Communication manager jobs in camden, surrey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
A great opportunity for you to join our small, friendly team and make a real difference to people’s lives by:
· Providing expert support in the development of policy and practical guidance aligned with Mental Health Legislation
· Supporting local authorities and care providers to effectively roll out and implement best practice and policy changes introduced by the new Act, ensuring consistency, quality, and improved outcomes across the sector.
· Creating an inspiring and engaging learning environment
· Champion innovation across diverse projects across other projects within SCIE[G(1]
What we are looking for:
· Exceptional communication skills, including facilitation, public speaking, and concise evidence-based report writing, for varied audiences.
· Proven ability to analyse qualitative and quantitative data to inform decision-making.
· Comprehensive understanding of Mental health legislation and associated social care policies.
· Registered Mental Health Nurse, Social Worker, or Allied Health Professional.
· Demonstrable expertise in Mental health law practice and/or Social care practice and management.
· Commitment to equity, diversity, and inclusion.
· Demonstrable experience of working in co-production with people who draw on mental health services including co- designing, delivery and evaluation.
· Commitment to SCIE’s values and principles of equity, diversity, and inclusion.
· Ability to establish collaborative relationships with stakeholders, including individuals who use services, carers, and professionals.
· Experience of contributing to business growth, bid writing and tenders.
The client requests no contact from agencies or media sales.
The Role
Role Purpose
An exciting opportunity has arisen for a dedicated and motivated individual to join us in this newly created HR and Governance role at Dialogue Earth. We are seeking an organised and proactive person to provide day-to-day support across both functions, with around 70% of the role focused on HR. This is an excellent opportunity to develop your skills in a fast-paced, global environment while contributing to meaningful work.
The HR and governance officer will lead and manage the organisation’s human resources, governance, and compliance functions. They will ensure that HR function and practices are fair, legally compliant, and aligned with organisational values, and will support the Board of Trustees in fulfilling their governance responsibilities. This role combines operational HR management with oversight of governance processes, supporting a positive, inclusive, and legally compliant working environment.
Main Responsibilities
Human Resources:
● Coordinate recruitment processes, including drafting job descriptions and contracts, applicant screening, supporting interviews and collecting references;
● Manage staff onboarding processes and induction material;
● Maintain and update HR policies, the staff handbook, and training records in consultation with the COO;
● Manage the HR system (Natural HR or equivalent) and ensure records are accurate and up to date;
● Manage EAP scheme, training, and benefits (e.g. Climate Perks, glasses benefit, Cycle to Work scheme);
● Coordinate staff performance reviews and support line managers with induction, appraisal, and probation processes;
● Manage visa applications for qualifying staff;
● Ensure compliance with UK employment law and monitor HR legislation changes;
● Support the COO in embedding EDI principles in operational practice.
Governance:
● Provide administrative support to the Board and sub-committees, including scheduling meetings, supporting the COO in preparing papers, and minuting meetings;
● Manage trustee onboarding, training, and compliance requirements;
● Ensure timely and accurate submissions to the Charity Commission and Companies House
Finance:
● Process monthly credit card receipts;
● Budget management, including preparation and expenditure tracking.
General:
● Build collaborative relationships across the organisation.
● Support other operational projects as required.
Essential Experience, Knowledge, and Skills:
● Understanding of and a commitment to the mission of the charity
● Experience in HR administration and policy development;
● Ability to maintain confidentiality and handle sensitive information.
● Strong interpersonal skills and excellent verbal, written and communication skills;
● Knowledge of UK employment law and charity governance;
● Excellent minute-taking and record-keeping skills;
● High level of IT literacy (Google Suite, Microsoft Office);
● Ability to work and communicate with staff at all levels within the organisation.
Desirable Skills:
● CIPD qualification level 5 (or working towards);
● Experience managing visa sponsorship processes;
● MHFA qualification;
● Experience working with Natural HR or equivalent HR system;
● Experience working in the media or non-profit sector
Further Information and Benefits
● Salary: £37,000 per annum.
● Working Hours: 50% FTE of a four day working week (16 hours per week)
● Contract Type: 12 months fixed term, with potential for extension/renewal
● Start time: ASAP
● Hybrid Working: Full-time staff must attend the office at least two days per week. Attendance is mandatory on Tuesdays and staff can choose which other day(s) they attend.
● Pension: Defined contribution pension plan, with 5% employer contribution, 4% employee contribution, and 1% tax relief contribution into an ethically conscious pension plan.
● Holidays: 20 days per annum (pro rata), plus Bank Holidays.
● Location: Shoreditch, London (unfortunately, we are unable to sponsor visa applications for this role).
● Culture: Our office is a bright open-plan working space, with a great staff culture, a friendly and dynamic team, and an office dog called Poppy.
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The client requests no contact from agencies or media sales.
