Communication officer jobs in birmingham
We are seeking a Programme Officer
The National Society for Education (NSE) is both a National Church Institution (NCI) and a charity established by Royal Charter. Its mission is to support Church schools and the broader education sector by nurturing leadership, influencing policy, and fostering faith.
NSE leads the Church of England's national education initiatives in collaboration with 41 Diocesan Boards of Education and approximately 4,700 Church of England schools.
One of the Church of England's strategic priorities for the 2020s is to become a younger and more diverse church. In support of this, the House of Bishops is committed to ensuring that vibrant ministries for children, youth, and families are accessible to every young person across England.
To help realise this vision, NSE is partnering with the Vision and Strategy team to deliver a series of initiatives under our 'Growing Faith' pillar. These projects explore the vital connection between church, home, and school, aiming to enrich the spiritual lives of children and young people while cultivating the next generation of leaders.
We are a dynamic, dispersed team working remotely from across the country. We meet regularly online and come together in person throughout the year for team days that strengthen our collaboration and shared purpose.
The role exists to deliver exceptional administrative support across a variety of national leadership development programmes for young leaders aged 4-18 and young adults aged 18-25. It also supports the initiatives, networks, research, and events led by the Growing Faith Foundation. The position involves a broad spectrum of operational responsibilities, all aimed at ensuring impactful learning experiences and strong engagement with stakeholders across the full range of the team's activities.
Key Responsibilities
- Ensuring high quality stakeholder engagement this including supporting and communicatign effectively the delivery of events to local, regional and national leaders in relation to all programmes and activities, placing children and young people at the heart of our work.
- Implement robust administrative, financial, communications, and evaluation processes; whilst adhering to established NSE operational procedures and standards.
- Maintain accurate, GDPR-compliant data to support analysis and decision-makingl whilst working closely with the NSE finance team to ensure accuracy and consistency.
Key role requirements
- This is a fully remote role.
We are looking for someone with:
- Proven ability to handle sensitive communications with tact and professionalism.
- Excellent digital literacy, confident across Microsoft 365 and web-based applications (such as Teams, Zoom), as well as using the functionality of the software to support the setup and delivery of on-line webinars.
- Able to work under pressure and meet deadlines.
- High attention to detail, strong communication skills, and a collaborative team player approach.
- Willingness to work within the ethos of a Christian organisation, and sympathy with the aims and goals of the Church of England Education
- Passionate about making a difference to the lives of children and young people.
- Strong administrative and organisational experience.
- A salary of £34,801 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Location: Home-based
Job Type: Full time, 37.5 hours per week
Contract Type: Fixed Term Contract
Salary: £27,646 - £30,718 per annum
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.
There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.
The role of PMO & Governance Officer is a key part of Cycling UK’s Project Management Office (PMO), which plays a vital role in supporting the charity’s strategic goals through effective project delivery. The role combines both operational and administrative elements, contributing to work across project management, governance, and business development. It supports the planning, communication, implementation, delivery, and evaluation of a range of projects that align with the charity’s strategic goals. You'll also play a supporting role in the Governance and Business Development functions, helping to ensure that the organisation is well-managed and funded through a diverse range of income sources.
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.
The role is home based in the UK, with occasional travel to our Guildford/London offices.
Applications close at 9:00am on the closing date shown
You may also have experience in the following: PMO Officer, Project Management Officer, Project Support Officer, Project Coordinator, Project Administrator, Programme Support Officer, Project Delivery Officer, Project Governance Officer, Governance Officer, Business Development Support, Operations Support Officer, Governance Administrator, Charity Project Officer, Third Sector Project Coordinator, Fundraising Support, Business Development (Charity)
REF-224 027
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a critical and exciting leadership role for the Bumblebee Conservation Trust which will take the Trust forward to the next phase of organisational growth, building on the superb achievements to date of our retiring CEO.
You’ll need passion and energy to work on some of the most profound challenges of our time. Nature needs its champions, and you’ll need to harness all of your skills, all of your personality, and your network to grow our influence, our impact, and our outcomes. You’ll excel at galvanising others to take action enabling us to achieve our aims and ensure bumblebees are thriving and valued by everyone.
