Communication manager jobs in london

Email Marketing Officer at The Royal Marsden Cancer Charity

Full Time, Permanent

Location: Chelsea, London UK with a minimum of one day a month in Sutton

Hybrid Working: 40% of time in Chelsea/Sutton office, London UK

£28-32k DOE

About the Role

The Email Marketing Officer role is key to our supporter communications. You will work across teams to deliver our email programme, building high-quality, personalised campaigns and engaging content using your copywriting skills. This is a varied role requiring a motivated, organised, and collaborative approach to champion engagement and a data-driven strategy.

Why Join Us?

The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer. 

The Marketing and Digital team are a creative and supportive team, responsible for The  Royal Marsden Cancer Charity website, email, social channels, brand building, paid advertising  and more. This is an exciting time to join our growing Marketing and Digital team as we shape and improve the charity's brand building and digital approach. The Charity is also committed to its biggest fundraising appeal to date, for a new major development project in Chelsea.

Working for us offers you a rewarding career and the chance to really improve the lives of those living with cancer. 

What you'll be working on:

• You'll support the team with the end-to-end delivery of marketing, stewardship, transactional and automated email campaigns.
• You'll create engaging content and brand-aligned creative assets, using strong copywriting and data insights.
• You'll act as a champion for email best practices, ensuring compliance with data protection regulations.
• You'll continuously develop and improve personalised user journeys to boost supporter engagement.
• You'll analyse email effectiveness using analytics (CRM, Google Analytics) and manage the email testing plan.
• You'll proactively collaborate with internal teams to share insights and ensure seamless, high-quality supporter communications.

This job is for you if…

• you have experience using an ESP such as Adestra or Mailchimp and ability to quickly pick up new digital tools and software
• you have knowledge and understanding of the principles of email marketing best practice
• you have excellent writing, copy-editing and proofreading skills, with an eye for detail and a strong command of the English language
• you have the ability to communicate, collaborate and build good working relationships
• you have strong organisational skills, ability to work proactively and manage multiple tasks concurrently.

What we offer:

• Hybrid working, with 40% of time spent in our Chelsea, London office and a minimum of one day a month in Sutton.
• 37.5 hrs a week, with flexible working around our core hours of 10am to 4pm
• 27 days annual leave
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme
• Range of wellbeing initiatives

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you.

How to Apply:

Please click 'Apply' and submit your CV and cover letter.

• Closing date for applications: 9am on Monday 3 November 2025
• Interviews: 11 & 13 November 2025 (in person)
• Role starts: 5 January 2026

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Income Generation Support Officer will provide day-to-day administrative departmental support and support to the department Director to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.

About the Role:

1. Maintain and improve departmental filing systems to achieve maximum efficiency.
2. Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
3. Undertake small-scale project work including researching, analysing and recommending next steps.
4. Provide support to the IGM management team in responding to correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required.
5. Track Managers delivery of action points to ensure timeframes and outcomes are met, escalating to Head or Director of IGM for further action as appropriate.
6. Undertake full inbox and extensive diary management, ensuring an effective use of time and preparation of information in advance. Sort, redirect and action emails and review an effective ‘bring up’ system to brief and prepare the Director Income Generation and Marketing for meetings / events.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Experience of organising and coordinating meetings and events.
2. Proven office administrative experience.
3. Proven experience supporting senior leaders.
4. Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
5. Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
6. Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.

Why you should apply:

Join Muslim Aid as an Income Generation Support Officer and play a vital role in keeping our operations running smoothly and efficiently. You’ll provide essential administrative support to the department and Director, helping to ensure that key processes in compliance, finance, and HR are completed accurately and on time. From generating reports to tracking progress and supporting the delivery of our organisational goals, your work will help Muslim Aid continue making a positive impact worldwide. If you’re detail-oriented, organised, and committed to excellence, apply now and use your skills to strengthen a mission-driven organisation.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
•  Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible

Purpose of the Job

HFEH Mind is recruiting Trainee CYP-PT Therapy practitioners for the Autism Spectrum Condition & Learning Disabilities (ASC/LD) modality for the January 2026 intake at University College London. These posts are trainee roles in which postholders are employed by HFEH Mind and concurrently enrolled as students on the UCL/Anna Freud PG Diploma in CYP-PT: Therapy.

Trainees are employees of HFEH Mind, and will undertake workplace placement duties under supervision while completing the academic and practice requirements of the postgraduate diploma. The role combines practical, placement-based clinical work with academic study and requires the ability to balance these demands.

Course start date: 19th January 2026

Training Information

This full-time training will begin in January 2026 with around 2.5 days a week for academic work (teaching and personal study), and 2.5 days based at the service seeing clients (children, young people, and carers) related to training assignments. Trainees will be both an employee of the service and an enrolled student with UCL/Anna Freud. Upon completion, qualified trainees will receive a UCL Postgraduate Diploma.

Application Process

This is a dual application process. In addition to applying for this position with us, you must also complete a UCL application for the Course Team to review. The Course Team will liaise with us on whether you meet the academic requirements for the course during the recruitment process. You will only be offered a UCL training place if you are successful in securing this post and you meet the university training requirements.

Please view the attached document ‘UCL CYP PT Therapy - Application Guidance for Candidates August 2025’ for the university application link and more information on how to apply. Please also see the Appplication pack Links document to access UCL and Anna Freud application process and course details. 

If you have any questions regarding the UCL application, please contact UCL directly. Please read the Job Description and Person Specification before applying for the role, and address how you meet these criteria in your application. Please be aware the information on your application form (name and contact details, qualifications and prior relevant experience) will be shared with the UCL/Anna Freud staff team as part of the recruitment process. By submitting your application to this role, you are agreeing to your details being shared with UCL/Anna Freud.

Main Duties of the Job

Under supervision and with support, to develop knowledge and practice skills in the ASC/LD modality and to:

· Deliver evidence-based, outcome-focused low-intensity and structured interventions under clinical supervision to children and young people in educational and community settings as part of the MHST/CYP service.

· Support children and young people with ASC/LD and their families through adapted communication and intervention approaches appropriate to needs and developmental level.

· Work with education staff and families to support access to services, signpost to more specialist care where required, and collaborate in multi-agency planning.

· Undertake assessment and formulation under supervision and follow local referral and risk management protocols; raise safeguarding concerns promptly and in line with service procedures.

· Maintain accurate clinical, training and academic records in line with service and university requirements; collect and use outcome data to inform practice and reflective learning.

· Participate fully in the UCL PG Diploma academic programme (attendance, private study, assignments, practice-based assessments) and apply learning to placement work.

· Attend and engage in practice tutoring, clinical supervision and personal/professional development supervision; present case material as required by supervisory arrangements.

· Manage a caseload, demonstrating safe practice and escalating issues promptly.

· Contribute to the development of clinical and training materials within the trainee’s competence and under supervision.

