Communication manager jobs in london

Hate Crime Triage Worker

About the role

The role will work to assess the needs of people referred to the Pan-London hate crime service known as CATCH, ensuring potential risk or safeguarding issues are highlighted. The Triage Advisor will be responsible for completing triage assessments, one-off brief interventions with people who are assessed as medium need or referring into Galop’s advocacy services or into the wider CATCH partners for advocacy and support.

The work will involve offering them a conversation to find out about their situation, completing triage assessment paperwork and either referring them into the relevant service that will meet their needs or provide one-off support and signposting to them. The service is run in partnership with specialist by and for organisations working with victims of hate crime, including specialists in hate crimes motivated by racism, anti-LGBT prejudice, anti-Semitism, Islamophobia, or anti-disability prejudice. Each organisation provides support and advocacy for hate crime victims, including offering clients a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from authorities.

Your triage work will enable people referred into our service and CATCH to feel heard, supported and reach the right service. You will need excellent listening and communication skills, with the ability to obtain the information you need to assess a case while leaving clients feeling supported. Most importantly, you need the capacity and attitude to become familiar with the needs of a broad spectrum of experiences across race, faith, LGBT , and disability hate crime and be able to provide non-judgmental support to all victims of hate crime at all times – including to those whose experiences and beliefs do not align with your own.

The role is based in Galop’s central London building but hybrid working is available (with an expectation of two days a week in the office).

This post is only available to applicants from the LGBTQ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.

Location: Galop’s offices are located in London. Hybrid working is available, but the post holder will be expected to be based in the Galop offices 2 days per week.
Hours: Full-Time (35 hours a week)
Contract: Fixed term until 31 March 2027 (continuation after this point subject to additional funding)
Reports to: Advocacy & Support Manager
Salary: You will start on scale point G1, £28,876.12 per year (including London Weighting of £4,212.01).

Closing Date

Applications should be submitted by 23:59 on 26th October 2025.
Interviews will be held on w/c 3rd November 2025.

REF-224 220

Location: Wandsworth Hub
Department: Adult Services
Salary: £29,132.25
Hours: 37.5
Contract Type: Permanent
 
Are you an experienced support worker ready to take the next step into a leadership role?
 
We’re looking for a skilled and confident Support Lead to join our Wandsworth Floating Support team. You’ll provide hands-on support to clients while supervising a team of Support Workers, ensuring the service delivers high-quality, person-centred support that promotes independence and recovery.
 
You will:

• Provide supervision, guidance and appraisals for Support Workers
• Work directly with a small caseload to model effective support
• Support service users with tenancy sustainment, recovery, and wellbeing
• Lead on complex support or tenancy breach issues
• Support recruitment, staff induction, training and performance development
• Ensure accurate recording of outcomes and contract performance indicators
• Build effective working relationships with internal teams and external agencies
• Collaborate with the Community Lead Manager to deliver service targets
• Contribute to team culture, best practices and continuous improvement

 
You are:

• Experienced in mental health or housing-related support services
• Able to supervise and develop a frontline team
• Person-centred, with strong communication and relationship-building skills
• Confident managing risk, support plans, and complex casework
• Knowledgeable in safeguarding, tenancy rights, and support frameworks
• Skilled in working collaboratively with a wide range of professionals
• Organised, proactive and values-driven

 
About us:
 
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.
 
Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

 
REF-224 537

Location: Wandsworth Hub
Department: Adult Services
Salary: £29,132.25 Pro rata
Hours: 18.75
Contract Type: Fixed Term Contract
 
Are you an experienced support worker ready to take the next step into a leadership role?
 
We’re looking for a skilled and confident Support Lead to join our Wandsworth Floating Support team. You’ll provide hands-on support to clients while supervising a team of Support Workers, ensuring the service delivers high-quality, person-centred support that promotes independence and recovery.
 
You will:

• Provide supervision, guidance and appraisals for Support Workers
• Work directly with a small caseload to model effective support
• Support service users with tenancy sustainment, recovery, and wellbeing
• Lead on complex support or tenancy breach issues
• Support recruitment, staff induction, training and performance development
• Ensure accurate recording of outcomes and contract performance indicators
• Build effective working relationships with internal teams and external agencies
• Collaborate with the Community Lead Manager to deliver service targets
• Contribute to team culture, best practices and continuous improvement

 
You are:

• Experienced in mental health or housing-related support services
• Able to supervise and develop a frontline team
• Person-centred, with strong communication and relationship-building skills
• Confident managing risk, support plans, and complex casework
• Knowledgeable in safeguarding, tenancy rights, and support frameworks
• Skilled in working collaboratively with a wide range of professionals
• Organised, proactive and values-driven

 
About us:
 
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.
 
Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

 
REF-224 540

We are delighted to be working in partnership with Christians Against Poverty (CAP). For nearly 30 years, CAP has been transforming lives, enabling churches to help end poverty through their communities and to encourage people to live with faith in Jesus and hope for the future. Through hundreds of dedicated staff members and incredible church partners across all four UK nations, people in desperate need discover life-changing freedom and hope every day. Since 1996, tens of thousands of families and individuals have broken free from debt and poverty through CAP's vital work.

We are seeking a passionate and experienced Philanthropy Lead.This is an exciting opportunity to play a crucial role in securing substantial financial support from high-net-worth individuals, trusts, and foundations. You'll be responsible for building deep, meaningful relationships with major donors and implementing strategic fundraising plans that directly contribute to CAP's vision of transformed lives, thriving churches, and an end to UK poverty.

In this influential role, you'll manage a designated caseload of high-value donors, conduct face-to-face meetings, develop compelling funding proposals, and create bespoke stewardship plans. You'll work collaboratively with internal stakeholders to identify engagement opportunities and represent CAP at high-level events and conferences. With ambitious targets to achieve - including contributing to a goal of 17.5% of overall revenue from major donors within 3 years - this role offers the chance to make a significant impact on some of the UK's most vulnerable communities.

The successful candidate must be able to demonstrate:

• Proven track record of securing significant major gifts (5-6 figures) from high-net-worth individuals
• Minimum 3 years of experience in high-value fundraising 
• Exceptional relationship-building, communication, and presentation skills 
• Strong strategic planning, analytical and problem solving abilities 
• Understanding of fundraising best practices and regulatory requirements 

This is an incredible opportunity for a practicing Christian who wants to make a powerful, lasting impact. You'll join a passionate prayerful workplace committed to ending UK poverty, working within a supportive and fun culture that values you as a whole person. 

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with the Christians Against Poverty Statement of Faith and Core Values.

Location: Remote with travel across the UK

Closing date for applications: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

A note from Charisma
Don’t feel like you meet all of the requirements?  We’d still love to chat, we’re a people first recruitment partner.  We specialise in charity recruitment with over 23 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisations

We are recruiting for a temporary grant services coordiantor for a member body You will be the first point of contact for the grants and beneficiary-related activities of the organisation. This includes being a key point of contact for beneficiaries and supporting the administrative elements associated with this.

Hybrid role min 3 days in the office

The Role
Acting as an initial point of contact for the Grants and Services Team for beneficiaries, potential applicants, and those interested in our services. Responding promptly and advising contacts on appropriate next steps.
Advising applicants on eligibility, our processes, and application requirements.
Supporting applicants to complete application forms and provide supporting documentation. Making an initial assessment of their eligibility for support. Reviewing processes, ensuring that these promote accessibility and are straightforward for applicants and beneficiaries.
Managing the data stored on Beacon to ensure quality and consistency. Reviewing and developing data management processes.
Recording all interactions relating to beneficiaries and service users on Beacon, the charitys CRM system. Updating Beacon with notes and actions.
Providing administrative and coordination support across the range of grants and services activities delivered by the charity, new programmes and services, and the team, as well as other functions of the charity during periods of staff leave or other absences
Supporting the wider team in preparing for Grants & Services meetings, circulating the meeting papers to members. Attending meetings and recording decisions made.

The Candidate
Experience of working and communicating with clients or service users Experience of using a case management system or database
Experience of data management, reporting and handling and processing data within the requirements of GDPR
Strong understanding of Safeguarding
Excellent communication skills, both written and verbal
Highly proficient in the use of IT, including with Microsoft Office
Excellent time management skills to manage various priorities simultaneously
Strong attention to detail and accuracy in handling data and documentation

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

A brand new opportunity is available in an established Membership team to help them during their renewals period as Membership Administrator.  This contract will be for 7 months and offer hybrid working in a collaborative working environment.

