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About ReachOut
ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.
About the Role
Reporting to the CEO, the Corporate Partnerships Manager plays a key role within our organisation, forming part of the Income and Partnerships Team.
We are looking for an ambitious and autonomous fundraiser to develop, deliver and grow our long-term corporate partnerships programme in London, Manchester and new locations in line with our strategy.
The key aim of the role is to secure new, and account manage existing corporate partnerships which will both contribute to ReachOut’s core mission of transforming outcomes for young people constrained by circumstance and help companies to achieve their own Corporate Social Responsibility goals.
How to Apply
Key Dates
Our commitment to equity, diversity and inclusion
ReachOut is committed to being an inclusive and diverse organisation. We therefore welcome applications from people of all ethnicities, ages, religious beliefs, gender identities, sexual orientations and any other protected characteristics, to provide a diverse range of experiences, ideas and insights into our work. ReachOut wants to increase the representation of our young people amongst our staff, so if you are from these ethnic groups, we would particularly appreciate receiving your applications.
The Katie Piper Foundation is seeking an experienced Finance and Business Manager to join our small, dedicated team in this newly created role, central to supporting our growth over the next three years.
You will lead all aspects of financial management, working closely with the CEO on budgeting, planning, and resource allocation. Responsibilities include overseeing day-to-day finances, producing management accounts, reporting to the Board, and ensuring strong financial controls and compliance.
In addition, you will help strengthen the charity’s wider operations, improving systems across IT, data, and reporting, as well as supporting risk management, policy development and measuring and communicating our impact.
This will be varied and evolvingrole suited to someone confident working across both strategic and operational areas, and comfortable driving organisational improvement.
We are a fully remote team. The role is home-based and part-time (28 hours a week, FTE 35 hours), and we are open to flexible working arrangements.
We are looking for a proactive professional with strong financial expertise and a broader business mindset. If you are ready to take on a pivotal role in a small team supporting a life-changing cause, we would love to hear from you.
To learn more about the role and how to apply, please view the full job pack here:
https://lnkd.in/dXjWSVwV
The Katie Piper Foundation, established in 2009 by burns survivor Katie Piper OBE, provides rehabilitation to survivors of life changing burns
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by playing a key role in strengthening our partnerships, training programme and systems change work.
About Disability Law Service
Disability Law Service (DLS) is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people.
Purpose of the role
To develop and deliver partnerships, policy advocacy, and systems change activity that improves access to justice and outcomes for Deaf and Disabled people.
Overview
You will lead on partnerships, policy influence, and systems change work, working across a range of stakeholders to strengthen networks, influence policy, and deliver strategic change.
Key responsibilities
Build and maintain strategic partnerships across sectors
Lead on systems change and policy advocacy work
Manage programmes focused on training and capacity building
Use data and evidence to inform systems change activity
Manage staff and volunteers and support team development
Develop stakeholder networks and collaborations
Contribute to policy campaigns and strategic initiatives
Support monitoring, evaluation, and impact reporting
What we offer
Opportunities to develop experience in policy, advocacy and systems change while working across a varied and dynamic workload with diverse stakeholders
A supportive and inclusive working environment within a committed and experienced team
A varied role where your work directly supports access to justice for Deaf and Disabled people.
Equality, diversity and inclusion
We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive.
To apply
To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have read the job description and person specification fully before applying for the role.
Our mission is to provide free legal advice to Deaf and Disabled people to ensure that they have access to their rights and justice.
The client requests no contact from agencies or media sales.
Dimensions, the UK's largest not-for-profit support provider for adults with learning disabilities and autistic people, is seeking a Campaigns Manager to lead bold, audience-focused campaigns that strengthen our voice, grow our influence, and help drive even better lives for the people we support.
The Campaigns Manager leads the development and delivery of impactful, evidence-led campaigns that raise awareness, influence policy and practice, and drive engagement with key audiences.
The role plays a vital part in improving the lives of people with learning disabilities and autism by shaping public attitudes and ensuring their voices are heard and represented authentically.
Working in co-production with people with lived experience, the post holder will ensure campaigns are inclusive, evidence-based, and aligned with Dimensions’ priorities and values, contributing to meaningful and lasting change.
As part of your application, we would like you to share your portfolio. You can include a link in the skills and experience section of the application or include the links in a covering letter.
Interviews will take place face to face in London.
We will require proof of qualification if you successfully secure this role.