Salary: £31,133.37 per annum plus £5023.71 London weighting if applicable
Contract: Permanent
Location: Flexible working between home and office in Old Street, London
Hours: Full time, 37.5 per week
Closing date: Thursday 21st August 2025 at 11:30pm
Do you have experience working in a fundraising team, ready to take your next step working with high value donors? Or are you a strong communicator with excellent relationship building skills, looking to work with one of the UK’s leading housing and homelessness charities?
About the role
Due to significant growth within the Philanthropy team at Shelter in recent years, we have recently introduced our dedicated High Value Programme to capitalise on growth potential at the £3k - £20k donor level. We are looking for a Philanthropy Executive to join Shelter and work alongside the Senior High Value Programme Manager to provide support and excellent donor stewardship to the programme, helping to grow sustainable income to fuel Shelter’s Fight for Home.
The Philanthropy Executive will help to develop and deliver strategically aligned and insight-led fundraising appeals, creating innovative and impactful donor communications with the aim to bring donors closer to Shelter’s work. Working across the team to support on communication and stewardship projects as required, this is a varied role, which relies on strong written and verbal communication, and an efficiency in development, delivery and upkeep of the systems and processes that underpin a successful fundraising programme.
About you
You will play a key-role in expanding the high value programme and will provide vital support to the philanthropy team. We are looking for a motivated and ambitious individual who is happy to go the extra mile to provide first-class relationship management and be proactive and enjoy working with people at all levels. You will need to be able to work in a fast-paced environment and be able to work independently as well as collaboratively.
Experience within mid-level, major donor fundraising experience or transferrable experience of successfully building relationships is desirable for the role. Strong written and verbal communication skills and a background in writing compelling fundraising appeals or writing stewardship communications is crucial for the role. You will also need good time management skills and the ability to manage a variety of projects.
Apply to be part of our team and help us defend the right to a safe home.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Shelter’s High Value Partnerships department is part of the Income Generation directorate and crucial to achieving our charitable mission and is responsible for raising £30 million a year through fundraising with high-net-worth individuals, legacy and in-memory supporters, trusts and foundations, companies and statutory funders. The Philanthropy team work with high-net-worth individuals to raise major donor income to help power Shelter’s work.
You will be supported by our experienced and energetic fundraising team along with colleagues in frontline services, campaigns and finance. With our strong frontline and campaigning presence, you will have the opportunity to meet with service delivery and advocacy colleagues in the organisation to learn more about Shelter’s work, so you are immersed to inspire our donors to give.
How to Apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.
- We prioritise diversity and have an inclusive and open mindset
- We learn from our experiences and are open to risk
- We create change and align behind our strategy
Any application submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a kind and compassionate person to join our Family Support team, working directly with families who are facing the unthinkable – the news that their child has cancer or a life-challenging condition.
Primarily based at St George’s, Royal Marsden (transitioning to Evelina, Westminster in 2026), Kingston Hospital and St Peter’s, Chertsey. Travel to other partnered hospitals across London and Surrey as required. Includes at least one monthly meeting at our East Molesey office.
As our Hospital Family Support Worker, you’ll visit children, young people and their families on the wards of our partnered hospitals. You’ll be a consistent, reassuring presence, offering emotional and practical support when it’s most needed – and helping families feel less alone.
You’ll meet families already known to Momentum, as well as take new referrals. You’ll also support families remotely who live further afield or are adjusting to life after treatment.
This role is about being that calm, empathetic and kind person who makes a difference just by showing up. You’ll be a trusted part of hospital life, and a key link between the families, Momentum, and the wider healthcare team.
Key Responsibilities:
· Offer emotional and practical support to families, being a warm and reliable presence during their hospital stay.
· Build trusting, non-judgemental relationships with parents, carers, children and young people.
· Meet families in hospital, explain our support services, and complete referral forms for further help.
· Work closely with hospital professionals, attending multi-disciplinary meetings, deliver training on Momentum’s service and sharing relevant updates with the wider Momentum team.
· Keep accurate records of your work, including family interactions and safeguarding concerns.
· Understand and follow all safeguarding, child protection, and lone working policies.
· Report any safeguarding concerns in line with our policies and procedures.
· Support Momentum’s fundraising and communications by sharing family stories (with consent) and identifying case studies.
· Ensure all actions reflect Momentum’s values and vision – that no family with a seriously ill child should have to cope alone.
· Comply with hospital policies around dress code, infection control, and health and safety.
· Attend team meetings in-person and online across London and Surrey.
· Complete training requirements relevant to your role.
· Carry out other reasonable duties to support the delivery of Momentum’s work.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
Job type: Full time
Salary: Salary Plan, 39,500.00 GBP Annual
End Date: September 8, 2025 (30 days left to apply)
We're seeking an enthusiastic Education Coordinator to help shape the future of chemistry education.
