Communication support officer jobs in gants hill, greater london
About Us
Animal Welfare Investigations Project (AWIP) is embarking on an ambitious five-year strategy to become a membership-first organisation, empowering thousands of animal advocates to join us in protecting animals from harm.
As part of this transformation, we’re seeking a compassionate, organised, and proactive Membership Services Officer to be the first point of contact for our members and supporters, ensuring every interaction is warm, helpful, and leaves people feeling valued.
About the Role
This is a key supporter-facing role where you will:
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Be the friendly first point of contact for members and prospective members via phone, email, and other channels.
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Handle inbound and outbound calls, including proactively reaching out to members to address cancellations, encourage upgrades, or convert cash supporters into ongoing members.
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Maintain accurate supporter data, preferences, and interactions in Salesforce CRM.
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Collaborate with our Digital Marketing Officer, Data & CRM Officer, and Gifts in Wills Officer to nurture relationships and move supporters through their journey, ensuring that every member feels appreciated and connected to our mission.
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Support the Marketing and Communications team with occasional wider projects, such as campaigns, virtual or in-person events, or member engagement initiatives.
About You
We’re looking for someone who is:
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Compassionate and member-focused, with a genuine desire to make every interaction count.
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Highly organised and detail-oriented, able to manage multiple tasks and maintain accurate records.
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Confident and professional on the phone and in written communication.
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Comfortable with outbound calling — experience in telephone fundraising or supporter upgrade calling is desirable.
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Able to work both independently and as part of a team.
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Comfortable with technology, ideally with some experience using CRMs (Salesforce experience is a bonus).
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Experienced in supporter care, customer service, or a similar role (desirable but not essential).
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Aligned with AWIP’s mission, with a strong commitment to animal welfare and, ideally, a cruelty-free lifestyle.
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Able to maintain strict confidentiality at all times.
Key Details
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Hours: 16 hours per week, Monday–Thursday, 10:00 AM – 2:00 PM
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Salary: £11,885.71 pro-rata (£26,000 FTE)
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Contract: 12-month fixed-term contract, with potential for a permanent role
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Location: Remote (must be based in the UK)
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Additional hours: May be available for outbound campaigns, depending on business needs
What We Offer
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The opportunity to be part of a growing, mission-driven organisation making a global impact for animals.
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A supportive, values-driven team environment.
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Training and development opportunities.
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Fully remote working environment.
The Animal Welfare Investigations Project investigates organised animal cruelty and rescues animals.
The client requests no contact from agencies or media sales.
Here at the IOP we are looking for a Community Support Officer (Engagement and Volunteering for a fixed period of 12 months) to support us in our mission.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose where to take your bank holidays throughout the year)
- Generous annual leave (25 days starting as a standard)
- Flexible working and much more!
The Role
What will I be doing?
As the Community Support Officer (Engagement and Volunteering), you’ll be at the heart of our work to build a vibrant, inclusive physics community. You’ll be the first point of contact for our volunteer-led Groups, Nations, and Branches — helping them to thrive, connect, and deliver meaningful activities that bring physics to life.
Your role will be varied, people-focused, and purpose-driven. You’ll:
- Support and empower volunteer committees with planning, elections, onboarding, and governance
- Design and deliver engaging training and resources to help volunteers feel confident and connected
- Celebrate and recognise contributions through awards, spotlight stories, and appreciation campaigns
- Coordinate inclusive events and forums that foster collaboration and community
- Use data and feedback to evaluate impact, improve experiences, and inform decision-making
- Champion collaboration and best practice across committees, departments, and the wider IOP network
You’ll work closely with passionate physicists, volunteers, and colleagues across departments — from Communications and EDI to Learning and Skills — to ensure every member feels supported, valued, and inspired.
Projects you work on may include:
- Creating a new Volunteering Guide and Welcome Handbook
- Designing and delivering onboarding and training for new committee members
- Organising flagship events like the annual Committee Welcome Day
- Helping shape our first Volunteering Development Plan and inclusive volunteering strategy
You’ll also be part of a wider team of Community Support Officers, each with their own focus area, working together to build a connected, thriving membership community.
Who will I work with?
