Communication manager jobs in muswell hill, greater london
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Head of Sector Development
Full Time: 35 hours per week | £55,500pa | Hybrid | Closing Date 7th August 2025
Job Reference: HSD02 (Please quote this on any correspondence)
Headline: Help shape sector development for the UK’s professional body for libraries, information, and knowledge management
The role
We are seeking an experienced and strategic professional to join us as Head of Sector Development. This pivotal leadership role will drive the delivery and growth of our professional services, shaping how the profession attracts, develops, and retains talent. You will play a critical role in ensuring CILIP continues to set the standard in professional development, assessment, and workforce support, enhancing the value we offer to members, employers, learning providers, and wider stakeholders.
What you’ll be responsible for:
As Head of Sector Development, you will lead a high-performing team to deliver and evolve a portfolio of services that support career progression, professional registration, accreditation, training, and sector-wide standards. You will take ownership of the Professional Knowledge and Skills Base (PKSB), ensuring it remains relevant, robust, and at the heart of our service offer. You will work closely with learning and employer partners, member networks, and other professional communities to strengthen talent pathways, while ensuring that our services are accessible, inclusive, and aligned with market need.
You will be responsible for setting the strategic direction of the sector development function, reporting on its impact and outcomes, and driving commercial growth through effective product design and service delivery. This includes the development of a scalable training offer, effective use of digital platforms, and innovation in content packaging. Your leadership will ensure that quality assurance standards are upheld across all services, while also championing the importance of professionalism and ethical practice throughout the sector.
What we’re looking for
You will bring significant experience from within the library, information, or knowledge management field, alongside deep knowledge of the professional development landscape. Your expertise will include developing competency frameworks, managing accredited programmes, and designing services that support career-long learning and progression. You will be confident working with regulatory requirements and quality standards, and able to use market intelligence and internal data to inform strategic decisions.
As a leader, you will be values-driven, collaborative, and commercially minded. You’ll be an effective communicator with the presence and credibility to represent CILIP at senior levels. You’ll bring a strong understanding of inclusive practice and a proven ability to develop services that are accessible and relevant to a diverse profession. Most importantly, you will be passionate about professional development, driven by impact, and committed to strengthening the role of the sector in society.
Why join us?
We’re on an exciting journey to transform how we work, what we offer, and how we serve our members and partners. You’ll play a central role in shaping this future, leading change, driving innovation, and helping ensure CILIP thrives in a rapidly evolving sector.
If you're an inclusive, strategic leader who thrives on innovation, people leadership, and delivering measurable impact, we’d love to hear from you.
About CILIP
CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and shares our belief in their power to change lives.
Our purpose is to unite, support and empower information professionals across all sectors.
What we do:
- Continuing Professional Development (CPD): We will deliver high-quality CPD events and training that enable our members to enhance their skills, knowledge, and expertise.
- Membership services: We will provide excellent membership services that support our members and enable them to maximise their membership benefits.
- Professional standards: We will uphold and develop professional standards that promote excellence in libraries, information and knowledge management.
- Content and publishing: We will deliver high-quality books, journals, magazines, and other content that enables our members to improve their skills and develop their expertise.
- Advocacy: We will advocate for the value of our profession and the important role of our members in organisations and society.
- Research and development: We will work in collaboration to deliver R&D programmes which advance our strategic goals.
Benefits of working for CILIP:
- Work alongside passionate, mission-driven professionals.
- Enjoy a flexible, supportive, and inclusive working environment.
- Generous pension and death-in-service entitlement.
- 28 days paid leave per year, plus bank holidays and an additional 3 days leave between Christmas and New Year.
- Perkbox employee discounts.
- Enhanced sick pay, maternity, paternity, adoption and carer’s leave.
- Employee Assistance Programme.
How to apply:
Please submit a letter of application outlining how you meet the criteria and why you are the right fit for this role.
For full details, please refer to the attached role description and person specification (on our website).
To express your interest or arrange a confidential conversation, please contact our HR department,
Closing date: Applications should be submitted by midnight on Thursday 7th August 2025 with shortlisting taking place on Monday 11th August.
Interviews: Will be held week commencing 25th August 2025
The client requests no contact from agencies or media sales.
The organisation is a grant-making charity, established in 2020. Our charitable aim is to transform young people’s mental health support in the UK.
Our vision is for a world where no young person is defined by their mental illness, and where they have access to the right support at the right time. We also want to strengthen organisations in the field and support the wider sector working to advance better mental health for young people. Our focus is on those young people who face particular need.
We award grants of approximately £8m a year. Grants are to youth, mental health and community charities working on the frontline with young people, universities and institutes to research better treatments for mental ill health and advocate for improvements. It is our intention to make a significant and long-term impact to young people in the UK.
Prospectus is proud to be working with the trust to recruit a new Grants Manager to join the team.
The role is offered on a full-time (minimum 0.8 FTE) basis with flexible working and the option of up to 25% of hours worked from home.
The role:
This is a key role at the organisation which will help bolster the capacity of our Grants Team. Reporting to the Head of Grants, the main purpose of the role will be to contribute to the smooth and efficient running of our grant-making activities.
