Communication Manager Jobs

 Main purpose of post

This role will lead our individual giving campaigns ensuring key audiences see the impact of the charity and are motivated to donate to support the continuation of our work.  It will build on existing successful campaigns, including our Christmas Star appeal, and create new and engaging additions.  You will ensure the donor journey is sensitive, engaging and straightforward and place a high importance on the ongoing stewardship of donors.

You will report to the Head of Fundraising and work alongside our Fundraising Team to ensure plans align and budget targets are achieved. You will work closely with the Campaign Manager and Data Manager to target individual giving effectively across South Yorkshire, Bassetlaw and North Derbyshire. 

This is the perfect role for anyone who loves to plan and see those plans through to completion, who has excellent customer care skills and who is digitally savvy. You will enjoy working as part of a busy fundraising team and collaborating to achieve collective success.

Key Responsibilities  

· Lead and implement the individual giving donor journey to increase the charity’s individual gifts including regular and pay roll giving.

· Lead the creation of fundraising individual giving campaigns to recruit new donors, retain existing supporters and grow reach, engagement and income.

· Lead the development of new individual giving campaigns, working closely with the Campaign Manager, to deliver direct marketing campaigns across various channels, which enhance current supporters understanding of the difference their donation makes and also encourages new supporters to donate to our cause and projects.

· To create new individual giving income opportunities, including introducing a charity lottery.

· Review and evaluate campaigns against income and impact success factors and implement improvements.

· Maximise all gift aid opportunities within the agreed audiences.

· Be responsible for an income target of a minimum of £300,000 per annum.

· Manage relationships with existing supporters to ensure a high level of donor care is achieved whilst achieving and maximising income opportunities.

· Analyse and segment the charity's supporter base, developing appropriate supporter journeys and propositions, and the effective use of supporter data for campaign purposes.

· Utilise digital methods and platforms for new donor acquisition.

· To assist in the delivery of a range of donor, supporter and staff engagement events throughout the year in line with our donor recognition & stewardship plan.

· Contribute to development of the fundraising annual plan to drive forward the charity’s ambitious plans for change and growth in line with the 3 year strategy.

· Ensure that all activities and contacts are managed through the charity’s CRM (Raiser’s Edge).

· Ensure all fundraising activity complies with laws and best practice governing charitable activity, most notably General Data Protection Regulations, Fundraising Regulator Code of Practice and charity law.

· Attend and contribute to team meetings and 'away days' and be an active, invested member of our team.

· Ability and willingness to travel throughout the region to attend charity fundraising events.

· Able to work flexibly, including occasionally working in the evenings and at weekends.

General Responsibilities:

Every employee is required to:

· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.

· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.

· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations.

· Respect the confidentiality and privacy of donors, guests and staff at all times.

· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.

· Participate in personal and organisational training and development and performance framework meetings.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Who you are

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Individual Giving Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.

About you:

· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team

· You will have excellent communication skills (both written and oral)

· Able to manage your own workload and priorities to agreed deadlines

· Participate in and contribute to team meetings

· Co-operate and liaise with colleagues, working in a professional manner at all times

· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.

· Support and encourage harmonious internal and external working relationships

· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity

Our Total Rewards Package 

Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:

· 27 days (plus bank holidays) annual leave

· Option to purchase additional five working days per year

· Westfield Health level 4 coverage

· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%

· Up to 2 weeks full paternity pay

· NHS benefits

· Hybrid working

· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.

· Death in service cover

About Cord

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

Role context:

Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams. 

In 2024, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, Cambodia & Philippines. Cord has a global team of thirty people with finance staff across six country teams. 

The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.

In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system.

The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting.

Key Responsibilities:

• To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
• To ensure the effective financial management of the organisation create and maintain effective financial control
• To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
• To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting

Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.  

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!

Closing Date: 18 August 2024

Ref 6788

Are you a passionate marketing leader with strong experience of building deep connections and driving income growth? Do you thrive in a dynamic, fast-paced environment? We are recruiting for an exceptional Senior Marketing Manager - Retention and Growth, to join our Loyalty Squad and make a real difference.

About Us 

We are Save the Children. Together we create lasting change with and for children.  In the UK and around the world, we influence policy and legal changes, share our expertise and skills with others and bring in new approaches in order to increase our impact for children. We are dedicated to reducing hunger and malnutrition, reducing child poverty, improving health, reducing violence against children and increasing access to a quality education. In this way we help give children a fair chance at a future they deserve.

About the role 

As our Senior Marketing Manager - Retention and Growth, you will provide strategic marketing leadership to the Loyalty Squad. Partnering closely with the Head of Loyalty, you will spearhead the planning and execution of compelling retention and income growth campaigns. Your role will be pivotal in forging strong relationships with supporters, prompting action, and increasing donor value. Ensuring our marketing efforts are engaging, accurate, and inspiring, you will align all supporter touchpoints for maximum impact.