This is an incredible opportunity to join a very special organisation with passionate and high-performing teams who are truly dedicated to our vital purpose.
Please refer to the CEO pack for further information.
The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.
The Methodist Church is committed to ensuring its churches are safe spaces for all. We work hard to ensure compliance with legal requirements, develop good practice, provide effective training and give professional advice on individual cases.
We have an exciting opportunity to join our new safeguarding regional team operating in the southwest region and take this forward supporting Methodist churches and work. The post holder will join a team of safeguarding officers who will carry specific responsibility for individual cases, undertake risk assessments, lead training and advise churches. The post will be aligned to the Bristol Methodist District and provide support to colleagues across the regional area requiring regular travel.
The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.
Closing date: Tuesday 30 September 2025
Interview (in person) will take place on: Monday 6 October 2025 (venue TBC in Bristol)
For more information about us visit our website.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.

Shape the future of the voice of the rare condition community.
Genetic Alliance UK is looking for an exceptional Director of Engagement and Impact to transform how we connect with our 220+ member organisations, communicate our mission, and foster a thriving, supportive team culture.
If you’re a strategic leader with a gift for building relationships, crafting compelling messages, and creating positive change, this is your opportunity to make a lasting difference for the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions.
Director of Engagement and Impact
Salary: £55,167 – £63,654 (with new starters usually starting at the lower end of the range)
Location: Home-based, UK (occasional travel required)
Contract: Permanent, full-time (35 hours per week) with applications for up to 28 hours per week considered.
Closing date: 09:00 on Monday 22 Sept 2025
About Genetic Alliance UK
Genetic Alliance UK is the national charity working to improve the lives of the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. We are an alliance of over 220 charities and support groups, bringing together patient voices to campaign for timely diagnosis, better care, and improved access to treatments. We host Rare Disease UK and SWAN UK, and lead national activity for Rare Disease Day.
About the role
This is a new senior leadership position designed to strengthen our membership engagement, amplify our communications impact, and support a positive, collaborative working culture.
As part of our Senior Management Team, you will:
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Lead and develop our approach to engaging and supporting our diverse membership.
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Provide strategic oversight for all communications, ensuring our messages are clear, consistent and impactful across multiple audiences.
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Champion and embed systems for staff performance, development and wellbeing, ensuring our culture is inclusive, supportive, and sustainable.
You will oversee the Head of Membership and Communications, the Communications and Engagement Manager (SWAN UK), and two new posts (Communications Officer and Project Support Officer). You will also provide operational oversight of SWAN UK, and work closely with the Policy, Public Affairs and Research teams to maximise impact.
About you
We are looking for a strategic leader who combines a talent for building relationships with outstanding communication skills. You will bring experience of leading teams, delivering organisational change, and working effectively with diverse stakeholders. You will be comfortable navigating the needs of a membership organisation, and passionate about making a tangible difference for people living with rare conditions.
What we offer
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Generous pension (5% employer, 3% employee)
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25 days annual leave plus bank holidays and full office closure over Christmas/New Year
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Flexible, home-based working with occasional UK travel.
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The opportunity to lead work that has a direct and lasting impact for people affected by rare conditions
The client requests no contact from agencies or media sales.
Thrombosis UK is a small charity with big ambitions. We are the charity in the UK committed to saving lives and improving the quality of life for those affected by blood clots.
Key Responsibilities:
- Coordinate Challenge Events
o Act as main contact with events management companies to coordinate our programme
o Encourage, support and monitor participants on their fundraising journey
o Manage production and distribution of event merchandise
- Fundraising
o Explore new fundraising opportunities to increase income and widen our supporter base
o Provide support/toolkits to volunteers who want to run their own events
o Research new technologies to streamline fundraising activities
o Represent the charity at community/fundraising events
o Reach out to suitable businesses for suitable support and donations
- Marketing & Communications
o Plan and oversee marketing initiatives for TUK’s events and wider opportunities e.g. National Thrombosis Week and World Thrombosis Day
o Drive an effective social media presence
o Provide a prompt and enthusiastic response to fundraising enquiries across all channels
o Generate/update content for the website, social media and occasionally printed materials
o Liaise with designers, ensuring brand consistency across all channels
- Fundraising Admin
o Maintain accurate donor and income records, ensuring all invoices and payments are processed
o Promptly coordinate all donor correspondence such as acknowledgements, thank-yous, certificates and ‘good luck’ messages
o Provide a monthly fundraising overview to the CEO
The client requests no contact from agencies or media sales.
