Communication officer jobs in hounslow, greater london

We are on a mission to champion change and celebrate diversity in classical music – do you have the skills and expertise to help us?

After ten successful years of growth, underpinned by a strong mission and successful fundraising, the Chineke! Foundation is looking for a Projects Director who will help ensure that the production and organisation of projects match their artistic ambition.

You will play an important role in the continued growth and evolution of the organisation. You will work closely with the Projects Team and lead on planning, selling and delivery. You will communicate the development of any new projects whilst overseeing the pre-existing engagements and work closely with our touring agents at Askonas Holt. Reporting to the Managing Director and working as part of our dynamic team of management staff you will play a vital role in the organisation.

Job description

Reporting to the Managing Director and in coordination with the Artistic Director and Deputy Artistic Director, you will handle the orchestra’s diary, lead on the production of projects and line manage the Orchestra & Tour Manager and our Production freelancers.

Your responsibilities will be:

· Attending all Chineke! rehearsals, projects and tours

· Working closely with the artistic team to assist on curation of programmes, keeping track of conductor/soloist invites and handling contracting once bookings have been confirmed

· Meeting with venues to generate interest in our future programmes and secure concert dates to build out regional tours around core Southbank Centre dates

· Keeping the Development Director and Marketing and Communications Manager up to date on projects and future plans

· Keeping track of our National Portfolio Organisation requirements with Arts Council and planning projects to meet our targets on the number of concerts in each category that we have committed to in each financial year

· Working closely with our important partners i.e. Askonas Holt, Southbank Centre, Woolwich Works, Royal Albert Hall

· Working closely with the Artistic Team and Managing Director to ensure that our performance plans align with our mission and 5 Year Development Plan

· Producing and negotiating contracts to engagements (conductors, soloists, with venues/festivals, tours, commercial engagements etc.)

· Contributing to a supportive and collegiate culture within the Chineke! Foundation

Are you passionate about community, creativity, and professional development? Join the British Association of Dramatherapists (BADth) and help shape the future of dramatherapy in the UK.

We’re looking for a dynamic and driven Membership Engagement & Development Coordinator to lead on member communications, grow our professional community, and deliver impactful CPD programmes. This is a unique opportunity to make a real difference in a creative and caring sector, supporting dramatherapists across the UK and beyond.

In this pivotal role, you’ll:

• Enhance member satisfaction and engagement through strategic communication and outreach.
• Coordinate a diverse and profitable CPD programme, including our annual conference.
• Drive membership growth and diversification, with a focus on inclusion and innovation.
• Support and celebrate our vibrant volunteer network.
• Work flexibly from home, with a supportive and collaborative team.

Whether you're experienced in membership development, event coordination, or communications—and especially if you’re excited by the arts therapies—we’d love to hear from you.

�� Apply by: Sunday 20 July 2025
�� Interviews: Week commencing 4 August 2025
�� Location: Remote (UK-based)
�� Salary: £30,000 per annum (pro-rata if part-time)

Digital Content Manager

We have a fantastic career development opportunity within our Marketing and Communications team as we look to appoint a 12-month Fixed Term Digital Content Manager.

About the organisation

Be there when it matters. At a time when more people than ever are expected to need support, there has never been a more important time to join this charity to help transform the experience of everyone facing dying and grief in the UK.

From providing care and support for someone at the end of their life to helping someone manage their grief, there is no one size fits all when it comes to how we cope and the help we need.

About the Role

The Digital Content Manager will support the organisation by devising and delivering an effective online content strategies and producing high-quality, creative written and audio-visual content that aligns with the charity’s goals, target audience and brand identity.

• Lead the development of written and audiovisual content for our digital platforms
• Develop and implement a content strategy for our digital channels (working closely with the social media team) and a set of guiding principles for producing engaging, accessible, search optimised content across all channels
• Create written, graphic and audiovisual digital content, and devise creative content ideas to support campaigns, appeals and organisational priorities
• Provide video editing services to the organisation as required
• Manage ongoing relationships with agencies and/or freelancers to deliver digital content
• Work with the Digital Officer and Senior Digital Manager to ensure all new content is optimised for SEO
• Work with the case study manager to produce story-based content which can be used to give a case for support across our website and social channels
• Contribute to the development and ongoing maintenance of content for a bereavement self-help product/platform and the bereavement content on our website
• Explore new and engaging ways to tell our story through animation, audio, written content and imagery
• Support with video and other content production for internal use, where needed