You will be helping ensure memberships are up to date by keeping on top of membership records.  Supporting membership inbox/phone calls: directing and resolving as appropriate.  Mailings for new member welcomes and payments.  Assist on renewal campaign.  Updating CRM and data cleansing.  Adhoc admin support and co-ordination.        

Salary:  £25 – 27k

Benefits include:

• Hybrid working 2 days in office (Tuesdays a team day)
• 26 days holiday, closed over Christmas
• 35 hour week

...and more!

Essential criteria:

• Membership renewals experience
• Proficient with updating membership databases
• Excellent customer service skills
• Demonstrable experience producing tailored written communication
• Ability to manage and prioritise own workload

 
Application closing date: 6th October
 
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Senior Facilities Administrator – Temporary Cover
£18.24 per hour + holiday pay | Immediate start | Until end of December | Central London | Hybrid

We’re working with a professional membership organisation to find a proactive Facilities Administrator to provide short-term cover until the end of December.

This is a fantastic opportunity for an experienced facilities professional who enjoys a varied role, working across maintenance coordination, health & safety, and contractor management within a busy office environment.

The role
You’ll be joining a friendly and collaborative Facilities team, supporting the smooth running of the organisation’s London office and ensuring it remains a safe, efficient, and welcoming space for staff and visitors.

Key responsibilities include:

• Coordinating maintenance and repairs via the in-house helpdesk system

• Liaising with key contractors (cleaning, pest control, catering, maintenance, etc.)

• Maintaining accurate floor plans and occupancy records

• Supporting health and safety processes, including risk assessments and building walkarounds

• Scheduling and supervising on-site contractor work and creating work permits

• Managing office supplies, postal services, and supporting team inboxes and diaries

• Providing reactive support during building evacuations and incident management

You’ll have:

• Previous experience in a facilities or office management role

• Strong organisational skills and the ability to manage multiple priorities

• Excellent communication and coordination skills

• Confidence working with contractors and internal teams

• A proactive, can-do attitude and attention to detail

This role is available for an immediate start and will run until late December, providing essential cover during a busy period.

If you’re available straight away and looking for a rewarding temporary role where you can make an impact, we’d love to hear from you.

Applications will be reviewed on a rolling basis, so please apply without delay. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Senior Development Officer

Ref: LL/25/11

£35,400 – £41,325 per annum, plus benefits

St James’s Square, London SW1

35 hours per week (1 FTE), 9.30am - 5.30pm, Monday to Friday (with flexibility in line with hybrid working policy)

About The London Library

For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.

About the Role

We are seeking a Senior Development Officer to join our small, dedicated Development team. In this pivotal role, you will:

· Contribute to individual giving fundraising activity across the department

· Support the strategic direction of the department by helping with the retention and recruitment of Patrons

· Support the management of international giving, including the US Patrons programme

· Support the organisation and delivery of Library events

· Build your knowledge and experience of legacy giving, stewardship and other fundraising processes to make a meaningful impact on the achievements of our small team.

About You

You are an enthusiastic professional with:

· GCSEs (A–C) in Maths and English or equivalent.

· Experience in a supporter/client-facing role and in administration within a busy team.

· Interest in fundraising and knowledge of best practices in the sector.

· Clear, courteous communication in person, by phone, email, and letter.

· Ability to write accurate, grammatically correct correspondence.

· Strong attention to detail, discretion, and professionalism.

· Positive team player with the ability to prioritise and meet deadlines.

· Proficient in MS Office and quick to learn new systems.

· Able to work effectively both in-office and remotely.

Personal attributes include:

· Flexible and adaptable to changing needs and priorities

· Patient and resilient with a good-humoured approach, particularly in relation to completion of essential routine tasks

· Self-motivated and confident

Why Join Us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you’re passionate about delivering an exceptional Development experience and want to use your skills to help drive the success of The London Library, we’d love to hear from you!

Closing date: 24 October 2025 @ 5:00pm

Interviews: 06 November 2025

Please note:

We can only consider candidates with the current right to work in the UK.

We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

Job Title: Children's Support Worker

Location: Lambeth, London
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Children Support Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The job involves working closely children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse.  A key requirement is to provide personal one to one and group support to children and young people to ensure they are provided with a safe, supportive, and welcoming environment.

The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate activities.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. An enhanced DBS will also be required. 

We particularly welcome applications from candidates that have an understanding of African and Caribbean heritage and/or culture, as we strive to better support the communities we serve and enrich our team with a wide range of perspectives.