About Us
Animal Welfare Investigations Project (AWIP) is embarking on an ambitious five-year strategy to become a membership-first organisation, empowering thousands of animal advocates to join us in protecting animals from harm.
As part of this transformation, we’re seeking a compassionate, organised, and proactive Membership Services Officer to be the first point of contact for our members and supporters, ensuring every interaction is warm, helpful, and leaves people feeling valued.
About the Role
This is a key supporter-facing role where you will:
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Be the friendly first point of contact for members and prospective members via phone, email, and other channels.
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Handle inbound and outbound calls, including proactively reaching out to members to address cancellations, encourage upgrades, or convert cash supporters into ongoing members.
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Maintain accurate supporter data, preferences, and interactions in Salesforce CRM.
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Collaborate with our Digital Marketing Officer, Data & CRM Officer, and Gifts in Wills Officer to nurture relationships and move supporters through their journey, ensuring that every member feels appreciated and connected to our mission.
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Support the Marketing and Communications team with occasional wider projects, such as campaigns, virtual or in-person events, or member engagement initiatives.
About You
We’re looking for someone who is:
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Compassionate and member-focused, with a genuine desire to make every interaction count.
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Highly organised and detail-oriented, able to manage multiple tasks and maintain accurate records.
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Confident and professional on the phone and in written communication.
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Comfortable with outbound calling — experience in telephone fundraising or supporter upgrade calling is desirable.
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Able to work both independently and as part of a team.
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Comfortable with technology, ideally with some experience using CRMs (Salesforce experience is a bonus).
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Experienced in supporter care, customer service, or a similar role (desirable but not essential).
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Aligned with AWIP’s mission, with a strong commitment to animal welfare and, ideally, a cruelty-free lifestyle.
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Able to maintain strict confidentiality at all times.
Key Details
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Hours: 16 hours per week, Monday–Thursday, 10:00 AM – 2:00 PM
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Salary: £11,885.71 pro-rata (£26,000 FTE)
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Contract: 12-month fixed-term contract, with potential for a permanent role
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Location: Remote (must be based in the UK)
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Additional hours: May be available for outbound campaigns, depending on business needs
What We Offer
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The opportunity to be part of a growing, mission-driven organisation making a global impact for animals.
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A supportive, values-driven team environment.
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Training and development opportunities.
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Fully remote working environment.
The Animal Welfare Investigations Project investigates organised animal cruelty and rescues animals.
The client requests no contact from agencies or media sales.
Delegated Services is a thriving Community Interest Company (CIC) dedicated to being the first-choice partner for the education and community sectors, providing high-quality support services with incredible value.
We are at a pivotal moment in our growth, and we are now seeking an exceptional and visionary Chief Executive Officer to build upon our strong foundations and guide us into a future of even greater impact and support to the Education and Community sectors in the West Country, but with a National reach.
This is a unique opportunity for a passionate and strategic leader to join our dedicated team. We understand the importance of a smooth and effective transition, and as such, the handover process from our current CEO will be carefully phased over 6 months. This period will allow for comprehensive knowledge transfer, relationship building, and a seamless integration into the organisation, ensuring the continued success and stability of Delegated Services.
We are looking for someone who:
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Has a proven track record of strategic leadership and operational management, ideally within the not-for-profit or social enterprise sector
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Possesses a deep understanding of governance, financial management, and stakeholder engagement within a CIC framework, building and maintaining effective relationships with a diverse range of stakeholders, for example, demonstrating working experience with School/MAT CEOs, Leaders, Headteachers, etc. knowing how schools work, with preferably some knowledge of the charity sector
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Is an inspirational communicator, capable of motivating teams, building strong partnerships, and advocating for our mission
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Is an experienced and skilled professional in our core areas of service, primarily, HS&W
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Can market and sell the services to potential new customers and negotiate with existing agreement customers, renewal of their arrangements, where applicable, for April and September 2026 and beyond, repeating the process on a rolling basis, and
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Is committed to our values and passionate about making a tangible difference in education and the community.
