Communication manager volunteer roles in upton park, greater london

Positively UK is looking to appoitnt a new Chair of teh Board of Trustees to lead the strategic direction of our organisation. 

Positively UK is a registered UK charity providing peer-led support, advocacy, and information to everyone living with HIV. We help people manage all aspects of their diagnosis, care, and life with HIV. We are a peer lead peer run charity and 90% of our staff are living with HIV.

Our vision is a society where people with HIV live happy, healthy, and stigma-free lives.

Our mission is to empower and support people living with HIV with the knowledge, tools, and connections they need to live fulfilling lives and reduce the stigma surrounding HIV. Working in partnership with the NHS, Positively UK’s peer work is integrated at clinics across London and beyond. The charity also offers training and support to increase access to peer support nationally and runs various support groups in the community.

Duties of the Chair

Next to the general responsibilities of a Trustee, the Chair will:

• Pursue the aims and objects of Positively UK

• Liaise with Positively UK’s CEO regularly and support them in their role

• Give direction to policy making and strategic development of the charity

• Agree with and delegate to the Vice Chair specific duties and responsibilities to assist with and in support of their role of Chair

• Represent the charity, when appropriate, at functions and meetings, and act as a spokesperson when required or requested by the CEO

• Delegate to one of the other officers to act for the Chair when the Chair is

not available

• Chair and facilitate Board meetings (at least every two months)

• Prepare and submit copy for Positively UK’s publications and communications as required

• Liaise with the Admin Officer and Honorary Secretary to keep an overview of affairs and to provide support as appropriate

• Attend finance meetings with CEO, Honorary Treasurer, and Accountant

• Support recruitment, induction, and support of Trustees according to skill

mix

• Support EDI (equality, diversity and inclusion) throughout the Board and the

organisation

• Lead the process of appraising the performance of the CEO

• Facilitate change and address any conflict within the Board

Person specification

• Leadership skills

• Experience of committee work

• Tact and diplomacy

• Good communication and interpersonal skills

• Impartiality, fairness, and the ability to respect confidences

Appointment and tenure of the Chair

• Tenure to be maximum of three (3) years

• Re-election possible but maximum total is two terms (6 years)

If you are interested in this role and would like to have an informal discussion, please contact us to arrange a suitable time.

Deadline:

We accept applications until Monday 10:00am on Tuesday, 1th July 2025.

Interviews will be held on Tuesday, 8th July 2025.

As a Volunteer Assistant Projects Coordinator, you will support the planning and execution of events and projects for RollaDome All Skate. Working alongside the Event Projects Coordinator, you will gain valuable experience in project management, event coordination, and stakeholder engagement, assisting with both the administrative and operational aspects of project delivery. 

Key Responsibilities 

• Assist with the planning and coordination of events, projects, and community outreach initiatives. 

• Support the logistical aspects of events, including scheduling, vendor coordination, and resource management. 

• Help with the preparation of marketing materials and promotion of events through various channels. 

• Communicate with team members, volunteers, and stakeholders to ensure alignment on event objectives. 

• Provide on-the-day event support, ensuring that operations run smoothly and tasks are completed efficiently. 

• Assist with tracking event progress and managing project timelines. 

• Help with post-event evaluations, including collecting feedback and providing administrative support. 

Skills & Qualifications 

• Strong interest in event planning and project coordination. 

• Excellent organisational, communication, and time-management skills. 

• Ability to work independently and as part of a team. 

• Creative, with a strong problem-solving ability and attention to detail. 

• Previous experience in event coordination, administration, or customer service is beneficial but not required. 

• Strong computer skills and familiarity with basic office software (e.g., Microsoft Office, Google Docs). 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain practical experience in project and event coordination. 

• Develop organisational, administrative, and team collaboration skills. 

• Opportunity to contribute to impactful community projects. 

• Supportive, dynamic environment with opportunities for personal growth. 

