Communication manager jobs in cheshunt, hertfordshire

About us

We're a not-for-profit firm of accountants and technical advisors with a shared vision: to see finance and accountancy used as a force for good. Our mission is to empower organisations, causes and ideas that are making a real difference – by providing them with the very best financial and technical support, at a price they can afford.

We believe accountancy is more than numbers and profit. It’s about providing crucial infrastructure and enabling growth. Our services range from bookkeeping and management accounting to strategic planning, data analysis, systems audits, tax advice and process automation. If you’re technically skilled, purpose-driven, and passionate about making finance meaningful, we’d love to hear from you.

About the Role
We’re looking for a proactive and passionate Finance Manager to join our growing team. You’ll work closely with a portfolio of inspiring clients, providing high-quality financial information and insights to help them thrive. You’ll be part of a supportive team of technical practitioners and bookkeepers, contributing to a mission that matters.

Key Responsibilities

• Prepare, review, and deliver high-quality financial information to a diverse portfolio of clients
• Explain and interpret financial reports clearly and accessibly to people from a variety of backgrounds
• Review and maintain good accounting systems, policies and practices
• Manage monthly financial cycles, including management accounts, payroll, and VAT returns
• Support clients with budgeting, planning, and forecasting – for day-to-day operations and for special projects
• Contribute to the development of our internal finance processes and practices
• Collaborate closely with other team members to deliver excellent client outcomes

What We’re Looking For

• Experience with Xero and/or QuickBooks Online (QBO)
• Strong understanding of financial reporting for charities, including Charity SORP
• Excellent communication skills, especially in translating financial concepts for non-financial audiences
• Confidence with Excel and other office tools
• Strong organisational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines
• A self-starter who enjoys working in a collaborative environment
• Relevant financial qualification
• Experience in a fast-paced or multi-client environment is a bonus

What We Offer

• 25 days annual leave (pro-rata) plus bank holidays
• Health insurance
• Commitment to CPD and on-the-job training
• Flexible working arrangements
• Meaningful work with purpose-led clients
• A supportive and values-driven team environment

Research Programme Manager

Our client mission is to provide sustainable funding of medical research into rheumatic and related musculoskeletal, immunological, and inflammatory diseases. With a focus on unmet needs, the trust’s longer-term objective is to achieve a meaningful impact in the development of disease treatments and preventative approaches for these debilitating conditions across the life course. The trust has advanced this strategic vision through the support of the world-class research undertaken at the University of Oxford. The trust’s funding also extends nationwide across thirteen UK universities where they support talented scientists at every stage in their career, from doctoral students to senior research leaders. The trust recognizes the extraordinary potential of UK science and wishes to play its part in nurturing and retaining the very best talent to further its mission by funding the highest quality research to deliver the most meaningful results.

The trust’s investment in research is not purely financial; its funding relationships are built on open, ongoing dialogue with current grant recipients, as well as future recipients around their ideas and scientific approach. There is a strong requirement for building and sustaining relationships with external stakeholders, including research institutions, funders and the trust’s constituency of scientists.

We are pleased to be working with the the trust to recruit a new Research & Grants Programme Manager to join its small and very focused team. Working in a hybrid manner with up to two days in offices in Hammersmith, London, and the remainder working remotely from home.

The role:

Working closely with the CEO, this pivotal role will oversee the entire grant-making processes and funding activities of the trust, in addition to driving the intellectual rigor of the research work of its grantees, in line with the core charitable objectives of the trust. This will involve managing all aspects of pre and post-award research management, reporting writing, grant finance management and governance, co-ordination of the trust’s scientific committees and shaping external scientific communications to supporters and other stakeholders.

A central element of the role will be to manage the trust’s research funding initiatives, nurturing existing relationships with a broad network of high-level panels of experts and peer reviewers, as well as a wide range of stakeholders and past and present grantees. Working closely with the CEO, this person will maintain an expansive and knowledgeable view of the research landscape, understanding the important changes and influences relevant to the work of the trust. Leading on the Trust’s communications by producing social media and website content in addition to external reporting, this role will also support and manage its annual conference.
 
