Communication manager jobs in regents park, greater london
Role: Full-time* Trust & Foundations Manager
Salary: £37,000 - £40,000 dependent on experience
Location: Remote, with occasional travel to Edinburgh or London
This position is full-time; however, for the right candidate, we would consider a four-day working week (or equivalent reduced hours) at the full salary rate, depending on the demonstration of exceptional relevant experience.
ABOUT US
School of Hard Knocks (SOHK) is an education charity that exists to empower and support young people living in complex and challenging circumstances. We use rugby to foster an environment of genuine acceptance, where the sport becomes a platform for participants to improve their confidence, communication skills, commitment, self-control, and ability to work effectively within a team. Through group learning and one-to-one mentoring, SOHK helps young people (re)engage with education and safeguard their wellbeing.
Ninety percent of our participants report feeling more confident and more engaged with school after taking part - with long-term effects on attendance, attainment, and life outcomes. Find out more about our Schools Programme here.
SOHK is at a new and exciting stage of development. Having delivered its programmes to thousands of adults and young people over the past 13 years, in 2024 we chose to focus solely on working in schools. This shift responds to a dramatic rise in need among young people in the UK, many of whom are struggling to navigate adolescence amid rising poverty, a mental health crisis, and increasing isolation.
We plan to double the number of young people engaging with our programmes over the next five years. We are also making significant investments in our impact function, to better understand how we can maximise the benefits for participants and attract more attention and investment to social and emotional learning (SEL) interventions.
Our Mission:
To empower young people to fully realise their potential.
Our Vision:
A society in which every young person has an equal opportunity to succeed.
OVERVIEW
The Trusts & Foundations Manager will play a central role in shaping SOHK’s future growth. They will lead on major grant applications, support targeted bids aligned with regional delivery, and manage relationships with existing charitable funders.
Around one-third of SOHK’s £1.5 million income currently comes from grants, with active partnerships including major funders such as the Garfield Weston Foundation and Impetus. Sustaining and growing this income will require proactive research, strategic outreach, and a highly organised, detail-focused approach to both applications and stewardship.
The role works closely with the CEO, who is committed to leveraging their time and networks to support fundraising success. The post-holder will also collaborate with Regional Directors and other fundraising colleagues, while enjoying a high level of autonomy and contributing to the long-term direction of SOHK’s Trusts & Foundations strategy.
KEY RESPONSIBILITIES
- Develop and submit high-quality funding proposals, including applications for six-figure and multi-year grants, by meeting appropriate deadlines and tailoring applications so they appeal to different funder priorities
- Manage and develop a strong pipeline of Trust & Foundations funders for future years, including researching and prospecting new leads through active outreach
- Work with the CEO, Regional Directors and overall fundraising team to identify key funding priorities and strategically deploying the capacity available
- Develop and keep the fundraising CRM updated as a central source of trusts and foundations knowledge, clearly identifying funding gaps and adjusting targets
- Strengthen existing funding partnerships through warm stewardship and efficient grant reporting, maximising the charity’s chances of repeat funding
- Build upon the organisational strategy for scaling trusts & foundations income
SKILLS & EXPERIENCE
Essential
- Demonstrable track record in leading on successful medium and major grant applications, including six-figure and multi-year grants
- Outstanding written and verbal communication skills, able to present a compelling case for support to a variety of funders
- Comfortable in understanding and presenting financial information and in creating budgets for grant applications
- Experience with CRM/fundraising databases for tracking applications, deadlines, and relationship management
- Highly organised and proactive, used to taking the lead on managing a large volume of potential grants in line with the submission dates
- Confident in liaising and engaging with external organisations, including building new relationships with potential funders who are invite-only
- Enjoy working across different teams within an organisation, bringing in new perspectives and utilising the assets and expertise of current staff for fundraising purposes
- Growth mindset, always ready to accept new challenges and opportunities to develop funding strategies.
- Genuinely buy into the SOHK mission, purpose and values
Desirable
- An understanding of how to build and develop a multi-year fundraising strategy for trusts and foundations
- Experience in social impact measurement, with a grasp on how we could use impact data even more persuasively with funders
- Knowledge of the education and/or youth work sector, understanding the impact which this work can make specifically and the context of fundraising for work in schools
- Experience, or willingness to develop knowledge, in how the charity sector can safely and appropriately utilise AI in the creation of strong funding bids and efficient reporting
TERMS OF APPOINTMENT
- Salary range: £37,000 - £40,000
- Full-time or 0.8 Full-time Equivalent - dependent on the skills and experience of the candidate, we would be open to discussing a 4-day week on full salary
- 28 days annual leave entitlement plus public holidays.
- Some travel to the different regions may periodically be required.
- Disclosure and Barring Service check will be required for successful candidates and the job is dependent on suitable references.
