Communication manager jobs in City of london, england
Service Coordinator
Dot Dot Dot is a social enterprise which allows people who do brilliant voluntary work to live in buildings that would otherwise be empty. We provide good, inexpensive housing to people who make a difference, we protect buildings for their owners, and we contribute to communities. Everyone wins.
We are looking for an effective, organised and socially minded person to join our services team as a Service Coordinator. You will be at the heart of our business, directly coordinating and delivering our service to guardians and to property owners. Supported by experienced managers and, making use of a field team and other operational support, you will deliver work across our diverse portfolio.
As well as the opportunity to see your work making a tangible difference, in this role you will benefit from a friendly work environment, a competitive salary and terms of employment which aim to support a good work-life balance.
The fundamentals of this role
Manage guardians
- Ensure guardians meet our criteria and ready for life as a guardian.
- Manage the guardian sign-up and move-in process.
- Be the main point of contact for guardians.
- Liaise with guardians to resolve any issues or concerns, e.g. poor conduct, licence breaches or vulnerability concerns.
- Work closely with guardians when they need to move on from Dot Dot Dot properties.
- Draw on data to gain insight into guardians and to guide support or interventions as required.
- Coordinate or assist with events, partnerships and other activities to promote volunteering and/or community engagement.
- Collaborate with colleagues to ensure repairs are properly reported and dealt with.
- Collaborate with colleagues to fill voids quickly with suitable guardians.
Manage properties
- Collaborate with colleagues ensure that properties are monitored, set up and managed in line with internal standards, client requirements and any relevant licensing or regulatory standards.
- Organise, monitor and manage the handback of properties to clients, ensuring guardian and client relationships are managed professionally and effectively.
- Monitor budgets and spending on property issues, to make good choices about spending and to inform budget planning and risk management.
- Collaborate with clients on property repairs, major works or other issues.
- Provide clients with reports and information about their property as required.
Provide excellent client service
- Liaise closely with clients (building owners) to understand their needs and to keep them updated and informed about our work.
- Build strong day-to-day relationships with client contacts, working in a collaborative and service- focused way.
- Understand our client agreements and ensure that our service delivery meets the unique requirements of each contract.
- Identify opportunities to add value for our clients, encouraging the best social and financial value for all parties.
About you
- You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:
- Interest in our mission and values as an organisation.
- Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
- Resourceful, proactive and hands-on approach - the service coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
- Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
- Ability to prioritise workload and efficiently manage diary to achieve results and meet deadlines.
- Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
- Self confident and practical, ready to make decisions and use judgement in a wide variety of contexts, places and situations.
Take a look at our website for further information about this role and the work we do.
Dot Dot Dot is a social enterprise that turns properties which would otherwise stand empty into inexpensive homes.

The client requests no contact from agencies or media sales.
The main purpose of the role is to ensure the effective implementation of financial policy through administration of the ordination training budget. This comprises tuition fees paid to Theological Education Institutions and maintenance grants paid to some 1200 ordinands in training each year by all 42 dioceses.
This role is a fixed term contract, until 31st December 2026.
The Ministry Development Team is engaged in a major programme of change with the result that the way in which these grants are assessed, allocated and paid will change significantly. The Finance and Data Administrator will have a key role in implementation of the new arrangements as well as ensuring high levels of service and process improvement in the light of experience and stakeholder feedback.
The Finance and Data Administrator plays a central role in ensuring the effective and compassionate administration of financial support for ordinands and ministry training across the Church of England. The postholder will manage core elements of the Training for Ministry budget, including the calculation and payment of tuition fees, maintenance grants and Resourcing Ministerial Formation (RMF) funds, as well as ad hoc grants such as disability-related and discretionary awards. A key part of the role is supporting the implementation of grant policies clearly, consistently and with appropriate pastoral sensitivity.
Alongside this, the role has significant responsibility for data management and reporting. The postholder will maintain and interrogate data relating to ordinand training, vocational exploration, and attendance at Stage 1 and Stage 2 Shared Discernment Panels, ensuring information is accurate, up to date and fit for purpose. They will also monitor and report on the use of restricted funds and support the implementation of the Ministry Training Fund, producing reports and analysis as required to inform decision-making.
The role also contributes to effective financial management across the Ministry Development Team. Working closely with colleagues, the postholder will support the development of departmental budgets, monitor expenditure against forecasts, and liaise with the Archbishops' Council Finance Department to resolve budgetary issues as they arise. Clear communication of financial information is essential, including expenditure, supplier payments and income, alongside the administration of expense workflows on SAP. The postholder will also oversee the administration of other ad hoc training grants, ensuring processes are robust and well understood.
The postholder will bring relevant experience and understanding to support the effective management of grants and finances within a church and charitable context. They will be comfortable working with financial data and systems, and able to apply this confidently in a professional setting.
Knowledge and experience
- Familiarity with using databases and financial systems, such as SAP.
- A high level of computer literacy, particularly in the creation, use and formatting of spreadsheets.
- Experience of working with grants and financial processes, preferably within a Church or other charitable organisation.
- An understanding of, and empathy with, the ethos and mission of the Church of England.
The role requires strong analytical capability and the ability to communicate financial information clearly and accurately to a range of audiences, both internal and external.
Skills and abilities
- A keen analytical mind, with high numeracy skills and close attention to detail.
- Excellent written and verbal communication skills.
- The ability to present clear, accurate and proportionate financial information to colleagues and external stakeholders.