About You

• Ability to create impactful and compelling online content (written copy, graphics, video and audio)
• Excellent written English and proofreading skills
• Excellent understanding of best practice when writing for online platforms, including a good understanding of accessibility requirements for digital communications
• Excellent video production skills, from conception through to editing and resizing for different platforms
• Experience using Canva, Photoshop or other design software to create graphics
• A creative flair and ability to contribute new ideas for content to projects and campaigns
• Experience of using content management systems (CMS) – we use Wagtail
• Experience in developing and executing content strategies
• Experience working and collaborating with digital agencies and other external suppliers, including procurement and contracting processes
• Strong understanding of SEO best practices and principles and keyword research
• Understanding of user journeys and IA and the role quality content plays in these
• Understanding of best practices with digital communications to supporters and service users
• Experienced in collecting insights using various tools (including GA4 and Search Console) to understand how content is performing
• Project management experience
• Experience in managing agencies and/or freelancers
• Able to work independently and to deadlines
• Able to work as part of multi-disciplinary project teams to deliver shared visions and objectives
• Highly organised and able to prioritise a busy workload with changing priorities

Desirable Requirements

• Experience of working in the not for profit, bereavement or health sector
• Knowledge and experience in social media content creation

• We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits

• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at our shop
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make this a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

If you want more than just a job, we want you.

Join the team and be there when it matters.

Pregnancy Options Centre (Options) are seeking a Fundraising Officer to raise funds for our counselling and education services: supporting people in crisis or distress around unplanned pregnancy or pregnancy loss experiences and educating the next generation on matters surrounding sexual health and healthy relationships. The post-holder will be responsible for raising funds from grants/trusts applications, and for developing and maintaining donor relationships. The role also has scope to grow and develop relationships with local businesses and individual giving to increase our income diversity.

Pregnancy Options Centre provides free, non-directive help and support to anyone facing an unplanned pregnancy or struggling following an abortion or pregnancy loss. We offer a safe, non-judgemental environment where clients can explore their thoughts and feelings surrounding their situation and experiences. Alongside our counselling service, our Education project delivers interactive workshops to young people on topics surrounding healthy sex and relationships, self-esteem and the three options following an unplanned pregnancy: abortion, adoption and parenting.

Fundraising Officer Job Description

Key Responsibilities Fundraising and Finance:

• To carry out and contribute to the fundraising strategy
• Write comprehensive and compelling funding applications to Trusts and Foundations, tailoring them to meet a range of criteria
• To research and develop new funders to support the achievement of fundraising goals
• Build, nurture and maintain positive relationships with current funders, corporates and donors by stewarding them well.
• Ensure grants are acknowledged promptly and reporting requirements are met within agreed timescales
• To maintain up to date and accurate funder and donor records
• Work with project leads to identify and produce case studies/ service user statistics to demonstrate the impact of the charity’s projects
• Work with the CEO on community fundraising events, either organised by the charity or supporters.
• Explore innovative ways to diversify and expand Pregnancy Options Centre’s fundraising efforts.
• Work with the CEO to devise supporter care procedures for donors to ensure they feel valued by their interactions with us.
• In conjunction with the CEO, attend relevant networking events to increase the charity’s visibility and secure new partnerships.

Other:

• To provide quarterly reports for Trustee meetings
• To attend monthly staff meetings
• To carry out all such reasonable duties as may be required as part of the role instructed by the CEO
• To support and work within the Ethos of the Charity
• To attend regional or national events as required, including networking within the Pregnancy Centre’s Network (PCN)
• To attend Trustee meetings, when required, to give updates and feedback.
• To be familiar and comply with all the charities policies and procedures.

All appointees must comply with Options’ safer recruiting policy which includes self- disclosure forms, references.

In line with general data protection regulation (GDPR) legislation 2018, it is the responsibility of this post to ensure that all computerised and written personal information relating to Options’ clients, staff or volunteers to which they have access, is regarded as strictly confidential. Options maintains confidentiality within the service, subject to its confidentiality policy.

To apply, please send a CV and covering letter to Anna Madge through the Charity Jobs Website. 

Employment offers will be subject to two references, a basic DBS check and a right to work check.

Closing date: 24th July 5pm

Interviews: 6th August 

Civitas Recruitment are delighted to be working with a great charity focused on developing a thriving Muslim community within the UK. This is an innovative charity which aims to help Muslims calculate and give Zakat to those in need across the UK. An exciting opportunity exists for a Governance Officer to join the team. As Governance Officer, you will be tracking, collating and recording essential performance information; providing administrative support for the Board meetings, sub-committees, working groups, senior leadership meetings and team meetings maintaining governance procedures and ensuring their adherence. This is a full-time, fixed term contract (4 months) remote working within the UK.

