Communication manager volunteer roles in redland, bristol city

InterVol is a student volunteering charity in the United Kingdom that connects students with volunteering opportunities locally and overseas. InterVol supports students to develop their skills with community projects in the UK and then use those skills to support the work of charitable partners overseas on health, education, refugee support, and conservation placements. Our project placements and volunteering opportunities are designed by our local partners with the long-term needs of beneficiaries and communities in mind. InterVol supports a network of four student societies at English universities with around one hundred volunteers annually.

InterVol is looking to increase its presence on university campuses around England and Wales, and therefore we are accepting applications from university students interested in setting up a student committee.As a committee member, you will be responsible for recruiting students to volunteer locally and abroad, liaising between the board of trustees and the committee, and recruiting committee members for the next academic year. The student committees will be supported by the trustee board, who are drawn from past student committees. 

Setting up a student committee is an excellent opportunity to gain leadership experience, gain a developed insight into the charity sector and international development, and create positive change in your community and abroad. All student committees are supported by the trustee board, and there will be training provided. 

As a committee member you will:

·Work with the student union at your university to establish an InterVol committee. 

·Recruit students to volunteer locally and abroad. This will involve attending freshers’ fair, hosting information evenings, and running team-building days. 

·Organise local volunteering opportunities and liaise with our international project partners. 

·Recruit committee members for the following academic year. 

·Oversee volunteer fundraising. 

·Commit to being involved with the student committee for two years. 

·Be based in the United Kingdom to allow travel to meetings.

Person Specification:

·Experience of volunteering in the UK or abroad. 

·Strong teamwork, collaboration, and communication skills. 

·Capable of leading teams and working under pressure. 

·Well-versed at time management and staying organised. 

Unify Giving is an innovative charitable technology platform that connects donors directly with verified individuals in need. Our mobile app enables anyone to donate directly to beneficiariesm ensuring 100% of donations reach recipients while preserving their dignity and choice. We partner with established charities who verify legitimate need.

Following our successful Newport pilot, we're expanding across the UK to help more individuals experiencing hidden homelessness and other forms of vulnerability.

Role Overview

As a Charity Liaison Officer volunteer, you'll be at the heart of our mission to bridge the gap between donors and those in need. This purpose-driven role focuses on establishing and nurturing partnerships with charitable organisations across the UK, enabling more vulnerable individuals to receive direct support through our platform.

This is an opportunity to make a meaningful difference while gaining valuable experience in the charity tech sector. You'll represent Unify Giving to potential charity partners, help onboard new beneficiaries, and ensure our existing partners are up-to-date with platform developments that can enhance their work.

Key Responsibilities

• Relationship Building: Develop and maintain strong relationships with charity partners who can verify and support potential beneficiaries.
• Partnership Outreach: Identify and approach suitable charitable organisations working with homeless individuals and other vulnerable populations.
• Onboarding Support: Guide charity partners through the process of bringing verified beneficiaries onto the Unify Giving platform.
• Training & Education: Provide training to charity staff on how to use the Unify Giving platform effectively.
• Impact Communication: Gather and share success stories (while maintaining privacy) to demonstrate the effectiveness of our direct giving model.
• Platform Ambassador: Keep charity partners informed about new features and improvements to the Unify Giving platform.
• Feedback Collection: Gather insights from charity partners to help us continuously improve our service.

What We're Looking For

• Passion for addressing homelessness and supporting vulnerable individuals
• Excellent communication and interpersonal skills
• Ability to explain technology in accessible, non-technical terms
• Self-motivated with the ability to work independently
• Experience in the charity sector, social work, or community engagement (desirable but not essential)
• Understanding of homelessness issues and challenges in the UK (desirable)
• Reliable access to transportation for partner visits when needed
• Comfortable using digital platforms and mobile applications

Time Commitment

We're looking for volunteers who can commit to approximately 5-10 hours per week, with flexibility around your schedule. This can include:

• Virtual meetings with potential and existing charity partners
• Occasional in-person visits to charities in your region (dependent on distance/ travel expenses covered)
• Regular check-ins with the Unify Giving team

What You'll Gain

• Make a direct impact on addressing homelessness and supporting vulnerable individuals
• Develop professional skills in partnership building, communication, and the charity tech sector
• Gain insight into innovative solutions to social problems
• Be part of a passionate, mission-driven team
• Receive training and support from Unify Giving
• Opportunity to build your professional network across the charity sector
• Letter of recommendation upon successful completion of a 3-month volunteer period

Locations

We're particularly seeking volunteers in the following areas:

• London
• Newport
• Manchester
• Bristol
• Brighton & Hove
• Edinburgh
• Cardiff
• Other major UK cities (please specify your location when applying)

We welcome applications from people of all backgrounds and particularly encourage applications from those with lived experience of homelessness or other forms of social exclusion.