If you are ready to take on a significant leadership role within a values-driven organisation and contribute to a legacy of positive change, we encourage you to apply.
Application must be submitted by the end of day deadline: 31st October 2025.
About the opportunity
The Training Officer will have a range of administrative responsibilities relating to Action Tutoring’s tutor training delivery and curriculum resources.
As Training Officer, you will support the Training Team by scheduling sessions in digital systems, organising and checking ID and DBS documents submitted by volunteer tutors, and responding to enquiries to support a smooth tutor journey. The role does not involve delivering training to volunteers
You will also support with managing the version history and corrections of our bespoke tutoring curriculum resources, helping keep our online library of materials accurate and up to date.
Deadline: Sunday, 12th October 2025
Interviews: Tuesday, 21st October 2025
Start date: Ideally, as soon as possible
Contract and hours: Part-time 0.8FTE (30hours per week, ideally Monday to Thursday) fixed-term contract until 21st August 2026.
Please note, this role involves a small amount of evening and weekend work (approximately 90 minutes per week during peak volunteer recruitment periods), scheduled in advance and with time off in lieu given.
Duties and responsibilities
- Process DBS checks for volunteers (training provided).
- Communicate with volunteers before and after training to guide them through the DBS process and resolve any issues.
- Schedule tutor training events in our CRM, Salesforce, and manage video conferencing set-up in Zoom.
- Support with maintaining and updating tutor training paths on our digital learning management system, 360Learning.
- Manage the digital storage of our curriculum resources for staff and volunteers, maintaining accurate version control and assisting with corrections and updates.
- Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
Qualification criteria:
- The right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Strong organisational skills; experience managing complex digital administrative processes with multiple stakeholders.
- Strong written and verbal communication skills; experience in assisting customers or other stakeholders with queries.
- Previous professional experience handling sensitive personal information appropriately.
- Proficiency in using Google Workspace.
- Evidence of adapting quickly to new software, including using video-conferencing software to set up events.
- Evidence of adapting quickly to using a CRM system.
You will likely be more successful in this role if you have:
- Experience managing DBS applications, including supporting applicants with inquiries.
- Experience using Salesforce CRM for administration.
- Experience using Zoom to schedule online events.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Are you passionate about peace education and ready to lead a national movement for change?
Peacemakers is entering a transformative phase, evolving from a regional project into a national independent charity. We’re seeking a strategic, inclusive, and visionary CEO to guide us through this exciting transition and shape our future.
You’ll be an advocate, strategist, builder, and influencer—bringing a strong leadership skillset, deep commitment to peace and justice, and the ability to inspire and connect across diverse communities.
About Peacemakers
Rooted in Quaker values, Peacemakers works with schools and communities to build peace through education. As we expand nationally, we need a leader who can amplify our impact while keeping our values at the heart of everything we do.
Key Responsibilities
- Lead strategic development and operational delivery
- Drive sustainable growth through fundraising, partnerships, and governance
- Champion equity, inclusion, and diversity
- Inspire our team, board, and collaborators
- Represent Peacemakers across local and national platforms
What You’ll Bring
- Proven leadership experience (charity/social impact sector preferred)
- Strategic vision and change management skills
- Strong communication and relationship-building abilities
- Experience in fundraising, governance, and organisational development
- A commitment to peacebuilding, justice, and inclusion
We welcome applicants from all backgrounds. Experience in education, peace studies, restorative justice, or social and emotional learning is a plus—but not essential.
Why Now?
This is a rare opportunity to lead a respected organisation at a moment of transformation. You’ll help shape a national movement for peace and make a lasting impact.
To Apply:
Visit Peacemakers website for the Candidate Pack and apply via the application form.
Deadline: Monday 22nd September, 9am
Interviews: Weeks of 6th & 20th October (in person, Birmingham)
Peacemakers is committed to diversity and inclusion. We especially welcome applications from those underrepresented in charity leadership.
The client requests no contact from agencies or media sales.
Central England Area Quaker Meeting is looking for a part-time, Finance Officer.
Do you have sound financial experience and qualifications (at least AAT Level 4), strong organisational skills, an eye for detail and the ability to communicate information to a range of people? Do you want a role that provides a key service for our charity?
