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Senior Impact and Evaluation Officer
£36,250 to £42,500 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
This is an opportunity to play a key role in helping us understand, evidence and communicate the impact of our Black Health Equity Strategy. Focussing on improving outcomes for Black men affected by prostate cancer, you’ll bring together lived experience, insight and data to show the difference our work is making and help shape future priorities.
Working across the organisation and with external partners and communities, you’ll design and embed practical approaches to impact measurement and evaluation. You’ll help teams capture meaningful evidence, define outcomes and build a consistent understanding of impact that supports learning, accountability and continuous improvement.
You’ll turn data, feedback and insights into clear, engaging stories that bring our work to life for a range of audiences. From reports and case studies to multimedia content and impact updates, you’ll create accessible outputs that support decision-making, strengthen understanding and demonstrate the value of our work.
Building strong relationships will be central to your success. You’ll work closely with colleagues, partners and Black communities to ensure impact is captured authentically, ethically and respectfully. By combining evidence, storytelling and evaluation, you’ll help make our Black Health Equity work more visible, influential and effective across the organisation and beyond.
What we want from you
You may already work in impact, evaluation, insight, learning or research and be looking for an opportunity to use your skills to influence meaningful change. We’re looking for someone with experience of developing evaluation approaches, outcomes frameworks or theories of change, ideally within a health, charity or social impact setting.
You’ll be comfortable working with both qualitative and quantitative data, turning evidence, feedback and insight into clear conclusions that support learning, decision-making and improvement. You’ll also be a strong communicator, able to translate complex information into engaging reports, impact stories and accessible content for a range of audiences.
A good understanding of equity and health inequalities is essential, along with the ability to apply this knowledge in practice. You’ll have experience of working respectfully and effectively with Black communities and be committed to ensuring lived experience is at the heart of how impact is understood, measured and communicated.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 2nd August 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of 10 August (Interviews will be held on Thursday 13th and Friday 14th August 2026 We’re expecting the interviews for this role to be in person at our London Bridge office.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a talented digital marketer with a passion for using digital channels to grow supporter engagement and fundraising income?
The Salvation Army is looking for a Senior Digital Marketing & Fundraising Officer to help drive our digital fundraising ambitions and expand our reach to new audiences.
Working within our Digital team, you will act as the Digital Lead for a number of fundraising teams, providing expert guidance and support to help them deliver effective digital activity. You will lead the planning, delivery and optimisation of digital campaigns across channels including paid social, PPC, display and email, helping to generate new supporter leads and grow income for the organisation.
You'll play a key role in developing innovative lead generation campaigns, creating engaging supporter journeys, analysing performance and sharing insights that improve results. You'll also help build digital capability across the department through training, coaching and collaboration.
We're looking for someone with strong experience in digital marketing and fundraising, a test-and-learn mindset, excellent stakeholder management skills and a passion for delivering measurable impact.
Join us and use your digital expertise to help The Salvation Army continue transforming lives and communities across the UK and Ireland.
Happy to talk flexible working: At The Salvation Army we strive to make flexible work arrangements available to everyone. Therefore, for this position, we are open to considering options that meet your needs and the needs of the department. Our flexible options include agile working (a mix of remote and a minimum of 40% Office Based), agile flex (Less than 40% office based), job sharing and compressed hours (full-time hours condensed into a shorter week).
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to satisfactory references and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on the Government website.
The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
Working hours: Minimum of 35 hours per week
Closing Date: 19 July 2026
Interview Date: To be confirmed
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a motivated educator who is driven to create social change in society to join our team! The ideal candidate will have an understanding of anti-Muslim hatred and how this affects young people in the UK today. We are looking for someone who is excited to help expand and develop this project even further. As a Project Coordinator, you will be delivering informal educational workshops in secondary schools, working within a vibrant team of experienced educators, as well as managing day to day administration to ensure the smooth running of the project. Moreover, you will have the chance to collaborate with a range of exciting partners including other anti-discrimination organisations and other stakeholders in the field of hate crime.
Stand Up! Education Against Discrimination brings Jewish & Muslim educators into the classroom to facilitate informal conversations with young people. By creating a safe space and through free interactive workshops, students are empowered to learn about and act against racism and discrimination with a specific focus on antisemitism and anti-Muslim hate. Young people are provided with the tools on how to report hate crime, whilst developing their sense of social responsibility to their local communities and British society as a whole.
The programme has reached over 150,000 young people across the country since its inception in 2017 and has received recognition from the Mayor of London, Sir Sadiq Khan, who funds the programme through the Shared Endeavour Fund. Workshops are delivered by expert facilitators who create a safe space for young people to debunk myths and misconceptions about the Muslim and Jewish communities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Systems and Data Coordinator
Salary: £18.63 per hour + holiday pay
Contract: Full-time, 3-month temporary assignment
Location: Central London
We are delighted to be supporting a world-leading higher education institution in their search for a Systems and Data Coordinator to join a high-performing careers and student services team. This is an exciting opportunity for a data-driven professional who enjoys working with systems, analysing complex datasets and driving process improvements through insight and technology.