In this role, you will: 

• Collaborate within a multi-disciplinary team to retain and engage supporters, leveraging data and insights to understand audience needs and motivations.
• Develop and execute multi-channel marketing plans aimed at achieving ambitious income and loyalty targets.
• Oversee marketing efforts across Email, Direct Mail, Telemarketing, SMS, and Messaging.
• Ensure a seamless supporter experience across all touchpoints to deepen engagement and drive long-term value.
• Manage content plans and create inspiring marketing assets across various engagement opportunities, collaborating with agencies as needed.
• Analyse the effectiveness of marketing strategies, using data insights to drive a test-and-learn approach and share learnings across the team.
• Participate in an out-of-hours roster for emergency appeals, as required.

 About you 

To be successful, it is important that you have: 

• Proven experience in growing customer or supporter value.
• Expertise in leading and coordinating retention marketing, including campaign development, data analysis, and audience planning.
• Proficiency in delivering complex, integrated multi-channel marketing campaigns.
• Technical leadership in marketing delivery across various channels.
• Skilled in supporter stewardship and experience design, crafting engaging journeys to deepen supporter engagement.
• Strong project management capabilities with a track record of delivering complex projects on time and within budget.
• Proficiency in managing large budgets and analysing complex data for strategic decision-making.

What we offer you: 

• A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.  
• An organisation that believes in innovation and a diverse set of brilliant colleagues who are both experts in their fields and keen collaborators.
• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. We also understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• To have the best (and happiest) employees, we focus on flexibility, inclusion, collaboration, health and wellbeing – both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you and inspire you to work to improve the lives of children every day.
• You can find our employment offer here. 

Closing date:August 18, 2024

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

FareShare

Job Description –Account Manager

Reporting to: Senior Corporate Partnerships Manager

Location:   London/Hybrid - in person working on Mondays (either head office or local network office), with flexibility of home/office for the remainder of the week

Contract: 24 Month Fixed Term Contract

Hours: 35 Hours, week

Salary: £39,414- £41,488

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity.

We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Our vision is of a UK where ‘No good food goes to waste’.

Our mission is to use surplus, fit-for consumption food to feed those who are vulnerable in the UK by supporting frontline charitable organisations that tackle the cause and not just the symptoms of poverty.

Our values run through everything we do and set out a clear framework for us to approach our work: passion, ambition, respect, collaboration, and focus.

The role

We are seeking a fundraiser or an experienced account manager who relishes the excitement of exceeding income targets and developing strong relationships. You will identify opportunities to increase the value of your partnership portfolio and work closely with the Corporate Development Team to ensure the transition between new business and account management is seamless for both FareShare and our partners.

You will manage a portfolio of partners: designing and delivering tailored partnership plans and an innovative and personalised suite of partnership activity. You will work with colleagues across fundraising to ensure we maximise the value of our partnerships. We currently have partnerships with a large variety of exciting brands from Tesco to Oliver Bonas, McDonalds to Subway, Kellogg’s to Pink Lady apples and Bloomberg to Burberry – our partners support us in a variety of ways including cause related marketing campaigns, staff and customer fundraising, corporate donations and wider sponsorships and partnerships.

To be successful in this role, you will have a proven track record of excellent partnership/relationship management and ideally have experience of delivering a variety of fundraising partnerships including commercial brand licensing. You will have excellent communication skills and will be comfortable negotiating bespoke deals and benefits packages and will lead renewal plans to secure and grow the support of current partners.

Cross team collaboration is crucial to the role and you will be able to demonstrate strong relationship building and influencing skills.

Main areas of responsibility

1. Deliver first rate account management of corporate partnerships and promotions with existing corporate partners to achieve objectives and build excellent relationships that facilitate future growth.

• Provide a high standard of professional relationship and account management to a portfolio of partners, delivering a mix of partnership types including; Charity of the Year, commercial brand partnerships/campaigns and retail partnerships
• Working with the Senior Corporate Partnerships Manager and wider team to implement bespoke cultivation and stewardship strategies for each corporate partner, that encourage development of strategic, multi-faceted partnerships thinking creatively and entrepreneurially to maximise the value of each partnership and meet agreed targets and KPIs
• Ensure FareShare’s strategic priorities are addressed through our partnerships and that the brand is protected and appropriately valued
• Prepare and deliver engaging and confident presentations (both at one-to-one level and at a much larger scale)
• Establish, agree and monitor key milestones for each relationship
• Ensure that benefits are fulfilled and delivered on time
• Monitor and maintain systems and processes; including Salesforce database, financial accounting, pipeline, contracts and due diligence.

