Communications and administrative officer jobs
Background to the role
Job description
Job Purpose
The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.
The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.
Key Tasks
- Act as the first point of contact for all referrals over the weekend across both hospitals.
- Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
- Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
- Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available.
- Collect feedback from service users and upload to case management system.
- Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
- Deputise for the manger at discharge planning and other meetings as required.
- Support hospitals to improve the patient’s experience of the discharge process.
- Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
- Work collaboratively with other agencies providing support services.
- Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital.
- Plan and develop person centred interventions to provide short term support for people after hospital discharge.
- Deliver the front-line support services over the weekend
- Provide occasional cover for the A/L of other Project Officers
- Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
- Supervise, support and develop DSWs and volunteers in your service.
- Liaise with the handyperson service about referrals and jobs for service users.
- Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
- Arranging access visits to service user’s homes.
Administration
- ·Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
- Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
- Ensure wards have good supply of service leaflets and referral forms.
- Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
- Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
- Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
- Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL
- Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
Quality
- Be familiar with and to implement AUKEL policies and procedures.
- Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
- Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
- Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
- Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
- Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
- Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
- Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
- Liaise with contractors to arrange deliveries and works to service user’s homes.
General
- Meet regularly with your line manager for support, supervision and appraisal.
- Attend team and staff meetings, (and other meetings) as required.
- Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
- Undertake any training required to fulfil the post.
- Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
- Work within AUKEL’s expectations of professional boundaries and confidentiality.
Functional Links
- The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
- Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
- Minimum of 2 years’ experience of working within a health or care setting.
- Experience of using IT systems to record work done.
- Experience of supporting colleagues (this could be in a non- managerial position)
Desirable
- Experience of working within a hospital setting
- Experience of managing and developing staff.
- Experience of working with older people
- Experience of conducting assessments and risk assessments.
Knowledge & Understanding
Essential
- Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
- Understanding of the needs of patients who may lack family or other support.
- Understanding of the needs of lone workers whilst working in the community.
- Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
- Understand of and commitment to equity, diversity, inclusion and dignity.
Desirable
- Knowledge of CQC fundamental standards
- Understanding of NHS hospital discharge procedures
Skills/Attributes
Essential
- Excellent interpersonal skills
- Excellent verbal and written communication
- Intermediate IT skills
- Excellent planning and organisational skills
- Ability to work calmly under pressure.
Additional Requirements
- This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
- The role is required travel across East London
- Flexibility in working hours to meet organisational needs.
Additional Information
- This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
- In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Head of Fundraising (12-Month Maternity Cover)
Salary: £36,000 - £38,000 per annum, pension paid at 4% contribution
Hours: Full time, 37.5 hours p/w
Days of work: Monday – Friday; 9am – 5pm with TOIL-able hours in the evening or weekends when required
Contract Type: Fixed Term- 12 months maternity cover
Benefits:
- 6.6 weeks annual leave entitlement (25+8 Bank Holidays)
- Enhanced sickness pay
- Monthly independent therapeutic supervision,
- Take your birthday off
Location: Snowdrop Project, Castle Green, 7 Castle Street, Sheffield, S3 8LT
Reporting to: CEO
Collaborating with: Head of Finance and Resource, Head of Operations
Direct reports: Communications and Donor Relations Manager, Community Fundraising and Events Manager, oversee 2x Freelance fundraisers
Closing date: Thursday 7th August at 9am
Interview dates: Interviews will be conducted W/C 11th August.
Start date: October 2025
Be part of something life-changing.
At Snowdrop Project, we support survivors of modern slavery to recover from their pasts and rebuild their futures. We were the first UK charity to offer long-term, community-based support for survivors—and today, we continue to lead the way in trauma-informed care, advocacy, and reintegration.
Now, we’re looking for a dynamic, innovative and creative Head of Fundraising (Maternity Cover) to help us grow our impact and drive our fundraising efforts to support more survivors of modern slavery.
About the Role
If you're someone who enjoys building and implementing strategic aims, leading with passion and wants to make a real difference in people’s lives, this could be the perfect role for you.
We are looking for a confident, engaging and collaborative individual to join us as Head of Fundraising (12-month Maternity Cover) and drive our ambitious fundraising plan forwards.
We are at a pivotal stage of our organisational and fundraising strategy. This role has an exciting responsibility to capture the importance of the work that Snowdrop does and drive forward our ambitious fundraising strategy, focusing on diversifying income streams that sustains and grows our support to survivors.
You will need to demonstrate excellent interpersonal skills; experience of fundraising; and the ability to work both independently and collaboratively and prioritise rapidly changing lists of tasks.
We’re a small, supportive team, so you’ll have the chance to shape your own projects, bring your ideas to life, and see the real-world impact of your work.
What You’ll Be Doing:
You’ll lead our Fundraising Team and line manage our dynamic and engaged fundraisers, supporting them from planning inspiring activities and events to supporting local fundraisers and volunteers all whilst upholding Snowdrop’s values and fundraising best practice.
- This person will take the lead in delivering the next 12 months of Snowdrop’s fundraising strategy, driving forward strategic development, implementing learning and further developing the fundraising team to deliver on its fundraising ambitions in line with the wider organisational strategy.