- A high degree of discretion and reliability, with a strong commitment to confidentiality.
- The ability to work independently and in line with agreed policies and guidelines.
- Willingness and ability to travel within England and attend occasional meetings outside London.
Desirable criteria
In addition, the following experience and qualifications would be advantageous:
- Confidence in using Church and theological language, with an understanding of the structures of the Church of England.
- Experience of grant funding within a national institution.
A recognised financial qualification or formal financial training.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



The Compliance & Recruitment Officer plays a vital role supporting the Recruitment and Compliance Team Partners to ensure that our recruitment and onboarding processes for permanent staff, temporary workers, and volunteers align with regulatory requirements and maintain the integrity and compliance of our hiring practice.
As a Compliance & Recruitment Officer you will deliver a high quality and responsive service to prospective candidates, recruiting managers and business stakeholders. In addition, you serve as a subject matter expert to the People Team and the wider organisation, ensuring that we prioritise the safeguarding of the children and young people right from the start of an employee’s recruitment and onboarding journey.
Skills and Responsibilities
On-Boarding & Compliance
- Coordinate all aspects of the onboarding and compliance process and ensure that the processes are completed accurately, efficiently and in a timely manner, including: issuing contracts, pre-employment compliance checks, and keying new starters/setting up new starters on the onboarding system.
- Ensure the accurate entry and maintenance of data onto the relevant HR Systems/ spreadsheets, by employing robust quality assurance and due diligence measures.
- Be the subject matter expert for Access Recruit & Onboarding and Better Impact for the team, the candidates/onboardees and the wider organisation
- Monitor and maintain ongoing compliance requirements across staff files, including (but not limited to): Right to Work documentation (i.e. valid Visas and passports); Professional Registrations; Dr’s professional insurance, etc.
- Ensure that all aspects of DBS process are managed in accordance with policy/procedures
- Assist the Recruitment & Compliance Manager in preparing, analysing and producing relevant reports and statistics.
- Conduct audit checks on new starters, volunteer and temporary worker files and report back to team to ensure continuous improvement and accuracy of data collected.
- Coordinate and/or supervise a regular and continuous calendar of personnel file reviews and audits, to ensure and maintain regulatory compliance, and where relevant escalate non- compliance issues to the Compliance Partner and/or the Recruitment & Compliance Manager.
- Assist in the coordination and delivery of an annual audit of CQC and Ofsted standards, across relevant business areas, e.g. The Children’s Trust School.
- Proactively maintain an up-to-date knowledge of our associated regulatory requirements, highlighting any updates and subsequent implications as soon as reasonably practical.
- Impart expertise and knowledge by delivering training sessions for new starters on compliance processes.
- In collaboration with the Organisation Development Team ensure the delivery of a seamless and engaging On-boarding and Induction experience for new staff and volunteers.
Recruitment & Selection
- Be responsible for the recruitment, on-boarding and compliance process for all types of permanent employees, Bank employees, temporary workers and volunteers.
- Maintain the administration of recruitment and onboarding records, ensuring that these are complete and accurate
- Ensure all recruitment activities and the candidate life-cycle are underpinned by our Promises, whilst adhering to current employment legislation including Disclosure & Barring Service, Care Quality Commission, Ofsted, KCSIE and all policies and procedures
- Maintain an up-to-date list of vacancies, and ensure that all vacancies are advertised internally and/ or externally, in a timely manner.
- Support the Recruitment Team in the review and implementation of new and progressive recruitment initiatives, e.g. Employee Referral Scheme; Graduate Programmes; Apprenticeships; and overseas recruitment, with a view to increase the diversity and skill set of our workforce, across the organisation.
- Support the Recruitment & Compliance Partners with advertising vacancies, as well as the organisation and delivery of recruitment events and campaigns.
- Support the Recruitment & Compliance Manager with Bank Administrator recruitment and management of assignments.
- Supervise and coordinate the daily work tasks of team Bank Administration or Volunteer support, ensuring that all administrative aspects of the recruitment process are delivered to regulatory standards, on time and in a professional manner.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
People Team Support
- Where required, contribute to the collation of relevant recruitment and compliance data, ensuring that these are complete and accurate, in order to support the preparation, analysis and production of relevant service reports, e.g. recruitment KPIs, time to hire (on-boarding KPIs), SCR school reports, right to work/visa reporting.
- Build strong internal and external relationships and provide a first class, added value service, to all staff and external partners/ customers.
- Where required, provide additional support on specific People Team projects, as informed by and agreed with the Recruitment & Compliance Manager.
- Assist in the streamlining and automation of processes to improve operational efficiency
Terms and Conditions
Interview date: 4th June
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Permanent / Full-time (35 hours per week) - open to discussing reduced hours
Hybrid working with 2 days per week from the London Bridge office
Closing date: 28th May at 23:59
As Supporter Care Assistant, you will play a central role in ensuring every donation to Whizz Kidz is processed accurately, efficiently and with great care.
Whizz Kidz: The facts
Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.
We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months - 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.
And we won’t stop until they are mobile, enabled and included.
Our vision
A society in which every young wheelchair user is mobile, enabled and included.
Our values
We are young people focused, ambitious, collaborative and inclusive.
Job summary
You will manage income and data processing through Microsoft Dynamics, maintaining high quality, reliable information that underpins our fundraising activity, financial reporting and supporter care. Working closely with the Finance Team, you will contribute to timely and accurate income reconciliations and the smooth running of all supporter related financial processes including ensuring that all donations are thanked efficiently.
