Communications and advocacy manager jobs

Mind in Croydon is seeking to recruit a full time Independent Mental Health Advocate (IMHA)  to join our small, dedicated team of Independent Mental Health Advocates working to provide advocacy services to adults subjected to detention under the Mental Health Act in the London Borough of Croydon to ensure they understand, express and exercise their rights, and to enable them to access essential services. The advocacy team also provides Community Mental Health Advocacy for people who are informal patients in psychiatric hospital or living in the community and provides weekly advocacy service at two InMind Healthcare Group hospitals in Croydon.

This role is suitable for a fully qualified Independent Mental Health Advocate (IMHA) with a proven ability to support people under the Mental Health Act. We are not considering trainee positions at this time.

In December 2024 the team was awarded the Quality Performance Mark in Advocacy, a testament to their quality of service providing safe and life-changing support.

SALARY: £30,404 per annum
plus pension contributions (above 4% by salary sacrifice.

REPORTS TO: Advocate Service Manager 

TERM: Permanent, subject to funding, full time (36 hours pw)

BASED AT: Bethlem Royal Hospital, Beckenham BR3 3BX. Advocates are also required to meet clients at different sites throughout Croydon and neighbouring boroughs.

This role supports hybrid working. Other flexible arrangements can be discussed however please note that specific flexible working arrangements such as staggered hours may not be feasible due to operational constraints set by the Hospital.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London, with the team meeting once a week to collaborate in person. There will also be occasional national travel to meet with partners. Homeworking options in line with Crisis’ Hybrid working policy.

Contract: Two-year fixed term contract

About the role

We’re looking for an ambitious and creative Corporate Partnerships Account Manager to join our Brand, Marketing and Fundraising team. You’ll lead a diverse portfolio of partners, delivering exceptional account management that inspire action and drive meaningful change.

In this role, you’ll develop and grow partnerships that help end homelessness, from crafting strategic engagement plans and co-developing goals with partners, to creating compelling funding propositions that bring our mission to life. You’ll be skilled at building relationships with senior stakeholders, bold in spotting opportunities for innovation, and ensuring every partnership delivers impact.

You’ll work collaboratively across Crisis, sharing insights and ideas, representing the partnership team with professionalism and ensuring opportunities are maximised to the benefit of the wider organisation. With a strong understanding of CSR and sustainability, you’ll help partners make a lasting difference and play a key role in achieving and exceeding our ambitious income targets.

We’re looking for someone with:

• A proven track record in exceptional account management and stewardship
• Experience driving growth within corporate partnerships
• Strong communication and influencing skills
• A proactive, creative approach to problem-solving and opportunity-building
• A genuine commitment to Crisis’ purpose and values

If you’re an inspiring relationship builder who thrives on collaboration and wants to make a real impact, we’d love to hear from you.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 9 November 2025 at 23:59

Interview date and location:

• First round - W/C 17 November
• Second round – Likely beginning W/C 24 Nov

Interview process:

• First interviews will be competency-based questions
• Potentially a second interview that will include a written task or presentation.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Job Description

International Medical Corps UK is a global humanitarian organisation saving and rebuilding lives through healthcare, training and community development. International Medical Corps UK works alongside International Medical Corps and International Medical Corps Croatia, currently responding to humanitarian emergencies and communities afflicted by conflict, poverty and natural disaster in about 30 countries.

JOB SUMMARY: Ensure that assigned countries received effective day-to-day HQ support. Advocating for the needs of the assigned Countries needs within the organization and ensure that programme Officers effectively coordinate communications between all departments, including compliance, programming, logistics, legal, security, human resource and communication. Supervise, mentor and coach assigned Program Officers and Assistants. Develops and monitor staff performance targets with clear objectives and timelines

MAIN TASKS AND RESPONSIBILITIES

• Supervises, mentor and coach assigned Program Officers and Assistants
• Develops and monitor staff performance targets with clear objectives and timelines
• Deployment to the field to support in program or mission startup, staff coverage, and close out.
• Supervise the coordination of country strategy development
• Ensures the field programs team fulfill contractual obligations and commitments to beneficiaries and stakeholders for assigned countries
• Ensures that donors and internal reporting is submitted on time and in fulfilment of contractual obligations for the countries covered
• Ensures that established processes and procedures are followed by the Program Officers and flags issues as necessary to the Senior Manager
• External representation as required with donors
• Guide assigned programme team toward best work standards and schedules; ensure effective implementation in the region; facilitate appropriate development and training for regional employees; ensure timely review of employee work quality and initiate transparent steps to correct inadequate performance; approve employees' work schedules and time reports;
• Assist in the selection and assignment of best qualified regional personnel; plan for transition and succession; handle employee relations matters in association with Human Resources standards and in accordance with International Medical Corps Human Resources policies, guidelines and procedures;
• Ensure that the staff is adhering to the policies and procedures set forth in official guidelines

Perform other duties and responsibilities as assigned. Please note that the duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive. This job description is subject to review to ensure that it reflects the strategic direction requirements of International Medical Corps UK.
 