Unify Giving connects those who want to help with those who need support, ensuring direct impact while preserving dignity and choice.

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Shape the future of student advocacy and social change by joining the NUS UK Board as a Lay Director.

We’re looking for an independent director to help steer our strategy, governance, and accountability. This is an ideal opportunity for someone with experience in campaigning, communications, legal affairs, or non-profit leadership who’s passionate about supporting one of the UK’s most impactful student-led organisations.

Who We’re Looking For

We want to attract the broadest possible range of talent. Whether or not you’ve previously held a board or committee role, if you bring relevant expertise, lived experience, or a fresh perspective, we’d love to hear from you.

We’re particularly interested in candidates with backgrounds in:

• Financial oversight, audit, or risk management

• Human resources, recruitment, or EDI expertise

• Legal, strategic, or governance experience

• Communications, campaigning, or public affairs knowledge

• Experience in the charity, education, or membership sectors

• A collaborative and values-driven mindset

We are committed to equality of opportunity and especially welcome applications from black, Asian, and minority ethnic candidates, who are currently under-represented as Directors of NUS UK and within the sector more broadly.

Why Volunteer With Us?

• Help shape the student movement and the future of education

• Influence decisions that impact millions of students

• Work alongside experienced, passionate, and values-led colleagues

• Develop your leadership and governance skills

• Make a meaningful contribution to social change

You’ll receive a full induction, ongoing support, and all reasonable expenses covered—including travel and accommodation when needed.

How to Apply

To apply, please send your CV (or a link to your LinkedIn profile) and a short covering letter (max 1 page) outlining your motivation and what you would bring to the role.

Apply by: Thursday 3 July 2025, 12 noon.

If you’d like an informal chat about the role before applying, we’d love to hear from you.

Trauma Foundation South West (TFSW) help refugees and people seeking asylum who have suffered trauma, oppression and war, and those working with them. We are seeking a finance professional to join our Board.

What will you be doing?

Our Trustees work collaboratively to meet our legal responsibilities to govern the charity, including:

• Defining TFSW’s long-term direction and furthering its charitable purposes.
• Ensuring it is effectively and properly run with legal and other obligations met and being accountable to those with an interest or ‘stake’ in the charity.

We use board meetings to agree and oversee our strategic priorities, monitor risks, ensure sound financial management and confirm the charity’s assets are being used appropriately. All TFSW Trustees additionally bring individual skills and experience that are much valued. 

As well as different skillsets, there are three defined roles on the board: Chair, Finance Lead and Fundraising Lead, and three Trustees chair the sub-committees (they may be the same people who undertake the defined roles).

As the Finance Lead, you will oversee the charity's finances to ensure regulatory and legal responsibilities are met and comply with charity accounting practice and returns.

This is a voluntary role, but we can pay Trustees’ expenses. The time commitment for all Trustees is approximately 22 hours per year (under 2 hours per month).

What are we looking for?

Essential requirements for all Trustees are:

• Enthusiasm for contributing to TFSW’s purpose and able to commit the required time.
• Able, or willing to learn, to carry out the responsibilities of being a Trustee.
• Commitment to TFSW’s values, clients and to working in a supportive and inclusive environment.
• A specific skillset that enhances the Board’s overall skills. In this case we are seeking Finance experience, ideally with financial or accountancy qualifications. We value and respect qualifications from outside the UK.

We have a committed and supportive board with a diverse skillset and are currently recruiting to meet areas where we need to enhance our overall skillset. In addition, we strive to be a board more representative of the diversity of the communities we serve and as such we warmly and actively welcome those with lived experience of the asylum or refugee resettlement process to apply. To be more representative of gender and ethnic diversity more broadly, we would also welcome applicants from the Global Majority and male applicants.