· Participate in service and course evaluation activities and disseminate learning from service evaluation or small-scale projects where required.

Training & supervision

Attend and fulfil all academic and practice requirements of the UCL PG Diploma for CYP-PT Therapy, including practical and academic assessments and assignments.

· Undertake private study (minimum expectation as set by the course) in addition to placement duties.

· Engage actively with practice tutors and clinical supervisors to evidence competence development.

· Respond to supervisory feedback and demonstrate improvements in practice.

· Participate in regular appraisal and ongoing professional development activities.

Professional

· Maintain the standards of professional practice required by HFEH Mind, the employing service and the Higher Education Institution.

· Keep confidentiality of service users at all times and adhere to data protection and information governance rules.

· Ensure any risks to safety and wellbeing encountered during placement are communicated to supervisors and managed in line with policy.

· Maintain up-to-date CPD and training records in line with course and employer requirements.

· Meet the physical and professional requirements of the course and role (reasonable adjustments will be considered).

Person Specification

· Minimum of a second-class bachelor’s degree (2:2) or above in a relevant subject (e.g. Psychology, Education, Childhood Development, Social Work, Speech & Language, Nursing), OR equivalent professional experience considered on a case-by-case basis.

· Minimum 2 years’ experience working with children and young people (in mental health, education, youth work or related settings).

· At least 1 year’s direct clinical experience working children/young people with autism and/or those with Learning Disabilities.

· Knowledge and understanding of the core features associated with Autism Spectrum Condition and Learning Disabilities and the typical associated support needs.

· Awareness of safeguarding children and vulnerable young people and experience of raising and managing concerns via appropriate channels.

· Ability to manage sensitive and potentially emotionally distressing caseload material with professionalism and reflective capacity.

· Demonstrable ability to study at postgraduate level and to manage academic demands alongside placement duties.

· Good time management, organisational skills and the ability to meet course and placement deadlines.

· Effective oral and written communication skills; ability to produce clear records and reports.

· IT literate (MS Office, email, record systems) and able to keep accurate case and training records.

· Ability to work both autonomously and as part of a multi-disciplinary team; adaptable and culturally sensitive.

· A commitment to EDI, and to working as part of a service that seeks to address health inequity

· Willingness and ability to travel across service bases and to attend university sessions and required training events.

Desirable

· Previous training or professional experience in mental-health related professions (e.g. counselling, nursing, social work, occupational therapy, speech & language therapy, special educational needs teaching).

· Experience of multi-agency working, including education and social care.

· Experience of using outcome measures and contributing to service evaluation.

HFEH Mind is an equal opportunities employer and proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind is committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices ensure a consistent and thorough process of obtaining and evaluating information to confirm suitability to work with children and vulnerable adults.

This post is subject to an enhanced DBS check.

Job overview

The role will focus  on growing the value of funding from large trusts and foundations globally, as well as from corporate foundations and institutional funders via consortium partnerships with larger conservation actors.

The role will oversee grant and contract management with existing organisational and institutional partnerships, as well as grow this portfolio through developing a robust pipeline of new opportunities, finding creative ways to secure visibility and first meetings, developing relationships, compelling funding applications and ensuring strong contract management oversight.

The role will lead a team of two, work collaboratively with fundraising colleagues based in the US and UK to secure visibility with and develop strong long-term partnerships with new Trusts and Foundations; and work closely with colleagues in Kenya to ensure strong project delivery and grant management. Responsibilities include:

• Lead the implementation of the Trusts & Foundations (T&Fs) programme with a particular focus on growing the portfolio of large T&Fs in the USA, UK and European markets;
• Work with fundraising colleagues across priority markets and with communications colleagues, using innovative and proactive approaches to business development and relationship building to unlock visibility opportunities and develop relationships with new prospects; in order to develop and maintain a strong pipeline of high-value funding opportunities.  
• Continue to oversee the current ‘programme funding’ portfolio which includes existing institutional funding partnerships and corporate foundation relationships in Kenya, ensuring that ongoing and new opportunities where they exist are capitalised on.
• Collaborate closely with and provide technical expertise to Ol Pejeta’s Project Implementation function in Kenya to develop and embed ‘programme funding’ systems, policies, processes, to ensure that the organisation works to the highest standards in grant management;
• Oversee collaboration and co-working with Ol Pejeta’s Programme teams and other colleagues to ensure high quality  project design content is translated into  technical proposals and budgets for donors;
• Work closely with Kenya’s implementation function to support strong project delivery and contract management. 
• As a Head of, actively contribute to team and department objectives through decision making and action on planning, budgeting, monitoring and reporting.

Key Activities

• Support the Chief Fundraising Officer with overall strategy development, implementation and adaptation;
• Work closely with the Chief Fundraising Officer to ensure operational and budget planning, management and reporting of resources;
• Oversee the T&F team’s operational planning processes, annual reporting and core performance monitoring;
• Strategic coordination of multiple stakeholders in proposal development processes (programme experts, internal stakeholders, partners and donors);
• Build strong relationships across all departments of the organisation and with existing and new partners;
• Support the recruitment process/selection/appointment of fundraising staff across the department.

Strategic leadership delivery and management of Trusts and Foundations priority in the global fundraising strategy.

• Develop and implement tactics for T&Fs that support Ol Pejeta to meet its overall strategic objectives;  
• Ensure that the relevant parts of the Fundraising strategy, planning and practice is adaptive to both internal and external changes and that the team adopts innovative approaches to its work;
• Effectively integrate T&F team objectives and outcomes into wider Ol Pejeta income targets and programme priorities.

Business development and management

• Proactively cultivate relationships with key prospects, donors and partners (with particular focus on US, UK and European markets);
• Network both internally and externally to ensure relevant stakeholder participation and intelligence gathering in various fora;
• Lead and coordinate proposal development, including budgeting, with programme teams and finance;
• Collaborate with Ol Pejeta’s communications and marketing department to ensure communication activities appeal to donor interests, promote our partnerships and help to position Ol Pejeta as a partner of choice;
• Research and share trends and intelligence on T&Fs, and develop relationships that strategically position the organisation to mobilise resources from new and existing donors.

Support effective grant & risk management and compliance

• Support the development and implementation of improved business policies to facilitate improved management of and accountability for T&F funding and other larger institutional partnerships;
• Provide quality assurance and technical backstopping on reporting and general compliance, in line with organisational and donor requirements;
• Guide the negotiation of strategic grants/contracts to ensure the organisation signs up to appropriate contractual requirements;
• Advise on the interpretation and application of donor rules, regulations, processes and procedures;
• Provide guidance and capacity building on grant cycle management to colleagues across the organisation.

People Management, Financial Management and Departmental contributions

• Provide inductions to staff across the organisation on T&Fs and institutional funding opportunity;
• Build, motivate and effectively collaborate with teams remotely;
• Conduct probationary reviews and annual performance management reviews for direct line management staff;
• Support the Chief Fundraising Officer to have oversight of the team budget lines;
• Work collaboratively with colleagues in the global fundraising team based in different geographical locations
• Contribute to overall departmental processes and initiatives;
• Act within the parameters set by the organisation on financial policies and procedures.