This position would be ideal for someone taking their first step up into a Grants Manager role, with the successful candidate managing and monitoring a portfolio of grants and grant relationships from across our funded organisations, supporting the team with assessment of potential new grants, conducting research to inform future grant rounds, and carrying out day-to-day grants administration including via our Salesforce database.
This is a chance to join an organisation in the early years of its life, to contribute to shaping our grant-making and make an impact in an area you are passionate about.
The person:
The successful candidate will have a proven track record in grant-making in the charity sector, ideally having worked for a Trust, Foundation or Grant-making organisation which supports charities in the UK which strive to improve people’s lives. This will have included experience of carrying out due diligence/charity analysis, grant monitoring, making funding recommendations and managing relationships with young people and stakeholders from a wide range of backgrounds. Exposure to youth mental health or a related field will be useful but not essential for the role.
This person will have exceptional levels of emotional maturity, discretion and diplomacy and will be an excellent communicator both verbally and in writing. An outstanding administrator with proven IT skills including MS Office, video conferencing and databases, this person will also have a keen eye for detail, the ability to multi-task and to plan ahead and to prioritise effectively. Whilst being able to process quite complex information easily, this person will be able to communicate simply and positively and will have a “can do” approach to their work. Experience of guiding and advising grant applicants will be important in addition to being responsive to others’ needs whilst being flexible and adaptable in a constantly evolving environment.
This role presents a fantastic opportunity to join this great organisation at a pivotal point in its development and offers plenty of room for professional development whilst working, learning and collaborating with an experienced, professional and friendly team.
Location: Holborn, Central London, with occasional travel
Role: Hybrid (minimum 3 days a week in office)
Duration: Permanent
Reports to: Senior Programmes Manager (UK)
Deadline for Submission: July 10, 2025
Salary: £38,000-£42,000
Role Summary
Beyond Sport is seeking a dedicated Grants Manager to lead our end-to-end grant-making process across our global programmes. This partner-facing role will lead all grant application processes, including due diligence, approvals and agreements as well as grantee relationship management through the life cycle of the grant.
This is a fantastic opportunity to work in a truly global organisation. The successful candidate will collaborate closely with the team in both the US and the UK, reporting to the Senior Programme Manager (UK). The position will support the strategic programme implementation and work alongside specialists in the team on Monitoring and Evaluation and Events & Capacity-Building.
Key Responsibilities:
Grant Management
- Lead on all communication with grantees (and award recipients) across programmes.
- Manage grantee payment and reporting schedules with clear expectations and communications.
- Build and own the organisation's system of communicating with grantees (and award recipients).
- Collaborate with Finance on grantee bank account details, payments, and invoicing.
- Coordinate with the team to support grantees through marketing, events, and capacity building opportunities. Work cross-team to support grantees to fulfil monitoring and evaluation of grant requirements, insight surveys and financial reports where needed.
- Maintain the grantee CRM database, ensuring data is accurate, up-to-date, and easy to use.
Grantee Selection Process
- Manage the grant application process from start to finish for funding and award programmes.
- Lead the preparation of all grant applications including fund design, funding criteria, design of application and review scoring process.
- Responsible for supporting potential applicants during the open application period.
- Lead on all tasks required once the application process is closed, including collating and summarising applications, scoring and recommendations and due diligence.
- Coordinate with external expert advisors, judges or participatory panels with transparency around roles, timelines and compensation.
- Draft and process the signing of grantee approvals and agreements engaging with the Board of Trustees in grantee approvals where needed.
- Collaborate with the Monitoring and Evaluation Lead on key data from selection processes to inform the Beyond Sport Measurement Framework and learning.
- Manage the system of storing relevant up-to-date application information in our CRM database.
Miscellaneous
- Where required manage and support specific global programme or awards including partnerships management and design.
- Advise and support the development of the Beyond Sport Awards.
- Understand new trends in grant-making and recommend new approaches to processes.
- Contribute to organisational strategy and objectives.
- Support with agreements for consultants, advisory groups and judging panels for experts supporting grant-making for both UK and US programmes.
- Support business development with opportunities which rely heavily on grant-making or award-making.
- Support back donors and key stakeholders' relationship management across Beyond Sport’s funded programmes.
You will have:
- 4 years’ experience working in a charity or foundation with focus on grant management and application processes.
- Experience with diverse grant-making approaches such as participatory grant-making or grant-making to social enterprises.
- Excellent written and verbal communication skills
- Analytical and problem‐solving skills.
- The ability to communicate effectively.
- An empathetic approach to partners’ priorities and objectives.
- A highly organised approach to all tasks with experience in effective project management.
- Proficiency with Excel, Word, PowerPoint and other Microsoft Tools.
- Comfortable working in a fast-paced, deadline-driven environment.
- A dependable approach to work and ability to manage deadlines effectively.
- A deep belief in the ability of sport to create social change
- Ability to work independently while collaborating with a supportive team when needed.
- The right to work in the UK.
You may have:
- Experience using CRMs such as Zoho.