- The Head of Fundraising role sits within the Senior Leadership team at Snowdrop and is responsible to contribute to the overall leadership, strategic management and continued development of the organisation
- Leading on creating strategies for attracting new corporate donors and partnerships alongside driving forward our well-established corporate volunteering programme
- This person will work alongside and support Snowdrop’s trusts and grants fundraiser and support on large grant applications where necessary
- Line management of the Donor Relations and Communications Manager and Community and Events Fundraising Manager, alongside the supervision of two consultants
What We’re Looking For
We’d love to hear from you if you:
- Have experience in fundraising and leadership
- Are a confident communicator and leader who thrives meeting people and building relationships
- Are proactive, creative, and passionate about our work supporting survivors of modern slavery and exploitation
- Share our values of compassion, empowerment and collaboration
Why Join Us?
- Be part of a pioneering, survivor-focused charity making a real impact
- Work in a supportive, inclusive and values-led organization
- Have the freedom to bring your ideas to life and take ownership of your work
- Join a team that celebrates progress, values growth, and genuinely cares
- Receive a number of benefits including your birthday off and monthly therapeutic sessions
Please see the Job Description document for full details and the Person Specification
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter which details your suitability for the role (please read the instructions for completing the cover letter carefully) and answer a question about your right to work in the UK. CVs and cover letters will be screened and candidates will be shortlisted based on these.
We welcome every applicant and strive to create and promote inclusive teams. We celebrate difference and encourage everyone to join us, and to be themselves at work.
Applications close on Monday 4th August, 2025 at 9am and interviews will be scheduled for w/c 11th August 2025.
Please note- we will not be working with recruiters for this post.
Please submit a CV and Cover Letter that addresses all the points from the person specification, giving relevant examples which demonstrates your suitability for the position.
We will be shortlisting for interview based on the below scoring system:
0 – Weak Does not address the essential criteria
1 – Average Addresses part of the essential criteria, provides little detail
2 – Good Addresses the essential criteria, providing some detailed relevant explanations
3 – Excellent Provides a thorough, considered explanation that fully addresses the person specification.
Empowering survivors of modern slavery to rebuild their lives and thrive



Recruitment Officer Maternity Cover
Hybrid – Teddington Office / FARA Shops/ Home-Based(2 days) | 12-Month FTC |
Are you an experienced Recruitment Administrator, Coordinator or Officer looking to take the next step in your career? Do you want to make a real impact in a purpose-led organisation? Join FARA Charity Shops as our Recruitment Officer and help us build inclusive, passionate, and diverse teams for our 40 FARA Charity Shops in London.
Why Join Us?
For over 30 years FARA has been transforming lives through our London charity shops and our work with vulnerable children and young people in Romania. As our Recruitment Officer, you’ll play a vital role in ensuring we attract, hire, and retain the very best people — both paid staff and volunteers — for our London retail operations. Through this role you will help support our joint efforts to fund the highly impactful projects in Romania.
What You’ll Be Doing
- Lead end-to-end recruitment for our charity shops and support functions across London
- Post job adverts and screen CVs via platforms like Indeed and social media whilst budgeting and managing costs associated with recruitment
- Arrange and at times attend interviews with hiring managers
- Build strong partnerships with hiring managers and support them throughout the hiring process
- Support with the development of recruitment and volunteering policies
- Develop and maintain recruitment processes to help ensure compliance and observe best practice at all times
- Develop, organise and deliver recruitment training for hiring managers
- Contribute to targeted recruitment campaigns in collaboration with our marketing team
- Manage the applicant tracking system (ATS) and recruitment metrics
- Help grow our volunteer programme and develop pathways for volunteer engagement
- Produce insightful recruitment reports for the Senior Leadership Team
- Champion equality, diversity and inclusion in all aspects of hiring
What We’re Looking For
Essential:
- Proven experience as a recruitment professional (3+ years) and qualifications in the subject matter, preferably CIPD certified
- Experience working in charity retail, non-profit organisations and recruiting volunteers
- Strong knowledge of recruitment platforms and applicant tracking systems
- Experience producing reports for senior leadership
- Excellent interpersonal, written and verbal communication skills
- A proactive, solutions-focused mindset with great time management
- Passion for diversity, inclusion and collaborative working
- Comfortable working in a hybrid setup and travelling to shop locations
What We Offer
- Salary: £32 – 34k
- 12-month fixed-term contract
- Hybrid working model (Teddington office, shop visits + remote working)
- 28 days holiday (inclusive of bank holidays)
- Full access to Employee Assistance Programme
- Team social events
Ready to make a difference?
Click Apply Now and submit your CV and a cover letter telling us why you’re a great fit for FARA
The client requests no contact from agencies or media sales.
This opportunity is ideal for someone who thrives on coordination, is highly organised, and has a solid understanding of Board support, minute-taking and cross-team collaboration.
Key responsibilities include:
- Coordinating the full cycle of Trustee and Committee meetings, including scheduling, agenda planning, and paper distribution
- Taking high-quality and accurate minutes and tracking actions to ensure follow-up
- Supporting governance and compliance processes, including maintaining the risk register and statutory records
- Contributing to the planning, monitoring, and reporting of strategic and project delivery across the organisation
- Supporting ad hoc projects and events, including staff conferences and trustee engagement activities
- Acting as a point of contact for trustee-related queries and supporting induction and development processes
We are looking for someone with:
- Significant experience supporting board and committee governance
- Proven ability to take and manage high-quality minutes and meeting outputs
- Experience working with stakeholders at all levels, including senior leadership and trustees
- Excellent organisation, attention to detail, and ability to manage multiple priorities
- Strong communication skills and confidence using Microsoft Office and CRM tools (such as Salesforce)
- A collaborative, adaptable approach and a commitment to inclusive working practices
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About the role
Northern Ireland has an amazingly rich heritage of church and chapel buildings that we want to see well maintained, valued and in use. We’re looking for a Support Officer – based in Northern Ireland – who can help us to complete the delivery of our pioneering The National Lottery Heritage Fund project. This role will support churches of all denominations with maintenance and tourism advice, training and events and be a key contact for churches looking for heritage support in Northern Ireland.