Job Requirements

MINIMUM QUALIFICATIONS

• Typically, a Bachelor's degree in related field + Project management certification + Significant relevant experience..
• Significant relevant experience managing, building, leading and developing a team of staff and field- based work experience in the sector.
• Experience implementing as a Senior Program Officer or in managerial role
• Experience in leading development of large-scale or strategic proposals, including the development of project budgets greater than $5 million
• Experience in implementing projects funded by US, UK, EU, Canadian, Australian, UN and other donor governments
• Experience of project and financial management in a multi-partner or multi-agency consortia
• Demonstrated experience of developing and managing relationships with donors
• Knowledge of Project cycle management
• Experience with Logical Framework project planning and design
• Proposal development skills
• Knowledge of major donors rules and regulations
• Experience in representing externally project information
• Financial and other data systems to produce budgets, analyze data and track trends
• Strong analytical skills to determine overall grant performance
• Ability to coach, mentor and effectively manage a team
• Good interpersonal and communication skills including influencing, negotiation and coaching
• Results driven and ability to meet deadlines
• Staff management skills and diplomacy
• Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
• Extensive travel maybe required
• Fluent in written and spoken English​

The British Cardiovascular Society (BCS) is seeking a motivated and dynamic Communications Manager to lead initiatives that support the development of the Society’s leadership voice, profile and influencing function across the UK. 

Working with the Chief Executive, President, Vice-Presidents and the wider Board, the Communications Manager will promote BCS work to members, relevant decision-makers within the NHS and strategic partners.

The Communications Manager will be responsible for the development and delivery of the Society’s communications strategy (in support of BCS strategic objectives) and tailored communications that underpin the strategic plan

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

The Communications Coordinator will support colleagues across the team to deliver engaging, accessible and effective communications that help prevent child sexual abuse. This is a rewarding role in a fast-paced, collaborative team, which will bring a greater awareness of our work and help to deliver real impact in the prevention of offline and online child sexual abuse across the UK.

You’ll play a vital role in supporting our digital channels, campaigns and content creation - from social media and newsletters to website updates and printed materials. Here are some of the skills we’re looking for and we’re happy to support the right candidate to grow and learn on the job:

• Confident using social media to reach different audiences and be able to design multimedia content that’s engaging and on-brand.
• A strong writer and editor, able to tailor content for different platforms and audiences - from short social posts to longer-form blogs and newsletters.
• Familiar with website content management systems (like WordPress) and ideally have some experience with paid digital campaigns (e.g. Google Ads, Meta).
• Organised and proactive, able to juggle multiple tasks and support colleagues across different projects and teams.
• Comfortable using data and analytics to evaluate and improve communications.
• A team player with a positive attitude, keen to learn and contribute to our organisation’s mission.

You’ll be energetic, curious, and solutions-focused, with a good eye for detail and a passion for delivering impactful, creative communications across our platforms and channels. You’ll be comfortable working independently and collaboratively, and able to build strong relationships with colleagues and external partners.

For a more detailed job description, please request a job pack.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Sunday 16th November. Stage 1 interviews are scheduled to take place on Tuesday 25th November and stage 2 interviews are scheduled to take place on Tuesday 2nd December for shortlisted candidates.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#communications #communicationscoordinator #coordinator #socialmedia #marketing #digital #campaign #advocacy

Location: The Baytree Centre, London
Hours: 21–28 hours per week (to be agreed between Monday–Thursday, 9AM–6PM)
Salary: £50,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.
Contract: 12-month interim (Fixed Term Contract with view to permanent)

About the Role:

As Fundraising & Communications Director, you’ll lead Baytree’s fundraising, communications, and corporate engagement—driving income and influence making it possible for even more girls and women to achieve their potential. You’ll report to the CEO and play a key role on the Senior Management Team, shaping strategy and unlocking new opportunities for growth.

This is a dynamic and outward-facing role for a strategic thinker with a passion for storytelling, partnership-building, and social impact.

Key Responsibilities:

• Fundraising Leadership: Deliver a diverse income strategy across trusts, corporates, major donors, digital campaigns, and events.
• Communications: Shape Baytree’s voice and tell bold, data-driven stories that resonate with stakeholders.
• Corporate Engagement: Build long-term partnerships that align with Baytree’s mission and add real value.
• Team Development: Lead and coach a high-performing team, fostering a culture of excellence and care.
• Strategic Leadership: Contribute to organisational strategy, performance reviews, and risk management.

