Communication manager jobs in Greater manchester
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The Head of Communications, Campaigns and Awareness will be the driving force behind Neuroendocrine Cancer UK’s voice, visibility and influence. Leading our communications and engagement strategy, this role will shape how we connect with patients, supporters, healthcare professionals and the wider public - building powerful campaigns, growing awareness, and ensuring our message cuts through where it matters most.
At the heart of the organisation, you’ll bring energy, creativity and strategic direction to everything from national awareness activity to day-to-day storytelling. You’ll champion a clear, compelling narrative for NCUK, ensuring all communications are insight-led, mission-driven, and always centred around the experiences of patients and families affected by neuroendocrine cancer.
We’re looking for an ambitious, ideas-driven communications leader who thrives in a fast-moving environment and loves making things happen. A natural relationship-builder and confident self-starter, you’ll spot opportunities, inspire collaboration across teams, and turn complex messages into bold, engaging content and campaigns that deliver real impact.
This is a rare opportunity to shape the profile and future voice of a growing charity with big ambitions. One day you might be leading a major awareness campaign or securing media opportunities; the next, creating compelling digital content, supporting fundraising activity, or influencing strategic direction at senior level.
If you’re a creative thinker, a brilliant communicator, and someone who wants their work to genuinely change lives, we’d love to hear from you.
Application deadline: 12 noon on Monday 15th June 2026
Provisional interview date: 30th June and 1st July 2026
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising & Corporate Partnerships Manager
MCKS Charitable Foundation UK
Full Time | Hybrid | National Role
Salary: £40,000 - £45,000
Help Us Build the Next Phase of Growth
MCKS Charitable Foundation UK is an ambitious and rapidly growing charity supporting schools and communities across the UK through school pantry programmes, breakfast clubs and wider wellbeing initiatives that help children and families experiencing food insecurity.
We currently support around 180 schools nationally, with a long-term vision to expand to 500 schools and beyond.
As part of this exciting growth phase, we are investing in two of the charity’s first full-time paid roles to help build the next stage of MCKS’ fundraising, partnerships, impact and operational infrastructure.
The Corporate Partnerships & Fundraising Manager will work very closely alongside our Schools, Community & Impact Manager, with both roles playing a key part in helping shape the future growth of the charity.
Together, these roles will help strengthen supporter engagement, develop partnerships, improve impact reporting, increase fundraising income and expand the charity’s national reach.
This is a genuinely hands-on opportunity to help build something meaningful from the ground up. Whilst significant growth and development is already underway, the charity is still evolving its infrastructure, systems and processes. We are therefore looking for someone who enjoys working within a growing environment and is excited by the opportunity to help shape and build new ways of working.
This is not a role for someone who only wants to sit behind strategy documents.
We are looking for someone who can think strategically whilst also being willing to roll their sleeves up and deliver — someone who enjoys building relationships, creating opportunities, driving activity forward and helping turn ideas into tangible results.
About the Role
Working closely with the charity’s leadership, trustees and Schools, Community & Impact Manager, you will help develop and deliver a diversified fundraising and partnerships strategy that supports the charity’s ambitious growth plans.
This is a varied, fast-paced and hands-on role where you will focus on developing corporate partnerships, securing fundraising income, supporting campaigns and events, and helping strengthen the charity’s fundraising infrastructure for future growth.
Alongside longer-term relationship building, we are keen to see visible fundraising activity, momentum and new opportunities generated within the first year.
We are looking for someone who enjoys making things happen — someone who is proactive, delivery-focused and comfortable balancing strategic thinking with practical implementation within a growing charity environment.
As the charity continues to evolve, this role will also contribute towards shaping systems, processes, partnership approaches and supporter engagement activity from the ground up.
Key Responsibilities
Corporate Partnerships
- Identify and develop partnerships with corporate organisations aligned with the charity’s mission
- Secure financial support from businesses
- Develop partnership proposals and sponsorship opportunities
- Build and manage long-term relationships with corporate partners
- Develop employee engagement and fundraising opportunities with partners
Fundraising & Income Generation
- Identify and secure fundraising opportunities across corporate partnerships, community fundraising, events and trusts
- Support the development and delivery of fundraising campaigns and initiatives
- Help grow and diversify sustainable income streams
- Develop fundraising resources and supporter materials
- Support the planning and delivery of fundraising events and activities
Trusts & Foundations
- Research and apply to relevant grant-making trusts and foundations
- Develop compelling funding applications and proposals
- Manage funder relationships and reporting requirements
Donor Engagement & CRM
- Support the implementation and development of the charity’s fundraising CRM system
- Maintain accurate records of fundraising activity, donors and partnerships
- Track fundraising activity and provide updates to leadership and trustees
- Support supporter engagement and donor stewardship activity
About You
We are looking for someone who is:
- Experienced in fundraising, corporate partnerships, sponsorship or business development
- A confident relationship builder with strong networking and communication skills
- Proactive, organised and delivery-focused
- Comfortable working independently within a growing and evolving charity
- Hands-on and willing to get involved operationally as well as strategically
- Able to manage multiple priorities and work at pace
- Commercially aware with a creative and solution-focused mindset
- Comfortable helping build and improve processes, systems and ways of working
- Passionate about making a genuine difference to children, schools and communities
Experience within the charity sector is welcome but not essential if you have strong partnership development or fundraising experience.
Most importantly, we are looking for someone with energy, initiative and the ability to turn ideas into action.