Capacity Building and Knowledge Management

• Ensure effective cross-functional collaboration to strengthen fundraising and grant management skills across the organisation;
• Oversee the development and maintenance of information systems and tools for sharing donor policies and guidelines, funding opportunities and best practice across the organisation;
• Keep pace with international developments and engage with other INGOs to keep abreast of opportunities and global trends in T&F fundraising.

Education, Language & Qualifications

• Bachelors or equivalent in a relevant field preferably Fundraising / International Development;
• Excellent verbal and written communication with fluency in English;
• Language skills in Swahili and German advantageous.

Essential Knowledge, skills and Experience

• Relevant experience working in an international NGO or philanthropy environment with diverse workforce;
• Experience in Trusts & Foundation fundraising across international markets;
• Demonstrated experience cultivating and managing relationships with trusts and foundation donors (or others) to secure six figure grants;
• Substantial experience cultivating and managing donor and stakeholder relationships;
• Exceptional interpersonal, influencing and negotiation skills with demonstrable proactivity in business development;
• Strong technical proposal writing and budget skills;
• Strong ability to manage staff and influence team members remotely;
• Ability to manage and facilitate complex projects and processes;
• Experience working on the African continent with a deep knowledge of conservation and community development;
• Willingness to travel internationally as required;
• Willingness to be on call for donor enquiries out of hours.

Desirable Knowledge, skills and Experience

• Tendering and project management experience;
• Knowledge of conservation finance including the biodiversity credit market;
• Personal network of contacts and relationships in T&Fs;
• Experience in developing complex institutional funding bids;
• Understanding of developments in alternative finance for conservation;

The Talent Set are delighted to partner with Breast Cancer Now to recruit for a fantastic Senior Insight & Experience Manager. With a bold ambition to transform high-value income over the next five years, including the launch of a landmark £50 million Campaign, they are investing in their high value intelligence and experience function to sit at the heart of their newly formed High Value Partnerships & Campaigns directorate.
The Senior Insight & Experience Manager is an exciting opportunity to shape a best-in-class high-value experience programme, unlocking transformational growth for the future.

What you’ll do:

• Lead the vision and strategy for how high-value prospects and partners experience the charity, embedding supporter insight at every stage.
• Develop compelling high-value propositions that translate our five-year strategy into attractive opportunities for donors, beyond the Campaign.
• Create and manage a portfolio of engaging cultivation and stewardship opportunities, working with events, brand and communications colleagues.
• Introduce a robust, sustainable recognition framework to ensure donors feel valued for the long-term.
• Work across teams to align restricted funding opportunities with the right donors and partners.
• Monitor and measure success through clear KPIs, reporting on effectiveness and ROI.
• Lead, inspire and develop the High Value Insight & Experience Executive, embedding a high-performance culture.

About you:

• Significant expertise across high-value fundraising, with a strong grasp of what makes an inspiring experience for donors and the tools fundraisers need to bring this to life.
• Experience developing cases for support and compelling supporter journeys, using insight to create opportunities that delight, engage and inspire.
• Skilled at bringing a charity’s work to life through experiential tools and events.
• Strong project management skills and the ability to manage multiple stakeholders, distilling complex insight into clear action.
• Experienced in creating, monitoring and delivering frameworks for success, including KPIs and reporting.
• Confident managing a demanding workload and adapting to multiple deadlines.
• Proven line-management experience with the ability to develop high-performing teams.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Closing Date: Tuesday 21st October
1st stage Interviews: Wednesday 5th November
2nd stage Interviews: Wednesday 12th November

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
 

Croydon BME Forum, in partnership with Macmillan Cancer Support, is tackling ethnic inequalities in health and social care through this “Can You C Me Project”. The Macmillan Team offers personalised support, information, and referrals for individuals affected by cancer, including families and carers, across six South West London boroughs: Croydon, Merton, Kingston, Wandsworth, and Richmond. Working within a team of three, you will be responsible for two boroughs, Croydon and Merton while supporting colleagues as needed.

As a Project Coordinator for the Can You C Me project, you will play a key role in engaging BME communities to enhance cancer awareness and support. Reporting to the Programme Manager, you will lead outreach initiatives, community engagement, and the organisation of project activities across Southwest London. Each coordinator is assigned a specific set of boroughs, collaborating closely with community organisations, faith groups, healthcare providers, and individuals affected by cancer.

Key Responsibilities

· Engage and build relationships with local communities, faith groups, and voluntary organisations to raise cancer awareness and improve support networks.

· Organise and deliver cancer awareness events, workshops, and outreach sessions tailored to community needs.

· Facilitate steering groups with professionals and individuals with lived experience to shape service delivery.

· Plan and coordinate two cancer conferences per year, ensuring they raise awareness, amplify voices, and drive meaningful change.

· Conduct focus groups within designated boroughs to capture insights from the community and ensure services reflect their needs.

· Collect and analyse feedback from service users to inform and enhance project delivery.

· Provide signposting, referrals, and follow-ups to ensure individuals access local voluntary, community, and statutory support services.

· Collaborate with professionals to improve cultural competency in cancer care by delivering upskilling sessions and developing culturally appropriate resources.

· Empower service users by providing accessible information and supporting them in assessing their abilities, setting goals, and making informed decisions about their care.

· Engage with BME communities to identify and address barriers to support and disparities in healthcare access.

· Assist with social media, publicity, and project promotion to enhance engagement and awareness.

· Maintain project records, contribute to quarterly and annual reports, and ensure smooth service delivery.

· Provide compassionate, respectful, and culturally sensitive support to service users, carers, and families.

· Regularly travel across at least two boroughs to deliver support and collaborate with partners.

 

A - Application form
I – Interview
C – Certificate (original evidence)

Essential Skills & Experience

Assessed

1. Experience in community engagement, outreach or health promotion A/I

2. Strong understanding of health inequalities, particularly within BME communities A/I

3. Experience using a person-centred approach to empower service users in making informed choices A/I

4. Experience working in cancer services, supporting individuals living with and beyond cancer as well as their families, and carers A/I

5. Proven ability to build relationships with primary care, adult social care professionals, and the voluntary sector A/I

6. Experience in organising and facilitating focus groups, steering groups, training sessions, and upskilling workshops A/I

7. Ability to collect, record, and analyse service user data and feedback to inform service improvements A/I

8. Passion for improving health equity and raising cancer awareness A/I

9. Experience working with volunteers and small community groups A/I

10. Experience in content creation and social media engagement for awareness and outreach A/I

11. Holds a valid UK driving license and can commute to various service locations across the borough A/I

Knowledge

1. Understand Personalised Care and cancer support services across Primary, Secondary Care, and voluntary sectors A/I

2. Knowledge of self-care support and the skills required to assist individuals in managing their health A/I

3. Awareness of confidentiality principles when handling service user information A/I

4. Familiarity with cancer pathways, Macmillan Cancer Support, and tools like Electronic Holistic Needs Assessment (EHNA) (desirable) A/I