This is a fixed-term role until the end of April 2026, with the possibility of an extension. The role is full-time (35 hours per week); part-time will be considered for the right candidate. You will be home-based in Northern Ireland, with occasional travel to London.
About the National Churches Trust
As an integral part of the UK’s heritage, we want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations with the challenges and opportunities they face. Our vision is to see open churches thriving at the heart of their communities.
Our mission
- We Speak Up: churches are valued and supported
- We Build Up: churches are well maintained, adaptable and in good repair
- We Open Up: churches are sustainable, open and welcoming support
Our values
- Being straightforward in responding to others’ needs
- Providing support that makes a difference
- Joining forces to achieve greater impact
- Driving change that brings our vision closer
You can find out more about our pioneering Treasure Ireland project on our website.
To find out more about the role and apply, please visit our website via the Apply button.
Closing date: Midnight on Tuesday, 15 July 2025.
Interview dates: Monday, 11 / Tuesday, 12 / Wednesday, 13 August 2025, in person in Northern Ireland (date and venue TBC).
Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing. Our amazing dogs bring a greater independence and quality of life to their partners, offering security, companionship, and practical help with everyday household tasks.
We are looking for a passionate and innovative individual to join our dedicated Fundraising Team as an Individual Giving Officer. This is an exciting opportunity at a prominent assistance dog charity for someone who has already worked in an individual giving role and is ready to take on more responsibility or an enthusiastic individual with strong transferable skills.
Position: Individual Giving Officer
Hours: 37.5 hours per week (compressed or part-time hours considered - minimum of 30 hours per week).
Location: On-site at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire. Please note due to our rural location, it is essential that you to have the ability to travel reliably to the training centre.
Direct Reports: Individual Giving Administrator
You will be part of the ambitious team raising vital income to enable us to continue our work training assistance dogs for disabled people and be responsible for securing donations from individuals via appeals and our puppy sponsorship scheme; My Amazing Puppy (MAP). A proactive approach is key to ensure that we are maximising all opportunities to increase income and to ensure that our data remains compliant and accurate. You will focus on marketing our individual giving campaigns digitally and physically, stewarding existing relationships and creating new ones, ensuring exceptional donor journeys throughout. You will have the opportunity to lead the creative development of propositions for direct marketing appeals collaborating with wider fundraising colleagues and the communications team, delivering compelling appeals and campaigns to generate income, to work with our beneficiaries and hear about their stories.
About you:
• Demonstrable experience in appeal or project management to strict deadlines.
• Excellent written communication with the ability to engage and inspire a wide range of audiences.
• A successful track record of securing and maintaining income from individuals.
• Proven experience of effectively managing relationships with volunteers, supporters, and/or external stakeholders/audiences.
• Demonstrable experience of managing campaigns and appeals on all digital platforms.
• The ability to write reports and evaluations using data.
• Line management experience (desirable).
Experience working within individual giving fundraising and appeal management may be advantageous, but not essential. Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
Interested?
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
Closing date: 4th August 2025
First interviews are scheduled to take place online (via MS Teams) in the week commencing 4th August 2025.
Second interviews are scheduled to place in person at our National Training Centre, Osgathorpe, Leicestershire in the week commencing 11th August 2025.
*Subject to changes.
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
You may also have experience in the following roles: Fundraising Officer, Individual Giving Coordinator, Appeals Manager, Donor Development Officer, Community Fundraising Officer, Direct Marketing Executive, Fundraising Executive, Campaign Manager, Donor Relations Officer, Development Officer, etc.
REF-222 558
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





At Saïd Business School, University of Oxford, we’re proud to house one of the largest and most successful fundraising and alumni engagement teams outside of the Central University. We’re seeking a driven and globally-minded Alumni Networks and Groups Manager to help shape and lead our international alumni engagement strategy. You’ll play a pivotal role in strengthening our alumni relations programme—building meaningful lifelong connections between Oxford Saïd and our 18,000+ alumni and elumni across the world.
As Alumni Networks and Groups Manager, you will be responsible for developing and delivering the strategy for our global alumni Chapters, Ambassadors and special interest groups. You’ll manage a diverse portfolio of international volunteer leaders, support the growth of key alumni communities and coordinate global engagement activities aligned with Oxford Saïd’s strategic priorities.
Key responsibilities:
- Develop and implement a global engagement strategy for alumni Chapters, Ambassadors and alumni groups.
- Cultivate, support and manage a portfolio of 20+ international alumni chapters and 70+ individual volunteers.
- Act as a key liaison for global alumni leaders, offering guidance, sharing best practices and ensuring alignment with School strategy.
- Coordinate and support global alumni events, often in partnership with faculty and senior leadership.
- Contribute to internal reporting, communications strategies and volunteer recognition programmes.
You will bring substantial experience in managing international volunteer networks with a strong strategic focus on alumni relations. You will possess excellent communication and relationship-building skills across global audiences, alongside proven expertise in project management, budgeting and ROI analysis. Strong organisational abilities, diplomatic acumen and cultural sensitivity are also essential.