- Experience using digital application platforms such as SurveyMonkey Apply.
- Experience with cross-cultural communications and an understanding of global perspectives and realities.
- Additional languages are desirable.
- A global perspective and passion for social impact through sport.
For you:
- 22 days annual leave, plus office closure between Christmas and New Year’s Day
- Flexible working arrangements
- Private health insurance plus cash plan
- Health and Wellness Programmes
- 2 Wellness days per year
- Bike to Work Scheme
- Donation to a charity of your choice for your birthday
- Pension contributions
About Beyond Sport
Beyond Sport is an equal opportunity employer. We actively celebrate diversity and are proudly committed to creating an inclusive environment for all employees. To this end, we do not discriminate on the basis of race, color, religion, gender, national origin, disability, veteran status, marital status, sexual orientation, or any other characteristic protected by applicable law. We encourage candidates of all backgrounds to apply.
With offices in London and New York, Beyond Sport is a global foundation (US 501c3 and UK public charity) that supports initiatives, generates ideas and builds partnerships that purposefully use sport to address the world's most pressing issues. Since 2008, we have:
- Provided approximately $13.3M in grants to 475 projects, using 58 different sports across 79 countries, while also providing in-depth capacity building support to countless others
- Built platforms for change - convening and facilitating issue-led communities that inspire and create new ways of thinking and new collaborations
- Amplified sport with intent - using engaging storytelling to elevate the work of a dynamic and diverse partner network to our global following
We’re constantly growing, innovating, creating, and delivering, and while we have offices on two continents (NYC and London) and do projects in cities all over the world, we are a team that is close-knit, caring, and dedicated – both to our work and to supporting each other. We witness first-hand how sport can change lives, and we are immersed in the development and business side of sport and social responsibility, making our position unique. We want people to work with us who find this environment exciting and meaningful and who see opportunities everywhere.
As a subsidiary of Benchmark, which invests in the value of togetherness, we value diversity and strive to foster a working environment that is inclusive, supportive and ensures that everyone is heard and valued for their contributions. We know that a diverse, equitable, and inclusive workplace is one that is competitive and resilient. We are an equal opportunity employer and welcome people from all backgrounds, cultures and experiences.
To apply:
To apply, please upload a copy of your CV and a covering letter that outlines why you would be right for this role to the portal.
Deadline – Midnight July 10, 2025.
Beyond Sport invests in communities, programs and partnerships that are creating a more progressive world through sport.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Volunteering Matters works with around 5,000 volunteers, 7,500 beneficiaries and 60 projects throughout England, Scotland and Wales each year. At present, records are locally managed, relying on project-based IT solutions to record and report on activities. To improve our efficiency in this area, we will be introducing a new digital platform for use across our work. In spring 2025, we will be inviting potential providers to tender, asking them to tell us how they can work with us to develop an organisational-wide digital management tool that helps us manage our volunteers and activities more effectively.
In this role, you will operationally manage the activities and tasks outlined in the CRM project plan, working closely with the Head of Volunteering & Engagement, the CRM Strategic group and the CRM Working group. The project plan includes four stages: (1) Understanding/prioritising our organisational needs, (2) Mapping potential providers, (3) Commissioning and deciding on a provider, (4) Implementation of a new system. We are currently at Stage 2, moving into Stage 3.
This is a fixed term role with a two-year commitment (18 month contract) and delivery plan. You will work closely with the National Volunteer Engagement Manager to help embed the new VMS or CRM across our delivery team, working practically and equitably with colleagues to understand any individual challenges or needs and finding appropriate ways to support them.
We’re looking for a highly organised and proactive CRM Project Manager to lead the next phase of our CRM development project.
You’ll operationally manage the delivery of our CRM plan, support the commissioning of a new system, and develop and drive forward a clear implementation strategy. You’ll work closely with internal teams and external providers to ensure smooth delivery, while coordinating training, ensuring compliance, and embedding inclusive practices.
If you’re experienced in project management, stakeholder engagement, and system implementation — and you're passionate about making a difference — we’d love to hear from you.
The post will require occasional travel to various locations in the UK.Please refer to the full job description for further details.
DBS/ PVG
This role requires full DBS/ PVG clearance.
Our Values & Way of Working:
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer.
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send a updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Meetings and Events Manager
Reports to: Senior Manager, Team and Operations
Hours of work: Full time
Salary: £35,000 to £40,000 according to experience
Location: High Holborn, London (this role is office based located between Russell Square and Chancery Lane)
Job type: Permanent
Job summary
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a Society of over 1,700 members from 100 countries, who work in, or are interested in tropical medicine and global health.
RSTMH organises and participates in events as a crucial way of showcasing, discussing, and debating key areas of tropical medicine and global health research and practice. Our range of events are wide. We deliver conferences and webinars, social events, research meetings for early career professionals, and high-profile debates and discussions. They happen across the UK and around the world, both online and in person. Our events add to the impact of our work in tropical medicine and global health, but also raise funds to allow us to continue our work as a charity.