Working closely with business systems and analytics colleagues, you will play a key role in supporting the organisation’s systems infrastructure, data reporting capabilities and operational effectiveness. This role would suit someone who combines strong analytical skills with a proactive, collaborative approach and a passion for using data to inform decision-making.
Key Responsibilities:
Systems Management
Data Analysis & Reporting
Data Management
Projects & Process Improvement
Training & Stakeholder Engagement
Key Requirements:
Experience with Power BI, SQL or similar data visualisation and reporting tools would be advantageous.
If you're excited by the opportunity to use data and technology to drive meaningful insights and improve services within a dynamic academic environment, we'd love to hear from you.
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Thriving Futures Leadership Academy Coordinator
Contract: Part-Time (0.5 FTE) Fixed term to 31/08/2030
Reports to: Thriving Futures Programme Manager
Salary: £17,500 per annum 0.5 FTE
Office Location: Hybrid with travel across London, Birmingham, Wales and Scotland when required
Benefits: 26 days annual leave plus bank holidays, (pro-rata for part-time staff) flexible working, pension contribution, Employee Assistance Programme 0.5 FTE
About Black Thrive Global
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is not the exception but the norm.
Black Thrive Global evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people in Lambeth. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth and Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.
Our work covers all life stages – children and young people, working age adults and older adults. Our guiding principle is to centre the lived experiences of Black communities in all that we do, and our strategic priorities are to embed race equity in systems change and to decolonise the evidence landscape.
The Thriving Futures Scaling Systems Change programme will involve scaling what we have tested and learned locally in Lambeth, Haringey, and Birmingham to achieve UK-wide impact through Black Thrive Global, with the ambition to extend our work into Wales and Scotland.
Role Description
The Leadership Academy Coordinator will play a key role in the planning, coordination, and delivery of the Leadership Academy, a programme designed to equip participants with the skills, confidence, and knowledge to engage with systems, drive change, and develop as inclusive, multi-skilled leaders, with a strong emphasis on valuing lived experience.
The Academy will bring together learning and development opportunities across a range of areas, including the Patient and Carer Race Equality Framework (PCREF), system navigation, community-led research, and leadership development approaches. Through this programme, grassroots community groups, people with lived experience, and system leaders will be supported to strengthen their leadership capabilities and contribute to anti-racist system change.
The postholder will be responsible for coordinating the development and delivery of the Leadership Academy, working collaboratively with Black Thrive localities, internal teams, people with lived experience, and external specialists to shape and deliver a high-quality learning offer.
Acting as the central point of coordination for the Academy, the postholder will oversee programme planning, stakeholder engagement, curriculum development processes, logistics, and delivery timelines. They will bring together contributions from multiple workstreams and partners, ensuring that content is aligned, relevant, and delivered effectively to meet the needs of participants.
The postholder will work closely with facilitators, trainers, and subject matter experts to coordinate sessions and learning activities, while ensuring effective quality assurance, participant engagement, monitoring, and evaluation. Responsibilities will include managing programme schedules, coordinating communications, tracking participation and outcomes, and maintaining accurate records to support reporting and continuous improvement.
The Leadership Academy Coordinator will be responsible for ensuring the successful delivery of the Academy's vision, objectives, and outcomes. They will support the ongoing development of the programme by identifying opportunities for improvement, strengthening partnerships, and ensuring the curriculum remains responsive to the needs of communities, stakeholders, and the wider system.
The role requires excellent organisational, project management, and relationship-building skills, alongside the ability to coordinate multiple priorities and stakeholders. The postholder will act as a key connector across the programme, ensuring all elements of the Leadership Academy come together effectively and provide a positive and inclusive experience for participants.
Key responsibilities
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Personal Specification
Essential Criteria
· Experience coordinating or supporting the delivery of training programmes, learning initiatives, or events.
· Strong organisational skills with the ability to manage multiple priorities and deadlines
· Excellent communication and interpersonal skills, with the ability to build relationships with a range of stakeholders.