You must have the Right to Work within the UK as this position may not amount to enough points under the points-based immigration system in the UK.
Further information on this role can be found in the job description.
At Saïd Business School we believe in fostering a diverse and inclusive work environment where everyone can thrive. We welcome applicants from all backgrounds and communities to bring their unique perspectives and experiences to our team. Join us to build a brighter, more equitable future, where we celebrate diversity, advance equity, and nurture inclusion across everything we do.
We offer very generous benefits, some of which are:
- Generous holiday allowance of 38 days including bank holidays
- Hybrid working
- Membership of the Oxford staff pension scheme
- Discounted bus travel
- Subsidised onsite catering
- Cycle loan scheme
- Plus, many other University benefits
All applications must include a CV, Supporting Statement/Cover Letter and Current Salary.
The closing date for applications is 16 July 2025 at 12.00 noon. Interviews will likely be held 22 July 2025.
The client requests no contact from agencies or media sales.
HR Project Administrator
We’re looking for a proactive and detail-oriented HR Project Administrator to support the smooth running of the charity’s flexible workforce model, ensuring efficient recruitment, onboarding, and staffing coordination across national services.
Position: HR Project Administrator (Flexible Workforce)
Location: London or Manchester (with hybrid working)
Contract: Fixed Term Contract – 12 months
Hours: 37.5 hours per week
Salary: £30,057 incl. London Weighting / £29,557 incl. Manchester Weighting plus pension and benefits
Closing Date: Sunday 20th July 2025
Applications will be considered on a rolling basis.
About the Role
As HR Project Admin (Flexible Workforce), you will play a key role in supporting the national flexible staffing model. You’ll be responsible for coordinating temporary worker recruitment, managing workforce records, and helping ensure compliance across all casual staffing processes. Working closely with hiring managers, external agencies and the HR and Finance teams, your work will help ensure effective and cost-conscious staffing across services.
This is an exciting opportunity to support a major operational transformation project, gain exposure to senior leaders, and develop valuable HR and project coordination skills.
Key Responsibilities
· Support recruitment and onboarding of bank and agency staff, including compliance and document checks
· Coordinate and monitor the use of the workforce system (CentralAxis), ensuring managers and workers are fully trained
· Maintain accurate and confidential workforce records in line with GDPR and data protection standards
· Support budget monitoring and reporting on staffing ratios, costs, and agency usage
· Help prepare reports, dashboards and presentations on flexible workforce activity
· Resolve staffing issues including absence, rota conflicts and performance concerns, escalating as needed
· Provide general admin support to the HR and project teams, including scheduling meetings, organising files, and minuting key sessions
About You
We’re looking for someone who:
· Has experience supporting HR or recruitment processes
· Is confident using digital systems and managing accurate workforce data
· Has strong communication and customer service skills, with the ability to build good relationships across teams
· Is highly organised, detail-focused and able to manage multiple tasks and priorities
· Understands the importance of confidentiality and compliance when working with sensitive information
· Brings energy, initiative and a commitment to the charity’s values
Key Note: DBS check required. Applicants must have the right to work in the UK.
In return you will receive:
· 26 days annual leave, rising to 30 after five years’ service
· Family-friendly policies including enhanced parental leave
· Pension scheme with employer contributions up to 7%
· Flexible and hybrid working (where appropriate)
· Access to 24/7 GP appointments and Employee Assistance Programme
· Discount scheme across retail, leisure and wellbeing
· Cash plan for dental, optical and healthcare costs
· Death in service benefit (4x salary)
· Full induction, ongoing training and development
· Opportunity to lead on meaningful operational change and gain exposure to senior leadership
Other roles you may have experience of could include:
HR Administrator, Workforce Coordinator, Recruitment Assistant, People Operations Admin, Resourcing Officer, Project Support Officer, Staffing Coordinator, Talent Acquisition Administrator, Onboarding Coordinator.
#INDSCP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: midday 21 July
Reports to: Chief Executive
Hours of work: 0.8 FTE (30hrs per week) (flexible for the right candidate)
Holidays: Uncapped annual leave, plus two week-long shutdowns
Main work address: Hybrid - a mix of remote working and time at our Abingdon office. The role involves regular travel across Oxfordshire to meet funders, partners, and community supporters, and occasional evening or weekend work for events and networking.
Closing date: midday 21 July
Interviews: w/c 28 July or w/c 4 August
About Quest for Learning
Quest for Learning is an education charity on a mission to close the gap for primary school children in Oxfordshire who are falling behind - often due to complex and compounding disadvantage. Many of the children we support are growing up in poverty, with limited access to books, low parental literacy, and challenging home environments. Some face health inequalities, live in areas affected by crime, or have recently arrived in the UK as refugees or asylum seekers.
We work closely with schools to provide targeted, high-impact literacy and numeracy programmes that give these children the chance to catch up, thrive, and believe in their potential. On average, our small-group tutoring helps pupils make 13 months of progress in just 10 hours - building not only essential skills, but also confidence, motivation, and a renewed sense of possibility.
The impact extends well beyond the classroom. By supporting children early, we help prevent the need for more complex and costly interventions later in life, from mental health support to exclusion and social care. Our work contributes to stronger, fairer communities by giving every child the foundation they need to participate fully in society. In doing so, we are advancing social sustainability and helping to meet global goals such as the UN Sustainable Development Goals for Quality Education, Reduced Inequalities, and Good Health and Wellbeing.