Closing Date: 09:00 am 3 November 2025

Interview Date: 19 and 20 November 2025

We are recruiting for an Interim HR Business Partner - Change for a national charity based in London. This role is for an ASAP start and in terms of hybrid requires two days presence in the office minimum.

In this role you'll be a key driver of organisational change, working closely with People Business Partners, the Transformation Office, and Communications teams. You'll lead the full lifecycle of structural change, with a particular focus on Employee Relations-ensuring that all people impacts are well-managed, risks are mitigated, and our values are upheld.

Key Responsibilities

• Lead change projects with a focus on people impact, engagement, and alignment with our culture.
• Own and manage consultations, providing expert Employee Relations advice and ensuring compliance with employment law and internal policies.
• Navigate complex ER issues during change programmes, offering clear, practical guidance to stakeholders and supporting fair, transparent outcomes.
• Manage the full lifecycle of structural change, including planning, consultation, and administration.
• Collaborate with communications teams to ensure change messages are joined up, authentic, and aligned.
• Support organisational design and development using best practice methodologies.
• Improve internal processes by co-creating smarter systems and experiences with cross-functional teams.
• Use data and insight to inform decisions and design targeted interventions.
• Be a trusted advisor to stakeholders, helping uncover root causes and drive meaningful action.
• Work closely with internal HR experts across Recruitment, Reward, L&D, D&I, and especially Employee Relations to ensure the right support is in place at the right time.

Please get in touch ASAP if you feel you have the right skills and experience for this role and are immediately available.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Outreach Advocate to play a pivotal role in our Modern Slavery service in London.

Sounds great, what will I be doing?

Outreach Advocates provide a high-quality emotional and practical frontline support to individuals who may have experienced trafficking and modern slavery, including sexual and criminal exploitation, domestic servitude, and other forms of exploitation

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

You bring a creative and engaging approach to advocacy, using innovative methods to deliver impactful, community-based key work sessions. You are calm under pressure, able to manage stressful situations and respond to emergencies with professionalism and composure. Working independently and proactively, you demonstrate strong time management and prioritisation skills, ensuring urgent matters are handled efficiently while maintaining a high standard of care. Your emotional resilience enables you to navigate challenging cases effectively, while your confidence in liaising with external agencies and professionals supports collaborative and coordinated service delivery. You maintain clear professional boundaries, ensuring transparency and managing service user expectations with empathy and integrity.

You also possess strong technical and administrative skills, including confident use of case management databases and proficiency in Microsoft Teams, Excel, PowerPoint, and Word. Your excellent written communication ensures accuracy and clarity in all correspondence and record-keeping. With a solid understanding of safeguarding practices, you apply them confidently and effectively to protect vulnerable individuals. Additionally, your working knowledge of GDPR and data protection principles ensures that client information is managed responsibly, securely, and in line with organisational and legal standards.

When will I be working?

You will be working Monday to Friday 39 hours a week usually between 09:00 to 17:18 each day.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Junior Trusts & Foundations Officer

Location: London (Hybrid, 1 day per week in office)
Hours: Full-time (4 days a week considered)

Salary: £28,000–£30,000 per annum (dependent on experience)

A well-established charity is seeking a Junior Trusts & Foundations Officer to join its Development team. This is an exciting opportunity to support vital fundraising efforts, manage relationships with funders, and contribute directly to the organisation’s mission to make a meaningful impact worldwide.

About the role
Reporting to the Trusts & Foundations Manager, you will provide comprehensive support in trusts and foundations fundraising. You will manage a portfolio of four-figure donors, maintain the fundraising database, and help build a pipeline of new trusts and foundations aligned with the charity’s priorities.

Key responsibilities

• Build and nurture relationships with funders, managing your own portfolio.
• Research new funding opportunities and prepare information for proposals and impact reports.
• Maintain and administer the Trusts and Foundations database.
• Collate case studies and photos from global teams for reporting purposes.
• Support the drafting of proposals to secure unrestricted and restricted funding.
• Ensure accurate recording of all new income and share paperwork with relevant departments.
• Send thank you letters, impact reports, and other funder communications.
• Ensure all fundraising activities comply with GDPR.
• Provide pipeline reports and updates as required.