Why This Role Matters
MCKS Charitable Foundation currently supports around 180 schools across the UK through its school pantry programmes and breakfast clubs.
Through strategic partnerships, fundraising and community engagement, this role will help expand that support to 500+ schools nationally, helping thousands more children and families access essential food support through their schools.
This role will play a direct part in helping the charity strengthen its long-term sustainability, fundraising infrastructure and national reach.
In your first year, the focus will be on creating fundraising momentum, building a strong pipeline of opportunities and securing new income through corporate partnerships, trusts, fundraising initiatives and supporter engagement activity.
What Success Looks Like
Success in this role will involve bringing energy, momentum and proactive delivery into the charity’s fundraising activity from the outset.
You will be comfortable taking ownership of opportunities, building relationships, identifying new income streams and helping turn ideas into tangible fundraising activity and partnerships.
Alongside helping develop longer-term fundraising infrastructure and partnerships, we are looking for someone who enjoys making things happen and delivering visible progress within a growing charity environment.
This role would suit someone who enjoys building relationships, creating opportunities, working collaboratively and seeing the direct impact of their work on schools, children and families across the UK.
Why Join MCKS?
This is an opportunity to join a charity at a genuinely exciting stage of growth and help shape its future direction.
You will be joining at a pivotal time as MCKS invests in building its fundraising, partnership and impact infrastructure to support long-term national growth.
This role offers the opportunity to:
- Help shape one of the charity’s first dedicated fundraising and partnerships functions
- Work closely alongside the Schools, Community & Impact Manager to help build the charity’s future infrastructure and growth
- Build meaningful corporate and community relationships
- Work closely with senior leadership, trustees and the wider charity team
- Help influence systems, processes and future direction
- Make a visible and measurable impact across schools and communities nationwide
For the right person, this is an opportunity to build something meaningful from the ground up and be part of a charity with ambitious plans for growth and long-term impact.
To alleviate suffering and strengthen communities by delivering practical, structured support programmes that help children and families access the fo


The client requests no contact from agencies or media sales.
Carers’ Resource is delighted to be able to advertise a new role to support carers and those they care for. We are seeking:
Marketing & Communications Officer
Hours: 18 hours per week
Salary: £13,621 for 18 hours and up to £28,000 (Full Time Equivalent)
Location: Bradford, Harrogate, or Craven office with some hybrid working
The Role:
We are looking for a creative and motivated Marketing & Communications Officer with at least three years’ experience in digital marketing and communications to help raise awareness of Carers’ Resource, promote our services and strengthen engagement with carers, supporters, partners and the wider community.
This is an exciting opportunity for someone who is passionate about making a positive difference to people’s lives. The successful candidate will play an important role in supporting campaigns, creating engaging content and helping to ensure unpaid carers know where and how to access support.
Working closely with the CEO and colleagues across the organisation, you will help deliver effective marketing and communications activity that reflects the values, voice and impact of Carers’ Resource.
Key Responsibilities
- Develop and deliver engaging marketing and communications activity across digital and print channels.
- Manage and update website content to ensure information is accurate, accessible and engaging.
- Create high-quality content for social media, campaigns, press releases and promotional materials.
- Support the promotion of services, events, fundraising activities and campaigns.
- Help increase awareness and understanding of unpaid carers and the support available through Carers’ Resource.
- Manage and grow social media channels, monitoring engagement and performance.
- Support internal communications and staff engagement activities.
- Produce marketing materials including leaflets, posters, presentations and impact stories.
- Gather and share case studies, testimonials and stories demonstrating the charity’s impact.
- Monitor marketing performance and provide reports on communications activity and engagement.
- Ensure all communications are consistent with organisational branding and values.
- Support the development and maintenance of the organisation’s brand identity and reputation.
- Assist with campaigns to recruit volunteers, supporters and trustees where required.
Person Specification:
Essential
- At least 3 years experience in a marketing/ communications role including creating digital content and campaigns.
- Excellent written and verbal communication skills.
- Experience managing social media platforms and creating engaging content.
- Strong IT and digital skills including website content management systems and Microsoft Office.
- Ability to write for a range of audiences and communication channels.
- Experience producing marketing materials and promotional content.
- Good organisational skills with the ability to manage multiple priorities and meet deadlines.
- Creative, proactive and able to work independently.
- Strong attention to detail.
- Commitment to the values and aims of Carers’ Resource.
Desirable
- Experience working in the charity, health or social care sector.
- Knowledge of digital marketing tools, analytics and email marketing platforms.
- Graphic design or video editing skills.
- Experience working with media and public relations.
- Understanding of issues affecting unpaid carers and vulnerable communities.
Personal Attributes
- Compassionate and people-focused
- Team Player who collaborates with colleagues
- Enthusiastic and creative
- Collaborative and supportive
- Flexible and adaptable
- Professional and approachable
What We Offer
- Flexible and hybrid working opportunities
- Supportive and friendly working environment
- Training and professional development opportunities
- Generous annual leave entitlement
- Pension scheme
- Opportunity to make a meaningful difference to unpaid carers and local communities
Equality, Diversity & Inclusion
Carers’ Resource is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating a workplace where everyone feels valued, respected and supported.
Closing date for applications: Monday 15th June 2026
Please submit a covering letter with your CV explaining your fit to the role.
Please submit a covering letter with your CV explaining your fit to the role.
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.
The client requests no contact from agencies or media sales.
We are looking for an experienced and highly organised grant manager with exceptional communication and relationship building skills, to manage all aspects of grants from The Christie Charity to the NHS Trust.