Who are we looking for?

Ideal candidates will have at least 5 years’ experience of providing support to senior management within a risk and/or governance environment. Candidates will have a qualification or demonstrative understanding of risk and governance. You will be experienced in working in partnership and building credibility with people at all levels. An understanding of Zakat within the context of the five pillars of Islam as well as excellent written and verbal communication skills is essential for this role. Knowledge of charity legislative, regulatory and governance landscape would be a bonus however, it is not essential for the role.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

All of us at The Talent Foundry believe that a young person's success should be determined by the talents and abilities they have, not where they come from.

Our vision is to spark ambition and unlock opportunity so that every young person can succeed and thrive as part of a fairer society. 

We are proud of our long-term, transformational partnerships with business. This pivotal role in our newly established engagement team has been created to support our next phase of growth and ambition.

This is a broad and dynamic position which will have responsibility for the successful development and implementation of The Talent Foundry’s engagement strategies across fundraising, marketing and communications. 

Head of Engagement (fundraising and marketing)

You will be an ambitious fundraising leader committed to supporting our new vision - to support 1 million young people in the next five years - by developing and implementing exciting ways of engaging our key stakeholders - educators, supporters, volunteers and young people.

Read more about the responsiblities of this role and how to apply in our application pack. 

This is both a strategic and hands-on role, with specific responsibility for cultivation, stewardship and increasing our fundraised income through grant and trust funders and corporate foundations and major donors. 

Your experience: 

• Track record in fundraising - either from a major gifts, philanthropy or trusts and foundations background
• Excellent communications and engagement skills 
• Ability to propose, initiate and execute ideas and quickly respond to opportunities
• Team management 

This is a hybrid role with travel expected to meet with colleagues, funders and visit our projects in schools and partner offices. You do not have to live in London to apply for this role, but before applying, please consider what you would consider a reasonable commute from where you live to our team together days with take place every month. You can read more about our approach to hybrid working in our application pack. 

Other benefits:

• 28 days holiday + bank holidays
• £500 L&D budget
• Employee Assistance Programme
• Cycle to Work scheme
• Morning/afternoon of your birthday off

Panathlon Foundation is seeking a Financial Controller (FC) to oversee the charity’s finances and support our mission of delivering inclusive sporting opportunities to children with disabilities and special needs across the UK.

This is a flexible, part-time role (2/3 days per week) that can be fully remote, making it ideal for someone seeking meaningful work with a values-driven organisation alongside other commitments.

As Financial Controller, you’ll be responsible for the day-to-day financial management and reporting across the organisation. 

You’ll work closely with the CEO, COO, Fundraising team, and Trustees to ensure financial sustainability, transparency, and strategic insight. 

You’ll also play a key role in budgeting, impact reporting, and funder support.

Key Responsibilities

● Oversee financial operations, including payroll, ledgers, reconciliations and monthly management accounts

● Manage budgeting and forecasting, delivering regular financial updates and variance analysis

● Support impact and KPI reporting, linking financial data to programme outcomes

● Collaborate on donor and fundraising reporting, providing financial analysis for grants and proposals

● Manage invoicing and income tracking with schools and partners using Xero software.

● Support the CEO and Trustees with governance, audits, and committee reporting
 

About You

Essential

● ACA / ACCA / CIMA qualified or part-qualified with relevant charity finance experience

● Strong knowledge of Xero (essential)

● Experience preparing management accounts, budgets, and donor reports

● High attention to detail and strong financial analysis skills
 

Desirable

● Understanding of charity finance regulations, SORP, or grant-based funding

● Experience working with schools, education and charity sector

Please apply with a short covering letter and C.V. explaining your suitability for the role by the deadline of JULY 25th 
 

Safe to Learn is a newly established network of teachers, parents, researchers, policymakers, young people and child safeguarding practitioners, working together to end antisemitism in UK schools. We co-produce evidence-based child safeguarding resources, tools and standards to address antisemitism and improve the school environment for all children, educators and support staff.

Safe to Learn is seeking a committed dynamic, and entrepreneurial Director to lead strategy development and implementation in collaboration with the Safe to Learn Independent Advisory Panel. Candidates with the following experience and commitment are encouraged to apply:

1. A demonstrable alignment with our mission and values.
2. A clear commitment to ending antisemitism and understanding of antisemitism, child rights and child safeguarding and their underlying principles.
3. A team-player, with a positive, dynamic and entrepreneurial approach to achieving our mission.
4. Significant experience and understanding of the UK education sector at a senior level.
5. A track-record of delivering high-impact advocacy and communications campaigns to achieve policy objectives.
6. Preferably related to non-discrimination, equality, anti-racism or child rights.
7. Experience of undertaking high-quality research and knowledge production in a related area.
8. High-level relationship management and network-building skills, including significant experience of engaging with policymakers.
9. Experience of developing high-quality resources and educational materials for children and educators.
10. A flexible, participatory and consultative approach with a proven ability to work in collaboration with a high-level advisory panel.
11. Excellent written and verbal communication skills including the ability to engage audiences at all levels.
12. Advocacy, consensus-building and facilitation skills, including diplomacy, tact, non-discrimination and respect for all.