The person:

The successful candidate will have substantial and demonstrable experience of high-level research management in combination with an extensive grants-management and funding process management background. Educated ideally to PhD level in a scientific subject, or the equivalent in high-level research-led programme management experience, this person will be ambitious with excellent attention to detail and an intellectually curious and rigorous approach. A background in science based, research led, grant-making will be important as well as having a systematic and process driven approach. This experience would ideally have been gained in the charity sector or the higher education or grant-making sectors.

Experience of impact measurement, grants report writing and preparing content for communications and social media will be important, in addition to having an understanding of scientific research across the UK and overseas. This person will be highly numerate, organized and methodical in their approach and will see this role as a fantastic opportunity to bring creative ideas and experience to the table, in order to make a real and lasting difference in the research led field of musculoskeletal and related inflammatory diseases in the UK and overseas.
 

The trust is committed to creating a culture where diversity is embedded in all its activities and values dignity, mutual respect and inclusivity at work and where unlawful discrimination is eliminated. They aim to attract and retain high quality staff and to ensure that the culture is one where all can achieve their potential.

As a Transport & Quality Manager, you will provide robust support to Brent Community Transport (BCT) in achieving its targets, financial duties, and delivering services in line with organisational policies and procedures. To be responsible for the provision of effective, high-quality training the coordination and facilitation of the Quality Management System.

The ideal candidate will have:

· Strong analytical ability

· Knowledge and experience related to vehicles, including transport legislation, vehicle maintenance, safety         scheduling, and incident investigations.

· Knowledge of Health & Safety legislation

· Excellent interpersonal and communication skills

· Senior management experiences

· A Category D 1 driving licence (essential)

· CPC Certification

About UKCF 

At UK Community Foundations (UKCF), we put inclusivity at the forefront of all we do, we put relationships first and we are ambitious for our members and the communities they serve. 

Everyone should have the opportunity to have a fulfilling life and to feel they belong. This can’t be mandated by government, or done to people, only with them. Change needs to be driven by people who understand the local situation and our support makes this possible. 

UKCF is a national network of community foundations based all over the UK. Community foundations connect philanthropic people with local causes that matter to them. They are charitable organisations focused on supporting a defined geographical area by leveraging funds to support community needs and local organisations making a difference. As well as supporting our members, at UKCF we explore social challenges, we provide national funding and we work with those who have the solutions to improve lives. 

Benefits of working at UKCF include 30 days holiday plus 8 bank holidays, up to two days paid leave for volunteer days, season ticket loans available, enhanced pension and a flexible working plan. As a disability confident employer, we encourage applications irrespective of your age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex or sexual orientation. 

About the role 

Come and join our small but brilliant Membership and Learning team. We have an ambitious strategy to strengthen the network through growing a culture of continuous learning, improving member insight and developing targeted learning. 

We’re looking for a proactive and detail-oriented individual to support our team with a range of administrative and project-based tasks. The Membership and Learning team is dedicated to developing, co-creating, and delivering engaging, inclusive learning experiences that foster creativity, curiosity and critical thinking in philanthropy and grant making. In this dynamic role, you'll be involved in organising conferences and meetings, hosting webinars, managing key projects, and building strong relationships across the network. Your work will be a blend of project coordination, event management, and administration, ensuring our learning initiatives run smoothly and effectively.  

Our members vary from very small teams with two or three staff to well established very well- resourced foundations. The Membership and Learning team are the contact point for all community foundations. You will be supporting the team to: answer members’ enquiries, champion best practice and raise standards. 

Working closely with other teams including Communications, Business Development and Programmes, the Membership and Learning team has an oversight of all UKCF activity relating to our members. 

The ability to listen, problem solve and engage others is critical. You'll bring strong organisational skills, a keen eye for detail, and the ability to manage a diverse and dynamic workload, supporting a range of projects across both the membership network and the UKCF team. 