In addition to these duties, you will play a vital role in championing exceptional supporter care across the organisation. You will act as a strong advocate for supporters, ensuring their needs, experiences and feedback help improve processes. You will champion our Supporter Promise and help us uphold the Fundraising Regulator’s Code of Fundraising practice, ensuring all communications, interactions and data practices reflect the highest standards of transparency, honesty, fairness and respect. Through this, you will help embed a culture of supporter centric working across the team, ensuring every supporter receives a positive, warm and respectful experience whenever they engage with Whizz Kidz.
Full job description available on our website.
The person
You’ll be highly organised, with excellent attention to detail and a passion for accuracy. You’ll be proactive and able to work independently, managing your workload effectively and meeting deadlines. You’ll have a sharp eye for inconsistencies, confidence in handling data, and the initiative to suggest improvements where needed. You’ll also bring a strong commitment to outstanding supporter care, ensuring every supporter feels valued and appreciated.
Please note: This post is subject to a Basic level DBS Disclosure, which will be sought prior to the confirmation of a job offer.
Person specification
Skills and knowledge
- Strong digital competence, including MS Office (especially Excel) and confidence using online platforms.
- Excellent Excel skills including data entry, validation and reporting.
- Basic understanding of GDPR, data protection and Gift Aid.
- Exceptional accuracy and attention to detail.
- Strong time‑management skills and ability to work independently.
- An awareness of the Fundraising Regulator’s Code of Fundraising Practice and Supporter Promise.
- Ability to communicate with supporters in a warm, clear and person‑centred manner.
Experience
- Experience working collaboratively as part of a team.
- Experience completing computer‑based administrative tasks, including data entry.
- Experience using CRM systems or fundraising databases, especially Microsoft Dynamics.
- Experience as a Supporter Care Administrator or in a supporter/customer‑facing administrative role, ideally within a charity environment.
- Experience delivering high‑quality supporter or customer care, including handling sensitive enquiries.
Personal qualities
- Meticulous, accurate and methodical, with a natural eye for detail.
- Warm, empathetic communicator with a commitment to providing outstanding supporter care.
- Highly organised, proactive and able to work independently with minimal supervision.
- Self‑motivated, solution‑focused and keen to improve systems and processes.
- Passionate about advocating for supporters and continuously improving the supporter experience.
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
To apply please visit our website via the Apply Button.
We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.
Work with us
For pregnancy, parents and progress.
At NCT, what we do every day has a real impact on people’s lives.
We’re the UK’s charity for pregnancy, birth and early parenthood. For nearly 70 years, we’ve been alongside women and parents, offering trusted information, practical support and building communities.
Today, we reach hundreds of thousands of new and expectant parents every year. We provide antenatal and postnatal education, local and national support for infant feeding and mental health, and we campaign for fairer, safer maternity care. We listen to parents’ experiences and act on them - tackling health inequalities, challenging systems that don’t work, and pressing for progress.
About the role
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:
- Create high-quality, engaging and accessible content across multiple formats, including video, social media, email, web and other campaign assets, ensuring alignment to NCT’s brand, tone of voice and messaging.
- Actively monitoring social channels, media, trends and the external environment to identify relevant conversations, risks and opportunities for NCT.
- Working collaboratively with colleagues across Marketing, Communications and Fundraising & Strategic Partnerships to ensure content supports the objectives of integrated campaigns.
- Managing own workload effectively within the Content Studio, balancing deadlines and planned vs reactive activity.
About you
- You’ll have experience creating engaging and creative content across multiple digital and physical formats.
- You’ll have a strong understanding of brand and tone of voice, and how to apply these consistently.
- You’ll have solid understanding of digital marketing platforms and tools including Facebook, Instagram, TikTok, Canva etc.
- You’re proactive, organised and motivated to use marketing to drive growth and change brand perceptions.
Why work at NCT?
Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger:
a society where everyone who becomes a parent feels confident, connected and safe.
People join NCT because they want to make a difference - and stay because they believe in how we do it.
How we work
We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other.
At NCT we are:
- Welcoming: We are always welcoming, creating connections and building communities.
- Collaborative: We achieve better outcomes by working together.
- Inclusive: We ensure equity and inclusion are core to who we are and what we do.
- Bold: We are bold, brave, and progressive
- Trusted: We provide trusted, high-quality, evidence-based information, support, and services.
We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose.
When you work at NCT you’ll get fantastic benefits to support your well-being and professional growth:
- 30 days annual leave (excluding Bank Holidays)
- Pension matched up to 5%
- Flexible working options to suite your lifestyle
- Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
- Life Assurance for peace of mind
- Free eye test for all staff, with further discounts
- Blue Light discount card
Join us
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you.
Together, we are NCT.
Our commitment to equity, diversity and inclusion
At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues.
We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action.
We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity.
We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities.
Founded in 2005, Lumos partners with governments, civil society and young people to transform care systems globally and advocate for family-based solutions that help children thrive. We work across Europe, Africa, Latin America, Asia and the Middle East to drive systemic and sustainable change.
We are ambitious for children. Over the next 10 years, Lumos aims to help 500,000 children transition from institutional care to family-based care and prevent 10 million more from experiencing family separation. Our values of collaboration, excellence, respect, care and passion underpin everything we do.
Position
We are looking for a proactive and organised Individual Fundraising Coordinator to support the delivery of our individual giving and digital fundraising programme during a maternity cover period.
