Communication lead jobs in sidcup, greater london

Business Development Officer – London, South East and East of England

Role purpose:

1. Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact. 
2. Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income. 
3. Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty. 

Key responsibilities:

Retain and grow existing centre relationships 

• Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential. 
• Deliver against annual centre income targets by supporting centres to continue and expand programme delivery. 
• Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback. 
• Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support. 
• Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships. 

Generate and convert new business 

• Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity. 

• Plan and deliver proactive outreach activity via a Sector Development Plans. 

• Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts. 

• Support new centre onboarding, from initial conversations through to registration and early delivery support. 

• Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities. 

Deliver outstanding customer experience 

• Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback. 

• Ensure every interaction reflects the Leadership Skills Foundation’s values. 

• Maintain consistent and accurate records of communications, registrations, and engagement history. 

• Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities. 

• Champion a customer-first mindset and share insight to improve performance against our customer experience objectives. 

Use data and insight to drive decisions 

• Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors. 

• Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement. 

• Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities. 

Collaborate across teams and support innovation 

• Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback. 

• Feedback insight from centres to inform programme development and sector-specific improvements. 

• Contribute to team planning meetings, training sessions, and department-wide initiatives. 

• Support the induction of new team members and contribute to a collaborative, learning-focused team culture. 

Skills, experience, and knowledge

Essential 

• Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.  
• An understanding of education systems in the UK.
• An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
• Strong interpersonal and communication skills.
• Experience of working on own initiative and being a self-starter.
• Confidence in presenting externally to customers and partners.
• Experience of working with sales forecasting tools and Management Information systems.
• Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
• Ability to present information concisely using Microsoft Office programmes.
• An ability to network, influence and build relationships with key stakeholders and customers.
• An ability to convert external relationships into long standing customers results.

Desired

• Previous experience in a sales environment.
• An understanding and passion for leadership skills development and the value it provides for young people and centres. 
• Excellent customer service skills.
• An understanding of awarding bodies and their operating landscape. 

There are numerous benefits that are available to you as a member of Leadership Skills Foundation.

In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.

Contractual benefits:

• Standard 36 hour working week.
• 25 days annual leave rising to 30 days per year after completion of five years’ service.
• Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
• Agile/flexible working.
• Home working.

Non-contractual benefits:

• Discretionary extended Christmas break.
• Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
• Meaningful and regular one-to-one system as part of a structured personal development process.
• Sight test and eyewear financial support.

This experienced helpliner will help us grow our reach and better support people affected by migraine. We are looking for a dedicated and passionate self-starter with the ability to prioritise their own workload whilst supporting our community.

The ideal candidate will be engaged and willing to learn with a proven track record of delivering support services within the charity sector. They will be an excellent communicator who is good at self-motivating in a remote role and has experience in building meaningful relationships with a range of stakeholders. They will also be able to multi-task on a daily basis by supporting our service users through a range of platforms.

Experience of supporting service users face to face, being able to extract data for reporting, grow existing services and the ability to deliver presentations would also to desirable.

We are seeking an Exhibitions and Collections Projects Manager to join the Crafts Council on a permanent basis. This is a vital role in the Public Programmes team to oversee the maintenance and development of Crafts Council Collections and the delivery of key temporary exhibitions.

Reporting to the Senior Collections and Programme Manager, this role will ensure the Crafts Council Collections are documented and preserved to a high standard for future generations. They will also support the strategic development of the Crafts Council’s programme, managing relationships with external commercial partners, artists and institutions, overseeing project budgets and timelines and contributing to reporting and evaluation frameworks.

This is a dynamic and hands-on role which involves working across the organisation and beyond to deliver and communicate best practice in exhibition production and collection management.

About You

• You will bring adept production and organisational skills to this role
• You will be confident leading the planning and delivery of exhibitions and collection projects working in collaboration with artists, partners, contractors and venues
• As an experienced exhibition project manager, with expertise in collection management, you will have a strong understanding of what it takes to successfully realise displays to a high standard and be familiar with collection management procedures and systems
• You should be a self-starter who is confident working independently and as part of a team
• You should be a clear communicator ensuring that project information is disseminated and adhered to by all stakeholders.

