Communication manager jobs in tameside, greater london

We are seeking a dedicated Philanthropy Officer who will help sustain and grow the organisation’s income. This involves managing timelines for applications and reports, writing high-quality proposals and impact reports (often in collaboration with colleagues in policy, science, communications, and finance), and researching new funding opportunities. 

The role also includes maintaining strong relationships with existing funders by providing timely updates outside of formal reporting, and leading on the drafting of the organisation’s annual report to clearly communicate achievements and impact.

CHEM Trust’s overarching aim is to prevent synthetic chemicals from causing long-term damage to wildlife and people by ensuring that chemicals which cause such harm are substituted with safer alternatives.

Currently, we are primarily funded by trusts and foundations and are very successful, raising significant funds to facilitate the sustained growth of the organisation and our reserves.  We have an ethical funding policy, and it is imperative that we maintain our independence and science-based approach.

Key Duties

• Fundraising activity – preparing compelling and bespoke proposals tailored to donor requirements, ensuring effective stewardship of charitable trust and foundation major gifts within CHEM Trust’s portfolio by building relationships and providing on-time reports and updates.
• Working cross-organisationally, to ensure relevant information is obtained from CHEM Trust’ team members in a timely fashion to report to funders in advance of deadlines.
• Timeline management – keeping an accurate track of the necessary reporting and application deadlines and ensuring these are communicated in good time to relevant team members.
• Developing relationships and networking – including excellent donor stewardship to existing funders and using events, meetings, talks and inspirational writing to help charitable trusts learn about CHEM Trust’s work and understand the difference we are making.
• Recording and maintaining accurate funding data, ensuring records are kept and effectively managed and that CHEM Trust’s fundraising team operates within GDPR.
• Good team working - daily interaction with the fundraising team, wider CHEM Trust team, funding partners and others, plus possible interaction with trustees.
• Leading on the writing of the annual report, tailoring it to be a key document that prospective funders can use to get a succinct overview of CHEM Trust’s vision, goals, and achievements. 

To apply, please send us: 

Your CV and supporting statement (2 sides maximum) explaining (with examples) how you meet each of the essential (and desirable if possible) skills as outlined in this job description.

Your CV or supporting statement should include the names and contact details of two references with knowledge of your work.

The deadline for applications is 11pm on Sunday 14 September 2025. We plan to interview shortlisted candidates on Wednesday 24 September 2025.

Unfortunately, we only have the capacity to contact shortlisted candidates.

Do you have significant experience facilitating activities with young people, the ability to deliver exceptionally engaging team-challenge sessions to classes from KS2 to Sixth Form, and a commitment to professionalism and a big sense of fun? If so, read on...

Hours: Freelance - hired on a day-by-day basis
Location: London / South East
Pay: £150-200 p/day depending on level of responsibility, plus travel expenses
Closing date: Friday 5th September
Commencement: We run these days all year round, yet would be looking to get you along to watch one of our September days for both you and us to work out if it’s a good fit, and if possible, induct you!

What do we do, and what’s our impact?

We’re a small, creative, and fast-growing team who run team-challenges days in schools, usually for a whole year group. We work in both the maintained and independent sector across London and the South East.

Our days each bring numerous positive benefits to young people, such as developments in:

• Speaking confidence

• Collaborative skills

• Independent thinking

• Leadership

• Taking responsibility

• Sense of adventure

• Personal organisation

How do we do it? We deliver activities and experiences, both indoors and outdoors, such as:

• Team-building

• Improv workshops

• Public speaking

• Orienteering

• Catapult creation

• Puzzle games

• Interview training

• Archery

• Axe-throwing

…that will develop their skills, confidence and self-esteem - both inside and beyond the classroom. 

Head to our website to learn more.

Note: We also run a small number of other businesses that work with schools and young people. Each operates in distinct yet overlapping areas of education - so there may be opportunity for successful candidates to be offered work for these too. 

Outspark provides the Duke of Edinburgh Award expedition element at Bronze, Silver and Gold.
The Philosophy Man delivers workshops and training to help schools embed philosophy, oracy and metacognition into their curriculum
P4HE provides online and in-person workshops in philosophy, debating, acting, writing and more, for home and mainstream educated children from 6 to 18. It also runs regular residential weekends in Kettering.

Our ambitions

Hidden Leaders currently works with 20 schools across London and the South East (and dozens more in our other organisations above). Word is spreading about us and we are growing in size, and we anticipate delivering even more sessions in schools in the coming years. And so we are looking to expand our small, trusted expert group of freelance facilitators to help us deliver this impact.

Opportunities we can offer you:

• Real impact: You’ll be on the frontline of our in-school days delivering a programme that makes a real difference to children’s confidence and skills

• Growth and development: We’re looking for people with existing significant experience in any of the activities listed above, but you’ll also receive full training and induction on all activities - and opportunities to attend further CPD events we put on to become even better at what you do

• A friendly and driven team: We are a collaborative, supportive, and flexible team that values innovation and achieving meaningful outcomes

• Choice: We have several set dates in schools each year, usually in Summer term and in late August into September - which you may be offered and can choose whether to take or not. We’re also looking to expand our work in the months in between. 

