Communications and advocacy manager jobs
Community Fundraiser
Are you passionate about making a difference? Do you bring energy, positivity and a can-do attitude to everything you do? Prospect Hospice is looking for a Community Fundraiser to join our friendly and supportive team. This is your chance to use your empathy, enthusiasm and ability to inspire others to help local families facing life-limiting illness, making a genuine difference every single day.
As a Community Fundraiser, you’ll represent a charity that takes a person-centred approach to care, ensuring every interaction reflects our commitment to the people we support. By building strong relationships with community groups, businesses, and supporters, you’ll help secure vital funds that enable us to deliver compassionate, specialist care.
Hours: 37.5 hours per week (part time hours would be considered).
The Role:
As a Community Fundraiser, you will:
- Relationship Building: Develop and maintain strong connections with individuals, supporter and community groups, in-aid of fundraisers, clubs and associations, volunteers, and local businesses, attending events and inspiring supporters to achieve their fundraising goals.
 - Fundraising Coordination: Plan, manage, and promote a calendar of community activities, collaborating with the team to meet targets and ensure effective stewardship of supporters.
 - Manage and deliver key challenge events: (London Landmarks, Swindon Half, Cycle Challenge, Bath Half and others), overseeing budgets, suppliers and marketing to ensure value for money and meet net income targets.
 - Lead the annual Christmas Tree Collection: securing sponsorship, coordinating volunteers and logistics, managing the budget, and achieving the event’s income goals.
 - Representation and Advocacy: Act as a passionate ambassador for Prospect Hospice, representing the charity at events, cheque presentations, and meetings while championing its mission.
 - Compliance and Promotion: Work with the communications team to promote events, ensuring all activities adhere to fundraising regulations, health and safety standards, and safeguarding policies.
 - Flexible and Impact-Driven: Balance a flexible work schedule, including occasional evenings and weekends, to drive impactful fundraising efforts and exceed targets, supporting care for patients and families.
 
About you:
- Experience building relationships with diverse groups and individuals.
 - Strong organisational skills and the ability to manage a varied workload.
 - Excellent communication and public speaking skills.
 - A proactive and innovative approach to fundraising and supporter engagement.
 - Flexibility, as some evening and weekend work will be required to attend events and meetings.
 - Full UK driving licence and the access to a vehicle.
 
We offer a great range of benefits, including:
- 27 days holiday FTE plus bank holidays (rising with length of service).
 - Generous contributory pension scheme and life assurance.
 - Discounts with local retailers, gyms and service providers including Blue Light Discount Card.
 - Supportive induction, training and development.
 - Employee Assistance Programme.
 - Free parking on-site.
 
Enter the exciting world of professional fundraising with ample opportunities for growth and development. If you are passionate about making a difference and have the skills and experience to inspire community support, we would love to hear from you.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.
We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
We will review applications as they come in and therefore we may close the vacancy before the closing date. Candidates are therefore advised to apply early.
The client requests no contact from agencies or media sales.
Job Title: Ability Works Employment Support Coordinator
Location: Rochford, Basildon & Castle Point
Reports to: Ability Works Employment Manager
Salary: £16,438.50
Job Type: Part-Time, Permanent (22.5 hours per week)
Hamelin exists to reimagine life for individuals with learning disabilities and autism, enabling limitless possibilities. Hamelin is seeking a passionate, self-motivated and confident coordinator to support our expanding Ability Works project. In this diverse role, you'll play a pivotal part in ensuring our individuals meet their goals and create a lasting impact in our communities as well as being the first point of call for new individuals accessing the service.
Ability Works - This initiative focuses on enabling adults with learning disabilities and autistic people to gain meaningful and fulfilling paid employment. The project thrives on outcomes, motivation and a can-do approach.
This role is crucial in making sure we deliver exceptional service, stay compliant, and run our project efficiently— whilst ensuring our mission, vision and values are not compromised.
The Employment Support Coordinator will regularly meet with participants to listen, offer support and help them identify their best job match, reflecting their skills and aspirations.
In your day-to-day role, you will be striving to build, expand and strengthen the project whilst working closely with the Employment Manager to ensure all key performance indicators and any project targets are met. The role is responsible for onboarding individuals into the project as well as delivering face-to-face mentoring, work experience in and outdoors and coaching.
Project Skills:
- Support with the daily operations of the project scope.
 - Supporting individuals through CV production, profiling, interview techniques, attending interviews, workshops, job clubs and managing their health at work.
 - Adhere to the strategies to grow and enhance the projects, meeting the ever-changing needs of those we support.
 - Identify skills gaps for participants and offer Asdan short courses to support development.
 - Building relationships with community partners including DWP, Social Care and prescribers, and other charities and government organisations to gain referrals for the project.
 - Sourcing job opportunities for your participants through regular contact with key local employers.
 