Main Duties

In collaboration with the Senior Collections and Programme Manager, you will:

• Oversee planning and arrangements for installation and de-installation of exhibitions including Brookfield Properties Craft Award summer exhibitions
• Maintain exhibition and collection project budgets, timelines and documentation to a high standard
• Lead dynamic teams of casual assistants, freelance technicians, designers, conservators and photographers as required
• Facilitate accessibility of the Crafts Council Collections including Primary, Handling, Archive, Oral Histories and Library. Leading on both online accessibility via Collections Online and ensuring the collection is available to its audiences physically
• Ensure maximum impact from National Lottery Heritage Funded project 'Craft for the People' Is achieved, ensuring crafts council collection is available to a wider amount of people and is more resilient
• Oversee management of upcoming loans, arranging object transportation, entry and exit processes, loan agreements, mounting and conservation, where needed
• Lead on loans marketing and collections income generation projects
• Oversee collection management projects, including acquisitions, auditing, condition checking, improving packing, image and copyright licensing, object photography, location and movement control. Recording Information on Crafts Council's CMS Museum Index +
• Review and improve collections storage processes, embed collections trust benchmarks in security, building management system for temperature and humidity control, pest and disaster management
• Contribute to implementing cost-effective and environmentally sustainable working practices for exhibitions and collection maintenance
• Ensuring that we are recording the impact of our programming by recording data and KPI's. Integrating our customer relationship management system Salesforce.

Please see our Job description for further details.

Salary
£31,500 gross per annum based on part-time working 32.65 hours / 4.5 days per week

(£35,000 gross per annum based on full-time working)

Contract and Hours
Permanent, 32.65 hours / 0.9 / 4.5 days per week

A typical working day is 9.15-5.30pm, including a lunch break (unpaid). With some remote work, a minimum of three days per week are to be worked at Crafts Council office and gallery.

To commence as soon as possible from July 2025 onwards.

Crafts Council aims to support flexible working and part time arrangements where it is appropriate for the role.

Deadline: 12 noon Wednesday 18th June 2025

Interviews: From week commencing Monday 30th June 2025

We are seeking a dynamic and creative fundraiser to support activity across community and events fundraising. The role will focus on providing exceptional stewardship for our calendar of community and events fundraising. You’ll build relationships with supporters and deliver impactful events as well as grow our income through individual giving. 

About Us

The Brompton Fountain is the children’s charity at Royal Brompton Hospital - a world leading specialist centre for complex heart and lung disease. We work in partnership with the teams on the wards, paediatric intensive care unit (PICU) and in outpatient clinics. Our charity provides support and resources for patients, families and staff, as well as funding lifesaving medical equipment, accommodation - so that parents can stay close to their child during an admission, toys and entertainment for the playroom and improvements to the facilities to create the best possible environment for families to promote their wellbeing during what can often be a very challenging time. In collaboration with the hospital trust and the NHS we also fund research projects and develop new initiatives for babies, children and young people with heart and lung conditions. 

About You

Our ideal candidate will have experience of working in a fundraising or similar role. You'll have strong written and verbal communication skills to write engaging and inspiring content and messaging. An ability to empathise and communicate effectively about our work is key. If you like the sound of our role then this could your opportunity to join a children’s charity with great credibility and big ambitions as we broaden our reach and significantly increase our impact. 

Main Duties and Responsilbilties 

Community and Events Fundraising

• Assist in the planning and execution of a diverse range of fundraising events, including challenge events and community initiatives.

• Support the management of event logistics, including participant communication, volunteer coordination, and on-the-day activities.

• Collaborate with external partners and suppliers to ensure smooth event operations and build strong relationships for future collaboration.

• Lead outreach efforts to engage new local community partners, such as (small) businesses, schools, and clubs, promoting fundraising opportunities and supporting their initiatives.

• Lead on generating income through supermarket schemes. • To represent the charity when required in schools, engagement events and cheque presentations. 

Individual Giving

• Manage the regular giving programme by implementing a rolling 12-month plan of meaningful touchpoints to deepen relationships.

• Develop and implement a plan to encourage increased giving and recruit new regular donors with personalised cultivation and stewardship.

• Maximise engagement and retention of individual supporters (giving at lower to mid-level) by prompt thanking, excellent stewardship and building effective donor journeys.

Supporter Care

• Serve as the primary point of contact for community and events fundraisers, delivering outstanding stewardship ensuring they receive the information and support needed to maximise their fundraising potential while maintaining the highest standards of stewardship and being respectful of potential sensitivities particularly when working with families who are fundraising in memory.

• Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.

• Maintain our CRM database ensuring accurate records to track communications, income, and supporter preferences, ensuring compliance with GDPR and data protection laws. 