See the full job description for more detail.

Job Title: Advocacy and Mobility Services Manager

Reporting To: Executive Director of Services 

Salary: £46,335 pro rata

Hours: 21 or 28 hours per week

Location: Hybrid with one day in the office in Kings Cross N1 9LG

DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.

Context of Job

AFK is a national charity helping young disabled people develop their independence and find employment. Our vision is a world where all people living with a disability get to lead the life they choose. As part of this we provide bespoke employment skills training and organise work placements across North London.

At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25. The Advocacy and Mobility Services Manager leads this service.

Overall Job Purpose

To develop and manage AFK’s Mobility Service including overseeing the progress of funding applications for mobility equipment, managing the waiting list and ensuring a quality service to our beneficiaries. The Advocacy and Mobility Services Manager will be responsible for providing advocacy support, enabling applicants to secure equipment from statutory services, where appropriate. They will also manage the maintenance and reallocation of AFK-owned powerchairs.

Working Conditions

The post is 21 or 28 hours a week, normally between 9am and 5pm. (We are Hybrid working organisation with 1 core day in the office and 2-3 days working from home, with core hours between 10am and 4pm).

The post holder may be expected to work some evenings and weekends as required by the job.

AFK operates a No Smoking policy.

Working Relationships

Line Manager to the Fundraising and Mobility Officer

Close working relationships with mobility equipment suppliers

On a day-to-day basis there will be regular contact with beneficiaries and their families, mobility equipment suppliers and health professionals, as well as Service Delivery and Fundraising Managers.

On-going contact with grant giving organisations and associated bodies.

Principal Responsibilities

1. To develop policies to support the direction of AFK’s Mobility Services, in relation to criteria for funding equipment, guidance on managing the waiting lists and the provision of loaned/ beneficiary owned equipment etc.

2. To identify applicants for mobility funding who could access statutory funds. To provide advocacy support to those families including submitting formal letters of complaint to NHS Trusts and/or taking legal advice. To monitor savings to the Mobility budget, as a direct result of advocacy intervention.

3. To ensure the mobility equipment budget is spent appropriately by developing and implementing funding criteria, negotiating competitive rates with suppliers, encouraging families to consider a range of options for high end equipment and ensuring statutory services support funding where appropriate.

4. To line manage the Fundraising and Mobility Officer to enable her/him to progress applications for mobility grants, from initial enquiry to order and delivery of equipment.

 5. To provide AFK’s Fundraising and Communications teams with data and feedback from families and to identify potential case studies.

6. To support selected applicants with individual fundraising, including applying to Trusts and charities and writing to businesses.

7. To monitor the funds raised by AFK’s individual fundraising activity.

8. To keep abreast of changes in the field for example: developments among competitors and pricing in the market; progress of the NHS England wheelchair campaign; and changes to Clinical Commissioning Groups’ criteria.

9. To provide families with information to enable them to make a decision about whether to apply for funding.

10. To liaise with other grant giving charities to keep up-to-date with changes in the field and to ensure part funding is provided effectively.

11. To ensure AFK’s equipment grant application form is clear and up-to-date and that the process is managed in a timely and efficient way.

12. To oversee the development and maintenance of systems for recording the grant application process.

13. To manage the maintenance and repair of loaned powerchairs, developing procedures for reallocating chairs and/or passing ownership on to beneficiaries.

14. To supervise the Fundraising and Mobility Officer to develop systems for monitoring and reporting on maintenance expenditure.

15. To undertake other relevant responsibilities as required by the Executive Director of Services.

First Interviews: Friday 23rd May (also Thursday 22nd May, if necessary) online

Second Interviews: Tuesday 3rd June in person

Salary: Circa £45,000
Contract: Full time, Perm
Location: London – Hybrid, 2 days per week in office
Closing Date: Rolling 
Benefits:  Non-contributory pension scheme; Employer contribution of 8%, with no need to contribute yourself.