Role Purpose
This is a hands-on and outward-facing role for a confident, capable fundraiser ready to lead Quest for Learning’s income generation efforts. As our sole dedicated fundraiser, you’ll take ownership of securing income across a broad mix of streams - including trusts and foundations, community fundraising, individual giving, and corporate partnerships.
You’ll be out and about representing the charity, building relationships with local businesses, community groups, and supporters, and bringing our mission to life with energy and clarity. You'll need to be a proactive self-starter who enjoys meeting people, thrives in a varied role, and is motivated by delivering results that improve life chances for disadvantaged children.
This is a busy and varied role which often involves working on multiple fundraising activities at once. A typical day could include working on an application to a new funder, designing a supporter newsletter, gathering information for an end of grant report, and researching new prospects.
This role would suit someone with experience of securing funding, managing funder relationships, and developing new opportunities - all with a focus on practical delivery. You’ll work closely with the CEO, leadership and programme teams, and our board of trustees to help grow a diverse and sustainable income base.
Key Responsibilities
Trusts and foundations
- Research and identify prospective funders, building a robust pipeline
- Write and submit compelling, tailored funding applications
- Deliver timely, high-quality reports with evidence of impact
- Build and maintain strong relationships with funders through clear, proactive stewardship
- Monitor success rates and financial information and adapt strategy to improve performance
Community fundraising
- Initiate and grow partnerships with local community groups (e.g. WIs, Rotary clubs, schools, churches)
- Support or coordinate local fundraising events and campaigns (e.g. fun runs, quizzes, coffee mornings)
- Attend community events to represent the charity and engage new supporters
- Equip and support individuals and groups to fundraise on our behalf
Corporate partnerships and other earned income
- Build relationships with local and regional businesses to secure sponsorship, gifts-in-kind or Charity of the Year support
- Develop creative, mutually beneficial opportunities to engage corporate partners
- Work with the CEO and board to identify and cultivate prospects
- Explore other potential income streams including education consultancy or training offers
Individual Giving and supporter engagement
- Support the development of campaigns to encourage donations from individuals
- Help create a compelling case for support across our communications
- Identify opportunities to increase visibility and supporter base (e.g. speaking engagements, community fairs)
- Ensure Quest for Learning is regularly engaging with our supporters
- Champion the use of storytelling and pupil outcomes to inspire giving
Marketing and communications (fundraising-focused)
- Develop fundraising messaging and materials with the CEO and team
- Lead on all communications relating to fundraising and supporter engagement
- Ensure consistent branding and tone across all fundraising-related comms
- Share our impact with passion and clarity to motivate supporters
Planning and systems
- Maintain accurate and up-to-date records in our Beacon CRM
- Track income performance and contribute to budgeting and forecasting
- Create and deliver realistic workplans to manage multiple deadlines
- Liaise with programme staff to gather data and stories for funders
- Report on income and fundraising activities to CEO and trustees
Person Specification
Essential
- Proven experience in fundraising, with a track record of securing income across multiple streams
- Strong communication skills, with the ability to explain our mission clearly and persuasively to a wide range of audiences
- Excellent bid writing and reporting skills
- Strategic thinking and problem-solving skills
- Confidence in networking, public speaking, and relationship-building
- Proactive, self-motivated, and happy to work independently
- Highly organised with strong attention to detail and the ability to manage multiple projects simultaneously
- Values-led, personable and enthusiastic - able to represent the charity with warmth and professionalism
Desirable
- Experience working in a small charity or education setting
- Knowledge of the Oxfordshire funding landscape or local networks
- Experience with community fundraising, challenge events, or individual giving
- Skills in Canva, Mailchimp or similar content creation tools
- Familiarity with Beacon or similar fundraising CRMs
- Understanding of primary education and the barriers disadvantaged children face
- Experience producing fundraising workplans or reports for trustees
Why work with us?
Quest for Learning is a friendly, values-led education charity with a big mission and a supportive culture. We’re committed to flexibility, wellbeing and professional growth, and we believe in helping our team thrive while doing meaningful work.
We offer:
- Unlimited annual leave (minimum 28 days pro rata, plus bank holidays), with full charity shutdowns in August and at Christmas
- Flexible hybrid working with autonomy over your schedule
- A culture of trust, kindness, and high standards
- Opportunities to test ideas, develop skills and shape a growing organisation
The client requests no contact from agencies or media sales.
It’s an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
About the role
Our celebrity ambassadors play an important role in the work we do. Through sharing their stories, campaigning, fundraising and support at events, they are helping us to increase understanding of what it is to be affected by Parkinson’s in the UK today.
You’ll play a key role making sure that we have strong relationships with our celebrity supporters, identifying and engaging them in the most relevant opportunities, across all areas of our work.
You’ll lead on their involvement in fundraising and media opportunities, but support across the board. Working with teams you’ll make sure our ambassadors are looked after and fully briefed for every event.
