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69

Communications and advocacy manager jobs in aylesbury, buckinghamshire

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Hearing Dogs for Deaf People, Princes Risborough (Hybrid)
£36,000 - £40,000 per year
Posted 6 days ago
Closing in 3 days
Thrombosis UK, Remote
£50,000 - £55,000 FTE per year
Posted 1 week ago
Closing in 4 days
Epilepsy Society, Gerrards Cross (Hybrid)
£30,000 - £35,000 per year (depending on experience)
Posted 3 weeks ago Apply Now
Closing tomorrow
Aquarius, Aylesbury (On-site)
£24,242 - £24,848 per year
We are looking for Support Workers (Community Connectors – Assessment and Engagement Team) to join our team in Aylesbury.
Posted 1 week ago Apply Now
The Hospice of St Francis, Berkhamsted (On-site)
£27,760 - £32,000 per year
Trust and Grant Fundraiser
Posted 1 week ago
Frontier Youth Trust, Remote
£24,116 per year
Posted 1 week ago
Closing in 4 days
Spinal Injuries Association, Milton Keynes (Hybrid)
£30,000 per annum
Posted 1 week ago
Page 4 of 5
Buckinghamshire (Hybrid)
Princes Risborough, Buckinghamshire
York, East Riding of Yorkshire
£36,000 - £40,000 per year
Full-time
Permanent
Job description

Location:  Hybrid (can be based from either our Head office, The Grange, Saunderton, Buckinghamshire or from our Northern Centre in Bielby, York)

About us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About the role

Are you a creative, practical thinker who thrives on making services better for the people who use them? At Hearing Dogs for Deaf People, we’re looking for a Service Designer to help us shape, improve, and optimise services that make a difference.

This is your chance to join a mission-led team focused on delivering user-centred, inclusive, and insight-driven service experiences for people with hearing loss.

What you’ll be doing:

  • Design and improve services using a person-centred approach and real-world user insights
  • Work with the Insight & Impact team to understand user needs, and map full user journeys
  • Create visual documentation (e.g., personas, journey maps, blueprints) to clearly explain how services work and where improvements can be made
  • Support and facilitate prototyping, testing, and piloting of new and existing services
  • Use feedback and data to drive continuous improvement
  • Collaborate across teams to ensure services are accessible, inclusive, and aligned to real needs
  • Help deliver smooth rollouts by supporting staff and volunteers through training and change

About you

You are a curious, collaborative, and solutions-focused designer with a passion for inclusive, user-centred services. You thrive in fast-paced environments where you can bring people together to solve problems and improve the user experience.

Skills and experience:

  • Strong foundations in user-centred service design, with a practical understanding of co-design and accessibility
  • Skilled at using insight and iteration to inform continuous service improvement and enhance user experience
  • Confident in facilitation and co-creation, bringing together staff, volunteers, and people with lived experience to shape solutions
  • Experienced in stakeholder engagement and collaboration, working across teams to align services with organisational goals
  • Effective problem-solver and visual communicator, able to translate complex service challenges into clear, user-focused designs
  • Proven service design experience, including user research, journey mapping, experience design, and applying user-centred design principles

How to apply

As part of the recruitment process, we are requesting:

  • A comprehensive CV
  • A supporting statement that addresses Knowledge, Skills, Strengths and Behaviours and tells us why you are particularly interested in the role. (Maximum of 2 sides of A4)

Closing date: 27 June 2025

Application resources
Posted by
Hearing Dogs for Deaf People View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 13 June 2025
Closing date: 27 June 2025 at 23:30
Tags: Advice / Information, Communications, Advocacy, Business Development, Data Analysis, Deaf, Engagement / Outreach, Insights, Monitoring and Evaluation, Research, Strategy, User Experience / UI / UX