The client requests no contact from agencies or media sales.
Reports to: Senior Evaluation Manager
Salary: £42,800
Contract: 18 months full-time (Fixed Term Contract).
Location: Hybrid, Central London or within the UK
Closing date: 12:00 noon on Friday 15th August
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.
The evaluation team designs and implements the processes which assess the evidence for the fund’s various funding rounds. The team is also responsible for assessing, appointing, monitoring and the quality assurance of complex and rigorous impact evaluations from experts in the field.
As an integral member of our evaluation team, you will be part of making sure we make the best decisions about what we fund, design and execute the evaluations to learn from it about what works to prevent youth violence.
Key Responsibilities
The core of your job is to ensure that we commission and deliver high-quality evaluations so that we can find out the very best ways to prevent young people and children from becoming involved in violence.
As an Evaluation Manager, you will:
· Support the evaluation team to design and implement the processes for assessing the quality of evidence underpinning applications organisations make for funding.
· Provide recommendations on which applications should be approved for funding based on your assessment.
· Choose the best evaluation partner for each project.
· Lead the development of the evaluation design with grantees and evaluators.
· Review regular monitoring reports from evaluators and provide approval for payments, making sure their milestones are effectively achieved, and the work stays on budget.
· Serve as the main point of contact for the evaluation partner, providing a rigorous review and feedback on the report and ensuring that it is an accurate reflection of the learnings from the project.
· Support the evaluation team in the development of the principles and protocols we need to deliver robust and respected evaluations.
About you
You’re this sort of person who is:
· Committed to preventing young people and children from becoming involved in violence:You’re passionate about the impact of prevention and early intervention. You don't want your days to pass without making a difference.
· Experienced in evaluation: You have a strong knowledge and technical expertise in evaluation methodologies, including the ability to critically appraise the design of randomised control trials and related approaches.
· Really know what makes great research and quality evidence: You can design and draft high-quality research proposals including the sample, measurement and analysis. You’re confident in assessing the quality of evidence that underpins interventions and can guide decisions on grant applications.
· An excellent communicator:You can produce technical documents that accurately report methodological and statistical information. You will combine this with experience of communicating complex evidence and analysis in a simple and accessible format to non-experts.
· Highly organised and likes working in a team: You have excellent project and time management skills with the ability to deliver high-quality work in a fast-paced environment. You’re a valuable addition to any team by supporting others and working collaboratively. You’re flexible and able to work on your own initiative.
·Committed to equality, diversity and inclusion: You believe and act in a way that celebrates and encourages a range of experiences, views and values.
You may have, but they are not essential:
· Good knowledge and understanding of crime, serious violence or other relevant areas: This could include areas such as child development, parenting or children’s mental health from fields such as psychology, neuroscience or education research.
· Experience of commissioning evaluation or designing your own research: This includes managing research and analysis from external contractors. Experience designing and carrying out your own research would be an asset, as would experience in the ethical review process.
· Great quantitative analysis skills: This includes experience using advanced analytical software such as R, Stata or SPSS
· Knowledge and understanding of intervention and prevention science
· Knowledge and experience of evidence synthesis: You know the different approaches and have carried out your own evidence synthesis projects.
While it’s not a criterion, we’re especially interested to hear from applicants who have experienced youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please complete the monitoring form, send a CV, and attach a document with the answered application questions below. You can submit your application by clicking on the "Apply for this" button by 12:00 noon on Friday 15th August
When applying for this role, please ensure that your answer is within a maximum of 1000 words, to the following questions:
1. Tell us about why you want to work at the Youth Endowment Fund, and any experience you have that demonstrates your commitment to preventing youth violence.
2. Tell us about your experience in designing, commissioning and managing evaluations. We’re particularly interested in hearing about the methodologies and tools you’ve used to ensure evaluations are rigorous and produce robust evidence.
3. How do you ensure that your work – whether technical analysis or collaborative evaluation management – is inclusive and accessible?
Interview Process
Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place from the week commencing Tuesday 26th August 2025
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At CharityJob, we’re on a mission to help great people do great things. We connect thousands of inspiring job seekers with thousands of charities every year – and we’re proud to support the sector in tackling some of society’s biggest challenges.
We’re now looking for a Product Manager to join our existing talented team to help us shape the next chapter of our platform – improving how people discover meaningful work and how organisations attract the best peopleg they need.
The Role
As our Product Manager, you’ll take ownership of key parts of our two platforms - CharityJob and CharityConnect – from discovery through to delivery. You’ll work closely with talented teams of designers, software engineers, and our commercial teams to deliver value to both jobseekers and recruiters.
