Communication manager jobs in battersea, greater london

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Manager to deliver outstanding pastoral support and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It combines practical management, team leadership and youth-centred insight to embed NYO’s ethos into every aspect of delivery.

Working closely with the Head of Youth Development, you will manage the freelance Support Team and lead the Youth Support Co-ordinator, ensuring that safeguarding, welfare and inclusion are implemented consistently. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information, and coordinating logistics in a busy residential environment. You’ll also deputise for the Head of Youth Development when required, leading operational briefings and representing the team in cross-programme conversations.

This is an exciting opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across planning, programmes and operations, and be a visible and responsive point of contact for young people and staff on the ground.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Visit our website to find out more and apply

Deadline for applications: 10am, Monday 29 September 2025

Supporter Experience Manager

Permanent, Full Time. Hybrid Working

This role can be based in any of our UK offices. Our locations are Cardiff, Edinburgh, London, and Warrington. You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

About the role

At Christian Aid, we believe lasting change happens when people work together for justice. Our supporters are at the heart of that change and we're now looking for a Supporter Experience Manager to shape how thousands of people connect with our mission.

This is a unique opportunity to design and deliver Christian Aid's first unified supporter journey framework, creating seamless, inspiring experiences that drive engagement, giving, and long-term loyalty.

Reporting to the Head of Public Fundraising, but working across the wider department and beyond, this role will:

• Lead our first Supporter Experience Strategy, uniting teams across the organisation.
• Map, refine, and innovate supporter journeys, identifying opportunities for deeper connection.
• Harness data and supporter insights to drive evidence-based decisions.
• Foster innovation, testing new technologies and approaches to enhance engagement.
• Train and equip teams to deliver consistently excellent supporter experiences.

About you

In addition to a passion for Supporter Experience, some of the essential skills and experience we're looking for are:

• Significant experience in a supporter experience role or delivering journey strategy.
• A track record creating and delivering multichannel communications.
• Strong data and analytical skills to refine approaches and measure success.
• Excellent collaboration, influencing, and project management abilities.
• Experience with CRM systems, matrix management, KPI measurement or leading change initiatives is desirable, but most importantly, you'll have a supporter-first mindset and the drive to inspire meaningful connections.
• You'll also be committed to Christian Aid's vision to see a world where everyone can live a full life free from poverty and injustice.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos, and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

For Salary details for this role, please refer to the Salary band by location.

I have a brilliant opportunity working for a newly created charity, as their Digital Communications Officer, working remotely in the UK. In this role you lead the development and delivery of the charity’s digital communications, ensuring their messages and campaigns are clear, engaging, and accessible across all platforms. The charity is a national gambling harm prevention organisation, which provides, training, education, advice, and resources. They are looking for a passionate individual with an interest in addiction, mental health, public health, healthcare, commercial determinants or suicide prevention.

As Digital Communications Officer you will shape how the charity presents itself to the public, stakeholders, and partners – amplifying voice and enhancing the reach and impact of their work. You’ll work closely with the small team, to understand needs and come up with creative content and messages.

The charity has been created by a more established charity, so whilst it’s in its infancy, the charity is derived from knowledge and experience. The charity will be growing, and therefore, this role will grow and develop too.

Your experience:

- One of their key audience’s is young men, and younger audiences, so they would love to find someone with knowledge of how to get their attention, and knowledge of emerging digital trends (TikTok, SnapChat).

- Experience managing social media accounts and creating engaging content across platforms (e.g., X/Twitter, Instagram, LinkedIn, Facebook, TikTok, SnapChat)

- Excellent written communication skills with ability to tailor messages for different audiences and platforms

- Experience of website hosting/management

- Experience planning and managing paid advertising campaigns across digital platforms (e.g., Meta, Google Ads)

- Ability to analyse and optimise campaign performance to improve reach and engagement

- Familiarity with basic design tools (e.g., Canva, Adobe Express) and confident in creating visual content

- Experience using email marketing software (e.g., Mailchimp, Campaign Monitor)

I’d love to discuss this exciting opportunity with you, please apply now!

- Full-time, permanent role

- Salary £32,000- £35,000 depending on experience. 25 days holiday, plus bank holidays.

- Remote based, in the UK. With ability to travel for monthly meetups as a team in the UK.  

The firm closing date is 9am Friday 12^th September.