What We’re Looking For:

• Proven experience in fundraising and income generation
• Strong communication and stakeholder engagement skills
• Strategic mindset with experience in team leadership
• Ability to align fundraising with programme needs and impact
• Commitment to Baytree’s mission and values

Are you a communications leader passionate about inspiring and connecting people?
We’re looking for an experienced communications expert to lead our Internal Communications team, delivering engaging content and communications that focus on storytelling to inspire and inform colleagues across the organisation. This role will lead the team and support a culture of collaboration where we celebrate success as we deliver our ambitious strategy to have the greatest impact for dogs.   

What does this role do?
As an Internal Communications Lead, you will:  

• lead the development and delivery of an exciting, clear, engaging internal communications strategy and plan that aligns with organisational priorities and operational plans whilst building a consistent brand experience across our touchpoints,
• lead and inspire a team of internal communications professionals, fostering creativity, storytelling and high performance,
• build strong relationships with senior leaders and key stakeholders, ensuring consistent, effective messaging across the organisation that tells the story of our people and dogs, our plans and the ways we work,
• oversee the creation and delivery of high-quality, audience-focused inspiring and compelling content across a range of internal channels and formats,
• drive continuous improvement through effective measurement, insight and innovation,
• lead on internal communications during times of crisis or serious issues affecting our staff. 

Interviews for this role are provisionally scheduled for 12th November 2025.

Could this be you?
We are looking for an experienced internal communications leader with a proven track record in delivering impactful multi-channel campaigns, crisis and change communications. You will be a confident people manager with strong stakeholder management skills, able to influence senior leaders and lead high-performing teams while managing complex projects and budgets with creativity and resilience. 

What does this team do?
Sitting in the wider Marketing and Communications Division, the Communications department plays a critical role in building the Dogs Trust brand and driving engagement with its mission to help dogs when they need us most. Communications is a dynamic team encompassing Brand, Content, and Internal Communications. The team bring together our organisational strategy and work, our people and our external communications behind one central brand idea.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

About Tees Valley Wildlife Trust

We are a passionate, mission-driven charity working to protect and restore nature across Tees Valley and beyond. Through our nature reserves, community engagement, and advocacy, we empower people of all ages to connect with wildlife and take action for the environment.

As we grow our membership and deepen our impact, we’re looking for a creative, strategic communicator to lead our marketing and communications efforts.

Role purpose

This new role of Marketing and Communications Manager will play a pivotal role in growing our membership base, driving fundraising campaigns, and amplifying our voice across a variety of digital and print platforms. You’ll lead on social and digital media strategy, seasonal magazine production, and supporter communications. Ensuring our messaging is engaging, inclusive, and aligned with our values.

Key responsibilities

Membership & Fundraising

Develop and deliver compelling digital campaigns to grow membership (both public and corporate) and donations.

Collaborate with colleagues to promote appeals, legacy giving, and community fundraising initiatives.

Social Media & Digital Engagement

Lead our social media strategy across platforms (Facebook, Instagram, BlueSky, LinkedIn, You Tube), growing reach and engagement.

Produce creative, shareable content including videos, audio, graphics, and stories from our nature reserves and projects.

Monitor analytics and adapt strategies to improve performance and audience targeting.

Manage and update website content, building over time (on a soon to be launched new website) to increase traffic and drive online donations and membership signups.

Oversee the online shop digital experience, ensuring its visually kept updated and seasonal.

Seasonal Magazine & Print Communications

Design and coordinate our seasonal membership magazine, from content planning to print production.

Commission and edit articles, liaise with contributors, and ensure accessibility and visual appeal.

Brand & Messaging

Ensure consistency of tone, style, and visual identity across all communications.

Support colleagues with branded templates, messaging guidance, and media training.

Represent the Trust in external communications, including press releases and media enquiries.

Hybrid role (commitment of 3 days in our West London office every week)

35 hours per week

To start as soon as possible

Are you a seasoned marketing professional ready to bring your expertise to a mission-driven organisation? Do you combine strategic thinking with creative flair, and thrive in environments where innovation and continuous learning are valued?

AllChild is looking for a creative, data-driven Marketing and Communications Manager to turn strategy into standout campaigns that inspire action and deliver results.

You’ll be at the heart of our integrated marketing-leading multi-channel campaigns, crafting compelling content, and building audience journeys that deepen engagement and drive income. From digital strategy to media relations, you’ll help shape how the world sees and supports AllChild.

You will own:

• Planning and delivery of weekly engagement (questions, polls, creator replies) aligned to campaigns
• Day-to-day management across priority channels; respond, route, and nurture advocates
• Newsletter strategy and audience growth
• Media relations and brand storytelling
• Content creation and activation
• Performance tracking and optimisation
• Collaboration across teams and with external partners

Further information and details on how to apply can be found in the Job Pack.