About you
We are looking for a motivated and proactive individual with:

• Excellent research, analytical, and reasoning skills.
• Proficiency in Microsoft Office and confident working with numbers and data.
• Strong written and verbal communication skills with potential to craft persuasive cases for support.
• Exceptional organisational skills and attention to detail.
• Ability to manage multiple priorities and work to tight deadlines.
• Collaborative and inclusive approach, able to build relationships across teams and externally.
• Empathy for the charity sector and a flexible, solutions-focused mindset.

Benefits

• 25 days annual leave plus public holidays
• Hybrid working with 1 day per week in the office
• Workplace pension (7% employer / 3% employee contribution)
• Life assurance (3x salary)
• Employee Assistance Programme, retail discount vouchers, cycle to work scheme, free eye test, and training & development opportunities

How to apply
Please submit your CV along with a statement of no more than 500 words outlining your suitability for this position by Friday 7 November 2025.

First round interviews: Tuesday 18 November 2025 (in person, including a proofreading exercise).

Join us and make a real impact through your work in trusts and foundations fundraising.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Caretaker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Caretaker

Location: Elephant and Castle based within an Independent Approved Premises. Please note this location does not have step free access

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to be flexible as per service requirements.

About the role

We're looking for a Caretaker to join our team based in Elephant and Castle. You will support the team to ensure our properties are maintained to a high standard by carrying out a variety of tasks including cleaning and handy person duties. You will deliver a professional, customer service focused service to ensure our properties are safe and work towards our good homes standard. You will be based within our IAP which is a 24/7 accommodation and support service for men leaving prison. They provide high levels of support, supervision, and complex care.

Responsibilities include:

• Clean buildings and rooms including end of tenancy deep cleans
• Prepare accommodation for new occupants
• Carry out basic repairs and maintenance which could include furniture upkeep, gardening, replacing bulbs, painting and decorating
• Work closely with teams to carry out risk assessments
• Work with external partners for further repair tasks

About you

We're looking for someone who has a keen interest in Caretaking and has an understanding of health, safety, and environment, with the ability to apply this practically to a residential service. You will be able to take ownership of your role and projects, and can work independently as well as part of a team. You will understand the needs of our residents and able to work flexibly to meet tailored needs for our residents and staff.

• Proven appropriate experience in a similar role, this can include housekeeping, cleaning, or handyperson work
• Proactive nature, with the ability to make decisions and use initiative to provide logical solutions, taking ownership and accountability
• Excellent communication skills both written and oral including relationship building
• Attention to detail and quality, with high level of organisation skills
• Knowledge of Health, Safety, and Environment laws and practices in accommodation settings
• Understanding of the housing needs of people with multiple and complex needs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Part time Personal Assistant- (28 hrs a week, Sustainability Charity, once a week into the London office)

The Organisation

Our client is a purpose-driven organisation that works at the forefront of responsible investment. Through research, campaigns and investor engagement, they seek to drive long-term positive outcomes across the financial system. They support a range of initiatives focused on social and environmental impact, with a dynamic and collaborative team culture.

The Role

An experienced and highly organised Personal Assistant is sought to provide proactive support to three members of the senior Leadership Team. This is a critical role that will enable the Directors to focus on strategic priorities by ensuring efficient and seamless operational support. The post-holder will be confident working across multiple diaries and systems and able to build trust quickly with colleagues and stakeholders.

Responsibilities will include diary and inbox management, meeting coordination, document drafting, travel arrangements and general executive support. The role will also involve acting as the first point of contact for internal and external stakeholders, handling correspondence with discretion and professionalism. There will also be opportunities to support wider team operations and assist the Executive Assistant as needed.

The Candidate

The successful candidate will bring prior experience in a Personal Assistant role supporting multiple senior leaders. You will be highly organised, calm under pressure and adept at managing competing demands. Strong written and verbal communication skills, alongside excellent attention to detail and discretion in handling confidential matters, are essential.

You will be confident using Microsoft Office, diary and inbox management tools, and supporting hybrid meetings via platforms such as Zoom or Teams. The ability to work independently, use initiative, and demonstrate sound judgement is key. Experience in the non-profit or charity sector, and familiarity with tools like Salesforce or Cascade, would be advantageous but not essential.

Application Process

Please apply immediately or for further information, contact Syed at Civitas Recruitment. We welcome applications from candidates with diverse backgrounds and experiences. Interviews will be scheduled on a rolling basis.