2. Work closely with internal project teams to maximise the potential for fundraising

• Work with the Corporate New Business function on the development of new partnerships and to ensure a smooth transition from new business to account management
• Work with other areas of Fundraising, the Food Team and Operations Team to maximise possibilities for partners and FareShare and to report to partners in a timely manner
• Work with Marketing and Communications Team to promote partnerships across FareShare and partner channels.

3. Legal, Compliance & Policies

• Efficient and effective management of commercial income activity ensuring compliance with GDPR, legal and charity regulation and FareShare’s own Ethical Gift Policy
• Manage all legal and financial aspects of partnership agreements
• Manage and work within FareShare’s IT systems and data guidelines
• Represent Fundraising where required on internal working groups
• Undertake training and skills development and keep up to date with the changing requirements of the role
• Undertake other duties as required

Person Specification

If you are a real team player with a proven track record in delivering exceptional account management, always meeting targets, as well as having excellent communication and relationship building skills, along with a tenacious approach, then we’d love to hear from you.

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Essential

• Experience of providing excellent relationship management and stewardship with key external and internal stakeholders
• Demonstrable experience of managing high value six figure partnerships in either a charity or commercial environment ideally including commercial brand licensing
• Ability to create and deliver compelling tailor-made pitches, business plans and proposals to meet corporate objectives
• Excellent communication and interpersonal skills with the ability to influence at all levels
• Proven ability to manage multiple complex projects with competing deadlines
• Experience of financial management
• Excellent negotiation and influencing skills with experience creating legal agreements
• Commercial awareness with knowledge of various corporate sectors and relevant VAT considerations
• Target driven, proactive and creative
• Evidence of – using data, insight and creativity

Desirable

• Experience of working with FMCG brands and retailers
• Experience of working in a third sector environment
• Experience of using Salesforce or a similar database
• Line Management experience
• Understanding of the Institute of Fundraising’s Code of Practice, data protection and other relevant legislation, guidance and good practice
• Understanding of GDPR requirements

Competencies and behaviours

A commitment to Equal Opportunities. An understanding of, and sympathy with FareShare’s mission Flexibility of approach and ability to work in a team and across other internal teams.

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

An exciting opportunity has arisen for an individual with public affairs experience to join our Communications and Engagement Team on a 12 month contract starting 1st October. 

You’ll help co-ordinate the delivery of our public affairs work across Wales, working closely with colleagues in our public affairs team based across the UK. You’ll have experience of developing and maintaining effective relationships with MPs, MSs and their staff.

You’ll  support the Communications and Engagement team with managing and developing materials for key stakeholders (invites, briefings, blogs) and ensure the tone and content communicates our bilingual brand in Wales.

You can formulate ideas around how key stakeholders and organisations can be turned into ambassadors and you’ll have experience of organising events and visits for stakeholders.

You will have a key eye for detail and will need to be good with tight deadlines and able to work well and confidently with senior colleagues.

The ability to speak and write in Welsh fluently and confidently is essential for this post.

Deadline: 16th August

Interview date: 27th August

Location: Hybrid, Cardiff and/or Newtown offices

We have a hybrid approach to working and this role can be based in Cardiff or Newtown, along with homeworking.

On application, please align your supporting statement to the criteria below

Essential criteria

• Experience of managing and co-ordinating a public affairs programme of activities.
• Experience of developing and maintaining strong relationships with political stakeholders including MPs and MS.
• Experience of writing high quality content for materials including for publications.
• Experience of supporting campaigns and/or creating content for digital media.
• Experience of organising events and/or project visits for stakeholders.

Desirable criteria

• The ability to hold a conversation in Welsh.  Good Welsh writing skills aren’t essential and training and support by the Fund’s Welsh Language Team will be provided if needed.
• A strong interest in Wales current affairs, developing topics, issues and themes.
• Proficient in using software such as Microsoft 365 including experience using the mail merge tool 

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Be there when it matters

Are you a campaigns expert with a passion for creating positive change looking for your next challenge?

This is an exciting time to join the Sue Ryder Influencing team, reporting to the Senior Influencing Manager and line managing the Campaigns and Public Affairs Officer you will be playing an integral role in shaping and delivering Sue Ryder’s influencing campaigns and public affairs to help create positive change for people experiencing dying and grief.

About You
You will have demonstrable knowledge and understanding of the UK political system and understanding of the issues affecting Sue Ryder’s work. You will have significant experience of campaign work, designed to achieve change, generating engagement and mobilising supporters. You will be skilled at networking proactively and confident in developing and maintaining relationships with internal and external colleagues, comfortable negotiating where different perspectives exist. You will have good knowledge and understanding of PR and social media and how this should be used as part of an integrated approach to influencing.