The Role

We’re looking for experienced, energetic and confident freelance facilitators to help us deliver our tried-and-tested activities — from team-building and orienteering to improv games, problem-solving challenges, debates, archery, and axe throwing. We don’t expect anyone to be experienced in all of these - every member of our team of freelancers has their own areas of expertise and choose to be deployed on particular activities that most suit their skills and experience.

You’ll be working with a diverse range of schools, from primary and prep schools, right through secondary to sixth forms, facilitating sessions to inspire teamwork, communication, resilience, and leadership.

You’ll always be working on a day under the guidance of one of our Founder Directors, Tom and Alex. 

Important to know

We are looking for freelancers who may be available for work and who fit our ethos, values and activities to whom we can offer as and when it comes in. 

We couldn’t do what we do without our core team of trusted freelancers. We look after those we work with by offering regular training and observation opportunities so they can expand their repertoire. 

However, joining our pool of freelancers will not involve a fixed contract of employment or a guarantee of regular work. Our existing freelancers work with us anywhere between 3 - 15 days per/year. Such work offers very useful supplementary income alongside other roles at other organisations (or their own) rather than a core income. Our busiest times of year are:

September — where we deliver team building/bonding days for new year groups

May, June and July — where we deliver similar days but usually as part of school activity weeks

We anticipate further growth at these times, and also are looking to expand our offer to more indoor/lower cost days in the Autumn/Spring term. And to deliver these we will need more staff!

Responsibilities

• Facilitate pre-designed Hidden Leaders sessions and activities in schools

• Engage and motivate participants, creating an inclusive and supportive environment

• Brief, instruct, and ensure safety during practical activities

• Encourage reflection and discussion to link activities to personal and team development

• Adapt delivery style to suit different audiences, group sizes, and abilities

• Take care of activity equipment and ensure activity areas are safe and ready to use

• Represent Hidden Leaders professionally in schools

• Adhere to our high delivery standards and health safety and our strict safeguarding obligations at all time
   

We need you to have…

• Significant experience facilitating group activities with young people (e.g. classroom teaching, team-building, outdoor education, public-speaking training, drama/improv, youth work)

• Confident communicator and able to deliver exceptionally engaging sessions to groups of up to 30 to all ages from KS2 to Sixth Form

• Reliable, punctual, and comfortable arriving at a school to help us set up at 8am, and be packing down with us afterwards

• A big sense of fun and joy in what you do - we don’t do dry

• The ability to relate to young people in a way that isn’t “teacherly” but at the same time firm and in-command

• Strong situational awareness and ability to manage group safety effectively

• Flexible, adaptable, and able to think on your feet to differentiate activities in the moment

• Willingness and ability to travel to different locations across the South East

A bonus if you have…

• (For outdoor education experts): Outdoor activity instruction qualifications (e.g., Archery GB Leader / Outdoor First Aid / Lowland Leader)

• Have any experience leading or co-leading events or expeditions and so be able to step into the shoes of Day Director if we need you to (and obviously be remunerated accordingly)

• Any experience running activities not listed above, but that you’d think schools would love as part of our Team Challenge days

• Are confident speaking in front of larger groups such as school assemblies or full year-group briefings

• Clean UK driving licence and access to a vehicle

We will not accept any application which:

• does not contain significant experience (4+ years) working with young people in an official role (e.g. teacher, youth-leader, outdoor educator)

• was created through AI

• isn’t from inside, or within, easy travelling distance of the South East

If you’ve read this far down, do show it in your application by telling us your favourite TV show from your childhood, and why.

Application process

To apply: Submit your CV and a brief cover letter outlining how you meet the requirements of the role via CharityJob Apply. If you have any questions, please contact us via our website.

Shortlisting will happen as applications come in, and interviews will be held online at times convenient to both yourself and us. 

All application letters will be filtered through an A.I detector. Sorry if we sound old fashioned, but we're humans, looking to recruit a human, who will be working with other humans!

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

This is a fundamental role within our South regional team, internally the role is known as Local Community Officer.

The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 29 historic churches across Kent, East Sussex, West Sussex, ensuring each site achieves agreed standards.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 9am on Monday 15th September 2025.

The interviews will take place in Northampton on Tuesday 23rd September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

 All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Job title: NC Capacity Building Officer (Fundraising)
Department: Education  
Responsible to: NC Capacity Building and Data Manager
Location: London (UK) or Berlin (Germany) - hybrid working 
Salary: £34,400 per annum (London) or €40,000 per annum (Berlin)
Working pattern: Full time, 38.5 hours per week
Duration of contract: Two years with a possibility of extension
Start date: As soon as possible

Are you passionate about making education more accessible and excited to support a global network of dedicated volunteers?