5. Knowledge of local healthcare structures and community services in Croydon and Merton A/I

6. Engage compassionately with communities hesitant to access healthcare A/I

7. Understand safeguarding principles as they apply to children and vulnerable adults A/I

Aptitudes, skills and competencies

1. Proficiency in Microsoft Office, including Excel and Outlook, and experience using online monitoring systems such as Views  A/I

2. Strong interpersonal skills, with the ability to actively listen, motivate, support, and advocate for service users A/I

3. Ability to develop effective relationships with a wide range of customers, organisations, and partners A/I

4. Proactive, dynamic, and able to use initiative to solve problems and drive improvements A/I

5. Strong organisational, planning, and time management skills A/I

6. Ability to accurately collect, monitor, and analyse data, producing KPIs and evaluation reports A/I

7. Self-motivated and able to work independently, meeting deadlines and targets A/I

8. Ability to identify and assess risk when working with individuals

Personal qualities

1. Demonstrates personal accountability, emotional resilience, and the ability to work under pressure I

2. Committed to working in cancer services and improving patient experiences A/I

3. Values equality and diversity, with a strong understanding of its relevance to service delivery A/I

The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Senior Policy Adviser to join our Public Policy Team. The role is crucial for the development and delivery of evidence-driven British Academy policy programmes in the area of environmental policy and sustainability, using SHAPE research to impact policy outcomes that support the Academy’s and the Policy Directorate’s strategy.

The role

The British Academy’s public policy programmes explore domestic policy challenges that SHAPE research (Social sciences, Humanities and the Arts for People and the Economy/Environment) can help policymakers to understand, reframe and find solutions to. We work closely with our Fellows, who are some of the world’s leading experts, alongside a diverse community of academics, experts, practitioners and importantly, policymakers. Our approach is focused on drawing together insights from SHAPE research and convening key figures to understand how these can be applied to policymaking. This gives us opportunities to bring fresh thinking to the most challenging issues, reframe debates, and develop new evidence-based solutions.

The Senior Policy Adviser will lead the delivery of evidence-driven Sustainable Futures policy programmes, with an opportunity at the outset to define the scope and strategy of these programmes. The role needs someone with understanding and knowledge of climate, nature and environmental policy from academia, policy or practice. It also needs someone comfortable bringing insights and analysis together and making new connections across policy themes to approach problems from a fresh perspective.

This is a varied role that requires someone ambitious to engage with a wide variety of contributors to bring together the insights from our evidence-base. You will have the ability to plan and deliver different types of activity: convening stakeholders, managing researchers, and collaborating with counterparts in academia and government. You will be proactive and always looking for opportunities, using effective communication and developing or strengthening crucial relationships to extend the reach of your programme. You will often work independently but won’t be on your own – we are a collaborative, supportive and friendly team of 12, working on the basis of mutual trust and responsibility, all working on different but connected areas, striving together to achieve our goals.

About the Academy

The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.

The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team.

Working at the Academy

Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement, on our website.

Terms and conditions

The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.

How to apply

We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel.

We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.

Please contact the HR team if you have any questions.

Please click Apply to apply on the Applied recruitment platform.

 Applications must be received no later than 12:00 noon on 31 October 2025.

About Habitat for Humanity Great Britain

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

We’re looking for a proven leader with significant experience and a strong track record in strategic planning, advocacy and programme delivery, institutional fundraising, and team leadership in complex or networked organisations.

Reporting to the National Director, your role will be both strategic and operational, shaping innovative solutions which increase access to decent, safe, affordable homes for communities across Great Britain and driving a diverse coalition that champions the universal right to decent homes and collaborates to implement effective housing solutions for underserved communities worldwide.

You’ll be joining us at a really exciting time, as we are on an ambitious journey of transformation and growth. This role offers the opportunity to grow and lead a talented, high performing team and to shape Habitat’s impact and influence across Great Britain and globally.

Reports to: National Director

Grade: B

 Budget responsibility: Yes

 Line management: 3 direct reports (Programme Development Manager, UK Housing Advocacy Manager, Global Advocacy & Policy Manager)

Location: Home-based with frequent travel to internal and external events, networking and other meetings in London and occasionally across the UK.  Regular international travel will also be required. All staff meetings are held in our ReStore, Romford.

Job Purpose

To support Habitat for Humanity GB’s (Habitat GB) vision of a decent home for everyone, our National Strategy 2024-2027 identifies two key goals:  to (1) ‘develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’; and to (2) ‘form a diverse coalition that champions the universal right to decent homes and collaborates to implement effective housing solutions for underserved communities worldwide’. The Director of Impact & Influence has responsibilities which contribute to the achievement of both these goals and is accountable for co-leading Goal 2 with the Director of Fundraising & Partnerships. They work collaboratively across the organisation, with Habitat for Humanity International (HFHI) and other Habitat global network members, and with a wide range of external partners.

Key responsibilities include the cultivation and stewardship of FOI (Foundations, Organisations & Institutions) partnerships and funding, leading the achievement of ambitious income targets related to donors based in England, Scotland and Wales on behalf of Habitat GB and the Habitat global network. The Impact & Influence Team also serves as the unit responsible for programme quality and effectiveness across the full lifecycle:  from design and innovation, through implementation, to evaluation and learning, including high quality proposal development, robust Monitoring and Evaluation (MEAL) frameworks, grant management policy and process across the organisation, and the direct delivery of reporting and compliance requirements to FOI funders.

The Director of Impact & Influence also leads Habitat GB’s domestic and international advocacy function, leveraging our research and programmatic insights to drive systemic and policy change in line with our mission and strategy. As an external representative, the Director develops Habitat GB’s role as a thought leader to increase our influence on policy & decision makers and credibility with partners, communities and other collaborators.

As a member of the Senior Leadership Team (SLT), the Director of Impact & Influence helps ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a values-led approach to people and culture approach.

Key Accountabilities/Responsibilities:

Strategic Leadership & Organisational Delivery

• Provide strategic leadership for the development and delivery of Habitat GB’s impact and influence agenda, co-leading the achievement of organisational strategic goals, in particular our goal of forming a diverse coalition that champions the universal right to decent homes and collaborates to implement effective housing solutions for underserved communities worldwide.
• Working with the National Director, lead on the development and ongoing review of HFHGB’s National Strategy, as well as our engagement with strategic development at global and regional levels.
• Co-lead Habitat GB’s ambitious funding and partnership strategy in support of impactful domestic and international programme portfolios.
• Shape and drive delivery across Habitat GB’s five strategic enablers, ensuring high-quality programmes, coalitions and networks, organisational visibility, technical leadership, and internal capacity for learning and innovation.
• Lead the development, delivery and continuous improvement of a robust organisational performance framework, with monthly/quarterly KPI reporting into SLT and Board governance.
• Cultivate a learning culture that embraces innovation, adapts to external trends, and enhances the organisation’s ability to respond to complex challenges.
• Champion inclusive, accessible, and culturally sensitive programming, in line with Habitat GB’s mission and values.

