Communication manager jobs in Birmingham, west midlands

Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

This is a new and exciting role at Crisis Skylight Birmingham to join a team of experienced and highly skilled staff supporting homeless people move into their own long term sustainable tenancies.

Location: Onsite Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Contract: Fixed term contract until 30 June 2027

About the role

As a Coach Lead Worker (Landlord Liaison) you will join our team in Birmingham at an exciting time. You will be managing a caseload of homeless members and providing advice, guidance and advocacy as well as delivering an outstanding property procurement service across the private rented sector. In addition, it’s a role requiring commercial acumen and creativity as you partner with private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.

About you

To be successful in this role you will need to demonstrate the following skills, experience and knowledge:

• Managing a caseload of homeless people and working towards case management standards
• Experience of working with homeless people and supporting them achieve a positive housing outcome
• Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords
• Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people who are homeless
• Understanding of housing law
• Developing, building, and maintaining relationships with key stakeholders
• Experience of working in a lettings and housing procurement environment
• Showing resilience when dealing with difficult situations
• A self-starter who can work on their own initiative

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Two-days (pro rata) wellbeing days
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 August 2026 at 23:55

Interview date: Monday 7 September 2026 at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

 Part Qualified/Qualified  Management Accountant (Remote, Islamic Charity)

The Opportunity

Civitas Recruitment are delighted to be supporting a national Muslim charitable foundation that enables Zakat giving and provides support to people in need across the UK.

This is an excellent opportunity for a proactive Management Accountant to join a values-led finance team and support the Head of Finance in delivering high-quality reporting, budgeting, forecasting and financial insight across the organisation.

Key Responsibilities include:

• Prepare monthly, quarterly and annual financial reports for internal and external stakeholders.
• Monitor financial performance, track KPIs and provide clear variance analysis against budget.
• Support annual budgeting, forecasting, financial modelling and scenario planning.
• Assist departments to understand and manage their budgets, providing clear financial insight to non-finance colleagues.
• Support compliance, statutory accounts, audit documentation and the development of financial policies and procedures.
• Own and maintain the contracts register, supporting procurement oversight, value for money assessment and supplier monitoring.

The Candidate

The ideal candidate will be a qualified or part-qualified accountant, such as ACCA or CIMA, with demonstrable experience of financial reporting to senior management and internal stakeholders.

You will bring strong attention to detail, excellent communication skills and the ability to explain financial information clearly to a diverse audience. You will be organised, proactive, adaptable and confident working independently and collaboratively across teams.

Experience of contracts management, procurement oversight or maintaining a supplier/contract register is essential. Knowledge of charity finance, governance or regulation would be desirable, as would experience with Microsoft Excel, Power BI and Microsoft Dynamics Business Central.

How to Apply

Please apply using the link or contact syed at Civitas Recruitment for a full JD and initial discussion.

Applications close  on the 30th August 2026.

A key member of the Philanthropy and Partnerships team, the Corporate Partnerships Officer reports to the Corporate Partnerships Manager. The role is front-facing and requires the skills needed to build relationships with both internal and external stakeholders.

The Corporate Partnerships Officer will be responsible for account managing a portfolio of new and existing corporate accounts to deliver a sustainable income growth year on year. In addition, they will work closely with the Corporate Partnerships Manager and Senior Corporate Partnerships Officer to support the day-to-day management of high value strategic partnerships and the delivery of business development activities. They will also contribute to the wider strategic aims of the P&P team to significantly grow both philanthropic and corporate partnership income and impact.

In this role your skills and passion will see you:

•  Inspire, motivate and maximise the giving potential of the existing portfolio of corporate partners
•  Provide a holistic supporter journey relative to the level of the partnership
• Support the Head of Corporate Partnerships and Corporate Partnerships Manager with the day-to-day management of high value strategic partnerships
• Deliver income targets, in line with each corporate partner’s aspirations and goals
• Develop and lead on seasonal project-based income generating activity
• Work effectively with operational and clinical staff to develop and implement opportunities to foster and strengthen long-term relationships with corporate partners 
•  Support and develop new engagement events and communications with corporate partners
•  Support the wider team with large communication, stewardship, or impact reporting activities.