We are an extremely supportive team and, as you will see reflected in our person specification, your commitment and capability are more important than a long list of experiences and qualifications. You do not have to have experience of being on a board; we can support you with training in your responsibilities. If you have any learning differences or styles that will require adjustments during this learning process, we will be happy to discuss and support your needs.

Before you apply

The TrusteeWorks Team at Reach Volunteering are supporting Trauma Foundation South West with their Trustee recruitment. Applications should be made via TrusteeWorks in the first instance. 

To apply please submit your CV/LinkedIn Profile, along with a covering letter stating why you wish to join TFSW, the skills and experience you will bring to the board and what you would hope to get out of the role. If you’d like to have an informal conversation before applying, we’d be happy to speak with you. We will also be holding an information session for potential candidates as a chance to hear more about TFSW and what it’s like to be on the board. Please let us know if you’d be interested in joining the session.

Help Solve the Plastics Crisis!

REUSE Foundation is a UK registered charity working to develop and support pragmatic solutions that reduce our reliance on plastic and can deliver change at scale. Though newly established, the Foundation has already earned the support of MPs, government ministers, and leading voices in industry and sustainability.

We're looking for senior and experienced professionals who can help us grow our impact.

Join Us If You Have Skills In:

• Fundraising & DevelopmentCraft proposals, shape donor strategy, or open doors to new funding sources.
• Program Strategy & PartnershipsHelp design and steer reuse pilots, or build collaborations with NGOs, brands, and local governments.
• Campaigns & CommunicationsGuide messaging, social media, media outreach, and public engagement.

Ideal for:

• Professionals or retirees with experience in the charity, corporate, sustainability or communications sectors
• Those seeking purpose-driven work with measurable environmental and social impact
• People who want to shape systemic change, not just reduce symptoms

Are you passionate about creating a culture of welcome for refugees in the UK? Do you have extensive experience in the governance of a charity or public sector organisation? This could be the perfect role for you! 

STAR is a dynamic and exciting national charity which makes a huge impact on a small budget. We are looking for our new Co-Chair of Trustees. We are looking for individuals who are passionate about creating a culture of welcome in the UK for refugees ,who believes in the power of young people as changemakers and who wants to empower refugees to reach higher education to join our board of trustees. 

 The ideal candidate will have extensive experience in the governance of a charity or public sector organisation and be able to commit to at least 2 years in the role.

We are in particular looking for applicants who: 

• Have lived experience 
• Have HR experience 
• Have campaigns experience, in particular hybrid campaigning.
• Have charitable fundraising experience. 

 Applications from persons with lived refugee experience are highly encouraged. 

Role Description

To provide strategic oversight of:

• STAR’s compliance with its Articles of Association, policies, and law; 
• STAR’s compliance with all funding conditions and contracts;
• Whether STAR is best using its resources to meet its objectives; 
• The effective and efficient administration of STAR;
• Monitoring and reporting of financial information; 
• STAR’s funding and expenditure situation; and
• Implementation of STAR’s Equal Opportunities Policy and Safeguarding Policy in employment and service delivery.

Also to:

• Contribute actively to STAR by giving strategic direction and evaluating performance against targets
• Attend and prepare for board meetings
• Appoint board members and officers via the procedures in this policy
• Approve accounts
• Ensure that STAR and the board safeguard STAR’s values and reputation
• Provide any other assistance the board or STAR may require, as appropriate, particularly utilising any specialist skills or experience they may have.

Specific responsibilities of the Co- Chair

• Ensure the proper management of board meetings, including setting agendas in consultation with the Director, chairing meetings, facilitating discussions and decision;
• Oversee the administration and coordination of any sub-committees; 
• Monitor implementation of board and sub-committee decisions;
• Take "Chair’s action" between meetings, where an immediate decision is required;
• Serve as line-manager to the Director, and conduct regular planned supervision and appraisal;
• Represent Board as required to the public or external parties such as funders and government; and
• Keep other officers fully informed so that they can deputise if necessary
• Working alongside and in collaboration with the other STAR trustee co-chair, sharing responsibilities and ensuring excellent communicative shared working.