Responsibilities
- Own the product roadmap for core features across our jobseeker and employer platforms
- Lead product discovery efforts: user research, competitor analysis, market trends
- Translate insights into clear specs, prioritised backlogs, and measurable outcomes
- Collaborate with cross-functional teams to define, design, and launch improvements
- Use data to evaluate product performance and iterate quickly
- Advocate for our users and champion great user experience
- Help shape our product culture and ways of working
What We’re Looking For
- 3+ years' experience in product management and within a digital platform
- Experience delivering products from concept through to delivery and iteration
- Strong communication skills with stakeholders
- A data-informed mindset – you’re comfortable with analytics and user research
- Empathy for users and a genuine interest in social impact
- Ability to work in an environment of change - comfortable navigating shifting priorities and requirements.
- Experience in job tech, recruitment, or marketplaces is a plus (but not essential)
Why join us?
- Be part of a purpose-driven team working to support the UK’s vital charity and not for profit sector
- Competitive salary + pension scheme
- Hybrid working – 2 days working in office in the heart of Kingston upon Thames
- 25 days holiday + bank holidays
- Opportunities to learn, grow and shape the future of a trusted tech platform
Want to apply?
If you're excited to build products that help people find purposeful work and enable charities to thrive, we’d love to hear from you.
Apply now with your CV and a short cover letter telling us why you’re a great fit.
CharityJob is an equal opportunities employer. We actively encourage applications from people of all backgrounds and walks of life to join our talented diverse team. We believe diversity makes our products and team better and stronger.
We help charities find people who share their purpose, faster, easier and fairly.





The client requests no contact from agencies or media sales.
Who we're looking for
Brilliant storyteller with confidence in their digital marketing, copywriting and PR skills.
Changemaker who is excited about embedding and championing our new brand.
Motivated communicator who will improve engagement with our stakeholders.
Creative leader who enjoys a proactive and responsive environment.
Impact and evidence champion to influence target audiences, raise awareness and garner support.
Values-led collaborator who will build strong relationships with our team, members and strategic partners.
Our focus is on creating libraries of tomorrow with children and young people today.
We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.
Our charity is going through a rebirth, with a new name, strategy and brand identity launching this autumn. This is a pivotal time for a passionate, skilled communicator to join our team. We’re looking for someone to bring the energy and expertise to take us into this new chapter and to new heights, maximising impact and reach.
We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS).
What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector.
Experience as a communications professional is essential and you’ll be energised by the opportunity to:
- Raise our profile higher within the sector.
- Raise awareness of the range of activities and impacts libraries deliver for children and young people through research, evidence and compelling communication.
- Develop, manage and deliver targeted advocacy for public libraries and schools library services.
- Maintain and cultivate proactive relationships with advocacy and influencing partners to ensure children and young people are always represented in national policy discussions.
- Embed and champion a strong brand, which supports our members and resonates with new stakeholders to ensure we are the ‘go to partner’ for children and young people’s libraries.
- Maximise our use of existing and new research and data to evidence the impact of library services for children and young people’s and schools library services.
- Promote the sector-leading work of our charity, grow our membership and develop new and innovative ways to increase our reach and engagement.
- Develop a strong case for support to attract new funders and supporters.
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavour to be as accommodating as possible. If you would like to discuss specific requirements, please get in touch.
Further information including the role description and application form is available on our website.
Creating libraries of tomorrow with children and young people today.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Baobab Centre works as a non-residential therapeutic community with young asylum seekers and refugees and we are looking for an exceptional candidate with at least two years' experience of working in a busy office environment.
As a member of our non-residential therapeutic community you will participate in the development of meaningful relationships and social learning, constructing a holistic therapeutic environment where all relationships with all members of the community matter.
You will have experience managing a small team, including line management duties. You will be a key part of our multi-professional team and will be responsible for the administrative management of clinical files and supporting the clinical team. You will have excellent organisational and communication skills and be willing to participate in the life of the Baobab Community.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supported Housing Manager
Treasures Foundation offers accommodation and outreach to vulnerable women who have backgrounds of addiction, trauma, mental health and the criminal justice system. We provide housing and support until women can make the transition into their own homes, with some long-arm support extending beyond this period.
The Area Manager will work alongside the COO and CEO to help develop and manage the existing service as well as a new detox provision. Duties will include, but are not limited to, the following:
· Providing guidance to Specialist Support Manager, Project workers and Volunteers to support their professional development, ensuring that the service is run professionally, efficiently and effectively.
· Fostering a holistic approach to supporting staffs needs, through supervision and appraisals.
· Seeking and highlighting opportunities for change at project/ organisational level
· Creating and developing a group programme which meets the needs of the women and aims of the project, such as effective communication and conflict resolution
· Planning and managing the staff rota and Out of Hours emergency on call rota, required to meet the needs of the service
· Reviewing and auditing the service on a continual basis, ensuring that it meets both the needs of the residents and quality standards.