As a Community Support Officer (Engagement and Volunteering), you’ll be part of a dynamic, collaborative environment where relationships matter. You’ll work closely with:
- The Community Support team and Student & Early Career Support Officer – sharing insights, coordinating efforts, and supporting each other to deliver a seamless member experience.
- The wider Membership department – especially colleagues in Professional Registration, Events & Conferences, and CPD – to ensure volunteer activities align with member development and recognition.
- Cross-functional teams across the IOP – including Science and Innovation, Education and Workforce, EDI, and Public Engagement – to embed inclusive practices and amplify the impact of volunteer-led initiatives.
- Members across our Groups, Nations and Branches (GNBs) – building trusted relationships with committee members, volunteers, and local champions to support their work and celebrate their contributions.
- External partners and sister societies – occasionally collaborating on joint events, campaigns, or volunteer initiatives that extend our reach and deepen our impact.
You’ll be a connector, a collaborator, and a champion for community – helping people feel supported, empowered, and proud to be part of the IOP.
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
Whilst we’re not looking for perfection, we are looking for someone who:
- Loves people – you’re empathetic, approachable, and passionate about helping others feel seen and supported
- Thinks inclusively – you understand what makes engagement meaningful and accessible for everyone
- Communicates clearly – whether it’s writing a guide, running a training session, or answering a query
- Is organised and proactive – you can juggle priorities, meet deadlines, and keep things running smoothly
- Is digitally confident – you’re comfortable using tools like Salesforce, MS Teams, and online platforms
- Is a team player – you collaborate, share ideas, and support others to succeed
Experience working with volunteers, committees or in a membership or charity setting is a big plus — but if you bring the passion and potential, we’ll support you to grow.
Nice to have
- A full driving licence and access to a car is desirable, as some travel may be required.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
To apply for this role please click the link below, best of luck with your applications!
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
We strive to make physics accessible to people from all backgrounds.



The client requests no contact from agencies or media sales.
Location: The Baytree Centre, London
Hours: 21 hours per week (to be agreed between Monday and Thursday, 9AM–6PM)
Salary: £35,000–£40,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.
About the Role:
As Head of Learning, you’ll lead Baytree’s adult education team—designing and delivering high-quality ESOL, literacy, and personal development programmes that empower women to thrive. You’ll oversee curriculum development, quality assurance, and contract management, ensuring our education services meet the needs of local women and funder commitments.
This is a fantastic opportunity for a passionate educator with leadership experience and a deep understanding of adult learning in community settings.
Key Responsibilities:
Curriculum Leadership:
Design relevant and impactful adult education programmes, oversee learner recruitment and progression, and ensure safeguarding and wellbeing across all learning activities.
Quality Assurance:
Implement robust quality improvement processes, conduct teaching observations, and prepare for audits and inspections from funders and regulatory bodies.
Team Management:
Lead and develop a team of tutors and administrators, foster a nurturing and high-performance culture, and supervise volunteers supporting the education service.
Contract & Funder Management:
Manage relationships with Lambeth Adult Learning Services and other funders, ensuring delivery against KPIs and producing high-quality reports and proposals.
Cross-Service Collaboration:
Work closely with other Baytree teams and external partners to align services, share best practice, and strengthen learner progression pathways.
What We’re Looking For:
- Level 5+ teaching qualification and extensive adult education experience
- Proven leadership in managing accredited and non-accredited programmes
- Strong understanding of challenges facing adult women learners
- Experience managing public sector contracts and regulatory compliance
- Skilled in team development, safeguarding, and stakeholder engagement
- Excellent communication, reporting, and curriculum design skills
- Commitment to Baytree’s mission and values
A Social Inclusion Charity Supporting Women & Girls in London




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen for a Finance Officer with an international development charity on a permanent, full-time basis. As Finance Officer you will support the Finance Business Partner and the wider team with the financial oversight of the charity’s programmes. You will also support the wider Finance & Operations team, particularly the Financial Accountant, with month-end accounting tasks as required.
Please note, hybrid working is in place with this organisation with 3 days per week needed in the office (Tuesday to Thursday).
Additionally, part-time (4 days per week) may be considered. However, the salary on show is the FTE.