Closing date: 7 November 2025

About the Role

Our Communications Assistant will amplify all the great things the Foundation does. They will be responsible for JPF’s youth-focused social media channels (Instagram, TikTok etc.), creating marketing material focused on inspiring and motivating young people to engage with the Foundation, and our community development. You will need to champion young people, ensure that we are amplifying young people’s voices and providing them with the tools, resources, contacts and services that enable them to achieve great things. This is an exciting opportunity to join us as we grow our impact as a Foundation. You will have an opportunity to use and develop your range of project management, design, social media and communication skills in a dynamic team that is committed to maximising our positive impact on young people. 

About You

We are seeking an efficient, highly organised team member with creativity and the ability to communicate effectively. You should have a passion for our work with young people. You will have strong digital skills and be able to use these to improve our social media performance and reach. An understanding of content curation for social media, newsletters and websites is desirable. We are actively seeking someone who believes in the power and value of young people’s voices to influence change. We will prioritise this above your prior work experience or qualifications. If this sounds like you, please do consider applying for this role. If you are passionate advocate for young people, a strong communicator and an organised individual looking for a varied role in a fast-paced organisation, we want to hear from you!

About Your Responsibilities

The Communications Assistant will be responsible for supporting the Communications Team across three areas, as well as supporting a number of other initiatives across the Foundation.

The primary duties are:

Digital Communications and Marketing

• Newsletter Creation: Develop newsletters for young people, collaborating with the Grants Team and our partners to curate engaging and relevant content.

• Promotional Materials: Oversee the design and production of leaflets and brochures aimed at young audiences.

• Website Maintenance: Regularly update the JPF website with blogs, case studies and other content to highlight opportunities and programmes like the Individual Grant for Volunteering or success stories of Achievement Award winners.

• Storytelling: Work with the Communications and Engagement Officer and Events Team to source and share positive news stories of Achievement Award winners in press releases and across our digital channels.

• Press and Outreach: Assisting in drafting press releases and executing outreach campaigns to promote JPF’s work to key networks and to the broader public.

• Event Promotion: Work in partnership with the Events Team to promote attendance at our Achievement Award events through our website and social media platforms.

• Youth Consultation Panel (YCP) Collaboration: Collaborate with JPF's Youth Consultation Panel to create educational and professional development content for the Jack Petchey Alumni Network.

Programme Launches: Work with colleagues across JPF to launch and promote new programmes, grant opportunities and recruitment across our digital channels.

• Competitions and Opportunities: Enhance JPF's youth engagement through creative competitions and development opportunities that celebrate young people’s achievements. 

Content Creation

• Daily Duties: Handle day-to-day scheduling, monitoring and interactions across our youthfocused social media platforms (X, Instagram, TikTok) to maintain audience engagement.

• Campaign Development: Lead the creation of social media campaigns celebrating young people’s achievements and promoting opportunities for young people and grantees to get involved with JPF.

• Content creation: Develop engaging content for social media channels, including sourcing images, creating/editing videos and designing graphics in line with JPF’s branding.

• Video Content: Work with staff and our Youth Consultation Panel to produce more film content for our social media channels.

• Social Media Takeovers: Host social media takeovers with our Youth Consultation Panel to amplify their voices and views.

• Performance Tracking: Monitor and analyse the performance of our social media channels, benchmarking activities against past metrics and producing regular reports for the Communications and Engagement Manager.

• Annual Plan: Contribute to JPF’s annual communications strategy, including devising social media plans, providing recommendations to enhance audience engagement and expand reach.

• Trend monitoring: Stay updated on news and trending topics related to young people and JPF, proactively responding to highlight our opportunities and work.

Community Development 

• Youth consultation Panel (YCP): Work with the JPF team to engage with and support our Youth Consultation Panel to share their opinions and help inform the work of the Foundation.

• Alumni Network: Support the development of the Jack Petchey Alumni Network, a community of past JPF programme graduates, expanding its uptake and planning future events.

• Youth Survey Development: Support the creation, distribution and analysis of JPF’s annual youth surveys.

• Partner Collaboration: Work with the Communications and Engagement Officer to manage our partners to promote their programmes and opportunities to young people.

• Identifying Stakeholders: Collaborate with colleagues on developing JPF’s Patrons and Ambassador’s plan with a focus on young people from the charity’s past as well as social media influencers. 

Other Responsibilities

• Event Representation: Attend key events to capture content and represent JPF as a spokesperson when needed.

• Event Support: Assist in organising and facilitating events and conferences as required.

These duties represent the typical responsibilities associated with this position. However, flexibility is essential and all employees may occasionally be required to undertake additional tasks as directed by JPF.

The postholder will work at all times within the policies, procedures and values of JPF, in particular Safeguarding, Health and Safety, Data Protection and Publicity Consent policies.