In this role, you will contribute to donor stewardship, digital fundraising campaigns, and supporter communications, helping to ensure a high-quality and consistent experience for Lumos supporters.
You will also support the delivery of prize draw campaigns, coordinating timelines, communications, and activities across internal teams and external partners. This includes supporting campaign setup, communications, and operational delivery to ensure campaigns run smoothly and effectively.
Working closely with Fundraising, Marketing & Communications, and Operations teams, you will play a key role in maintaining momentum across campaigns and day-to-day fundraising activity.
Key responsibilities include:
· Supporting donor stewardship activities, including communications and newsletters
· Coordinating digital fundraising campaigns, including the end-of-year appeal
· Supporting the delivery of prize draw campaigns, including coordination with partners and internal teams
· Drafting and editing fundraising content for email and digital channels
· Supporting campaign setup, testing, and performance tracking
· Assisting with fundraising operations, including CRM-related tasks and data management
Requirements
Essential:
· Strong written communication and copywriting skills
· Excellent organisational and coordination skills, with the ability to manage multiple priorities
· Strong attention to detail
· Experience in a fundraising, marketing or communications role
· Experience supporting campaigns or projects involving multiple stakeholders
· Ability to work collaboratively and independently within a structured environment
Desirable:
· Experience in individual giving or digital fundraising
· Familiarity with CRM or email marketing platforms (e.g. Salesforce, Pardot/MCAE)
· Understanding of donor journeys and supporter engagement
· Experience in the charity or nonprofit sector
Other Information
· Part-time role (3 days per week)
· 6-month Fixed Term Contract (maternity cover)
· Salary: £30,000–£34,000 FTE (pro-rated)
· Location: London, UK (hybrid working)
· Applicants must have the right to work in the UK
· Only shortlisted candidates will be contacted
· Closing date: Sunday 31 May, 23:55
Lumos is committed to safeguarding and promoting the welfare of children and adults at risk. All successful candidates will be subject to appropriate checks and references.
We are an equal opportunities employer and are committed to building a diverse and inclusive workplace.
To realise every child’s right to a family by transforming care systems around the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creative Content & Brand Lead
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Creative Content & Brand Lead
Full Time/Permanent
Salary: £46,000 to £50,000
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
St John Ambulance is England’s first aid charity. We put the power of first aid into everybody’s hands, so we’re all closer to help in an emergency. Powered by thousands of volunteers and supporters, we work alongside communities to help more people feel confident and ready to act when it matters most. We educate people in first aid – through our free local community sessions, our youth programmes, and our expert workplace training for companies. We respond to health emergencies – at events across the country, and by providing trusted first aid supplies. Every course booked and product purchased helps fund our charity’s work, so together we can reach more people, build stronger communities and save more lives. If you believe in the positive power of first aid, join us.
Job Summary
We’re looking for an inspiring and strategic leader to shape how the public sees, feels and experiences St John Ambulance. As Creative Content & Brand Lead, you will define and deliver a compelling creative vision across our content, storytelling and campaigns, ensuring every touchpoint reflects our brand and resonates with our audiences. Whether motivating people to donate or volunteer, or providing clear, trusted clinical information, your work will play a vital role in strengthening engagement and impact.
As part of the Fundraising, Brand and External Communications team within the Operations and Income Generation Network, you will be instrumental in building brand understanding and consideration to support fundraising growth. You’ll champion the value of brand and creative content across the organisation, leading with a positive, adaptable and resilient mindset. An optimistic and approachable leader, you will foster an inclusive, collaborative environment where ideas can thrive and challenges are met with creativity and professionalism.
You will bring strong creative judgement alongside a practical, results-driven approach, confidently navigating complexity to deliver high-quality outcomes. With emotional intelligence and compassion, you will build trusted relationships and create a culture of accountability, ensuring your team consistently delivers impactful, audience-focused work that drives results.
About You
You are an experienced creative, content or brand leader with a strong track record of delivering impactful work for high-profile, purpose-led organisations. You will bring significant expertise in developing content strategies and leading creative output across complex environments. You are confident managing multi-channel brand campaigns end-to-end, working across in-house teams, freelancers and agencies to deliver high-quality, audience-focused content.
You have proven experience of leading and developing high-performing teams, setting clear direction through vision, strategy and measurable objectives. Comfortable operating in large, complex organisations, you build strong relationships with senior stakeholders and know how to navigate complexity to get things done. You are highly organised, with strong project management skills, and are always looking for ways to improve processes and team efficiency.
A skilled communicator, you bring excellent presentation, copywriting, editing and proofreading abilities, underpinned by exceptional attention to detail. You are confident leading meetings and working groups, and able to influence and engage a wide range of audiences. You keep a close eye on external trends and best practice, using insight and inspiration to continuously evolve creative approaches and raise standards.
You are a strong brand guardian, with the ability to ensure consistency and quality across all channels and touchpoints. Alongside your strategic strengths, you are comfortable with hands-on delivery, with working knowledge of design tools and the ability to create draft creative assets and presentations where needed.
About the Role
- Lead the creative vision and direction for all visual and written content, ensuring a consistent and compelling brand experience across all channels.
- Develop and deliver an insight-led creative and content strategy that meets audience needs and drives engagement.
- Oversee creative production processes, championing excellence, accessibility and diversity, while continuously improving how the team works.