With a focus on Northern Ireland, you'll lead regional initiatives, tailoring them to local needs and supporting teachers through workshops and online sessions. You'll build strong partnerships with local education authorities, schools, and teacher networks, and collaborate with national organisations to advance our education policy across the UK and Ireland. You’ll monitor educational developments, contribute to policy-influencing documents, and share our views with policy makers and other stakeholders.
This role will require extensive travel throughout Northern Ireland and the Republic of Ireland, including attending and running events for teachers and student teachers, working with members, and meeting key education contacts. Expect to travel about twice a week, depending on the academic timetable, and occasionally work weekends and non-core hours.
Responsibilities:
Regional engagement and delivery: Lead the project management and delivery of education initiatives tailored to the needs of the local education community, aligned with our strategy. This includes understanding teacher needs, delivering direct support (e.g, workshops, online sessions), advising on the use of our resources, and commissioning internal support to enhance the impact of our services.
Local curriculum expertise and relevance: Champion and advise on local curricula to ensure our education programmes remain relevant and impactful for all teachers across the UK and Ireland. This includes providing guidance and advice to colleagues and partners on best practices for local curricula.
Partnership and stakeholder engagement:
• Develop and maintain successful partnerships and relationships with organisations and education stakeholders in the region (including local education authorities, schools, and teacher networks) to support the effective delivery of our programmes and initiatives. This also includes engaging with local members to act as advocates for chemistry and showcase best practice in school engagement activities.
• Build and maintain strategic links and collaborations with national organisations, government agencies, sister societies, and other policy influencers to inform the development and advancement of our education policy and resources.
Contribution to education policy and intelligence: Contribute to our education policy activities by monitoring educational developments, compiling and analysing relevant information, and drafting policy-influencing documents such as consultation responses and position statements.
What we are looking for:
• A degree in science, preferably in the chemical sciences, or an equivalent qualification, together with evidence of working with schools, ideally with a teaching qualification.
• An understanding of school level, further and higher education and a breadth of knowledge of the education systems in the UK and Ireland together with a deep knowledge of the local curricula.
• Experience of stakeholder relationship management and an understanding of customer requirements, including those of: school teachers; FE teachers, HE academics and support staff; careers advisors; employers; governments and its agencies, and non-government bodies.
• Excellent written and verbal communication skills, including a proven ability to write effectively for different audiences and deliver clear and engaging presentations both online and in-person.
• Good project management and team working skills and experience, with the ability to work independently.
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. This role is home-based with the expectation that you will attend the office as needed for your role. If you need flexible working arrangements, please outline this in your application.
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and as a cover letter (in no more than 500 words) telling us about your relevant knowledge, skills and competencies and why you are applying for this role.
About the RSC
An organisation with a heritage that spans over 175 years, the RSC has an ambitious international vision for the future. Around the world, we invest in the education of future generations of scientists. We raise and maintain standards. We partner with industry and academia, promoting collaboration and innovation. We advise governments on policy, and we promote the talent, information and ideas that lead to great advances in science.
We provide advice, resources, and practical support to learners and educators in schools, colleges, and universities around the world. In the UK, we are the largest non-governmental funder of chemistry education and we influence government policy to ensure that opportunities to develop skills meet the unique needs of chemistry
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
You may also have experience in the following: Chemistry Teacher, Science Teacher, Science Teaching Assistant, Chemistry Lecturer, Science Lecturer, Chemistry Academic, Science Academic, STEM Teacher, STEM Coordinator, Education Advisor, Education Coordinator, Teacher Training, Community Development
REF-223125
We are looking for an experienced and customer-focused administrator to lead on the administration of the CLPE Learning Programme, which includes courses that take place both in person at the Centre and online as well as INSET training and consultancy delivered at other locations around the country. You will also be part of the Centre’s administration team to support the day-to-day running of the Centre and help us ensure that everyone who works in and visits our Centre is well looked after and has a fantastic experience. This will include providing reception cover, greeting visitors, answering phones, supporting tenants and event bookings, and providing general admin support to the team based at the Centre.
You will be based at our beautiful Grade 2 listed building in Southwark. Your usual working hours will be 2pm to 6pm to provide Centre admin cover during this time, but this role will also require occasional evening or weekend working to fulfil event commitments, and flexibility to provide cover for staff leave. Due to the nature of your duties, and fixed hours, this role is not suitable for flexible or home working.
Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy.
This is an extremely interesting and varied job. As well as working closely with our teaching team, responding to enquiries and bookings, and arranging logistics for courses and events taking place at the Centre, you might also be supporting our librarian with a book launch, welcoming our trustees to a meeting, or looking after a famous children’s author.