The role will take responsibility for collating project information and supporting internal teams to communicate and demonstrate project impact and ensure accountability to our external partners and audiences.
This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
FTWW is looking for a Communications Coordinator! The successful candidate will develop and grow the organisation’s online platform, including sharing information, resources and signposting within FTWW’s pan-Wales virtual peer support community and beyond.
The role is full-time (0.8 FTE considered for the right candidate), home-based within Wales, with occasional travel to events and meetings, so a driving licence and access to a car would be an advantage. We work flexibly, but core working hours are between 10am-4pm, and the successful candidate will be expected to work some evening and weekends, as required.
We are a small but mighty charity where no two days are the same. You may be involved in promoting a focus group to our members one day and meeting with a journalist the next. We currently have over 100 registered volunteers and over 2000 members of our online community, and you will work closely with our Volunteer & Community Coordinator to ensure that our members are at the heart of what we do.
The ability to speak Welsh, or a willingness to learn, is desirable.
Successful applicants will need to complete a basic DBS check and provide references before any offer of employment is made.
As a Disabled People’s Organisation, we recognise that AI can be a helpful tool for structuring written applications. We ask that, if you choose to use AI, your application remains an accurate and authentic reflection of your own experiences, skills, perspectives, and voice.
For more information, including accessible formats, please see the attached document.
Interviews will be held via Microsoft Teams, in the week commencing 6th July.
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Mae FTWW yn chwilio am Gydlynydd Cyfathrebu! Bydd yr ymgeisydd llwyddiannus yn datblygu ac yn tyfu platfform ar-lein y sefydliad, gan gynnwys rhannu gwybodaeth, adnoddau, a chyfeirio, o fewn cymuned rithwir FTWW sy’n darparu cefnogaeth gan gymheiriaid i bobl ym mhob cwr o Gymru a thu hwnt.
Mae hon yn swydd amser llawn (ystyrir 0.8 FTE ar gyfer yr ymgeisydd iawn), wedi’i lleoli gartref yng Nghymru, â theithio achlysurol i ddigwyddiadau a chyfarfodydd, felly byddai trwydded yrru a mynediad at gar yn fanteisiol. Rydym yn gweithio’n hyblyg, ond yr oriau gwaith craidd yw rhwng 10am a 4pm, a disgwylir i’r ymgeisydd llwyddiannus weithio ambell gyda’r nos a phenwythnos, yn ôl y galw.
Rydym yn elusen fach ond pwerus lle mae pob diwrnod yn wahanol. Gallech fod yn ymwneud â hyrwyddo grŵp ffocws i’n haelodau un diwrnod ac yn cyfarfod newyddiadurwr y diwrnod canlynol. Ar hyn o bryd mae gennym dros 100 o wirfoddolwyr cofrestredig ac mae gan ein cymuned ar-lein dros 2000 o aelodau. Byddwch yn gweithio mewn cysylltiad agos â’n Cydlynydd Gwirfoddolwyr a Chymunedau er mwyn sicrhau bod ein haelodau wrth graidd yr hyn rydym yn ei wneud.
Mae’r gallu i siarad Cymraeg, neu barodrwydd i ddysgu, yn ddymunol.
Bydd angen i’r ymgeisydd llwyddiannus gwblhau gwiriad DBS sylfaenol a darparu geirdaon cyn y byddwn yn cynnig swydd iddo.
Fel Sefydliad Pobl Anabl, rydym yn cydnabod y gall deallusrwydd artiffisial (AI) fod yn ddefnyddiol er mwyn strwythuro ceisiadau ysgrifenedig. Os ydych yn dewis defnyddio AI, gofynnwn i chi sicrhau bod eich cais yn parhau’n adlewyrchiad cywir a dilys o’ch profiadau, sgiliau, persbectifau a’ch llais chi eich hun.
I gael rhagor o wybodaeth, gan gynnwys fformatau hygyrch, gweler y ddogfen ynghlwm.
Cynhelir cyfweliadau drwy Microsoft Teams, yn ystod yr wythnos yn dechrau ar 6 Gorffennaf.
To apply, please answer the questions listed, submit a CV of no more than two pages, and a cover letter of no more than 1000 words, explaining how you meet each aspect of the person specification for the role, with examples, as well as how you would approach delivering accessible, impactful communications that amplify the voices of women and disabled people.
Er mwyn gwneud cais, atebwch y cwestiynau isod, cyflwynwch CV sy’n ddim mwy na dwy dudalen, a llythyr eglurhaol o ddim mwy na 1000 o eiriau, yn egluro sut rydych yn bodloni pob agwedd ar fanyleb y person ar gyfer y rôl, gydag enghreifftiau, yn ogystal â sut y byddech yn mynd ati i ddarparu deunydd cyfathrebu hygyrch ac effeithiol sy’n rhoi sylw i leisiau menywod a phobl anabl.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As one of the UK's best employers, we’re looking for a talented Marketing Communications Manager to join our team on a 12-month maternity cover contract. This is a fantastic opportunity to play a key role in shaping and protecting our reputation, leading impactful campaigns, and making a real difference through meaningful communications.
Location: Hybrid working – a mix of home working, office-based work in Cheadle, Stockport, and occasional travel across Greater Manchester and England.
Hours: 37.5 hours per week (occasional evenings and weekends required)
Salary: £43,150 per annum
About the role:
As Marketing Communications Manager, you’ll be at the heart of our communications activity—crafting compelling content through excellent copywriting and driving engagement with key audiences including supporters, staff, volunteers, and media.