The Meetings and Events Manager would lead on the delivery of the RSTMH meeting and events strategy. The role requires a self-starter who is excited by the prospect of working on such a broad range of meetings and events. The candidate needs to have excellent communication and relationship building skills, and to be organised, flexible with a great attention to detail. They should be comfortable liaising with venues for meetings space, developing budgets for events, managing logistical aspects of the events programme and setting up new events online and in person.
Main responsibilities
- Overall responsibility for the meetings and events programme, achieving its financial and other goals and KPIs under the existing strategy
- Overall responsibility for the delivery of the events with a focus on expanding global reach, supporting careers, and improving the financial position
- Manage events from conception to completion - delivering events to the highest standard to meet their objectives of success – quality and cost effectiveness
- Attend the Meetings and Events Committee, optimising meetings including helping set the agendas, leading discussions, writing minutes, liaising with the Chair
- Assist to identify, appoint, and manage Scientific Chairs, Committees, and Sub Committees to secure event speakers, secure attendees and sponsors
- Overall management of the income being delivered from ticket sales, sponsorship and other income streams linked to meetings and events, with support from line manager and CEO
- Responsible for the income and expenditure budgets and monthly reforecasts for our meetings and events, and ensuring accurate financial record keeping
- Support and train colleagues to run meetings and events online.
- Work with the team to develop all event materials – physical and digital
- Work with CEO and Senior Manager to identify sponsors, develop proposals and negotiate income
- Produce comprehensive event briefings for speakers, team, and Board
- Support and attend events, sometimes out of office hours, in and out of the UK
- Evaluate and report on the success of each event and consider areas of improvement
- Ensure up to date event information is publicised on the website and on other RSTMH channels
- Work with the team at RSTMH to develop and implement a marketing plan for events
- Manage all event enquiries, from external and internal stakeholders
- Liaise with and manage relationships with event stakeholders internally and externally, including suppliers, members, committees, Board, speakers, sponsors, exhibitors
- Work with the Membership Manager to maximise the engagement of event attendees in RSTMH’s work, and conversion of events attendees to be members
- Develop processes to ensure we capture all data from events, through our CRM
- Ensure efficient processes exist for ticket sales, paying expenses and invoices and all other aspects of RSTMH meetings and events
- Develop longer-term event strategy for RSTMH
- Document and maintain accurate process and guidance documents for the Meeting and Events role.
Person specification
- Professional and articulate
- Degree level education or relevant proven work experience
- At least 3 years proven track record of managing and delivering in person and online events including selecting and negotiating agreements with suppliers, drawing up cost and income budgets, delivering events and monitoring and evaluating their success
- Strong experience of working with a CRM system
- Experience of running online events, with knowledge of variety of platforms
- Strong project management and organisational skills
- Evidence of working with events committees and managing suppliers to deliver events
- Strong budget management experience including forecasting, and planning
- Excellent problem-solving skills with a proactive approach and mind-set
- Excellent communication skills, both written and verbal
- Brilliant time management and task prioritisation skills
- Evidence of working with team and Board members
- Meticulous attention to detail
- Can-do attitude to take ownership of events
- Relationship building skills, being able to inspire others and bring them with you
- Passion for RSTMH and its work
- Reliable team player – able to identify areas of interaction with other activities of our work, and able to work with team to increase success
- Willingness to work unsocial hours as required, and to undertake travel outside of London and the UK, with reasonable notice
- Motivation to hit the ground running
The deadline for this role is 5pm BST 13th July.
Please note that we will be interviewing candidates before this date so may close recruitment before the deadline.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).
No agencies please.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).
Position: Data Operations Manager (Technology/IT)
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Data Operations Managers sit within Product and Systems Management team.
Our Data Operations Managers have a key role in ensuring our end to end processes are working through our central CRM system. These processes include the processing of our income through the system such as Gift Aid, regular giving and special events, Direct Debits.
This role also ensures our end to end data flows are fit for purpose and that data within it are clean, accessible and available.
This role is responsible for:
- Custodian of our CRM data and responsible for major data import/export into the system including data validation, de-duplication, cleansing and fixing of data throughout the multiple data systems.
- Responsible for the curation and management of import and export routines of key fundraising data using appropriate tools.
- Responsible for forming and managing how the functions work within the Organisation to build key relationships with key data users to ensure data is correctly ingested
- Responsible for defining and setting standards and principles of data use in the system and fully enforcing these principles across the Organisation and to suppliers.
- Maintenance of legacy systems and processes where necessary
For this role we’re looking for:
- SQL (SSIS, SSRS) knowledge
- Knowledge of Dynamics CRM 365 and associated technology
- Working knowledge of KingswaySoft
- Knowledge of deduplication techniques
- Proven data management skills and experience
Closing date for applications: 9:00am on Monday 14 July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Data Operations Manager
Contract type: Permanent – 35 hours per week
Location: UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £44,168 - £46,493 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Data Operations Team sits within the wider Supporter Experience and Operations team, within the Mass Engagement Department at WaterAid. The team is responsible for enabling a high-quality supporter experience through best in class data operations, ensuring tasks are effectively managed across the team. This role leads on all aspects of data imports, Direct Debit processing and Gift Aid claims, enabling WaterAid UK to maximise its fundraising potential, ensuring compliance with financial and data regulations and maintaining high data quality standards.