What we offer: 

• Flexible and hybrid working to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay 
• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings
• Free flu jabs 
• Cycle to work scheme 
• Charity events throughout the year 
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 
• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance. 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

For almost 50 years, Animal Aid has been one of the UK's leading animal rights organisations. As we embark on an ambitious strategy to 2030, we're looking for an exceptional Head of People and Operations to help us build the organisation that will deliver our next stage of growth. 

This is a new and critical senior leadership role. While our mission is to create lasting change for animals, it is our people who make that possible every day. You'll help ensure Animal Aid is a supportive, high-performing and values-led organisation where staff can do their very best work for animals. 

Reporting to the General Manager and working closely with the CEO and Senior Leadership Team, you'll lead our people function, oversee HR strategy and operations, support organisational development, and play a key role in finance, governance and organisational effectiveness. 

We're looking for someone who combines strong HR leadership with excellent operational skills, strategic thinking and a genuine commitment to building positive workplace cultures. 

You'll bring: 

• Significant senior-level HR and people management experience 

• Strong knowledge of UK employment law and HR best practice 

• Experience developing policies, processes and organisational systems 

• Excellent relationship-building, communication and leadership skills 

• The ability to balance strategic thinking with hands-on delivery 

• CIPD Level 5+ (or equivalent experience) 

• Commitment to Animal Aid's aims and values, and sympathy with our ethical vegan position. 

This is a rare opportunity to help shape the future of a respected and influential not-for-profit at a pivotal moment in its development. 

Join us and help build the organisation that will power the next generation of progress for animals. 

Please note: Animal Aid cannot provide visa sponsorship, so applicants must have the legal right to live and work in the UK to be considered for this role. You must live in the UK and we are unable to pay any relocation costs.

First-round interviews will be held online the week commencing 14th September, with the second round held in person on 21st and 23rd September.

In the UK, there are more than 1.3 million disabled children and nearly four million children living in poverty. The Boparan Charitable Trust exists to create brighter futures for them. Over the last decade the charity has continually increased the number of children it helps year on year. Whilst maintaining its core values of being accessible and flexible to families, offering one of the quickest turnaround times for applications of any charity in the UK, receiving and average of 2000 applications per year.

After a successful few years of growth, the charity has ambitions to continue to meet the increasing demand for its services, making this an exciting and pivotal appointment, as you will become part of the driving force behind this motivated team.

We are looking to recruit a motivated, enthusiastic and highly organised Charity Support Officer to work alongside our in-house team on a variety of third sector functions

You will need to have excellent communications skills, be persuasive, articulate and results driven, with top class administration and organisational abilities. Competent in Microsoft Office packages and various social media platforms.

MAIN DUTIES & RESPONSBILITIES

BENEFICIARIES:

· Be the first point of reference for beneficiary enquires and queries regarding the charity application process.

· Support the beneficiary manager in all aspects of the application process for the charity, to ensure a consistent high level of service delivery and administration.

· Ensure accurately maintained beneficiary records in accordance with GDPR and data protection guidelines.

FUNDRAISING:

· Provide administrative support to the events and fundraising manager as required

· Take ownership of the charity supporter / donor thank you process, in conjunction with the events and fundraising manager.

· Support on the wider charity events, such as the Bright Star Ball, Boparan Golf and Football Tournament.

SOCIAL MEDIA / WEBSITE UPDATES:

· In conjunction with the Charity Director, develop a social media / website calendar. Ensuring consistent year-round messaging for the charity supporters.

ADMINISTRATION:

· Oversee the charity office space, ensuring everything is kept in a tidy and good order for the wider team.

OTHER DUTIES:

· Undertake other reasonably requested duties under the direction of the Charity Director.

SKILLS & EXPERIENCES REQUIRED:

· Previous charity experience desirable.

· Ability to work independently but also as part of a highly motivated team.

· Able to manage competing priorities and meet deadlines.

· Strong IT and administrative skills.

· Organised and proactive approach.

· Flexible and able to travel throughout the UK.

HOW TO APPLY:

Application is by way of a CV and supporting statement.

All interviews will take place at the charity offices in B37 7BQ.

Closing Date for Applications: 12th August 2026.

**(The Boparan Charitable Trust is committed to safeguarding and promoting the welfare of children and vulnerable people. All appointments are subject to satisfactory pre-employment checks, which may include a DBS check where appropriate.)