About Croydon Community Energy (CCE)

Croydon Community Energy is the only community energy organisation in Croydon, combining grassroots climate action with real-world renewable power projects. Since launching in 2021, we’ve built a passionate volunteer-led team and are in the process of our first major initiative: installing rooftop solar across three community sites. In early 2025, we successfully raised over £120,000 in community investment in just eight weeks — a huge vote of confidence in our mission to cut carbon, lower energy bills, and empower local people. As a Community Benefit Society, everything we do is rooted in social impact, from delivering free energy advice to creating hands-on opportunities for residents to lead the energy transition.

Job Purpose

As the Chairperson, you will play a crucial role in working alongside the CEO and managing the Board of Directors at Croydon Community Energy (CCE). This voluntary position presents a unique opportunity to provide strategic leadership, foster effective governance, and guide our organisation toward achieving its mission of advancing renewable energy and sustainability within the community.

Responsibilities

Board Leadership and Governance:

• Provide leadership to the Board of Directors, ensuring effective governance and adherence to the organisation's mission, values, and strategic goals.

• Facilitate board meetings, setting the agenda, and ensuring productive discussions and decision-making.

• Foster a positive and inclusive board culture that encourages collaboration, diversity of thought, and constructive engagement.

• Guide the development and implementation of governance policies, procedures, and best practices.

• Collaborate with the CEO and board members to assess and mitigate organisational risks.

Relationship Management

• Establish and maintain strong working relationships with board members, fostering open communication, trust, and mutual respect.

• Support the CEO in their role, providing guidance and feedback as needed.

• Represent the community energy group at external events, conferences, and networking opportunities to enhance the organisation's reputation and influence.

Strategic Planning and Execution

• Collaborate with the CEO and board members to develop and refine the organisation's strategic plan, setting long-term goals and objectives.

• Monitor the implementation of the strategic plan, ensuring alignment with the organisation's mission and vision.

• Regularly evaluate the organisation's progress toward strategic objectives, making adjustments and recommendations as needed.

• Support the CEO in developing and implementing operational plans, policies, and initiatives to achieve strategic goals.

Stakeholder Engagement and Advocacy

• Serve as a key spokesperson and advocate for the community energy group, promoting its mission, values, and impact to stakeholders, including government officials, partners, funders, and community members.

• Collaborate with the CEO and board members to identify and cultivate strategic partnerships and funding opportunities.

• Actively engage with the local community, attending relevant events, building relationships, and representing the organisation's interests.

Qualifications:

Even if you don’t feel you meet 100% of the requirements, please don’t be deterred from applying - we would still love to hear why you’re the right person for the role!

Essential

• Excellent leadership and interpersonal skills, with the ability to inspire and motivate others.

• Excellent communication and public speaking skills, with the ability to represent the organisation effectively in various settings.

• Familiarity with the renewable energy sector and a passion for sustainable development.

• Commitment to the organisation's mission and willingness to contribute time and expertise voluntarily.

Desirable

• Proven experience in a leadership role, preferably as a board chairperson or similar position.

• Strong understanding of nonprofit governance principles and practices.

• Experience in working effectively with diverse stakeholders, including board members, executives, community members, and government officials.

• Strategic and critical thinking abilities, with a track record of developing and executing successful organisational strategies.

Join our community energy group as a voluntary Chairperson and help shape the future of sustainable energy in our community. Together, we can lead the way in promoting renewable energy and building a greener future for all.

Terms and Conditions

Length of contract: 12 months, (until next AGM)

Salary: Voluntary, expenses covered inline with our expenses policy

Hours/days: Approximately 15 hours per month

Place of work: Remote, with occasional face-to-face meetings in Croydon

Upon taking the position, you will be required to sign a Director’s agreement including a commitment to attend all Board meetings and monthly wider volunteer meetings (giving reasonable notice if you can’t), and the agreement to log time spent on CCE activities.

As a volunteer Senior Administrator, you will play an essential role in supporting the operational activities of RollaDome All Skate. You will assist with office management, scheduling, data organisation, and helping ensure that administrative tasks are completed efficiently and effectively. 

