Communication manager jobs in lambeth, greater london

Senior Policy Research Manager

Permanent

Salary: £45,000 - £47,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.

Closing date: 5pm, 5th October 2025

First Interviews: w/c 13th October 2025

Second Interviews: 21st and 22nd October 2025 

It’s an exciting time to join World Cancer Research Fund International’s policy team as we develop the next phase of our policy tools and resources. WCRF International leads and unites a global network of cancer prevention charities based in Europe and the Americas, providing the science, policy, and strategic direction that guides their work to prevent cancer worldwide.

We are recruiting a Senior Policy Research Manager to lead WCRF’s flagship policy tools, including NOURISHING, MOVING and the Blueprint for Cancer Prevention. You will translate the latest science into actionable policy recommendations, deliver high-quality research projects, and represent WCRF externally to maximise our national and international impact.

We are looking for a candidate with strong policy research expertise, experience in evidence-based advocacy, and the ability to turn complex science into clear policy solutions. You will bring an innovative approach, including exploring new methods such as AI, and be skilled at working across teams and with external stakeholders.

You will have a proven track record in managing policy tools or research projects, building collaborations and engaging senior decision-makers. Strong communication, leadership and stakeholder skills are essential to support WCRF’s strategy and enhance the influence of the Policy & Public Affairs team.

Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role.Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.

Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.

Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.

JOB DESCRIPTION 

We are seeking a Head of Partnerships & Events to join our highly successful Philanthropy team. In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance our Corporate and Special Events Programme. This is very much a hands-on role of team leadership and direct account management. This includes six figure partners and our key relationships with Tottenham Hotspur Football Club, The Dorchester Hotel and international insurer Fidelis. Special Events include our Winter Ball which raises over £500k annual and our Golf Day at around £100k. The post-holder has a key role in the management of our Philanthropy & Corporate Board, which bring together industry leader to help move both these programmes forward. There is great freedom to innovate and a healthy pool of local business with an affinity to our cause. The post-holder takes a key leadership role across fundraising and marketing, working with their peers (Heads) and Director to take strategic decisions for wider benefit of the department. Having invested in the team’s capacity, we aim to grow income from c. £1.5m to £2m over the next few years. This in the broader context of a total voluntary income target for the charity of £5m-£6m.

The Head of Partnerships & Events leads a team of two currently, although this may increase. We have a Corporate Manager and Events Manger with support from the Philanthropy Officer.  You will play a key role in building and maintaining relationships with existing and prospective partners of Noah’s Ark. You will ensure our partners have the best possible experience, making them feel engaged and motivated, valued and informed about the impact of their involvement and help them achieve their organisation’s objectives.

Please refer to the job description for more information on this role.

Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Our diversity council is working hard to construct positive changes within our organisation. We are a disability confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.

About Bright Futures UK

Bright Futures UK supports children and young people aged 5 to 24 whose education has been disrupted due to serious long-term physical or mental health conditions. We offer online one-to-one tutoring, befriending, and mentoring programmes, as well as group programmes including hospital workshops, industry events, and advocacy initiatives. Working in close partnership with hospitals, families, and other services, we ensure that children and young people experiencing health-related challenges are not left behind.

Role Overview

The Trusts and Foundations Manager will play a central role in driving sustainable income for Bright Futures UK by securing funding from charitable trusts, foundations, and statutory bodies. This role will focus on developing high-quality funding applications, managing relationships with key funders, and ensuring timely reporting and stewardship.

Working closely with colleagues across Programmes and Finance, you will translate Bright Futures UK’s impact into compelling cases for support, while identifying new funding opportunities to grow and diversify income.

Key Responsibilities

Income Generation

• Research and identify trusts, foundations, and statutory funding opportunities aligned with Bright Futures UK’s mission.
• Develop and deliver a pipeline of high-quality funding applications to meet agreed income targets.
• Write compelling, tailored funding proposals and grant applications, drawing on organisational impact data and stories.
• Prepare accurate budgets in collaboration with the Finance Team to accompany applications.

Fundraising Strategy & Pipeline Management

• Maintain an active funding pipeline, ensuring applications and reports are submitted on time.
• Track progress against targets and provide regular updates to the Chief Executive and senior leadership.
• Contribute to the development of the charity’s wider fundraising strategy, ensuring trusts and foundations income complements individual giving, corporate partnerships, and community events.

