policies across all HR activities.
•  Vendor Management: Manage relationships with external providers, including payroll, pension, and other benefits partners.
•  Information Governance: Implement robust data protection practices, ensuring secure handling, storage, and sharing of employee data in compliance with GDPR and other relevant legislation.
•  Audit & Continuous Improvement: Lead and coordinate HR Operations audit activities in collaboration with Finance and global teams, using audit outcomes to drive process improvements.
•  Project Delivery: Manage the implementation of projects aligned with the People & Culture workplan, including GEDI (Gender, Equality, Diversity & Inclusion) initiatives.
•  Employee Relations Administration: Coordinate and administer employee relations matters, including flexible working requests, probation reviews, and redundancy processes, directly managing when possible and escalating risks, for example related to disciplinaries or grievances as appropriate.

Person Specification

•  Passion for Humanitarian Work: Demonstrated commitment to working within the humanitarian sector and supporting IRC mission and values.
•  HR Leadership Experience: Significant experience in leading HR operations, ideally within the charity or non-profit sector.
•  Recruitment Onboarding Expertise: Proven ability to lead safer recruitment practices and deliver effective recruitment initiatives.
•  HR Systems Management: Experience in managing and optimising HR systems and processes to ensure accuracy, efficiency, and meaningful data reporting. Experience of Workday would be helpful. 
•  Leadership & Communication: Excellent leadership, project management, communication, and stakeholder engagement skills.
•  Process Improvement: Ability to apply process improvement methodologies to streamline workflows, enhance operational efficiency, and drive continuous improvement initiatives.
•  Employment Law Knowledge: Up-to-date knowledge of UK employment law and regulatory requirements, ensuring compliance across payroll, contracts, policies, and employee entitlements.
•  Team Development: Strong leadership and emotional intelligence, with the ability to mentor HR staff, delegate effectively, and foster a high-performing, supportive team culture through clear communication and constructive feedback.
•  Time Management: Exceptional organisational skills, with the ability to manage competing priorities, meet tight deadlines, and maintain accuracy in a fast-paced environment.

Qualifications
•  CIPD qualification or equivalent (Level 5 or above) preferred

Standard Responsibilities

Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC team.

Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.

Related standard content: 

IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients.

UK: 
Narrowing the Gender Gap: The IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including flexible hours (when possible), enhanced maternity/adoption leave and pay and gender-sensitive security protocols.

The salary for the role is £50,000-£55,000.

Candidates must have the right to work in the UK.

The application deadline is 14th December 2025.

Interviews will be on MS Teams on Thursday 18 December 2025. We may close this role early due to volume of applicants