About the role
Your main duties will include:
About you
The successful applicant will have:
The rewards
Apply now
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.
SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation.
We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs.
About the role
This is a hands-on leadership role where you will:
You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.
About you
We are looking for someone who:
Why join us
At SPEAR, you’ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.
Your benefits
About us
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the Campaigns and Public Affairs Manager role
In this varied and exciting position, you will manage high profile WI campaigns and play a key role in achieving change on key issues affecting women and their community.
The Campaigns and Public Affairs Manager provides essential management of the Public Affairs team and its activities- including campaigning, lobbying, research and policy work- whilst working closely with the Director of Campaigns and Membership to maintain a strategic overview of the department’s work.
You will be responsible for devising appropriate lobbying strategies to achieve our key objectives, responding to governmental policy and consultation papers and supporting the NFWI’s media work in relation to all campaigning and Public Affairs activity.
This role also plays a vital part in managing departmental projects, from the development and implementation of campaign project plans, to identifying funding opportunities and administering budgets.
Hours: Full-time, 35 hours per week.
Location: Hybrid working, with at least one day per week at our London office.
About you
Experienced in all aspects of campaigning and lobbying, with a strong understanding of current affairs and issues across the policy spectrum, you will be adept at taking a campaign from start to finish, whilst developing impactful influencing strategies in a political context. You will be a confident line manager, with experience of supporting and overseeing your team’s performance, development and wellbeing.
The ability to represent the NFWI externally- to civil servants, government departments and external organisations- as well as working closely with volunteers and members at a grassroots level is also key.
An understanding of key policy issues relating to areas such as women’s health or the environment would also be desirable, however your passion for helping the WI achieve its mission by making a difference every day will be the key to your success in the role.
Benefits
In return, we will offer you a hybrid working arrangement, which means a minimum of one day a week in your primary office and the rest worked from home, although you can work up to three days in the office if preferred; 28 days’ annual leave, rising to 30 days on completion of 5 years’ service with the flexibility to take your annual leave in hours; membership of our healthcare scheme; enhanced family-friendly policies; a commitment to employee wellbeing; and more.
How to apply
For further information about the Campaigns and Public Affairs Manager role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.
Closing date: 13 May 2026.
First and second-round interview dates: w/c 18 May 2026, with the first round conducted virtually and the second in-person at our London office.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
A great opportunity to join our Sussex focussed charity as we embark upon a new 4 year strategy.
This is a senior, high-impact post. You will lead on business development and income generation — writing bids, building partnerships and developing strategy — working closely with the Chief Executive and Senior Leadership Team.
A key part of the role (1.5 days per week) is dedicated to securing funding for our Lost Woods Project, a multi-agency community development initiative running until November 2027.
Key responsibilities include:
What We're Looking For
Essential:
Desirable:
Personal attributes: You are self-motivated, highly organised, calm under pressure, and a genuine completer-finisher. You can write compelling bids, build trusted relationships, and present confidently to a range of audiences.
Accountable to: Head of Finance and Operations Staff responsibilities: None initially (line management potential)
Salary: £45,000 (pro rata) Hours: 35 hours per week (part-time considered at 28 hours) Contract: Permanent Location: Lewes, Sussex — hybrid working.
AirS is committed to equality, diversity and inclusion. We welcome applications from all backgrounds.
To increase the capacity of rural communities to manage change for the benefit of all their constituents.



The client requests no contact from agencies or media sales.
YHA is looking for an experienced and strategically minded Head of Communications and Engagement to lead how our story is told through a period of organisational change. This role owns our corporate narrative and shapes compelling communications that strengthen YHA’s voice and influence.
Working across the organisation and with external partners, you’ll develop and deliver integrated corporate communications that inspire engagement from staff and stakeholders, and ensure coherent and consistent messaging which amplifies YHA’s impact as a leading youth charity, social enterprise and force for good, and support income growth.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
10 nights free hostel stays per year for you and up to 3 friends or family
Access to YHA’s staff discount and cash back portal
Free YHA Membership each year
Access to support via our Employee Assistance Program
There are many more benefits to working for YHA so please visit our website for more information.
What will you be doing as Head of Communications and Engagement?
Own YHA’s corporate narrative, tone of voice and organisation‑wide communications strategy
Lead integrated internal and external communications that strengthen brand, impact and income growth through a period of strategic transformation.