About the role
As our Data Operations Manager, you will ensure the accuracy and efficient management of data imports and core income processes such as the Direct Debit and Gift Aid claims. You will work closely with key stakeholders in Performance and Insight, Finance and Mass Engagement to drive sustainable change.
In this role, you will:
- Manage the day-to-day data operations (including data imports, Direct Debit submissions, submitting Gift Aid claims to HMRC)
- Line Manage two Data Operations Officers, providing support, coaching and mentoring
- Manage the workload and responsibilities of the Data Operations Team, ensuring that tasks are carried out on schedule and within agreed SLAs
- Identify opportunities to improve efficiency and accuracy through automation or system enhancements
- Build strong operational relationships with key stakeholders in the Data Engineering and CRM teams, as well as with WaterAid’s third party agencies, to identify areas for improvements and rapid problem fixing, particularly in relation to managing data rejects
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Excellent problem solving and communication skills
- Strong experience of using relational database packages and working with large and complex data sets
- Experience of leading, managing and motivating others and driving change
- Experience of measuring and reporting on team performance against Key Performance Indicators (KPIs)
- Experience of using SQL
- Knowledge of BACS, Direct Debit and Gift Aid HMRC regulations
Although not essential, we’d prefer you to have:
- Good working knowledge of the architecture and functionality of Microsoft Dynamics 365
- Demonstrable experience in Direct Debit and Gift Aid processing
- Experience using Azure DevOps
Closing date: Applications close 12:00pm UK time on 14/07/2025. Interviews are expected to take place week commencing 21/07/2025
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Preemployment screening : To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All preemployment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UKbased roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybridworking arrangements
- Season ticket loan
- Free annual eye tests
- ‘Pay As You Give’ charitablegiving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Paid sabbaticals
- One paid volunteer day each year
Our global commitment:
Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued.
Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life.
Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees.
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





At Target Ovarian Cancer, philanthropy is absolutely central to achieving our mission to double survival from ovarian cancer, delivering around a third of our income. With strategic support from our senior leadership team, CEO and Board, this role is an opportunity to make your mark in a varied and rewarding job.
As our new Philanthropy & Partnerships Manager you will account manage a portfolio of major donors, trusts & foundations and corporates, including warm donors and new prospects. We’ve laid strong foundations, with a compelling case for support, clear propositions, a core group of committed donors and a refreshed prospect pipeline. Now we are looking for an ambitious and results-driven fundraiser to build relationships with these funders to deliver sustainable income over the long-term.
To be successful in this role, you will enjoy working with a range of funders, from major donors to traditional foundations to brand-led corporate partners. No two days will be the same, and you will thrive on pace and finding new opportunities. You’ll enjoy real autonomy and the chance to build relationships directly with high-value supporters, making a tangible impact in a collaborative and encouraging environment. Our networks are currently underdeveloped, which means there’s a meaningful opportunity to make your mark - developing new relationships and delivering significant results.
What we’re looking for:
- A motivated, ambitious and results-driven fundraiser who is confident building high level relationships.
- A strong communicator, able to develop and deliver compelling comms in writing and verbally.
- A capable project manager with strong attention to detail, who can deliver work proactively and collaboratively.
At Target Ovarian Cancer, we’re a values-led, insight-driven organisation with a progressive, empowering culture and an experienced leadership team that champions agility and innovation. We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. We are also investing in our future. Join us and together we'll fight for a world where everyone with ovarian cancer lives.
This is a permanent, full time role. We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office in Angel, London when required.
Please submit your application by midnight on Thursday 10th July. The provision date for first interviews is Thursday 19th and these will be carried out on Teams.
We want to make our recruitment accessible to all, if there is a way we can support you in your application, please contact us.
Target Ovarian Cancer does not hold a sponsorship licence and therefore cannot sponsor any individual to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships Manager (Corporate and Philanthropy)
Remote, with UK travel
4 days or 30 hours per week
£40,000 FTE, pro-rata £32,000
If you are imaginative, entrepreneurial, and able to persuade people and organisations to support one of the most important causes in the UK today, this could be the opportunity you have been waiting for. This is an outstanding opportunity to build your professional brand in a transformed organisation with ambitious plans for the future.
For more details see job description.
To apply, please send us a CV describing your achievements to date in your career. As we have an immediate need to fill this role, please give details of your availability to start date.
Shortlisted applicants will then be asked to submit a short PowerPoint presentation (no more than 10 slides), demonstrating both your understanding of the opportunities for AMR Action UK to partner with Corporates and with Philanthropic individuals/organisations, and why you are the right person for the role.
As we have an immediate need to fill this role please apply early as shortlisted applicants may be asked for their PowerPoint presentation and to interview quickly.
The closing date is 13th July 2025.