Teamwork:
- Work in partnership with Hamelin’s service offer, especially the Links service and Opportunity Center.
 - Ensure the project remains a motivated team that aligns with our values and goals.
 - Report on the performance of the current project, providing feedback and support to ensure high standards of care and efficiency.
 
Compliance and Quality Assurance:
- Follow Hamelin’s policies and procedures to maintain best practices and regulatory standards.
 - Implement and oversee quality assurance processes, including gathering feedback from project participants and colleagues to keep improving our service delivery.
 - Engage with and become involved with continuing self-development.
 
Stakeholder Engagement:
- Identify, build and maintain strong relationships with project participants, families, local and health authorities representatives, and other key stakeholders.
 - Represent the Charity and service at meetings, events, and forums, advocating for the needs and rights of those we support.
 - Work closely with other teams and services within the charity to ensure a unified approach to care and support.
 
Business Development:
- Identify and exploit opportunities for expanding the service, from new partnerships and funding sources both inside and outside health and care to innovative care models.
 - Prepare and present feedback and data when required, to the Employment Manager.
 - Lead marketing and promotion of the service, boosting awareness. interest and attracting new project participants.
 
About You
It’s essential that:
- You have at least two years’ experience within a coordination/administration service for individuals with learning disabilities and/or autism.
 - You have a proven track record of successful project administration.
 - You hold a valid driver’s license and have access to a vehicle.
 - Be ready to work flexibly, which could include weekends and bank holidays. You might also be asked to work in different services as needed.
 - We are a values-driven charity, and it is essential that all our colleagues truly live out our core values which are - We think differently, We enhance lives and We are community.
 
It’s desirable that:
- You have experience working in a charity or non-profit organisation.
 - You have links within community services.
 - You have experience in IT systems.
 - You’re familiar with the local community and relevant stakeholders.
 
*Interviews to be held the W/C 17th of November*
Defining care for a better future
The client requests no contact from agencies or media sales.
Youth Development at Mission 44
As a youth-focused foundation, young people are central to our work. We view young people as active collaborators in creating an inclusive future. Our commitment is to share power, to ensure they have meaningful influence over the decisions that affect their lives, their communities, and the systems around them. Mission 44’s Youth Empowerment Strategy aims to ensure young people are embedded across all aspects of our impact work (including grantmaking, convening and campaigning), as well as helping us to shape our strategy, evaluate our impact, raise funds and awareness amongst key stakeholders.
In this newly established role of Youth Participation Officer, you’ll play a pivotal role in supporting and coordinating participation activities across the organisation, ensuring that young people are meaningfully involved, well-supported, and able to shape decisions and influence our work. Alongside this, you will support the team in launching and delivering an innovative programme created in partnership with our Youth Advisory Board.
We’re looking for someone who is passionate about youth empowerment, someone who is highly organised, and skilled at building trusted relationships. You will be a proactive problem-solver, able to balance multiple priorities while ensuring young people feel supported and heard. If you’re motivated by creating opportunities for young people to drive change, we’d love you to join our team and help us strengthen the impact we make together. Please note: this role involves some evening and weekend work.
The client requests no contact from agencies or media sales.
Job Purpose
The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.  
The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users.  The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes. 
Key Tasks
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Act as the first point of contact for all referrals over the weekend across both hospitals.
 
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Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
 
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Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
 
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Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available.
 
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Collect feedback from service users and upload to case management system.
 
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Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
 
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Deputise for the manger at discharge planning and other meetings as required.
 
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Support hospitals to improve the patient’s experience of the discharge process.
 
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Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
 
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Work collaboratively with other agencies providing support services.
 
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital.
 
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Plan and develop person centred interventions to provide short term support for people after hospital discharge.
 
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Deliver the front-line support services over the weekend
 
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Provide occasional cover for the A/L of other Project Officers
 
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
 
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Supervise, support and develop DSWs and volunteers in your service.
 
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Liaise with the handyperson service about referrals and jobs for service users.
 
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Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
 
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Arranging access visits to service user’s homes.
 
Administration
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Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
 
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Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
 
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Ensure wards have good supply of service leaflets and referral forms.
 
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Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
 
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Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
 
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Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
 
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Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL
 
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Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
 
Quality
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Be familiar with and to implement AUKEL policies and procedures.
 
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Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
 
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Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
 
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Respond to safeguarding or other concerns and make appropriate reports and management action
 
Liaison
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Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
 
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Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
 
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Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
 
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Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
 
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Liaise with contractors to arrange deliveries and works to service user’s homes.
 