If you’re a Philanthropy Fundraiser looking for a Philanthropy Manager opportunity, which will allow you to lead and develop a new & exciting programme, we have the just role for you. We’re delighted to be working with the wonderful Ruth Strauss Foundation, as they seek a Philanthropy Manager to join their growing team.

This new role will be pivotal in driving forward their philanthropic growth by leading the development of a major donor programme. You will be building a portfolio or major donors and capitalising on existing relationships and connections with the cause, as well as creating tailored communications, cases for support and impact reports to deliver exceptional supporter experience.

The ground work has been laid and there are some great opportunities ready for someone to take a hold of and run with, perfect opportunity for someone looking to flex their Philanthropy skills and make a mark.  

To be a successful Philanthropy Manager, you will need:

 

• Experience developing a Major Donor programme and high-value relationships
• Excellent relationships management skills, across internal and external stakeholder of all levels
• Excellent communication skills and ability to produce compelling proposals, impact reports and donor communication plans

If you would like to have an informal discussion, please get in touch with Jake or submit your application above. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 

We're delighted to be supporting an incredible organisation that believes everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone who is on their side. Leading on the recruitment of their next Media and Stories Manager position, we're excited to speak to press and media professionals from within and outside of the charity sector who can bring the organisation's stories to life with creativity and enthusiasm.

Part time Media and Stories Manager, four days a week

Contract: Permanent role

Location: Hybrid - a mix of work from home and London office with two days per week minimum at the office near to Liverpool Street

Salary: FTE £42,896, pro rata to four days per week

Closing date for applications: Wednesday 21st May

First round interviews, held remotely: 28th and 29th May

Second round interviews, held in person: week commencing 2nd June

Working tirelessly to provide practical help and support through a range of services that cover education, housing, justice, and health and wellbeing, as well as consistently campaigning for the barriers that hold people back in society to be removed, this is an organisation with real clout. Using the unique insight from their services to fight alongside the people they support to make sure they're heard and to campaign for meaningful changes in society.

This is a fantastic opportunity to join their talented team on a part time basis, leading on delivering creative, impactful media coverage to increase the profile of the organisation's services and campaigns, as well as the reach of their campaigns. Core responsibilities within the role will include:

• Deliver national and local media coverage which supports the organisation's strategic aims through high quality proactive and reactive media engagement.
• Gather service user experiences and stories to create compelling media pitches.
• Generate proactive ideas for creative media campaigns and coverage to support the organisation's influencing priorities.
• Develop productive relationships with journalists to become trusted and go-to organisation.
• Work closely with colleagues in the External Engagement team to deliver an integrated communications approach.
• Develop the functioning and processes of the organisation's media team to ensure a slick, responsive and agile media function

An organisation that places diversity and inclusivity at the heart of all it does, this is such a fantastic opportunity for someone with the following skills and experience:

• Experience of delivering high quality national media coverage
• Experience of working in a busy press office
• Excellent verbal and written communication skills, including writing for different contexts and audiences
• Skilled at writing press releases and media briefings.
• Skilled at building positive relationships with colleagues
• Experience of working on integrated campaigns
• Experience working for a charity or third sector press office
• Knowledge of the education, justice or housing sectors

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We reserve the right to close the vacancy early if we receive a high volume of applications.

About Us: The Weir Link is a small and vibrant charity and community centre dedicated to bringing the community together through educational, training, and social opportunities. Established in June 2010, we have transformed a derelict space into a thriving hub for local residents. Our centre hosts a variety of activities including after-school clubs, stay-and-play sessions, arts and crafts, Pilates, yoga, ante-natal classes, and community meetings.

Contract type: Fixed Term Contract – 1 year (potential to extend)

Location: Clapham Park/Balham, SW12

Hours: 20 hours per week, working pattern can be flexible, subject to agreement

Salary: £20-25 per hour depending on experience

Job Description: We are seeking an experienced Centre Manager to join our team and manage this important community resource. This role is ideal for someone who is passionate about community development and has a proven track record in business development, fundraising, and, ideally, project management.