As we have an immediate need to fill this role, shortlisted candidates will be contacted to provide their PowerPoint presentation and to arrange an interview within short timescales.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a fully remote, purpose-led and meaningful leadership role, one where you will be dismantling the motherhood penalty for thousands?
Our client’s work sits at the intersection of providing information and support, research, raising awareness, and advocating and campaigning for change – always with a bold, unapologetic commitment to justice for mothers and parents.
Their impact over the last 10 years speaks for itself with 20,000 supported through their one-to-one advice line, successfully influenced key changes in UK law, including the Day-one right to request flexible working, and extended redundancy protection for pregnant women and new mums. Over 150 mentions in Parliament, Thousands of pieces of media coverage, including front-page features in The Times, The Guardian, and The Daily Mail and over 400,000 followers across social media, building a powerful digital movement
Culture and Inclusion
As Community and Membership Engagement Manger you will work with a wonderful Head of Communications and Campaigns, within a team values differences, is inclusive and passionate about creating a fairer world for working parents and mums.
The lived experiences we’d love you to have
Our client is not a “box ticker” instead they are a progressive and inclusive employer, one where they value your lived experiences and skills just as much and can see behind any gaps you might have on your CV.
As a Community & Membership Engagement Manager, you will own and manage our clients digital engagement strategy, ensuring members, supporters, and volunteers are engaged, informed, and active. You will oversee PTS’s owned media platforms, including membership channels, private forums, email newsletters, and social engagement spaces.
This role is about more than just community management, it’s about creating an inclusive, welcoming, and representative movement. You’ll engage underrepresented voices, ensure accessibility, and create content that speaks to a diverse range of parents. If you’re passionate about building online movements, crafting compelling content, and ensuring all parents feel heard and valued, we’d love to hear from you.
A core part of this role is diversifying our audience and ensuring our community is truly reflective of all parents, including Black, Asian and minority ethnic women, disabled parents, LGBTQ+ parents, and low-income families. You’ll develop inclusive strategies to expand PTS’s reach and remove barriers to participation, ensuring that those most affected by the motherhood penalty are at the heart of our work.
To be successful in this role, you will have experience and knowledge, demonstrating an ability to:
· Build Community & Digital Engagement, creating a brave and fearless movement
· Drive membership growth & engagement
· Create storytelling & user-generated content (Nothing About Us Without Us)
· Create, lead and manage digital content & online events
· Compile, interupt and use data, performance & continuous improvement
In return for your passion, commitment and hard work, you will receive some of the most competitive benefits across the sector, whilst knowing that every day you are changing the lives of parents, families and the workplace. Your passion for gender equity will be shape the lens through which you storytelling and campaign tirelessly for the good of the millions of women who continue to lose their jobs, get passed over for promotion and face a penalty for being a mum.
Here are just some of the benefits they offer:
· Flexible working is embedded in our culture with employees working different hours, and days of the week.
· 34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff.
· Paid leave between Christmas Day and New Year’s Day.
· 2 paid ‘’Wellbeing Days’’. These are days that can be booked off with no notice and no questions asked.
· 5 days paid leave to care for dependents.
days at nursery or school, or for activities such as sports day or school plays.
· Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%
· Enhanced maternity, paternity and adoption pay.
· Work from home onboarding and office set up
Next steps
We would love you to apply, which is a simple and transparent process, with a screening and interview stage with Scoutess Consultancy (recruitment partner for this role) and a one-stage interview with our client w/c 21st July (interview 24th July). Please note the advert will close on Sunday 13th July at midday, however, you may be contacted earlier if shortlisted.
Please apply via Charity Jobs, sending your CV alongside a covering letter of no more than 500 words detailing your suitability for the role.
Charity working to end the motherhood penalty.
Position: People & Community Manager
Reports to: Executive Director
Collaborates with: Centre Operations Manager & Spiritual Programme Coordinator
Location: Jamyang Buddhist Centre, London, with the option for some remote working.
Preferred Start Date: Early September 2025
Salary: £28,000 - £32,000 (depending on experience)
Hours: 35 hours per week, with occasional evening and weekend work (TOIL provided).
Application Deadline: July 16
Purpose
As People & Community Manager you nurture Jamyang’s values-aligned culture and strengthens its sense of community, both internally and externally. This role bridges HR admin, onboarding, volunteer coordination, and community engagement - ensuring staff and community members alike feel welcome, heard, and supported. You also help embed our collective commitment to a liveable future - ensuring that care for the environment is reflected in how we work, communicate, and come together as a community.
Key Responsibilities
1. HR Administration & Onboarding
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Oversee day-to-day HR administration, liaising with Jamyang’s external HR consultancy for specialist support.
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Coordinate onboarding processes, ensuring a warm, inclusive welcome aligned with Jamyang’s values.
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Support managers with HR processes such as probation reviews and leave tracking.
2. Volunteer Programme Coordination
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Coordinate recruitment, onboarding, and ongoing support of volunteers, ensuring rewarding and meaningful experiences.
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Develop volunteer role descriptions, training resources, and appreciation initiatives.
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Liaise with the Centre Operations Manager and Education Department to align volunteer support with operational needs.