In return we offer a supportive and flexible work environment, fair rates of pay and a good annual leave allowance. We also offer an annual leave purchase scheme, bike 2 work scheme and an employee support programme (which offers services such as legal advice and counselling).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Finance Officer will work within the Finance Department to provide essential day today financial processing, support and advice. The post-holder will be a key member of the team in keeping accurate and up to date records of the organisations financial activities on both the accounting system & associated files.
You’ll be based at the Wildlife Trust’s Head Office at Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP, with some work at our EcoPark site in Small Heath and occasional travel across the region and nationally.
Key Responsibilities
- Creation and maintenance of processes and systems to ensure the smooth running of the finance function including adding new suppliers and customers to the system
- To be responsible for keeping up to date and accurate records of financial transactions on Excel and the accounting system
- To raise and issue sales invoices, follow up outstanding invoices and resolve any issues.
- To liaise with suppliers and creditors to maintain relationships as part of cash flow management.
- To check and reconcile purchase invoices ready for payment, to investigate and resolve any issues.
- To be responsible for the petty cash system in line with the organisations Financial Procedures.
- To manage the purchase order process ensuring compliance in line with policy.
- To complete regular bank, Petty cash and credit card reconciliations.
- To oversee the credit card processing, ensuring security at all times.
- To ensure all contracts/agreements are central filed and updated on the database.
- To report to statutory bodies such as Entrust
- To support the Director of Finance with the production of finance reports to senior managers on a monthly basis relating to income & expenditure
- To support with the processing of direct debits for membership donations
- To support with ad hoc tasks as the trust requires
- To support the preparation for the annual audit, e.g. stock take reconciliation, fixed asset records, Charity Commission and Companies House checks.
- To run the payroll reports and send to the Director of Finance for review and approval
- Undertake other duties as requested by line manager that contribute to Trust strategies.
About You
- Highly organised with excellent attention to detail
- Able to manage multiple priorities in a busy environment
- Confident using Microsoft Office, especially Excel and Outlook
- Strong communication skills and able to work independently
- Experience in the charity sector is desirable
What We Offer
- A chance to make a real impact in local communities and the natural environment
- A supportive and inclusive team culture
- Flexible working arrangements
- Opportunities for professional development
How to Apply
We are interviewing suitable candidates on a rolling basis, so please submit your application as soon as possible. For more information or to apply, visit our website or contact us directly.
Equal Opportunities
We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.
Shape the future of charity tax as Charity Tax Group’s first CEO, leading, influencing and representing charities on tax at the highest level.
Location: Remote with regular travel
About Charity Tax Group
CTG is a small, volunteer-led charity that, for over 40 years, has had a huge impact on the charity tax landscape, saving charities an estimated £10bn during that time, including VAT reliefs, the introduction of Gift Aid and significant policy influence. The cornerstone of that success has been a reputation for technical competence and professionalism, making us ‘the voice of charities on tax’ —engaging with government, HMRC and the wider voluntary sector.
We combine technical expertise with advocacy and education to help charities navigate complex tax challenges.
Last year, we were successful in registering as a charity, which opens up new opportunities such as funding and product savings. We also relaunched our annual tax conference, which was the first we had held since COVID.
About the role
We have recently become an independent charity and are recruiting our first Chief Executive to provide leadership, raise our profile and secure long-term sustainability. There is no handbook for what this role should be, and this will be an exciting opportunity to drive strategy, build influence with government and ensure CTG remains the trusted voice of charity tax.
As CEO, you will:
- Act as a credible spokesperson for CTG with government, HMRC, charities and the media
- Work with our Technical Advisor to sustain CTG’s authority and expertise
- Lead on fundraising and income diversification to ensure financial sustainability
- Help establish a vision and operational plan for the future of CTG
Who we are looking for
We are seeking an agile, outward-facing leader who can represent CTG at the highest level.
- Excellent communication, emotional intelligence and influencing skills
- Strong stakeholder and relationship-building ability
- Knowledge of charity tax, or the ability to learn and communicate complex detail quickly
- Fundraising or income generation experience
- Flexibility and motivation to make a difference
We are open to recruiting a leader who might be working towards some of the skills we are seeking, and have an excellent board of Trustees, and a strong technical advisor who can support any new CEO to develop.