· Ensuring the safety of the houses by managing challenging behaviour, through conflict resolution and following procedures
· Fostering good working relationships with key stakeholders
· Overseeing the individual tailored programmes created by project staff.
· Helping to build and develop relationships with outside organisations in order to promote the work of Treasures and identify opportunities to achieve the best outcomes for residents.
· Adhering to relevant policies and procedures
· Ensure staff update data base system and log reports
· Updating trustees quarterly on the service by providing a written report
Person Specification
Essential
· Experience managing supported living or residential care (ideally mental health focused)
· Knowledge of working with individuals with complex or challenging behaviours
· Comfortable supporting and leading staff teams
· Strong communication and organisational skills
· Someone proactive, confident, and committed to high standards of care and support
This post is subject to an Enhanced Level with a Barred List DBS check, although we do not discriminate, and we actively welcome applications from those with lived experience of the Criminal Justice System and/or in recovery from drug and alcohol addiction.
Please note - Female only applicants please
Please submit a personal statement/cover letter
Treasures Foundation was established to provide accommodation and outreach support for women who have a history of drug abuse and offending.


Join Our Team!
Crohn’s and Colitis UK are on the look out for a new HR Operations Manager!
Reporting to the Head of People, you will be responsible for the day to day running of a proactive and supportive HR service, with an integral role in shaping and implementing improvements in line with the service goals, ensuring the smooth running of our HR processes, policies and procedures.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
About You
We are looking for someone who is proactive and highly organised, with great communication skills that can build relationships with all key stakeholders, both internal and external. Ensuring that all staff are trained, supported and motivated to deliver a consistent, effective and high quality service to the organisation.
This role is suited to an experienced HR Manager who:
- Has strong knowledge of HR processes, policies and procedures as well as employment laws, regulations & best practices.
- Can create fair and consistent HR Policies and procedures, regularly conduct audits to identify areas of non-compliance and ensure accurate records are maintained.
- Can lead operational planning and budgeting.
- Has a forward thinking and inspirational vision for the role of HR in a charitable organisation.
- Has a vision for how working practices and culture can develop for the better.
- Has a proven commitment to the principles and practices of access in the workplace and have excellent knowledge of current issues in of EDI and can implement EDI principles and policies.
- Is able to successfully balance the needs of the individual (compassion) with the operational and ambitious needs of the organisation.
- Has experience of supporting and developing managers through change.
- Is CIPD qualified.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, you will be required to attend the Hatfield office once a week and monthly directorate meetings. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Juliette Robinson, Head of People.
Please submit a CV and supporting statement via email, outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: Monday 11 August 2025 at 9am
First round interviews will be taking place remotely on 21 and 22 August.
Second round interviews will take place in person at our Hatfield office on 28 August
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
We’re on the lookout for a Senior Internal Communications & Engagement Officer who can hit the ground running in our fast-paced team for a 12 month fixed term contract. This role is all about supporting and coordinating the delivery of engaging and timely communications for both our colleagues and members. You’ll be responsible for managing a variety of content across multiple channels, from the staff intranet to email publications. This is an opportunity to truly make an impact by ensuring our internal messages are clear, on-brand, and reach the right audience.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll be working closely with our Internal Communications and Engagement team to gather, write, and edit content that resonates with both staff and members. Whether it’s contributing to our regular publications, helping to produce content for events like our Town Halls, or maintaining our intranet and digital platforms, your role will be fundamental in keeping everyone informed and connected. You'll also have the chance to get involved in producing posters and digital screens, all while ensuring a seamless experience for our internal audiences.
A key part of your role will involve measuring the effectiveness of our communications efforts. You'll be tasked with gathering feedback and providing reports to help refine our approach and ensure that our channels are always working to their full potential. Plus, you’ll help manage our internal communications inboxes, responding to queries and requests from across the organisation with a keen eye for detail and a proactive attitude. If you enjoy a bit of variety, this role will certainly keep you busy with different ad hoc projects and support for internal events as well.
Our ideal candidate is someone with a background in internal communications, ideally with experience in intranet or web publishing systems. If you’ve worked in the charity sector, that’s a bonus. You’ll need to have excellent written communication skills, be a whizz at managing your time, and bring a flexible approach to the role. Above all, we need someone who’s enthusiastic about creating great content and keeping everyone informed in a way that feels fresh and engaging. If you’re looking for your next challenge, we’d love to hear from you.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: Tuesday 19th August 2025, at our HQ, Haig House.
Preferably, we’re looking for someone who can start as soon as possible, so please include your availability in your application.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you are an internal applicant applying for this secondment, please ensure you have discussed it with your line manager and obtained their approval.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The DRIVE Service Manager will be responsible for mobilising the expansion project across London, working closely with all Boroughs and te Drive Central Team.
The DRIVE Team (Case Managers and Team Leaders) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim’s safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly, and take organisational responsibility for risk.