Job Profile

Job Title:  Communications Specialist – South East

Directorate: Marketing, Fundraising and Communications

Reports To:  Regional Communications Manager

Matrix Reporting To:  None

Disclosure Check Level: None

Date created/last reviewed: April 2024

Overall Role Purpose

The Communications Specialist – South East helps people with sight loss to live the life they choose by driving the awareness and saliency of the Guide Dogs brand nationally and in their region by leading the development and delivery of central, regional and local integrated communications activity.

The role communicates the strategy and work of Guide Dogs, engaging key audiences both externally and internally (including service users, volunteers, staff, and supporters) to strengthen the brand and further awareness of the charity

Key Responsibilities

· Brand – Drive the awareness and saliency of the Guide Dogs brand nationally and in the region by bringing to life the brand positioning through all customer experience touchpoints.

· Champion the brand identity in the region, leading the implementation across all touchpoints. Lead the regional activation of all aspects of the brand campaign, working closely with the central brand, comms and digital teams.

· Communications & Digital – Lead the development, delivery and review of central, regional and local integrated communications & digital activity in the region to include print and broadcast media, social media, publications, advertising, events, direct marketing and internal communications as appropriate, ensuring objectives are set and measured. Create and edit key regional publications, as and when required.

· Case studies – Source and create local case studies, and work with Content Team to maintain the Chorus case study library with content to support local and national campaigns

· Media relations - Build strong and on-going relationships with national and regional journalists through proactive and reactive media relations, including dealing with issues and crises that are a risk to the organisation’s reputation.

· Work with all areas of the charity to story spot and develop compelling service user case studies that will engage journalists and turn into national news stories 

· Generate region-based stories and articles for corporate publications

· Manage creative agencies to help deliver national and regional campaigns

· Volunteer management - Develop and maintain a network of volunteer media champions across all regions.

· Spokesperson - Be a key spokesperson on behalf of Guide Dogs for regional media and where appropriate nationally.

· Advice and training - Provide both strategic and tactical advice on communications activities and issues for staff and volunteers within the region. Provide media training and develop communication skills to staff and volunteers nationally and within your area and ensure they are adequately briefed for media interviews.

· To take part in an out of hours duty rota and respond appropriately in the event of a crisis.

· Quality - Work across departments and functions both at Central Office and within your region, to ensure that Guide Dogs online and print communication channels are up-to-date and reflects regional content and context.

Breadth/Scope of Accountability

People Accountability

Number of Direct Reports: None

Number of Indirect Reports: None

Number of Volunteers Supervised: Up to 10

Financial Accountability

Annual Income Accountability: None

Assets Managed: None

Budget Accountability: Up to £10K

Application of this Job Profile

All employees are required to carry out other such duties as may reasonably be required to fulfil their role and support functional and organisational objectives.

All employees must also:

· Comply with all organisational policies

· Promote the vision and values of the organisation

· Engage in continuous personal development

This job profile is accurate as at the date shown above. It does not form part of contractual terms and may be varied to reflect or anticipate changes to the role.

Working at Guide Dogs

As well as other services to enhance the lives of people who are blind and partially sighted, we breed and train guide dogs. Staff and volunteers in all our locations support this work. Therefore, all employees must be comfortable working in environments where dogs may be present.

Guide Dogs is a volunteer-involving organisation and as such all staff are required to support volunteers in their roles. This may or may not mean the direct supervision of volunteers but will require all staff to play a supporting role. From time to time you may be asked to support / volunteer your time at Guide Dogs events that take place outside of normal working hours. All employees will be expected to advocate for Guide Dogs at all times and be a fundraiser.

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees and volunteers to demonstrate this commitment.

Guide Dogs will require proof of identity and the right to work in the UK.

Person Specification

Education/Qualifications

Essential

· A degree or an equivalent level qualification or equivalent experience.

Job-Related Experience

Essential

· Proven experience of creation and implementation of communications and digital campaigns and projects to meet business objectives, with experience of targeting different audiences through media channels.

· Proven experience of generating positive media coverage for a brand

· Understanding of measurement and evaluation, and knowledge of the latest techniques to measure the success and impact of a campaign against our strategic objectives

Desirable

· Experience of working in the third sector.

· Previous brand management experience.

Knowledge

Essential

· Up to date with best practice and innovation in brand marketing, communications and digital

· Awareness and understanding of the current media landscape and what journalists are looking for today

· Strong digital skills including a good knowledge of Microsoft Office packages, e.g. Word and PowerPoint.

Skills and Competencies

Essential

· Excellent written and communication skills, being able to adapt style to different channels or audiences.

· Excellent digital marketing skills.

· The ability to spot gaps and opportunities within a comms calendar and develop ‘news out of nothing’ by mining content from the organisation independently

· Able to give authoritative verbal advice and information on marketing, media and communications.

· Excellent organisational skills, working under pressure and to deadlines.