Funder Stewardship & Reporting

• Build and maintain excellent relationships with funders, ensuring effective stewardship at all stages.
• Produce high-quality, timely grant reports that demonstrate impact and accountability.
• Arrange funder visits, meetings, and briefings as required.

Monitoring, Evaluation & Administration

• Work with the Programmes Team to gather impact data, case studies, and evidence to strengthen proposals and reports.
• Ensure accurate and up-to-date records of applications, grants, and funder communications in the CRM system.
• Monitor sector trends and share insights on funding opportunities and best practice.

Person Specification

Essential

• Proven track record of securing significant multi-year grants from trusts, foundations, or statutory funders.
• Strong bid-writing skills with the ability to produce clear, persuasive, and tailored proposals.
• Excellent relationship management skills, with experience engaging funders or external stakeholders.
• Strong numeracy and experience in preparing budgets for funders.
• Highly organised, with the ability to manage multiple deadlines and priorities.
• Commitment to Bright Futures UK’s mission and values.

Desirable

• Knowledge of the education, health, or youth sectors.
• Experience working in a small or growing charity.
• Familiarity with CRM systems and fundraising databases.
• Awareness of trends and challenges in the trusts and foundations funding landscape.

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £25 million.

Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include: 

• Social Media Moderation 

• Facebook Group Moderation

• On-page messaging for Facebook Fundraisers

We are on the lookout for talented comms experts who understand the importance of effective, accurate, and timely online communications and can enhance the work of our expanding social media moderation team.

** The ideal candidate will have a minimum of 3 years' professional social media moderation experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to acting in the best interests of our charity partners. 

If you do not have 3 years of professional social media moderation experience, working in-house for a charity please do not apply. You will not be shortlisted. 

About the role

Our dedicated team moderates our full-service accounts (all organic content and paid ads) as well as one-off campaigns and appeals for some of the most recognisable charities in the sector. 

This role is perfect for skilled comms experts who can provide excellent supporter care and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9 am (or earlier), wrap up by 9 pm and adhere to our sub-three-hour response time. 

Our moderators must have a minimum of three years’ in-house, third-sector comms experience. 

As a Social Media Moderator, you would be responsible for:

• Becoming the voice of the cause you are representing, adhering to their brand guidelines and tone of voice at all times

• Identifying, escalating and signposting any safeguarding issues

• Managing your own time and work on own initiative

• Working across a range of social media management tools

• Responding/actioning to all comments and queries in under three hours

• Maximising donations when required 

• Going above and beyond at all times to provide supporters with an incredible experience

Our moderation takes place between 9 am and 9 pm, Monday-Sunday. 

Different accounts will require varying levels of ‘active’ hours (defined as time spent taking action). You will split your active hours between 9am and 9pm. For example, for an account which requires three active hours, you might carry out your work in six, thirty minute instalments throughout the shift.

As you gain experience, you will be allocated multiple accounts which will enable you to increase your hours worked. 

Whilst you need to be on hand to monitor your accounts during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional comms experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to act in the best interests of our charity partners.

Full training will be provided alongside regular one-to-one and team catch-ups. Here’s what some of our moderators say about working at Social AF:

“I love the flexibility of the role. The team are great and are very helpful, but the flexibility allows you to still do things whilst working.” Megan

“Working with Social AF has been so rewarding - I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility of this role has been really beneficial to me, my family and my work-life balance”  Sarah 

Please read our full job description before applying. Applicants that don't meet our minimum criteria won't be considered for interview. 

Job Title: Deputy Service Manager

Location:Latimer Road, Royal Borough of Kensington and Chelsea (RBKC) - Walking distance from Latimer Road underground station (Circle and Hammersmith and City Lines). Please note that unfortunately this service does not have step free access

Salary: £34,000

Shift Pattern: 37.5 hours per week, Monday to Friday between 09:00 - 17:00. Some flexibility maybe required depending on the needs of the service. 

About the role

As a Deputy Service Manager, you will support the Service Manager in driving excellence in service delivery, being a point of contact for staff and ensuring they are empowered, skilled, knowledgeable within their roles and create a supportive environment where both staff and residents can thrive. Our residents in this service have experienced long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services.They are here to make positive changes and receive the support they need to achieve greater independence and progress in their recovery.