Administrative and Financial Support

• Process cash and cheque donations, Gift Aid and matched funding claims, ensuring this income is processed and recorded accurately on our database.

• Manage the distribution of supporter resources, conduct stock checks for fundraising materials and ensure an organised work environment for all fundraising assets.

• Overseeing our online shop.

Marketing and Communication

• Create engaging materials (posters, leaflets, stories etc), social media content and e-newsletters to inspire participation in fundraising activities.

• Produce impact reports and collate information for the HOF to support fundraising initiatives and grant applications.

• Ensure fundraising and associated webpages are kept up to date. Team Collaboration

• Work collaboratively with the wider team (when required) to support in-hospital and community events as well as assisting with tasks as needed to ensure smooth charity operations.

• Support the CEO and team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.

• Any other duties as required by the Head of Fundraising.

Additional Information

Salary is £30,000 - £32,000 per annum (DOE). The role covers 37.5 hours per week. Two days per week working in our charity office at Royal Brompton Hospital - London, and the remaining hours to be worked remotely. Occasional evening and weekend work subject to our events calendar. Exact working pattern to be discussed at the interview stage.

One-year fixed term contract with the potential to extend contract length subject to performance and funding.

A full driving licence or the ability to travel to events and meetings within London and the South East is essential.

Applicants must be eligible to live and work in the UK to apply for this position.

The role requires successful completion of an enhanced DBS check and mandatory training including level 3 safeguarding (costs covered by charity). Any job offer and subsequent employment is subject to satisfactory references / checks and a three-month probationary period.

The Brompton Fountain is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

You are providing your personal information to The Brompton Fountain and Royal Brompton and Harefield Hospitals (part of Guy's and St Thomas' NHS Foundation Trust) for the purposes of staff administration; administration of membership records (Foundation Trust Membership); crime prevention and prosecution of offenders; National Fraud initiative and occupational health purposes and by applying for this post you hereby consent to the charity and Trust processing of your personal data as outlined above

Benefits

• Flexible working hours to balance home / work life

• Time off in lieu for evening and weekend work

• Home office set up including phone, laptop and printer. • Pension scheme.

• Training and development with career progression opportunities.

• Reasonable expenses paid for offsite meetings and activities

• 27 days holiday entitlement plus 8 bank holidays

• Blue Light Card: enjoy discounts both online and in store across various outlets. 

Job title: Marketing Manager

Reports to: Charis Evans, Managing Director, CST Professional Development

Location: Home-based, with occasional travel for meetings and events. We provide equipment to support you working from home and pay reasonable expenses when you need to travel for work.

Salary: £40,000-£45,000 a year.

Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.

Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years.

Working hours: Full time, 37.5 hours a week. We are happy to consider part time and flexible working options.

Job overview We are seeking an experienced and dynamic Marketing Manager to lead and execute marketing strategy for our conferences, events, membership and consultancy services within the education sector. The ideal candidate will play a pivotal role in promoting the CST brand, increasing attendance and engagement at our events and driving membership and business growth through strategic marketing activities. They will also line manage, support and develop a Marketing Executive.

Key responsibilities

1. Developing and implementing integrated marketing strategies for CST’s services, aligned with organisational goals and values.

2. Working closely with key stakeholders to define and achieve marketing goals and income targets.

3. Engaging with CST thought leadership and policy output to understand key trends in the school trust sector and undertaking competitor analysis to identify opportunities for CST in the education market.

4. Understanding CST membership engagement data and using it to inform the planning and execution of multi-channel marketing campaigns that build audiences and pipelines for CST events and services.

5. Managing marketing calendars to ensure timely delivery of campaigns, in line with the events, communities and membership calendars.

6. Overseeing the creation of compelling marketing materials including, brochures, landing pages, social media and email campaigns, blog content and promotional video.

7. Collaborating with subject matter experts in-house and across a wide range of partners to produce thought leadership and guidance for the benefit of CST members.

8. Supporting the delivery of conferences and events and working in partnership with the events team and external partners to ensure seamless integration and quality assurance of marketing and operational activities, including onsite branding and promotional activities.

9. Working closely with CST’s Head of Communications to manage the services areas on CST’s website.

10. Build relationships with CST partners and other sector organisations to identify and create cross-promotional opportunities.

11. Using the CST CRM and other analytics platforms to report on the performance of marketing activities.

12. Any other duties that may be delegated by the MD of CST PD.

Person specification

Essential skills and experience

• 5+ years marketing and communications experience, ideally in the education or membership sector, including experience of managing people.