Come and join us and be part of a mission to save lives and end economic abuse forever!

In 2024, a staggering 4.1 million UK women experienced economic abuse at the hands of their current or former partner. The rising cost of living has only exacerbated the devastated impact of this form of domestic abuse. 

Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it.

Since our founding in 2017, we’ve proudly campaigned successfully for the recognition of economic abuse in UK law and influenced wide-ranging systemic change to transform responses to it. We're now entering an ambitious new phase, and we’re seeking a dynamic, strategic and values-led Head of Income as part of the Senior Leadership Teamto help drive it forward.

This is a critical time for SEA. With a bold three-year strategy now in place, we’re looking for an experienced income-generation leader to oversee and diversify our income streams — across high-net-worth giving, corporate partnerships, trusts and foundations, and earned income through consultancy and training. As a key member of the Senior Leadership Team, the Head of Income will play a vital role in shaping the future of the organisation and enabling us to scale our impact.

The Head of Income will lead a talented team, including our Senior Fundraising Manager (trusts and foundations) and Corporate Development Manager (strategic multi-stakeholder partnerships), and collaborate closely with our CEO, Trustees and earned income delivery teams (consultancy and training) whilst also being hands on in relationship development. Your approach will be collaborative, survivor-centred and driven by SEA’s values. We are particularly interested in hearing from candidates with strong experience in high-value fundraising and/or commercial income generation.

What we’re looking for in the Head of Income

• Proven success in income generation from high-net-worth individuals and/or corporate partners
• Strategic mindset with the ability to lead and grow multi-stream income
• Experience of working in a small, agile organisation and line-managing high-performing teams
• Experience of working at Senior Leadership Team level, or readiness to step into the role
• A confident communicator with strong relationship-building skills
• A commitment to SEA’s feminist ethos, values and mission
•  

What we offer the Head of Income

• 25 days annual leave + 5 wellbeing days + bank holidays
• Home-based and flexible working options
• Reflective practice and wellbeing support
• 5% employer pension contribution
• Enhanced family leave, carers leave, sick pay
• A dynamic, purpose-led team where your impact is tangible

How to apply for the SEA Head of Income

Charlotte Wilmot at Eardley Wilmot is managing this appointment on our behalf and will support you with your application. Please send your CV to her directly in the first instance or here to her via Charityjob. You will then also be asked to complete a short anonymised application form via the Surviving Economic Abuse website. Charlotte will guide you through that step and a link to the form will be provided. 

The deadline for receipt of completed application forms is midnight on 28 July 2025.

SEA is proudly survivor-centred and committed to equity, diversity and inclusion. We particularly welcome applications from minoritised and marginalised communities, and we guarantee interviews for disabled applicants who meet the essential criteria. We also welcome job share applications as a joint application. 

First nterviews will be held week beginning 4 August 2025 (held online – questions will be shared in advance). 

We really look forward to hearing from you.

Job Title: Chief of Staff

Location: London or Bath (Hybrid with international travel)

Reporting to: CEO

Salary: Competitive, based on experience

Application Deadline: 1st August 2025

This is a rare and exciting opportunity for a highly motivated and experienced person to join the team at the Environmental Justice Foundation (EJF): one of the world's leading non-profit organisations, working at the intersection of environmental conservation and human rights.

About the Environmental Justice Foundation

EJF exists to protect the natural world and defend our fundamental human right to a secure environment. We believe in equity and justice and a need to respect, defend, and empower communities most at risk from habitat loss, biodiversity collapse and global heating. We campaign for environmental justice.

We use hard-hitting investigations, cutting-edge film and photography and strategic, high-level advocacy to secure lasting, systemic change to protect the ocean, wetlands and climate for biodiversity and for people. Our programmes are underpinned by grassroots partnerships and film-led investigations in the Global South, where our dedicated local teams work on complex, challenging issues, speaking truth to power. We partner and support environmental defenders and journalists, providing vital equipment and targeted training in filmmaking, investigations and communications that amplify grassroots voices and build local leadership and resilience to environmental injustice.