UWC International is looking for a collaborative and digitally savvy NC Capacity Building Officer (Fundraising) to help strengthen fundraising efforts across our worldwide community of national committees. In this role, you’ll support volunteers with tools, training, and guidance to raise funds and grow local engagement - making it possible for more young people to access a life-changing UWC education.

You’ll be part of a supportive international team, working closely with colleagues in Education and Finance to administer fundraising and grants systems, manage donation flows, and contribute to the team’s monitoring and evaluation efforts. If you are interested in fundraising, confident in navigating digital tools, and thrive on empowering others, we’d love to hear from you.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London and Berlin

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. 
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.

UWC International London

• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle to Work scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.

Visa requirements

Anyone who applies to work at UWC International in London or Berlin must have a work visa before starting employment, in compliance with the relevant immigration rules. Candidates should state which UWC International office location they would like to work from in their application. Please provide confirmation of your eligibility to indefinitely work or reside in the UK or Germany in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).

Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International, and specify your preferred location.
• Provide confirmation of your eligibility to work or reside in the UK or Germany.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered. 

Deadline for application: 23.59 PM (UK time) on Monday 25 August 2025

Interview and/or assessment dates:  
First round interviews on Wednesday, 3 September & Thursday, 4 September (remote)
Second round interviews on Wednesday, 3 September & Thursday, 4 September (remote)

For further information on this opportunity, please see the detailed job description attached.

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you.

We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.

The Role

As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:

 •  Lead and coordinate the daily operations of two Crisis Café sites.

 •  Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.

 •  Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.

 •  Build strong partnerships with local services, promoting the Café and its impact.

 •  Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.

This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.

What You’ll Bring

We’re looking for someone who excels in leadership, organisation and communication, with the ability to manage high-intensity environments and complex situations.

Essential Skills and Experience:

 •  Proven ability to support individuals in crisis, helping them develop self-management strategies.

 •  Experience managing small teams and volunteers.

 •  Strong understanding of mental health services and the recovery approach.

 •  Excellent communication and administrative skills. 

Desirable Skills:

 •  Mental Health First Aid or Suicide Prevention training.

 •  Knowledge of national suicide prevention strategies.

 What We Offer

· A supportive and collaborative work environment.

· Opportunities for professional development, including training and supervision.

· The chance to make a tangible difference in the lives of individuals experiencing mental health crises.

· Flexible working

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Paid time off for medical appointments

· Staff away days and socials

Shifts include evenings and weekends across two locations:

 Hampton Road, Twickenham, TW2 5QB

 Alfriston Centre, 3 Berrylands Road, Surbiton, Kingston, KT5 8RB

Apply Now

If you are ready to lead with compassion, resilience, and strategic insight, apply today to become part of our dedicated team!

We are actively interviewing for this role. 

The successful candidate will need to undergo an Enhanced DBS check.

Richmond Borough Mind is committed to equal opportunities and encourages applications from all backgrounds.

Let’s build a stronger, healthier community together.

This is an exciting opportunity to join the Global Fundraising Team at this Global Charity. As the organisation experiences growth in legacy income both within the UK and increasingly across international markets, the Legacy Officer role has been created to support in the pivotal task of enhancing the capacity to manage the caseload of legacies.

The role involves maintaining detailed records, managing data in CRM systems, and supporting income forecasting and reporting. A key part of the role is building strong relationships with executors, solicitors, and internal teams to ensure smooth estate administration.

The role can be PT or FT (please specify on application preference) For those working more than 0.6 FTE, the role also includes supporting legacy marketing campaigns and contributing to international programme development.

This is a Surrey based Hybrid role with 2 days a week in the office.

The Charity
A passionate charity dedicated to paving the way for a new era where people, wildlife and the planet thrive, with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.

The Role
Assist in the administration of UK and international legacy gifts.
Maintain and update legacy data in CRM systems.
Assist in forecasting legacy income by analysing historical data and trends to contribute to financial planning and strategy.

If role more than 0.6 FTE Supporting Legacy Marketing
Campaign Delivery Assist the Legacy Marketing Manager with the planning, briefing and delivery of campaign activity.
Legacy Supporter Stewardship Work alongside the Supporter Engagement Team to ensure legacy enquiries are followed up and legacy pledgers are thanked and stewarded.

The Candidate
Experience in UK legacy admin
istration.
Strong analytical and forecasting skills, with attention to detail in reporting and financial management.
High level of literacy and communication skills, both written and oral.
Experience of using a CRM.
A proven track record in managing a complex caseload of legacy gifts, ensuring compliance and maximising income is desirable.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Regionally based post from Autumn 2025

Part-time, 28 hours per week (including some weekends and evenings and frequent travel in the region and nationally)

Home based within the geographical area covered by this role: Kent, Surrey, Sussex and the eastern edge of Hampshire

We are seeking an enthusiastic, pragmatic person who is excited by what Spirit-led growth might mean in a faith context. Our local development team is a key part of our plans to reinvigorate Quakerism and to help Quaker communities thrive.