What you’ll do:
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Lead on celebrity support for our portfolio of fundraising events across the UK, project managing each engagement from pitching and briefing, to overseeing and thanking
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Develop and nurture new and existing strategic relationships with high profile supporters through agents / publicists
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Work with the Celebrity Lead to develop stewardship plans
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Coordinate, manage and monitor requests for celebrity support from across the charity, delivering appropriate celebrity involvement and tracking its impact for reporting
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Research, due diligence, brief and pitch campaigns and events to high profile celebrities, their managers, publicists, key decision-makers, influential individuals and their wider networks to get buy in and support
What you’ll bring:
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Outstanding written and verbal communication skills
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Exceptional organisational and multitasking skills and the ability to prioritise and manage your workload to meet deadlines
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Experience of managing relationships with high profile individuals and an understanding of press and social media is desirable
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Natural networking skills, with the ability to build new relationships and nurture existing relationships with confidence, sensitivity and discretion
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Confidence in project management and problem-solving
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

About our client
Our client is one of the UK's largest independent charitable funders, awarding £100 million annually to support work in health, welfare, education, the arts, and heritage.
The Trust was established to realise the philanthropy of Sir Hans Rausing and to honour the memory of his late wife, Julia Rausing. Julia's legacy reflects a belief in a compassionate society that supports the vulnerable, broadens opportunity, and enriches life through creativity and cultural engagement. The Trust's approach to giving is strategic, responsive, and rooted in enduring personal values.
About the Role
We are seeking a highly organised and detail-oriented Grants Officer to support the delivery of our grant-making programme in Gloucestershire. Working from a shared office space in Stroud, you will collaborate closely with our Gloucestershire-based Trustee and the wider London-based team.
This is a varied and rewarding role focused on grant proposal assessment and due diligence -including the review of organisational and project finances, evaluation of community need, and analysis of grant outputs and long-term impact. You'll be instrumental in ensuring our grant-making processes are smooth, transparent, and effective.
Key Responsibilities
Grant Assessment & Due Diligence
- Review and assess grant applications, focusing on financial health, project feasibility, and alignment with the Trust's funding priorities.
- Summarise key findings, including financial and project overviews, to inform internal decision-making.
- Support impact and risk assessment processes by gathering relevant data and documentation.
Grant Administration
- Maintain up-to-date and accurate records of all applications, grant decisions, payments, and reports using the Trust's Salesforce-based grants database.
- Prepare grant documentation, e.g. payment schedules, offer letters, and agreements.
- Monitor reporting requirements and deadlines, following up to ensure timely submission of reports and other deliverables.
Meeting & Review Support
- Assist in scheduling and preparing for grant review meetings, including Trustee and staff assessments.
- Compile application summaries, reports, and briefing documents to support effective decision-making.
Grantee Communication & Support
- Serve as a primary point of contact for applicants and grantees, responding to queries with clarity and professionalism.
- Ensure grantees are informed of reporting requirements, deadlines, and expectations.
- Draft and proofread grant-related correspondence, ensuring tone, content, and formatting meet high standards.
Monitoring & Evaluation
- Support the collection, review, and analysis of grantee reports, with a focus on financial accountability and project impact.
- Help organise and occasionally accompany the Trustee on site visits to funded projects, contributing to follow-up reporting and observations.
Operational & Team Collaboration
- Contribute to the ongoing development and improvement of grant-making systems and administrative processes.
- Assist in compiling internal and external reports, presentations, and impact materials.
- Foster strong collaboration across the team, supporting coordination between Gloucestershire- and London-based colleagues.
Person Specification
Essential
- Experience in an administrative, project coordination, or grant-related role.
- Excellent attention to detail and high standards of accuracy.
- Strong organisational and time-management skills.
- Clear written and verbal communication skills.
- Confident using Microsoft Office (especially Word and Excel).
- Comfortable working with databases and digital tools.
- Ability to manage tasks independently, while being a strong team player.
- Professional, friendly, and reliable, with good interpersonal skills.
- Commitment to the values and mission of the Julia Rausing Trust.
Desirable
- Experience in a grant-making organisation or charity setting.
- Familiarity with grant c
This is an exciting opportunity to lead our Alumni Engagement team who provide support to an alumni base of almost 40,000 contactable alumni of the Sutton Trust programmes. These are generally young people from lower socio-economic backgrounds who move into highly competitive universities, courses and careers. The alumni community has grown rapidly over the past 3 years and now expects around 6-7000 new alumni to join each September. Engagement covers supporting their transition to university and into the workplace through communications, events and programmes. It also spans alumni volunteering, our Alumni Leadership Board, and working with our Development team towards alumni giving.
The role is dynamic and diverse, requiring you to be able to think strategically whilst devising and delivering on operational delivery plans, and we are looking for a confident and experienced team leader during a period of maternity leave.
This role is part of the Programmes Leadership Team and will work closely with the Director of Programmes, Head of Employability Programmes and Head of University Access & Digital on shaping the strategic direction of the team and its programmatic work. The role will also connect closely to the work of the Development Team as we look to devise and implement a segmented alumni giving scheme, as well as the Communications and Policy team, and may evolve to take on new projects over time.
Main duties
- Strategic leadership to alumni engagement, including:
- Embedding alumni relations and programming across the organisation, ensuring alumni are considered or involved in all areas of the Trust’s work
- Managing budget and project timelines to ensure projects are delivered effectively
- Working with the wider programmes team to ensure a smooth transition for Sutton Trust beneficiaries between programmes and the alumni community
- Alumni Engagement and Volunteering:
- Refining and communicating the alumni strategy across the Trust and to donors and external stakeholders
- Growing the Sutton Trust alumni network and developing a long-term strategy for alumni engagement, including communications and events, identifying key areas of focus and setting out benchmarks and KPIs
- Overseeing a suite of volunteering opportunities for alumni to give back to, and represent the Trust in (for example on programmes, with our funder base, in our research and policy work, or to benefit the alumni community)
- Managing the online alumni platform (STA) and its integration with other platforms .