Develop and deliver strategic messaging to support YHA’s organisational transformation and long‑term objectives
Champion communications best practice across the organisation, working closely with the marketing team, digital team and senior leaders
Plan, coordinate and oversee corporate content, publications and communications scheduling across all channels
Line manage the Internal Communications Manager
Lead on media relations and press engagement, including external agency support and spokespeople
Strengthen YHA’s external presence, reputation and profile as a national youth charity and social enterprise
Lead stakeholder engagement, partnerships, policy influence and horizon scanning for emerging risks and opportunities
Manage crisis communications strategy and process
Steward and leverage YHA’s heritage and archives to support impactful storytelling ahead of the 100‑year anniversary
What Skills and Experience do you need?
Experience in communications, with a proven track record of developing and delivering strategic, organisation‑wide communications in a complex national organisation
Strong ability to shape and communicate clear, compelling messages for diverse audiences across multiple internal and external channels
Demonstrable experience of leading media relations, PR campaigns, stakeholder engagement and reputation management, including crisis communications
High‑level writing, editing and content‑planning skills, with a creative and audience‑focused approach
Ability to interpret complex organisational information and translate it into engaging, accessible and inspiring communications
Experience influencing and advising senior leaders, bringing authority, constructive challenge and a cross‑organisational perspective
Proven ability to identify reputational risks, anticipate emerging issues and recommend strategic communications responses
Experience building productive partnerships and relationships with senior stakeholders, partner organisations, public bodies and agencies
Strong organisational skills, with the ability to manage multiple priorities, work to deadlines and find solutions under pressure
Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work
For more information about the role and the skills and experience required, please refer to the job description.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.
How do you apply?
Submit your CV and complete the application form. For more information about our recruitment process, visit the job website.
Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Enrich the lives of all, especially young people, by providing brilliant hostel stays and experiences that improve physical health & mental wellbeing.
About us
Every day, SOHK transforms lives. We work with young people at risk of exclusion and disengagement from education, empowering them to break cycles of disadvantage and realise their potential. Through a combination of rugby and social and emotional learning, we help participants develop the confidence, skills, and resilience they need to succeed in life and education.
We plan to double the number of young people engaging with our programmes over the next five years. We are also making significant investments in our impact function, to better understand how we can maximise the benefits for participants and attract more attention and investment to social and emotional learning (SEL) interventions.
Job Overview
We are seeking a dynamic and driven Events & Corporate Partnerships Manager to play a key role in delivering our fundraising ambitions across England and Wales. This is a varied and hands-on role, combining strategic relationship-building with high-quality event delivery to generate income and deepen supporter engagement.
The Events & Corporate Partnerships Manager will take ownership of a portfolio of major fundraising events, from planning and budgeting through to delivery and follow-up. This includes developing the annual events strategy, managing income and expenditure, supporting ticket and table sales, sourcing prizes, and ensuring an exceptional supporter experience throughout.
Working closely with the Head of Fundraising, they will build and convert a pipeline of corporate partners, developing compelling proposals and securing new partnerships to meet income targets. They will also lead on the stewardship of these relationships, delivering tailored engagement plans that demonstrate impact and maximise retention.
Alongside delivery, the Events & Corporate Partnerships Manager will monitor performance, manage budgets, and maintain accurate reporting and CRM data, working collaboratively with Fundraising and Marketing colleagues to maximise results.
Key Responsibilities
Major SOHK Events
Corporate Partnerships (working with Head of Fundraising)
Reporting, Monitoring & Budgeting
Skills & Experience
Essential
Desirable
Terms of Appointment
How to Apply
Please send a current CV and a cover letter no longer than two sides of A4. Please express why you think you could do this job for School Of Hard Knocks (SOHK).
School Of Hard Knocks (SOHK) is an inclusive charity committed to broadening the diversity of our organisation and is keen to attract people from a wide range of backgrounds.
Applications close at 10pm on Sunday 17th May. In-person interviews will be held in London on 21st and 22nd May.
The client requests no contact from agencies or media sales.
Visitor Experience Manager
Location: Painswick, Gloucestershire (GL6 6TH)
Hours: 32hrs per week (over 4 days)
Salary: £32,905.60 FTE, equating to £26,324.48 pro-rata Are you a creative and people-focused leader who can turn a great visit into an unforgettable one?