3. Community Engagement & Events
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Organise community consultations, listening circles, and social events to foster connection and belonging.
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Act as a point of contact for community members seeking engagement opportunities.
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Support communications that build a vibrant and inclusive Jamyang community.
4. Culture Stewardship & Equity, Diversity, and Inclusion (EDI)
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Develop and implement initiatives that embed Jamyang’s values—care, interconnectedness, warmheartedness—into daily work life.
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Champion EDI by:
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Supporting the implementation of Jamyang’s EDI strategy in collaboration with the Executive Director and the Education department.
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Organising awareness-raising activities such as training, book clubs, community discussions, and inclusive programming.
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Advising on inclusive language and practices in external communications (in collaboration with the Comms Manager).
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Monitor and report on EDI progress, sharing insights and recommended actions with the leadership team.
Is This You?
The successful candidate is a warm-hearted, values-driven communicator who thrives on building bridges between people and communities. They bring a thoughtful, grounded approach to fostering inclusion, supporting volunteers, and embedding EDI into all aspects of Jamyang’s culture.
What You’ll Bring to the Team
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3–5 years’ experience in HR administration, volunteer coordination, or community engagement, and are confident working with people across a wide range of backgrounds.
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Community Organiser: You have hands-on experience coordinating volunteers, running onboarding processes, and bringing people together through events or community consultations.
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Organised Operator: You’re comfortable juggling multiple priorities, with strong time management, planning skills, and a methodical approach to getting things done.
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Trust Builder: You foster connection through clear, compassionate communication and an openness that helps others feel seen and included.
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Tech-Savvy Organiser: You’re comfortable using tools like BreatheHR, Asana, Microsoft Office, and event platforms to keep things running smoothly.
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Inclusive Ethos: You understand EDI and safeguarding principles, and actively foster a safe, welcoming environment for all.
Compensation and Benefits
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£28,000–£32,000 per year, depending on experience
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35-hour workweek (below market average), supporting a healthy work-life balance
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33 days’ paid holiday (including bank holidays), above the UK statutory minimum
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Opportunities for professional development and training
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A warm, values-driven work environment at the heart of Jamyang Buddhist Centre
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Healthy, home-cooked vegan lunches provided on working days
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Free access to our full programme of teachings and events (unless otherwise indicated)
We warmly welcome applications from people of all backgrounds and lived experiences. We’re committed to building an inclusive team that reflects the diversity of the communities we serve.
Jamyang London Buddhist Centre is a peaceful charity offering Buddhist education, community and a sense of calm in the city.




The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with a well-known national organisation to recruit a Volunteer Programme Manager to lead their Volunteer Leader department. This is a fantastic opportunity to support and shape a team of over 300 volunteer tour leaders, while managing a small in-house team and playing a key role on the Senior Management Team.
Salary: Circa £55,000
Location: Hertfordshire (3 days office-based, 2 from home)
Key Responsibilities:
- Lead volunteer recruitment campaigns and onboarding processes
- Oversee volunteer training and ongoing development
- Manage a team of three staff and set departmental objectives
- Allocate leaders to tours, ensuring the right match of skills and availability
- Maintain strong volunteer engagement through effective communication and support
- Represent the department in crisis planning, operational meetings, and strategic forums
- Ensure all leader documentation, systems and resources are up to date and efficient
About You:
- Experienced in managing volunteers and/or volunteer programmes
- A confident people manager with great communication skills
- Strategic, well-organised and calm under pressure
- Ideally with a passion for walking, travel, or outdoor leadership
This is a key role in a values-driven organisation delivering enriching experiences across the UK. You’ll need a collaborative approach, a strong service mindset, and a genuine interest in people and community.
For more information please submit your CV to .
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Are you a visionary designer and storyteller ready to inspire global audiences?
Do you want to use your creative skills to help change young lives around the world?
Join King’s Trust International – a global charity founded by His Majesty The King to tackle youth unemployment and empower young people to learn, work and thrive. We deliver life-changing programmes in over 20 countries, helping young people build brighter futures.
We’re looking for a Creative Content Manager to lead the design and development of powerful visual and video content that brings our work to life. From compelling social videos and campaign assets to reports and print materials, your work will elevate our global brand, engage key audiences, and amplify the voices of the young people we serve.
You'll play a leading role in:
- Designing creative content across digital and print platforms
- Storyboarding and editing videos that inspire action
- Managing and collaborating with external creatives and suppliers
- Overseeing our global content library (DAM) to ensure assets are accessible, impactful and used effectively
You’ll work closely with an experienced marketing team and creative partners across the world, from the United Kingdom to Nigeria, India to Jamaica. This is a unique opportunity to make your mark at an organisation growing in influence, ambition and reach.
What we’re looking for:
- A strong portfolio demonstrating graphic design and video storytelling skills
- A passion for content that informs, moves and inspires
- Experience managing content pipelines and creative suppliers
- An eye for detail and a heart for purpose-driven work
- Experience working with international or culturally diverse audiences
- Confidence using Digital Asset Management systems or content libraries
How to apply
As part of your application, we’d love to see examples of your creative work. Please include:
- A link to your design portfolio
- Evidence of your video editing work – such as a YouTube or Vimeo link, or social media accounts that showcase your work
Applications without examples of design and video work may be at a disadvantage, so please show us what you can do.