Key Responsibilities:

Oversee the management and operation of The Weir Link in alignment with our mission, vision, and values.

Identify fundraising opportunities and submit credible applications resulting in income generated to support the great work of the Centre.

Manage the delivery of high-quality activities and events for the local community.

Maintain and develop partnerships with organizations and community groups.

Line-manage the Facilities and Bookings Coordinator to ensure the building is well-maintained and safe.

Work with Trustees to implement the business plan and sustainable funding strategy.

Develop and execute an effective marketing strategy to promote our activities and events.

Ensure all visitors feel welcome, safe, and encouraged, and maintain systems for monitoring satisfaction and evaluating outcomes.

Person Specification:

Experience in business development and identifying potential opportunities.

Proven success in fundraising and applying for grants.

Strong project management skills, including marketing and communications.

Experience in community research and organizing events.

Motivated, organized, and reliable with a flexible and resourceful approach.

Commitment to contributing meaningfully to the local community.

Benefits:

Flexible working pattern, ideal for parents or carers.

Hybrid working options during school holidays.

Opportunity to make a significant impact in the community.

How to Apply: Please send your CV and a short cover letter explaining why you are suitable for the role and why you would like to work for The Weir Link.

Interview Process: First interviews will take place between 20th and 23rd May, in person, at The Weir Link.  There will be a final, informal conversation between the successful candidate and the trustees as a second and final stage (virtual).

Ready to make an impact? Apply now!

Job Purpose

This role sits within our Adult Services, across Hammersmith, Fulham, Ealing, Hounslow. You will be responsible for the operational delivery and service development, of a portfolio of services. Namely (but subject to change):

• Safe Space Community Drop In Service 
• Hounslow Helpline
• Nova Roots (Forensic Community Hub)

One large service you will be responsible for is our crisis alternative service – Safe Space - which is a tri-borough core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 14:00-22:00 across all of our boroughs. You will be responsible for managing peripatetic teams: we currently have 3x in person Safe Spaces, a Helpline and a Forensic Community You’re your portfolio may expand as new services are acquired.

Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis. 

The objectives of the service include: 

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH. 

• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA) 

• To provide a true alternative to A&E via a non-clinical drop-in service to support clients 

• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning. 

• To contribute to an improvement in individual mental wellbeing. 

• To remain a source of independent support for all clients. 

• To treat service users with respect, dignity and personalised support 

• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation 

• To increase self-management skills of those accessing the service 

• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service. 

• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual. 

The Role

The role of the Crisis Alternative Service Manager will provide operational management, mobilisation and service development of all Crisis’ Services within Adult Services. The ideal candidate will have experience of mobilising and developing high quality, large services. In addition to managing and supporting staff working within challenging environments and experience of working with challenging behaviour and complex needs. The Service Manager will hold all operational risk.

Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends. You will also be required to be rostered into the on-call rota.

The Crisis Alternative Service Manager will be required to work collaboratively with the Director of Adult Services and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes. The Service Manager will also be expected to build and sustain working relationships with statutory services and represent HFEH Mind at external meetings.

They will be responsible for the delivery, progression and continual improvement of the service. They will have responsibility for ensuring Crisis Services operate in line with organisational H&S processes and procedures, HFEH Mind policies and CQC requirements

Key Responsibilities

· To oversee the management of the Crisis Alternative Drop-in Services and other services, in line with organisational values and service quality expectations.

· To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies.

· To ensure safe working and risk management

· To ensure feedback is provided on risk mitigation through serious incident reports.

· To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators)

· To complete audits and high quality reports for senior internal and external stakeholders

· To ensure interpret performance and impact data for crisis services and be responsible for reporting against service targets

· To provide effective line management supervision to Team Managers, Senior Support workers and Support Workers where applicable.

· To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.

· To mobilise the crisis services in line with agreed project plans and ensure they are promoted and marketed well.

· To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.

· To develop robust referral routes and pathways into the service with both statutory and non-statutory bodies.

· To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.