Partnership Development & Fundraising

• Lead the development and stewardship of strategic partnerships with Foundations, Organisations and Institutions (FOIs) across England, Scotland, and Wales to secure income and achieve impact targets.
• Be accountable for delivering annual FOI income and pipeline targets agreed in the Performance Framework, including soft‑commitments and conversion, quarterly phasing, proposal volume/quality, and donor reporting timeliness.
• Represent HFHGB in national and international fundraising initiatives, influencing stakeholder engagement on behalf of the global Habitat for Humanity network.
• Collaborate with the Fundraising & Partnerships (F&P) team to develop compelling funding propositions, donor reports, and stakeholder engagement strategies.
• Jointly develop and lead a resource mobilisation plan with the Directors of Programme Delivery and F&P, aligned with the Habitat GB Domestic Programme Strategy, with agreed annual income and impact targets.
• Build internal capacity across the network to engage with locally based partners, navigating sector themes such as shifting power and decolonisation.
• Identify and lead opportunities for research, consortia collaboration, and development partnerships to enhance programming and learning.

Programme Quality, Proposal Development & Grant Management

• Lead the Impact & Influence team in managing the full programme lifecycle — from strategy and design through delivery, evaluation, and learning.
• Work with technical leads to ensure appropriate inputs throughout the full programme lifecycle, for example in relation to gender, climate and safeguarding.
• Ensure robust programme design, effective MEAL frameworks, and compliance with funder requirements.
• Oversee proposal development and grant management policies and processes to ensure high-quality submissions and timely reporting. Collaborate with other teams for consistent compliance and quality.
• Maintain oversight of programme budgets through design phases, regular reviews and reporting including cost recovery, risk and performance, compliance and other standards.
• Work closely with the Director of Finance, Operations & Compliance to track performance and contribute to high quality reporting, income forecasting and budget management.
• Lead GB adoption of refreshed HFH Core Programming Standards and ensure programme reviews update Habitat GB policies, protocols and practice accordingly.
• Establish and embed MEAL frameworks with Programme Delivery and Retail teams to track outcomes and inform advocacy and fundraising.
• Respond proactively to humanitarian and sector-specific challenges with adaptive programme design and collaboration.

Advocacy & Policy Influence

• Be accountable for the successful delivery of Habitat GB’s domestic and international advocacy strategies, translating programme insights into policy influence and systemic change.
• Represent the organisation in policy forums, coalitions, and sector platforms; strengthen Habitat GB’s role as a thought leader and credible policy influencer with key stakeholders, decision‑makers and communities and elevate HFHGB’s voice in housing and international development.
• Guide the work of UK and Global Advocacy Managers, embedding advocacy as a core mechanism for mission-led impact.
• Strengthen external visibility and influence through partnerships and collaborations aligned with advocacy goals.

Leadership and people management:

• Lead, inspire, and manage a high-performing Impact & Influence team, aligning to Habitat GB’s strategic goals and values.
• Set clear team objectives, KPIs and quality standards, encourage a culture of feedback and collaboration, and support continuous professional development.
• Ensure team activities and performance are effectively resourced and managed within agreed budgets.
• Deliver consistent 1:1s, wellbeing check‑ins, mid‑year and annual reviews; foster a supportive team culture where kindness, ambition, and accountability drive high performance and meaningful impact, through online and in‑person team‑building.
• Role model our values in line with Habitat GB’s inclusive approach to people and culture.

Organisational Leadership:

• Support the National Director in delivering Habitat GB’s strategy and vision acting as a collaborative and supportive member of a shared leadership team.
• As a core member of the Senior Leadership Team, contribute to cross-organisational strategy, delivery, and decision-making.
• Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
• Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
• Represent impact and influence metrics and performance in governance forums, including at Board level.
• Represent Habitat GB externally at senior forums and deputise for the National Director when required.

Person profile:

• Significant senior leadership experience with a strong track record in strategic planning, programme delivery, and team leadership in complex or networked organisations.
• Proven experience in designing and overseeing high-impact programmes, including development and implementation of impact frameworks and MEAL systems.
• Demonstrable success in securing large-scale funding from institutional donors and large trusts and foundations, including leading successful bids and managing multi-sector consortia.
• In-depth knowledge of fundraising strategy and donor engagement across multiple fundraising streams (institutional, philanthropic, etc.).
• Strong financial acumen: business planning, budget management, cost recovery, and oversight of restricted and unrestricted funding.
• Demonstrated experience in leading or contributing to impactful advocacy strategies and engaging with policy and decision-makers.

Skills and competencies:

• Outstanding interpersonal, influencing, and networking skills, with the ability to build strong relationships across diverse stakeholders and cultures.
• Exceptional written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively.
• Strategic and analytical thinker with strong decision-making, negotiation, and problem-solving skills.
• Excellent organisational and planning skills; able to manage multiple priorities in a fast-paced environment.
• Strong leadership and people management skills, with a proven ability to motivate, develop and inspire teams.
• Confident collaborator, able to work effectively across departments, geographies, and organisational boundaries.
• Experience working within the international development, housing, or social justice sectors.
• Technical expertise in housing, shelter, or related areas of development programming.
• Familiarity with global development trends such as localisation, decolonisation, and shifting power.
• Values-led leadership style, demonstrating integrity, transparency, and respect for others.
• Committed to equity, diversity and inclusion, both internally and externally.

The role and responsibilities will be carried out in a way which reflects:

• Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
• A commitment to Habitat GB’s vision, mission, values and approach.
• A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.

This is not intended to be an exhaustive list. The post holder may be required to undertake additional duties as reasonably directed by the National Director, commensurate with the scope and level of this role.

Job descriptions may be subject to change.

Flexibility:

Habitat GB is seeking to rapidly expand its activities and impact to fight poverty across the world. This requires adaptability and an ambitious, dynamic and flexible team.  The post holder is expected to be flexible in terms of location (within reason), line management, and duties and responsibilities.

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If this sounds like it could be a good match for you, please take a look at the Candidate Pack here

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Start your Habitat journey here…

We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (please see website>vacancies for this email address) before submitting an application.

To apply for the role, please send us your CV and a supporting statement (max two sides of A4) ng us about the skills and experience you would bring to the role and your motivation for applying.

Send by email referencing the job title in the subject line to our recruitment email> website>vacancies

The deadline for applications is Sunday 2 November 2025 (at 11:59 pm).

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role. 