• Output focused, able to execute a range of communications across channels efficiently.

• People-centred, adept at forming and maintaining positive relationships with colleagues and external stakeholders.

• Fluent and precise, an excellent communicator who writes well and oversees good design.

• Data driven, with a relentless focus on monitoring impact and hitting ambitious targets.

• Proficient with CMS, CRM and marketing automation tools and analytics software.

• Familiar with Adobe Creative Cloud suite and Canva

• Highly organised, with the ability to prioritise and work to tight deadlines.

• Committed to ongoing development of themselves and their colleagues.

• Someone that embodies the Nolan Principles and acts with integrity and discretion.

• Aligned with CST’s aims to promote education for public benefit.

• Skilled at working remotely as part of a close-knit team. Desirable skills and experience

• A degree and/or professional qualifications in marketing and/or communications

• Membership of the Chartered Institute of Marketing

Office based, London (with hybrid working)

6-month fixed term contract

Are you an experienced strategic leader ready to make an immediate impact? The Royal College of Speech and Language Therapists (RCSLT) is seeking an Interim Head of Membership Engagement and Strategy to lead a critical transformation of our membership and marketing functions. This is a unique opportunity to join a values-driven organisation at a pivotal moment and help shape how we engage, support, and grow our professional community.

Who we are

The Royal College of Speech and Language Therapists (RCSLT) is the professional body for speech and language therapists across the UK. The RCSLT has over 22,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

The Royal College of Speech and Language Therapists (RCSLT) is looking for an experienced professional to review and transform our current membership and marketing functions. In this pivotal role, you’ll shape and deliver a unified, efficient, and future-focused engagement strategy that reflects the evolving needs of our members.

You will lead and support a talented team, which includes the Enquiries Team and the Membership and Marketing Manager, ensuring we have the right structures, systems, and capacity in place to deliver outstanding service. Your leadership will enhance how we connect with members and customers - both online and offline - driving improved engagement, satisfaction, and retention.

If you're ready to make a lasting impact and build a high-performing, member-centric function, we’d love to hear from you.

What we are looking for

The ideal candidate will have a background and experience working within a membership organisation and have a clear understanding of what it takes to build a high-performing, member-focused function. You will bring strong time management skills, be self-motivated, highly organised, and capable of working efficiently both independently and as part of a team. Most importantly, you’ll understand the aims and values of the RCSLT and demonstrate the ability to embed these into your work and strategic approach.

If you're ready to bring fresh thinking, strategic insight, and strong leadership to a nationally respected professional body, we’d love to hear from you.

Please see the role brochure for more information on the required knowledge and experience necessary to be successful in the role.

What we can offer you

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment including, hybrid working arrangements
• Generous pension scheme
• Life insurance cover
• Season ticket loan scheme
• Eye care voucher scheme
• Family friendly employer including enhanced maternity and paternity leave
• Cycle to work scheme
• Access to an Employee Assistance Programme and more!

How to apply

For more information and to apply online, please visit our recruitment portal.

Closing date: 5.00pm on Friday, 20th June 2025.

Interview date: w/c 30th June 2025 (held virtually).

Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.

The role may close earlier than the stated deadline if we receive a high volume of applications.

We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
 

We’re looking for a relational person with good emotional intelligence and communication skills, driven and care about high standards of work. With a background in fundraising or external stakeholder relations/partnerships management, you will join our established team to build new relationships, increasing our Mid-level and Major donors. 

The important stuff 

Salary: from £35,000 dependent on experience

Contract: Full-Time, Permanent, 9.30am - 5.30pm with occasional evening work for events such as our Spear Celebrations

Location: Hammersmith, London. Core team office days are Monday, Tuesday and Thursday with flexibility on other weekdays

Closing date: Monday 9th June 

Interviews: First interviews will be held in-person on Thursday 19th June. Final interviews will be held online Wednesday 25th June. 

Application pack: Have a look at our application pack for more information about the role and Resurgo.

Benefits

• 28 days annual leave (including Christmas Gift Days) plus bank holidays
• Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
• Regular staff prayer meetings, conferences and retreats (one residential)
• Excellent Health Insurance plan, including gym discounts and other perks

Person Specification 

• An active Christian, passionate about personally representing the values and beliefs of Resurgo, and our mission to equip and support young people facing barriers to employment to enter work.
• Outstanding people skills; experience of relationship management within philanthropy, or a business development or client account management role.
• Strong written and verbal communicator including effective influencing and negotiation skills.
• Experience of developing and delivering operational plans to meet targets including running and hosting large and small events.
• Proven success of generating income, meeting targets or securing new business is desirable.
• An interest in research and data on the wider landscape that impacts young people facing barriers to employment.