The DRIVE Service Manager will also line manage DRIVE Team Leaders and Case Managers where needed
Management and Development:
· Provide each Team Leader/Case Manager with monthly Case Management Supervision.
· As part of the monthly Case management supervision process, the Team Leaders and Case Manager should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan.
· Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual.
· Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary.
· Support, manage and develop Team Leaders and Case Managers, promoting wellbeing and growth within their roles.
· Ensure Team Leaders and Case Managers maintain safeguarding training up to date in line with local protocols.
· Ensure Team Leaders and Case Managers attend all training delivered by RESPECT and other relevant training.
· Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols.
Management and Performance:
· Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service.
· To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised.
· Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director.
· Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery
Strategic Management
· Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate.
· Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings.
· Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate.
· Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services.
· Share best practice with other Service Managers to further develop the role and the Drive project in general.
· Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective.
· Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase.
Recording and administrative tasks:
· Supervision sessions will be recorded on the Case Management Supervision pro- forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager.
· Ensure that Team Leader and Case Managers’ files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards.
· Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018.
· Support Team Leaders and Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work.
General tasks:
· Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events.
· Attend management meetings as directed by line manager.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- Salary: £39,784 (non-London); £42,087 (London)
- Hours per week: 35
- Contract type: Permanent
- Location: Hybrid variable role, with one day per week at our London or Bristol office
- Closing date: 9am Monday 18 August
- Interview date: Wednesday 3 September
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for an experienced Marketing Manager to lead a team of two to deliver exceptional and effective brand and marketing activity.
You’ll be responsible for the development and delivery of brand and marketing campaigns for key programmes, projects and products, aligned to our organisational priorities.
You will collaborate with colleagues across the charity, external suppliers and children and young people with cancer - and their families - to use marketing and communications approaches to achieve business goals. You’ll also drive greater public knowledge of the charity, leading to deeper levels of engagement and greater action.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document:
- Develop and deliver audience and insight-led integrated marketing campaigns for key programmes, projects and products.
- Manage and develop the Brand and Marketing Communications Officers to deliver great work.
- Support the on-going development of our audience personas and engagement work to enable effective journeys and high-quality experiences for all our audiences.
- Ensure all content and activity is representative of the people and communities we support, championing accessibility and inclusion in everything we do.
- Own the marketing planning calendar, ensuring all organisational activity is planned in at least 3 months in advance.
- Interrogate incoming briefs each week, instructing the appropriate teams to work on upcoming activity in the most efficient way.
- Ensure campaign reporting and learnings are captured and fed back into the organisation.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Proven experience developing and delivering marketing and communications campaigns, preferably in the not-for-profit sector.
- Solid experience of delivering audience and insight-led marketing activity across all online and offline channels.
- Leading and motivating a team, ensuring they are supported and managed to meet their potential.
- Involving people with lived experience through co-creation, co-production and evaluation.
- Strong understanding of marketing analytics and performance measurement.
- Excellent relationship-building and influencing skills with diverse stakeholders.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary #NonGraduatesWelcome
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team - where accountability drives impact and sustainability.
Hours: 37.5 hours, Monday – Friday (with the occasional Saturday)
Contract type: Permanent
Salary: £41,275.16 - £46,434.55 (dependant on experience and location)
What can we offer you
- Improve your work/home life balance – no more working bank holidays, Sundays, or evenings!
- Explore the surrounding area as you travel from your base to the vibrant Community Treatment Centres (CTCs) or other UK hubs, with your mileage or travel costs promptly reimbursed within a speedy 10 days.
Reporting directly to the Regional General Manager, the Operations Service Manager will lead our Treatment Centre Operations team to achieve outstanding results aligned with our organisational priorities. As the Operations Service Manager, your primary responsibility will be to provide effective leadership and management to the Treatment Centre Operations team. Your role will involve ensuring that operational priorities are aligned with the overall organisational goals fostering a culture of safety, exceptional client experience, and sustainability within the treatment centre. Additionally, you will be responsible for managing and optimising resources such as personnel, consumables, equipment, and property to ensure efficient operations.
By working closely with other Operations Service Managers and departments, you will contribute to achieving organisational objectives and ensure the consistent delivery of a safe and sustainable service. Travel to the surrounding Community Treatment Centres will be required on an adhoc basis to improve your understanding and requirements of the role.
To excel in this role, you must possess the following essential skills:
- Exemplifying desired behaviours through role modelling
- Collaborating effectively with others
- Inspiring and driving a motivated and productive team
- Making sound business decisions
- Providing a client-focused service that exceeds expectations
- Communicating key concepts, priorities, and challenges effectively throughout the organisation
- Experience of working in a Healthcare setting or with the Care Quality Commission is desirable
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
About the Role
We are looking for a creative and values-driven Communications Officer to join our growing team.