Your duties will include:
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Providing the first point of contact for all enquiries relating to courses, webinars, CPD or other events, by email and phone, as well as responding to general enquiries
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Coordinating all booking information for courses, INSET training and consultancy
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Carrying out data reconciliation and reporting using systems such as Zoom and Xero
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Updating webpages for courses and events
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Managing all event logistics, including joining details, invoicing, gathering feedback and on-the-day support / room set-up / catering
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Arranging travel and accommodation when necessary
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Working with the Centre Manager/s to ensure the smooth running of the building for visitors, staff and tenants
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Managing room bookings, including responding to enquiries, confirming and recording bookings and sending invoices
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Managing the Centre signing in system for guests
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Ordering supplies and supporting the wider CLPE team with ad hoc administrative tasks
You will need good administration and organisational skills and the ability to work under pressure, as well as excellent attention to detail and customer service skills. You should also have experience of working in a customer-facing role and / or supporting schools and other education settings. An understanding of financial sales processes, including online booking processes, and competence with Microsoft Office, Teams and Zoom will be essential.
You should also be confident that you are able to manage physical aspects of the role, including setting up event rooms and moving furniture when necessary
If you are interested in being part of our team and taking on this key role, we’d love to hear from you. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.
Closing date: Thursday 28 August 2025
The client requests no contact from agencies or media sales.
Do you have recent experience in an office-based role and an interest in working within a faith-based environment that supports young people to thrive?
If this sounds like you, our client would love to welcome you as their new Part-Time Admin Assistant.
You will play a vital role in keeping the office running smoothly, providing reliable admin support to the Operations Manager and Charity Directors. This is your opportunity to use your skills in a values-led environment, where your contribution will directly support education, growth, and community wellbeing.
The Contract
Hours: 25 hours per week
Location: Forest Gate
Contract: Permanent
Salary: £27,300 – £30,940 PA Pro Rata
Work pattern: 5 hours per day (on-site; hybrid options may be reviewed after probation, with potential for some home working)
Start date: September 2025
About the organisation
This faith-based organisation has a long tradition in education and community life. Rooted in Catholic values, the culture is centred on respect, service, and shared purpose. Staff are asked to engage with and respect the organisation’s ethos, and an interest in faith and community life will help you feel at home here.
As the Part-Time Admin Assistant, you will…
- Be the friendly and reliable first point of contact in the office
- Keep accurate records, policies, and systems up to date
- Support meetings through minute-taking and document preparation
- Update the website and social media with news and information
- Welcome and coordinate international visitors
- Assist with events and organisational activities
- To succeed as a Part-Time Admin Assistant, you will need:
- Proven recent experience in an office-based role
- Strong ICT skills, with confidence using Microsoft Office and digital systems
- Excellent communication skills, both written and verbal
- A calm, respectful, and professional approach when working with colleagues, partners, and visitors
- Attention to detail and accuracy, ensuring admin tasks are completed to a high standard
- A collaborative mindset, with the ability to work independently and take initiative
- An interest in faith, values, and community life, with openness to working in a Catholic context
- Confident using social media to create posts or adapt content for websites
- Flexible and proactive in supporting others and managing priorities
- Keen to engage with the organisation’s culture and ethos
If you are looking for a meaningful role where your organisational skills and interest in faith can make a genuine difference, apply today to join our client as a Part-Time Admin Assistant. We are reviewing CVs as they come in and would be happy to share the full job description and discuss the role further.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Global Head of Finance
Hybrid: London, Spitalfields & homeworking
Full-Time | Permanent
Salary: Upward of £87, 822, depending on years of experience in a comparable role + Excellent Benefits
*Details of how to apply at the bottom of the advert*
MLC Partners are proud to be exclusively partnering with The Fund for Global Human Rights. This is a pivotal leadership role within the organisation, and an opportunity to contribute your skills within a purpose-driven, values-led organisation that recognises the importance of a people-centred approach to leadership and operations.
The Fund is an international nonprofit that exists to support grassroots human rights activists across the globe, those working with courage and conviction in their communities to create a fairer, more just world. Since 2002, the Fund has channelled more than $165 million in flexible, long-term support to local leaders and organisations on the front lines of change.
At the Fund, finance plays a central role in supporting effective, sustainable human rights work around the world. The organisation is committed to fostering a working environment where people feel respected and supported. Their values of respect, integrity, agility, sustainability, and inclusivity, are embedded in both strategic direction and in day-to-day decision-making.
This is a significant moment for the Fund as it embarks on the next phase of its strategic growth, and following recent organisational reviews, they are building the internal systems and leadership needed to sustain its long-term impact.
The Role
As Global Head of Finance, you will lead a small, dedicated international team, overseeing strategic financial planning, operational excellence, and regulatory compliance across UK and US entities.
You’ll play a key role on the Fund’s management team, ensuring financial integrity, promoting sustainable growth, and partnering across functions to embed strong financial practices organisation-wide.