· To support the Deputy Manager, Team Managers to ensure adequate and appropriate staffing at all times within the service.

· To ensure high levels of meaningful service user involvement in service provision, responding to the needs of service users locally.

· Work collaboratively with West London Mental Health Trust staff to support, develop and promote both the service.

· Establish excellent working relationships with core and out-of-hours services such as Emergency Services, Crisis Teams and GPs, around inward and outward referrals.

· Ensure quality and compliance (in line with CQC standards, NICE guidelines, MQM and other relevant standards)

·        Work within HFEH Mind’s policies and procedures including; Performance Management, Confidentiality, Safeguarding, Equal Opportunities, Service User Involvement, Health & Safety, GDPR and Professional Boundaries.

· To embed all operational policies across managed services in line with a consistent organisational approach.

· Ensure service users satisfaction surveys are undertaken.

· Ensure data and qualitative information is collected, collated and communicated to key partners and key stakeholders, as required and directed by the Director of Adult Services.

· Ensure that all managed services are effectively informed by service user feedback.

· Keep up to date with best practice and contribute to the continuous improvement of the service.

· Monitor the quality of the service and ensure appropriate data is collected (in line with GDPR) to monitor outputs and outcomes.

· Produce regular service summary reports.

· To be rostered on the on-call rota

· Undertake such duties not included in the job description as are reasonably requested by the Director of Adult Services

Person Specification

· A minimum of three years managing a crisis service or similar setting with high complexity and high incident rates

· Experience of managing and mitigating risks

· Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

· Understanding of how to report and mitigate risks

· Understanding of suicide prevention

· Understanding of trauma informed care

· Understanding of mental health and safety planning

· An understanding of CQC requirements for mental health

· Managing services for vulnerable people in a service delivery organisation.

· Excellent people and project management skills and significant experience of supporting and managing staff.

· Experience of working in the voluntary sector and/or statutory services

· Experience of motivating, developing and training staff

· Successful track record in performance management of staff

· Experience of creating and implementing safety and risk policies and procedures.

· Compiling and interpreting performance data and reporting against service targets.

· Successful track record in planning and project management.

· Experience of report writing and presentation.

· Supporting people with mental health problems.

· Knowledge of and empathy for the issues facing people with mental health problems.

· Knowledge of the day-to-day application of relevant legislation e.g., Health and Safety.

· Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice.

· Knowledge and understanding of the relevant statutory authorities including NHS and social care.

· Excellent communication skills and able to communicate effectively to a variety of audiences.

· Commitment to service user involvement and able to work with service user groups to develop this. 

· Is committed to working in an anti-oppressive way and striving to create equal opportunities for all people.

· Clear understanding of Equality, Equity, Diversity and inclusion organisational approach

· Commitment to working within the policies of HFEH Mind including confidentiality and safeguarding.

· Positive attitude, passionate about working for HFEH Mind and able to inspire people to higher levels of performance.

· Team player and able to form positive, professional relationships with staff at all levels.

· Able to work effectively with a range of external stakeholders to promote and develop the service.

· Strong organisational skills and able to take control of own workload and meet deadlines.

· Ability to work independently with minimum support.

· Confident in challenging poor performance assertively, constructively and successfully.

· High professional standards and the ability to communicate these clearly to others.

· IT literate to aid communication and analysis of data.

· Willing to undertake training and development.

· Ability to travel to multiple sites

Desirable:

· Mental health registration (nurse/doctor/therapist etc)

· Mental health qualification

· Has a full driving licence and use of own vehicle (desirable, not essential)

· Experience of working with databases such as Views, IAPTUS, Rio and Python

· Project management qualification

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Post is subject to an enhanced DBS check

£47,000 per year
Kings Cross, London (hybrid)
35 hours per week
Permanent

RNIB are recruiting for two Policy Managers (1 x International, 1 x Devolution) to lead within our policy team, ensuring we produce well-evidenced, impactful policy to drive real change to deliver better outcomes for blind and partially sighted people. Please tell us in your supporting statement, if you have a preferred role.