Working with our community of brain injury survivors, volunteers and staff, you will co-produce content that shares our stories, increases awareness and broadens our reach.
You’ll play a central role in promoting our services and amplifying the voices of our members.
Headway East London is an expanding organisation that provides sector-leading support services for people living with brain injury: you’ll be joining a mission-driven team where your work will make a real difference every day.
Principal Duties and Responsibilities
Marketing & Communications Delivery
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Deliver and support the implementation of our communications and marketing strategy across all channels (digital and print.
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Lead on a regular calendar of activity across social media platforms (Instagram, Facebook, LinkedIn, BlueSky, YouTube) to maintain and grow a network of online supporters.
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Lead on maintaining and developing content for the Headway East London website (using WordPress and Elementor), including blog posts, service pages and events.
Community & Co-Production
- Work with our members (services users - people with brain injury), volunteers and staff to co-create content that reflects their voices and experiences.
- Ensure accessibility is embedded in all communications, including use of plain English, inclusive visuals, and a variety of formats.
- Engage the wider Headway East London community in developing campaigns, storytelling, and communications planning.
Campaigns, Partnerships & Income Generation
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Support fundraising and development teams to plan and deliver digital campaigns that increase donations, engagement and awareness.
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Explore opportunities for brand development, partnerships and earned media that align with our values and strategic priorities.
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Maintain and strengthen relationships with local and national media outlets and stakeholders
Internal Communications
- Support internal communication needs across the organisation, helping teams stay informed and connected across multiple sites.
- Help develop internal resources and templates that enable teams to produce consistent, values-led communications.
Key Relationships - Internal and External
Internal: Members (service users), Volunteers, Day Service Co-Ordinators, Service Leads of Departments, Director of Fundraising
External: Public Audiences, Partner Organisations, Contractors e.g. Website Developers, Graphic Designers, Press
Other
Apply the Headway East London values and behaviours to every aspect of the role at all times.
Protect and enhance the interests and reputation of Headway East London internally and externally.
Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
To lead on the planning, delivery, optimisation and performance reporting of insight-led, multi-channel marketing campaigns that support acquisition, engagement and retention objectives across HACT’s products and services portfolio. The role is central to ensuring our marketing activity is targeted, measurable, and delivers clear value for our organisation and stakeholders.
Role Description
We are looking for a confident, motivated and results-driven marketing professional with a strong background in multi-channel campaign development and communications who is keen to work for a purpose-driven organisation. This role is ideal for someone who thrives in a fast-paced environment, loves creating high-performing campaigns and wants to make a tangible difference through their work.
You will be responsible for planning, executing and evaluating targeted, insight-driven marketing campaigns that drive awareness, engagement and lead generation across a wide range of HACT’s projects, services and propositions. You’ll work closely with the Head of Marketing and teams across the organisation to bring our brand, offers and showcase the impact we create to all our audiences.
With hands-on responsibility for our developing and delivering campaigns utisiling the CRM and omni platforms, you will lead campaign planning and performance reporting, ensuring our messaging is always on-brand, relevant and effective. This role offers a fantastic opportunity to take real ownership and innovate within a small, high-impact team.
Responsibilities
- Design, deliver and evaluate high-impact marketing campaigns across all channels to promote HACT’s services, projects and charitable purpose.
- Apply audience segmentation, personalisation and targeting strategies to ensure effective communication with varied customer groups.
- Create and manage content for campaign assets, including landing pages, emails, blogs, social media and event materials.
- Deliver campaigns using digital tools such as Email management suite,Buffer, Google Analytics, and CMS platforms and optimise through data-driven insights.
- Lead the use of the CRM to support audience segmentation, campaign management and reporting across the customer lifecycle.
- Develop KPIs for campaigns and lead on performance tracking, reporting and continuous improvement.
- Manage the HACT website, ensuring content is current, accurate, SEO-optimised and designed to convert.
- Deliver engaging, timely and strategic social media activity across all key channels.
- Oversee and deliver email marketing campaigns with targeted content and personalisation to maximise engagement.
- Coordinate online and face-to-face events from a marketing and communications perspective to ensure strong attendance and experience.
- Support PR, media and thought leadership activity to increase brand reach and reinforce HACT’s sector voice.
- Build effective working relationships across teams and stakeholders to develop marketing briefs, assets and cross-channel campaign plans.
- Continuously review and evolve marketing and campaign processes to increase impact, relevance and return on investment.
Required Skills
- Proven experience of planning, delivering and reporting on end-to-end marketing campaigns.
- Strong working knowledge of digital marketing platforms, CRM tools and campaign reporting
- Experience applying segmentation, targeting and personalisation to improve campaign outcomes.
- Confident content creation and copywriting skills across web, email, social and print formats.
- Excellent organisational and time-management skills with the ability to prioritise effectively and work flexibly.