Key Responsibilities:

• Represent Sue Ryder externally across the UK at meetings, groups and events with key stakeholders to raise the profile of our influencing work and secure positive changes for our communities.
• Work in partnership with the Senior Influencing Manager to develop an annual campaign and public affairs workplan that helps the Influencing team to deliver its strategy and the wider organisation’s vision.
• Work with the Campaigns and Public Affairs Officer to deliver the annual workplan - and to show sound judgement in discharging this function – to enable the Influencing team to progress towards its goals

What we can offer you:

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 12th August
Interview date: 20th and 21st August
Start date: 1st October or following the end of a notice period.

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage

If you want more than just a job, we want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Job Title: Communications Officer 

Responsible to: Head of Communications 

Line Management: N/A 

Contract Type: Permanent, Full-time

Hours: 35 per week 

Location: Runway East, 24-28 Bloomsbury Way, London. WC1A 2SN.

We offer flexible and hybrid working, but office-based work will be required on a regularly basis.

Salary: £33,000 per annum 

Main Purpose of Role: Identify, gather, and shape content & case studies suitable for wide-ranging comms channels, while effectively supporting the Comms team to deliver engaging comms across all channels. 

Main Responsibilities 

• Support the Head of Communications to develop and maintain the annual comms calendar/plan and work with teams to support its delivery. 

• Support PR & Communications Manager in gathering and sharing case studies from start to finish.

• Nurture relationships with clients and frontline workers as appropriate, with regular communication throughout the year - for example, thanking, sharing the Year in Review, sending Christmas cards. 

• Work closely with the Digital Manager to support our social media strategy and help manage social media channels day-to-day.

• Work closely with colleagues across both the Fundraising and Programmes teams to ensure their comms needs are supported effectively. 

• Manage and support events organised or supported by the Comms team - for example, the Annual Appeal launch event. 

• Work closely with the Heads of Communications to manage the delivery of the Appeal Hub. 

• Contribute to comms planning cycles, brainstorming sessions and any reporting required. 

• Support ongoing work on language, branding, and act as a custodian of the St Martin’s Charity brand. 

• Oversee the maintenance of the Content Warehouse and facilitate colleagues across the team to access the content required to support their work.

• Deputise for the Digital Manager in developing and publishing content for the Charity or Frontline Network websites. 

Person Specification 

Experience and Knowledge 

• Proven experience of creating digital content to use across a wide range of platforms and channels. 

• Proven experience of writing for different audiences for a variety of different media, including print and digital. 

• Previous experience of using Adobe products would offer an advantage. 

• Previous experience of working with people living in challenging situations, would offer a distinct advantage. 

Skills and Competencies  

• Can demonstrate a high level of excellent interpersonal skills and the ability to work collaboratively and efficiently with multiple stakeholders. 

• Can evidence an understanding of and a confidence in using a wide range of social media. 

• Can demonstrate a good eye for detail. 

• Can demonstrate an ability to prioritise, manage multiple tasks simultaneously and meet deadlines. 

• Evidence of working with initiative, flexibility, and a proactive, positive attitude. 

How to apply  

If you are passionate about our work to address homelessness and would like to join the Charity as its Communications Officer, please provide the following via our online jobs board: 

• A current comprehensive CV (no longer than two A4 pages) outlining your key achievements in previous and current roles with details of two referees (who will only be contacted if you are offered the role and not without your prior consent)

• A covering statement (no longer than two A4 pages) supporting how you believe your skills and experience match the requirements of the job description and role specification

Closing date: Sunday 4th August 2024, 11:59pm.  

Interviews will be held in person at our offices during the week beginning 12 August 2024. 

Are you able to work with Corporates, High Net Worth Individuals, grow our supporter base and are an accomplished Fundraiser. We are seeking a dynamic person with a strong fundraising background to broaden our income streams and help us widen support from the local community. You will build on a track record of working with the local community to tell our story, impress upon the need for our services and and obtain support for our work to end homelessness. Barons Court Project is the only Day Centre in Hammersmith and Fulham and plays a critical role in the borough to serve the most vulnerable. You will be passionate about makeing a diffrernce for our guests by bringing in the funds we need, securing our future and helping us expand our offer. A natural communicator you will have the ability to engage with people from a wide variety of backgrounds in this new fundraising role for Barons Court Project.    

Digital Product Manager
Contract:  Permanent, full time, 35 hours over 5 days         
Salary:  £40,000 plus £3,954 London Weighting Allowance   
Location:  Hybrid – 2 days a week at Horseferry Road, Westminster, SW1P 2AF 
Closing date:  Wednesday 7 August 2024
Interview date:  w/c 12th - 19th August
 
Exciting Digital Product Manager Role - join us on a mission to help pets and people!

More about the role

As our Digital Product Manager, you'll oversee the Blue Cross website, collaborating closely with the Senior Digital Product Manager and the digital content team to create an exceptional platform for our supporters and service users.