In this role, as a Deputy Service Manager, you will work within a 24 hour service which provided person centred support to our residents. Some key responsibilities include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle.
• Support the Service Manager in leading the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Financial Management, including petty cash and budget management.
• Contract management and Internal auditing, admin, and general other duties as required.
• Striving to ensure excellence and quality in our service delivery.

About you

We're looking for someone driven to provide high quality, effective and person centred support to staff, colleagues, residents, and participants. You’ll enjoy working as part of a team learning effective communication and build meaningful relationships with people from all backgrounds. You're someone who thrives in supporting your team to deliver excellence in service delivery, in which they feel empowered to perform within their roles. You are confident in supporting with service level enquiries and giving advice on matters from employment queries to resident/participant related questions. Most importantly, you’ll be compassionate, supportive, and ready to work in a fast paced, ever changing environment. 

• Provide high quality support and line management to staff.
• Lead and manage employees, including task delegation, caseload distribution and day to day oversight.
• Support the Service Manager with the daily running of the service
• Oversee and undertake regular audits of service delivery to ensure it meets contractual, legislative, and performance requirements.
• Provide emergency on call service when and where required in case of any emergencies and to ensure staffing levels are adequate.
• Support residents and participants to take control of their lives by creating a positive, enabling environment. Offer advice, information, and guidance.
• Being an active team member, take part in support sessions, and help run workshops or attend local events as needed.
• Financial Management including budgets, cost control, and general financial management.
• Deliver a service working in partnership with other voluntary and statutory agencies.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Leadership | Team Management | Line Management | Service Delivery | Risk Management | Operational Support | Staff Supervision | Person Centred Care | Homelessness Support | Complex Needs | Mental Health | Substance Use | Alcohol Dependency | Recovery | Independence | Housing Management | Property Maintenance | Financial Management | Budget Oversight | Contract Compliance | Quality Assurance | Policy Implementation | 24 Hour Service | Crisis Response | Communication | Staff Training | Performance Monitoring | Resident Support | 

We’re looking for a results-driven Digital Marketing Manager to take ownership of our paid media, social, and aggregator growth channels. This is a hands-on role where you’ll shape strategy, manage agencies, and deliver measurable results across both B2B and B2C campaigns.

You’ll oversee paid campaigns (Google Ads, Meta, TikTok, LinkedIn, Bing), craft engaging organic social content, and manage key partner relationships—all while mentoring a growing team. With full responsibility for budgets and performance reporting, you’ll have the freedom to innovate, optimise, and show real ROI.

This is an exciting opportunity for a digital marketer who loves combining creativity with data, thrives on responsibility, and is ready to play a pivotal role in scaling our brand.

Key Requirements

• Proven experience in digital marketing, with strong expertise in paid media and social content.
• Hands-on knowledge of Google Ads, Meta, LinkedIn, Bing, and Google Analytics 4.
• Skilled in managing multi-channel campaigns, budgets, and performance reporting.
• Track record in growing brand social channels and delivering measurable growth.
• Experience managing agencies, external partners, and at least one team member.
• Strong communicator with a data-driven mindset and creative approach.

Must be available to travel to our Kingston office twice a week. 

Please see full job description attached below. 

Job purpose

1. Assist the management of Able Child’s brand and external communications, with high quality content.

2. Assist the management of Able Child’s portfolio of fundraising events.

3. Assist the delivery of our individual giving programme, supporting other forms of community and Trusts and Foundations fundraising.

4. Provide other support to the Fundraising and Communications Team as agreed, including supporting routine office operations.

Key accountabilities

Assist the management of Able Child’s brand and external communications, with high quality content.

1. Along with the team, manage Able Child’s social channels, working with external suppliers when applicable, to maintain a professional and engaging external brand.

2. Support the management of a vibrant and responsive website by ensuring content is up to date, professional and engaging; supporting the collection of imagery, videos, case studies and blogs where directed.

3. Produce and distribute Able Child’s quarterly newsletter, contributing with high quality written content and complying with organisational data protection and confidentiality standards.

Assist the management of Able Child’s portfolio of fundraising events.

4. Assist with the delivery of Able Child’s events portfolio when required. This includes but is not exclusive to the London Marathon, the Gala Dinner, the Children’s 10k walk and the Charity Golf Day.