Key Responsibilities 

• Provide administrative support to senior leaders and staff. 

• Manage scheduling of meetings, events, and appointments. 

• Organise and maintain office filing systems and records. 

• Handle inquiries and provide customer service to stakeholders. 

• Assist in the preparation of reports, documentation, and presentations. 

• Ensure smooth communication between departments and external partners. 

Skills & Qualifications 

• Interest in business administration and organisational processes. 

• Strong organisational skills and attention to detail. 

• Good communication skills, both written and verbal. 

• Comfortable with Microsoft Office and basic digital tools. 

• Ability to work effectively within a team and independently. 
   

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain practical experience in administration and office management. 

• Develop organisational and problem-solving skills. 

• Make a meaningful contribution to a community-focused initiative. 

Title: Business Coordinator Volunteer

Reports To: Business Development Manager

Location: Acton Gardens Community Centre / Remote

Time Commitment: 1-9 hours per week, flexible

Role Overview: As a Volunteer Business Coordinator with RollaDome All Skate, you will play a pivotal role in supporting our business development activities. This position offers you the opportunity to gain hands-on experience in various aspects of business administration, coordination, and project management. You will contribute directly to the efficiency of our business operations and the achievement of our strategic objectives.

Key Responsibilities:

• Assist with the coordination and implementation of business projects.

• Support the management of schedules and project timelines to ensure timely completion of tasks.

• Facilitate communication between different departments and external stakeholders.

• Help prepare and organize documents such as reports, proposals, and presentations.

• Participate in the development and monitoring of business processes and systems.

• Engage in research and analysis to support business initiatives and strategy development.

• Contribute to the organization of professional events, meetings, and networking opportunities.

• Provide administrative support as needed, including data entry, file management, and correspondence handling.

Qualifications:

• Strong organizational skills and the ability to manage multiple tasks simultaneously.

• Proficiency in Microsoft Office Suite and virtual collaboration tools. 

• Excellent written and verbal communication skills.

• Ability to work independently and as part of a team.

• Keen attention to detail and a commitment to producing high-quality work.

• Interest in business development and a desire to learn and grow professionally.

Education and Experience:

• Business Administration, Management, or related field of study is preferred but not required.

• Experience in a business setting or project coordination is a plus.

• Volunteers from all academic backgrounds are encouraged to apply, as long as the skills and interests align with the role.

Benefits:

• Gain practical experience in a dynamic and supportive environment.

• Develop professional skills and expand your knowledge in the field of business.

• Build your network by interacting with professionals and stakeholders.

• Receive a letter of recommendation upon successful completion of your volunteer term.

• Flexible volunteering hours to fit around your personal commitments.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. RollaDome All Skate is an equal opportunity organization and welcomes applications from all interested parties. We are committed to diversity and inclusion and aim to create a welcoming and equitable environment for all our volunteers.

Join us in making a difference to the lives of soldiers and their families - become an AFF Trustee!

We are currently seeking dedicated volunteer Trustees to join our Board and help steer AFF towards achieving its objectives.

AFF is independent of the Army and offers confidential advice to serving personnel and their families either online, by email or by phone. We may respond to enquiries with direct advice or by signposting to help identify the right route for further advice or support. We also provide useful information for Army families through our extensive website and magazine, Army&You. 

At a strategic level we work with senior command and our Chief Executive works with the most senior Army commanders, the Ministry of Defence, and the UK and devolved nations legislative and executive bodies. AFF is often pivotal in achieving improvements for serving soldiers and their families such as changes to Government and military policy and changes to how things are provided for families.

Key Responsibilities: 

AFF Trustees provide oversight, governance, and support to ensure AFF remains effective in its work and responsive to the needs of the Army community.  They help shape the strategic direction of the Army Families Federation, by providing Board-level guidance to the team supporting soldiers and their families, wherever they are in the world, so they are able to live well throughout their Army life. 