Key Responsibilities

Relationship Management

• Develop and manage relationships with Resurgo’s major donors, asking for financial support at the right time.
• Create bespoke stewardship plans for existing major donors and new prospects, including in-person meetings, written updates and reports.
• Help to develop mid-level giving by creating stewardship plans and tailored written communication.

Business Development

• Develop and implement the business development, attending networking 
  events, asking for introductions and being confident using LinkedIn to 
  look for new opportunities, identifying, researching and contacting 
  potential supporters.
• Work with the corporate teams to cross-promote opportunities; identify and 
  further engage potential high-level donors within businesses and vice versa. 

Events

• Assist with the planning and delivery of a variety of fundraising events, 
  working closely with the impact, communications and finance teams to 
  generate strong results.
• Help to develop and deliver new strategic events to further engage 
  major and mid-level donors with Resurgo’s work.

Financial Management

• Help to monitor the major donor pipeline, regularly reporting on income and progress against targets and help with financial management using a CRM (Salesforce).

Active Participation in the Philanthropy and Wider Resurgo Mission

‘To Inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery.’

• Help build and develop Resurgo’s ethos and Christian life as a team member
• Lead and contribute to regular team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Financial Planning and Analysis Lead

About the role

With an income of over 32 million pounds last year, the work of our Finance Team is vital in supporting the wider organisation and enabling us to put our funds to the best possible use.

The role will provide leadership and expertise to AIUK's financial planning and analysis function. Reporting to the Head of Finance and with management responsibility for two Finance Business Partners, the role will take a strategic approach to the design and communication of accurate and timely financial information. The role will also drive a business partnering approach, enabling informed and proactive decision-making across the organisation.

The role will lead on ensuring financial planning and analysis processes and outputs are robust, user-friendly, and adaptable to evolving needs, providing the foundation for efficient and effective financial management. The role will collaborate across teams to maintain and build financial literacy and confidence, empowering budget holders to fulfil their responsibilities. By integrating financial planning with organisational priorities, you will drive improvements that enhance decision-making, resilience, and long-term sustainability at AIUK.

More details can be found by downloading the job description from our careers portal.

The role may be for you if:

• You are qualified with a recognised accounting qualification or substantial experience, having detailed technical knowledge of financial accounting, and experience in financial planning and analysis.
• You have the skills to operate in a modern digital workplace, with a good understanding of financial software and systems, and experience of embracing new digital tools to foster collaboration and enhanced productivity.
• You are an experienced line manager looking to step up into a senior financial management position in an exciting organisation.
• You are skilled in building relationships, to understand the needs of key stakeholders, and in communicating financial information to stakeholders who may not have a strong financial background.
• You collaborate and positively contribute to an inclusive culture

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.

‍About Betknowmore UK

Our Vision

At Betknowmore UK, we work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. ‘We want people to be empowered, to live the life they want to lead.’ Read more about our values, strategy and impact.

We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.

How we started

Betknowmore UK was established in 2013 by Frankie Graham, who lived with a gambling addiction for nearly 20 years, prior to successful recovery in 2006. Find out more about our organisation and history via our website. 

Role Overview

We are looking for an experienced and dynamic Community Outreach Manager to manage and expand our outreach efforts. The Community Outreach Manager will be responsible for leading a team to deliver Betknowmore UK's Community Outreach services, engaging with local communities, and supporting individuals impacted by gambling harms. 

This is a key leadership role that involves overseeing the service’s strategy, operations, and delivery, ensuring that services are accessible, effective, and meet the needs of diverse communities. 

The Disclosure & Barring Service (DBS) -Disclosure

Betknowmore UK aims to promote equality of opportunity for all with the right mix of talent, skills and potential. Betknowmore UK welcomes applications from diverse candidates. Criminal records will be taken into account for requirement purposes only when the conviction is relevant. As Betknowmore UK meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 20131198. All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.