You’ll be joining a friendly and supportive team who are passionate about making a difference. 

You’ll have the chance to make a real impact, develop your skills, and work on exciting projects.

Your key responsibilities will include:

• Acting as the product owner for the Blue Cross website and content management system (CMS), optimising to improve accessibility, drive engagement and generate income.
• Managing website requests and issues, working with people from across the charity to understand their challenges and advise on potential solutions.
• Coordinating our Agile product management process, liaising with developers to implement our website roadmap using backlog refinement, story writing, sprint planning, UAT, etc.
• Owning and developing the product lifecycle including testing ideas in a user centric and insight driven way.
• Working with the wider digital team to deliver our search engine optimisation (SEO) strategy, with a specific focus on technical SEO.
• Managing our third-party web development partner alongside the Senior Digital Product Manager and Head of Digital Marketing.
   

About you

We’re searching for someone who’s passionate about using their digital skills to help animals. You’ll have a proven track record in digital product management and a deep understanding of web development. You’re a problem solver, with a knack for finding innovative solutions.

You’ll be confident working with different teams, communicating complex ideas clearly, and always putting the user first. You’ll have demonstrated ability to manage complex digital projects using Agile methodologies and tools like Jira and Trello. Proven experience of optimising websites through content management systems such as Drupal is essential.

Essential skills and experience:

• Proven experience in digital product management
• Strong understanding of web development and content management systems (CMS), ideally Drupal
• Experience in Agile methodologies (e.g., Scrum, Kanban) and project management tools (Jira, Trello)
• Strong analytical skills and ability to translate data into actionable insights
• Experience in user-centred design and research
• Excellent communication and stakeholder management skills
• Ability to work effectively in a collaborative team environment
• It would be great if you also have:
• Experience working on business or non-profit websites (desirable)
• Experience using Google Analytics and Google Tag Manager
• Knowledge of search engine optimisation (SEO)
• Knowledge of digital accessibility and Web Content Accessibility Guidelines (WCAG)

How to apply 

Click the apply button below and complete the online application process before the closing date on Wednesday 7 August 2024.

We reserve the right to close this vacancy early should we receive an overwhelming response. 

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can. 

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll thrive in a supportive and rewarding environment.

Our generous benefits package includes:

• Enhanced annual leave entitlement: 30 days plus bank holidays 
• Pension scheme with enhanced employer contribution 
• Life assurance 
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Recognition scheme
• Annual volunteer days 
• Claim for professional fees
• Charity worker discounts across a variety of retailers. 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. 

At a time of huge pressure for young Londoners and youth organisations across the capital, our work is needed more than ever. Many young people, particularly those from underserved communities, are feeling the strain and urgently need the safety of local youth spaces, the support of trusted adults, and the inspiration of programmes that meet their needs.
 

It is a crucial time to be raising income for London Youth. In September 2023 we launched our new strategy for 2023-2026: Powering the Grassroots. Currently responsible for over 70% of our charitable income, The Trusts and Foundation’s team are a crucial part of ensuring we have the money to drive that strategy forward and deliver for young people and youth organisations across the capital.
 

You’ll be joining an ambitious team passionate about supporting young people and youth organisations to be the best they can be. The Trusts and Foundations Fundraising Manager will be an experienced and successful fundraiser ready to use their skills and experience to grow our most important income stream.
 

Key Responsibilities

· develop and maintain an exemplary understanding of the needs of young people and youth organisations in London.
 

· proactively communicate the vision and mission, aims and work of London Youth to funders.

· undertake prospect research to identify new funding opportunities that increase restricted and unrestricted income.
 

· collaborate with teams from across London Youth to develop and submit high quality five and six figure applications to trusts, foundations, institutional funders, and livery companies.

· work with colleagues to find ways to increase income form existing funders.

· meet all KPIs and financial targets.

· provide first class stewardship to funders.
 

· maintain up-to-date records on all aspects of fundraising activity on Salesforce and SharePoint and produce regular reports/reports when needed.
 

· ensure agreements are in place with all funders and are recorded in line with our processes.

· take responsibility for your ongoing professional development.

· commit to and actively promote London Youth’s policy and procedures to value and respect diversity and inclusion in all duties and working relationships.
 

· reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues.
 

· follow our organisation’s anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.
 