As a local development worker, you will support Quaker communities to be inclusive, welcoming, and all-age. The support areas include worship, community, organisational management, social action, collaboration in the wider community, and outreach. You will provide accompaniment, facilitation, project support, and training. You will work alongside others at Quakers in Britain and Woodbrooke to provide resources and opportunities that grow from the identified needs of local Quakers.

We invite applications from people who are:

• Good listeners with experience of working with groups to develop and deliver a shared vision
• Familiar with Quaker worship, community, witness, and organisation
• Organised and resourceful, able to research information, analyse and sift it, and apply it appropriately to a range of situations and personalities
• Creative and adaptable, able to encourage innovation and support experimentation
• Digitally curious, willing to experiment with digital platforms and programmes to develop community and progress work

Alongside the opportunity to transform the experience of Quakers across Britain, we offer a generous benefits package.

For further information and to apply, please visit our website.

Closing date: 9am on Monday, 8 September 2025.

Interviews: Wednesday, 25 September 2025 at Friends House Euston.

Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.

JOB SCOPE AND BRIEF 

Based at the magnificent Hampton Court Palace, the Royal School of Needlework is a registered charity and the international centre of excellence for the art of hand embroidery. We offer a thriving education programme for everyone from beginner to degree level. We teach online and in-person at venues across the UK and internationally in America and Japan.We offer teaching and leisure classes ranging from undergraduate degrees to day-classes held on-site and online. Our renowned Embroidery Studio creates stunning bespoke embroidery for fashion, art and royalty, as well as expertly restoring and conserving valuable and historical embroidered pieces. We also offer an online and in-person shop that stocks a full range of embroidery kits and merchandise.

The IT and Web Support role works closely with and reports to the IT Manager to support day-to-day IT support and web site operations organisation-wide across Retail, Education (short courses and degree), Marketing, Fundraising, Operations and Finance. In this role, you'll support day-to-day internal IT and external website operations, including supporting staff, tutors and students, solve both internal and customer problems, and help administer, maintain and develop the IT estate. 

This is a wide-ranging role suitable for someone who thrives on variety and enjoys an investigative and pro-active hands-on approach to solving IT issues, content and data tasks and problems, managing systems and processes, and is comfortable understanding day-to-day needs and translating them to online and IT deliverables and working in a busy cross-team environment with non-IT stakeholders.

You will have experience of IT support and administration within a Microsoft Windows / Microsoft 365 environment, including liasing with and supporting non-technical users as well as be comfortable using IT core applications notably spreadsheets (including importing and manipulating text data), databases, basic graphics editing for online usage, cloud computing, and website content management (preferably with some level eCommerce experience). 

Main job purpose: 

Supporting the RSN IT Manager in matters related to internal IT, customer-facing websites and other digital systems and services, including providing support for users, managing devices and the network, and providing data reports as required to enable delivery of various objectives ranging from digital and IT transformation, sourcing new products or courses and providing the data for business planning. 

Main Duties 

• Provide ‘hands on-site’ IT support and co-ordination (i.e. assisting and supporting the IT Manager) for investigating level 1+2 IT problems and resolving issues with staff, students, tutors and other RSN contacts 

• Assist with various day-to-day IT administrative task, such as setting up new accounts, installing software, managing licensing, supporting hardware, patch management etc. 

• Assisting departments with data handling and reporting tasks, including investigating and resolving customer issues (e.g. web site orders), and helping to co-ordinate and resolve other day-to-day IT needs and issues.

• Import, export and manipulate data from various systems, create reports and other materials for Finance and management as well as the above departments. 

• Administer and update content on our external customer websites, including web pages, shop products and classes. 

• Administer and update content on our internal web/intranet systems. 

• Help onboarding new staff and students, deploy laptops and devices, and deliver basic Microsoft 365 training. 

• Help develop and keep IT documentation and SOPs up-to-date. 

• You will also deputise for the IT manager in his absence dealing with day-to-day issues. 

Essential Requirements 

• Experience in providing first and second line IT support for issues, requests, and supporting software and hardware both in-person and remotely (via telephone, email, video and messaging).

• A pro-active approach to working in a cross-team environment with non-IT and non-technical staff and stakeholders, co-ordinating requirements and issues, and communicating effectively and efficiently. 

• Proactive, positive, organised and approachable. Attention to detail, strong analytical and troubleshooting abilities and a methodical approach to resolving complex issues. Excellent verbal and written communication skills. A passion for technology and a desire to learn and develop skills. Curiosity and willingness to understand how to best handle and present data, how systems and processes work and how to improve them. 

• Extensive knowledge of Microsoft Windows and Microsoft 365 (Word, Excel, Powerpoint, Outlook, Teams, Sharepoint, OneDrive, etc) both as a user and for support. 

• Administrator experience of Microsoft 365 (Exchange, Sharepoint, Teams, Onedrive, Entra ID) and Windows Server/Active Directory — i.e. administration for user accounts, licensing applications, group setup, policies, MFA, etc. 

• Understanding of basic networking (firewalls, switches, routers, wifi) and remote support tools. 