Who We Are Looking For: 

We are looking for individuals who are committed to the welfare of Army families and who bring professional experience in the following areas: 

• Commercial/ fundraising: experience of commercial income generation, fundraising and development strategies.

• ​Legal: Expertise in legal matters, including governance, compliance, and contract law. 

Additionally, applications are welcome from individuals with a connection to the Service community, particularly those from Foreign and Commonwealth backgrounds. We believe that diversity strengthens our ability to represent the full breadth of the Army family.

Essential Skills & Attributes: 

• A passion for understanding the needs of Army families and supporting them as they live their lives today 
• Strong professional experience and expertise in your field. 
• Commitment to good governance and the values of transparency and accountability. 
• Excellent communication skills and a collaborative approach. 
• Ability to offer strategic insight and challenge where necessary. 
• Serving personnel are very welcome to apply, particularly if currently overseas.

Interested? Find out more: 

Our process in appointing Trustees begins with you reading through our Trustee Recruitment Pack. You can find this by hitting 'apply now' and downloading a copy. Or you can visit the jobs page of our AFF website. This will give you more specific information about AFF and the role our Trustees fulfil.

If you feel that you would like to apply to be an AFF Trustee, then you can make contact with us by sending your CV along with a covering letter, outlining your skills and motivations in being an AFF Trustee. If you have any questions, please reach out through the Charity Job application process to our HR Lead, Rachel BIshop. We will need to hear from you by 30 June 2025. 

We will get in contact with you to arrange initial conversations with a member of the team or an existing Trustee. We will be interviewing prospective candidates in July and August in Central London, and appointments will be made from late August. 

The job entails working closely with project/programme managers in ensuring the smooth running of the organisation's internal operations, external networking, HR, events, communications & fundraising. Successful candidates will be able to gain proven experience in each of the highlighted areas. 

The successful candidate must be a quick learner, trustworthy, intelligent and pro-active self-starter, highly organised and able to multitask effectively.

Key responsibilities include:
Provide receptionist and general admin support to the team, including basic bookkeeping
Provide seamless support to project leads, contractors and freelancers
Help with events and conferences.
Help with writing of funding proposals, publicity & marketing 
Update social media, website, marketing and promotion content

The Ideal Candidate will:
Be Intelligent & Trustworthy - have gained great academic results
Demonstrate excellent writing skills and speaking ability
Pay attention to details and exhibit high degree of precision with work assignments
Be Tech Savvy - Be competent/confident with CRM, CMS, social media and spreadsheets 
Have some interest in Art Galleries, Creativity, Research, International Devevelopment and/or business administration 

Benefits:

• Career Development Plan Support 
• Access to paid training and qualification enhancement
• Work references for future jobs application
• Reimbursement of out of pocket expenses

RollaDome All Skate is looking for a proactive and motivated Volunteer Admin Assistant to support our charity’s administrative operations. This volunteer position offers valuable experience in administration, volunteer coordination, and event management. You’ll assist with bookings, data management, and communication tasks. 

Expenses will be reimbursed for any out-of-pocket costs related to your role. 

Key Responsibilities 

• General Admin: Handle inquiries, emails, and record-keeping. 

• Booking Management: Manage membership and attendance records. 

• Data Entry: Maintain up-to-date data for reports. 

• Volunteer Coordination: Assist in recruiting and scheduling volunteers. 

• Event Support: Help organize and assist during community events. 

• Inventory: Track stock and deliveries for events. 

Skills & Qualifications 

• Strong attention to detail and organizational skills. 

• Good communication skills (written and verbal). 

• Ability to multitask and stay organized. 

• Proficient in Microsoft Office. 

• Experience in admin or volunteer coordination is a plus. 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain valuable experience in a nonprofit setting. 

• Develop skills in administration, volunteer coordination, and event management. 

• Expenses reimbursed for role-related costs. 

• Contribute to programs that have a positive impact on the community. 