The Role

As Chief of Staff to the CEO, you will be a strategic partner and trusted advisor, playing a pivotal role in driving EJF’s mission forward during an exciting period of growth and global impact. You will support and empower the CEO to lead effectively across multiple programmes, geographies, and teams, ensuring the highest levels of operational focus, internal alignment, and mission delivery.

Key Responsibilities

• Strategic Support: Act as a force multiplier for the CEO, helping to prioritise initiatives, manage high-level projects, and streamline decision-making processes. The role will act as a gatekeeper for the CEO, addressing and balancing competing demands and workloads.

• Executive Coordination: Prepare and arrange briefing documents, talking points, and correspondence. Attend meetings with or on behalf of the CEO and ensure timely follow-ups. Coordinate the CEO’s public and media engagements to ensure he is well-prepared.

• Organisational Alignment: Facilitate communication between the CEO and global teams to ensure alignment on goals, priorities, and values. Provide objective assessments of teams and their efficiency and effectiveness.

• Project Management: Oversee special projects from inception to completion, ensuring they align with organizational strategy and deliver measurable impact. Support for income generation, including grant applications, monitoring and reporting.

• Donor Engagement: Support major donor engagements and high-stakes partnerships.

• Thought Partnership: Serve as a critical sounding board, offering insights and constructive challenge on complex organisational and strategic issues.

About You

• You are highly organized, diligent, intellectually curious, and deeply committed to environmental and social justice.

• You have a strong background in strategy, operations, or executive-level coordination, ideally in a nonprofit, policy, or international development setting.

• You possess exceptional communication skills, both written and verbal, and a strong ability to research, synthesise and apply information quickly and to a high standard.

• You are diplomatic, discreet, and thrive in fast-paced, dynamic environments.

• You are proactive, resourceful, and capable of working independently on complex problems.

Desired Experience

• Minimum 7 years of experience in a senior strategic, advisory, or operational role

• Prior experience working with or reporting to C-suite executives

• Understanding of the nonprofit or advocacy sector, preferably in environmental or human rights fields

• Ability to travel internationally if required

What We Offer

• A purpose-driven role where your work will have a real-world impact

• A supportive, mission-led team with a shared commitment to environmental justice

• Opportunities for international engagement and professional growth

How to Apply

Please send your CV and a cover letter outlining your interest in the role and how your experience aligns with our mission to the email address provided.

Only shortlisted candidates will be contacted.

Candidates must have the legal right to work in the UK.

EJF is an equal opportunity employer, committed to diversity within the workplace.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Our Sponsor Refugees team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.    

Our MARO team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising, with effective national campaigns, and the pioneering community sponsorship of refugees through our Sponsor Refugees team. Staff joining MARO are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.  

Living Wage Foundation 

The Living Wage is an independent movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The Living Wage campaign was launched by London Citizens in 2001 and aims to ensure low paid workers have enough money to get by and enough time for community and family life. 

The Living Wage is an hourly rate calculated according to the basic cost of living in the UK that employers choose to pay on a voluntary basis. The Living Wage Foundation recognises and celebrates employers that pay the real Living Wage through an accreditation programme which awards the Living Wage Employer Mark. 

The independently-calculated rates are announced during Living Wage Week each November when we celebrate our growing network of Living Wage employers. There are now more than 15,000 accredited Living Wage employers across the UK which has secured pay rises for over 475,000 employees. 

The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. 

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

The Living Wage Foundation has an exciting opportunity to join our dynamic team as an Operations and Data Officer. We are looking for a highly motivated and organised individual to help maintain, develop and continuously improve our data and systems. The role will be an integral part of the Living Wage Operations and Insight Team, providing technical support to ensure the integrity of our systems, and supporting with development projects. 

The Operations and Data Officer will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems. 

Main Responsibilities 

Working as the Operations and Data Officer– LWF for Citizens UK, reporting to Senior Data & Operations Manager, LWF, your main responsibilities will include: 

Project Management 

Deliver work targets on time and to standard to support the Foundation’s data and systems: : 

•  Support the day-to-day operations and management of all systems within the Living Wage Foundation designed to enable the functioning of Living Wage accreditation schemes. 

•  Proactively seek out systems improvements to make our processes more efficient so the Living Wage Foundation continues to provide an excellent service to the Living Wage network. 

•  Provide operational support for all aspects of the accreditation and recognition systems, including identifying and fixing errors. 

• Maintain integrity of Salesforce database; identify and source incomplete information within the database; take responsibility for tidying, cleansing and backing up existing data. 

• Support maintenance of integrated systems, including syncing data to Act-On and the website. 