RESPONSIBILITIES:

Outreach, Wheelchair Skills and Wider Engagement

· Engage the widest possible range of people with spinal cord injury to sign up for further contact with Back Up, through organising and/or delivering wheelchair skills training sessions and talks for patients and families at the spinal cord injury centre in the region, general hospitals and with other key partners or locations as identified.

· Coordinate, support and manage volunteer trainers who are helping to deliver sessions and talking to patients and families.

· Lead, sustain and develop strong and effective working relationships with a wide range of health professionals and other charity representatives e.g. through presentations, calls and meetings, to ensure that people access seamless support.

Proactive Contact with People Affected by Spinal Cord Injury

· Maintain and support relationships with a large number of people affected by SCI (adults, children and young people and their parents) through regular proactive contact. This could be in person in the spinal cord injury centre, other settings or through events, telephone contact or other interactions.

· Explore their feelings, wishes and needs and provide tailored peer support to help them feel supported, access relevant services from Back Up and elsewhere through proactive referrals, and become more aware of the possibilities of life after SCI.

Networking, Partnerships and Sustainability

· Develop and maintain a map of touchpoints in the region, where people with an SCI will come into contact.

· Develop partnerships, referral routes and signposting processes to develop reach beyond the spinal cord injury centre.

· Develop and manage a network of community ambassador volunteers to support the wider work and sustainability of Back Up through fundraising and other related activities.

· Take a lead on encouraging localised fundraising activity; working towards wider income targets that support ongoing sustainability.

Other Duties and Responsibilities

· Maintaining accurate records on the database.

· Work as a team, consulting with others to ensure you give and receive high quality support.

· Keep Back Up informed of the issues affecting the people you are supporting and of developments at the spinal cord injury centre, general hospitals and other settings.

· Input into team planning and activities.

· Manage the budget relating to activities in your region.

· Help recruit new volunteers as needed to ensure a diverse team representing Back Up.

· Other duties as required by the Regional Outreach & Engagement Team Leader.

The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.

PERSON SPECIFICATION:

Essential:

• Experience of working to support vulnerable people to achieve goals/move forward in life
• Excellent interpersonal skills and ability to relate to people at all levels internally and externally
• Excellent written and verbal communication skills
• High standard of IT including experience of using databases and MS Office
• Self-starter; highly organised, able to drive own workload
• A creative and proactive approach to all areas of work with a 'can do' attitude, in line with the charity's values
• Commitment to delivering a high-quality service
• Respect for confidentiality
• Suitable to work safely and appropriately with children and vulnerable people
• Strong team working orientation with a flexible and adaptable approach to work demands across the whole organisation, a real people person
• Respect for others; able to work in a way that respects diversity and values equality
• Great listener, warmth, empathy, respect for everybody. Able to be non-judgmental and focus on the individual and their needs
• Willing and able to travel and work occasional evenings and weekends including overnight stays
• GCSE Maths and English A-C or equivalent

Desirable:

• Spinal cord injured person or family member
• Experience of working with and supporting volunteers
• Experience of working with people in trauma
• Presentation skills and the ability to manage a group
• Proactive approach to own support needs, health & wellbeing
• An understanding of the needs of people adjusting to life with spinal cord injury

We’re looking for a collaborative, highly organised Youth Engagement Project Officer, who is passionate about building opportunities for children and young people in libraries.

You’ll have great communication skills and enthusiasm for platforming young people’s voices. You’ll also know how to manage priorities, keep projects within deadline and budget, and accurately collect and compile data. As a natural people-person, you’ll feel confident supporting library teams, partners and colleagues and be happy taking initiative.

We’d especially love to hear from you if you have created opportunities for children and young people to be heard and involved in decisions that affect them, and if you’ve been involved in supporting the delivery of projects. Experience of libraries is not required as you’ll have lots of opportunities to learn about our sector in this role.

About the work

Our focus is on creating libraries of tomorrow with children and young people today.

We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative national network is made up of members from library services, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’recreating change, and you can be a part of it.

We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and school library services.

Libraries Rising and The Reading Agency were recently successful in securing funding from the Arts Council to deliver a two-year programme, to place young people at the heart of shaping the future library reading experience. The two-year project forms part of the legacy of the National Year of Reading 2026 and will work with young people and library services across nine regions of England to co-create new approaches, resources and digital innovations that build on the strengths of libraries and inspire more young people to read for pleasure. 