Job Summary

CAAS provides an Autism and ADHD Support Service across the 8 boroughs of NW London from our base in Eastcote and offices around London. We offer information, advice, and support to ADHD/Autistic people, their families, and professionals, with the aim of improving quality of life and building neurodivergent-aware communities.

In this role, you will join the established CAAS adult team to support, educate, and empower ADHD/Autistic adults (diagnosed or self-identified) across NW London.

You will:

· Provide one-to-one information, advice, and practical task-based support.

· Facilitate online and in-person peer groups, courses and workshops sessions.

· Help develop resources that increase understanding of ADHD/Autism and pathways to support.

· Signpost to local and national services, community groups, and specialist support.

· Work with professionals to share good practice and promote reasonable adjustments so services are more accessible to ADHD/Autistic adults including delivering short training sessions to professionals.

The role requires:                             

· A strong commitment to supporting ADHD/Autistic adults to improve quality of life and self-advocacy.

· Excellent communication and active listening skills, including the ability to adapt to different communication preferences.

· Excellent organisation and record-keeping.

· Confidence in group facilitation and delivering training.

· Ability to collaborate across health, social care, education, and community settings.

· Strong keyworker/caseworker skills

· Ability to self-manage diary skills, case load and accurate record keeping.

Key Responsibilities – Supporting ADHD/ Autistic Adults

Providing individualised task-based support

· Provide one-to-one ad hoc, tailored support for pre-and post-diagnosis (with the support to be co-produced by the service user). This support may include, but is not limited to:

· Practical support with communication or executive functioning tasks and activities such as making calls, form filling, applying for benefits, and planning their week.

· Working within a “help you to do it” model, encouraging skill building and self-advocacy.

· Support with applications for further education and employment

· Maintain and update our public-facing ADHD Resource Board, and foster relationships with other support organisations to strengthen our signposting and referral pathways.

Facilitate Support Groups

· Facilitate twice-monthly ADHD Groups.

· Facilitate Parent and Carers Support group.

· Facilitate monthly pre-diagnosis support group.

· Facilitate Coffee Connect social group for ADHD and autistic adults.

· Facilitate quarterly Professional Connect Forum.

· When agreed in advance with manager provide cover for other colleagues’ projects.

Facilitate Courses and Workshops

· Deliver a 6-week Understanding my ADHD Course for newly diagnosed ADHD adults.

Front of house support and referrals process

The Specialist Adult ADHD/Autism Advisor (SAAA) will be expected to answer both written and telephone enquiries from members of the public about CAAS services, with a warm and welcoming style, so clients feel comfortable to attend our services.

SAAA will be expected to welcome visitors to the centre and provide information about CAAS and The SAAA will provide front-of-house support, welcoming visitors, answering queries, and managing the referrals process, including CRM updates, triage, and liaising with referrers.

CAAS offers a wide range of adult services, so SAAA will be expected to proactively support clients in accessing the appropriate services and provide consistent follow-up and communication. 

Other Responsibilities  - Wider support

The SAAA will be expected to contribute to the support and empowerment of ADHD and autistic adults and their families in a range of other ways, such as:

· Build and maintain strong relationships with local statutory and voluntary services, particularly within health, social care, and social prescribing teams.

· Represent CAAS by attending relevant meetings to ensure active links with local authority and voluntary sector partners.

· Stay informed about national and local developments related to ADHD/autistic adults, identifying opportunities to raise awareness and influence the development of appropriate services and support.

· Contribute to the development and delivery of training for professionals and the community by:

· Using inclusive, evidence-based language and approaches

· Tailoring content to meet the needs of different audiences

· Supporting outreach and promotion of CAAS’s training offer related to ADHD and autism in adults

Other Responsibilities  - Organisational

· To create resources and content to be used within our adult services by clients and colleagues.

· To provide written reports as required by professional agencies and CAAS.

· Assist in promoting the organisation’s services.

· Attend regular supervision and training sessions.

· Ensure project monitoring and reporting requirements are met.

· Provide regular progress reports to the Adult Service Manager/Lead.

· To comply with such policies/procedures, guidelines and codes of practice as laid down by CAAS and the Law.

Other Responsibilities

· To carry out other tasks appropriate to the post and as agreed with the Adult Service Manager.

· To actively participate and undertake training and development of self and others.

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

Person Specification - Essential

Knowledge & Experience

· Experience/knowledge of working with ADHD and autistic people (adults).

· Experience/knowledge of the challenges facing ADHD and autistic people (adults).

· Knowledge/awareness of reasonable adjustments, strategies, and coping mechanisms to support ADHD and autistic people’s needs.

· Qualified facilitator / demonstratable experience in facilitating groups and delivering training.

· Experience in safeguarding vulnerable adults, data protection, equal opportunities, diversity legislation, and best practice.

Values & Approach

· Understanding of inclusive, neurodiversity-affirming language and approaches when working with ADHD/autistic adults.

· Commitment to person-centred support and promoting autonomy for neurodivergent adults.

· Willingness to reflect on practice, take on feedback, and engage in ongoing professional development.

· Able to manage emotionally sensitive situations with empathy while maintaining professional boundaries and personal resilience.

Communication & Interpersonal Skills

· Strong verbal and written communication skills, with confidence representing CAAS in a range of settings.

· Ability to develop relationships with relevant statutory and voluntary sector bodies.

· Able to work independently and as part of a team, contributing to shared goals and supporting colleagues.

Organisation & Time Management

· Strong organisational skills with great time management. There is a heavy demand for the personal organisation of your workload and managing appointments, and you will need to be able to manage a diverse workload with competing demands.

· Prompt response to competing demands from clients, professionals, and colleagues.

Record Keeping & Monitoring

· Maintains accurate and timely records in line with CAAS procedures, including CRM monitoring requirements and deadlines.

· Ability to monitor work.

Flexibility & Technical Skills

· Flexible and willing to facilitate groups, courses, and workshops outside their normal pattern of work where appropriate to ensure smooth running of team.

· Computer Software Skilled (much of the work is managed via technology and computers)

Person Specification - Desirable

· Voluntary Sector Experience.

· Counselling or coaching skills.

· Knowledge of SEN / Adult Social Care Legislation.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.  

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced D

The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.   

 They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.   

The Commercial Initiatives Officer is responsible for the development and delivery of CCT’s commercial initiatives, including Champing and Filming, that involve multiple sites, as well as any future such schemes. The role will line manage the Customer Service and Admin Assistant, Champing who is responsible for the day-to-day delivery of Champing. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.

Job Title:                     Case Worker – CAPSA Services (Culturally Appropriate Peer Support and Advocacy)  

Reports to:                  CAPSA Team Manager

Geographic focus: Lambeth

Salary:£30,500

Hours of Work: 37.5 per week (flexible working available)

Duration:1 Year Contract (with a potential to extend)

Benefits:26 days annual leave plus bank holidays, pension contribution, Employees' Assistance Programme.