- Act as a brand expert and consultant, building organisational understanding, safeguarding brand integrity and supporting partnerships, campaigns and new initiatives.
- Shape and deliver impactful multi-channel brand campaigns, including leading flagship activity such as Save a Life September.
- Strengthen and scale the real-life storytelling programme, ensuring a consistent pipeline of powerful, ethical and safeguarded stories.
- Build strong relationships across the organisation, developing tools, guidance and partnerships that enable teams and volunteers to deliver high-quality, on-brand content.
- Lead, coach and develop the Creative Content team, while managing agencies, budgets, performance and contributing to wider strategic planning and reporting.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Job Title: Programme Lead (Path Protection)
Team: Programmes and Delivery
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £36,704 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
The Ramblers are looking for a proactive Programme Lead to help us open and protect paths, so more people can enjoy the benefits of walking outdoors.
This role will lead our Path Protection work, to help people understand their rights, take local action to protect paths and improve the places where they live. A key part of the role is working with and supporting a network of knowledgeable volunteers across Great Britain, to take practical action in their communities.
You’ll focus on creating programmes that make it easier for more people – especially those with the most barriers and least access – to get involved, speak up for their local paths, and take action that leads to real improvements.
We’re particularly interested in candidates with experience in public rights of way, outdoor access, planning, environmental protection or a related field – and who can turn that knowledge into practical, community-led action.
Context and purpose of role
At Ramblers we work to empower the public and volunteers to take action to protect paths and access – whether claiming lost rights of way, pursuing resolutions to path problems, or objecting to changes to the definitive map. As a member of the Programmes team, the Programme Lead (Path Protection) will be responsible for the successful development and delivery of the programme across GB.
Key responsibilities
· Lead on the design, development and operational delivery of the Path Protection programme across GB.
· Create operational delivery plans – to identify milestones, monitor risks, resolve issues and manage resource requirements.
· Design and develop resources and processes to support programme implementation.
· Be responsible for managing a budget in line with programme goals and objectives.
· Be responsible for evaluation and reporting, to ensure the programme meets KPIs and delivers measurable impact.
· Manage new and existing strategic partnerships with partner organisations and those working to improve access and reduce barriers to becoming active outdoors.
· Train and support volunteers – and promote the programme more widely.
· Provide advice and guidance to the public on path protection issues.
· Engage diverse audiences from communities facing additional barriers to getting outdoors, to senior stakeholders including funders and other strategic external partners.
· Directly deliver Path Protection events to support the continued development and co-production of the programme.
· Work closely with Nations Directors, Community Development Officers and the Fundraising team to secure the support required to sustain and grow the programme.
· Ensure robust risk management systems are in place to ensure the safety of participants.
· Ensure programme compliance with relevant policies and regulations.
· Review the programme annually to identify lessons learned or areas for development to drive continuous improvement.
Other
· Work collaboratively as a member of the Programmes team, to share learning and develop innovative practice in programme design and development.
· Engage and proactively develop excellent working relationships across the organisation
· Undertake such other duties as may be reasonably required of the post.
The person
Knowledge and Experience
· Programme management experience – including responsibility for planning, budgeting, and monitoring and evaluation.
· Experience providing advice to a variety of stakeholders and managing casework.
· Experience recruiting and managing partners and volunteers.
· Experience designing and delivering a training programme – working with participants to drive innovation and continuous improvement.
· Experience of successfully working with fundraising colleagues to secure funding to sustain and scale a programme.
· Knowledge of the potential barriers to participation in outdoor recreation.
· Experience managing relationships with strategic stakeholders.
· An understanding of rights of way law and practice.
Skills and Leadership
· Ability to develop, introduce and champion new ways of working as an expert on path protection initiatives.
· Strong verbal, written and digital communication skills – with an ability to convey information clearly to a range of different audiences.
· Ability to work with a range of internal and external stakeholders.
· Excellent interpersonal skills and ability to build strong relationships.
· Ability to work independently and collaboratively to achieve common goals.
· Ability to use initiative and to be flexible and adaptable in approach.
· Ability to analyse information thoroughly and make sound decisions and recommendations.
Personal Attributes
· Interest in walking and a commitment to the principles of inclusion and enabling everyone to feel welcome in the outdoors.
· Able to engage diverse audiences, including community partners and senior decision makers.
· Flexible and able to develop strong, collaborative team relationships.
· Entrepreneurial approach to developing and growing innovative projects.
· Flexible and resilient with the ability to work under pressure and to deadlines.
· Willingness to travel and to spend evenings and weekends away from home as required.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
we say we will do.
The client requests no contact from agencies or media sales.
We are a multi-award winning, creative, and innovative organisation and the Data Importing Executive is an important role within the data team at War Child UK, supporting, maintaining and utilising our database system, Salesforce. We’re looking for a certified Salesforce user who is adept at project management to support the Data Lead, with a variety of projects –ensuring our busy Fundraising & Communications function are fully enabled. This requires someone who is experienced in data selection, the importing of data and data cleansing. Working with a range of teams at War Child, the Data Importing Executive is a confident advocate for Salesforce and the importance of CRM, helping War Child achieve our objectives and provide the best possible service to our donors, supporters, participants and staff.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.
Below are some of the experiences and qualities we’re looking for. You can read the full job advert on our website.
- A Salesforce user (or equivalent through relevant experience) with good working knowledge of Salesforce system administration.
- Someone who can manage database-related projects effectively, accurately and to set timeframes, from start to finish.
- A strong communicator and quick learner.