Who we’re looking for

We’re looking for someone who lives our values - progressive, collaborative, kind, aspirational and inclusive. 

What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We are building an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector. 

Our application process is open to everyone and anyone with the experience we’re looking for. We have a diverse board of trustees, and we are developing the diversity of our staff team. We particularly welcome applications from people from racialised communities, trans or non-binary individuals, and those with hidden or visible disabilities. 

Please note - a Candidate Pack for this role is available on the application page. 

Job purpose 

As Youth Engagement Project Officer, you’ll work closely with the Programme Manager, the wider Libraries Rising team, The Reading Agency, library services and young people to support the delivery of this project, and to develop our wider support of libraries with their youth engagement work.

What you’ll bring to the role 

You’ll be: 

• A strong communicator, confident with building relationships and keeping everyone on track. 
• Experienced in working with young people and partner organisations. 
• Committed to platforming young people’s voices, especially those who are underserved by their communities, marginalised, or experiencing deprivation. 
• Committed to co-creative practice and working with, not doing to. 
• Experienced in creating, developing and implementing effective systems and procedures. 
• Experienced in providing operational, administrative and project support, with digital skills including use of Microsoft Office and supporting remote teams. 
• Experienced in providing in person and online event planning and support. 
• Aware of GDPR implications and requirements. 
• Committed to your own professional development. 

Employee benefits 

• 25 days annual leave (pro rata) plus Bank Holidays 
• 5% employer pension contribution 
• Employee Assist Programme – including 24/7 counselling, health support and legal helpline. 
• A range of discounts on retail, entertainment, travel and wellbeing. 

Additional information

If you have any questions about the role, please get in touch. 

All applicants must have an existing Right to Work in the UK.

Please also note that appointment will be made subject to collection of two references and a satisfactory DBS check or evidence of a current DBS certificate. 

Regional Volunteer Team Lead- Scotland and North-East England 

CSSC 

Remote 

£33,000.00 

Full-time 

Perm anent 

Membership Organisations 

Job description 

Pay: £33,000.00 per year 

Job description: 

Position: Volunteer Team Leader 

Location: Remote in Scotland and North-East England

Full-time Salary: £33,000 + car 

Job Title- Volunteer Team Leader 

Department- Volunteer Delivery 

Reports to- Head of Change 

Grade- Team Leader 

Job Purpose 

To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level. 

Key accountabilities 

• To support volunteers to deliver a regional and local programme that:

• Aligns to the CSSC strategy, mission, vision and values

• Adheres to operating processes, framework and legislation

• Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC 

• To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events. 

• To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success. 

• To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members. 

• To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC. 

Dimensions 

No. of direct reports: 0 

Total staff overseen: 0 

Internal contacts: Volunteer Support Team , Events Team, Sports and Physical Activity team, Marketing andCommunications Team 

External contacts: Regional and Area Officers, Communications Officers, Event volunteers 

Person Specification:  

Personal effectiveness - Essential 

• Ability to manage and organise time and workload effectively. 

• Resilient and flexible with the ability to work under pressure 

• Ability to build and manage strong working relationships. 

• Able to work independently and as part of a team. 

• Personal drive and enthusiasm with a positive attitude and a desire to succeed 

• Committed to continuous improvement 

Skills, experience & qualifications: 

Essential 

• Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevant qualification. 

• Intermediate to advanced level of MS word and Excel 

• Ability to communicate both through written and verbal 

• Full UK driving licence as travel will be required for this role 

Desirable 

• A relevant degree or professional qualification in volunteer management 

is not essential but may be advantageous. 

• A working knowledge of CRM and digital Event Management Systems 

• Experience with building and working with high performing teams 

Job Type: Full-time, Permanent 

Benefits:  

• Additional leave 

• Company car 

• Company pension 

• Cycle to work scheme 

Experience: 

• Volunteer Management: 3 year (preferred) 

Licence/Certification: 

• Driving Licence (required) 

Work Location: Remote 

Context of role:
The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement.
This role sits initially within Shropshire, Worcestershire and Herefordshire, but will expand to support phase 3 of the expansion which will include the West Midlands, Warwickshire and
Staffordshire. 

Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.

Global Head of Philanthropy

We are seeking an experienced philanthropy leader with a strong understanding of US giving to grow major donor income and lead an international Development Team.

Position: Global Head of Philanthropy
Salary: £55,000 to £65,000 per annum, depending on experience
Location: Home-based, with frequent travel to London and the United States
Hours: Full-time
Closing date: 21 August 2026

There is a strong preference for the successful candidate to be based in the UK, although applications from the United States or the Netherlands will also be considered.

About the role

This is an influential, hands-on fundraising role within an international charity protecting cultural heritage and supporting artisan communities.

Reporting to the COO and working closely with the President, you will develop and deliver a multi-year philanthropy strategy, with a particular focus on generating major donor income in the United States. You will also steward relationships across the UK, Europe, the Middle East and other emerging markets.

Key responsibilities include:

• Managing an established portfolio of major donors and prospects, typically giving between four and seven figures
• Personally securing major gifts through relationship building, tailored proposals and direct asks
• Supporting the President, COO and other senior leaders with high-value donor relationships
• Maintaining a strong major donor pipeline and delivering agreed income targets
• Mobilising Board members and ambassadors to strengthen networks and fundraising opportunities
• Leading and developing a small Development Team
• Setting clear objectives, priorities and performance measures
• Overseeing donor reporting, proposals, pitches and stewardship activity
• Improving CRM systems, data quality, forecasting and pipeline reporting
• Identifying and managing fundraising events and donor engagement opportunities
• Working across international teams to develop compelling donor communications

About you

You will be an accomplished philanthropy professional with strong knowledge of US giving and a proven record of managing major donor portfolios and generating significant income.

You will need:

• Substantial experience of US philanthropy, ideally within cultural heritage or a related field
• Evidence of personally securing major gifts
• Excellent relationship management and communication skills
• Strong leadership and team management experience
• Experience of donor reporting and compliance requirements
• Knowledge of CRM systems, ideally Salesforce
• A structured, organised and highly collaborative approach
• The confidence to work closely with senior leaders, Board members and influential stakeholders
• The ability and willingness to travel frequently to London and the United States
• Fluent written and spoken English

Candidates may be qualified by experience, and formal qualifications are not essential. Applicants must have the right to work in their country of residence, as visa sponsorship is not available.

About the organisation

The organisation is an international charity that works with artisan communities to protect and revitalise cultural heritage. Its programmes support traditional crafts, restore historic buildings and improve access to healthcare and education for artisans and their families.

Please apply with a CV and covering letter combined into one PDF document. Applications may close early if a high volume is received.

Other roles you may have experience of could include Director of Philanthropy, Head of Major Gifts, Head of Fundraising, Global Fundraising Director, Major Donor Manager, Development Director or Head of Development.

Please note this role is advertised by the recruitment agency acting for the client, NFP People.

Analyst

The Role

We are looking for a motivated and passionate Analyst reporting to the Director of Impact & Research to join our team, to work across the organisation to support with providing insights to help inform our work and to report on our impact to funders.

This is a critical role as we grow our impact and research workstreams, to enable us to generate key insights, enhance reporting to our funders, conduct high quality research, and to support the development of an innovative and strategically vital framework for evaluating the impact of our work.

In your first six months, you will help improve our data preparation and aggregation and processes, contribute towards our annual report, support the full operationalisation of our impact measurement framework, and contribute to a major research project on the impact of a television series.

You will be a self-starter, confident in managing data collection processes, comfortable translating academic and audience research for lay audiences, and have an understanding of quantitative research methodologies. You may have a background in the screen industries, social sciences, or research agencies, have a drive to learn and a creative attitude towards creating new methodologies for research problems.

Key responsibilities

● Implement robust processes for the preparation and aggregation of our internal data, feeding into our Impact                       Framework

● Collate, prepare and analyse our data for internal and external reporting.