As Finance Officer, you will:
- Support Grant Managers and local implementing partners with the development of project budgets for proposals, by providing technical Excel support, financial and data analysis
- Support Grant Managers with reviewing monthly and quarterly expenditure vs. budget reports, by checking formulae, analysing data trends, and summarising financial data in reports to funders
- Support Grant Managers and the implementing partner finance teams with financial analysis, funder-facing summaries, validating data and formulae
- Carry out basic month-end tasks such as bank reconciliations
The successful applicant will:
- Have demonstrable experience in finance within the charity sector, in a similar role (financial or data analysis)
- Have exceptionally strong Excel skills (including VLOOKUP, IF functions, Pivot tables, index matching, data validation)
- Hold an accounting qualification
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In September 2024, National Numeracy launched a new ‘Schools & Families’ programme to support Primary School staff, parents and carers in increasing pupils’ confidence with numbers, positive feelings about maths, and awareness of the value of maths outside of the classroom. The programme also works to improve parents’, carers’, and school staff’s own confidence with numbers and with supporting children with their maths.
The programme has been hugely successful and is growing rapidly – we have now secured funding to deliver activity in all four nations of the UK and we are working with almost 300 schools currently.
The Schools & Families Programme Officer will support the Schools & Families Programme Manager in managing fast-paced activity across the UK, particularly delivering online training directly to school staff, recruiting schools, and visiting selected schools to ensure the success of the programme.
We are looking for someone who can support with this dynamic activity, is flexible, able to manage their time, and willing to adapt to the changing needs of the charity. National Numeracy has an office in Falmer near Brighton, in East Sussex, but the expectation for this role is that you will be based at home, travelling occasionally as needed across the UK.
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
Thanks to funding from the Esmée Fairbairn Foundation, TransActual are recruiting a Policy Officer to join our growing team. You’ll both be working alongside our Policy Lead, Director of Policy and Director for Healthcare to advocate for trans people’s needs in a range of policy areas.
This is role is offered on the initial basis of a 3 year contract, with any extension of that subject to funding.
As a Policy Officer at TransActual you will:
- Engage with elected representatives and civil servants.
- Support with the research for, writing and distribution of TransActual’s Parliamentary briefings.
- Research and write responses to consultations, reviews and calls for evidence.
- Keep our policy database up to date.
- Support the Policy Lead in creating and coordinating a Trans Policy Network.
- Support the delivery of a programme of work to support activists to develop their develop skills and expertise in policy work.
- Work collaboratively with others in the LGBTQ+ sector and beyond on policy matters.
- Work with TransActual’s programmes officer to create information and training resources for trans people on rights and protections.
- Coordinate TransActual’s policy volunteers to ensure they’ve got what they need to be able to support our work.
An in depth understanding of trans people’s lived experiences and an ongoing commitment to bringing about positive change for all trans people in the UK is absolutely essential for this role. This understanding can come from your own lived experience. You will demonstrate a strong understanding of and commitment to equity, particularly in relation to race equity and disability equity.
We particularly welcome and encourage applications from trans people, Black People and People of Colour, neurodivergent people and disabled people.
The successful applicant will be required to attend regular meetings in Central London, but must be able to work from home as well.
Terms and salary: 30 hours a week, a total salary of £21,840 per year (the full time equivalent salary would be £27,300).
The closing date for the position is Friday 5th September 2025 at 5pm.
The job pack and application form are available via our website.
TransActual are working towards a world where trans people can live safely, in dignity and with access to the healthcare that we need.




The client requests no contact from agencies or media sales.
BVSC are members of a local consortium where eight voluntary sector organisations have come together to support local people with care and support needs in new and sustainable ways. The consortium will work as “Trusted Partners” to enable people to find the right support services that meet their needs and fulfil their personal goals – supporting them to maintain their independence for as long as possible and helping them to plan ahead.
The consortium service requires a role to act as a single point of access where consortium partners, residents, referrers, and adult social care can contact for information and access to the service. The service is operational from 9am-5pm Monday to Friday and the single point of access will provide the intermediary between LA/Consortia for day today queries and will monitor referrals into the consortium.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
We are looking for someone who:
- Understands the power of sport to unite and uplift communities.
- Brings senior leadership experience in the required competencies of fundraising, communications and income strategy.
- Is confident managing relationships with high-value funders and partners.
- Has a deep understanding of inclusive storytelling and impact measurement.