- Overseeing the recruitment to and engagement of the Alumni Leadership Board and new Changemaker/Ambassador programme to build on our advocacy work, and ensuring effective engagement with the work of the Trust and the wider alumni community
- Ensuring that the above complements a long-term plan which would enable alumni to fundraise for the Trust or make donations in support of the Trust
- Programme management and Alumni Support:
- Support delivery of access to the workplace and employability programming for alumni alongside the Head of Employability Programmes
- Overseeing the delivery of bursary support programmes (including the Opportunity Bursary funded by JP Morgan) by the Alumni Programmes Manager from recruitment to evaluation and reporting
- Overseeing the delivery of a series of employer-led events (working with employer-facing colleagues across the Trust) across a range of industry sectors that support student access to workplace opportunities, and the chance to build employability skills (such as networking / interview skills etc)
- Overseeing the development of content and activities to support young alumni transitioning to HE
- Overseeing the evaluation and scoping for potential growth for alumni-alumni mentoring with the Alumni Connect programme (piloted in Spring 2025)
- Ensuring appropriate systems and processes are in place to manage programmes and events for alumni
- Alumni Giving and Relationship Management
- Working closely with the Development team to provide support for key funding partnerships including those that directly fund/ work with the Alumni team.
- Working with the Director of Development/ Head of Philanthropy to input into a new strategy to build funding from our alumni
- Working with the Development team to implement an ongoing segmented fundraising communications plan to build awareness of our need for funding and directing alumni to appropriate giving schemes depending on their life/career stage
- Identifying potential mid to high level alumni donors and working with the Development team to cultivate
- Representing the Trust and facilitating introductions via senior alumni for new and potential employer or delivery partners
- Team Management:
- Leading the alumni team to ensure effective engagement of our alumni community, including line management responsibility, team meetings, pastoral support and appraisals
- Line managing, motivating and proactively supporting the Alumni Programmes Manager and Senior Alumni Officer in their professional development
- Working with Director of Programmes and Heads of Programmes on team management, culture and long term planning
- Working across the organisation on cross-team projects, such as with the employer working group, youth voice, Changemaker pilot, alumni giving, and STO/STA platforms strategy.
- Member of extended-SLT
- Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who have experience in:
- Professional experience of alumni relations, or managing other similar membership communities, ideally within the education or charity sector.
- Has experience working within or an understanding of the not for profit sector and/or the education sectors;
- Experience of developing strategies, frameworks and operational plans to support alumni relations, programmes and events for young people, or equivalent
- Strong understanding of databases, data processes and experience using a CRM (ideally Salesforce)
- Experience in project management, monitoring and evaluation, managing budgets, financial control and administration
- Building relationships with significant, diverse stakeholder groups
- Experience of managing volunteers and volunteer stewardship
- Excellent verbal and written communication and strong analytical skills
- First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
- Working collaboratively across teams and within a small team
- Line management and leadership of a small team
- Adapting to new opportunities and trialling new initiatives
- Personable, flexible and discreet; able to fit in to a small team
We are also looking for an individual who:
- Has experience of building philanthropic support through alumni
- Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
- Has excellent attention to detail;
- Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
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- Contract: 13-month Fixed-term Maternity cover contract starting November 2025. Our ideal dates are from 1 November 2025 – 30 November 2026, however we can be flexible if needed for the right candidate.
- Salary: £60,000-£64,000 per annum
- Working location: Minimum of 2 office days per week
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
- DBS check will be required
Interviews
Applications should reach us by midnight, Sunday 20th July, with first round interviews held over Zoom on Tuesday, 29th July, and second round interviews held at our London offices on Tuesday, 5th August.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
About Us
As a global movement of over ten million people, Amnesty International is the world’s largest grassroots human rights organisation and we have been defending human rights for over 60 years. Amnesty International UK (AIUK) is an important part of this powerful global movement, working with over 200,000 members, activists, and supporters in the UK to uphold human rights domestically and across the world.
We investigate and expose abuses, campaign with and mobilise the media and the public, fight through legal action, and work directly with policymakers at the most senior levels to protect and enhance respect for human rights across the world.
The Role
At a crucial time for our organisation, we are looking for our new Director of Mass-Market Fundraising.
As our Director of Mass-Market Fundraising for AIUK you will be a successful senior mass-market fundraising leader, who will lead our mass-market fundraising directorate to significantly improve mass-market fundraising performance and delivery here in the UK, and so strengthen AIUK’s ability to defend human rights in an even more challenging world.
We are looking for an experienced and strategic leader to lead our mass-market fundraising directorate – encompassing individual giving, community, social giving and retail, and be a part of the organisation’s overall most senior management team (the SMT).
You will be a forward thinking and commercially astute leader who can inspire and motivate a multi-disciplinary team but is not afraid to get directly involved in delivery or to challenge people, to help us improve our mass-market fundraising performance.
We are committed to being a diverse and inclusive organisation and wider movement and our leadership needs to reflect this. We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, older people, trans and non-binary people, and people with a disability to help us achieve the strength that diversity delivers, especially at senior grades.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Job Title to play a pivotal role in our Service in location.
Sounds great, what will I be doing?