‍Key responsibilities and accountabilities

1. Leadership and Team Management:

• Lead and manage the GOALS team, ensuring they have the resources, support, and training to effectively deliver services.
• Provide regular supervision, mentoring, and performance feedback to outreach staff.
• Design and implement training plans to enhance team capabilities and leadership potential. 
• Set individual and team performance goals, conduct regular performance reviews, and offer constructive feedback. 
• Identify opportunities for improvement and support team members in their growth and development.
• Develop and maintain a high-performing team culture that reflects Betknowmore UK's values and commitment to compassionate, non-judgmental support.

2. Service Delivery and Development:

• Oversee the delivery of community outreach initiatives aimed at raising awareness of gambling harm and providing support to individuals and communities.
• Ensure the team is effectively engaging with local organizations, community groups, and other stakeholders to increase the visibility of our services.
• Monitor the quality of service delivery and make improvements where necessary to meet the needs of service users.
• 3. Strategic Planning and Service Improvement:
• Collaborate with senior management to develop and implement the strategic direction for community outreach services, ensuring alignment with Betknowmore UK's wider objectives.
• Continuously evaluate service effectiveness, gathering feedback from stakeholders, service users, and team members to drive continuous improvement.
• Lead the development and implementation of outreach campaigns and partnerships to engage at-risk communities.

4. Reporting and Compliance:

• Maintain accurate and up-to-date records of outreach activities and case management, ensuring compliance with confidentiality and safeguarding procedures.
• Prepare and present regular reports on service performance, including outcomes, challenges, and achievements.
• Ensure that all outreach services meet organisational standards, as well as external regulatory requirements

5. Stakeholder Engagement and Networking:

• Build and maintain strong relationships with external partners, including community organizations, local authorities, and support services.
• Represent Betknowmore UK at community events, conferences, and other networking opportunities.
• Work collaboratively with other service lines within the organization to ensure a holistic approach to supporting individuals with gambling-related harm.

Key Requirements

Essential:

• Must be London based as you will be required to attend community events and in-person meetings within the Greater London area.
• Significant experience in a leadership or managerial role within a social services, community outreach, or public health setting.
• Demonstrable experience in managing outreach or support services, with a focus on community engagement and impact.
• Strong communication, interpersonal, and presentation skills.
• Proven ability to work independently, manage a team, and collaborate with diverse stakeholders.
• Ability to analyse data and use insights to improve service delivery and outcomes.
• Commitment to promoting equality, diversity, and inclusion in all aspects of work.
• Strong organisational and time-management skills, with the ability to handle multiple priorities effectively.

Desirable:

• Knowledge and understanding of gambling harm, its impact on individuals and communities, and the available support systems.
• Experience of working in or with the gambling sector, or experience of working with vulnerable or at-risk populations.
• A relevant qualification in social care, public health, or community outreach.
• Knowledge of safeguarding policies and procedures.

Application Instructions

Please read the Job Pack for full details of the role. Applications must contain a cover letter and a CV to be considered for the role. Your cover letter (no more than 2 pages) and should outline how you meet the role specification and demonstrate an interest in the role. Interviews will be held on a rolling basis.

About the role:

Step into a role where your leadership can spark real change - not just for individuals facing some of the toughest moments in their lives, but for your own professional journey too. As the first Service Manager at Single Homeless Project's (SHP’s) brand new Westminster Harrow Road Assessment Hub, you’ll be at the heart of a dynamic responses to street homelessness. This isn’t just management - it’s the chance to lead a skilled, passionate team delivering intensive, life-affirming support in an area with some of the highest levels of need in London. Every day brings new challenges, fast decisions, and the opportunity to make an immediate difference to our clients lives.

You’ll oversee a highly motivated team working quickly and compassionately to assess needs, open up housing pathways, and connect people with vital services - from healthcare and immigration advice to long-term housing and reconnection with their home boroughs. Through your leadership, you’ll ensure the hub runs smoothly and effectively, reducing time spent on the streets and creating space for lasting change. This is a role for someone who thrives on fast-paced, meaningful work and who’s ready to develop their career in a forward-thinking organisation like SHP, where innovation, collaboration and personal growth are part of the everyday.

About you:

• Strong background in homelessness, housing, or support services.
• Confident in leading multidisciplinary teams in high-pressure environments.
• Understands trauma-informed care and the importance of personalised, outcome-focused support.
• Skilled and experienced in building partnerships and navigating complex systems with confidence and clarity.
• Committed to making a real difference in the lives of vulnerable people.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 15th June at midnight

Interview date: Monday 23rd and Tuesday 24th June Online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions.