This is both a strategic and hands-on role, offering the opportunity to guide long-term financial direction while staying closely connected to day-to-day operations and people.
Duties include, but aren’t limited to:
- Financial planning, reporting and strategy: managing annual budget cycle, produce monthly, quarterly and annual finance reports.
- Compliance, Audit and Risk Management: Oversee annual audits for both US and UK entities, support compliance checks and procurement systems meet organisational and donor requirements.
- Investment, Treasury and External Relations: Monitor and management investment and cash accounts across both the US and UK – optimising returns. Managing external banking, investment and lease negotiations, managing annual vendor negotiations and renewals globally.
- Systems optimisation and process improvement.
- Team leadership: Lead and support the finance team, reviewing outputs, resolving issues to support high performance. Oversee financial training to all budget holders to maintain financial literacy and accountability across the organisation.
Essential experience
The successful candidate will possess blends of technical financial expertise with operational leadership with a continuous commitment to purpose-driven work. You will have:
- Professional financial qualification (CPA, ACCA, CIMA or equivalent)
- Senior-level finance experience in an international charity or NGO sector.
- Strong familiarity with both UK SORP and US GAAP.
- Proven extensive knowledge of strategic financial leadership.
- Experience supporting grant management and donor reporting.
- A commitment to human rights, social justice, and inclusive workplaces.
- Mindset for process improvement and cross collaboration and partnership.
- Strong commitment to building and maintaining a diverse and inclusive workplace.
How to Apply/Interview dates
To apply for this role, either apply directly via the Charityjobs link with an updated CV and Cover Letter, or see details on 'How to apply' page on the candidate pack attached, and send details to the specified central inbox. To discuss the role details, please reach out to Annabelle at MLC Partners.
We particularly welcome applications from individuals from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
- Application closing date: 1st September
- 1st stage interviews (virtual): 17th & 18th September
- 2nd stage interviews (face-to-face in Spitalfields): 25th September
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Helpline Supervisor
Reports To: Helpline Manager / CEO
Salary: £36,000 per annum, plus pension and employer NI contributions
Hours: 40 hours/week
Contract: Permanent, full-time, flexibility required in work hours
Location: Remote / Office-based – some evening/weekend work required
Role Purpose:
The Helpline Supervisor will provide support, guidance and supervise the helpline advisors and in the future helpline volunteers. The role will further provide emotional support and debriefing for the helpline advisors and volunteers during each helpline shift and when appropriate after each reported incident. They will also oversee the quality of service and ensure each report is dealt with appropriately to a high standard and that reports are logged appropriately recording all relevant information, ensuring data is protected and all procedures are followed.
Role Responsibilities:
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Provide day-to-day supervision, guidance and emotional support to helpline advisors.
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Monitor call logs, case records, and system reports to ensure quality and flag complex or urgent cases.
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Ensure safeguarding protocols are followed and lead on referrals involving serious risk or protection concerns.
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Deliver pre-shift briefings, post-shift debriefs, and facilitate reflective practice sessions.
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Coordinate rotas and ensure adequate shift coverage.
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Support the recruitment, onboarding, and ongoing training of helpline staff (and volunteers when).
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Promote staff wellbeing and implement trauma-informed approaches in staff support.
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Liaise with external agencies and partners to strengthen referral pathways and collaborative responses.
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Lead on service improvement by identifying trends, risks, and areas for development.
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Monitor and analyse service data to contribute to internal reviews and funder reporting.
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Ensure compliance with data protection, confidentiality, and safeguarding standards.
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Undergo regular training in trauma-informed approach, safeguarding, anti-Muslim hate and any other relevant topics.
Person Specification:
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Supervisory or senior experience in helpline, casework, or support services.
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Proven ability to provide emotional and professional support to frontline staff.
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Experience in handling safeguarding referrals and risk assessments.
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Trauma-informed approach and working knowledge of hate crime, discrimination, and support needs.
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Strong understanding of anti-Muslim hatred and Islamophobia.
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Excellent understanding of British Muslim communities, their diversity, and everyday practices.
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Excellent interpersonal, leadership, and communication skills.
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Strong organisational skills and ability to manage competing priorities.
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Experience using communication and case management platforms (e.g., RingCentral, Zoho, Microsoft 365) is desirable but not necessary.
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Experience in monitoring, evaluation, or impact reporting is desirable.
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Commitment to equality, diversity, and inclusion.
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Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
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Enhanced DBS check required (to be obtained on your behalf if your application is successful).
Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.
Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid-August to early September. To apply, please send your CV and cover letter, Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.
The client requests no contact from agencies or media sales.
Starting Salary - £31,613 (including London Weighting)
Location: Office Based - London
Job Profile
Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people?
The post holder will contribute to ensuring the Supporter Donations Team (SDT) manages and administers supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes.