You’ll work closely with the Head of Communications, deputising when needed, and leading a small team to deliver high-quality, creative and effective communications across multiple channels.
What you’ll be doing:
- Leading and delivering integrated marketing and communications campaigns.
- Managing and developing members of the communications team.
- Leading PR and media activity, including press releases and interviews.
- Supporting crisis communications and participating in a 24/7 media rota.
- Working with fundraising teams to deliver impactful campaigns.
- Managing external events from planning through to delivery.
- Ensuring all communications are clear, consistent, accessible and on brand.
- Monitoring performance and continuously improving communications activity.
What we’re looking for:
You’ll be an experienced communications professional who combines creativity with strategic thinking, and you will bring:
- Educated to Level 3 or 4 (or equivalent relevant experience in PR and communications).
- Proven experience of managing communications or marketing teams.
- Strong background in PR, media relations, digital and internal communications.
- Experience managing budgets and setting KPIs.
- Excellent copywriting experience and attention to detail.
- Excellent written communication skills, with the ability to adapt tone for different audiences.
- Strong IT, digital and administrative skills.
- Experience delivering successful campaigns and measuring impact.
- Confidence in building relationships and influencing stakeholders.
- Good understanding of GDPR and data management.
- A proactive, flexible and solutions-focused approach.
Experience in the charity sector is a bonus—but not essential.
Why join us?
- Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years.
- Generous pension scheme and death in service benefit , up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card.
- Proud to be a real living wage employer.
- Refer a friend scheme, be rewarded for recommending a friend to work with us.
- Comprehensive training and development opportunities, including apprenticeship qualifications.
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online.
- Access to our Employee Assistance Programme for you and adults at your home.
- Inclusive networks: Disability & Neurodiversity, Race Equality, Proud Together (LGBTQ+), Together for Men, Women Together.
Due to the locations and scheduling of events, the ability to travel independently between sites is preferred.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
Interviews are scheduled to take place week commencing 1 June 2026.
We welcome applications from individuals who have the right to work in the UK. Currently, we are not providing sponsorship for overseas staff.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can do to support you.
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including a DBS check (at no cost to yourself).
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Engagement & Fundraising Communications Manager — Go Beyond £35,000–£37,000 | Fully Remote | Permanent | Full-time
Go Beyond has given over 21,000 vulnerable children life-changing residential breaks since 1994. Young carers who spend their days looking after parents. Children living in poverty for whom a school holiday means hunger, not adventure. Kids who've been bullied or bereaved and need a week away from their ordinary life.
The charity is entirely self-funded. £1.8 million a year, every penny raised by supporters. No government money. Which means the work this fundraising team does is directly and specifically what makes those breaks possible.
This is the role that sits at the heart of that.
What makes this moment unusual:
Go Beyond's flagship campaign, Ice Cream Moments, launches this summer — backed by Louis Theroux, James Acaster, David Gower and Jenny Agutter. The trustees want to go viral. A legacy programme is built and ready to launch. An alumni programme connecting with 21,000+ former beneficiaries is research-complete and waiting for someone to open the door. And a loyal supporter base of 200–300 regular givers — many of whom have been giving for over a decade — is generating £90,000 a year with almost no stewardship behind it.
Sara, the Director of Fundraising, describes what's needed like this: "Think of this as your own company. Think of this income stream as your domain — you could make it something amazing."
What the role involves:
The Supporter Engagement & Fundraising Communications Manager will own the supporter communications function end to end. This is a project management and strategy role — not an execution role. The doing sits with two direct reports and a network of freelancers. Your job is to build the plan, manage the team, deliver the campaigns and make sure the data tells you what's working.
In practice that means:
- Building and managing proper supporter journeys for regular givers, challenge event runners and Ice Cream Moments donors
- Project managing the full campaigns calendar — four annual appeals, Ice Cream Moments, challenge events, and a growing digital communications programme
- Developing and implementing a data strategy, setting up income dashboards and overseeing the CRM
- Launching the legacy programme and, in time, the alumni programme
- Managing two direct reports: a Digital Marketing Officer and a Data & Admin / Challenge Events Officer
- Writing an 18-month strategy with proper pipelines and income forecasts
What we're looking for:
This is not a pure fundraiser role or a pure marketing role. It's a hybrid — and the right person will see that as a feature, not a confusion.
- A track record of owning campaigns end to end — not being part of them, owning them. Specific examples, with dates, outputs and results
- Genuine data literacy — comfortable in a CRM, able to run queries, understand segmentation. Not expert-level, but curious enough that you're never caught out
- Financial awareness — you ask what the target is before anything else. You work backwards from an income number
- Hands-on as well as strategic — you can delegate and direct, but you can also do
- Strong project management — multiple workstreams, freelancers, deadlines you can't move
Charity sector experience is welcome but not essential. Commercial direct marketing, agency-side or individual giving backgrounds are all genuinely considered.
What Go Beyond offers:
- £35,000–£37,000 with annual pay review benchmarked to sector
- Fully remote — with the option to use Go Beyond's centres in Cornwall and Derbyshire
- 28 days holiday plus bank holidays
- Friday afternoons off — the whole business shuts down, every week
- Management training through the British Growth Fund's six-week programme
- A collaborative, supportive team culture in a genuinely mission-driven organisation
This role will suit you if:
You're energised by building rather than maintaining. You want to own a function, not just a job title. You think in income as well as engagement. And you want to be part of something where the work — the campaigns, the supporter journeys, the data — is directly connected to a child getting a break they wouldn't otherwise have had.