• Work with Operations and Data Manager to keep templates, forms and related communications materials up to date 

• Manage merchandise administration including email inbox, day to day queries, and Shopify administration. 

• Support Operations and Data Manager to manage budgets for external contracts (e.g. with developers and suppliers). 

  Learning and expertise 

• Keep up-to-date with functional good practice and technical updates to all our systems, including within the third sector. 

• Support with network data enquiries, including analysing data, creating Salesforce reports and dashboards for colleagues. 

• Work with colleagues to identify learning & development needs and support Operations and Data Manager to develop and deliver inductions, training and guidance to meet requirements. 

• Keep internal training manuals up to date to ensure the Foundation’s team can access clear and consistent information about our systems and processes. 

•  Support Operations and Data Manager to monitor the impact of internal trainings, support, resources and guidance – update and improve internal support offer as required. 

Communications 

• Create and write dashboards and reports to support the analysis of our performance. 

• Champion systems throughout the organisation and advocate for systems-based solutions. Offer ad hoc guidance to the team and help communicate any changes to systems. 

• Run systems surgeries for colleagues to answer ad hoc enquiries and support learning. 

Develop and manage external relationships 

• Communicate effectively with our external contractors (e.g. merchandise suppliers) to ensure contracts are fulfilled in a timely manner. 

• Help identify suitable new suppliers to meet organisational need. 

Develop and manage internal relationships 

• Support Operations and Data Manager to identify technical solutions to meet organisational requirements. 

• Monitor and respond to operations and data enquiries from colleagues. Work effectively with colleagues across Citizens UK, actively participate in the team and organisational wide events. 

Income and resources 

• Maintain Salesforce data integrity to support accurate and timely invoicing. Help ensure the integrity and safety of our data advising wider organisation on best practice where appropriate. 

• Support Operations and Data Manager to track expenditure for Shopify and merchandise suppliers. 

• Contribute to plans and proposals to grow sources of income or resources. 

Contribute towards Citizens UK’s strategic objectives 

• Responsibility for delivering agreed areas of the Foundation’s work plan. 

• To work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders. 

• Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders. 

• Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK. 

• Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Degree or equivalent professional qualification or experience (D) 

Experience 

• A minimum of 2 years proven, comprehensive experience in an operations role (E) 

• Experience of analysing business requirements and turning them into technical solutions (E) 

• Experience of providing technical support to a team (E) 

• Experience of administrating and updating Salesforce or similar databases, and using database integrations such as Zapier, QuickBooks, Form Assembly and email marketing platforms (D) 

Key skills and knowledge 

• Strong analytical skills with the ability to interpret large quantities of data to evaluate and improve performance (E) 

• Interest in and good understanding of database and systems management and integration (E) 

• Ability to take in and interpret information and communicate in a succinct manner (E) 

• Demonstrable ability to find creative solutions to complex problems and implement new systems (E) 

• High levels of numeracy with strong attention to detail (E) 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Strong IT skills to include MS Office and database software (E) 

• Sound knowledge of data protection regulations and GDPR (E) 

• Understanding of the policy and campaign landscape in the UK (D)

Personal qualities & values 

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E) 

• A strong commitment to the Living Wage campaign and the principles of Citizens UK (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

Interview date: W/C 4th August

Want to find out more about us and the role?

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.

Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.

The webinar will take place on Monday 7 July from 13:00-13:45 on Zoom. Sign up here.

The Digital Inclusion Worker will be responsible for providing targeted one-to-one digital support and delivering workshops to both disabled and non-disabled residents of Enfield, helping them to improve their digital skills. This will be achieved through the delivery of tailored training and learning programmes designed to promote digital inclusion. The Digital Inclusion Worker will also involve residents in the co-design of the project, network with community groups and partner organisations, support the recruitment of volunteers, troubleshoot technical challenges faced by residents, and assist ECP’s Project Manager in producing key performance indicators (KPIs) and progress reports.

The Digital Inclusion Worker will have extensive Digital Inclusion knowledge to:

• Manage the Enfield Digital Champions (Volunteers) project ensuring adherence to compliance, health and safety matters, and quality assurance.
• Support the recruitment of Digital Champion volunteers to sustain and enhance a network of 10 digital champions per year delivering support and skills training in Enfield.
• Provide training and development opportunities to volunteers to sustain interest and enhance skills.
• Manage the programme of digital skills workshops and work with ECP Project Manager to on-board new locations for groups/sessions.
• Host Bi-monthly network sessions for all champions and provide appropriate related 1:1 support, as required.
• Create bespoke workshop material based on resident top learning priorities.
• Provide digital skills training to Enfield residents to allow them to confidently access the internet to improve social, economic and health opportunities.
• Support the recruitment of volunteers (with help from other partners orgs) from the Enfield community to build intergenerational learning and broaden the project's scope.
• Create bespoke workshop material based on resident top learning priorities.
• Troubleshoot any issues with Digital Champions.
• Determine extra requirements, such as employment support, broadband or benefits for targeted content development supported by ECP’s Community Hub team.