Skills, Knowledge & Expertise

Skills and Expertise
· track record of leading and securing five and six figure funding relationships with trusts, foundations, institutional funders, and livery companies

· demonstrable knowledge of UK and London funders

· ability to undertake rigorous prospect research and build and manage a robust pipeline
 

· demonstrable relationship management skills

· proven project management skills
 

· experience of regularly recording and reporting on data

· ability to interpret financial data

· awareness of Fundraising Regulatory Framework

· experience of acting as an organisational ambassador in a range of outward facing contexts

Attributes and Behaviours:

· passionate and demonstrably committed to improving the lives of young people

· outstanding written and oral communication skills

· attention to detail
 

· ability to prioritise workload
 

· ability to work independently or with small or large groups of colleagues

· ability to work in a changing and flexible environment

· willingness to learn new skills
 

· discretion and ability to maintain confidentiality
 

· willingness to work occasional evenings or weekends at London Youth events.
 

Here are just a few of the fantastic benefits of working for London Youth!

• Generous holiday allowance - 39 days annual leave including 8 bank holidays for FTE. 
• Continuous learning opportunities, with financial support towards relevant qualifications and ongoing professional development. 
• Cycle to Work scheme. 
• Healthcare Cashback Plan to help cover your healthcare essentials. 
• Free access for you and your family to the Employee Assistance Programme. 
• Free access to the 'Headspace' wellbeing application. 
• Eyecare vouchers. 
• Generous maternity / adoptive / parental / shared parental leave of up to 13 weeks full pay. 
• Two days per year allowance for volunteering with London Youth or another charity. 
• You'll be working with a fantastic team of passionate colleagues across London Youth. 
• An outstanding culture and ethos where staff and visitors enjoy, challenge and achieve. 
• You will be making a difference to the lives of young people!

Together for Short Lives has upgraded its system and is undergoing a data processing review, and we are looking for a CRM Database Manager to continue to deliver improvement across the charity. Ensuring our CRMs align to our digital strategy and our data quality is high is fundamental to Together for Short Lives’ mission.

The role

This is a fantastic opportunity for an experienced CRM Database Manager with a strategic approach to join the UK charity Together for Short Lives and help them achieve their bold ambition to reach every family caring for a seriously ill child in the UK.

Our CRM Database Manager will play a critical role, developing our data infrastructure and CRM capability to support our organisational strategy, specifically to:

• Grow and engage supporters, developing strategies to support the roll out of an emergent individual giving programme, and developing an excellent user experience

• Transform access and reach to beneficiaries, enabling us to help them find the help they need

• Manage membership and supporter data to enable effective segmentation for communication and campaigning

• Assist the DPO in ensuring teams remain compliant in relation to data protection, fundraising, and the provision of services by providing guidance and reviewing existing processes and policies and keeping these up to date. 

You’ll be experienced and self-motivated with a real belief in the power of CRM and data. You’ll develop our data integrity and drive change through more effective use of data for decision making and communication. You’ll also nurture and develop CRM use to meet organisational ambition and demand.

We offer a great reward package, which includes generous annual leave entitlement, pension scheme, staff assistance programme and days off for volunteering.

We are open to flexible working patterns. Hybrid or remote working is also supported.

We are always looking for talented people, and welcome people regardless of age, disability, gender identity, marital status, race, faith or belief and sexual orientation. We particularly encourage applications from those with disabilities or from black and minority ethnic backgrounds, as these groups are underrepresented throughout the Charity Sector.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. We can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

Applying for the role

Closing date for applications is at 11.59pm on Monday 26 August 2024. If you are interested in applying for this post, please visit our website.

The Role

The Law Society of England and Wales is looking to recruit an experienced Member Engagement Manager to join our Membership Engagement & Services Team. Working in collaboration with internal and external stakeholders, the role will be responsible for developing and co-ordinating the delivery of tailored membership services and engagement programmes that deliver increased awareness, take-up and satisfaction with the member offer. The successful candidate will also be responsible for identifying and developing ways to improve members' experiences and needs via our products and services.

What we're looking for

You will have proven experience of researching, analysing and acting on information about market and customer needs and issues to design and improve client / membership services and experiences. You will have substantial experience with producing a range of varied high-quality content and engagement programmes including leading the design and delivery of seminars, webinars, short videos, e-newsletters and other written materials and communications to large groups of clients / members. You will have excellent written and communication skills.

You will have a lot of intellectual curiosity and possess a growth mindset, can do attitude and collaborative approach. You will also have excellent project management and prioritisation skills. Individuals with strategic grasp, attention to detail and commercial understanding will excel in the role.

You will also have exceptional interpersonal and stakeholder engagement and influencing skills, in particular managing groups of stakeholders to deliver against a common goal.

Having an understanding of lawyers and having worked in legal practice is desirable.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong and collegiate membership engagement team and a brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

The role is office-based though we embrace hybrid working. We currently work to a team charter where we work together from the office two days per week or more as needed. There is a generous flexible benefits package, a friendly and supportive working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

If you would like to have an informal discussion about the role, please contact Valeria Mancheva on

Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Educational Partnerships Manager in Tees Valley with some work in North Yorkshire and County Durham. To succeed in the role it is vital that you can travel extensively across the region and into North Yorkshire so the candidate will ideally live in the area.