• Familiarity with basic data manipulation and reporting in Excel – e.g. importing/exporting text data (CSV files), sorting and filtering, updating data using formulas and lookups, formatting cells, basic charts and pivot tables, etc. 

• Experience with uploading content to a website using a Content Management System (CMS) and managing website structure (pages, links, etc). Checking and, if needed, lightly sub-editing content (text or graphics) to suit or fit. 

• Using databases — e.g. Customer Relationship Management (CRM), an understanding of database structure, table relationships and how data is used/stored. 

• A good grasp of cyber security best practices. 

• Using Zoom & Teams for meetings and webinars 

Desirable Requirements 

• Experience of using and managing WordPress website CMS and/or WooCommerce, notably in an online shop/store/retail environment, including stock control and inventory management. 

• Experience of Microsoft Intune for device management, plus Microsoft 365 conditional access and group policies 

• Experience of using and/or supporting Apple devices (macOS and iOS) 

• Basic understanding of core web technologies such as HTML, CSS and responsive design.

• Basic understanding of graphics and video applications, particularly for online content. 

• Microsoft Sharepoint content administration (web portal, pages, other content etc). 

• Experience of eCommerce and/or retail Point-of-Sale. 

• Creating and/or updating simple ‘how to’ guides and note for non-technical users. 

• A qualification in IT (e.g. diploma or degree, or a recognised industry or specialist accreditation) 

• Experience of the not-for-profit sector. 

Applications requiring sponsorship will not be accepted or progressed. 

Join our team as a Teaching and Assessment Research Specialist, helping us to support teachers, champion great teaching and raise the status of the profession by helping teachers to develop their assessment literacy, develop a better understanding of different assessment approaches, their advantages and disadvantages and how they link to desired learning outcomes and evidence-informed teaching approaches. This post is funded by the Comino Foundation.

Unfortunately we are unable to consider applicants based outside of the UK at this time.

For an audio description of this role and the full application pack, please visit our website

Job Title: Teaching and Assessment Research Specialist

Reports To: Research Lead with mentorship provided by Prof Bill Lucas, Professor of Learning and Director of the Centre for Real-World Learning at the University of Winchester

Salary: up to £39,500 per annum

Contract: Full time, Fixed Term Contract until October 2027 (potential of extension, subject to the availability of project funding).

Hours: A full working week is 35 hours and we offer flexibility with hours. 

Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found in the application pack. 

Based: Either Hybrid or Remote can be considered.

Start date: Ideally the person will be in post by 20th October 2025.

Deadline and interview: Applications will close on 31st August 2025.

Interviews will be scheduled for w/c 1st September (first round) and 8th September (second round) but we will be reviewing applications on a rolling basis so may interview as soon as a suitable candidate is identified.

The interview will consist of a task and competency-based interview.

Application: Please apply by uploading your CV and cover letter. Please use the guidance in the application pack when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage​.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

• membership
• teacher CPD and accreditation
• research, policy and events
• online and print resources

The Opportunity

This is an exciting opportunity for a postgraduate-level researcher who wishes to combine their expertise in education research and astute understanding of real-life classroom practice. While the role will sit within the Chartered College of Teaching, the postholder will also receive mentoring from Professor Bill Lucas, Professor of Learning and Director of the Centre for Real-Life Learning at the University of Winchester, providing a rare opportunity to combine academically rigorous research with real-life application. As part of a project funded by the Comino Foundation, the Teaching and Assessment Research Specialist will help to increase teachers’ assessment literacy by managing a portfolio of assessment-themed online events, developing a suite of assessment-themed resources, co-ordinating the work of the Next Generation Assessment group and developing an overview of evidence-informed teaching and assessment strategies and how they link to intended student outcomes, based on a series of rapid evidence reviews.

Over the course of the assignment, you will support the Head of Research and Policy and work closely with the Research Lead and the Events and Engagement Manager to create and manage an engaging portfolio of online, assessment-themed events and resources.

This would be an ideal opportunity for anyone with proven expertise in and understanding of the links between evidence-informed teaching and assessment approaches and how they link to desired learning outcomes. You will:

• rapidly review evidence of assessment methods and pedagogies designed to cultivate knowledge, skills and dispositions of pupils, identifying gaps
• with support, produce evidence synthesis for a small number of key methods, not currently widely used by teachers
• manage a portfolio of online events aimed at developing teachers’ and school leaders’ levels of assessment literacy
• co-ordinate the work of the Next Generation Assessment group
• create online resources for the Chartered College member platform relating to evidence-informed teaching and assessment.

The postholder will also be required to collate policy announcements around assessment and monitor any developments relating to the use of EdTech and AI for assessment. The ultimate aim of this work is to help illustrate that the common ‘trad’ versus ‘prog’ debates that still dominate many discussions in education are ultimately unhelpful and teachers need a wide range of different teaching approaches to help support a range of intended learning outcomes. This would be an ideal opportunity for anyone with proven expertise in and understanding of the links between evidence-informed teaching and assessment approaches and how they link to desired learning outcomes.