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

A bit more information about this role and the team

• To drive and support our new initiative partnering with a private cattery

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Time expectation

Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

RollaDome All Skate is looking for a passionate and detail-oriented Events Logistics Officer (Volunteer) to assist in sourcing venues for our skating clubs, classes, and events. This volunteer position is a fantastic opportunity for individuals interested in gaining hands-on experience in event logistics, venue management, and the expansion of community-driven programs. You will play a key role in ensuring the successful organization of events that contribute to RollaDome’s mission to bring skating to local communities. 

Key Responsibilities 

• Venue Sourcing: Research and identify venues across the UK that can be used for RollaDome’s skating clubs, classes, and events. Ensure that venues are accessible, affordable, and meet the needs of our participants. 

• Permanent Home Search: Assist in sourcing and evaluating potential permanent locations for RollaDome, ensuring they align with the long-term goals of the organization. 

• Vendor and Venue Relations: Build and maintain relationships with venue managers, landlords, and relevant stakeholders. Negotiate favourable terms for venue rentals and partnerships. 

• Venue Suitability Assessment: Evaluate potential venues for their suitability in terms of size, location, cost, accessibility, and other factors critical to the success of RollaDome’s programs. 

• Logistical Planning: Coordinate the logistical needs for clubs and classes, including setting up and maintaining schedules, organizing transportation, and ensuring that all equipment and materials are available at each venue. 

• Compliance and Safety: Ensure that all venues meet health and safety regulations and are compliant with the necessary legal and operational requirements. 

• Venue Database Management: Create and manage a database of potential venues and contacts for current and future use. 

• Collaboration: Work closely with the program managers, event planners, and other team members to ensure that venues meet program needs and contribute to the success of events. 

• Budget Management: Assist in managing the venue budget, ensuring that all bookings are cost-effective and within the organization’s financial capacity. 

• Reporting: Provide regular updates and reports on venue searches, negotiations, and bookings to the management team. 

Skills & Qualifications 

• Strong research and organizational skills, with an ability to find and assess potential venues across the UK. 

• Excellent negotiation and communication skills to secure favourable venue contracts. 

• Strong attention to detail in managing logistics, ensuring smooth coordination for events and programs. 

• Ability to work independently and take initiative in solving logistical challenges. 

• Knowledge of health and safety requirements for venues and events is a plus. 

• Ability to manage budgets and find cost-effective solutions for venue needs. 

• Proficiency in Microsoft Office Suite (Excel, Word) and familiarity with database management tools. 

• Passion for community engagement and a desire to contribute to the growth of RollaDome’s programs. 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain valuable experience in brand management and marketing within a charity. 

• Develop strategic and creative skills while working with a passionate team. 

• Make a meaningful contribution to a community-focused organisation. 

Do you have a coaching qualification, or are you working towards one? Would you like to help managers across our organisation develop their skills and confidence? As a coach, you will support managers to improve their leadership abilities, build confidence, and enhance their effectiveness in their roles. Your coaching will help them tackle challenges such as personal effectiveness, leadership credibility, career development, and conflict resolution. By providing guidance and encouragement, you will play a key role in helping managers grow, develop new skills, and lead their teams more effectively.

What you will be doing

• Deliver coaching sessions for managers at various levels, from team leads to department heads.
• Provide a safe, open, and confidential space for coaching conversations focused on leadership, communication, conflict resolution, managing change, and interpersonal skills.
• Use clear and effective coaching methods and models.
• Maintain confidentiality and follow Hestia’s coaching programme guidelines.
• Define clear roles for both the coach and coachee, ensuring there are no conflicts of interest.

The skills you need

• A recognised coaching qualification (or currently studying towards one), such as ICF or EMCC, or significant coaching experience at a management level.
• Experience in the social care sector (desirable but not essential).
• Strong communication and listening skills.
• Willingness to participate in supervision and continuous learning.
• A friendly, approachable, and supportive manner.
• Understanding of confidentiality and professional boundaries.

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

As a Volunteer Event Projects Coordinator, you will assist with the planning, coordination, and execution of various events and projects for RollaDome All Skate. You will work closely with the team to ensure events run smoothly, from conception to completion, while gaining valuable experience in event management and project coordination. 