- Can think big, act boldly, and build a strong and sustainable future for our movement.
We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives.
We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.
We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission.
For Job Role specifics and how to apply please see the SOGB Director of Development Recruitment Pack
The closing date for applications is Monday 1st September 2025 at 9am. There will be a two- stage interview process that will cover both culture/motivators and thematic competencies. Stage 1 interviews will take place week beginning 15th September 2025 and stage 2 will take place week beginning 22nd September 2025.
We are Special Olympics GB. We are Inclusion in Action.




The client requests no contact from agencies or media sales.
The Role
Role Purpose
An exciting opportunity has arisen for a dedicated and motivated individual to join us in this newly created HR and Governance role at Dialogue Earth. We are seeking an organised and proactive person to provide day-to-day support across both functions, with around 70% of the role focused on HR. This is an excellent opportunity to develop your skills in a fast-paced, global environment while contributing to meaningful work.
The HR and governance officer will lead and manage the organisation’s human resources, governance, and compliance functions. They will ensure that HR function and practices are fair, legally compliant, and aligned with organisational values, and will support the Board of Trustees in fulfilling their governance responsibilities. This role combines operational HR management with oversight of governance processes, supporting a positive, inclusive, and legally compliant working environment.
Main Responsibilities
Human Resources:
● Coordinate recruitment processes, including drafting job descriptions and contracts, applicant screening, supporting interviews and collecting references;
● Manage staff onboarding processes and induction material;
● Maintain and update HR policies, the staff handbook, and training records in consultation with the COO;
● Manage the HR system (Natural HR or equivalent) and ensure records are accurate and up to date;
● Manage EAP scheme, training, and benefits (e.g. Climate Perks, glasses benefit, Cycle to Work scheme);
● Coordinate staff performance reviews and support line managers with induction, appraisal, and probation processes;
● Manage visa applications for qualifying staff;
● Ensure compliance with UK employment law and monitor HR legislation changes;
● Support the COO in embedding EDI principles in operational practice.
Governance:
● Provide administrative support to the Board and sub-committees, including scheduling meetings, supporting the COO in preparing papers, and minuting meetings;
● Manage trustee onboarding, training, and compliance requirements;
● Ensure timely and accurate submissions to the Charity Commission and Companies House
Finance:
● Process monthly credit card receipts;
● Budget management, including preparation and expenditure tracking.
General:
● Build collaborative relationships across the organisation.
● Support other operational projects as required.
Essential Experience, Knowledge, and Skills:
● Understanding of and a commitment to the mission of the charity
● Experience in HR administration and policy development;
● Ability to maintain confidentiality and handle sensitive information.
● Strong interpersonal skills and excellent verbal, written and communication skills;
● Knowledge of UK employment law and charity governance;
● Excellent minute-taking and record-keeping skills;
● High level of IT literacy (Google Suite, Microsoft Office);
● Ability to work and communicate with staff at all levels within the organisation.
Desirable Skills:
● CIPD qualification level 5 (or working towards);
● Experience managing visa sponsorship processes;
● MHFA qualification;
● Experience working with Natural HR or equivalent HR system;
● Experience working in the media or non-profit sector
Further Information and Benefits
● Salary: £37,000 per annum.
● Working Hours: 50% FTE of a four day working week (16 hours per week)
● Contract Type: 12 months fixed term, with potential for extension/renewal
● Start time: ASAP
● Hybrid Working: Full-time staff must attend the office at least two days per week. Attendance is mandatory on Tuesdays and staff can choose which other day(s) they attend.
● Pension: Defined contribution pension plan, with 5% employer contribution, 4% employee contribution, and 1% tax relief contribution into an ethically conscious pension plan.
● Holidays: 20 days per annum (pro rata), plus Bank Holidays.
● Location: Shoreditch, London (unfortunately, we are unable to sponsor visa applications for this role).
● Culture: Our office is a bright open-plan working space, with a great staff culture, a friendly and dynamic team, and an office dog called Poppy.
For detailed information on how your personal data is processed,
please review the Privacy Policy on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Plumstead Community Law Centre is a free specialist legal advice charity located in central Woolwich in South East London. We provide specialist legal advice and advocacy in the areas of immigration, welfare benefits and employment People can access our services via telephone or email, and through the Advice Hub outreach services we attend in local community centres. In 2024 over 1,400 local people accessed our advice and representation services, resulting in a range of financial and non-financial benefits.