5. Market the events, recruiting, retaining and communicating with participants to support the achievement of income targets.

6. Support with donor stewardship activities post event, engaging new regular donors and supporters to grow our incomes streams.

Assist the delivery of other fundraising work, including but not exclusive to Trusts & Foundations, individual giving and community fundraising.

7. Support the attainment of funds from a variety of Trusts and Foundations, through submitting high quality applications.

8. Support Able Child's individual giving programme, assisting with donor communications, building relationships with donors and growing our income.

9. Support community fundraising activities, empowering existing and newly sourced supporters to independently generate funds through independent events and activities.

Provide other support to the Fundraising and Communications and wider operational teams as agreed, including supporting routine office operations.

10. Maintain our Salesforce database, keeping detailed records of communications, support and donations from individuals and organisations.

11. Support our advocacy objectives, working with the Advocacy team to produce high quality and consistent messaging for use within the international development sector.

12. Support the delivery of unique and ongoing operational activities as required for the effective running of the organisation.

Competencies

Experience

1. At least one years’ experience in a fundraising, communications, marketing or sales support role or similar.

2. Experience of managing or supporting the management of events to, ideally including managing volunteers or supporters to raise funds.

3. Experience or knowledge of writing funding applications, ideally with a demonstrable track record of securing funds from Trusts and Foundations.

Skills and Technical Competencies

4. Creative ability to assist in the production of engaging content for communication in line with the organisational brand and mission.

5. Competency in managing social channels under direction, developing newsletters and other blogs or articles.

6. Basic understanding of WordPress, and other design packages (Adobe Creative Cloud, Canva) desirable.

Qualities

7. An understanding of contributing to an organisational culture based on inclusivity, wellbeing and empowerment.

8. Excellent time management and organisational skills; ability to work under pressure to prioritise and manage varied workload and competing deadlines whilst ensuring attention to detail.

9. Personable, with an ability to develop and maintain new relationships.

Communications Officer

If you’re a natural storyteller; love building online communities; feel confident managing different projects with energy and flair and feel passionate about the charity’s mission - this is the ideal role for you.

Position: Communications Officer

Salary: £27,500 pro rata

Location: Hybrid or fully remote (London office available; occasional travel required)

Hours: 4 days a week (must include Mondays, flexible hours)

Contract: Permanent, 3 month probation period

Closing date: 17:00, Friday 26th September 2025

About the Role

The Communications Officer plays an integral role in helping to communicate and execute the organisations mission. Supporting the Head of Communications, you will be part of a small team striving to raise awareness of the important work the charity does, ensuring it reaches key groups of people who need help the most. One minute you will be brainstorming and creating innovative and engaging social media posts and videos, the next you will be helping with targeted outreach and monitoring recent campaign performance.

This role is at the heart of communications, helping reach the target demographics in new and innovative ways - and inspiring others to get involved through volunteering and fundraising. Your work will help shine a light on services and build a strong community around the mission.

Key responsibilities

• Create fresh, engaging content for Instagram, Facebook, X (Twitter) and LinkedIn in line with the Communications strategy;
• Keep on top of key happenings such as internal fundraising events and campaigns, awareness weeks, and be able to brainstorm ways to get our charity involved and in relevant spaces;
• Work closely with the fundraising and volunteer teams to capture their real-life stories and inspirations and spin this into newsworthy content for our audiences;
• Help deliver targeted campaigns that attract new volunteers and supporters.
• Maintain our image and video library so we always have brilliant content at our fingertips.
• Understand how to access and produce data for reports and analytics.
• Managing and overseeing the Communications calendar and inbox, ensuring we stay on top of trending and seasonal points of interest. Responding to media and external enquiries.

About You

We are looking for someone with strong communication skills, a flair for creativity and the ability to

manage multiple projects. This person will have: a background in a Communications or Marketing

role, strong interest in mental health, the ability to write for specific audiences and understands the

importance of a brand and its key values. This person will be confident using Canva, Photoshop (or

something similar) and CMS systems, specifically Squarespace.

About the Organisation

Join a small but unique charity with a big mission: to provide free, life-changing listening support to people living with autoimmune disease. At a time of rapid expansion, we are looking for a creative, organised and ideas-driven Communications Officer to help raise the profile of the charity, how the team help and how you can support this.