● Support the Director of Impact & Research with project evaluations

● Support the Director of Impact & Research with reporting to funders

● Summarise and translate relevant research to the team

● Research external case studies on specific TV and film projects

● Support the coordination of the Climate in Screen Entertainment Research Working Group

To be considered for this opportunity you will need to demonstrate the following skills

- At least 4+ years experience analysing quantitative datasets and identifying meaningful insights

- Ability to use IT proficiently, including Google products, Airtable and Excel

- Strong analytical skills using Excel, Google Sheets and Airtable to manage, clean and analyse data

- Communication Skills - ability to express ideas clearly, write well, and translate research for lay audiences

- Excellent written communication, with the ability to synthesise complex research into clear, engaging reports for non-           specialist audiences.

- Excellent interpersonal skills and the ability to communicate effectively and appropriately with a wide variety of                     internal and external colleagues and contributors.

- Able to work as a member of a team and work in a confident and collaborative way.

Additional advantageous experience

- Experience working in Television and Film insights or research

- Experience with Brandwatch or other social listening platforms

- Experience using Python for data science

- Experience building dashboards in Google Studios, Airtable or other similar software

- Experience of qualitative research

Job Title:

Victim Support Casework Team Lead 

Salary:

Actual salary is £27,200 per year (FTE £34,000). 

Contract/Hours:

Permanent. 4 days per week / 0.8 FTE. The normal working week is 30 hours.

Annual Leave:

FTE annual leave entitlement is 23 days pro rata plus public and bank holidays. 

Location:

NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs. Staff work on a hybrid basis, with the balance of home and location-based working depending on business needs. This role is primarily remote, with occasional travel possible for meetings, events, and outreach. If you are based in one of our hubs, Glasgow, Manchester or London then this is desirable.

About NUM:

National Ugly Mugs (NUM) is a UK-wide charity which delivers a holistic safety, wellbeing and economic support model for sex workers, combining digital harm prevention, specialist casework, mental health support and pathways to economic stability. Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project and Youth Justice project that makes visible the lived experiences of harm among racialised and young (18-25) sex workers towards systems change. 

NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers. 

Background and Responsibilities:

The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a Casework Team Lead to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you. 

This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Team Lead is responsible for maintaining high standards for all digital, individualised and in-person support provided by the casework team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:

1) Management: Manage the operations and administration associated with victim and vocational support casework. 

2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the casework team and ensure that everyone works to their strengths and strives for the best outcomes for sex workers. 

3) High Standards: Support good performance and quality outcomes for sex workers.

4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM. 

5) Well-being Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve. 

Day-to-day tasks include but are not limited to the following.

• Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.

• Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services. 

• Problem-solving to ensure the smooth and efficient operations of the casework team eg, managing resource and rota’s including leave and absences, delegation of task where appropriate to the casework team.

• Audit overview and quarterly reporting to Operations Manager with responsibility for data management and the production of case studies. 

• External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required. 

• Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care. 

• Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/internal. Analyse statistics and case work trends and discuss any issues or take aways with the Operations Manager to inform Casework Team strategy.

• Communicate and collaborate with other work streams and projects at NUM. Contribute to organisational priorities and support initiatives that strengthen National Ugly Mugs’ overall impact. 

• Lead 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, motivating the team and resolving conflict and managing team dynamics (with support where needed).

• Onboard and train new members of the casework team.

PERSON SPECIFICATION

Essential Skills and Experience

• Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.

• Experience managing a team, providing line management support, and managing rotas and team resources.

• An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.

• Qualified ISVA or relevant casework support experience.

• Strong interpersonal skills and an ability to work with multiple partners on complex cases.

• Excellent administrative and organisation skills, able to manage both your own and other people’s workloads effectively.

• An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.

• Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.

• Experience of using online communication tools, CMS (Oasis), google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team. 

• Experience of dealing with internal and external complaints and having difficult conversations.

• Strong empathic and active listening skills.

• Willingness to undertake continued professional development. 

Desirable:

• Experience of the sex work community.

• Experience completing detailed reports on workstream productivity, both statistically and in written form.

• The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.

• Ability in languages other than English is beneficial but not required. 

If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ we would love for you to hear from you!

HOW TO APPLY:

Applications close on 13th August 2026 at 11:30pm BST. We encourage applicants to apply before the deadline as interviews may be held on a rolling basis. You can apply via Charity Jobs or by emailing admin[at]nationaluglymugs[dot]org with your name and ‘Victim Support Casework Team Lead’ in the subject line. 