This role is being recruited exclusively through Raise + Recruit, an independent executive search adviser specialising in the charity sector. All enquiries are handled in complete confidence — including from your current employer.
To find out more or to express interest, contact John Austin. No lengthy application process at this stage — a conversation is all it takes.
Full candidate brief: https://go-beyond-roan.vercel.app/
The client requests no contact from agencies or media sales.
Job Purpose
The Group Head of Marketing and Communications is a strategic leadership role responsible for shaping and delivering an excellent quality, high impact approach to integrated marketing, brand and communications across the TLC Group.
The postholder will primarily set direction and enable the team to deliver their work, with some direct input into campaigns, messaging and other outputs.
This role is directly accountable for:
- Growth in key audiences
- Smooth running of the marketing provision of TLC Group including website, social, internal and external comms, press, PR and brands.
- Delivery of high-quality campaigns, on time and to budget, which deliver agreed outcomes.
The role will share responsibility with others for:
- Growth in fundraised income
- Performance of commercial subsidiaries
Wider Support
The postholder will be supported by the Director of Development as their line manager, and beyond that the Development sub-committee of our TLC Group Board alongside the wider Board itself.
There will be scope to shape and grow the internal team if / when the TLC Group continues to expand. Beyond the direct team, TLC Group uses a network of freelancers and agencies and there is potentially scope to draw in their expertise, budget permitting.
Key responsibilities
Strategic leadership
- Provide outstanding leadership and direction for the TLC Group Marketing and Communications team, bringing energy and drive to our ambition.
- Develop and lead the implementation of a TLC Group-wide Marketing and Communications strategy aligned with organisational goals.
- Lead on positioning the organisation as a sector leader, enhancing visibility, influence and impact.
- Advise the Executive Leadership Team on marketing, communications and reputational risk. Plan and mitigate against brand and organisational reputational risk and manage crisis communications effectively.
Brand and Communications
- Lead the development and ongoing delivery of brand marketing strategies for each of our differentiated brands, supporting the transition to an audience led approach.
- Lead the implementation and embedding of our new brand portfolio across our organisation including successful application of brand identities, values, key messages and tone of voice.
- Identify opportunities to increase brand awareness and lead the delivery of these across a national footprint.
- Set the strategic direction for all internal and external communications, including our Press and PR work.
- Ensure our messaging reflects organisational values, mission and impact.
Income Generation and Commercial Integration
- Support the growth of our Charity by providing Marketing expertise and developing marketing plans which facilitate our partnerships and charitable income generation work (fundraising, philanthropy and grants). Work closely with our Development and Partnerships teams to deliver this.
- Support the Group's commercial subsidiaries by providing Marketing expertise and developing marketing plans which assist the subsidiaries to meet their revenue targets. Work closely with our Group Commercial Director to deliver this.
Influencing
- Support our Policy team (part of our Development team) developing TLC's government relations work through influencing campaigns, parliamentary events and policy responses.
Digital and Innovation
- Drive digital changes and innovative solutions to improve customer journeys, supporter retention and AI integrations/automations, helping to futureproof our growing organisation.
Leadership and Management
- Lead the team to deliver across brands, through effective project management and prioritisation as well as ensuring alignment of stakeholder expectations against agreed objectives.
- Develop our high-performing marketing and communications team and build connections which embed marketing and communications across the entire Group.
- Establish a network of strategic relationships with key stakeholders across team and subsidiaries to support a one team approach, integrated planning and effective delivery.
- Set the Departmental budget with a focus on value for money.
Stakeholder Engagement
- Build strong relationships with key stakeholders, partners, media and influencers.
- Represent the organisation externally at events and in the media.
Organisational
- Support the designated safeguarding lead to ensure all staff, volunteers, trustees and students at TLC Group understand that safeguarding is everyone's responsibility. Ensure adherence to policies, mandatory training, reporting concerns, and compliance to protect children and adults at risk.
- Perform any other duties within the general scope of this job profile or as reasonably required by the Director of Development.
- Commit to continuous professional development through engagement in specific opportunities agreed with the Director of Development.
Person Specification
Experience
- Senior leadership experience in marketing and communications.
- Proven track record of developing and implementing effective brand strategies across:
- An organisation with a diverse portfolio of services, brands or sub-brands - and/or
-A charity or social enterprise with commercial subsidiaries
- Developing and implementing marketing and communications strategies that employ a mixture of marketing channels.
- Producing comprehensive campaigns that increase income and engagement.
- Building high trust, collaborative relationships and managing stakeholders at every level.
- Understanding and working with diverse audiences.
Skills and abilities
- Seeing things both strategically and operationally.
- Managing a multi-brand portfolio in a fast faced environment.
- Creating and managing a departmental budget to ensure a good return on investment.
- Excellent leadership, influencing and relationship management skills, including with freelancers or agencies.
Qualities
- A positive, creative problem solver.
What success looks like
In the first six months, we would expect this role to build a strong understanding of the Group structure and priorities, while starting to bring greater clarity and alignment across the brand portfolio and marketing approach. There is a real opportunity here to shape direction early, deliver some quick wins, and build momentum across the organisation.
By twelve to eighteen months, the expectation would be to see clear, measurable impact in areas such as audience growth, income generation and brand visibility, alongside a more defined and embedded marketing function that is set up to support both the charity and commercial aims of the Group.