- Experienced in data selection for mass fundraising appeals – with excellent attention to detail.
- Experienced in importing and exporting data with data loader.
- Understanding and appreciation for excellent data quality, using your passion and skills to manage data cleansing projects to the highest possible standard.
- A competent user of Microsoft Office applications, specifically Excel.
- Committed to Salesforce best practice and staying abreast of developments on the Salesforce platform and wider Salesforce org community.
- Able to manage a variety of stakeholder requirements and priorities simultaneously, to resolve requests in a timely, logical and accurate manner.
- A naturally collaborative person, who enjoys working with others and communicating with a variety of stakeholders to complete projects and problem solve.
What we can offer you
At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working and flexible hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:
- Flexible working culture and flexible public holidays
- 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
- Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
- Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.
No child should be a part of war. Ever.
The client requests no contact from agencies or media sales.
Caritas Social Action Network
Policy and Public Affairs Officer (maternity leave)
Location: office in London, with mostly working from home, regular travel in England and Wales, and rare travel overseas.
Contract: full-time, to cover a team member’s maternity leave
Salary: £30,00
Closing date: Tuesday 26 May at 12 noon
Interview date: Thursday 11 June in person, in London
CSAN is the official agency of the Catholic Bishops’ Conference tackling the root causes of poverty and injustice affecting people who live in England and Wales. We’re facing a steep rise in poverty and significant pressures on social, economic and church resources. Currently, the Church is called to raise a prophetic voice against poverty and the rhetoric of division and work for the building of a more just society.
Over the last 20 years, CSAN has built up a network of 50 diocesan and direct service charities with a combined annual spend on social mission estimated at £400m, excluding the work of schools and religious congregations. Our members build up local community life in diverse ways, and many of them support individuals in difficulty, including with housing, prison and detention, social isolation, ill-health, violence, disability, employment, care, therapeutic and welfare support.
The key responsibilities of the post are:
1. To scan the social policy environment to capture developments in legislation, consultation papers and Bills relevant to the Caritas network for the purpose of comprehensive tracking and briefing.
2. To deliver an effective programme of Catholic advocacy and political campaigns that contributes to the common good, with particular attention to the priorities of the dignity of workers, child poverty, social care and end of life; supporting and connecting well with the team’s other activities, and where possible with the CSAN membership’s priorities,
3. To draft campaign and advocacy materials for the range of media channels used by CSAN and support the CEO in engaging with the press and approaches from campaigning organisations including contributing to CSAN’s social media networks.
4. To provide admin support and contribute to CSAN’s Alliances as required, especially the Advocacy Alliance and the Criminal Justice Alliance with information and education on policy and legislation.
5. To ensure that our advocacy is consistent with the Bishops’ understanding of the Church’s role in society and supports the priorities of the Bishops’ Conference, especially the Department for Social Justice.
6. To act as a conduit of information and communication between the Bishops’ Conference and the CSAN members, under the guidance of the CEO, assisting CBCEW where possible in gathering information and the lived experience of poverty.
7. To develop and contribute to practice materials for the network, especially in the areas of campaigning, advocacy, social policy and formation for mission.
8. To oversee monitoring of the Catholic press and relevant wider networks for relevant articles, developments and campaigns.
9. To support the general work of CSAN as required by the CEO, including leading in the development and organisation of the charity in specific areas subject to skills and experience.
The work of the small national team requires a high level of integrity and teamwork, respect for and capacity to navigate complex civil and church contexts at pace, and a stable commitment to personal formation and training. Our Policy and Public Affairs Officer (maternity leave) will bring a professional track record of relevant research and analysis, production of compelling communications, and diligent administration. A satisfactory basic DBS check and references are required.
CSAN is a member of Caritas Internationalis, one of the largest humanitarian networks in the world, with national agencies in over 160 countries, and among the most successful examples of organised Catholic social action in modern times.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is part of our Facilities and Property team. The Facilities and Office Assistant will ensure our office is a well-maintained, welcoming and inclusive working environment for colleagues and visitors. They will support the Facilities and Property Manager with day-to-day office running, health and safety and will work closely with teams across the organisation to create a safe, positive and inclusive workplace environment. The postholder will support staff onboarding and wellbeing and contribute to a high-quality employee experience in the office and working from home.
You should have good customer service skills and mindset, able to provide a welcoming experience for visitors and colleagues. You will enjoy relationship‑building and have a person-centre approach to supporting colleagues and an ability to communicate sensitively with older tenants. You should be highly organised with attention to detail and have an ability to switch between tasks and prioritise in a role which, by its nature, involves interruptions.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a part‑time position of 28 hours per week, usually worked over four days, though we’re happy to consider five shorter days. The role is mainly office‑based, with occasional hybrid working arranged with your line manager. Your working days will be agreed with the Facilities and Properties Manager (who also works part‑time) to ensure full office coverage across the working week.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and some hybrid working is available in this role. But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A BASIC Certificate will be required for this role.
Closing Date: Sunday 17 May 2026, 11:59pm
1st Interview Dates: Wednesday 27 and Thursday 28 May, via Microsoft Teams
2nd Interview Dates: Tuesday 2 June, at our London Office (Avonmore Road)
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
This is an exciting role in a team dedicated to raising the bar of operational excellence at Stewardship. You will play a crucial role in bringing exceptional operational efficiency across various Stewardship platforms, enhancing customer satisfaction by providing Stewardship givers and partners with seamless, impactful services that bring our mission to life.