Person Specification 

Essential 

• Experience of governance of a charity or public sector organisation
• A commitment to STAR’s values
• An awareness of issues affecting both STAR and the wider refugee sector, the ever shifting landscape of refugee policy and media coverage, or a willingness to learn and stay abreast of these current topics and new developments. 
• A willingness to devote the necessary time and effort to prepare for and attend regular STAR meetings for at least 2 years
• Integrity and good independent judgement
• Strategic vision and an ability to stay focused on strategic objectives
• Willingness to take part in STAR discussions, contribute constructively and listen to others
• Understanding and acceptance of the legal duties and liabilities of trustees of a charitable company
• Ability to work effectively as a member of a team
• Ability to maintain confidentiality
• A commitment to the principles of Equality, Diversity and Inclusion, as well as an understanding and acceptance of the Equal Opportunities Policy
• Willingness to undertake training required to allow them to fulfil their duties.

Desirable 

Five years experience in one or more of:

• Working with people seeking asylum and refugees;
• Other work with the asylum/refugee/migrant sector;
• Charitable fundraising;
• Voluntary sector issues, such as trends for charities and partnership/network formation;
• Organisational development, growth or change;
• Human resources;
• Financial management/accountancy;
• IT;
• Negotiations;
• Marketing and public relations;
• Lobbying, advocacy and campaigning regarding social justice or social policy;
• Management and administration of a charity, for example as a director or trustee;
• Campaigning;
• Social Media/ Communications 

About Student Action for Refugees

STAR (Student Action for Refugees) is the national network of students building a society where refugees and asylum seekers are welcomed and can thrive. 

Set up by students at Nottingham University in 1994, STAR is creating a more understanding, just and welcoming society by: 

• empowering young people to be changemakers; 
• providing practical support and connecting local communities through volunteering and student volunteer led community projects; 
• challenging the structural barriers that refugees and asylum seekers face when seeking protection and building new lives in the UK; 
• Sharing trusted information about asylum and the lived experience of refugees to combat misinformation, hostile narratives and instead spread compassion and humanisation 

We have a small staff team who train and support the network and lead on national campaign and advocacy work, with expertise in improving access to higher education for forced migrants.

Here are just some of our highlights from last year:

• 37  STAR university student society groups, across 28  towns and cities, run by 222 STAR student leaders. 
• 262 events were organised by STAR groups to educate, campaign, and fundraise for a more welcoming UK, from art exhibitions to cookery classes and film nights.
• 1,280 refugees and people seeking asylum were supported by 413 volunteers  through 28 community projects and 25 one off volunteering events. 
• 100s of students mobilised to support calls for better treatment of refugees in the UK including standing against detention, for a fairer plan for refugees and to lift the ban on work.
• 88 UK universities now offer sanctuary scholarships for refugee students. The STAR staff team was involved in the development of many of these new scholarships and the improvement of  existing scholarships. We also ran workshops for hundreds of  university staff. 
• 15 STAR groups campaigned for Equal Access at their institutions and 4 won!
• 65 aspiring refugee students were supported by our mentoring project and we provided signposting and advice about accessing HE to over 470 people.

If you would like an informal chat before applying, please get in touch.

Deadline for applications: 11th July 2025

Interviews: Rolling

Role Overview

As the Volunteer Executive Assistant, you will play a crucial role in supporting the CEO by managing key administrative and strategic tasks that help drive the organisation’s success. This position offers a unique opportunity to work closely with senior leadership, gaining insight into high-level decision-making and organisational strategy.

You will act as a trusted partner to the CEO, assisting with scheduling, communication, and project coordination to ensure smooth day-to-day operations. 

This role is perfect for someone who:

Enjoys taking initiative and finding creative solutions to challenges.

Has a keen eye for detail and can anticipate the needs of leadership before they arise.

Is looking for a hands-on learning experience in executive leadership, nonprofit management, or organisational strategy.

Wants to make a meaningful impact by supporting a mission-driven organization.

Responsibilities:

Act as a key point of contact and liaison between the CEO and internal/external stakeholders.

Coordinate, prepare, and follow up on meetings, ensuring the CEO is always equipped with relevant information and materials

Draft and edit correspondence, reports, and presentations to maintain a professional and impactful standard.

Undertake research and data analysis to support decision-making and strategic initiatives.

Assist with project management tasks, ensuring deadlines and objectives are met.

Support the planning and coordination of events, campaigns, and advocacy initiatives.