The client requests no contact from agencies or media sales.
Are you a strategic thinker who thrives on turning data into actionable insight?
Do you want your research skills to help drive social justice and support women and girls around the world?
A leading international charity is seeking a strategic and analytical Prospect Research Manager on a 1 year fixed term contract to lead its prospect research strategy - helping to drive income, deepen donor engagement, and strengthen the impact of their work.
This is a pivotal opportunity for a data-driven professional to shape and deliver a high-impact research strategy, manage a healthy prospect pipeline, and provide actionable insight to support major donor, trust, and corporate fundraising.
Benefits
This organisation offers hybrid and flexible working. They offer 27 days holiday plus time off for volunteering. They offer a competitive pension. They have regular reviews with employees.
The Role
The Prospect Research Manager will lead the development and implementation of a robust prospect research strategy, working closely with senior stakeholders to identify and prioritise opportunities. The role includes line management of a Partnerships Insight Officer and collaboration across teams to deliver high-quality donor intelligence, due diligence, and pipeline reporting.
Key responsibilities include:
- Designing and delivering a strategic prospect research and pipeline management framework
- Providing insight, analysis, and due diligence to support engagement with high-value donors
- Managing prospect allocation and overseeing moves management processes
- Championing the use of the CRM (MS Dynamics), ensuring data is accurate, accessible, and effectively used
- Producing KPI reports and supporting compliance with fundraising regulations and data protection laws
Candidate Profile
The ideal candidate will bring:
- A collaborative, values-driven approach to leadership and teamwork
- Excellent analytical, organisational, and communication skills
- A deep understanding of data protection, due diligence, and compliance best practices
- Strong knowledge of CRM systems such as MS Dynamics, Raiser’s Edge, or similar
- Proven experience in prospect research and pipeline strategy within a high-value fundraising environment
- A genuine commitment to feminist principles and anti-racism.
- Line management experience and a background in international development or INGOs are desirable but not essential.
Why Apply?
This is a unique opportunity to join a mission-led organisation at the forefront of global change. The successful candidate will play a key role in enabling strategic fundraising that supports transformative work for women and girls around the world.
How to apply
Please get in touch by email or phone. We would be happy to discuss the opportunity further and share a full job description. Please share an updated CV.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Housing Services Manager
Are you a people-focused housing professional who thrives in a fast-paced, community-driven environment? We’re looking for a Housing Services Manager to lead a multi-skilled team delivering high-quality housing services, tenancy support, and estate management.
Position: Housing Services Manager
Salary: 48,540.20 per annum
Location: North London / Hybrid
Contract: Full time / Permanent
Closing Date: 7th July 2025
Interview Date: 11th July 2025
In this role you will:
- Lead and develop a high-performing team of Housing professionals including Estate Managers, Welfare and Safeguarding Officers, and more.
- Oversee all areas of housing management including allocations, lettings, tenancy sustainment, income collection, and estate services.
- Drive service improvements aligned to the Better Social Housing Review and Social Housing White Paper.
- Manage contracts for cleaning, grounds maintenance, and other estate services.
- Monitor budgets and ensure effective rent and service charge management.
- Support digital innovation in tenancy services and customer engagement.
- Collaborate with Asset Management and local partners to enhance housing standards and community wellbeing.
- Take part in the out-of-hours duty rota and contribute to wider operational responsibilities.
About you:
We’re looking for an experienced housing leader with a proactive, collaborative approach and strong organisational and communication skills.
Essential skills & experience:
- Proven experience managing a range of housing management functions.
- Strong leadership skills and the ability to coach and develop a high-performing team.
- Knowledge of regulatory requirements including Consumer Standards and Building Safety.
- Confident with digital systems and mobile working practices.
- Experience managing budgets and service contracts.
- Ability to deliver effective performance reporting and customer feedback analysis.
- Commitment to inclusion, safeguarding, and resident involvement.
Desirable:
- Chartered Institute of Housing (CIH) qualification (level 2 or above) or willingness to work towards one.
- Understanding of the needs of vulnerable tenants, especially in supported and sheltered housing.
About the organisation:
The organisation manages over 1,400 properties in the London Boroughs of Hackney, Tower Hamlets, Southwark, Redbridge and Barnet, and the Borough of Hertsmere. They have been delivering quality homes for over 100 years and are committed to providing safe, well-maintained properties while creating vibrant communities. Join the team to be part of a forward-thinking organisation that values innovation, inclusivity, and professional growth!
Other roles you may have experience of could include: Housing Manager, Tenancy Services Manager, Neighbourhood Services Manager, Area Housing Manager, Estate Services Manager, Supported Housing Manager, Housing Operations Manager.
This is an exciting opportunity to make a genuine difference in the lives of residents and communities. If you’re passionate about excellent housing services and team leadership, we’d love to hear from you!