Purpose of the role

The CAPSA (Culturally Appropriate Peer Support and Advocacy) Worker role has been specifically designed to support Black people using the secondary mental health system. As a CAPSA Worker, you will provide both Generic Mental Health Advocacy and Independent Mental Health Advocacy (IMHA) to eligible individuals, including people detained under the Mental Health Act(MHA) 1983/2007, conditionally discharged restricted patients, those under Guardianship, and those on Community Treatment orders, as well as individuals considered for section 57 treatments.

You will play a key role in ensuring that the perspectives of Black service users are recognised and respected, addressing their unique and multiple needs, and promoting access to advocacy for all eligible individuals. You will raise awareness of advocacy, rights under the MHA, and the CAPSA service among professionals, individuals, and agencies.

In addition to direct advocacy, you will contribute to service development by supporting an effective administration system and helping evaluate the impact of advocacy for both service users and commissioners.

As part of CAPSA’s race-led approach to systems change, you will also help challenge systemic racism in mental health services, embed culturally competent practice, and promote equitable care within South London and Maudsley NHS Trust (SLaM).

Job summary

Black Thrive Lambeth has developed a co-designed, culturally appropriate peer support and advocacy service (CAPSA) on behalf of the Living Well Network Alliance (LWNA). CAPSA provides support to Black community members with mental health needs through peer support and advocacy, led by individuals with lived experience or lived understanding of mental health challenges. The service creates a space where experiences are respected, accepted, and valued equally.

The role involves building positive relationships with Black service users; offering one-to-one and group advocacy; supporting self-advocacy; gathering and sharing information to inform decision-making; and preparing monitoring reports and feedback. Advocates ensure that the views, wishes, and needs of Black service users are heard and acknowledged, addressing the impact of racism within traditional mental health services.

Duties and responsibilities

Key Responsibilities:

Advocacy & Support for Black Service Users

• Work with individual Black service users to provide culturally informed advocacy, support, and representation to assist them in decision-making related to their care, treatment, and legal status.
• You will manage a caseload of up to 10 clients.
• This will consist of weekly meetings with clients and supporting them around their care in the mental health system, this will be both within inpatient services and CMHTs (Community Mental Health Teams) as well as in the community.
• Support Black service users in developing and maintaining their cultural identity by identifying strengths and advocating for culturally relevant mental health interventions.
• Develop trusting relationships with Black service users within appropriate boundaries to help them express their mental health needs.
• Assist service users in preparing for meetings, attend appointments with them if required, and advocate on their behalf where needed.
• Provide information and updates on the progress of advocacy issues and ensure clients understand proceedings.

Culturally Informed Peer Support & Recovery

• Use lived experience and cultural understanding to promote positive self-esteem and recovery through a culturally informed peer support model.
• Provide practical guidance to Black service users, and where appropriate, their carers, on self-care, resilience strategies, and managing mental health within a race equality framework.
• Promote service user involvement by empowering individuals to communicate their culturally lived experiences and mental health needs to professionals.
• Challenge peer support models, stigma, and discriminatory practices that fail to recognise the cultural needs of Black service users.

Community Engagement & Stakeholder Collaboration

• Work collaboratively with key stakeholders and community members to develop a culturally informed advocacy and peer support model.
• Establish regular advocacy ‘drop-ins’ on wards and in the community, ensuring accessibility for Black service users.
• Signpost service users to culturally relevant community, inpatient, and online resources, as well as mainstream and specialist services.
• Liaise with, and when necessary, challenge NHS professionals, care teams, and local authorities to ensure due process and cultural competence in service delivery.
• To maintain a level of professionalism in all spaces always.

Role Expectations

• Maintain confidentiality, respect service users’ right to privacy, and ensure their dignity is always upheld.
• Keep accurate and timely records of advocacy and peer support work, providing regular verbal and written reports to the line manager.
• Attend team meetings, participate in one-to-one supervision, group supervision sessions, and complete mandatory training in peer support and other job-related areas.
• Raise safeguarding concerns following organisational policies and procedures.

GENERAL

• To attend and participate in meetings held by the CAPSA team and other bodies as required.
• To maintain records of hours worked and to complete accurate expense returns.
• To foster and develop an equality and diversity approach within the role, in line with Black Thrive’
• To promote the service through the distribution of publicity materials, liaising with statutory and voluntary services, and, where appropriate, through the media and presentations to local groups within the agreed company policies.
• To promote the role of advocates both within the Living Well Network Alliance (LWNA) and externally.
• To work well as part of the team in a way that promotes inclusivity and respect in a supportive environment.
• The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Qualities Required

Each quality is marked as either E (Essential) or D (Desirable).

Experience (E/D)

1. Understanding and/or experience of mental health legislation and the Mental Health journey process in numerous settings – E
2. Lived experience of racism or discrimination in wider society and in the provision of mental health services – E
3. Experience of identifying and meeting the needs of individual people – E
4. Experience and ability to develop and maintain relationships with various stakeholders – E
5. A commitment to working in an anti-racist and anti-oppressive way – E
6. Confidence in challenging stigma and discrimination within structural settings – E
7. Experience of working in an advocacy or healthcare setting – D

Knowledge and Skills (E/D)

1. Understanding and knowledge of assessment of needs – E
2. Excellent interpersonal skills and ability to work with people from a variety of backgrounds and experiences – E
3. Excellent communication skills, both written and oral, including via telephone, in person, over video link, and through presentations, demonstrating confidence and assertiveness – E
4. Emotional resilience and the ability to cope with sometimes challenging people and environments – E
5. Ability to work flexibly to meet varying demands on the service – E
6. Good organisational skills, including timekeeping and ability to travel to different locations – E
7. Excellent computer literacy and a good working knowledge of Microsoft Office – E
8. An understanding and awareness of The Equality Act 2010 – E
9. Ability to act calmly and respond professionally to distress, disturbance, and unpredictability – E
10. Ability to work independently on own initiative and prioritise workload while working as part of a team – E
11. Commitment to learning through work-based learning and mandatory training – E
12. Knowledge of mental health legislation such as MHA 1983/2007, MCA 2017 – D
13. Understanding of the specific role, purpose, and responsibilities of an Independent Mental Health Advocate – D
14. Knowledge and/or awareness of safeguarding issues – D
15. An additional language (e.g., Portuguese, French, etc.) – D
16. Qualifications in Peer Support / Advocacy – D

We welcome applications specifically from Black people of African and Caribbean heritage, as the statutory requirement of the Equality Act 2010, Advance Equality in Mental Health 2020 and Parent Carer Race Equality Framework 2020, in order to address the importance of Black employee safety. These posts are therefore restricted to Black applicants under the Equality Act 2010, Schedule 9 and Part 1.

An enhanced Disclosure and Barring Service (DBS) check will be required. Still, we will treat applicants with a criminal record fairly and not unreasonably discriminate because of a conviction or other information revealed.