Accountability
The post holder reports to the Supporter Donations Manager and will work alongside a team of Supporter Donation Assistants, collectively delivering the team’s key aims and responsibilities.
Key Responsibilities
Supporter Care:
- Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way.
- Provide phone cover to the Supporter Care team as required.
- Provide Reception training to the Supporter Care team as required.
Donations:
- Accurately code donations received, ensuring agreed departmental procedures are followed.
- Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms.
- Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.
- File and archive financial data, while adhering to strict audit controls.
Gift Aid:
- Understand Gift Aid and its application within CAFOD.
- Assist with all aspects of tax-effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC.
Thanking:
- Produce and dispatch letters to thank and acknowledge donations received.
- Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch.
- Contribute to ongoing enhancement and improvement of supporter thanking
Post/banking:
- Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels.
- Preparation of daily banking, cash handling and initial reconciliation of all monies received daily.
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Understanding our context
- Understanding Catholic identity - Show an understanding of and work with the Catholic community to further CAFOD's mission.
- Understanding CAFOD - Demonstrate how both CAFOD’s and Catholic values influence all our work internally and externally.
- Understanding international development – Have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities
Working together
- Managing ourselves – Happy to take on additional responsibility to help the team or others under pressure.
- Working with others – Build collaborative relationships across CAFOD and with external partners, donors and suppliers.
- Communicating - Ensure others fully understand what has been discussed and agreed. Make timely contributions to decisions.
- Looking outwards – Build cooperative, professional relationships with partners, supporters, donors, suppliers and the communities we serve
Making change happen
- Managing resources - Offer ideas to improve information systems and processes to reduce costs and improve efficiency.
- Achieving results - Look for better processes and ways of working to achieve results.
- Managing our performance - Agreeing realistic deadlines and measurable objectives for myself, others and the team.
- Taking the lead - Take a lead in identifying solutions and making change happen
Job Specific Competencies
- Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy.
- Ability to communicate professionally with supporters, from individual givers to religious communities.
- Displays excellent written and verbal communication skills.
- Ability to build strong collaborative relationships with colleagues.
Desirable Criteria
- Experience with a CRM software/ database
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We need a well-organised team member who enjoys interacting with clients and takes pride in delivering a quality service. As a member of small friendly team in a well established and thriving family mediation service you will co-ordinate cases, maintain records, communicate directly with clients and mediators and provide administrative support. You will need to be able to work independently in a busy office environment, be able to multi-task and oversee cases.
Full-time or part-time hours.
Family mediation helps separating or divorcing couples to make their own arrangements for their children, property and finances as an alternative to the court process. Given the nature of the work, sensitivity and confidentiality are essential.
Please see the attached Job Description and Essential Skills.
If you are interested in applying for this post please submit a CV and an accompanying statement setting out why you are interested in this role and what experience you have that relates to the Job Description and Person Specification. Applications should be received by 5pm on 1st September 2025.
The client requests no contact from agencies or media sales.
Senior Administrator
We’re looking for a highly organised, proactive, and capable Senior Administrator to support the day-to-day running of head office and lead a small but vital administrative team.
The role is ideal for someone who thrives in a dynamic, mission-driven environment and brings strong leadership, multitasking, and problem-solving skills.
Position: Senior Administrator
Location: Leatherhead
Hours: 37 hours per week, Monday to Friday (occasional out-of-hours work may be required; TOIL will be provided)
Salary: £29,500 per annum
Contract: Permanent
Benefits: MFT offer an extensive benefits package including; 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)
Closing Date: 27th August 2025
Interview Date: Interviews will be scheduled on a rolling basis. Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role.
The Role
Reporting to the Finance & Administration Manager, you’ll play a central role in ensuring smooth, efficient, and compliant operations across the organisation. You will oversee key administrative processes including database management, reporting, diary coordination, event support, and team supervision.
Key responsibilities include:
- Supervise and support administrative staff
- Operational Administration
- Executive & Event Support
About You
You will have experience in administrative roles, including experience supervising staff.
We are looking for:
- Strong problem-solving skills and the ability to act on own initiative
- Excellent communication skills – written, verbal, and interpersonal
- Exceptional attention to detail and accuracy under pressure
- Highly proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint) for document creation, scheduling, and reporting
- Skilled in data handling and report generation
- Strong understanding of GDPR, confidentiality, and consent practices
- Ability to manage multiple priorities and meet deadlines efficiently
- Flexibility to adapt to changing priorities and systems
- Team player with the ability to work independently and proactively
- Demonstrates a strong work ethic and commitment to high-quality service
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.
This post is Exempt from the Protection of the Rehabilitation of Offenders Act (1974).