Skills and experience

Essential

• Postgraduate qualification in Education or a relevant field
• Experience conducting rapid evidence reviews relating to teaching, learning and assessment
• Experience of teaching in schools in the UK or internationally
• Experience producing content for a range of audiences including teachers, school leaders and policymakers
• Excellent knowledge and understanding of effective, evidence-informed approaches to teaching, learning, and assessment
• Experience developing and managing an online portfolio of events and resources
• Experience managing and chairing meetings, including the production of written summaries of discussions for a wide range of audiences

Desirable

• A PhD in a relevant field
• Experience presenting complex information in a concise, graphic format
• Experience working with Canva, InDesign or other graphic design software
• Publications in peer-reviewed journals
• Experience writing grant applications

As well as technical requirements, we are looking for people who: 

• believe in the transformative power of education, see teachers as key drivers in achieving improved educational outcomes for all and are motivated to contribute to this change
• communicate clearly and effectively, understand the knack of conveying complex ideas in an easy to understand way
• respect the work schedules and patterns of colleagues
• are learning- and feedback-oriented, intellectually curious, and keen to develop their skillset
• are willing to develop their skills further
• are committed to equality and diversity, which you demonstrate in your work and daily interactions with colleagues, members and other stakeholders. 

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular,nthese values are reflected in our commitment to:

• Flexible working: responsive management, flexible hours, hybrid or fully remote working
• Professional development, including formal and informal training and support
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan.

Diversity and inclusion at the Chartered College

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values
• Maintaining an annual EDI action plan - led by the internal team.

What to expect from the recruitment process

• All applications are anonymised until the point of interview.
• Line Managers trained in recognising bias.
• We implement a standardised interview template and competencies matrix for a fair and transparent process.
• All interviews are conducted via Zoom and the use of camera is optional.

If you require any adjustments in order to proceed with an application please let us know.

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks
All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

About us 

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day. 

The role 

We’re looking for a passionate and proactive Energy Adviser to deliver advice and support right where it’s needed most — in the heart of local communities across North London.

This isn’t your typical office-based role. You’ll be the face of NEA’s Mobile Advice Centre, a specially equipped vehicle you’ll drive to community hubs, events, and neighbourhoods to provide one-to-one support, group sessions, and energy-saving guidance. 

This is a fantastic opportunity to combine your energy advice expertise with on-the-ground outreach – building relationships, offering support in-person, and making a real difference to people’s lives where they live. Whether you’re parked at a local market or set up at a community centre, your role will be hands-on, visible, and truly impactful. 

What you’ll need to succeed 

• A full driving licence and confidence travelling across North London 
• Experience giving energy advice to householders, particularly those in vulnerable or low-income situations 
• A genuine passion for community outreach and engagement 
• Excellent communication and problem-solving skills 
• A flexible, empathetic approach with the ability to work independently 

This role offers variety, autonomy, and the chance to play a vital part in tackling fuel poverty on the ground. You’ll also be part of a supportive, values-led team that’s committed to making a meaningful difference. 

If you’re excited by the idea of taking your expertise on the road and connecting directly with communities, we’d love to hear from you. 

Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements. 

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.  

We are offering: 

• £29,064 – £34,267 (FTE) – Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale. 
• 11½% non-contributory pension. 
• 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff. 
• Flexible working arrangements including the opportunity for Hybrid working. 
• Enhanced family friendly payments. 
• Employee Assistance Programme. 
• Employee benefits platform. 

The closing date for all applications is 12pm on Tuesday 26 August. We anticipate interviewing the two weeks commencing Monday 1 September.  

Please note CVs will not be accepted as part of the application process.  No recruitment agency or advertising enquiries, please. 

We are seeking an experienced, results-driven executive to join our organisation as Chief Executive Officer on a part-time basis (2 days per week). This is a unique opportunity for a seasoned leader looking to make a significant impact whilst maintaining flexibility in their schedule.

Role Overview

As our part-time CEO, you will provide strategic vision and leadership to drive our organisation forward. You will work closely with our management team to develop and implement child-centred volunteering strategy, ensure operational excellence, and foster a culture of innovation, learning, and accountability.

About Us

TimeGivers is a fast-growing West London charity that is redefining how children engage with their communities. TimeGivers creates scalable, school-centred volunteering programmes that embed social action into the lives of children and the fabric of their communities. Every programme is community-led: we partner with local schools, councils, alliances and charities, co-designing volunteering programmes around specific, identified local need. Our events are also child led whereby young people choose the causes they want to support and help to come up with ideas for how they want to help them.

Core Responsibilities

With proven leadership experience in the charity sector, you must bring a passion for our work and an ability to translate strategy into action. You will be leading us from successful start-up to a more established and growing organisation. We therefore seek experience in driving organisational growth and aligning resources to support this, together with expertise in introducing effective monitoring, evaluation, and performance management to ensure we’re delivering against our strategic objectives and can demonstrate impact.