This role offers a high degree of ownership, and will suit someone who enjoys building, prioritising and making progress across multiple areas, while helping the organisation focus its efforts over time.
The client requests no contact from agencies or media sales.
Key responsibilities:
1. Main Purpose of the Job
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To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.
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To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.
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The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.
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Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.
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Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.
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Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.
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Working with the conference department to identify relevant topics for panel meetings and conference events.
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To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.
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To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.
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To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.
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To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.
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To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.
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To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.
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Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.
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Ensuring AvMA panel template letters and documents are updated
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From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.
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To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.
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To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.
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To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.
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To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.
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To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.
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Any other duties associated with the role.
2. Skills and Experience
Administration of the AvMA Panel
The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.
AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.
Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.
Assessment of new applications, interviews and dealing with correspondence
The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.
The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.
The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role.
Reaccreditations
Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.
AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards.
AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.
Other AvMA Panel assessments
In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.
Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member. The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application.
There are about 5 applications for changes of firm rising to a maximum of 10 per annum.
Interim Reviews
From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely.
There are about 3 interim reviews per annum, currently not exceeding 6.
3. Other
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To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
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To undertake other duties commensurate with the post as may be required.
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Deputise for the Head of Events when necessary
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in thirteen areas/regions of the UK and will support over 4,000 children in 2026-27.
Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (Y1-3) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading. For more information please visit our website and watch this short video!
About the Role
Chapter One is seeking a Bradford Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.
The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently in and around West Yorkshire. The postholder will be joining a team of established Programme Managers who work in different parts of the UK and will need to have some flexibility to work some additional hours during busy autumn weeks, and conversely to work fewer hours during quieter periods of the year.
There are plans for future expansion in Bradford so the role may grow, in time.
Key Responsibilities:
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Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers.
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Install, setup and maintain Chapter One equipment in participating classrooms.
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Organise and conduct initial teacher training and follow-up.
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Ensure a smooth initial launch of Chapter One’s programme in every classroom.
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Fully understand the operation of the Chapter One platform and database and effectively communicate this to others as needed.
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Liaise with colleagues performing technical and volunteer support roles.
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Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed.
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Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise.
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Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends.
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Create regular data summaries for all participating classrooms.
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Lead annual review meetings for senior leadership at participating schools.
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Support programme monitoring, evaluation and research as required.
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Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary. This may include opportunities for Chapter One children to visit the office of the volunteers.
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Liaison with corporate partners as required.
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Weekly communication and status updates with Senior Programme Manager(s) and wider team.
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As a new school year approaches, secure commitments from returning schools and help find and target new schools to join Chapter One’s programme.
We are looking for applicants with the following essential qualities:
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Highly motivated individual with excellent interpersonal and organisational skills.
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Proven track record of working at a senior level in education, project management or a related field.
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Proven strength in both written and verbal communication.
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Highly IT literate, with excellent computer skills, able to troubleshoot software and technical hardware issues, adept with Google suite and Microsoft Teams.
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Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.
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Proven ability to work independently.
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Self-starter and quick learner.
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Ability to adapt and embrace a changing environment.
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Ability to drive and access to a car for work purposes.
Ideally, applicants will also have the following desirable qualities:
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Two years of teaching/education experience with primary age children.
Please note that this role covers West Yorkshire, currently Bradford, Leeds and Keighley.
How to Apply
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Explain your relevant experience and why you’re interested in this role at this point in your career.
2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.
3) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to satisfactory references and an Enhanced DBS check. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
N.B. Shortlisting and phone screens are likely to take place week commencing Monday 8th June. For successful candidates, interviews are likely to begin week commencing Monday 15th June.
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Explain your relevant experience and why you’re interested in this role at this point in your career.
2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.
3) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your tale
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Salary: Grade C - £35,860 to £39,429
Hours: 37 hours per week. We also welcome applications from candidates seeking part-time working and are open to discussing how the role can be structured to support this.
Location: The Union, Manchester Metropolitan University
Eligibility: Eligible to work in the UK
This is a brilliant opportunity for someone who thrives on momentum, clarity and making things happen. As Project Manager (Policy), you’ll be right at the centre of The Union’s student voice work: turning insight into actions and ideas into real change. You’ll manage the day‑to‑day running of the student voice programme, keeping plates spinning, projects moving and people aligned. Whether that’s planning meetings, tracking actions, managing risks or turning priorities into clearly scoped, outcome‑focused projects. If you love bringing order to complexity and enjoy seeing plans come to life, you’ll feel right at home.
We’re looking for someone who is:
- Highly organised, with strong project management skills and attention to detail
- Confident managing multiple priorities and keeping complex workstreams moving
- Skilled at turning insight into clear, actionable plans
- An excellent communicator, able to produce concise and compelling briefings
- Collaborative and relationship-focused, with the ability to work across teams and with partners
- Curious, proactive and motivated to make a real difference for students
Why join us?