You may also have experience in areas such as Admin, Administrator, Administration, Senior Admin, Senior Administrator, Administration Support, Admin Team Leader, Admin Supervisor. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About us:
Drinkaware is the UK’s leading alcohol charity with a vision of working together to reduce alcohol harm. We use our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry and independent research, consumer insight and evaluation
The Drinkaware Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently
Vision: Working together to reduce alcohol harm across the UK
Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:
- Public-facing campaigns and digital services, information and guidance
- Evidence-led advice to governments and industry
- Independent research, consumer insight and evaluation
Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
Our Drinkaware staff team is friendly, professional and inclusive. We care about what we do and how we work together and bring our values to life. Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant.
Location: 35 Chiswell St, London EC1Y 4SE
Drinkaware’s benefits include:
- Hybrid working arrangements
- 30 days leave (plus Bank Holidays, and your birthday)
- Matched company pension scheme
- Life assurance cover
- BUPA Private Healthcare
- Training and development opportunities
- Employee assistance programme
- Annual learning and wellbeing grant
- Perks and discount platform.
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About the role:
The Alcohol Behavioural Change Specialist is responsible for collaboratively designing and implementing, evidence-based programmes applying appropriate behavioural change models aimed at reducing alcohol-related harm, and promoting long-term behavioural change related to alcohol consumption.
As a leading charity focused on alcohol harm reduction, the postholder will be Drinkaware’s internal expert regarding alcohol harm to individuals and will have a good understanding of brief interventions, as well as information, advice and guidance including quality assurance across our work. They will work across the organisation providing expert advice and guidance.
Programme & Intervention Development
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Work with the Head of operations to develop and implement personalised intervention strategies to help individuals reduce alcohol consumption, using evidence-based behavioural change techniques through our app and other digital tools.
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Collaborate with lived experience panel and Independent Advisory Panel to create comprehensive alcohol-related behavioural health programmes.
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Utilise your experience of motivational interviewing, cognitive-behavioural therapy (CBT), and other evidence-based practices to promote lasting change in alcohol use behaviours across Drinkaware’s activity.
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Stay up to date on the latest research in alcohol use, behavioural change methods to inform programme development and interventions.
Content & Communication
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Work with the Marketing & Content team to produce engaging content for public audiences ensuring accuracy and effectiveness of advice and guidance in all Drinkaware messaging.
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Work with the Digital and Content team to ensure the Drinkaware website content is relevant and up to date.
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Presenting our insights, programmes and tools to external stakeholders including funders, public health departments etc.
Insight & Evaluation
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Work with the Research team in the translation of research insights and publications into programme development.
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Work with the Impact team to ensure impact monitoring and quality assurance is embedded in all work undertaken by Drinkaware and support colleagues to monitor and measure the quality of its work with a view to ensuring high quality standards and continuous improvement.
Governance & Safeguarding
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Work with the Head of Operations to ensure Safeguarding is embedded within all programme delivery.
_____________________________________________________________________________
About you:
This role requires a deep understanding of psychological theories, behavioural science, and addiction, along with practical experience in behavioural interventions.
Qualifications and/or experience
- Degree or higher in Psychology, Behavioural change, Public Health, or a related field. Certification or training in Motivational Interviewing, Cognitive Behavioural Therapy, or other relevant therapeutic approaches is highly desirable.
Essential Criteria / Key Skills
- Strong understanding of behavioural science theories and experience of how to apply them to alcohol use, with proficiency in delivering behavioural change techniques.
- Proven experience in developing and implementing behavioural change interventions, particularly in the context of alcohol or addiction.
- Experience with digital health applications is desirable.
- Excellent communication skills, with the ability to engage and motivate individuals at all stages of behavioural change.
- Strong analytical and problem-solving skills to assess, plan, and implement effective behavioural change programmes.
- Demonstrable knowledge and experience of working in the health sector and have a passion for reducing alcohol harm in the UK.
- Experience working in partnership with internal and external agencies and organisation
- Experience of working collaboratively across internal departments and teams
- Knowledge of public health initiatives and policies related to alcohol use.
- Data analysis and program evaluation experience.
- Confident public speaker able to represent Drinkaware at events, conferences and in the media.
- Ability to work independently and autonomously, prioritise tasks, and adapt to changing circumstances.
- Understanding of safeguarding legislation and practical application in delivery of programmes
- Able to manage sensitive conversations with professionalism and care and resilient when under pressure.
- An energetic and committed ambassador for Drinkaware, our mission and values
_____________________________________________________________________________
To apply
For further information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website.
Closing date: 9am, Tuesday 26 August 2025
Apply for this post by clicking on the 'Apply' link. You should submit an up-to-date CV and a brief covering letter (maximum two pages) that outlines how you meet the requirements outlined in the 'About You' section and what you would bring to Drinkaware.
Interviews may be carried out on Teams or in person at our Moorgate offices.
Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community.
No agency support is required
The client requests no contact from agencies or media sales.