A key aspect of your role will be overseeing the financial health of the organisation ensuring effective budgeting, forecasting and resource management. You will work closely with the Fundraising Manager to develop and implement a sustainable fundraising strategy, identifying and securing diverse income streams (e.g. grants, donations corporate partnerships), as well as working with the Financial Director and the Board to prepare annual accounts and financial reports.

You will be responsible for ensuring the charity operates in accordance with its constitution, policies and legal requirements; maintaining high standards of accountability, safeguarding and risk management across all aspects of the organisation. You will support the Board of Trustees by providing timely and accurate information to ensure effective governance and decision making.

Alongside these skills we are looking for an inspirational and entrepreneurial leader who can galvanise and optimise the performance of our team and dedicated volunteers, ensuring the effective delivery of our programmes. You will be someone who can think strategically but is not afraid to roll their sleeves up and has an energetic, positive and can-do approach. To be successful you will also be adept at managing a range of stakeholders and be credible and inspiring as an ambassador, equipped with excellent communication and influencing skills to promote TimeGivers.

Desirable Experience

 · Proven executive leadership experience, preferably as CEO or in a similar senior role in the charity, public or voluntary sector

· Experience working with child-focused non-profit organisations

· Strong track record in income generation including fundraising, partnerships and securing grants.

· Robust experience in driving and delivering growth and meeting objectives

· Thorough working knowledge of governance and compliance requirements for charities

Personal Attributes and Skills

· Excellent strategic thinking and decision-making abilities

· Outstanding communication and relationship-building skills

· Good financial management skills including budgeting and resource allocation

· Flexible and creative thinker

· Ability to work effectively in a part-time capacity whilst delivering full impact

· Passionate about youth development and community service

This is a unique opportunity to build on our success and act as a catalyst to realise the next stage of our journey.

Purpose of the Role  

The Policy Coordinator plays a key role in delivering high-quality, intersectional policy analysis and supporting Imkaan’s strategic advocacy. Grounded in Black feminist and anti-racist values, the role ensures our work reflects the lived experiences of Black and Minoritised women and girls. 

The postholder will draft policy positions, respond to consultations, produce briefings, and monitor political and sector developments.  
Working closely with the Policy and Research Manager and wider team, they will help shape national debates and influence government and stakeholder engagement. 

This role requires creativity, analytical strength, and commitment to social justice. The desired candidate will be politically engaged, detail-oriented, and passionate about using policy to shift power and drive change. 

 Key Responsibilities  

 1. Policy Research, Analysis, and Development 

• Monitor and assess political, legislative, and social developments relevant to violence against women and girls (VAWG), with a particular focus on the experiences and needs of Black and Minoritised women and girls. 

• Conduct horizon scanning to track emerging policy trends, legislation, consultations, and other developments affecting the Black and Minoritised women’s sector. 

• Analyse national and regional policy environments to identify gaps, risks, and opportunities for strategic influence and sector sustainability. 

• Produce clear, timely, and well-structured policy briefings, consultation responses, and position papers on VAWG, racial justice, and structural inequality. 

• Lead or contribute to consultation responses, parliamentary inquiries, and government engagement opportunities to ensure Imkaan’s voice and expertise inform relevant policy processes. 

• Conduct desk-based research and support analysis of member experiences, service data, and lived experience evidence to strengthen the evidence base for advocacy. 

• Maintain a library of policy resources and an up-to-date bank of statistics and evidence to support internal and external use. 

2. Advocacy and External Sector Engagement 

• Use policy analysis to inform and shape advocacy strategies, campaigns, and public engagement work. 

• Develop and maintain relationships with policy makers, researchers, academics, and allied organisations. 

• Represent Imkaan in relevant external meetings, networks, roundtables, and events. 

• Contribute to debates and dialogue by articulating well-evidenced, feminist-informed policy perspectives. 

• Deliver policy briefings, workshops, and training sessions for Imkaan members and partners. 

• Support the development of collective policy knowledge and exchange across the sector. 

• Feed into internal planning to align the work of the policy of the Imkaan with wider organisational objectives and timelines. 

• Support the coordination of engagement with policymakers, local and national government representatives 

• Help prepare for external meetings, briefings, and parliamentary engagement – including drafting agendas, notes, and follow-up materials 

• Assist with convening policy roundtables, strategic influencing meetings, and cross-sector collaborations 

• Contribute to the development of Imkaan’s policy influencing calendar and contact management system. 

3. Project Planning, Coordination and Organisational Contribution 

• Contribute to the overarching workplan of the Policy Unit, ensuring deliverables and deadlines are met. 

• Engage in internal monitoring and evaluation as required to assess impact and inform future strategy. 

• Maintain effective systems for documentation, reporting, and communication within the team and with stakeholders. 

• Actively participate in the team supervision system, internal meetings, and organisational development initiatives. 

• Support positive team dynamics and contribute to a collaborative, learning-oriented working culture. 

• Ensure alignment with Imkaan’s ethical principles and values in all aspects of policy work. 

• Participate in personal development planning and engage with training opportunities. 