To apply, please submit your CV, a short supporting statement (max 250 words) outlining your

suitability, and details of a professional reference by the closing date.

We’re looking for a creative and enthusiastic communicator to help raise Creekside’s profile and connect with a growing, diverse audience. As a key member of our small team, you’ll lead on developing and delivering our communications strategy—bringing our mission to life across social media, our website, and other platforms.

This part-time role blends strategic thinking with hands-on content creation and delivery. You’ll craft engaging, informative content that showcases our work and impact, reaching local communities, schools, funders, partners, and supporters.

You’ll also support outreach activities and events, helping build strong relationships and partnerships that further our mission to inspire people to connect with the wonder of urban wildlife.

This is a part time role (15 hours per week) and flexible working arrangements will be considered and discussed at interview. There may be some evening and weekend commitments for which TOIL is given.

Full Time Salary: £30,000 per annum, pro rata. Other benefits include 22 days annual leave in addition to bank holidays and a Christmas closure period, and 3% employer pension contribution.

Marketing, Communications and Fundraising Director

Salary: £65-70,000

Location: Hybrid: home working with a minimum of one day/week in Teddington and regular visits to London shops

Contract Type: Full-time (part-time or job share considered – minimum 0.8 FTE)

The Role

FARA is a unique charity retail organisation with a network of 39 vibrant shops across 26 London communities. Our shops are the heart of our fundraising efforts, providing the majority of income to support our work with vulnerable children and families in Romania. Stylish and community-driven, FARA shops offer a distinctive reuse second-hand retail experience while making a real difference.

We are seeking a dynamic and experienced Marketing, Communications and Fundraising Director to lead our strategic communications and fundraising efforts, with a strong focus on growing the visibility and profitability of our charity shops.

This hands-on leadership role will shape and deliver integrated marketing campaigns, drive footfall and customer engagement across our retail estate, and build brand awareness for both our shops and charitable mission. You’ll work closely with shop teams, the central office and external partners to ensure our messaging is compelling, consistent and impactful. You’ll also lead the digital and fundraising strategy, helping us reach new audiences and deepen relationships with existing supporters. With a small but passionate team, this role offers the opportunity to make a tangible impact across the organisation.

We’re looking for someone who:

• Has senior-level experience in marketing and communications, ideally within charity retail or fashion.
• Can lead others to develop fantastic fundraising campaigns.
• Is a strategic thinker with a flair for creative storytelling and brand development.
• Can lead and deliver multi-channel campaigns that drive engagement and income.
• Understands the retail environment and can tailor messaging to diverse audiences.
• Is confident working across digital platforms, media relations and fundraising.
• Has excellent interpersonal skills and thrives in collaborative environments.

Working at FARA

We can offer flexible working arrangements, including compressed hours and job share options. You’ll be part of a committed leadership team and work in a values-driven organisation that blends retail innovation with social impact.

Application Process

To apply, please submit:

• A two-page CV
• A cover letter (max two pages) outlining how you meet the person specification and why you’re excited about this role.

Deadline: Midnight 20th September

Interview dates:

• Round one: 29th September or 1st October (online via Zoom)
• Round two: 7th October (in person – Teddington or Central London)

If you’d like to arrange a short call with our CEO before applying, this can be arranged for w/c 15th of September. Please get in touch to do this. Please get in touch via mail @ fara charity . org to do this. 

Programme Manager (PQN, QED, QNIC and QNCC)
£45,814 - £51,591 pa plus excellent benefits
London
Permanent, full-time

This is an exciting opportunity for someone looking for a career in quality improvement or health service development. You will work in a dynamic team managing four national quality and accreditation networks for front-line mental health services, interacting with clinicians, patients and their carers to improve these services.

This role will be managing the following networks:

- Perinatal Quality Network

- Quality Network for Eating Disorders

- Quality Network for Inpatient CAMHS

- Quality Network for Community CAMHS

The successful candidate will be a good team player with experience of project and people management and working in quality improvement, audit or research, ideally in healthcare. Excellent organisational, report writing and communication skills are required. Responsibilities will also include: supervising team members and budgets; recruiting mental health services to participate; managing data; organising events and training; collaborating with key stakeholders including clinicians, patients, carers and partner organisations and enabling and supporting quality improvement within the CCQI.