Royal Voluntary Service has an opportunity available for a Legacy Manager to join our team. You will join us on a full-time, permanent basis, and in return, you will receive a salary from £42,810 per annum

About the Legacy Manager role:

The Public Fundraising team are responsible for recruiting and stewarding new supporters in order to secure long-term income and growth. The fundraising team has real ambition to grow and develop, and Legacy and  In-memory giving will form a key part of these plans.

You will lead on the development and implementation of a new Legacy & In Memoriam fundraising strategy that will

support our vision to grow income in this area. To do this you will be an ambitious, confident and experienced Legacy fundraiser with a passion for excellent customer experience and a natural collaborator. You will be

great at building relationships with internal and external stakeholders. You will work with teams across the charity to establish potential within our existing networks as well as reaching new audiences.

This is an opportunity to build and shape Legacy and In-mem giving at Royal voluntary service. You will be responsible for putting together plans to acquire new donors as well as building comprehensive stewardship plans for legacy pledgers and in-memoriam donors.  You will have experience of delivering legacy events, marketing and setting and meeting ambitious KPI’s.

The role will work closely with the Head of Public Fundraising, research and implementing other new Legacy and in memoriam opportunities. All legacy administration is handled externally.

Location: This role is Home based with occasional national travel

Hours: Monday to Friday, 35 hours per week

Benefits

• 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
• Ten weeks’ company sick pay following successful completion of probation
• A great pension scheme
• 2 x Salary Death in Service Benefit, subject to qualification
• Enhanced Family Leave schemes
• An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
• A 24-hour doctor line, financial support with dental/optical and other therapies
• A free and confidential employee assistance programme with up to six face-to-face sessions counselling included
• Extensive online and on the job training to ensure you will succeed in your role
• Opportunities to discuss flexible working
• Opportunities to develop new skills and progress your career
• The chance to make a positive, lasting impact that changes lives, communities and society

What you'll bring as our Legacy Manager :

Knowledge

• Experience of developing and managing a mixed Legacy and In-Mem Marketing portfolio.
• Experience of stewarding legacy prospects to become pledgers
• Excellent knowledge of GDPR, Fundraising Regulator guidelines, and other fundraising standards.
• A good understanding of working across a variety of fundraising channels; including digital, email, social media, direct mail, telemarketing, and SMS.
• A good understanding of using Charity CRMs.
• Proven record of managing agencies
• Proven track record of planning and delivering events
• A proven track record of delivering successful legacy and in memory fundraising programmes
• Understanding of UK legacy and in memory giving market including future trends and direction.
• Ability to report and analyse online and offline campaigns, including interpreting results, applying learnings and making recommendations to increase income.
• Ability to design, develop and deliver training and development activities for both staff and volunteers.
• Proven track record of delivering legacy cultivation events

Skills

• An excellent communicator, both verbally and in writing, and able to build and develop strong working relationships across an organisation.
• Strong public speaking skills and experience of speaking at events for volunteers and supporters .
• A self-motivator with excellent organisational skills and ability to prioritise and deliver multiple projects to schedule.

Experience

• At least 5 years’ fundraising experience especially in legacy and in memory fundraising
• Experience of integration of legacy & in memory fundraising promotion across an organisation
• Experience of working in a dispersed charity with operational volunteers
• Experience of working with volunteers in a fundraising capacity.
• Experience or understanding of the nature of home/remote working.

Please refer to the role profile available to view on this vacancy for full details of this opportunity.

If you feel have the skills and experience to become our Legacy Manager  please click ‘apply’ today, we’d love to hear from you!

The closing date for this role is Friday 4th July 2025. However, we reserve the right to close this vacancy early should sufficient applications be received.

At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.

Join Royal Voluntary Service and together we can change lives, change communities and change society.

Be a part of a collective and supportive team by joining the London District.

Our NPNP (New Places for New People) District Lead will help begin and grow new Christian communities (NPNPs) across London, especially with and among people experiencing poverty.

This is an exciting role working with our circuits, pioneers and local leaders to inspire vision, and discover New Places for New People. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, to share, grow and develop ideas dynamically with others.

Why work with us?

A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.

We're also recruiting a Faith-Rooted Community Organiser (FRCO) to work alongside this role. Check out that role on Charity Jobs too.

The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world-class care, helping to ensure the best outcome and experience possible for children and their families.

Having raised more than £30 million to build and equip the hospital, today we continue to work hand in hand with the NHS, providing funding for the most up-to-date equipment and facilities. We also fund services like the play specialist team and emotional support for families.