Interviews will be held on 19^th, 22^nd and 23^rd September.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Senior Communications & Public Affairs Executive

£40,000-£45,000 (dependent on relevant skills and experience) plus generous benefits 

Location – Hybrid working split between the Foundation’s office in London and home. This usually averages at two days in the office per week. 

The Football Foundation - the Premier League, the FA and Government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.  

As Senior Communications and Public Affairs Executive, you’ll play a vital role in raising the profile of the Football Foundation and its funding partners, the Premier League, The FA and Government. Reporting to the Senior Communications Manager, you’ll use your political insight and communications expertise to engage MPs, local authorities and key stakeholders, helping influence policy and showcase the impact of our investment in grassroots football. 

You’ll identify and tell powerful stories, securing positive media coverage and developing campaigns that highlight the difference our funding makes to communities across England. From drafting press releases and impact stories to managing MP visits and high-level briefings, you’ll ensure our voice is heard where it matters most. 

This is a fast-paced and rewarding role where you’ll combine your flair for storytelling with your public affairs know-how, building relationships that strengthen our mission to transform lives through football. 

About the Football Foundation 

Over the last 25 years, the Foundation has awarded more than 70,000 grants, worth more than £1 billion, to deliver outstanding grassroots sports facilities across England. As the biggest sport charity in the country, we’re a unique partnership between key football partners with a shared goal, ensuring every community in England has a great place to play.  

What are we looking for? 

If you’re a talented communicator with solid experience in public affairs and media, ideally gained in a fast-paced environment. You’ll bring strong political awareness, with a sound understanding of the UK political landscape, parliamentary process, and how policy impacts sport and communities.

A confident writer and storyteller, you’ll be able to draft compelling briefings, press releases and impact stories for a wide range of audiences. You’ll also have a track record of building trusted relationships with senior stakeholders, from MPs and local authorities to media contacts and funding partners. Highly organised and proactive, you’ll thrive on managing multiple projects at once, spotting opportunities and delivering with accuracy and impact. Above all, you’ll be a team player with creativity, diplomacy and a genuine passion for communications and community impact. 

What can we offer you? 

The salary band for this role is £40,000-£45,000 per annum, dependent on relevant skills and experience. 

You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, death in service benefit, free match tickets and access to selected events at Wembley" rather than "access to selected match tickets 

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community. 

If you need any adjustments to the recruitment process, at either application or interview stage, please contact us at  

Closing date for applications is: Midday, Monday 15 September 2025

First-stage interviews will be online via Microsoft Teams and are currently scheduled for 22 and 23 September 2025 

Second-stage interviews are currently scheduled for Monday 29 September and will be held in-person at our offices in Wembley Stadium. You must be eligible to work in the UK to apply

Fight for Peace is a global organisation that uses sport and martial arts combined with education, employability training, and personal development to address violence and support the development of young people in communities affected by crime and social inequality.

PURPOSE OF ROLE

We believe that every young person deserves the opportunity to reach their full potential, and this role is crucial in providing the targeted support they need at a primary level. The Primary Intervention Manager will lead and coordinate the delivery of all primary intervention services within the academy. The ideal candidate will be a strong leader, skilled relationship builder, and have a deep understanding of the challenges faced by young people. The role also carries significant responsibility for safeguarding, acting as a lead in this area. The successful candidate will bring strong safeguarding expertise, with an in-depth knowledge of UK safeguarding legislation, statutory guidance (including Working Together to Safeguard Children and Keeping Children Safe in Education), and best practice in youth work. As a member of the Academy Management team, the postholder will contribute to the academy’s vision as a centre of excellence, actively supporting Fight for Peace policies, practices, and values.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager

Location: Based within the residential service in West Ealing. Unfortunately this service does not have step free access.

Salary: £30,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota working 09:00 - 17:00, you may also be required to work weekends, evenings, and bank holidays. You will also take part in our out of hours on call rota for managers.

About the role

This is a great opportunity for a Deputy Service Manager to join our team based in Ealing. You will support the Service Manager in leading a service which provides a recovery focused service to adults with long term mental health challenges. You will support the team to deliver person centred support to improve the lives of our residents, for them to gain greater independence to move onto lower support accommodation. You will do this through providing direct leadership and line management to the team so they feel empowered to perform within their roles. 

You will ensure a quality service is delivered in line with our contractual requirements, and will encourage the creation of a psychologically informed environment, which provides person centred support. Some of what the role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About you

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around mental health and can support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

You will have some knowledge and background in mental health, understanding the different complexities which can arise, and able to support others to support the residents to achieve their goals. You will be adaptable and flexible in your approach, and respect equity, diversity, and inclusion, able to create a compassionate, supportive and empowering environment within the service and in communication with others externally and throughout the organisation. 