• Work with the Membership Coordinator to gather insight from members on emerging policy issues 

• Support members to participate in influencing opportunities (e.g. consultations, submissions, meetings) 

• Help translate policy developments into accessible updates and communications for members and stakeholders. 

• Support internal reporting and evaluation of policy and influencing work, tracking outputs and impacts 

• Ensure Imkaan’s policy work reflects the organisation’s values and the expertise of Black and Minoritised women and girls 

Person Specification 

Essential Experience 

• This post is open to Black and Minoritised women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 (Occupational Requirement) 

• Substantial experience working in policy, public affairs, or advocacy within the VAWG sector or closely related fields. 

• Demonstrated ability to develop and analyse policy using a feminist, anti-racist, and intersectional lens. 

• Experience drafting policy positions, briefings, consultation responses, and research summaries. 

• Familiarity with policy issues related to migration, housing and criminal justice, particularly as they affect Black and Minoritised women. 

• Strong understanding of how policy change happens in the UK including government structures, legislation, and public policy processes. 

• Excellent written and verbal communication skills including the ability to translate complex information for different audiences. 

• Research and analytical skills, with experience gathering evidence and synthesising findings into clear policy messaging. 

• Ability to manage multiple priorities, meet deadlines, and maintain attention to detail. 

• Commitment to the values of Black feminism, anti-racism, and the rights of Black and Minoritised women and girls 

• Strong analytical skills and the ability to translate complex issues into accessible, impactful policy positions. 

• Knowledge of methods and frameworks for policy research and analysis. 

• Ability to support policy engagement across a range of stakeholder groups, including grassroots organisations and government bodies. 

• Strong planning, organisational, and project coordination skills. 

• Confident in convening and facilitating meetings, preparing agendas, and producing follow-up documentation. 

• Deep commitment to intersectional Black feminist values and social justice. 

• Demonstrable understanding of the specific experiences and needs of Black and Minoritised women. 

• Ability to work independently, as part of a team, and across dynamic partnerships and networks. 

• Commitment to ethical, participatory, and survivor-centred approaches to policy work. 

Desirable Experience  

• Knowledge of devolved governments and regional political structures in the UK. 

• Experience in monitoring and evaluating policy impact. 

• Ability to design and deliver policy-related training or capacity-building for grassroots organisations. 

• Understanding of international frameworks on women’s rights, migration, and racial justice (e.g., CEDAW, Istanbul Convention, UN conventions). 

• Experience in drafting speeches, op-eds, or articles for advocacy purposes. 

What we offer: 

• 30 days annual leave + public holidays (pro rata) 

• Flexible working arrangements 

• Pension contribution 

• Private Health Care (BUPA) 

• Meeting Free Fridays 

• Supportive, feminist working environment 

• Opportunities for learning and development 

Do you thrive in a people-focused role where no two days are the same? Are you organised, empathetic, and passionate about helping others?

Citizens Advice Westminster is seeking a Client Support Administrator to be the welcoming face of our service and the first point of contact for clients and visitors. Based at our Stowe Centre office, you’ll play a vital role in ensuring the smooth running of our front-of-house operations and helping deliver high-quality, accessible support to the local community.

In this varied and people-focused role, you’ll provide a warm welcome, manage reception duties across our hubs, offer signposting support, and coordinate appointments. You’ll also handle referrals, maintain our CRM and information directories, and contribute to service innovation projects that improve the client experience.

We’re looking for someone with at least two years’ experience in a client-facing role, excellent communication and organisational skills, and confidence using digital tools such as Office 365 and CRMs. You’ll be proactive, empathetic, and committed to safeguarding, inclusion, and delivering outstanding client support.

At Citizens Advice Westminster, we’re dedicated to helping people find a way forward—whoever they are and whatever their problem. You’ll be part of a friendly, supportive team in a respected organisation that puts people first. You’ll gain hands-on experience in a dynamic and rewarding environment, making a real difference to the lives of local residents.

If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement.

Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do.

Closing Date: 05 September 2025, 12pm

Interviews: week commencing 08 September 2025
Start Date: 15 September 2025

Please note, we reserve the right to close the vacancy early if a suitable candidate is identified.

Permanent, Full Time

Circa £32,000 plus competitive benefits

Do you want to make a difference?

Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk and in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are looking for a compassionate and adaptable individual with a background in welfare delivery. The ideal candidate will be highly organised, analytically minded, and an effective communicator.

As a Welfare Services Navigator, you will be on the front line of the organisation, providing essential support to beneficiaries through our helpline, email, and web chat services. You will advise members of the RAF family on the financial assistance and support services available through the RAF Benevolent Fund, guiding them on how to access these resources when needed.

The successful candidate will be proactive, with experience of working with people in a supportive capacity. They must be able to engage sensitively and professionally with individuals of all ages and backgrounds. A solid level of administrative experience is essential, ideally gained within a welfare or support-focused environment, along with confidence in using CRM IT systems.

The role will be office based at our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK.

To apply, please  send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Friday 3rd September 2025, 5.00pm.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).