Behaviours

Our behaviours capture the essence of what it is to be Guide Dogs people, whether staff or volunteer. They describe the experience we expect everyone – the people we support, donors, partners, our volunteers and staff – to have while working with us. Guide Dogs people are:

• Person-centred - We are a group of people working to help each person affected by sight loss. We listen, and recognise that every individual is different in where they’ve come from and where they’re going. We are open, empathetic and inclusive. We place the person at the centre of every decision.

• Expert - We are specialists in what we do. We are committed to excellence and will never stop innovating. We respect our history, but seek out ways to adapt and improve, and are always willing to learn.

• Optimistic - We are relentless in our belief that people with vision impairment can lead the life they choose. We are passionate about helping each person, committed to challenging barriers, and proud of who we are and what we achieve.

So, we: -

• Partner - We only change lives when we collaborate. We build valued relationships with donors. We work together with our service users and colleagues, volunteers and partners – and our dogs, of course – to deliver great outcomes. We support and develop each other.

• Lead-by-example - We can all be a guide. We take the lead and then hand it over, empowering people to make progress independently. We gain trust by having faith in others, and influence by example. We do what we say we will.

• Engage - We cannot change lives if we look on from the side-lines. We get involved, take ownership, and feel responsible for all we do, think and say. We celebrate wins big and small, and we hold ourselves and each other to account.

We use competency-based questioning within our recruitment processes to assess the extent to which candidates demonstrate these behaviours – in ways appropriate to this role – in how they are at work and generally as people.

Safeguarding

If the role does or may involve working with children, young people or vulnerable adults, or supervising those that do, we’ll also be assessing ‘safeguarding competencies’ as part of the process. These are:

· Appropriate motivation to work with vulnerable groups;

· Emotional awareness;

· Working within professional boundaries and self-awareness; and

· Ability to safeguard and promote the welfare of children, young people and adults and protect from harm.

Mobility

A flexible approach with a willingness to work outside of core hours and away from home when required.

Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £66,000
Contract Type: Permanent
Campaign Closes: 11th November 2025

First Stage Interviews: 17th & 19th November 2025

Second Stage Interviews: 24th November 2025

Make-A-Wish UK is entering a bold new chapter. With an ambitious five-year strategy to scale the number of wishes we grant and reach every eligible child, we’re looking for a visionary leader to help us tell our story like never before.

As our Head of Brand, Communications & Entertainment, you’ll play a pivotal role in shaping how the nation sees, hears, and connects with Make-A-Wish UK. You’ll lead a talented team of creatives, communicators, and digital experts to build a brand that inspires action, deepens engagement, and drives transformational impact.

This is more than a communications role, it’s a chance to lead a movement. You’ll develop and deliver a powerful brand and communications strategy, forge high-impact partnerships with media and entertainment leaders, and ensure our message resonates across every channel and audience. From internal culture to national campaigns, your leadership will help us reach more children, faster.

We’re looking for someone who brings strategic vision, creative flair, and an understanding of how to lead change and embed new delivery models. If you’re passionate about storytelling, brand building, and making a real difference in children’s lives, we’d love to hear from you.

Core Purpose

This leadership role is part of the Make-A-Wish UK Extended Leadership Team (ExLT) and is responsible for shaping and driving Make-A-Wish UK’s brand, communications and entertainment strategy. Ensuring the charity is powerfully positioned in the hearts and minds of the public as an organisation to support and donate to.
 
Leading a team of expert communications, content and digital specialists, the role will champion a strategic and scalable approach to brand, content, and communications. It will ensure our messaging cuts through across all internal and external touchpoints, consistently reflecting our mission to grant a wish for every eligible child.
 
The Head of Brand, Communications and Entertainment will also oversee the strategic development of key entertainment relationships, including celebrity talent, influencers, media partners, and broadcasters, to amplify our brand presence and support wider organisational objectives.
As a key member of the ExLT, this role will collaborate across departments to strengthen Make-A-Wish UK’s profile, build meaningful connections with stakeholders, and inspire audiences to engage with and support our cause.

Essential Criteria 

• Proven experience (5+ years) within senior level brand role including Head of Department or communications/strategy roles, ideally within the charity or not for profit sector.
• Demonstrated success in developing and delivering integrated communications strategies that drive awareness, engagement, and support. 
• Proven experience leading organisations through change and successfully embedding new delivery models to improve impact, efficiency, or engagement
• Knowledge of how to develop a consistent brand voice and style. 
• Ability to conduct market research, competitive analyses and research on potential target audiences.
• Strong understanding of digital communications, including social media, email marketing, and website content strategy.
• Experience managing crisis communications and safeguarding organisational reputation.
• Understanding of how marketing strategies relate to charity and income targets.
• Expertise in project management and ensuring teams meet timeline and budget objectives 
• Demonstrable experience of leading and managing high-performing teams. 
• Strong leadership and people management skills, with the ability to inspire, coach, and develop others.
• Ability to pivot between project details and big-picture goals.
• Strategic thinker with the ability to translate insights and data into actionable plans
• Collaborative mentality and openness to work with different stakeholders, internally & externally.
• Analytical mindset well-versed in quickly spotting trends 
• Exceptional stakeholder management experience and proven track record of working strategically with media, influencers, and entertainment partners to amplify brand messaging.
• Ability to manage competing priorities in a fast-paced environment, demonstrating flexibility and resilience. 
• Strong understanding of the charity sector and Make-A-Wish’s mission. 
• Proficiency in analytics and data-driven decision making. 
• Excellent networking and relationship building skills to meet strategic objectives