· Experience working collaboratively with facilitators, trainers and external partners
· Ability to track data, monitor progress, and maintain accurate records
· Confident facilitating or supporting group sessions or workshops
· Strong attention to detail and problem-solving skills
· Commitment to equity, diversity, and inclusion, with an understanding of how this applies to learning environments
· Understanding of race equity, anti-racism, or culturally responsive practice (especially relevant to PCREF context)
· Experience working within the public, voluntary, or community sector
Desirable Criteria
· Experience designing or co-designing learning content or training programmes
· Knowledge or experience of leadership development programmes
· Understanding of race equity, anti-racism, or culturally responsive practice (especially relevant to PCREF context)
· Experience using digital learning platforms or tools (e.g. Teams, Zoom, LMS systems, or similar)
· Experience working within the public, voluntary, or community sector
To apply, please submit a CV and a cover letter (no longer than 2 pages) via Charity Jobs
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception



Estate Services Officer
Temporary Contract – 6 Months + (potential for temp-to-perm)
Hybrid Working, Barking
? Monday–Friday, 8am–5pm (40 hours per week)
£18–£22 per hour Umbrella (dependent on experience)
We are seeking a proactive and customer-focused Estate Services Officer to support the delivery of estate services across a portfolio of residential estates.
Working closely with the Grounds Maintenance & Caretaking Contracts Manager, you will help ensure estates are clean, safe, and well-maintained while delivering excellent customer service to residents.
Key Responsibilities
About You
Apply now to be considered.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Harrow, Mental Health Crisis Alternative Service.
Sounds great, what will I be doing?
In this role, you will take a leading position within a dynamic mental health crisis and early‑intervention service, managing a diverse caseload while providing skilled de‑escalation, robust risk assessment and coordinated multi‑agency support. You will guide and empower service users to engage with community services, while also offering day‑to‑day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high‑quality practice. Acting as shift lead when required, you will make informed, real‑time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users.
Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co‑produced activities and working in fast‑paced, crisis‑focused environments. A strong grounding in mental health, trauma‑informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths‑based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested
Documents
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
This brand-new, exciting role at War Child will provide crucial administrative and operational support to the Ambassador & Advocate team, helping the team to manage high-profile relationships and deliver Ambassador and high-profile events effectively.
The role will have a focus on supporting event delivery connected to Ambassador engagement at War Child, playing a key part in the planning and execution of events such as ‘Most Wanted’ and War Child’s annual flagship gala, the Wassail. This includes assisting with operational tasks in the lead-up to events, attending meetings, coordinating logistics and providing on-the-day support to ensure events run smoothly. The postholder will work closely with the Lead Events Producer to deliver a seamless experience for guests and Ambassadors, contributing to War Child’s fundraising and relationship-building objectives.
The role will also play a key part in supporting the team deliver relationships at War Child, ensuring strong systems and processes are maintained across the team. They will support on Ambassador-related activity such as invoice management and the preparation of briefing materials and impact reports. They will also support fundraising activities delivered by the team such as prize draws and auctions and assist with the vetting of new high-profile individuals.
The team regularly comes together in our London office for collaboration, relationship-building and key meetings. The successful candidate will be expected to attend these in person and support events in London and elsewhere when required.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.
Below are some of the experiences and qualities we’re looking for. You can read the full job advert on our website.
What we can offer you
At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working and flexible hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:
This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.
No child should be a part of war. Ever.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
We are now recruiting the team that will deliver Crisis at Christmas 2026. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.
Contract: Fixed term contract from 9 September 2026 to 27 February 2027
Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - three days per week onsite.
This role will involve working throughout the Crisis at Christmas project, which runs through from the middle of December to the end of January each year. It will involve working on site through Christmas and New Year.
About the role
This role will involve building relationships with current and new corporate donors to ensure we can resource all the material donations we need to run the Crisis at Christmas centres in London. Each year, we source gift in kind donations ranging from food and beverages to clothing, hairdressing equipment and toiletries. This is a varied role that involves researching donors, communicating with large corporate companies, managing volunteers, and running our yearly community donations drive.
About you
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 19 July 2026 at 23:59
Interview date and location: Thursday 30th July – In person interviews held at Crisis’ Canning Town Warehouse
Interview process: Competency-based interview and written task.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Create is seeking a dynamic, ambitious, driven, fundraiser (grants/major gifts) with strong strategic skills, an exemplary income generation track record, and a passion for the power of the creative arts. This Senior Leadership Team position reports directly to the Chief Executive and manages a small team.
Do you believe in the power of the creative arts to connect, empower and upskill isolated and vulnerable children and adults? Are you passionate about relationship building, storytelling, meeting targets and changing lives? Are you excited to use your extensive senior-level fundraising experience, knowledge and contacts to lead Create’s income generation from Trusts & Foundations (T&F), public sector and High Net Worth Individuals (HNWI)?
Create believes in the power of the creative arts to promote inclusion, empower lives and increase acceptance.
Job Purpose
To provide a physiotherapy service as part of a multi-disciplinary team, on a part-time basis
Key Working Relationships
Physiotherapists are self-employed contractors and report to the Clinical Lead.