Keep track of key actions, priorities, and goals, ensuring the CEO's time is optimised for maximum impact.

Adapt to the evolving needs of the CEO and the organization, stepping into new challenges with enthusiasm.

What We’re Looking For

Strong organizational and time-management skills

Excellent written and verbal communication

Proficiency in Microsoft Office / Google Suite

Ability to work independently and handle confidential information

Previous experience in executive support or administration (preferred but not required)

Passion for our mission and a commitment to supporting nonprofit work

What You’ll Gain

By joining us as a Volunteer Executive Assistant, you’ll gain more than just experience—you’ll become part of a meaningful mission while developing key professional skills. Here’s what you can expect:

- Valuable Executive-Level Experience – Gain first hand insight into the operations of a CEO and how strategic decisions are made within an organisation.

- Professional Development – Enhance your skills in executive administration, leadership, time management, and communication—great for career advancement.

- Mentorship & Networking – Work closely with an experienced CEO and connect with professionals across different sectors, expanding your career opportunities.

- Resume Booster – Having experience as an Executive Assistant to a CEO is a strong asset for future job opportunities, particularly in business, nonprofit leadership, and administration.

- Flexibility – Enjoy a volunteer role that fits around your schedule. We understand that life is busy, so we offer flexibility in working hours.

- Personal Fulfillment – Contribute to a cause you’re passionate about, knowing that your work is directly helping to drive real change.

This is an exciting opportunity to work closely with a CEO, gain invaluable executive experience, and contribute to a mission-driven organisation. If you’re highly organised, proactive, and eager to make a real impact, we’d love to hear from you!

Join us in driving positive change—apply today by sending your CV and a brief cover letter

We look forward to welcoming you to the team!

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. 

What will you be doing?

Missing People's vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.

In our 30th anniversary year, The Trustees and Executive launched a new 2023-2028 Strategy 'From Crisis to Hope' in consultation with people with lived experience and key stakeholders. The three key goals are:

1. Going missing is understood as a crisis that can be a matter of life or death
2. All missing people and their loved ones get the right help at the right time
3. Fewer missing people come to harm.

The new Chair of Trustees must be passionate about Missing People, its purpose and its values. We are looking for a new Chair of Trustees who brings valuable experience, skills and expertise. This might relate to the issue of missing (including personal experience of going missing), senior financial experience, charity experience, policing, legal experience and safeguarding. We are keen to further broaden thinking and perspectives and welcome applications from all areas of the United Kingdom, from all communities, which is important as missing touches every community. We believe diversity is important, and we aim for our board to have a mix of people, talents and backgrounds..

What are we looking for?

We are looking for a new Chair of Trustees who brings valuable experience, skills and expertise. This might relate to the issue of missing (including personal experience of going missing), senior financial experience, charity experience, policing, legal experience and safeguarding.

You will need to be aged over 18 and have:

• A willingness to devote the necessary time and effort to your duties as the Chair of Trustees - approximately 2-3 days per month
• Leadership, strategic vision and creative thinking
• Ability to manage a trustee board and take decisions for the good of the charity
• Ability to chair board meetings effectively and manage diverse perspectives
• Strong communication, interpersonal and networking skills
• Independent judgment and be willing to speak your mind
• The ability to read, understand and question reports including financial plans and information
• The ability to follow the rules of governing documents and any professional advice
• The ability to work effectively as a member of a team and encourage team working
• A commitment to diversity, equity and inclusion policies and practices
• Prior experience of committee / trustee work (desirable) 
• Knowledge of the type of work undertaken by the charity (desirable) 
• Wider involvement in the voluntary sector (desirable)

What difference will you make?

Our Chair of Trustees is integral to the mission and purpose of the charity, holding the Board and Executive Team to account for delivering the mission and achieving our ambitious goals. The Board of Trustees is made up of an experienced team of individuals who bring breadth of background, a range of deep skill sets, lived experience of the issue of missing and demonstrable empathy and passion for the work of Missing People. The Chair of Trustees will be responsible for the effectiveness of the Board of Trustees, planning and guiding meetings to ensure broad dialogue, good decision-making and clear actions.

Our Chair will work closely with the CEO and the Board to develop the charity’s strategy and to oversee its implementation and progress against its business plan. As part of this the Chair will provide support and challenge to the CEO and their senior team. 