Key Responsibilities

Brand Leadership

• Lead the development and implementation of Make-A-Wish UK’s brand strategy, ensuring it reflects our mission, values, and commitment to children and families.
• Act as brand guardian, maintaining consistency and integrity across all communications and channels, and ensuring alignment with Make-A-Wish International guidelines.
• Use audience insights and market trends to evolve brand positioning, ensuring it remains relevant, compelling, and inclusive.
• Champion brand understanding across the organisation, enabling teams, volunteers, and partners to represent Make-A-Wish UK authentically and effectively.
• Identify and cultivate strategic relationships with media and brand partners, that amplify brand visibility and engagement. Leverage these collaborations to enhance brand equity, reach new audiences, and support long-term brand development goals.

Communications Strategy

• Develop and deliver a communications strategy that builds public awareness, deepens understanding of our mission, and inspires support.
• Lead the creation of impactful campaigns and storytelling that highlight the transformative power of a wish and the voices of children, families, and supporters.
• Lead on providing expert guidance to teams on integrated communications planning and execution, ensuring alignment across all public-facing activity.
• Manage crisis communications, safeguarding the charity’s reputation and ensuring clear, compassionate responses.
• Lead the development of a scalable and strategic framework for the delivery of organisational campaigns including service delivery, volunteering, fundraising and internal communications.
• Lead the development and implementation of a cohesive internal communications strategy and framework that fosters alignment, engagement, and a strong organisational culture

Entertainment & Talent Engagement

• Strategically manage relationships with entertainment partners, influencers, and public figures to amplify our message and support wish granting, fundraising, and events.
• Oversee entertainment-related activity, working with the team to develop consistent processes and high standards of engagement.
• Support the Talent Manager to cultivate new strategic partnerships with agencies and representatives to expand opportunities and increase visibility, ensuring alignment with our values and goals.

Digital & Media Engagement

• Lead the charity’s digital communications strategy, ensuring a vibrant, engaging presence across all platforms.
• Oversee the integration of digital marketing to support fundraising, awareness, and community building,
• Build and maintain relationships with media outlets, influencers, and partners to maximise positive exposure and advocacy.

Team Leadership & Collaboration

• Provide inspiring leadership and development for the Brand, Communications & Entertainment team, fostering a collaborative, inclusive, and high-performing culture.
• Support and role-model cross-functional collaboration, ensuring communications activity aligns with organisational priorities and supports other teams effectively.
• Represent Brand, Communication and Entertainment at the Extended Leadership Team (ExLT), contributing to cross-charity strategy, insight sharing and project delivery.
• Represent Make-A-Wish UK and nurture key relationships as required.

Measurement & Insight

• Work with the Head of Insights and Innovation to develop and apply insights to inform strategic planning.
• Define and track key performance indicators to assess the effectiveness of brand and communications activity, presenting to the senior Leadership Team and Board as required. 
• Capture and report on data and learnings, embedding continuous improvement and sharing best practice across the organisation.

Job Title:Communications and Marketing Officer

Reports to:Communications Manager

Location:Borough High Street, London SE1 (hybrid role, 2 days a week in the office)

Salary:£30,000

Contract:Two-year fixed term contract

Hours:Full time (35 hours)

Role overview:

We’re looking for an enthusiastic, positive and creative communicator to help our small team support and empower people living with a genetic bleeding disorder. 

It might sound obvious, but we need someone who loves communicating - whether that’s chatting to supporters at events, writing engaging content or creating eye-catching social media posts.You’ll immerse yourself in the wide range of work our small charity does and help us maximise its impact.

Your main focus will be on shaping and improving content and engagement on our social media channels, with support from our Digital Marketing and Content Manager, but this is a varied role with lots of opportunities to get involved in a wide range of projects. There’ll also be ample of opportunities to develop your skills and experience – both learning from members of the team and through external training. 

We’re really proud of the work we do. This year’s highlights include writing and launching a ground-breaking report on the treatment of women and girls, coordinating a nationwide celebration of sport and organising a weekend event for parents of children newly diagnosed with a bleeding disorder. On top of that, we offer complex support to those in our community impacted by the infected blood scandal.