Key Responsibilities 

• Assist in planning and coordinating events, including community outreach and engagement. 

• Help secure event logistics, including location, vendors, equipment, and resources. 

• Assist in managing event timelines, budgets, and resources to ensure everything is in place. 

• Support with the development of marketing materials and event promotion. 

• Communicate with event stakeholders, volunteers, and partners to ensure all roles are clear. 

• Help coordinate on-the-day event operations, ensuring smooth execution. 

• Assist with post-event evaluations, including collecting feedback and reporting on successes. 

• Provide administrative support for event-related tasks such as scheduling, database management, and communications. 

Skills & Qualifications 

• Interest in event planning and project coordination. 

• Strong communication and organisational skills. 

• Ability to work well under pressure and meet deadlines. 

• Creative, with a problem-solving mindset and attention to detail. 

• Ability to collaborate with a variety of stakeholders. 

• Previous experience in event coordination or project management is a plus. 

• Ability to work independently and as part of a team. 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain hands-on experience in event planning and coordination. 

• Develop project management skills and organisational abilities. 

• Contribute to the success of community events. 

• Opportunity to work with a dynamic team in a creative, fast-paced environment. 

Job Title: Specialist: Talent Acquisition
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Acquisition

About QuilomboUK

QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.

Role Overview

As the Specialist: Talent Acquisition, you will primarily focus on managing and conducting interviews for various positions across the organization. The ideal candidate will have a deep understanding of recruitment processes, exceptional interviewing skills, and the ability to engage and evaluate candidates effectively.

Key Responsibilities

 Interview Management: Take ownership of the end-to-end interview process, from scheduling and coordinating interviews to conducting them. Ensure a seamless and professional experience for both candidates and hiring managers.
Candidate Evaluation: Conduct interviews, assess candidate qualifications, skills, and cultural fit, and provide feedback to hiring managers. Use behavioural interviewing techniques and other assessment tools to gauge suitability.
Stakeholder Communication: Collaborate closely with hiring managers to understand role requirements, team culture, and key competencies needed for each position.
Candidate Engagement: Build strong relationships with candidates, providing them with timely updates and ensuring a positive candidate experience throughout the process.
Reporting & Analytics: Track and report interview metrics, including candidate feedback, time-to-hire, and any recruitment challenges. Use data to continually improve the interview process.
Onboarding Support: Work closely with HR colleagues to ensure a smooth transition from interview to onboarding for successful candidates.
Compliance & Record Keeping: Ensure that all interview processes adhere to company policies, legal requirements, and best practices. Maintain accurate and up-to-date records in the applicant tracking system (ATS).

Key Skills & Qualifications

Experience: 3+ years of experience in recruitment, specifically in conducting interviews and managing the interview process.
Education: A degree in Human Resources, Business, or a related field is preferred. CIPD Level 3 or equivalent is a plus.
Interviewing Expertise: Strong background in conducting interviews, including using behavioural and situational interview techniques.
Communication Skills: Excellent interpersonal and communication skills, with the ability to engage and influence candidates and hiring managers effectively.
Attention to Detail: Ability to assess candidates thoroughly and provide insightful feedback to ensure the right hiring decisions are made.
Technology: Proficiency in Applicant Tracking Systems (ATS) and MS Office. Familiarity with interview scheduling tools and recruitment platforms is beneficial.
Problem-Solving: Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

The Professional Development Programme with Quilombo UK is a 16-week unpaid Professional Development Programme. It requires a commitment of at least 12 hours per week, typically across two 6-hour workdays (Monday to Friday).
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Why Join QuilomboUK?

• Impact: Shape narratives that advance social justice and employee belonging.

• Creativity: Experiment with multimedia storytelling in a values-driven environment.

• Culture: Join a collaborative team where authenticity and courage are celebrated.

• Flexibility: Remote work with autonomy and opportunities for growth.