- A proactive, collaborative, and resilient mindset, able to manage a varied and fast-paced workload.
- Strong analytical skills and ability to translate campaign data into actionable insights and recommendations.
Job Accountabilities
This role will be directly accountable for:
- Marketing campaign planning and delivery across all HACT product and service areas.
- CRM-led customer communications and audience engagement journeys.
- Performance marketing KPIs and campaign impact reporting.
- Content creation for digital campaigns, websites and social channels.
- Event marketing and promotion planning and execution.
- Supporting broader communications activity including PR, media and stakeholder engagement.
- Ensuring HACT’s brand and tone of voice are consistently applied across all marketing outputs.
Application deadline August 22nd.
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
As Finance Manager, you will be responsible for managing and monitoring all charitable income and expenditure, financial forecasting, producing management accounts, annual financial accounts, and maintaining effective control systems. The post holder will also have the opportunity to work on strategic projects such as developing our financial practice and policies, grant reconciliation and forecasting.
The successful candidate will have charity accounting experience and at least qualified by experience in charity accounting. In addition to the relevant technical skills, we are looking for someone who is committed to our mission, takes a proactive approach, is excited to support our responsive, dynamic organisation to develop and grow, and has excellent people skills to build and maintain effective relationships with colleagues.
Whilst this is a remote role, some occasional travel (approx 6-10 times per year) to London and the South East for meetings and get togethers will be expected.
Key Responsibilities
Day to Day Financial transactions
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Accounts Receivable
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Accounts Payable
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Bank Reconciliation
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Payroll
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Process expense claims
Financial Control
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Ensure financial controls and the integrity of the financial records are maintained
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Complete month end processes and prepare management accounts, KPIs and commentaries on a timely basis
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Lead the audit process and preparation of statutory accounts.
Financial Planning
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Work with the CEO and Executive Director to prepare budgets and forecasts
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Monitor performance against project specific and organisational budgets throughout the financial year
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Develop projections to support strategic and business planning
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Monitor and report on reserve levels based on current projections
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Support the fundraising functions (Executive Director) with ongoing analysis and reporting
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Prepare and manage cashflow forecasts
Secretariat Duties
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Preparation of papers for, attendance at, quarterly Board meetings
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Arranging and minuting Quarterly Board meetings,
Supporting the organisation
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Business planning including tracking multi-year grant commitments and understanding the balance of reserves after future year income and grant commitments
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Support Fundraising with donor reporting requirements, reconciliation of income received and reviewing of income against budget and forecast
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Contribute to strategic projects and funding bids.
Audit and Taxation
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Lead the relationship with the auditors, ensuring that the audit is delivered on schedule and all statutory filings are made on time.
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Responsible for the preparation of statutory accounts and supporting schedules.
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Liaise with tax advisors to ensure compliance.
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Complete quarterly VAT returns and Gift Aid returns.
Treasury
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Lead in the management of bank accounts and deposits.
The salary is £38,000 FTE pro rata, for 21 hours per week, with 17 days annual leave including bank holidays.
PERSON SPECIFICATION
We are looking for a dynamic finance professional, eager to make a difference. We need someone as keen to get stuck in with the day to day administrative aspects of the role, as with helping us lead the organisation through strategic planning and growth.
You have experience in effectively managing finances in a charity setting and can manage your own time effectively with great motivation. You are able to communicate effectively with colleagues, requesting information and presenting findings in a clear and approachable manner.
Ideally, you combine the professionalism of the corporate world with the heart of a grassroots movement, directly contributing to the impact of this fast-paced, responsive organisation.
Essential
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Sound knowledge and demonstrable experience of UK Charity SORP, charity sector financial practices and preparing statutory accounts
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Qualified by experience or part qualified CIMA, ACCA, ACA
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Experience of preparing and managing an audit process
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A critical eye for reviewing accounting transactions and ensuring accuracy
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Strong attention to detail with a clear and diligent working approach
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Experience of VAT within a charity context
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Excellent IT skills, including experience of using Microsoft Office; in particular great Excel skills
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Ability to work independently and use initiative to manage a busy and varied workload
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Experience of using QuickBooks
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A proactive and solutions focussed approach
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Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities
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Personable, with excellent communications skills and the ability to communicate effectively with colleagues and a range of audiences (e.g. reports, presentations)
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Ability to explain finance procedures to non-finance people
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A commitment to The Flying Seagull Project’s mission
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A commitment to equity, diversity and inclusion
Desirable
Experience or understanding of working in the international development sector would be an advantage.
How to apply
If you think this sounds like your ideal opportunity and you’d like to join our Seagull team as our Finance Manager, please apply via CharityJob, submitting your CV plus a brief cover letter (maximum 2 sides A4) showing us how you meet the points in the Person Specification above.