Through vital processes, checks and administration, you will be serving generous Christian givers and the highly impactful churches, mission workers and charities which they support. Your work will equip, encourage and support our givers and ministry partners to become faithful, active stewards – transforming hearts and helping hands to steward responsibly and faithfully all that they give and receive.
This is a fixed term role for 12 months to cover maternity leave.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
• Active membership of local church congregation.
• An understanding of the faith aspects of the work of Christian charities,
including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Main duties
Special Events:
- Supporting the co-ordination and delivery of our special events programme.
- Manage the core elements of special events delivery such as the co-ordination of auction prizes, guest lists, guest requirements, admin and communications.
- Source ‘money can’t buy’ silent auctions items and raffle prizes and act as the main point of contact with the auction company.
- Support with ticket and tables sales for all special events.
- Deliver high quality supporter care and exemplary stewardship to special event guests.
- Work closely with the Marketing and Communications team to produce event materials including event programmes.
- Ownership of planning and delivery of our Christmas Carol Service with the support of the Head of Supporter Engagement.
- Support the Philanthropy Officer with the organisation of our annual cultivation event.
- Support the Head of Supporter Engagement to identify opportunities for income growth from special events with a view to developing a new Special event within the portfolio to attract new supporters/audiences.
- Support with stewardship and delivery of our signature challenge event.
- Monitor special events within the sector, looking for emerging trends and sharing insights with the wider team.
- Support the Challenge Event Manager as needed
- Ability to work evenings and provide on-the-day event support.
- Maintain efficient data and administrative processes for special events, including
- income tracking and guestlist management on the database.
- Be an ambassador at events, supporting the delivery of The Passage’s vision and ensuring that the charity’s profile and reputation are enhanced.
- Ensure that appropriate and compliant risk assessment, health and safety procedures, protocols and policies are implemented for all special events.
Budgets and Finance:
- Support the Head of Supporter Engagement in tracking and recording income and expenditure for events and ensuring they are delivered within agreed budgets.
Special Events:
- Assist with other team projects as needed, working together to deliver a high-quality portfolio of community projects and activities.
- Support and attend fundraising events as required.
- Adhere to the highest standards of community fundraising best practice as set out in the Fundraising Regulator Fundraising Code of Practice and ensure that all activities comply fully with the relevant Data Protection obligations and any other legislation.
General responsibilities
- In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, and attend training events, conferences and other functions, as necessary.
- To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.
- Undertake any other duties that may be required which are commensurate with the role.
Desired experience
This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement, please address criteria E1 to E11 and K1 to K7 demonstrating your understanding and knowledge and give evidence of your experience and abilities.
- E1 - Experience of supporting or delivering special events.
- E2 - Experience of recruiting new fundraisers and providing excellent stewardship.
- E3 - Creative thinker with the ability to take the lead, initiative and problem solve
- E4 - Experience of managing external suppliers.
- E5 - Understanding of how to use insight, data and market trends to identify opportunities and make recommendations.
- E6 - Experience of tracking income and expenditure targets.
- E7 - Strong interpersonal skills with the ability to liaise with people at all levels, over the telephone, email and face-to-face.
- E8 - A track record of generating and building strong, lasting relationships with supporters.
- E9 - Competent in the use of online databases such as Salesforce.
- E10 - Competent in the use of mailing platforms e.g. Dot Digital and design sites e.g. Canva
- E11 - Working in the charity sector.
Desired knowledge
- K1 - Special events, fundraising and trends.
- K2 - Ability to work under pressure, keeping calm and thinking clearly.
- K3 - Digital fundraising and online fundraising platforms.
- K4 - Excellent organisation & time management skills.
- K5 - Strong organisational skills with the ability to manage and take responsibility for your own workload, handle multiple priorities and to work independently.
- K6 - GDPR and all relevant fundraising regulations.
- K7 - Shared passion for the work and values of The Passage.
The client requests no contact from agencies or media sales.
Department: Communications & Public Affairs
Contract type: Permanent
Hours: 37 hours per week
Salary: Circa £30,000 per annum
Location: Home Based (UK wide travel as required)
The Role:
The Digital Content Officer will support the implementation of digital communications plans that will help NFCC to deliver on its vision of being a digital first service to support fire and rescue services and the communities they serve. This will include developing and enhancing NFCC’s digital presence across the corporate website, online engagement platforms, and wider online and social media channels. The postholder will work to support the Digital Communications Manager and wider Communications team in the implementation of our Digital Communications Strategy which seeks to establish NFCC platforms as the go-to place on information about our work and resources. They will work closely with the Content and Guidance, IT and Digital Transformation teams, and other departments, to help establish and maintain a standard of excellence across website content, social media, and elements of digital design.
What you will be doing:
Website content
- Upload content across NFCC’s website and NFCC Connect, ensuring it is well-structured and aligned with NFCC’s style, accessibility and quality standards
- Be involved in the development of web templates to support a variety of NFCC products
- Work within bespoke Wordpress modules to implement agreed edits and upload content
- Work with content owners to make best use of existing branding guidelines and templates for NFCC products.
- Work with internal content owners to prepare and publish digital content, ensuring consistent style and adherence to NFCC brand guidelines.
- Ensure all NFCC content adheres to WCAG2.2 AA standards
Social Media
- Schedule, publish and monitor social media content across NFCC’s channels (currently X, Facebook, LinkedIn and YouTube), ensuring posts are timely, engaging and consistent with agreed communication plans.