Both roles will sit underneath our Head of Policy, managing your own policy area with line management responsibility for 2-3 Policy Leads. You will also be responsible for either our liaison with RNIB's International team and our links with the global sight loss community, or the devolution agenda, looking at how we make policy across the four nations and into the regions of England, linking with our Area Campaigns team to drive forward regional strategy.

You'll oversee the development of policy positions across the team, bringing together internal and external expertise to get to the root of the issues affecting blind and partially sighted people, coming up with solutions for change and ensuring the voice of blind and partially sighted people is at the heart of everything we do.

To succeed in this role, you will be:

• A strategic policy expert - Experienced in shaping public policy and leading impactful campaigns that bring about real change.

• Passionate about inclusion - Deeply aware of the challenges faced by disabled people and committed to ensuring their voices are at the heart of policy development.

• A confident communicator - Skilled at turning complex data and ideas into clear, compelling reports, briefings, and messages tailored to different audiences.

• A collaborative leader - Able to lead and inspire a team, build strong relationships across the organisation, and work in partnership to achieve shared goals.

• Organised and delivery-focused - Comfortable managing multiple projects, setting priorities, and delivering high-quality work to tight deadlines.

• An influential advocate - Ready to build connections with colleagues, stakeholders and decision-makers, and represent RNIB with clarity, credibility and passion.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

How to Apply

If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.

Are you ready to lead meaningful change in an organisation that puts young people at the heart of everything it does?  As our Change and Transformation Lead, you’ll play a pivotal role in shaping how technology supports our mission—driving improvements that make our systems more effective, user-friendly, and impactful. This is your chance to work across a wide portfolio—from HR to fundraising systems—defining a transformation roadmap that enables real operational efficiency, supports our people, and maximises value for money, all while maintaining the highest standards of data security and integrity.

This is more than just a technology leadership role—it’s an opportunity to make a lasting difference. You’ll help guide major projects like a £900k CRM replacement, work with passionate teams who care deeply about our mission, and ensure our systems empower us to reach more young people with the support they deserve.

If you're a strategic thinker with strong programme management and people leadership skills, and want your work to have genuine social impact, we’d love to hear from you. Even if you don’t tick every box, we encourage you to apply—your potential matters just as much as your experience.

Do you have experience in creating and optimising personalised email and SMS campaigns? Are you an expert in executing omnichannel customer journeys and seeking a new challenge?

If so, you could be the Marketing Automation Manager we are looking for!

About the role

You will bring your expertise and experience of delivering automated omnichannel journeys to send the right message, to the right person, at the right time, in the media of their choice. You will bring your passion for utilising customer data to deliver personalised, targeted customer-centric marketing to deliver business goals.

Your responsibilities will include:

Working with the transformation team to build customer journeys in our new MarTech platform, Adobe, supporting building a bank of digital collateral, migrating existing communications into the new platform and ensuring all marketing activities conform to BHF brand.

Collaborating with internal teams to make the most efficient use of current customer data and how to use it to personalise within communications journeys. Whilst supporting on building audience segments and business rules for customer engagement.

Reporting on performance of communications and translating this information for wider stakeholders, utilising tools to understand conversions and customer behaviours to inform a marketing automation strategy to be shared with digital and other fundraising colleagues.

About you

To excel in this role, you will need:

• Strong understanding of omnichannel principles, alongside data segmentation and personalisation in digital communications
• Experience of integrated marketing automation platforms such as Adobe (desirable), dotdigital, Salesforce or Hubspot
• Proven ability to develop impactful creative and copy and experience designing, developing and delivering automated personalised customer journeys
• Experience of working with large data sets and utilising to improve customers lifetime value
• Skills in analytics and data visualisation tools
• Experience of project management and effectively using tools to support this such as Jira

Working arrangements

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy,Igniting Change , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

The interview process will be two stages with the first stage scheduled for w/c 26/5.