We can provide exceptional levels of flexibility to the successful candidate, with most of the role being able to be fulfilled remotely; however, there will be instances where we also require flexibility, such as when we need to provide time-sensitive responses to the media.
If you are interested in this role, we encourage you to get in touch with Bill Yuksel at Peridot Partners for a conversation.
Please click 'redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Wednesday 8th October 2025.
Together for Short Lives is a charity that ensures seriously ill children and their families receive the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.
A fantastic opportunity is available for a Family Support Hub Officer to join us as maternity cover for 9 months. You will work within our Family Support Hub, liaising with identified partners to provide support to families with a seriously ill child, as well as providing grants administration and event organisation support.
About the Role
The purpose of this role is to help Together for Short Lives reach and support more families - responding appropriately to their needs by listening, signposting or referring onto internal and external support e.g.. grants, peer support, events and engagement opportunities. You will support families contacting Together for Short Lives through the Helpline, website and from partner referrals.
This role combines responsibility for grant administration and voucher processing with day-to-day family support hub tasks, including managing email inboxes and co-ordinating communications. The postholder will ensure that families receive timely information, compassionate support, and access to financial assistance, while helping the organisation meet funding obligations and maintain high-quality service delivery.
About You
- You will be passionate about providing support to seriously ill children and their families and be inspired by the potential to make an impact and to deliver tangible change.
- You will have experience in grant administration and delivering compassionate support and timely information, as well as being a great communicator
- You will have experience helping to deliver and organise events
How to Apply
Please follow the link to our website to find out more and apply.
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We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care





The client requests no contact from agencies or media sales.
We are seeking an enthusiastic person to support a range of fundraising initiatives within QAC’s Fundraising Department
Hours: 37 hours per week
Contract: 52 weeks
Annual Leave: 7.2 weeks, including Bank Holidays.
Due to the nature of the role, the successful candidate must have a full current driving licence.
Please note: We reserve the right to close this vacancy early if we receive a sufficient number of applications. Early application is advised.
Key Responsibilities:
- Research and promote a range of suitable challenge based events, supporting the administration and registrations as required.
- Respond to and support community fundraisers.
- Maintain relationships with regular donors.
- Ensure good stewardship of supporters including thank you letters, charity updates etc in line with GDPR.
- Manage information and utilise the CRM system for recording of data.
- Provide updates and graphics for the website and social media platforms.
- Work with fundraisers to obtain case studies/fundraiser profiles where possible.
- Support the running of campaigns and events.
- Actively support the organisation with fundraising events and initiatives (internal and external) to support the charity in all areas (college, residential services and community services.
- Monitor JustGiving Pages and follow up on activity as appropriate.
- Support in the development and management of community and stakeholder opportunities
- Support the creation of external promotional materials relating to fundraising events and initiatives.
- Work as part of the Fundraising Team supporting activities as and when the need arises.
- Respond to fundraising queries via email or the phone in a timely manner.
- Spot fundraising opportunities and raise awareness of the work of QAC.
- Assist the Trust and Corporate Fundraiser with small to mid value Grant Applications.
Other Responsibilities:
- Assist in providing efficient administration support to the Fundraising team
- To support the general running of the office and to support other colleagues as and when required.
- To have experience of producing fundraising/promotional literature e.g. leaflets and brochures
Considerations:
- The Fundraising Team is small, working closely with other teams including Marketing, Enterprises and Curriculum, so flexibility in approach is a must.
- Some periods will be busier than others, for example events seasons, student performance times, so prioritisation and flexibility will be needed.
Corporate and team responsibilities
- Adhere to the Charity’s Health and Safety policy.
- Undertake any necessary training or updating.
- Participate in the development of equal opportunities, diversity, inclusion and safeguarding within the department and across the Charity.
- Attend and actively contribute to team meetings.
- Undertake any other reasonable duties or responsibilities as required by the Charity.
The above list is not exhaustive, but is indicative of the general nature and level of responsibility of the work to be undertaken. The responsibilities and duties may vary from time to time without changing the nature of the post. The post holder will be expected to adopt a flexible approach to enable the efficient and effective running of the College.
The client requests no contact from agencies or media sales.