Key Responsibilities

• Deliver tailored digital inclusion workshops to groups and individuals to improve Enfield resident digital skills and knowledge.
• Provide training and a learning programme to enable residents to be digitally included.
• Network with residents to help shape the content and project.
• Support the recruitment of Digital Champion volunteers to assist in the development of the project.
• Troubleshoot for residents encountering issues and technological difficulties.
• Create reports and key performance indicators

Enfield Digital Support:

• Ensure digital needs of residents are met by designing and planning appropriate digital inclusion resources.
• Deliver bespoke digital inclusion workshops to Enfield residents to allow them to become digitally included.
• Supervise digital skills workshops/clinics hosted by Partners that you identify as well as ‘new starter’ volunteer sessions.
• Represent Digital Champions at key digital events / network meetings (e.g., Digital Inclusion Forum) Organise and attend in-person stall to promote digital inclusion services at agreed Enfield Community Events.

Coordination of promotional in-person events/activities:

• Organise and attend promotional events (space, stalls, activities, materials…etc)
• Organise branded promotional materials alongside ECP’s Community Hub team as well as welcome pack/materials for volunteers.
• Prepare article/material for ‘Get Online’ Week and other digital inclusion events.
• Prepare case studies that will demonstrate impact and support drafting of promotional materials.
• Engage with Digital Champions and residents to provide quality assurance/feedback and case studies.

Reporting on the impact of the Digital Advice Network Enfield (DANE).

• Work with the ECP Community Officer and Project Manager to develop mechanisms for identifying and tracking benefits realisation.
• Gather data on DANE Digital Champions and help to complete reports/analysis of impacts alongside ECP’s Project Manager and Data Administrator.
• Provide updates to ECP Project Manager.
• Co-Produce quarterly reviews, reports and KPIs.
• Carry out satisfaction surveys to monitor the project.
• Monitor the equipment required to deliver the project.

Other:

• Attend staff and external meetings as and when required
• Attend staff training as and when required.

Skills and Abilities

• Exceptional problem-solving skills.
• Strong relationship building skills, building a collaborative culture.
• Proficiency in methods of co-creation and co-production.
• Excellent communication and interpersonal skills, (oral, written and presentation)
• Ability to respond to and plan digital inclusion solutions resulting from collaboration with residents and colleagues.
• A proven ability to drive change.

Personal Specification:

Essential:

• Working on a one-to-one basis with a vulnerable and isolated client group.
• Delivering digital inclusion activities either in groups or individually.
• Maintaining paper and electronic records and statistical data.
• Co-ordinating volunteers to deliver activities.
• Maintaining paper and electronic records and statistical data (supported by ECP’s Project Manager and Data Administrator).
• Delivering training to others.
• Providing high quality and fast-paced custo

Managing Director - Green Finance / Rothbury Conservation Trust 

Salary: up to £90,000 per annum  

Location: Home Based, Office facilities available, some UK travel will be required.  

Full time (35 hours per week)  

Permanent contract 

Closing date for applications: 20th July 2025  

First interview: 1st August 2025  

Second interview: 8th August 2025 

About Us 

The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 944,000 members, over 38,000 volunteers, 3,600 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work. 

Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts. 

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities. 

The Wildlife Trusts are on a mission to bring about a people-powered nature and climate recovery by empowering people to take meaningful action for nature, and to create an inclusive society where nature matters to everyone, everywhere. We are ambitious in our desire not just to slow, but to reverse the declines in nature. Together we have developed a bold, new collective strategy which outlines our vision and the actions we will take to restore nature over the next eight years. 

Central to our strategy are our three goals which set out what we are striving to achieve by 2030 in pursuit of our vision of a thriving natural world. Goal 1 is to put nature into recovery with abundant, diverse wildlife and natural processes creating wilder land and seascapes where people and nature thrive. Goal 2 is to inspire people to take action for nature and climate, resulting in better decision-making for the environment at both local level and across the four UK nations. And Goal 3 is to enable nature to play a central and valued role in helping to address local and global problems, such as by helping tackle climate change and supporting wellbeing and education. 