As the Chair of Trustees at Missing People you will be driven by a powerful mission to be a lifeline when someone disappears. You will work closely alongside the Board, Executive team and Chief Executive in a collaborative way to lead the charity. The role provides a good opportunity to be involved in strategic planning in an organisation grounded in the issue of missing with a diverse group of committed and motivated Trustees.

Trustees meet quarterly at online and in-person meetings (usually in London). The Board has dedicated Committees for Finance, HR, Ethics, and Safeguarding, and Advisory Groups representing people with lived experience of the issue of going missing, policing, fundraising and policy. The Chair will attend and be a member of other committees or working groups and ensure that the governance arrangements are working in the most effective way for the charity.

Before you apply

Please apply through Reach or the application form on the Missing People website, attaching your CV and a supporting statement (maximum 2 A4 pages) that demonstrates how you meet the criteria listed in the role description attached. 

On the 'Work for Us' page of the Missing People website you will also find a Letter to Applicants detailing more information about the role and the charity. 

Job Description:

Youth Advantage UK is seeking a Volunteer HR Officer to provide administrative support to the HR department. The successful candidate will be responsible for assisting with HR-related tasks such as recruitment, policies, onboarding, and maintaining employee records. The ideal candidate should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.

Responsibilities:

• Lead internal communications initiatives to ensure cultural consistency and alignment.

• Work with the Policy and wider HR team on refining our end to end volunteer lifecycle processes to ensure better engagement from our volunteers. 

• Partner with leadership to craft sharp, impactful messaging for various internal initiatives.

• Partner closely with the L&D team to ensure content aligns with the organisational values and culture.

Requirements:

• Excellent writing and speaking skills.

• IT literacy, including proficiency with Microsoft Office and Google Suite.

• Ability to work well independently and in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Interest in HR and the non-profit sector.

• Experience not required, but any previous experience in HR or administrative roles is a plus.

Benefits:

• Gain valuable experience in HR and the non-profit sector.

• Opportunity to work with a dedicated and passionate team.

• Develop professional skills, such as communication, teamwork, and time management.

• Flexible working hours.

To Apply:

To apply for this position, please submit a resume and cover letter outlining your qualifications and interest.

The Volunteer HR position with Youth Advantage UK offers a unique opportunity to be a part of a fantastic team that is working on exciting projects aimed at empowering young people across the UK. By joining our team, candidates will have the chance to gain valuable experience in the HR and non-profit sector while developing professional skills and making a positive impact on the lives of young people. Youth Advantage UK is committed to providing opportunities for young people to reach their full potential, and the successful candidate can be a part of making that happen. This is an incredibly rewarding experience for anyone looking to give back to their community and make a difference.

Endometriosis UK is the largest UK charity for those with endometriosis. Endometriosis UK works to:

• Provide support to those with endometriosis and their families and friends
• Provide clear, objective information about the condition and its treatments
• Raise awareness amongst health professionals and the general public about the condition
• Support research into endometriosis.

This is an unpaid role. Reasonable pre-agreed travel expenses will be paid.

Time commitment:

• five Trustee Board meetings a year, including preparation for meetings, reading papers etc; and attendance at an annual strategy day and AGM (held on the same days as Board meetings). Three meetings are held in person on London on a Saturday, with two meetings being virtual evening meetings.
• Trustees have the opportunity to take part in Board sub-groups and project groups to develop aspects of the organisations’ work. Current sub-groups include the Finance Committee and Diversity & Inclusion Sub-Group.

Trustees are also invited to attend Endometriosis UK events.

We are currently recruiting for ONE NEW TRUSTEE to join the board. We are particularly looking for significant experience of charity governance, management and best practice. Examples of how this might have been gained include having worked at a senior level in a charity, or previous trustee experience.

If you are keen to join the Endometriosis UK Board and don’t have this experience, there will be further opportunities over the next year as we will be recruiting for more trustees as Board members reach their maximum length of service. Keep an eye on our social media for more information.

Personal experience of living with, or having a close family member with, endometriosis, is vital on our Board. Whilst we look favourably on applications from those in the endometriosis community, we already have Trustees with first hand lived experience and new trustees do not need to have endometriosis.