Job Summary
- Job title: Research Events Coordinator
- Area of work: Arts and Heritage
- Contract type: Fixed Term - Until December 2026
- Employment type: Full-time
- Location: London
- Working environment: Onsite 5 times a week
- Working hours: 35 hours per week - with occasional weekend work
Overview / Purpose
The Research Events Coordinator plays a central role in the organisation's mission to build a world-leading Research Centre. This department coordinates, generates, and champions research activity across the organisation. The Research Events Coordinator contributes the Department's central mission to advance knowledge through the conception, creation, delivery, and dissemination of the highest quality research events aimed at the widest possible public and specialist audiences, undertaken through many diverse channels and through the organisation's local, national, and international research projects and partnerships.
Key Responsibility
Support the Research Centre Manager, Senior Research Lead, and Head of Research in:
Events Administration
- Attend meetings, take and circulate notes on event planning and preparation.
- Assist the Research Centre Manager, Senior Research Lead, Head of Research, and all other event-hosting staff with: coordinating Calls for Papers; liaising with speakers and collaborators; providing administration for all aspects of events planning.
- Book travel and accommodation for external speakers (and VIP attendees); attend any related invoices and ensure prompt payment of the same.
- Book venues and prepare rooms for conferences, seminars, and all other Research Centre events, e.g. arrange furniture, set up refreshments.
- Arrange, as necessary, all IT and AV support for events, including speaker and participant digital access for online events, facilitating practice sessions, and any livestreams and recording of events.
- Work at evening events (outside office hours) at the organisation or events hosted at external locations, as required (agreed in advance).
- Provide technical support at digital events, including setting up hybrid planning meetings between internal and external colleagues.
- Coordinate with AV/Digital event recordings for archive and/or release to participants and the general public.
- Maintain the contacts/networks database as it relates to event attendees, speakers etc.
Communications and Advertising:
- Produce event copy, as required, for the website, e-newsletter for research networks, etc.
- Liaise with the Digital Team over online event pages on the website and over the booking system; monitor event bookings.
- Ensure that the web information about the Research Centre remains current; liaise with the Digital Team about web content.
- Maintain and develop the email list of subscribers to events mailings and to the newsletter.
- Co-ordinate the regular research email newsletter; liaise with content providers for the newsletter; produce event copy, as required, for e-newsletters for research networks, etc.
- Work with Digital and Creative Teams to create event templates for invitations that match the brand, the research theme and audience of the given event.
- Work to promote upcoming research events using internal and external advertising platforms, as appropriate.
Research Centre Administration:
- Provide front-of-house support to the Research Centre, as necessary.
- Attend and take and circulate notes, as required, at relevant committees/working groups for research.
- Work with Senior Research Lead and Research Centre Manager to carry out administration related to research projects, including assisting with budgets, processing invoices, securing image rights, publishing web content, liaising with external collaborators and visiting fellows, booking travel and accommodation and providing administration for all research project activities.
Key Required Skills
- Substantial experience of event management to coordinate projects and events, ideally within a large, multipart organisation.
- Ability to develop and manage detailed project timelines and workflows.
- Excellent communication skills, written and verbal.
- Excellent organisational and administrative skills with excellent attention to detail (e.g. creating travel itineraries; making bookings; taking minutes of meetings; maintaining calendars and room booking systems).
- Proven track record in numeracy and financial data-handling experience; experience maintaining and managing information on a relational database.
Key Required Attributes
- Ability to organise/prioritise complex tasks and workflows, and to meet deadlines.
- Proactive, self-motivated, and resourceful; able to take the initiative and be imaginative in problem-solving; able to understand the need to escalate an issue as situations permit.
- Ability to work collaboratively as part of a small team.
- Ability to adapt to situations as they arise and to remain flexible.
- Experience working in a visitor-facing environment, with effective communication and interpersonal skills when interacting with internal/external stakeholders; willing to be actively involved in all levels of event delivery.
Additional Considerations and Criteria
- Some evening or weekend work will be required to support Research Centre events (time off in lieu will be given).
- Occasional travel may be required.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, to be considered.
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AllChild is a successful children’s charity committed to ensuring every child can flourish. We are seeking a highly organised and proactive Executive Assistant to support the CEO and Executive Team. You will act as the point of contact for key external and internal stakeholders.
As the Executive Assistant, you will ensure the smooth coordination of Board, Executive and Leadership meetings, projects and activities. The role requires a proven ability to manage multiple priorities and a keen attention to detail, ensuring the smooth functioning of daily meetings, regular activities, and long-term projects. You will be comfortable taking the initiative and offering strategic support to the Executive team to increase the success of key relationships, opportunities and projects.
This is a key role working with a dynamic team in a growing charity requiring discretion, initiative, and strong communication skills. You will share our vision that every child can flourish and be aligned with our values of ambition, connection and trust.
For further information and details on how to apply, please visit our website via the Apply button.
Closing date: 22 August 2025.