This is a varied and rewarding role which you can make your own. If you can juggle lots of projects, keep good ideas flowing and want to make a difference to the lives of people with bleeding disorders and their families, we’d love to hear from you. 

Background and purpose

We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters. 

For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.

We want to ensure that everyone affected by a bleeding disorder:

• Lives the best life that they can 
• Never feels alone or isolated 
• Feels empowered and confident.

We do this by:

• Improving understanding about living with a bleeding disorder 
• Providing support at all life stages 
• Influencing and advocating on policy and access to treatment.

More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.

We are looking for a Communications and Marketing Officer to promote the vision, values and activities of the charity to grow our profile, membership and supporter numbers across the UK.

You will work closely with the small team at the Haemophilia Society to ensure a positive, engaging, consistent, regular and effective programme of communication. 

The Haemophilia Society is a member of the Charity Comms and Charity Digital organisations which offer a range of training opportunities.

Key duties & responsibilities

• Assume the day-to-day running of our social media channels, with support from our Digital Marketing and Content Manager. This includes planning, sourcing and creating content as well as monitoring the channels to ensure comments, queries and feedback is responded to as quickly as possible, liaising with relevant teams where necessary to formulate an agreed response
• Liaising with services, fundraising and public affairs to ensure engaging and informative messaging
• Work with all departments to create content to promote activities, drive member recruitment, fundraising and engagement
• Help to plan, source and create content for our twice-yearly members magazine Community Matters
• Be a guardian of our charity’s tone of voice and ensure it is appropriately used in communications, maintaining consistency and brand awareness 
• Work alongside our infected blood community, assisting with relevant updates
• Keep up to date on best practice within the charity sector and particularly changes to digital communications and codes of practice.

Person Specification

Key attributes

•Strong interpersonal skills, ability to collaborate, communicate and build relationships effectively at all levels

•Experience in planning, sourcing, creating and editing content for a range of social media channels

•Experience of creating digital content including photos, videos and graphics

•Excellent writing skills 

•Ability to manage own workload and juggle conflicting priorities

•A self-starter with a positive attitude and willingness to work in close collaboration with others across the organisation

•Good attention to detail and accuracy in preparing communications.

 Personal qualities

·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all backgrounds 

·Values-driven with a proven commitment to social inclusion and equal opportunities

·An effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and the Haemophilia Society.

Other requirements

• Experience of Adobe Suite is desirable
• Photography and/or videography skills are desirable
• Must be prepared to travel throughout the UK and to work varying hours including evenings and weekends as required
• Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment
• Undertake any other tasks that may be requested will be at the same level of responsibility and terms and conditions of employment.

The Haemophilia Society is an equal opportunities employer.

About us

Genetic Alliance UK is the national charity working to improve the lives of the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. We are an alliance of over 220 charities and support groups, uniting patient voices to campaign for timely diagnosis, better care, and improved access to treatments.

We host Rare Disease UK (the national campaign for implementation of the UK Rare Diseases Framework) and SWAN UK (the only dedicated support network for families of children with undiagnosed genetic conditions) and we run the annual Rare Disease Day campaign. 

About the role

This is a creative and purpose-driven role at the heart of our charity’s communications. As Senior Communications Officer, you’ll help us tell powerful stories, share our impact, and build connections with our members, supporters and partners.

You’ll lead on producing engaging digital content, managing our social media and newsletters, and keeping our website fresh and accessible. You’ll also support light-touch fundraising campaigns, helping us grow our income and supporter base.

This is an ideal role for someone who enjoys combining creativity with strategy, you’ll use your writing, design and digital skills to make our work visible and compelling, while ensuring the voices of those living with rare conditions remain at the centre of everything we do.

You’ll work closely with the Head of Membership and Communications and our new Director of Engagement and Impact, contributing ideas that strengthen how we engage all our audiences.

About you

We’re looking for someone who is:

• A strong communicator with at least two years’ experience in a communications role.

• Skilled in producing visual and written content for websites, social media and newsletters.

• Confident using digital tools (e.g. Canva, Adobe suite, Wordpress/Drupal).

• Organised, creative, and comfortable working both independently and collaboratively.

• Motivated by making a difference for people affected by genetic, rare and undiagnosed conditions.

Experience in the health, social care or charity sector would be an advantage, but curiosity and empathy matter just as much as direct experience.

What we offer

• Generous pension (5% employer, 3% employee)

• 25 days annual leave (pro rata) plus bank holidays

• Full office closure over Christmas and New Year

• Flexible, home-based working with supportive team culture

Location: Home-based (UK) – occasional travel required

Salary: £29,705 (pro rata £23,764 for 0.8 FTE)
Contract: Permanent, 28 hours per week (0.8 FTE)
Closing date: 27 November 2025