Towards the end of 2024, we moved away from a collective model towards a functional management structure. We appointed an Interim CEO from the staff group and expanded our trustee board's size and expertise.
This Managing Director and Senior Solicitor role involves assuming the charity’s management from our interim CEO, who has established strong systems and secured new funding for the further strengthening of the charity. Our strategic plan includes improving our legal practice management with a view to obtaining a quality mark and securing an immigration legal aid contract. We anticipate securing further funding to expand our services, to support more people in need in our community.
We are looking for an enthusiastic, experienced solicitor who has a track record in supervision and management. Although the job description is wide ranging, support will be given through further recruitment of administrative support.
The Law Centre Managing Director and Senior Solicitor (“MD/SS”) is responsible for all aspects of the day-to-day operation of the Law Centre. Working within appropriate delegations from the Board, the post holder ensures that the Law Centre provides quality assured services that meet its charitable purposes. The MD/SS ensures that issues of risk and compliance are properly managed and that the Centre is an exciting, innovative and enjoyable place to work. The MD/SS ensures that the Centre operates within budgets set by the Board and 2 that it offers value for money. The MD/SS must ensure that legal, regulatory, grant, contractual and other relevant requirements are met and that the Centre continues to be relevant to its community.
The client requests no contact from agencies or media sales.
Stewardship is seeking an inspiring and strategic leader to head our Philanthropy Fund service. As part of our Leadership Team, you’ll champion biblical generosity, drive innovation, and lead a passionate team delivering exceptional service to high-impact donors.
You will lead a team of ten to deliver the vision for our Philanthropy Fund within Stewardship’s corporate strategy, lead and grow our Donor Advisory Board service, cultivate deep client relationships and expand our reach across philanthropy networks. Driving income growth, providing data-led insights as well as representing Stewardship at key events.
You'll need to be an empathetic leader, able to work strategically and collaboratively across teams. A strong communicator with a passion for innovation and client relationships who is motivated by seeing lives transformed through Christian generosity.
This is a 12 month, maternity cover role.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Engagement Officer
We’re looking for an enthusiastic and motivated individual to join the Locality Impact directorate and focus on Engagement in their area.
Position: S11308 Engagement Officer
Location: Home-based East of England, specific focus Essex. However, extensive and frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Circa £11,500 per annum (FTE circa £27,400 per annum)
Hours: Part-time, 14 hours per week
Contract: This is a fixed-term contract for 12 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 31st August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: TBC
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Engagement Lead, the Engagement Officer will work with colleagues across the locality to deliver against engagement activity.
Key responsibilities will include:
· Planning, facilitation and evaluation of the online Stroke Information Programme
· Identifying, building and maintaining key relationships with key stakeholders.
· Developing and enabling peer support and self-sustaining stroke communities in the locality.
· Providing support and management to volunteers and people with Lived Experience.
· Supporting delivery of Engagement and Service projects in Essex.
About You
You will have experience/understanding of:
· Involvement and developing support using Co-Production.
· Community Development.
· Online Facilitation
· Recruiting, managing and developing volunteers.
· Working in partnership with other organisations, ideally in voluntary, health and social care.
· Supporting groups and developing networks.
This role requires extensive travel across a large geographical locality. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Community Engagement, Community Engagement Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key responsibilities of the role:
- Manage the day to day import of supporter data from external sources into the organisation’s CRM (Raiser's Edge), ensuring timely and accurate data processing
- Contribute to the delivery of high quality data services by preparing and executing data checks, addressing quality issues, and maintaining compliance with GDPR and internal policies
- Support the development and maintenance of data import routines
- Collaborate with internal teams to understand their data needs and provide efficient, user-focused support
- Assist with global changes and structural updates to the database, supporting broader data improvement projects
- Produce data selections and queries in Raiser's Edge to support campaigns, communications, and reporting
- Document new processes and contribute to the continuous improvement of data procedures
- Support financial reconciliation and reporting through accurate data recording and communication with the Finance team
- Promote best practices across the organisation in the use of data systems and protocols
Ideal candidate profile:
- Prior experience working within a charity or not-for-profit environment
- Proven experience of working with Raiser's Edge, with strong familiarity in managing large data sets and bulk import processes
- Knowledge and/or experience with Import-o-matic or similar data import tools (desirable)
- Strong understanding of data protection principles, including GDPR compliance
- Excellent attention to detail and a proactive approach to problem-solving and process improvement
- Confident communicator with the ability to collaborate across departments and support non-technical users
- Organised and able to manage multiple tasks in a fast-paced, growing team
Location: London - Hybrid working available
Duration: Initial 3 month contract (high opportunity to extend)
Salary: £16 per hour
Working hours: Full time - 35 hours per week
This vacancy is being actively shortlisted so early applications are encouraged.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Salary: Up to £45,168 pro rata. per annum plus excellent benefits.