• Direct experience working in a Health and Social care environment or similar, ideally within mental health
• Understanding of the needs that people who suffer with their mental health have
• Ability to lead a team to achieve service KPI's
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• IT proficiency, with the ability to navigate and learn new case management systems and other types of software
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• Passion for what we do as an organisation and alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
• Budget Management Experience and/or willingness to learn financial management

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

 We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Deputy Manager | West London | Ealing | Wembley  | Harrow | Mental Health | Social Interest Group | Support | Recovery | Night | Day | Shifts |

35 hours per week

Teddington, London Borough of Richmond

Ruils is run by, and for, disabled people. We exist to remove the barriers that prevent disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.

We work with the Richmond General Practice Alliance (RGPA) and our local Primary Care Networks to deliver personalised care services: Social Prescribing and Proactive Anticipatory Care (PAC). This allows GPs and other health care professionals to refer patients to a Link Worker or Care Coordinator, who can work with the individual and connect them with services and activities in their community. We have a team of 15 Link Workers and Care Coordinators spread throughout the borough and in this role you will lead and manage the team.

The NHS Plan also highlighted the need to focus on the prevention of long-term conditions and reduce health inequalities faced by sections of society. You will also lead the delivery of ‘Health in Your Hands’ and a Community Health and Wellbeing Programme, which focuses on targeting localities that are facing health inequalities due to high levels of social deprivation.

You may currently be:

• Social Prescribing Link Worker looking for career progression
• Working in the voluntary sector and looking for career progression into a management role
• An allied professional with knowledge of personalised care services
• An experienced manager looking for a new opportunity in the field of health and social care.

Duties and Responsibilities:

• Leading and motivating a team of professionals with differing skills and experience to deliver high quality services meeting Key Performance Indicators.
• Being a key member of the Charity’s leadership team able to consider and discuss the wider aspects of the charity outside of your own direct responsibilities.
• Working with the RGPA contract manager and the CEO to set and monitor targets for each project/service and identifying and resolving any issues that arise.
• Strong project management skills – able to set up projects, processes and communicate these clearly to the wider team.
• Creating coherent and comprehensive reports for stakeholders by analysing and collating data from different sources.
• Working on your own initiative and with minimum day to day supervision to achieve agreed goals and targets.
• Attending meetings and events, communicating effectively with a variety of individuals including health professionals and other organisations in the voluntary sector.
• Being responsible for the recruitment, selection, induction and training of new permanent or temporary staff.

What we can offer you:

• A vibrant and interesting work environment – every day is different
• An experienced and supportive leadership team
• Training and development opportunities
• Flexible working
• Kind and caring colleagues who work as a team
• A cycle to work scheme
• An employee assistance programme (EAP)

We operate a Guaranteed Interview Scheme; we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

To apply for the role, please send your CV and covering letter outlining how you meet the key requirements for the role (as outlined above). If you would like a full Job Description to aid your application, please request this, as detailed in 'How to Apply'.

Closing date: 23rd September 2025.

Face-to-face interviews will take place during the week commencing 29th September 2025.

About FARA
FARA has been dedicated to supporting disadvantaged children and young people in Romania for over 30 years through our network of 40 charity shops. We are now recruiting a passionate and dynamic Shop Manager to join our vibrant, busy charity retail environment, where no two days are the same and the local community is at the heart of everything we do.

The Role
As a Shop Manager, you will play a key role in the day-to-day operations of the store, ensuring that everything runs smoothly and efficiently. Your responsibilities will include:

• Assisting in the recruitment of shop staff and ensuring adequate shop cover
• Supervising, training, and motivating shop staff and volunteers
• Promoting a positive team spirit and maintaining high morale
• Managing sales targets and driving the shop’s performance
• Handling general administrative duties
• Creating a welcoming and friendly atmosphere for customers and volunteers
• Engaging with the local community and networking with customers
• Ensuring compliance with the company’s policies and procedures
• Overseeing tasks such as Gift Aid (sign-up and processing), sorting donations, steaming clothes, pricing, visual merchandising, till handling, cashing up, and manual handling
• Maintaining a clean, tidy, and safe working environment

The Ideal Candidate
To be successful in this role, you will need:

• Previous experience as a Retail Manager or Team Leader
• At least 2 years of retail experience
• Charity shop experience
• Strong customer service skills and the ability to build rapport with customers
• Excellent communication and interpersonal skills
• A collaborative team player with proven people management abilities
• Organisational skills and the ability to multitask
• A hard-working and positive attitude
• A sales-driven mindset and the ability to meet targets

Working Hours & Conditions

• Location: Barnes
• Shop Opening Hours: 09:30 – 17:30
• 8-hour shifts with a 30-minute break
• 5-day rota, Tuesday to Saturday

What We Offer

• Employee Assistance Program
• Comprehensive sick pay (subject to conditions)
• 28 days annual leave, inclusive of bank and public holidays
• Opportunities for realistic career progression

How to Apply
If you are passionate about working in a charity retail environment and making a difference, we’d love to hear from you! To apply, please submit your CV outlining your relevant experience and why you would be a great fit for the role.

FARA is an equal opportunities employer, and we encourage applicants from all backgrounds.

The Photographers’ Gallery is seeking a Finance Manager to join their team at a time of growth and transformation.

The Photographers’ Gallery explores how photography is connecting, captivating and radically changing our world today. The Gallery’s programme and spaces - from exhibitions, talks, workshops and digital platforms to the café, shop and galleries - all explore the beauty, complexity, and future of photography. On the borders of busy Oxford Street and vibrant Soho, the Gallery is home to photography experts, novices and the photo-curious; artists and students; tourists and passers-by. With over 240,000 visitors annually, The Gallery is a key attraction within the arts and culture sector in the heart of London.

The Finance Manager will support the Head of Finance and work closely with the Finance Officer to deliver an efficient and robust financial service for The Photographers’ Gallery (TPG) and its trading subsidiary. A pivotal role within a small but impactful team, the Finance Manager will ensure accurate and timely financial reporting, strengthen financial processes and controls, and contribute to strategic decision-making across the organisation.

A summary of key duties is as below:

• Oversee all day-to-day finance operations, including bookkeeping, payroll, VAT returns, reconciliations, purchase and sales ledgers.
• Prepare quarterly management accounts, budgets, and cashflow reports in collaboration with the Head of Finance.
• Support in the preparation of the annual accounts and liaise directly with auditors.
• Ensure compliance with charity accounting standards (SORP), HMRC, VAT and pension requirements.
• Maintain effective financial systems and controls, working with senior staff to ensure best practice across the organisation.
• Work closely with budget holders to monitor financial performance and support effective decision making.
• Contribute to wider organisational initiatives, including digital transformation of finance processes and cross-departmental working groups.

About You

• ACA, ACCA or equivalent qualification (part-qualified considered) or significant relevant finance experience.
• Experience in financial management and bookkeeping, ideally within the charity or not-for-profit sector.
• Strong technical skills, including use of accounting systems, Excel, and financial reporting.
• Excellent organisational skills, accuracy and attention to detail, and the ability to manage confidential information with discretion.
• Strong communication skills with the ability to collaborate across a range of stakeholders.
• An interest in the arts, culture, and working in a values-driven environment.

We welcome applications from candidates with transferable skills and from all backgrounds.

Salary & Working Arrangements

• Salary: £38,000 – £45,000 per annum, depending on experience
• Contract: Permanent
• Location: Central London, hybrid working – 3 days in office, 2 days remote
• Pension: 6% gallery contribution, 2% employee contribution
• Holiday: 25 days per annum, plus bank holidays
• Staff discount in Gallery Café and Bookshop
• Free entry to The Photographers’ Gallery exhibitions
• Free access to a number of other London galleries and museums via reciprocal agreements

Timescales

• Application deadline: Wednesday 17th September 2025
• Interviews: w/c 22nd & 29th September 2025

Ivy Rock Partners are working exclusively with The Photographers’ Gallery in the recruitment of this position – for any enquiries please contact Jake Morrow at Ivy Rock Partners for further information. All direct or third-party applications will be forwarded to Ivy Rock Partners.

As administrator and Clerk, you will be responsible for providing secretarial, clerical and administrative support to the Gospel Oak Youth Action Link Youth Club (GOALYC) board, including diary management and responding to letters and emails. The post holder will also provide support on matters of governance, finance, and policies, recruitment of trustees, and liaising with QCCA staff. The post holder will be working closely with youth services managers and the wider team, providing support to develop reports for the board.  The post holder will be asked to visit several facilities and off-site events to make observations and ensure services delivered by the team are up to a high standard. The post holder will work with the Chair of the board and the QCCA CEO on planning, reviewing, organising, researching, implementing procedures and preparing reports. The post holder will have access to confidential information, requiring absolute discretion at all times. 