The location
Set in the heart of the Cotswolds, Painswick Rococo Garden is the last surviving Rococo garden in England. Designed in the 1740s as a place to entertain and relax, it remains a place of beauty, surprise and escape. Today, the garden is an independent charity, which offers a unique blend of heritage, horticulture and wildlife, making it a truly special place to work and visit.
Role summary
We have an exciting opportunity for a Visitor Experience Manager to help make every visit to Painswick Rococo Garden warm, inspiring and memorable.
You’ll be an integral part of bringing our beautiful and quirky 18th-century garden to life by leading our programme of events and family trails, interpretation, customer service and presentation standards.
Passionate and enthusiastic, you will deliver a high-quality visitor experience that make visitors feel more connected to the garden.
With a strong commercial and community focus, you’ll grow audiences and income through well-planned, profitable activity and new offers, while supporting safe, compliant day-to-day operations (including duty management and safeguarding responsibilities).
You’ll manage, motivate and develop the visitor experience team, and will lead the volunteer journey, ensuring the volunteer experience is varied, productive and rewarding for all involved.
You’ll champion excellent customer service, so every visitor feels welcome and enjoys a great day out.
Please note: the role includes regular duty management on a rota basis, including weekends, bank holidays and evenings. About you If you’re a people-focused leader with experience in heritage visitor operations and delivering engaging events and interpretation, we’d love to hear from you.
• Hands-on experience of delivering interpretation, events and visitor operations in a heritage/visitor attraction setting.
• Experience of establishing and leading a culture of exceptional customer service.
• Experience of running high-quality, profitable events.
• Team management and leadership skills including coaching, development, motivation, and communication.
• Excellent people and influencing skills, with the ability to build great relationships and work collaboratively, proactively and effectively to achieve the charity’s goals.
• Good understanding of different visitor audiences and the ability to draw on / develop audience insight.
• Excellent organisational and communication skills: able to prioritise, work to tight timescales, and communicate clearly with a wide range of people.
• Understand responsibilities in terms of health and safety, security and data protection in a visitor operations setting and how to manage and minimise risk.
• Ability to manage budgets effectively to maximise income. Demonstrates a responsible attitude to available resources.
• Great IT skills including with Microsoft Office.
• First aid qualification (or willingness to learn).
What we offer
As well as working in a beautiful setting, we offer discretionary benefits including 8% employer pension contribution, free admission, 20% discount in the café and shop, simple lunch, and training and learning opportunities. How to apply Send your CV and covering letter explaining why you’re interested and how you meet the requirements.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the Hospice develops our community engagement and supporter base, we are looking for an ambitious Supporter Development Manager to help build sustainable income and partnership relationships to support the Hospice into the future.
This is a key role within the Income Generation team. You will take ownership of a defined geographical area across South Warwickshire and become the Hospice’s visible ambassador, focused on building sustainable support pipelines across communities, businesses and individuals. You will work closely with colleagues across the Income Generation team, including retail, to support events, campaigns and supporter engagement to maximise opportunities and build joined-up supporter journeys.
You will be a confident relationship-builder, with experience of developing fundraising or partnership opportunities across local communities. Your work will help ensure that more families across South Warwickshire can access compassionate hospice care when they need it most.
The Shakespeare Hospice provides compassionate care and support to people across South Warwickshire facing life-limiting illness. Every year, our services support hundreds of people through diagnosis, treatment, survivorship and bereavement.
For everyone in our community affected by a life-limiting illness or bereavement to be able to access compassionate care and the support they need
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hope and Vision Communities is a small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation. We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life. We are growing to expand who we can help to other geographical areas.
We are looking for support mainly in fundraising and communication to work closely with our management team to assist, develop and manage the Charity fundraising so that it can fulfil its growth ambition. A part of the role is also administrative tasks to support the team across all its operations. If you are excited by this opportunity and helping us and being a crucial support for Hope and Vision Communities to take us to the next stage in our growth, we would love to hear from you.
In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support.