Achieving these ambitious objectives means that we must develop new ways of working which increase the scale and impact of our work. Therefore, we have embarked on a programme of strategic transformations that are essential to achieving our goals, and which will result in a stronger and more effective Wildlife Trust movement for the long term. RSWT is leading the transformation programme across The Wildlife Trusts including in community organising, equality, diversity and inclusion, and funding nature’s recovery. The Wildlife Trusts have existed for over 100 years thanks to a strong membership base and traditional fundraising activities. 

Now, to achieve the level of funding needed to reverse nature’s decline, we need to diversify and increase our income by exploring new ways of funding such as innovative finance. 

About You  

Do you want to lead the field in the development of private investment into nature’s recovery? 

Fundamentally, you will have worked at a senior level as a Managing Director/CEO and have financial investment and commercial leadership experience that translates into strong awareness and understanding of financial investment markets and how these financial mechanisms can be used to drive large-scale investment, in this case into a green finance vehicle(s) for the Wildlife Trusts. We need you to translate that experience into solutions that scale up nature’s recovery, by developing realisable business propositions that create revenues from corporate sales of nature-based services such as biodiversity net gain credits or voluntary carbon credits amongst many other possible services. 

An innovative problem-solver with an entrepreneurial spirit, you will need to develop compelling and practical commercial strategies which can be successfully delivered within the Wildlife Trust Federation. As such you will be a great communicator, with a personable style who can work with many different people across the wonderful variety of geography, size, scale, and activities of the 46 Wildlife Trusts. 

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. 

RSWT take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. 

RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment. 

Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools. 

Are you a powerhouse in partnership-led fundraising or business development? We’re recruiting an enthusiastic leader to drive six‑figure, multi‑year deals across major donors, trusts, foundations, and corporates, with an ambitious goal to grow income from £1.6M to £4.5M by FY30, in line with our strategic roadmap.

Job Purpose

As Director of Partnerships, you will:

•  Lead on partnerships fundraising, including major donors, trusts & foundations, and corporates with a focus on securing six-figure multi-year agreements to significantly grow funds raised in this area from £1.6 million to £4.5 million by FY30, in line with Operation Smile UK’s multi-year strategy.
• Foster and facilitate collaboration across different departments within OSUK.
• Ensure business as usual is achieved in line with operational plans, while also exploring and implementing innovative initiatives and campaigns to ensure the future success of partnerships' fundraising.
• Represent OSUK at a leadership level, building relationships with industry peers and peers within the Operation Smile global team to ensure best practice across all areas.

Key Responsibilities

Philanthropy Leadership

• Leads strategy, planning and operation of the major gift, trusts & foundations and corporate giving channels.
• Develops annual business plans and budgets in collaboration with the Executive Director (ED) and Executive Team.  
• Strategically identifies and qualifies potential new donors to grow the prospect pipeline.
• Prepares development communications: solicitation and acknowledgement letters; case statements and proposals; stewardship reports; briefing notes; gift agreements.
• Identifies, cultivates, and solicits major gift commitments from high-net-worth individuals
• Monitors activity of the team, ensuring that benchmarks are achieved, including submission of solicitations, donor contacts and meetings, confirmations of donations, and other performance indicators as related to the team checking their portfolio.
• Provides the organisation with the interpretation of market trends and emerging issues that could impact the organisation’s partnerships fundraising stream.
• Ensures the effective collection of donor information and tracking of points of contact in accordance with best practices; provides and presents statistical analysis to senior leaders.
• Leads on data mining, prospect research, and ensuring the quality of data as it relates to the donors they work with.
• Develops and manages relationships within their own portfolio, personally conducting cultivation visits, solicitation calls and stewardship activities as required.
• Effectively manages fundraising resources and practices ethical fundraising.

HR Management

• Leads, mentors, and manages a team; regular meetings to provide direction, coaching and delegation to the partnerships team.

Financial Management

• Manages and implements approved business plans, ensuring that the annual revenue objectives and budget are met or exceeded, and oversight of the partnership’s departmental budgets.
• Provides leadership in the delivery of statistical analysis, projections, and detailed reports on partnerships fundraising goals and performance that may be used to contribute to the development of internal budgets.

Partnership Sustainability

• Develops donor relationships by researching, sourcing, cultivating, and stewarding existing and potential partners.
• Works to broaden sources of revenue, including working with corporate partners in various industries.
• Develops and implements a stewardship program aimed at cultivating deeper ties with donors and corporate partners.
• Contributes innovative ideas to the development of new strategic partnerships and alternative revenue streams.

Other

• Other duties as assigned by the ED.
• Meetings with OSI and partner countries.
• Board reports/board meetings as required.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.