- Identify opportunities for promotion of NFCC products and fire and rescue service activities in a coordinated way across digital platforms
- Working closely with the media team, identify engagement opportunities by monitoring news, sector developments and platform activity.
- Track and flag emerging issues, misinformation risks or reputational concerns across social platforms.
Digital Design & Asset Production
- Produce and edit basic digital assets (e.g., social graphics, web banners, visuals for newsletters), following NFCC brand and design templates.
- Collaborate with colleagues to prepare materials for campaigns, webinars, and NFCC events.
Additional Duties
- Provide wider communications support when required, including drafting short articles, internal updates, and member communications.
- Participate in NFCC events, conferences, team away days and in-person meetings as required (travel costs covered).
- Undertake other duties consistent with the role’s purpose, supporting the overall aims of the Communications and Public Affairs team.
Who we are looking for:
- Demonstrable experience of Wordpress or similar content management systems (CMS)
- Understanding and proven ability to use HTML to adapt web content where needed
- Experience of delivering projects in a communications environment.
- A working knowledge of digital concepts and best practice including digital design, accessibility, user experience (UX) design and user interface (UI) design.
- Experience in designing and delivering graphics, editing images, and basic web design.
- Experience using the Adobe suite, especially Illustrator, PremierPro, and InDesign or functionally similar software.
- An understanding of copywriting and editing suitable for a range of digital platforms.
- Proven track record in successfully driving social media activity as part of an integrated digital communications plan.
- Ability to work to tight deadlines and maintain focus on longer-term priorities.
- Excellent wider digital skills including competent use of the entire M365 suite
- Commitment to professional development and a ‘returning with learning’ programme to support the wider development of the Comms team.
If you think this could be the role for you, please have a look at the Job Description and apply.
What you can expect:
We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition, and personal development are not just words we talk about, we put them into action daily.
We offer an enhanced annual leave allowance of 26 days (pro-rata) plus bank holidays (increasing with length of service), healthcare cash plan, access to an Employee Assistance Programme and flexible working.
How to apply:
If this sounds like the role for you, please complete our online application form linked on the ‘Apply Now’ button below. Please note, CV’s will not be accepted for this position.
Closing Date: 17th May 2026
Interviews:Week commencing 1st June and week commencing 8th June 2026 (via Microsoft Teams)
PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Job title: Student Voice Coordinator
Job Summary: Coordinating and improving student experience and representation to ensure all student voices are heard and acted upon
Contract: Fixed-term, 1 year with possibility of extension
Recruitment Timeline:
Applications close: 8th June 2026
Interviews: w/c 15th June (final dates to be confirmed)
Start date: July
Who we are
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen.
Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities of campus, including societies, sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.
About the job
LSESU is looking for someone who is highly organised and passionate about student experience to join our Student Voice Team. You will need to have a good eye for detail, a proactive approach, and be willing to get stuck into all aspects of student representation. The successful candidate will support the Student Voice Team in the delivery of LSESU’s liberation work, democratic processes, and lead on key strategic projects with our elected officers.
This role will involve supporting with a variety of tasks, including liaising with key stakeholders, engagement and outreach planning, and database administration. This is the ideal opportunity for someone with an ability to work collaboratively with people, and a passion for delivering high quality opportunities for membership engagement.
Who are we looking for?
We are looking for a highly motivated team player who is passionate about delivering change within a dynamic and democratic organisation. The successful candidate will have great communication skills and will be able to work with a variety of stakeholders. An interest in democratic procedure and processes, a commitment to equality and diversity, and an ability to handle politically sensitive situations, are all key to the successful delivery of this role.
Further to the above, we’re also looking for someone who is proficient in both Microsoft Office, and various social media platforms, and who holds excellent time management skills.
Most importantly, we’re looking for someone who wants to get stuck in, contribute to an effective team dynamic, and make a difference. Students’ Unions are innovative, dynamic places to work and we’re so excited about what we’ve got in store for LSE students.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
Benefits and Perks
In return for your passion and experience we offer:
· 25 days holidays per year
· Additional closure periods at Christmas and Easter
· Free LSE Students’ Union gym membership, advice from dedicated professionals, with a wide range of activities including yoga classes, dance classes, pilates classes
· Cycle to Work scheme enabling significant savings on bicycle purchase
· Access to LSE staff training courses
· Ability to purchase TOTUM (NUS) card giving wide range of discounts
· Flexibility for work-life balance
· Interest-free Travel loan
· Free eye exams
· Employee Assistance Program - external consultants providing advice and counselling on a broad range of issues
Want to apply?
Please complete an online application found on our website. We ask you to prepare and upload three documents:
1. Covering Letter
2. CV
3. Equal Opportunities Form.
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we will only share your covering letter with the shortlisting committee. Please do not include any personal information, such as your name or contact details in this letter. If you are selected for an interview, we will then share your CV with the interview panel.
In your cover letter, please address the following three questions:
· Q1 Paying particular attention to the job description and person specification, please tell us why you believe you are most suitable for this role?
· Q2. Please tell us about your values, attitudes and behaviours and why these would be important in the role you are applying for.
· Q3. Please tell us about a time where you have had to juggle multiple priorities from different people and how you handled this.
Interviews will be held for shortlisted candidates on the week commencing 15th June. If you are unable to make these dates, please let us know in the ‘notes’ section of the application portal.
The client requests no contact from agencies or media sales.