Please include a CV (max 3 pages) and a cover letter (max 2 pages) describing your suitability for the role. The cover letter should address the points in the ‘Personal Specification’ section of this posting. 

NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.

We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.

Interviews are planned to take place remotely on week starting August 17th. We will let you know by August 18th if you have been selected for an interview. Please note that due to the high number of applications expected for this role if you do not hear back from NUM by the August 18th unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.

Future First is looking for an engaging and organised Senior School Membership Coordinator to build strong relationships with our member schools and help ensure more young people benefit from the power of alumni networks.

This is an exciting opportunity to join a mission-driven charity working to ensure every state school and college is supported by a thriving alumni community. You'll manage a portfolio of schools, deliver engaging workshops to young people, support employer partnerships and help grow our membership so we can reach even more students.

We're looking for someone with excellent relationship-building and communication skills, who is confident delivering in school settings, highly organised and motivated by making a difference. Experience using a CRM (ideally Salesforce) is desirable, and you'll be comfortable balancing a varied workload in a fast-paced, collaborative team.

Although the role is remote first, due to travel requirements to our member schools, we are looking for someone ideally located in London, Birmingham or Manchester. 

You must also have a full driving licence and access to a vehicle that you can use for work travel. Unfortunately, if you don't have both of these you will not be suitable for this opportunity.

To find out more and for full instructions on how to apply, please download the job pack.

Support the teachers of tomorrow. Join our Registry Services team and help deliver an outstanding trainee experience.

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.

Our programmes are designed by teachers and leaders who understand the joys and pressures of school life. We work in collaboration with schools across the country, ensuring that findings from our research benefits all schools, teachers and leaders.

About the role

An exciting opportunity has arisen for a Registry Administrator to join the National Institute of Teaching within our Registry Services team. This role offers a fantastic opportunity to develop your Registry knowledge and gain valuable experience in a supportive environment.

This role plays a crucial part in our student administration service, ensuring an exceptional and efficient service for all students and wider institutional stakeholders. Key areas of responsibility for the role include the administration of student assessment and award progressions, awarding documentation, as well as assisting with enrolment activity, ensuring a seamless student journey for all trainees.

We are looking for a candidate with a strong track record of providing administrative support, ideally in an education setting, who can follow and track different administrative processes. Excellent organisational skills are essential as is being proactive and self-motivated, with a positive approach to work.

The role is based at any of our campus locations, so you should be within commutable distance. The role is predominantly hybrid with the need to be on site at least once a fortnight. The role will, on occasion, be required to travel to other sites across the country and travel expenses will be paid.

Essential Criteria:

• A commitment to the aims of the National Institute of Teaching.

• An interest in the education sector and a belief in the value of teachers and school leaders.

• Excellent organisational skills and attention to detail.

• Excellent interpersonal and written communication skills.

• Proficient in the use of MS Office software packages, such as Word, Excel and Outlook, as well as search engines and online databases.

• A pro-active approach that focuses on solutions.

• Highly proficient in administering and proactively monitoring processes which drive successful reporting.

• A sensitivity to the requirements of different audiences and an ability to adapt style appropriately.

Desirable Criteria:

• Previous experience of working in a remote and geographically distributed team.

• Previous experience in the education sector.

• Experience of using student record systems, management information systems and/or online learning environments.

• Experience of higher education assessment processes including marks entry, assessment boards and results and awards processing.

• Experience of using Turnitin.

• Experience of Student Finance rules and regulations.

• Experience of administering all aspects of student records for those on Higher Education programmes.

• Previous expertise of supporting training in the education sector, especially within ITE.

Key benefits:

• Highly competitive pay and pay progression opportunities.

• Flexible start and end working times.

• Flexible working opportunities, including significant scope for hybrid working.

• At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service (with an annual discretionary office shutdown between Christmas and New Year).

• Entry to the highly valued Local Government Pension Scheme.

• Excellent opportunities to develop your skills and experience and to progress your career.

• A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.

The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

Location: Within commuting distance of one of our campuses in Birmingham, Blackburn, Bradford, Bristol, Doncaster, Beckenham or Redcar.

How to apply

For more information and to apply online, please visit our vacancies page.

Closing date: 4.00pm on 19 August 2026.

Interview date: 3 September 2026.

We reserve the right to close this vacancy early if we receive a high volume of applications.

Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.