- Be part of a purpose-driven organisation at the centre of student life
- Work in a role where your impact is visible and meaningful
- Collaborate with passionate colleagues and student leaders
- Enjoy variety, autonomy and opportunities to shape how we work
Closing Date: 9:00am Thursday 18th June 2026
Interview Date: Tuesday 30th June or Wednesday 1st July
Position: Communications and Engagement Officer
Location: Barnsley, South Yorkshire
Hours: 22.5 hours per week, 1 day working from home allowance
Salary: £24,454 FTE (£14,870 actual); 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata
Contract type: Permanent
Reportable to: Communications and Engagement Manager
Direct reports: No direct reports
Benefits:
- 5% pension contribution
- 33 days of annual leave per year (pro rata) which increases with length of service
- Enhanced sick leave entitlement with length of service
- Enhanced maternity pay
- Individual training budgets
- Discounts on local Barnsley Gyms
- Free parking in the town centre
Job Purpose
At an exciting time of growth and strategic development, Barnsley CVS is looking for a creative and motivated Communications and Engagement Officer to help tell our story and strengthen connections across the borough.
In this entry-level role, you will support how we communicate, connect and engage with local communities, members, stakeholders and the wider VCSE sector. You’ll help bring our work to life – creating accessible, engaging content and supporting campaigns that showcase the impact of local organisations and the difference they make every day.
Working as part of a small, supportive team, you will contribute to delivering communications that inform, inspire and involve. From digital content creation and social media to events and community engagement, you’ll play a hands-on role in helping people understand, access and take part in opportunities across Barnsley.
You will also help ensure that we are quick and effective at responding to the voices of local people and organisations. Your role will be key to supporting Barnsley CVS’s mission to build a strong, connected and thriving VCSE sector that has a positive impact on communities.
This is an ideal opportunity for someone starting their career in communications and engagement, who is passionate about communities, keen to develop their skills, and motivated to make a meaningful difference.
To be successful in this role, you will be someone who already has some experience and knowledge of communications and digital media but also has a genuine interest and passion for the VCSE/Charity sector in Barnsley and is motivated to highlight the work of the sector across our Borough. Paid working experience is not essential if you can demonstrate an appetite and a commitment to charitable causes and creative communications.
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
Position: Area Fundraising Manager
Location: Barnsley, South Yorkshire
Hours: 30 hours per week, 1 day working from home allowance
Salary: £39,000 - £41,500 (FTE) depending on experience; (5% pension contribution), 33 days of annual leave entitlement (inclusive of bank holidays) pro rata
Contract type: 1 year fixed term but with the potential to extend with job role success
Reportable to: Head of Operations and Community Support
Direct reports: No direct reports but this role has the responsibility to line manage people as and when an appropriate need arises with business development.
Job Purpose
This is a unique and exciting opportunity for an experienced fundraiser. This role won’t just be supporting fundraising internally but will be leading a fundraising change across the borough. As our Area Fundraising Manager, you will lead a new strategy to transform how our communities give, collaborate and create impact. You’ll organise large‑scale fundraising initiatives that bring the whole town together from landmark public events to innovative collective campaigns to smaller, targeted initiatives. As our role as an infrastructure charity, we have a vision to help generate more sustainable income for a wide range of VCSE organisations in Barnsley whilst bringing people together to proudly support the brilliant charities, social enterprises and groups who hold up our communities every day.
You’ll also work closely with our members across the sector to build confidence, skills and long‑term capability, delivering or facilitating high‑quality fundraising training, mentoring and resources. Your efforts will be particularly focused in the areas of regular giving, events, corporate income and fundraising strategies. Through your guidance, local organisations will build skills, ambition and long‑term resilience ensuring no organisation is left behind because of confidence, connections or know‑how.
You won’t just be supporting others but you will play a pivotal role to help Barnsley CVS grow stronger. One day per week will be spent supporting our own initiatives to generate sustainable income that helps Barnsley CVS expand its support offer, deepen its impact and champion the sector long into the future. This could be anything from supporting bid writing to exploring new income streams to innovative fundraising.
Benefits
· 5% pension contribution
· 33 days of annual leave pro rata which increases with length of service
· Enhanced sick pay with length of service
· Flexible working with an easy to manage toil system
· Enhanced maternity leave
· Discounts on local Barnsley Gyms
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Deputy Support Manager is responsible for the effective day-to-day leadership of frontline support services, ensuring a consistently warm, inclusive, and professional experience for everyone engaging with Mustard Tree.
This role plays a critical part in delivering a “Mustard Tree Welcome” – a trauma-informed, non-judgemental, and person-centred approach that ensures every individual feels seen, heard, valued, and safe from their first point of contact.
You will lead a proactive and positive team to deliver exceptional client care across both in-person and digital channels (including phone, email, and internal systems), ensuring services are accessible, responsive, and delivered with dignity.
Through strong leadership, clear communication, and effective management, you will ensure the reception environment runs smoothly, maintains high standards of safeguarding and service delivery, and contributes meaningfully to Mustard Tree’s mission to support people facing poverty and crisis.
Key Competencies
World Class Welcome and Customer Service
· Deliver and role model a “Mustard Tree Welcome” that is compassionate, trauma-informed, inclusive, and non-judgemental.
· Ensure all individuals are greeted in a way that promotes dignity, respect, and belonging.
· Maintain a rota that provides reception and support coverage from 8am–4pm, ensuring accessibility for staff, volunteers, and members at all times.
· Lead the team to provide a high-quality, consistent welcome across all channels, including face-to-face, telephone and email and digital systems
· Ensure digital communication is timely, professional, and empathetic, with accurate information recorded on TreeSalt.
· Support individuals to access services confidently through clear communication, reassurance, and effective signposting.
Proactive in Living and Sharing our Culture, Values and Behaviours
· Take ownership of maintaining a professional, organised, and calm reception environment at all times.
· Ensure the reception environment is welcoming, safe, and accessible.