Senior Fundraising Coordinator

Do you believe that every young person should have the opportunity to fulfil their potential and make the most of their education?

We are looking for a Senior Fundraising Coordinator to join an organisation that are passionate about reducing the educational barriers students face and helping them to pursue a career in their chosen field and follow their dreams. If you are motivated by the desire to create a fairer society, then apply today!

Position: Senior Fundraising Coordinator

Location: Remote (with some travel to London as required)

Hours: Full-Time

Contract: Permanent

Salary: £27,642 (plus an additional £3,000 for London weighting if residing in London) 

Closing Date: Friday 31st October. However, interviews are on a rolling basis so we encourage interested applicants to apply before the closing date

About the Role

The Senior Fundraising Coordinator will play an important role within the Partnerships department, working together with the Director of Partnerships, Head of Fundraising, and the Corporate Partnerships Manager to deliver our multi-year fundraising strategy and enable significant organisational growth.

This role will report to the Corporate Partnerships Manager and focus on a portfolio of Corporate Partners, within an agile team with multiple streams of work. You will also have opportunities to contribute to trusts and foundations, major donors and individual giving as part of a joined-up fundraising approach.

Key responsibilities include:

· Income Generation

· Stewardship and Reporting

· Cross-Team Working

· Compliance and Systems

As we pursue our mission to support young people into top universities and achieve social mobility, this post will help build a sustainable and diverse funding base to support that ambition.

About You

This is an exciting opportunity for a motivated fundraiser with strong interpersonal, organisational and writing skills, and a collaborative mindset, to contribute to the success of a growing organisation committed to educational equity.

You will have:

· Commitment to the mission of The Access Project and tackling educational inequality.

· Ability to demonstrate and uphold The Access Project’s values in all aspects of work.

· Experience supporting or securing 5 and 6-figure grants, ideally from corporate partners.

· Strong written communication skills, with the ability to draft clear, persuasive proposals and impact reports. 

· Excellent interpersonal skills, with the ability to build relationships and deliver compelling pitches. 

· Ability to build and maintain relationships with donors and stakeholders.

· Highly organised, with experience of managing multiple deadlines.

· Knowledge of the UK fundraising environment.

About the Organisation

The Access Project is a values-driven organisation that works with students in some of the most under-resourced areas of the country. We place dedicated mentors in school to help students navigate and overcome barriers to education, and provide personalised one-to-one or group tuition with students to help them raise their GCSE and A level grades. Join our team so that we can accelerate our reach to more young people.

Benefits include:

· 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.

· PerkBox and Employee Assistance Programme

· Online Medical assistance

· Interest-free travelcard loans

· Cyclescheme loans

· Paid wellbeing day and 2 paid Volunteering Days

· Employer’s pensions contributions (3%)

· CPD options in line with L&D programme

· Staff Mentoring scheme

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission.

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.

Please note, if you are selected for appointment to the role, you will be subject to a DBS check.

You also have experience in roles such as Fundraiser, Fundraising, Fundraising Coordinator, Fundraising Assistant, Fundraising Administrator, Senior Fundraiser, Senior Fundraising, Senior Fundraising Coordinator, Senior Fundraising Assistant, Senior Fundraising Administrator, Grant Fundraiser, Grant Fundraising, Grant Fundraising Coordinator, Grant Fundraising Assistant, Grant Fundraising Administrator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

An exciting opportunity has arisen for an experienced HR professional to join a large charitable organisation on a permanent basis, supporting the People Team in delivering high-quality HR advisory services across the organisation. This role will involve working closely with managers and staff to ensure consistent, compliant, and effective people management practices.

Key Responsibilities:

• Provide timely and consistent advice to managers on all aspects of employment, including recruitment, employee relations, and policy compliance
• Support managers in the recruitment and selection process, including drafting adverts, shortlisting, interviewing, and onboarding
• Advise on employee relations matters such as disciplinary, grievance, performance, sickness absence, and whistleblowing
• Liaise with Payroll and Occupational Health teams to ensure smooth processing of employment-related matters
• Maintain accurate HR records and oversee the integrity of the HR system
• Assist in the development and implementation of HR policies and projects
• Ensure compliance with employment law and internal policies across all HR activities
• Promote equality, diversity, and inclusion throughout the employee lifecycle

Ideal Candidate Profile:

• Minimum 2 years’ experience in a similar HR advisory role within a medium to large organisation
• Strong working knowledge of UK employment law and HR best practices
• Experience supporting managers with recruitment and employee relations cases
• Level 3 Diploma in Human Resource Practice or equivalent experience (CIPD qualification desirable)
• Excellent communication and interpersonal skills, with the ability to manage a varied workload
• Proficient in Microsoft Office and HR systems (experience with OPEN HR and Papervision desirable)
• Proactive, solution-focused, and able to work independently
• Willingness to travel across the South East as required

Job Title: People Advisor

Location: Maidstone, Kent

Salary: £31,500 per annum

Hours: Full-time, 35 hours per week

Contract: Permanent

Working Pattern: Hybrid

This vacancy is being actively shortlisted, so early applications are encouraged. We are an equal opportunities employer and welcome applications from all backgrounds.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The International Programmes Department (IPD) is a busy, multi-functional team at the heart of the work of Muslim Aid in the UK and internationally. 

The Global Programmes Assistant reports directly to the Global Programmes Manager and will primarily be responsible for providing support functions to the International Programmes team. The role requires excellent organisational, teamwork and numeracy skills, to work with key stakeholders to ensure an effective, efficient and quality delivery of development and emergency response programmes.

The Global Programmes Assistant also supports the administrative work of the department, including the preparation and tracking of project payments, and maintaining partner due diligence records.

About the Role:

1. Provide programme and administrative assistance to Country Programmes and Programmes Partnerships teams as required including support with the development and production of project proposals.
2. Responsible for updating and maintaining the Project Tracker and SharePoint site.
3. Maintain soft (and if required hard copies of) programme files, provide filing assistance to the team and support archiving.
4. Ensure the timely submission of quarterly and completion reports, and support the review of seasonal and small-medium project reports as delegated by Country Programmes and Programmes Partnerships teams
5. Maintain and review the report supporting documents including field reports, financial evidence, centrally agreed documents, media and case studies.
6. Support the development of IPD wide administrative systems.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Previous experience of working within a Programme Support/administrative role.
2. Experience of working with budgets and/or processing payments.
3. Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
4. High degree of organisational and time management skills.
5. Proficiency in Microsoft Office applications and the ability to learn and utilise any software adopted by Muslim Aid.
6. Ability to work under pressure, be proactive and work on own initiative. 

Why you should apply:

Join Muslim Aid as a Global Programmes Assistant and support impactful humanitarian and development projects worldwide. Working closely with the Global Programmes Manager, you will ensure effective project delivery, quality standards, and create engaging content from our successes for stakeholders. If you’re organised, detail-oriented, and passionate about programme support, apply now to help drive global change!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 privilege days 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.