Please visit our website to see the work of the College Centre for Quality Improvement (CCQI). 

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.

We welcome applications from all sections of the Community.

Closing date: 3 October 2025
Interview date: 29 October 2025

We are looking for an experienced Policy and Advocacy Manager to take forward our work with Central Government and other Non-Departmental Public Bodies.

You will play a critical role in shaping and deepening our relationships with these key partners. By working together, we can expand the support available to community-based charities and social enterprises, helping them become more resilient through enterprise.

What you will deliver (responsibilities)

• Policy development - You will lead on developing clear and actionable policy recommendations to Government and relevant NDPBS that expand the funding and support available to charities and social enterprises looking to build their resilience through enterprise.
• Public affairs - Advocate for policy and funding models that create long-term, meaningful support for charities and social enterprises. Represent Access at various policy forums, meetings, and events to influence public policy and engage directly with decision-makers such as MPs.
• Partnership working - Actively contribute to relevant campaigns, policy forums, and advocacy groups to strengthen Access’s influence on policies that impact the social economy and the policy and regulatory environment for social investment.
• Communications - Write clear, engaging, and persuasive policy briefs, reports, and position papers to communicate Access's policy priorities to government and other stakeholders. Contribute to Access's wider communications strategy by developing blogs, reports, press releases, and speeches to amplify the organisation’s role in shaping public policy.
• Evidence and storytelling - Use data, sector insights, and compelling case studies to create narratives that not only advocate for policy change but also strengthen Access's position as a thought leader.

If this opportunity aligns with your career goals, please review our job pack, which includes the job description and person specification apply via BeApplied. We encourage you to familiarise yourself with the requirements before applying.

-----------------------------------

We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.

As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.

Interview dates are expected to be online on 15th and 16th October.

About the role

We’re seeking an experienced Marketing Manager to drive the promotion and growth of our Homes and services.

In this strategic, hands-on role, you will lead marketing campaigns, manage the customer journey from awareness to enquiry, and ensure every touchpoint delivers a high-quality experience. You’ll also use your creativity to produce marketing materials and manage community engagement initiatives, such as open days, to showcase our services and strengthen local relationships.

Using insight and analysis, you’ll provide recommendations to support the growth of our care services and help keep our Homes thriving.

We’re looking for someone who shares our values, collaborates well across teams, and can work independently to deliver agreed outcomes. We operate a hybrid working model — while much of the role can be home-based, regular visits to our Homes and our Twickenham office are expected to deepen understanding of our work and foster strong internal relationships.

You will be joining a values-led organisation working within our dedicated Fundraising & Marketing department. We value our team and provide excellent training and benefits.

Purpose of the role

• To lead and shape the marketing strategy for our services delivered to veterans and their families through our Homes and out into the local community ensuring strong positioning, visibility, and engagement.
• To take ownership of the marketing required to deliver successful customer journeys across all service areas, driving growth in enquiries, conversions, and service uptake.
• To provide strategic insights through effective reporting and analysis, influencing decision-making at senior level.

Key responsibilities

Marketing & Communications

• Develop, lead, and implement integrated marketing strategies that promote the full range of services provided by our Homes (including but not limited to: Lunch Club, Day Care, Short Breaks, and full-time care), ensuring these remain responsive to changing needs and market trends.
• Lead the development and delivery of marketing strategies for wider services delivered into the local community positioning these as trusted and accessible options for families and carers.
• Use data and insights via Found and other reporting tools to provide regular analysis on enquiries and service performance, producing recommendations that shape future planning.
• Ensure a consistently excellent customer journey, from initial enquiry through to service uptake, identifying opportunities to enhance engagement and improve experience
• Oversee the creation and delivery of engaging content across digital channels, website, and print, ensuring services are presented clearly and compellingly.
• Use your creative flair to design and produce a wide range of marketing assets from brochures to promotional items, to showcase individual Homes and services and strengthen the Royal Star & Garter brand across the group.
• Manage community engagement through service-focused events, such as open days, ensuring they are well-promoted, attended, and deliver a positive experience for visitors.
• Act as a key liaison with senior colleagues across Homes, services, fundraising, and partnerships, ensuring marketing activity supports organisational priorities and service growth.