Young Enterprise is a national charity working directly with young people, teachers, and volunteers, helping young people prepare for their future. This role supports the continued development of YE’s impact by providing young people with opportunities to engage in YE’s enterprise and financial education programmes building vital skills, developing an enterprising mindset, supporting them to build their future and enabling them to make a positive contribution to their community and society.

As Educational Partnerships Manager you will be a key contributor to the regional educational partnerships team, supporting the team to achieve shared KPIs for the region and the wider organisation.  The role of Educational Partnerships Manager involves working directly with young people and teachers in schools that are delivering / supporting the delivery of our Young Enterprise programmes.

The Educational Partnerships Manager role will suit someone who can work with young people, build rapport and engage young people from a range of backgrounds. You will need to be confident in working within education settings and liaising with school staff, volunteers, and corporate volunteers. This can be a varied role, but a very exciting role as well as very rewarding. Your experience in relationship development and management will help with developing new schools as well as supporting existing school relationships. There is not an exhaustive list but is to provide you with a flavour of the role.

We are looking for:

· A motivated self-starter

· Ability to develop new relationships with range of stakeholders and support existing ones

· Confident and happy in presenting and delivering to large audiences

· Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure

· Excellent manner, rapport and professionalism with young people

· An understanding or experience of managing relationships with volunteers

· A great promoter and inspirer in helping young people achieve their potential

· Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams

You'll be working alongside an experienced and passionate small regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.

Why work for us?

· People-focussed with a friendly and supportive work-place culture

· An active commitment to equality and diversity

· Access to mentoring scheme with a corporate partner

· Generous holiday allowance of 7.2 weeks (pro rata)

· Access to NHS top-up scheme, for money back on expenses such as dental and optical

· Access to an Employee Assistance Programme

· Cycle-to-work scheme

· Group Life Assurance

This is a home-based role, however, will require significant travel in Tees Valley and some travel to parts of North Yorkshire and County Durham so the candidate will ideally live in the area.A DBS will be required. 

To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on 2nd August 2024.  Please note applications without a cover letter will not be considered.

Social mobility will be at the heart of Young Enterprise’s future strategy, what measures would you take to ensure that those most in need receive the support of our programmes and services? 

Please prepare a presentation of no more than 5mins to outline your approach with young people, educators and business partners.

Interviews will be held on 13th August.

Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.

Black Thrive Global are seeking a proactive and strategic Independent Advisory Group Programme Manager with a passion for equity in mental health services and capable of driving meaningful change through collaboration with diverse community members and partners.

To apply you will need to submit a CV of no more than 3 pages and attach a Cover letter outlining how your experiences matches the job requirements.

About Black Thrive

Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, established in 2016. We exist to address the inequalities that negatively impact the mental health and well-being of Black people so that the thriving of Black communities is the norm.

Our guiding principle is that Black communities should be at the forefront of reimagining, redefining, and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change.

Purpose and Overview

The PCREF Programme aims to reduce and ultimately eliminate racial disparities in the services provided by the South London and Maudsley (SLaM) NHS Trust. The programme's success will be monitored through the Trust’s Performance & Quality system, emphasising collaboration between the Trust's staff, Black service users, their carers, and Black communities. The goal is to ensure equitable access, experiences, and outcomes for Black citizens utilising the Trust's services.

The Programme Manager for the Independent Advisory Groups (IAGs) in Lambeth and Southwark is crucial in advancing the objectives of the PCREF. This role focuses on fostering active community participation, building capacity, and ensuring that Black communities are equal partners in the transformational change programme. The Programme Manager will lead the development and support of local IAGs, ensuring robust governance, structure, and capacity building to improve mental health services.

Supporting the IAGs and the IAG chairs is fundamental to this role. It serves to enhance the capacity of the IAGs and chairs. Whilst the job description provides a succinct outline of responsibilities, ultimately the needs of the IAGs will be paramount, with direct leadership from the Director at Black Thrive. This role is in collaboration with various stakeholders, with a clearer focus on project mismanagement and varied learning styles. Leadership must be aligned with the IAGs, ensuring diverse and inclusive practices.

Supporting policy development is crucial, and there should be an agreement on oversight, with all parties having joint oversight and review responsibilities. Reporting back to the IAGs will be a key component.

The Programme Manager is expected to be a proactive and strategic leader, passionate about equity in mental health services and capable of driving meaningful change through collaboration with diverse community members and partners. This role demands a commitment to fostering an inclusive and supportive environment where Black communities can actively participate in shaping mental health services.

Duties and Responsibilities

DEVELOPMENT AND SUPPORT

· Establish and Develop IAGs: Lead on supporting the creation and ongoing development of local IAGs in Lambeth and Southwark, ensuring robust governance structures and effective capacity building.