We are seeking a proactive and detail-oriented professional to develop, implement, and continuously improve management reporting systems and structures. In this pivotal role, you will work with key stakeholders to ensure timely and accurate reporting, analyse data to produce insightful management information, and establish monitoring systems that highlight early warning signs when goals are at risk. You will support the Head of the Chief Executive's Office by drafting briefing documents, coordinating communications, and providing timely input on internal and external matters relevant to Hestia's mission. The role also involves maintaining governance records, managing internal communications to promote innovation and culture change, and liaising on behalf of the Chief Executive's Office. Additionally, you will conduct research, provide information as needed, and represent Hestia at both internal and external enga
gements. This is an exciting opportunity to play a key role in supporting strategic decision-making at the highest level of the organisation.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will have a minimum of five years' experience in office management within a complex organisation, along with proven line management experience. Strong interpersonal skills are essential, with the confidence and tact to interact and influence effectively at all levels of the organisation. The role requires a high standard of written communication, a proactive approach to problem-solving, and the ability to manage multiple priorities while maintaining consistently high standards in a fast-paced environment.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Informatio
n for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Digital Inclusion Worker will be responsible for providing targeted one-to-one digital support and delivering workshops to both disabled and non-disabled residents of Enfield, helping them to improve their digital skills. This will be achieved through the delivery of tailored training and learning programmes designed to promote digital inclusion. The Digital Inclusion Worker will also involve residents in the co-design of the project, network with community groups and partner organisations, support the recruitment of volunteers, troubleshoot technical challenges faced by residents, and assist ECP’s Project Manager in producing key performance indicators (KPIs) and progress reports.
The Digital Inclusion Worker will have extensive Digital Inclusion knowledge to:
- Manage the Enfield Digital Champions (Volunteers) project ensuring adherence to compliance, health and safety matters, and quality assurance.
- Support the recruitment of Digital Champion volunteers to sustain and enhance a network of 10 digital champions per year delivering support and skills training in Enfield.
- Provide training and development opportunities to volunteers to sustain interest and enhance skills.
- Manage the programme of digital skills workshops and work with ECP Project Manager to on-board new locations for groups/sessions.
- Host Bi-monthly network sessions for all champions and provide appropriate related 1:1 support, as required.
- Create bespoke workshop material based on resident top learning priorities.
- Provide digital skills training to Enfield residents to allow them to confidently access the internet to improve social, economic and health opportunities.
- Support the recruitment of volunteers (with help from other partners orgs) from the Enfield community to build intergenerational learning and broaden the project's scope.
- Create bespoke workshop material based on resident top learning priorities.
- Troubleshoot any issues with Digital Champions.
- Determine extra requirements, such as employment support, broadband or benefits for targeted content development supported by ECP’s Community Hub team.
Key Responsibilities
- Deliver tailored digital inclusion workshops to groups and individuals to improve Enfield resident digital skills and knowledge.
- Provide training and a learning programme to enable residents to be digitally included.
- Network with residents to help shape the content and project.
- Support the recruitment of Digital Champion volunteers to assist in the development of the project.
- Troubleshoot for residents encountering issues and technological difficulties.
- Create reports and key performance indicators
Enfield Digital Support:
- Ensure digital needs of residents are met by designing and planning appropriate digital inclusion resources.
- Deliver bespoke digital inclusion workshops to Enfield residents to allow them to become digitally included.
- Supervise digital skills workshops/clinics hosted by Partners that you identify as well as ‘new starter’ volunteer sessions.
- Represent Digital Champions at key digital events / network meetings (e.g., Digital Inclusion Forum) Organise and attend in-person stall to promote digital inclusion services at agreed Enfield Community Events.
Coordination of promotional in-person events/activities:
- Organise and attend promotional events (space, stalls, activities, materials…etc)
- Organise branded promotional materials alongside ECP’s Community Hub team as well as welcome pack/materials for volunteers.
- Prepare article/material for ‘Get Online’ Week and other digital inclusion events.
- Prepare case studies that will demonstrate impact and support drafting of promotional materials.
- Engage with Digital Champions and residents to provide quality assurance/feedback and case studies.
Reporting on the impact of the Digital Advice Network Enfield (DANE).
- Work with the ECP Community Officer and Project Manager to develop mechanisms for identifying and tracking benefits realisation.
- Gather data on DANE Digital Champions and help to complete reports/analysis of impacts alongside ECP’s Project Manager and Data Administrator.
- Provide updates to ECP Project Manager.
- Co-Produce quarterly reviews, reports and KPIs.
- Carry out satisfaction surveys to monitor the project.
- Monitor the equipment required to deliver the project.
Other:
- Attend staff and external meetings as and when required
- Attend staff training as and when required.
Skills and Abilities
- Exceptional problem-solving skills.
- Strong relationship building skills, building a collaborative culture.
- Proficiency in methods of co-creation and co-production.
- Excellent communication and interpersonal skills, (oral, written and presentation)
- Ability to respond to and plan digital inclusion solutions resulting from collaboration with residents and colleagues.
- A proven ability to drive change.
Personal Specification:
Essential:
- Working on a one-to-one basis with a vulnerable and isolated client group.
- Delivering digital inclusion activities either in groups or individually.
- Maintaining paper and electronic records and statistical data.
- Co-ordinating volunteers to deliver activities.
- Maintaining paper and electronic records and statistical data (supported by ECP’s Project Manager and Data Administrator).
- Delivering training to others.
- Providing high quality and fast-paced custo
The client requests no contact from agencies or media sales.