Retail Administration and Systems Manager

Salary£49,500 per annum

LocationLondon

Weekly Hours35

The Vacancy

Job Title: Retail Administration and Systems Manager

Location: London

Salary: £49,500 per annum

Weekly Hours: 35

Reference: YMC1134776

Lead systems. Drive change. Support young people.

Make an impact with your skills — help us change lives through retail.

At YMCA England & Wales, our retail network is more than a chain of shops — it’s a lifeline that funds our life-changing work with young people and communities across the country. Every item sold helps us deliver vital services, and now we’re looking for a skilled Retail Administration & Systems Manager to help us grow our impact even further.

This is an exciting opportunity to join our leadership team and take ownership of the central Retail Administration, Systems, and Technology function. Reporting to the Head of Retail, you’ll be responsible for ensuring that our shops, systems, and processes run seamlessly. From managing our EPOS and Gift Aid platforms to coordinating property administration and supplier contracts, you’ll play a central role in keeping our retail operation efficient, compliant, and sustainable.

What you’ll do

In this role, you will:

• Oversee all central retail systems, ensuring business continuity across EPOS, Gift Aid, telecoms, broadband, and more.
• Lead on compliance with key regulations, including GDPR, PCI DSS, and HMRC Gift Aid rules.
• Manage estates administration, from business rates and utilities to property repairs and insurance claims.
• Deliver operational and financial reporting to support informed decision-making by senior leaders.
• Coordinate store openings and closures, covering everything from IT set-up to property administration.
• Negotiate supplier contracts, secure best value, and resolve issues quickly.
• Lead, develop, and inspire a small team, creating a culture of collaboration and excellence.

What you’ll bring

We’re looking for someone with proven experience in administration management, retail systems, estates administration, and supplier relationship management. Strong leadership skills are essential, along with confidence in data, reporting, and project coordination. You’ll be highly organised, adaptable, and enthusiastic, with excellent communication skills to engage colleagues, suppliers, and stakeholders at every level.

Why join us?

This isn’t just a systems role — it’s a chance to make a genuine difference. By strengthening our retail operations, you’ll directly help generate more income, reach more customers, and change more lives. In return, you’ll receive:

• Competitive salary
• 30 days holiday + bank holidays
• Contributory pension & life insurance
• Health benefits including GP24/7 and employee assistance
• Development opportunities, including leadership training
• Access to national & international events

Apply now and use your skills in a role where every day, your work helps build brighter futures across England and Wales.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

You Make It Brand Partnerships Manager (Part-time)

Are you a dynamic sales and business development professional with a passion for social impact? Ready to leverage your skills to empower young women and create lasting change? Join our small, dedicated team and work closely with our Founder CEO to build meaningful partnerships that truly make a difference.

This isn't just about growth; it's about growing our capacity to transform lives. You'll secure vital brand collaborations, generate income, and create invaluable mentorships and work experiences that directly benefit our program participants. Imagine developing innovative strategies, building on incredible existing partnerships (like Nike Jordan!), and seeing the direct impact of your work.

If you have a proven track record in strategic partnerships, sales/ business development, and for hitting financial targets, ideally for social impact causes, we want to hear from you! Bring your exceptional relationship-building skills, creative mindset, and passion for justice to a role where your work truly matters in a world that can feel and is unfair to so many. 

We offer a wonderful work-life balance (part-time, hybrid, flex time), accelerated growth opportunities, invested professional development, and a strong well-being focus (therapy/wellness allowance). 

Ready to ignite your purpose? Then email your CV and cover letter. While the deadline is 5pm on Wednesday 17th September, interviews will be rolling as and when we receive relevant applications - please note we're eager to welcome the new post holder by 1st October if not sooner!

We are seeking a fixed-term Grants Manager to join the Access to Justice Foundation through July 2026. The successful candidate will join us at a particularly exciting period of organisational growth and will support us to deliver on increased grant making activity. They will lead the day-to-day operational delivery of our grant making programmes – including overseeing systems and processes to ensure efficient and effective grant making and maintaining relationships with grantees, other funders, and key stakeholders as required. As a member of the Grants team, you will report to our Grants Director (who is responsible for the strategic direction and management of the Foundation’s grant programmes and who leads the Grants team). This is both a grants administration and project management role – we are looking for a candidate with both sets of skills.