We also particularly welcome applications from trustees from a range of backgrounds and experiences as part of our commitment to diversity.

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

About Jabalie

Jabalie is a UK registered charity that aims to educate and empower survivors and individuals at high-risk of gender-based violence to promote their safety, autonomy and economic independence. Our vision is a world in which people of all genders are economically empowered, free from violence and abuse, and lead full lives with freedom and autonomy.

We are currently developing an education and empowerment programme for survivors of gender-based violence, to be delivered in the UK and Kenya.

Our name is derived from the word “Jabali” meaning “strong as a rock” in Swahili, symbolising  the strength of all those we work with.

Role description

The Board of Trustees plays a vital role in making sure that Jabalie achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that Jabalie has a clear strategy and that our work and goals are in line with our vision.

As a small and newly registered charity, our Trustees have an active role in the organisation relating to their area of expertise, beyond the Board meetings.

General Trustee Duties

The duties of a Trustee include:

• Attending and contributing at quarterly Trustee Board meetings.
• Ensuring that Jabalie pursues its stated objectives (purposes) defined in its Constitution, including helping to develop a long-term strategy to achieve them.
• Ensuring that Jabalie complies with its governing rules laid out in its Constitution.
• Ensuring that Jabalie complies with charity law, company law and any other relevant legislation or regulations.
• Ensuring the financial stability of Jabalie.

Philanthropy and Development

In addition to the general duties of a Trustee, duties of the Philanthropy and Development Trustee include the following:

• Developing and overseeing fundraising strategy with action plans, ensuring they align with Jabalie’s strategic goals and financial needs.
• Cultivating relationships with donors, funders, and key stakeholders to secure financial support and long-term commitments.
• Identifying opportunities to collaborate with businesses, foundations, and institutions for sponsorships, grants, and major gifts.
• Managing and maintaining data and information on potential opportunities and relationships for generating funds in a systematic way, such as using a CRM system.
• Working with the Marketing and Communications Trustee in developing initiatives and campaigns for fundraising and generating donations.
• Managing the planning and execution of fundraising initiatives, events and campaigns to engage the community and attract new supporters.
• Working with the Strategy and Impact Analysis Trustee in establishing and overseeing impact evaluation and performance metrics in alignment of funders’ requirements.
• Evaluating the level of success of the fundraising and donor engagement efforts, and providing feedback and data analysis that could shape future initiatives, events and campaigns.
• Ensuring fundraising efforts comply with relevant regulations and ethical standards, maintaining transparency and accountability.
• Acting as an ambassador for Jabalie, championing its mission and fostering philanthropic support through networking and public speaking (as required).

What we are looking for

• Commitment to the organisation and alignment with Jabalie’s mission and vision.
• Experience in philanthropy, fundraising, or development.
• Strong networking and relationship-building skills.
• Ability to engage with donors and key stakeholders effectively.
• Willingness and ability to understand and accept their responsibilities and liabilities as Trustees and to act in the best interests of the organisation.
• Willingness to devote the necessary time and efforts required for the role.
• Strategic vision and desire to support the growth of Jabalie.

Terms of appointment

• Trustees are appointed for a 3-year term of office, subject to renewal.
• Trustees must be available to attend quarterly Board meetings, held virtually. Occasional annual strategy days may be held in-person in London.
• This position is voluntary.​

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

About the Role

Your mission will be leading efforts in safeguarding Onja’s legal interests as it continues to grow.

Responsibilities:

• providing accurate, relevant and timely advice to management and staff on a needs basis in respect of a broad range of issues, with a particular focus on employment law and dispute resolution;
• ensuring compliance with all laws and regulations that apply to the organisation;
• managing and mitigating legal risks by designing and implementing organisational policies and procedures;
• collaborating with third parties, including external counsel and regulators, as needed; and
• designing and delivering legal training to the organisation;

Requirements:

• Twelve month commitment (this ensures sufficient time to make a truly meaningful impact) with potential to renew/extend.
• Excellent written and verbal communication skills in English.
• Bachelor of Laws or equivalent 
• Legal industry experience preferred
• Strong stakeholder management skills.
• High degree of professional ethics and integrity.
• Strong analytical and research skills.
• Ability to work well within a team and individually.
• Professional legal qualification and/or exposure to employment law/dispute resolution would be a plus