· Resource Management: support in Identifying and secure necessary resources, including financial, human, and material, to support IAG activities in both boroughs.

· Recruitment and Role Assignment: support in the recruit of diverse community members from Lambeth and Southwark to join IAGs, ensuring roles and responsibilities are clearly defined and assigned.

· General Management Duties: Temporarily oversee and manage day-to-day operations, supporting community service development initiatives and ensuring smooth running of IAG activities.

COMMUNITY ENGAGMENT AND COLLABORATION

· Facilitate Community Engagement: Support both IAG chairs in enhancing community engagement through active participation in IAGs, collaborating with SLaM and various voluntary/community organisations.

· Encourage Broader Participation: Foster participation from various community, statutory, and non-statutory organisations in IAG and PCREF activities.

· Build Relationships: Develop and maintain strong relationships with local organisations, facilitating networking opportunities, and representing IAGs at PCREF events both online and in-person.

· Support IAGs: Provide continuous support and enhance the operational capacity of IAGs through regular check-ins, resource allocation, and problem-solving assistance.

COMMUNICATION AND PROMOTION

· Event Coordination: Plan, host, and deliver events, conferences, training sessions, and workshops to promote local services in both boroughs.

· Develop Communication Tools: Produce and disseminate communication materials in collaboration with the IAGS such as newsletters, toolkits, booklets, and feedback forms to support IAG activities and community engagement.

MEETINGS AND REPORTING

· Organise Meetings: Schedule and attend IAG and PCREF community meetings across Lambeth, Southwark, and other involved boroughs.

· Collaboration with Programme Managers: Work closely with the Croydon BME IAG Programme Manager and other stakeholders, attending regular update and planning meetings.

· Impact Measurement: Collaborate with the Maudsley Charity and Black Thrive to discuss and measure the impact of initiatives, generating detailed reports for stakeholders including for both IAGS.

PROJECT MANAGEMENT AND ADMINISTRATION

· Stay Informed: Keep abreast of PCREF change ideas and opportunities for IAG member contributions.

· Task Coordination: Oversee and coordinate additional tasks to ensure project success, managing administrative duties efficiently in line with IAG requirements.

· Policy Adherence: Ensure compliance with all relevant policies and procedures, including General Data Protection Regulations 2018.

· Budget Management: Manage and provide oversight of the project budget, supporting the development and delivery of the PCREF IAG Leadership Academy.

· Documentation Management: Maintain key documents and trackers from ideation to delivery, ensuring accurate record-keeping and reporting.

DEVELOPMENT AND DELIVERY

· Assist in the creation and execution of the IAG Leadership Academy. Ensure the effective implementation of change ideas in both Lambeth and Southwark.

PERSON SPECIFICATION

IAG Programme Manager, Black Thrive - Lambeth

Experience and Ability

E = Essential, D = Desirable

1. Proven experience in community engagement and capacity building (E)

2. Experience working with diverse community groups and stakeholders

3. Experience in planning, implementation, and evaluation of projects (E)

4. Ability to manage multiple tasks and projects simultaneously (E)

5. Experience leading community engagement initiatives and supporting third-sector organisations (E)

6. Proven ability to ensure the inclusion of diverse community voices in organisational and systemic frameworks, particularly in mental health contexts (E)

7. Prior experience working within the Lambeth or Southwark localities or similar localities (D)

8. Experience in systems change initiatives and in providing support and leadership for teams operating within such frameworks (D)

9. Previous experience in project management, preferably within mental health and/or health and social care environment (E)

Skills and Knowledge

10. Ability to produce and disseminate communication materials such as newsletters, toolkits, and feedback forms. (E)

11. Excellent communication and interpersonal skills, capable of building and maintaining strong relationships with a variety of stakeholders, partners, and team members (E)

12. Robust knowledge of health and social care structures and systems, with a focus on mental health (E)

13. Experience of working with service-users within a mental health or social care setting.

14. Experience of working (or living) within a diverse community, with a strong understanding of the cultural contexts related to mental health and wellbeing.

15. Knowledge of the Patient and Carer Race Equality Framework (PCREF) and its application within the NHS (D)

16. Commitment to the values and mission of Black Thrive and an understanding of the strategic objectives of the organisation (E)

17. Flexibility to work outside of standard office hours, including weekends and evenings, as required (E)

18. Additional qualifications or training in leadership, project management, or a related field (D)

19. Competency in additional languages spoken within the local community may be beneficial (D)

20. Flexibility to respond to the needs of the project (E)

An enhanced Disclosure and Barring Service (DBS) check will be required. Still, we will treat applicants with a criminal record relatively well and not unreasonably discriminate because of a conviction or other information revealed