Contract: 12-month fixed term contract, family leave cover.
Hours Per week: 37.5 hours per week. You will be required to work in - person a minimum of two days per week. In line with our hybrid working model,
The postholder will need to be willing to travel and undertake some out-of-hours activities for on-site delivery of events.
Our Foundation
We are an independent charitable organisation working to build a healthier UK.
Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society.
Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care.
It doesn't have to be like this. Our mission is to help build a healthier UK by:
- Improving people's health and reducing inequalities
- Supporting radical innovation and improvement in health and care services
- Providing evidence and analysis to improve health and care policy.
We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.
About the role
Are you passionate about delivering impactful events that drive engagement and inspire change? Join our dynamic Communications team as an Events Officer and help shape the future of health and care.
As our Events Officer, you’ll play a key role in planning and delivering a diverse and high-profile events programme. Working closely with the Events Manager and content experts across the organisation, you’ll help bring our strategic priorities, health and inequalities, innovation and improvement and improving health and care policy to life through flagship events, engaging webinars and supporting our corporate presence at external events.
You’ll be part of a passionate and supportive team, working on events that make a real difference. We offer a collaborative environment, opportunities for professional growth, and the chance to contribute to meaningful change in health and care
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invites you to find out more. If you would like to apply, please submit your CV, and using no more than 1000 words answer the following application questions:
- Describe a time when you successfully managed an event from start to finish. What were the key challenges you faced, how did you address them, and what was the outcome?
- How would you approach increasing engagement and attendance for a webinar series?
Please include any experience you have with digital marketing, audience targeting, or using analytics to inform your strategy.
- Equity, diversity, and inclusion are core to our values.
Can you share an example of how you have embedded these principles into your work, particularly in the context of event planning or delivery?
Our commitment to Inclusion and Diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit.We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us.
We have identified three diverse groups, In particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups. Apply to join our team and let's work towards building a diverse and inclusive workplace together.
Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: August 25, 2025, at 23;00
Interview date: September 2, 2025
*Interviews will be in person and an exercise will be part of the process
Location: Remote (based in England & Wales with occasional travel required for biannual team days in London, termly Support Coach Team meetings in various locations, and twice termly vists to facilitators in various locations). Due to location of regional hubs, we would encourage applications from the Bristol, Liverpool and Manchester areas.
Salary: £28,665 - £30,765 pro rata (£22,932 - £24,612 actual)
Hours of work: 4 days a week (28 hours)
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Support Coach role involves:
- Supporting volunteer facilitators by coaching them through the opportunities, challenges and obstacles of running a Kids Matter programme
- Training and upskilling facilitators by helping run events and develop new resources
- Working with the wider Kids Matter team to encourage and strengthen Kids Matter’s church partnerships
At Kids Matter, we are committed to delivering effective coaching. All Support Coaches are given the opportunity to go through the coaching accreditation process with ICF to become an Associate Certified Coach (ACC). Kids Matter provides the support and supervision for this to take place, and will cover the cost of the accreditation if the individual remains employed as a Support Coach for the two years following applying for accreditation. If the individual leaves before two years, a percentage of the accreditation cost will be required to pay back.
About you
Are you someone who enjoys coming alongside others, encouraging and challenging them as they learn and grow? Do you have a strong understanding of the disadvantages many families face in the UK? Can you sensitively and effectively communicate with people from a wide variety of backgrounds and experiences? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision to see every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Support Coach position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 4pm Monday 1st September 2025. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.



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