MAIN PURPOSE OF JOB:
· To support the comms/fundraising administration as part of the org strategy (70%)
· To support the senior staff team with administration across its operations (30%)
MAIN OUTCOMES OF THE JOB:
Effective and efficient communications with stakeholders and the public (40%)
· Scheduling audience-specific, engaging and shareable content in different formats
· Regularly posting across our social media platforms (Instagram, LinkedIn, Facebook) and monitoring engagement to increase our following
· Copywriting for website, event marketing, social media
· Update and manage charity website as needed
· Working with the Communications Manager to create a quarterly newsletter to be shared with the public and our supporters
Improve fundraising efficiencies across the charity (30%)
· Support with any event administration, such as booking events, scheduling meetings, and preparing communications materials
· Updating Mailchimp & JustGiving database post events
Improving organisation efficiency (20%)
· Acting as the main interface with IT support
· Oversee organisation calendars, including recordkeeping for absence, sickness and leave
· Schedule mandatory training for the team, such as First Aid
· Handling mail correspondence, management of the admin@ and info@ mailboxes, forwarding queries, incoming referrals
Support of CEO (10%)
· Coordinate Team meetings in the calendar
· Any other support the management might need
Working conditions (e.g., hours of work, any travelling required etc):
· Part-time (16 hours) per week, permanent post – Further potential to increase hours in future.
· 25 days annual leave per year pro-rata, plus bank holidays.
· Pension in line with government auto-enrolment legislation.
This job description is not meant to be exhaustive and is subject to annual review and amendment, by consultation.
To give a home and hope in rebuilding life after addiction— empowering long-term recovery.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
We’re looking for a driven and relationship-focused Philanthropy Manager to join our Philanthropy and Partnerships team at an exciting moment of growth.
You’ll manage a portfolio of major donors while proactively building new relationships to secure five- and six-figure gifts. Working closely with senior colleagues and leadership, you’ll help unlock new networks and opportunities, playing a key role in delivering our fundraising ambitions.
About us
The Royal Marsden Cancer Charity exists to transform the lives of people affected by cancer. We fund world-leading research, state-of-the-art equipment and exceptional patient environments, ensuring The Royal Marsden can continue to deliver outstanding care and develop pioneering treatments used across the UK and beyond.
Following significant growth and the successful £70m Oak Cancer Centre appeal, we are now delivering our most ambitious strategy yet - raising at least £215m over five years, including a major new development in Chelsea.
About you
You’ll be a proactive and confident relationship manager with a passion for securing major gifts and delivering a donor-centric approach. You’ll be motivated by impact and excited to work with inspiring supporters and complex, high-value opportunities.
Why join us
This is a rare opportunity to join at a pivotal moment and play a central role in securing transformational gifts that advance cancer research and patient care. You’ll work with senior stakeholders and influential supporters, gaining exposure to high-value fundraising and strategic projects that will accelerate your development within an ambitious organisation.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peabody is looking for a dedicated Team Manager to join our Outreach service where you’ll lead and inspire a team providing essential support to some of the most vulnerable people in our communities. If you’re a motivating leader with a strong sense of purpose, this could be the perfect next step in your career.
Your leadership will drive a culture of compassion, consistency and excellence, ensuring your team has everything they need to deliver meaningful, high‑quality support. This is an opportunity to shape a service that transforms lives empowering customers to maintain their tenancies, build independence, and feel connected.
This role is to cover and support the Castle Point, Rochford and Brentwood Outreach team, with base location either in our Pitsea or Colchester office.
About the role
The Outreach service supports individuals with long‑term or complex needs to live safely and independently within the community. As the Outreach Team Manager, you’ll guide the team’s day‑to‑day operations, oversee casework, strengthen partnerships, and champion continuous improvement.You’ll work closely with partner agencies, internal colleagues and community organisations to make sure customers get the right support at the right time.
This is a meaningful, people‑focused role where you’ll directly shape how support is delivered and see the impact of your work every day.
What you’ll do
What you’ll need
Why Join Us?
When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.
What we offer:
Please read before applying:
This role requires an Enhanced DBS check and participation in an on-call rota, which will require occasionally to work unsociable hours to meet the needs of the service.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 19th May 2026 at midnight. Interviews will take place at our Pitsea office no later than 26th May 2026.
Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
About the Role
This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need.
You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.
The advice team consists of paid staff and support volunteers. This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards. We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice. Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities.
You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.
The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week.
We offer a wide range of employee benefits including:
Excellent annual leave entitlement
Pension scheme
Employee Assistance Programme
Death in Service benefit
Flexible working
Opportunities for training and professional development
Key Responsibilities
Advice Services
• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.
Service Development
• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments
Volunteer Management
• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.
Budgets, Monitoring & Evaluation
• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.
Other
• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) and complete our Equal Opportunities Form found on our website under Vacancies.
Working with partners, we fight poverty and build community by providing access to food, emergency support and impartial advice.



The client requests no contact from agencies or media sales.