· Mentor and support Freedom volunteers, ensuring they are confident, capable, and aligned with service standards.
Courage in Problem Solving and Embracing Change to Meet Needs
· Identify areas for improvement and proactively implement solutions to enhance service delivery.
· Take ownership of operational decision-making within the reception area, including rota management, workflow prioritisation, and service adjustments.
· Ensure systems and processes are used effectively to maintain a smooth, efficient service.
Confident in Safeguarding and Incident Management
· Act as a safeguarding lead within the reception environment, ensuring all concerns are recognised, recorded, and escalated appropriately.
· Maintain a strong awareness of risk, responding calmly and effectively to challenging or complex situations, supporting to minimise incidents.
· Support individuals in distress with empathy and professionalism, ensuring appropriate boundaries and escalation.
· Ensure confidentiality and data protection standards are upheld at all times.
· Demonstrate resilience, maintaining professionalism, positivity, and emotional awareness in a fast-paced and challenging environment.
Skilled in Analysing Impact and Reporting
· Oversee and monitor registrations, identifying trends and ensuring fair access to services such as the Community Shop.
· Deliver a minimum of 20 weekly support appointments, ensuring timely access and reducing waiting times for individuals in need.
· Collect a minimum of 2 case studies per month to evidence impact and inform service development.
· Conduct monthly audits with the Service Manager to ensure high standards across:
- Data input and use of TreeSalt
- Paperwork accuracy and compliance
- Quality and consistency of the welcome experience
Positive Management of Stakeholders, Partners and Supporters
· Support case management processes alongside the Service Manager, ensuring coordinated and effective support for individuals.
· Develop and maintain relationships with other services, ensuring clear navigation and warm handover for clients.
· Support individuals to access services confidently through clear communication, reassurance, and effective signposting.
· Regularly review feedback from comments books and satisfaction surveys, embedding learning into service improvements.
Insight in Finances and Expenditure
· Support effective use of resources, identifying efficiencies and ensuring services are delivered within agreed budgets where applicable.
· Work with operational teams to manage stock given using the 40% gifting model in the community shop.
· Monitor the use of the hardship fund from reception, providing small grants to people in crisis via existing processes.
Developing Accountability and Inspiring our Teams
· Lead, supervise, and motivate the Support teams, including volunteers.
· Act as the central coordination point for reception, ensuring alignment between services, teams, and daily operations
· Conduct regular 1:1s, setting clear expectations, supporting wellbeing, and addressing performance proactively.
· Ensure all data input is completed by the support staff time within expected guidelines, including communication of risk and safeguarding.
· Identify skills gaps and ensure appropriate training and development, including:
- Motivational interviewing
- Trauma-informed practice
· Deliver consistent communication through:
- Daily morning briefing.
- Monthly team meetings and updates
· Delegate tasks effectively while maintaining overall accountability for team performance.
General Work Duties
· Support Freedom trainees to develop skills and behaviours and feel part of the community.
· Work within health and safety guidelines and Mustard Tree policies and procedures
· Supporting other staff and departments and provide practical relief cover for workstreams.
· Take responsibility for professional development, attending training courses as required.
· Leading by example, embodying Mustard Tree values and represent the charity as required.
· Contribute towards being an environmentally responsible organisation as part of day-to-day activities including recycling and supporting ‘paper-lite’ practices.
· Other tasks and duties relevant to the role as required by the organisation.
Please submit a one-page cover letter outlining how your skills are a fit for the role.
Our mission is to combat poverty and prevent homelessness.
The client requests no contact from agencies or media sales.
Salary: £26,978 - £29,663 (Grade A)
Contract: Permanent
Hours: 37 hours per week
Location: Manchester / Hybrid
We’re looking for an enthusiastic and driven Communications and Engagement Lead to help shape how students are represented, heard and connected across Greater Manchester.
The Greater Manchester Students’ Partnership (GMSP) brings together students’ unions from across the city region to collaborate, campaign and influence on behalf of students. As Communications and Engagement Lead, you’ll play a key role in telling that story — creating engaging content, supporting regional campaigns and helping to grow a partnership that’s entering an exciting next phase.
This is a varied, fast‑paced role where no two days are the same. You’ll own GMSP’s digital channels, work closely with elected student officers and partner students’ unions, and support activity that amplifies student voice at a city‑region level. Alongside creative communications, you’ll also gain experience of partnership working, events and governance — building a strong foundation for future career development.
About you
This role is ideal for someone early in their career who’s motivated, proactive and excited by making real impact. You’ll bring experience from communications, marketing, campaigns or engagement‑focused work, and you’ll be keen to learn, grow and take ownership of your work.
You’ll also demonstrate:
- Strong content creation skills, with the ability to tell compelling stories across digital and social platforms.
- Confidence working with a wide range of people, including students, elected officers and external partners.
- The ability to manage multiple priorities and stay organised in a busy environment.
- A collaborative, can‑do approach and the confidence to use your initiative.
- A genuine interest in student representation and making a difference at a regional level.
Why work with us?
You’ll be part of a growing regional partnership focused on improving the student experience across Greater Manchester. This role offers the chance to build your skills, shape creative campaigns and work alongside students and professionals from across the city region — all while contributing to meaningful change for students.
If you’re looking for a role where you can develop quickly, work creatively and see the impact of your work, we’d love to hear from you.
For further information and to apply, please click the apply button.
Closing Date: 23:59pm on Sunday 31st May 2026.
Interview Date: Monday 15th or Tuesday 16th June 2026.