Please download the full application packet below for more information.

About Theirworld

Founded 23 years ago, Theirworld has grown to become a leading global children’s charity committed to the best start in life for children and young people by ending the education crisis and unleashing the potential of the next generation.

If you care about issues like climate change, gender equality, inclusion, helping refugees and ensuring the voices of young people are represented at all levels of decision-making, then education is the key to unlocking big change in these areas. If you want to make change happen, join us!

We believe in unlocking big change from a supportive and inclusive environment. This is why we now have an innovative four-day-working-week which sees all employees working Monday to Thursday with the office closed on most Fridays.

This is in addition to hybrid working with most staff taking at least one day a week based in the office.

Other benefits include:

• Regular in-house training

• Travel

• Central London location: 5 mins from Liverpool St Station and Shoreditch High Street

• Highly competitive salaries, plus more

• Pension scheme

• Cycle to work scheme

• Home office expense allowance

• Life Insurance

• Season ticket loan scheme

The Role

Theirworld is seeking a proactive and collaborative Manager to support the development, delivery, and learning of education projects and innovation initiatives.

This role will work closely with the Director of Programmes and the wider Projects team to support the design and coordination of pilot projects that test bold, locally driven ideas across Theirworld’s three core pillars: Best Start in Life, A Safe Place to Learn, and Skills for the Future.

The ideal candidate will bring experience in project management and delivery, innovation support, and strong coordination skills. They will work with diverse stakeholders, including community-based organisations, youth leaders, education NGOs, and policy makers to identify promising solutions, facilitate Theirworld’s accelerator programme, and gather insights to inform our broader strategy. The postholder will also contribute to knowledge sharing, event coordination, and organisational learning, helping ensure that new ideas are captured, tested, and amplified.

Main Responsibilities

Project Management

• Lead the planning and delivery of pilot innovative education projects, both internal and external, ensuring alignment with Theirworld’s strategic pillars and cross-cutting vital areas (gender, inclusion, climate, health & nutrition, peace & security).

• Coordinate project timelines, grant delivery, budgeting, reporting cycles, and partner check ins to ensure successful implementation.

• Support the team and local delivery partners with testing and pivoting through ongoing feedback mechanisms to strengthen impact and learning.

• Ensure project documentation, monitoring frameworks, and learning processes are maintained to inform potential scale.

Innovation Management

• Manage the day-to-day coordination and delivery of Theirworld’s Education Innovation Awards, including recruitment, onboarding, programming, and follow up with winning teams.

• Support the development and implementation of innovation focused interventions, tools, and methodologies across programme areas.

• Support in the coordination of internal innovation and contribute to the identification and advancement of high-potential concepts.

• Contribute to mentoring, capacity strengthening, and scale-readiness support for partners and youth-led initiatives.

Community Engagement and Collaboration

• Build and maintain strong working relationships with grassroots innovators, youth-led organisations, and education-focused non-profits.

• Ensure inclusive engagement practices, enabling meaningful participation of local communities, educators, and youth in programme design and delivery.

• Work collaboratively with other Theirworld teams (Campaigns, Communications, Advocacy, Research) to ensure cohesion and integration across programmes.

Learning and Knowledge Sharing

• Document insights, lessons learned, and emerging practices from pilots and projects

• Support the creation of learning reports, and briefs that contribute to Theirworld’s growing body of knowledge.

• Coordinate and support convenings, events, or workshops that engage internal and external stakeholders.

Cross-Team Contribution

• Actively participate in team-wide meetings, strategic planning, and internal initiatives to support programme delivery and organisational learning.

• Engage with our Development and Fundraising team to identify and support the cultivation of potential funders and supporters for the project pipeline 

• Provide flexible support to the Director of Programmes and project colleagues on cross-cutting tasks, event coordination, or strategic priorities as needed.

Experience, Skills and Character

• 3–5 years’ experience in project and innovation management, education, or international development.

• Experience supporting or delivering accelerator, innovation, or grant programmes (especially within the non-profit sector).

• Strong interest in education access, inclusion, and the role of innovation in system change.

• Excellent organisational, time management, and multitasking abilities.

• Good communication skills with strong written and verbal English skills.

• Collaborative team player, with experience working with diverse communities and youth networks.

• Curiosity and commitment to continuous learning, iteration, and experimentation.

• Familiarity with digital learning, edtech, or grassroots innovation is a plus.