Other key working relationships:
Job Description
Key duties
Key Tasks
Working Practices
Person Specification
Qualifications/Key requirements
Experience and Knowledge
May be varied but would typically include:
Skills and Behaviours
Attitudes
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Fundraising Operations Lead
£50,133 a year
London office/Work from home
Job description
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
The Fundraising Operations Lead role is an exciting opportunity for an experienced operational leader to help deliver excellent supporter experiences and drive fundraising performance. We are looking for someone who can lead a high-performing team, oversee supporter care and compliance, and ensure the systems, processes and partnerships that support fundraising activity run effectively.
Permanent, full time (35 hours a week)
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.
Closing date for applications: 11:59pm GMT, Thursday 16 July 2026.
The role
In this role, you will:
· Lead and develop a team delivering supporter care and compliance across fundraising activity.
· Ensure supporters receive a high-quality service, including effective handling of enquiries, feedback and complaints.
· Lead compliance across fundraising operations, ensuring activity meets regulatory and organisational requirements.
· Oversee operational processes including income processing, data handling and reconciliation.
· Identify and deliver improvements to systems, processes and ways of working.
· Manage relationships with key suppliers and partners, ensuring high standards of service and supporter experience.
· Use data, insight and reporting to identify opportunities, solve problems and improve performance.
· Work closely with teams across fundraising and the wider organisation to support successful fundraising campaigns and long-term growth.
For more information about the role’s responsibilities and the skills and experience required, please visit our website.
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
About you
We are looking for someone who enjoys improving services, leading people and making things work smoothly. You are a confident communicator who can build strong relationships, solve problems and use data to make informed decisions.
You will bring experience of operational leadership and will be passionate about delivering excellent supporter or customer experiences.
You are someone who:
· Has experience managing teams and delivering high-quality supporter or customer service.
· Has experience managing compliance within a regulated environment.
· Is confident working with CRM systems and data-driven processes.
· Has experience managing suppliers and external partners.
· Has strong organisational, analytical and problem-solving skills.
· Can manage competing priorities and deliver work to deadlines.
· Builds positive relationships and works effectively with a wide range of stakeholders.
This role is ideal for a confident and experienced leader with strong project and programme management skills, a passion for accessible and inclusive events, and experience delivering complex, cross‑organisational work.
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Our promise to disabled people
We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.
As a Disability Confident employer, we are committed to ensuring disabled applicants are treated fairly throughout the recruitment process.
If you meet all the essential requirements for this role and choose to apply under the Offer an Interview Scheme (previously known as the Guaranteed Interview Scheme), we will ensure that a fair and proportionate number of disabled applicants are offered an interview.
To opt in, simply tick the relevant box in the application form to let us know you would like to be considered under this scheme.
If you need any changes or support during the recruitment process, please email us via our website.
You can also find more details about asking for adjustments at interview on our website.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits
· 27 days holiday and bank holidays
· Flexible, hybrid, and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
· Discounted gym membership, cycle-to-work scheme, and more
How to apply
Please visit our website and apply online.
Closing date for applications: 11:59pm GMT, Thursday 16 July 2026.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Southwark Mental Health Service.
Sounds great, what will I be doing?
In this rewarding role, you will work closely with service users to deliver person-centred, strengths-based support that promotes recovery, independence, and wellbeing. You will engage individuals in comprehensive assessments, support planning, and safety planning, ensuring that all plans are user-led and tailored to their unique needs, aspirations, and goals. Working collaboratively with the Service Manager/Team Manager, you will assess referrals and develop, review, and monitor support, safety, and move-on plans. You will build strong partnerships with external agencies, families, carers, and other key supporters to ensure coordinated and effective support. The role also involves helping service users access healthcare, education, training, employment, and other opportunities that support their recovery journey, while encouraging participation in social and skills-development activities that promote inclusion and confidence. As part of a flexible and supportive team, you will contribute to maintaining a safe, welcoming environment, oversee health and safety requirements, support tenancy sustainment including occupancy agreements and rent payments, and provide information and signposting to carers so they can access the support available to them.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
We are looking for a confident and proactive individual with excellent communication, influencing, and relationship-building skills. You will be able to work collaboratively with colleagues, stakeholders, and partner organisations, using your strong interpersonal and negotiation skills to build trust, foster positive partnerships, and achieve the best outcomes for service users. You will demonstrate a professional and ethical approach at all times, acting with integrity and gaining the confidence and respect of those you work with. Strong IT and digital skills are essential, including proficiency in Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook. You will be comfortable producing reports and written documentation, maintaining accurate records and databases, analysing information, creating presentations, and managing professional communications. The ability to support the ongoing development and maintenance of service and contract-related databases, working alongside IT colleagues where required, will also be important in ensuring efficient and effective service delivery.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



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