Process

• Manage and monitor the marketing budget for our care services, ensuring resources are allocated effectively and deliver strong return on investment.
• Provide leadership in maintaining efficient systems and processes across the Marketing & Communications team, including project tracking, storage, and reporting.
• Champion best practice in customer journey mapping, identifying opportunities to enhance engagement and retention.
• Contribute to organisational strategy by providing senior-level insight on service marketing, audience trends, and sector developments.

Other

• To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines.
• To understand and ensure we are compliant with Competition & Markets Authority guidance on care home
• To undertake other such duties as may be required and which are consistent with the nature of this role.

Person specification

Knowledge and experience

• Proven experience in devising and delivering successful marketing plans with a strong focus on customer experience and engagement.
• Demonstrated ability to work in a fast-paced marketing environment, effectively planning, prioritising, and managing a varied workload to deliver projects on time and to a high standard.
• Strong knowledge and practical understanding of digital marketing, including social media, email marketing and analytics.
• Good understanding of relevant marketing and charitable legislation and guidelines.
• Experience of enquiry management and reporting systems (e.g., Found) is desirable.

Skills and abilities

• Outstanding communication skills, with the ability to engage, influence, and inspire diverse audiences at all levels.
• Proven copywriting and editing expertise, delivering clear, compelling, and accurate content across multiple channels.
• Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across teams and develop strong internal and external networks.
• Strong creative skills, with proficiency in Adobe Creative Suite (or other design software) to support the development of high-quality marketing materials.
• Advanced IT literacy, including confident use of MS 365 and Teams to manage workflows and collaboration.
• Highly analytical, with the ability to interpret complex data, generate actionable insights, and apply them to enhance marketing performance.
• Experience of WordPress or other CMS platforms (desirable), with the ability to maintain and optimise digital content.
• A proactive and creative leader with energy and enthusiasm, demonstrating a strong commitment to the mission and values of Royal Star & Garter

Other

• The ability to travel and work remotely, including the location of our Homes in High Wycombe, Solihull, Surbiton, and Worthing. Travel to the Central Services office in Twickenham will also be required.
• Be willing to work flexibly including some evenings and weekends.

Personal characteristics

• Genuine enthusiasm and passion for our mission, with a strong commitment to living our organisational values.
• A proactive self-starter with energy and drive, who inspires and motivates others through a positive and collaborative approach.
• Sets and maintains high performance standards for both self and team, with a focus on excellence in delivery.
• Approaches work with a positive, solutions-focused mindset and resilience in the face of challenges.
• Reliable and professional, with the ability to remain flexible, calm, and composed under pressure.

We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.

Salary: £42,787

Grade: 3

Position type: Full Time, Permanent, 37.5 hours per week (Flexible working considered)

Responsible to: Head of Philanthropy & Partnerships

Direct reports: Corporate Partnerships Officer

Location: Remote (UK), within reasonable commuting distance to London to accommodate regular partner & prospect meetings. This may be up to once a week.

ROLE PURPOSE:

Join ShelterBox's high-performing Philanthropy & Partnerships team, in a role that is all about ambition, collaboration and impact.

As Corporate Partnerships Manager, you'll be at the forefront of growing and diversifying ShelterBox's private sector partnerships - unlocking bold, strategic collaborations that help deliver emergency shelter to families whose lives have been devastated by disaster.

With a loyal portfolio of partners already established, this role is your opportunity to lead the charge on new business. You'll shape sector strategies, grow our pipeline of prospects and turn creative ideas into long-term, multi-faceted partnerships that drive real change.

You will work with the Corporate Partnerships Officer to support stewardship of existing relationships, ensuring partners feel valued, engaged and inspired to continue supporting ShelterBox's lifesaving work. But your focus will be outward-facing and future-focused - identifying new opportunities, crafting compelling propositions and making ShelterBox stand out from the crowd.

You'll manage and mentor the Corporate Partnerships Officer, report directly to the Head of Philanthropy & Partnerships, and collaborate with the wider Philanthropy & Partnerships team. You will also be backed by colleagues across the organisation, and our global affiliate network. Together, you'll maximise opportunities, deliver powerful partnerships, and help shape the future of corporate giving at ShelterBox.

WHO ARE WE LOOKING FOR?

We are looking for a strategic, creative, and proactive individual who will play a key role building strong relationships with decision-makers within businesses to help us deliver emergency shelter to the most vulnerable people hit by conflict, disaster and climate crises.