This is an opportunity for a motivated and enthusiastic individual to join a small but determined team.  Working closely with the wider charity team, this role offers a real opportunity to see the impact that your work has on the children and families we support and to grow our fundraising reach within your geographical region.

The geographical region will cover anything west of Bridgend and up to Aberystwyth. Ideally, candidates would be based in the Carmarthen/Llanelli area. This is a home-based role, with frequent travel throughout Wales, and monthly travel to Cardiff.

Scope of role

This recently created role within the Noah’s Ark Charity, which will grow our regional community fundraising presence and offering.  The postholder will know the West Wales area well and will become the expert in fundraising opportunities within the region, building strong relationships within the community, including companies and will develop supporter-led activity. The postholder will plan for and deliver income for the charity within the region, in line with wider fundraising strategy. 

KEY DUTIES AND RESPONSIBILITIES

1. Income generation

- To plan for and deliver income to target through key performance indicators as agreed with community fundraising manager.

- To develop new supporter relationships within the community, in a planned way, to achieve income and provide excellent supporter care to ensure the relationship is ongoing, beyond one-off support for the charity.

- To lead on and deliver community fundraising within the region, through relationships with patient families, third party fundraisers, community groups, schools and education establishments and public bodies.

- To build strong corporate partnerships within the region, to an agreed income level, with the support of the community fundraising manager and head of fundraising and development.

- To lead on key projects to develop income generation.

- To contribute to the strategic development of community fundraising.

- Plan and deliver events in the community where necessary.

- Secure and deliver engaging presentations to groups and organisations.

2. Ambassador programme

- To build the family ambassador programme within the region, growing the network of key supporters who will represent and be the face of the charity within their local community.

- Support the community fundraising manager with the development of the ambassador programme including training and thanking opportunities.

3. Supporter experience

- To champion consistent and excellent supporter care.

- To record all communications accurately on the database, ensuring information is gathered and recorded in accordance with the requirements of the data protection act, GDPR and the charity’s data protection policy.

- To respond to supporter enquiries in a timely manner and deal with complaints, escalating as appropriate.

- To deliver an excellent supporter journey and contribute to the central supporter journey for community fundraising. 

4. Cross team working

- To work collaboratively with fundraising colleagues across the team to deliver wider fundraising income and charity objectives.  For example, gifts in wills, regular giving, event participation, volunteering and communications.

5. Budgets

- Work with the community fundraising manager and head of fundraising and development, to build and manage a detailed fundraising budget, including income and expenditure.

- Provide forecasts throughout the year, for agreed streams of income.

6. Best practice

- Ensure all fundraising practice is in line with organisational guidelines and policies.

- Encourage and champion compliance and best practice within the fundraising team.

- Ensure own compliance with fundraising standards and requirements, keeping up to date with key policies and regulations, including the fundraising regulator, chartered institute of fundraising and the charity commission.

7. Undertake any other duties which might be required to fulfil the general purpose of the post.

CENTRE FOR AGEING BETTER 

Deputy Director - Work

• Permanent
• Salary £71,729 per annum
• Full time
• Flexible working options will be supported.
• Central London Office and Hybrid working

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

The Centre for Ageing Better is looking for a talented Deputy Director to lead on work, retirement and transitions. Overseeing a programme of research, policy development, influencing activity and a growing employer network you will be leading our work to ensure equitable access to decent work for those aged 50+.

We are looking for someone with a good understanding of the UK labour market policy and the implications and opportunities for those aged 50+. You will be skilled at developing strategy and leading a multi-disciplinary team to translate it into an impactful programme of work. You will be comfortable working externally to build relationships and make the case for change to policy makers, potential funders and in the media, and you will bring research expertise and experience of developing and delivering research projects using a variety of methods. 

It’s an exciting time to join us and as a member of our senior management team you will help shape our organisation over the next few years, support our fundraising and business development activity, and lead cross-organisational networks and activity.

How we work is as important as what we do – you will be a collaborative and empowering leader, committed to equality, diversity and inclusion, and able to support and inspire a high performing team to help achieve our ambitions. 

If that sounds like you and you are up for the challenge then we’d love to hear from you.

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society. 

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion. 

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

To Apply

To apply please follow the link to complete an application form and Equality and Diversity form. Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post. 

Failure to do so will result in your application being automatically rejected.

The closing date for this role is midday 16th June with in-person interviews on 24th June.