We are considering applications on an ongoing basis as they are received, and intend to hold the first round of virtual interviews during the weeks of 28th July and 4th August, so don’t delay!
We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age.
Please apply by submitting your CV plus a brief cover letter (maximum 2 sides A4) showing us how you meet the points in the Person Specification.
We are considering applications on an ongoing basis as they are received, and intend to hold the first round of virtual interviews during the weeks of 28th July and 4th August, so don’t delay!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HOMECARE REGISTERED MANAGER
RECRUITMENT PACK
Hopscotch Homecare takes pride in working to support the vulnerable of south Camden and beyond, with exceptional care in the home. We take the safety of our service seriously, both for our clients and our care workers. Those who draw on our care are centred in our service.
This Registered Manager role will give you the chance to be an integral part of our Homecare Service and be part of the full management team of our charity, Hopscotch Women’s Centre.
Our Homecare service has a dynamic team of Coordinators and Field Care Supervisors who will look to you to be proactive and fully engaged in managing the team, strengthening our organisational provision and making sure the team can be free to focus on their incredible work with the vulnerable of London.
Salary: £34,000 - £38,000
Hours of Work: 35 hours per week
Location: Fully office based, NW1 2PY
Reporting to: Head of Homecare
WHY HOPSCOTCH HOMECARE?
o An opportunity to live out your values
o Working in a trauma informed environment
o A chance to challenge and increase the standards in Adult Social Care
o Working with a diverse and vibrant team
o Team positivity, creativity and problem solving
o A place where all voices are heard
o Daily opportunities to make a meaningful impact on those in need
o Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff
o Generous annual leave provision, including flexible working around the winter holidays
o Occupational sick leave
o Regular internal and clinical supervision with amazing therapists
o Continuous training
SCOPE OF THE ROLE
o To provide a high-quality homecare service that support the rights of our clients to live the lives they choose in a person-centred way
o Efficiently manage the day to day running of the Homecare charity including:
· Allocate resources and monitor performance to deliver high quality homecare to clients within budget
· Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely and happily
RESPONSIBILITIES
o Manage the safety and quality of the service in line with legislative requirements and charity’s policy and procedures
o Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care
o Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control
o Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service.
o Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements
o Be prepared to work flexibly to ensure the safe delivery of the service
o Provide a good service to clients:
o Promote the rights of each client and keep their wishes at the centre of their care and support
o Make sure that prior to each service commencing, full initial assessments with the client and/or their chosen representatives, has been completed. This includes what the client needs and would like to achieve from their care and support
o Make sure the team have written an individually tailored care and support plan and have agreement that respects the customer’s wishes and promotes their dignity and privacy
o Agree appropriate risk control measures to reduce identified risks
o Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns
o Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services
o Keep all information about customers and their families secure and confidential
Lead & Manage Staff:
o Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff, ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times
o Identify ongoing training needs and ensure staff are up to date with current best practice
o Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
o Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles
o Carry out appraisals and monitoring of staff performance
o Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.
Promote Hopscotch Homecare Service:
o Attend external meetings and represent the service in a positive manner
o Participate in the growth and development of the service
o This list is not exhaustive and from time to time you may be required to undertake additional duties
o Attend all training provided in line with regulatory requirements
PERSON SPECIFICATION
Personal Attributes - Essential
o Caring and compassionate towards people in need of care and support and care workers
o Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice
o Commitment to always respecting the rights of client and to promoting their privacy, dignity and independence throughout their lives
o Exceptional team player
o Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions
o Professional, excellent timekeeper and reliable
Knowledge and understanding - Essential
o Excellent experience in the provision of homecare services, in line with best practice
o Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice
o Good understanding of the regulatory responsibilities of a Registered Manager and the law and CQC regulations relating to domiciliary care services.
o Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification
o Understanding of systems to maintain confidentiality in relation to customers, staff and the business
o Knowledge of health and safety matters in relation to homecare services and risk management
o Knowledge of how to recognise abuse and safeguarding procedures
Experience and skills
oMinimum of two years’ experience of managing a team
- Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals
o Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy
o Experience of care services, risk assessment and person-centred care and support
o Ability to plan and organise workloads effectively
o Good administrative skills and computer literacy
o Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff
o Ability to maintain clear written and electronic records and to follow statutory reporting procedures
o Experience of financial management desirable
o Ability to implement policies, procedures and instructions
Additional requirements
o Willingness to work flexibly and to keep knowledge and skills up to date
o To work closely with the Head of Homecare, attending very regular reflective supervision sessions and annual appraisals
o Attain an enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure
o Right to work in the UK
We would love to hear from you!
Good luck!
Please take time to study our website, Recruitment Pack and the JD before sending us a cover letter. Thanks!
Empowering independence with compassionate Homecare for confident living



The client requests no contact from agencies or media sales.