You must be confident in presenting a compelling case for support, both in writing and verbally, and be able to build relationships easily - both externally and internally. We're especially looking for someone who brings strategic thinking and planning, and who can focus their energy on targeted, high-impact work that drives results. Previous experience in corporate fundraising or within a high-value partnerships team is strongly preferred.

This position is for someone looking for a dynamic and varied role, working with a huge range of stakeholders to identify and unlock opportunities to connect the private sector with meaningful impact. It is a perfect opportunity for a forward-thinking, articulate, and personable relationship fundraiser who wants to play a pivotal part in helping communities around the world rebuild after disaster.

Duties will include but not be limited to:

New business

Lead on new business development by proactively identifying and cultivating high-value corporate prospects, with a focus on building a strong and diverse pipeline.

Conduct targeted sector research in collaboration with the Stewardship and Research Officer & Philanthropy & Partnerships Assistant to uncover new opportunities and develop tailored engagement strategies that align with ShelterBox's mission and values.

Leverage networks and connectors - including the Philanthropy Advisory Board - and attend relevant industry events and conferences to expand ShelterBox's reach within priority sectors.

Design bespoke cultivation plans for prospects in the pipeline, using creative and varied approaches to engage new audiences and convert interest into long-term support.

Develop compelling proposals, pitches, and partnership packages by working cross-functionally with teams across the organisation, especially the International Programme Department and Brand & Content team.

Deliver engaging presentations and pitches to a wide range of audiences, inspiring support and showcasing the impact of partnering with ShelterBox.

Collaborate with international colleagues, particularly in the USA, to explore and respond to global corporate partnership opportunities as they arise. Proactively contribute to establishing new ways of working across markets to unlock shared value and international engagement.

Ensure alignment with ShelterBox's Ethical Partnerships Policy by supporting due diligence screening in partnership with the Stewardship and Research Officer and Philanthropy & Partnerships Assistant.

Relationship management

Personally manage relations with ShelterBox's most valuable partners: taking time to understand partner needs and decision-making drivers, and utilising insight into objectives, motivations and internal priorities to tailor engagement strategies to maximise partnerships.

Seek opportunities to uplift and add value to partnerships by having a thorough understanding of ShelterBox's work, networks and funding needs.

Work with and support the Corporate Partnerships Officer to effectively manage and steward their portfolio of accounts.

Deliver creative stewardship and communication plans to ensure our corporate partner's key stakeholders and staff feel part of ShelterBox; providing them with inspiring stories, unique staff engagement opportunities, and strong impact reporting.

Deliver first-class grant management when securing restricted income (including tracking pipeline, contracting, reporting requirements etc.)

Strategy, engagement and data

Working with the Head of Philanthropy & Partnerships, to refine and implement the Corporate Partnerships Strategy, ensuring it is targeted, aligned with organisational priorities, and translated into work plans.

Drive strategic planning and income generation, working towards agreed targets and supporting the effective management of the Corporate Partnerships budget.

Shape and deliver ShelterBox's corporate engagement offering, collaborating with the Learning and Development team to create impactful training and staff engagement experiences for partners.

Prepare for and lead emergency fundraising appeals to corporate audiences, to mobilise and maximise support in response to major disasters.

Develop and coordinate events to deepen corporate partner's engagement, and contribute to the delivery of wider Philanthropy & Partnerships events that showcase ShelterBox's mission and impact.

Maximise the benefits of the CRM system (Microsoft Dynamics) to create and implement strategic cultivation and stewardship journeys for corporate partners, keeping records updated and following Data Protection rules. Stay informed on global trends in corporate giving, and the humanitarian sector, using this insight to inform strategic decision-making and partnership development.

Leadership

Provide strategic and supportive line management to the Corporate Partnerships Officer, ensuring clear objectives, success indicators, and personal development plans are in place and regularly reviewed.

Foster strong, collaborative relationships across ShelterBox, working closely with colleagues in the UK and internationally to align efforts and maximise partnership impact.

Act as a subject matter expert (SME) in private sector partnerships, sharing knowledge, insight, and best practice with the wider ShelterBox team and our global affiliate network.

Contribute flexibly and proactively to the wider work of the Philanthropy & Partnerships team, undertaking other reasonable duties as required to support team goals and organisational priorities.