Please note that this role is known internally as “Digital Customer Journey Production Manager”

Job Title: Regional Housing Manager
Area of operation: Resident Services
Salary: £48,146 per annum
Hours: 37.5 hours per week
Responsible to: Resident Services Director
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum
Place of work: Hybrid contract. The role covers a patch of properties predominantly across Essex and Cambridgeshire, with time spent on site, working from home and requirements for occasional travel to English Rural’s offices in Surrey as necessary.
Essential Car User Allowance: This role is eligible for English Rural’s essential car user scheme (£5,200 per annum)

About English Rural:

English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,500 affordable properties, spread amongst 150 villages, and have a development programme of around 200 more homes. 

About the role:

This is an exciting opportunity to deliver regional housing management services across Essex, Cambridge and surrounding areas. Working under the leadership of the Resident Services Director and collaboratively with housing, repairs and allocations colleagues, the role will be expected to inform and deliver agreed business strategy. Building relationships with residents and external partners is essential, as we continue to achieve an effective housing management service.

About you:

To succeed in this role, you will have a proven track record working in housing management. You will need good communication and interpersonal skills, with an ability to collaborate and work effectively within a fast-paced environment. Experience in arrears collection, tenancy management and delivering customer satisfaction are essential. The right candidate will have sufficient housing expertise both through formal CIH qualifications and direct experience. English Rural is looking to invest in and develop the right candidate to grow with our business.

Closing Date: Mid-day on Thursday 5th June 2025
Interview Date: Wednesday 11th June 2025 (interviews to be held in our Essex office)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.

English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.

No agencies please.

Department: Communications and Public Affairs 
Contract type: Permanent  
Hours: Full time
Salary: £36,000 – £38,000 per annum
Location: Home Based with UK wide travel as required
Reports To: Media and External Affairs Manager

The National Fire Chiefs Council (NFCC) is seeking a proactive and skilled Media Officer to join our Communications and Public Affairs team. This is a newly created role, offering the opportunity to help shape and strengthen NFCC’s voice in the national conversation around fire and rescue services.

Reporting into the Media and External Affairs Manager, you will play a central role in growing our media presence and positioning NFCC as the go-to source for journalists covering national fire and rescue issues. You will help to ensure our messages are clear, timely, and authoritative across all platforms.

Join us and help ensure that fire and rescue services have a strong, consistent voice on the national stage.

Key responsibilities:

Serve as a point of contact for incoming media enquiries.

Draft high-quality, publication-ready communications content – including press releases, news articles, opinion pieces and other engaging content. 

Support NFCC’s campaigns and policy initiatives by securing media coverage and developing strong relationships with journalists and editors.

Take ownership of key communications tools and systems, including media monitoring and audit of coverage. 

Act as the lead Comms officer on at least one area of NFCC’s work in partnership with the relevant NFCC teams and lead officers (but will also work on a wide range of our issues and areas).

Participate in an out-of-hours communications rota as part of NFCC’s communication support function (with some out of hours support – see job description for more information). 

What we are looking for:

Experience in a media, journalism or communications role. 

Excellent writing skills with the ability to produce accurate, compelling content under pressure. 

Confidence in handling media enquiries and building positive relationships with the press. 

Strong organisational skills and the ability to manage multiple priorities effectively. 

A collaborative approach, with experience working across teams and engaging with senior stakeholders. 

A good understanding of the UK media landscape and wider external environment. 

If this sounds like the kind of opportunity that you would be interested in, please have a look at the Job Description on the NFCC website and apply.

Working with us:

NFCC is a fully remote organisation, and all staff work from home. This role will involve some travel for stakeholder meetings, events, conferences, training sessions and team away days, for which travel expenses are paid.

How to apply:

Please complete the application form linked from the ‘apply now’ button on the NFCC Website. CVs will NOT be accepted for this position. 

Closing Date – Sunday 1 June with interviews being conducted on Teams on Tuesday 17 June. If you are not available for interview on this date, we will try to provide an alternative date, though we advise that we may not be able to do this.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post. 

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive. 

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.