General
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Meet regularly with your line manager for support, supervision and appraisal.
 
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Attend team and staff meetings, (and other meetings) as required.
 
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Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
 
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Undertake any training required to fulfil the post.
 
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Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
 
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Work within AUKEL’s expectations of professional boundaries and confidentiality.
 
Functional Links
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The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
 
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Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.
 
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience 
Essential 
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Minimum of 2 years’ experience of working within a health or care setting.
 
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Experience of using IT systems to record work done.
 
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Experience of supporting colleagues (this could be in a non- managerial position)
 
Desirable
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Experience of working within a hospital setting
 
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Experience of managing and developing staff.
 
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Experience of working with older people
 
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Experience of conducting assessments and risk assessments.
 
Knowledge & Understanding 
Essential 
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Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
 
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Understanding of the needs of patients who may lack family or other support.
 
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Understanding of the needs of lone workers whilst working in the community.
 
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Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
 
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Understand of and commitment to equity, diversity, inclusion and dignity.
 
Desirable
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Knowledge of CQC fundamental standards
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Understanding of NHS hospital discharge procedures
 
Skills/Attributes
Essential
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Excellent interpersonal skills
 
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Excellent verbal and written communication
 
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Intermediate IT skills
 
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Excellent planning and organisational skills
 
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Ability to work calmly under pressure.
 
Additional Requirements
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This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
 
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The role is required travel across East London
 
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Flexibility in working hours to meet organisational needs.
 
Additional Information
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This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
 
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In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
 
The client requests no contact from agencies or media sales.
Position: Director of Service Delivery 
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £73,653 per annum, plus excellent benefits
Salary Band and Job Family: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Delivery team are responsible for: virtual support hub, community support teams, service comms and engagement
Our Director of Services Delivery will be:
- providing strategic direction and leadership to our Service Delivery function, spanning services such as a helpline, digital and remote, and community engagement
 - taking overall responsibility for and providing thought-leadership to our strategic approach for all national and community service delivery, as well as our engagement and comms across our Services and Support
 - ensuring our Services and Support are delivered to a consistently high standard and be accountable for the performance of our services in our Live Well activity.
 - using evidence and insights, development and delivery of a UK-wide Service Delivery and Development strategy that ensures our services achieve maximum reach and impact, responding to the evolving needs and priorities of people with MS, and their families and carers.
 - leading ongoing development and continuous improvement of MS Society’s service delivery operating model, responding to evolving needs and external environment to drive cultural change and inspiring staff and volunteers.
 - leading by example, encouraging and role modelling transparency, learning from failure, reducing complexity, user centricity, collaborating, and seeking feedback and ideas from all
 
We’re looking for:
- substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels.
 - proven success in setting and delivering strategic plans and achieving long standing impact.
 - able to provide sector-leading thought-leadership and strategic expertise within Service Delivery of similar type services and scale.
 - proven analytical skills and the ability to use data to inform decisions and improve services through development and embedding of strategic transformation.
 - proven experience of delivering significant and sustainable business benefits through change programmes.
 
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
 - More annual leave entitlement, based on length of employment
 - Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
 - Flexible working options
 
Caring for you and your family
- Generous sick pay entitlement
 - More sick pay entitlement, based on length of employment
 - Opportunity to buy and sell annual leave in each calendar year
 - Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
 - Enhanced leave for new parents
 - Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
 - Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
 - 10 days paid disability leave a year, pro-rata for part-time
 - 10 days paid carers’ leave a year, pro-rata for part-time
 - Cycle to work scheme
 - Death in service scheme
 - New family-friendly benefits, including paid leave:
	
- In the event of miscarriage or still birth
 - To support fertility treatments
 - For antenatal appointments for both parents
 
 
Thinking about your finances
- Enhanced salary sacrifice pension scheme
 - Discounted season ticket loan and interest-free emergency loans
 - Give as you earn to support other charities of your choice before tax
 - New employee portal including lifestyle savings vouchers and personal wellbeing
 
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
 - Yearly internal apprenticeship opportunities
 - New, modern offices that embrace working together both in-person and remotely
 - Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
 - Active and supportive internal employee networking groups for collaboration and peer support
 - 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
 - 2 days paid leave a year for volunteering with other charities during normal
 
Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an Independent Sexual Violence Advisor (ISVA) to join our friendly team of ISVAs at RASASC Guildford. This is a full time position - 5 days/week (35 hours), but we would consider 4 days/week (28 hours) for the right person.
We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.
RASASC Guildford is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people aged over 13, from across Surrey since 1992.
We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish.
We also provide one-to-one counselling, group work, youth counselling, a support line, and a family support programme.
Volunteers are an important part of the work we do. Volunteers staff our support line and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse.
ISVA
ISVAs are survivor-focused advocates, who support survivors of recent and non-recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support and this will vary from client to client.
This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes.
You will be part of a dedicated, experienced, and friendly team. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients.
You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader.
We welcome applications from all candidates but are particularly looking for those who can demonstrate the experience listed in the essential criteria of the person specification, and especially from those who can evidence the desirable skills and/or have an existing ISVA qualification.
Job Description
- To support survivors of rape and sexual abuse.
 - It is the responsibility of the ISVA to impartially advise the client on all options open to them, such as the Criminal Justice System, SARC, sexual health clinic and other local services.
 - The ISVAs are expected to balance a caseload that includes survivors progressing through the criminal justice process as well as survivors that have decided not to report, or who are no longer in the criminal justice process.
 - The ISVA will be based at Guildford RASASC but will be expected to travel throughout Surrey.
 - The ISVA is expected to carry out other duties from time to time which are broadly consistent with those in this document, as the job description cannot cover every issue which may arise within the post.
 
Key Tasks
· The ISVA will provide a survivor-focused, independent service, distinct from the role of a crisis worker or counsellor.
· Undertake risk assessment and support needs analysis with survivor and develop a support plan for the survivor.
· To provide advice and support across a wide range of issues, such as housing, health and education, that will help to support the survivor and ensure their ongoing safety in the aftermath of the abuse.
· Manage caseload and maintain necessary case files and records including monitoring information as required under funding conditions and by RASASC.
· To provide expert advice and support in relation to issues and the impact of rape and sexual abuse on this client group to other members of the ISVA team as well as the wider RASASC team.
· The ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. This training is currently delivered virtually but subject to change, possibly face to face in Rugby or Manchester over six modules. Each module is taught over two consecutive days to minimise the amount of time ISVAs are away.
· Fulfil relevant monitoring processes as requested by the ISVA Team Leader or the Fundraising Manager.
· to attend monthly one to one supervision with team leader and monthly clinical supervision
Personal Specification
Experience:
Essential
- Excellent interpersonal skills and communication skills
 - Excellent organisational skills and a proven ability to prioritise workload, including time management skills
 - Experience of working with vulnerable people
 - Knowledge and understanding of child and vulnerable adult protection procedures and information sharing protocols
 - Handling confidential information
 - Ability to work on your own and as part of a small team in a busy and challenging environment
 - Full driving licence and car that can be utilised for work purposes.
 
Desirable
- Case Management skills – ability to accurately maintain records
 - Crisis management skills – including risk management
 - Knowledge and commitment to multi-agency partnership working.
 - Experience of delivering presentation/training.
 - Experience of working with survivors of rape and sexual abuse and an understanding of the variety of issues affecting survivors
 
In return, we can offer you 25 days annual leave (pro rata for part time hours, eight public holidays (pro rata for part time hours) contributory pension scheme and reimbursement of travel expenses at 45p per mile.
Application
We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.
If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you, or please complete the application form.
This recruitment will close by Wednesday 19th November at 12 noon
Please note that early applications are encouraged as the advert could close early if a suitable candidate is appointed
How to Apply: Please download the application form from RASASC Guildford's website.
The client requests no contact from agencies or media sales.
Personal Independence Coordinator Team Leader Salary £31,489 Full Time 35 hours per week
Do you want a job that makes a positive difference in people’s lives?
Age UK Croydon’s very successful PIC service for older people in Croydon is recruiting for a new Personal Independence Coordinator Team Leader.
PICs work alongside health and care professionals, adopting a multidisciplinary approach to working with people who have long term health and social care needs. The PICs provide critical links between formal health and social care services and the wider community support networks.
If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.
Full training will be provided; the important qualities we are looking for are:
 Excellent communication and listening skills
 A positive attitude and the ability to problem solve
 A cheerful, friendly and outgoing personality
 The ability to work flexibly, alone and as part of a team
Closing date for applications: 9am Wednesday 12th November
Interview Dates: Tuesday 18th November 2025
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
 - Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
 - Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
 - Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
 
About the role
The resettlement team provides advice and support for refugees on resettlement and relocation schemes to help them access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group.
The Refugee Council work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside to deliver the regional Resettlement programmes including the UK Resettlement Scheme, Afghan resettlement programmes (ARAP and ACRS), VPRS and VCRS. The resettlement team provides advice and support for resettled refugees to help them access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group.
The Refugee Council work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside and Bassetlaw to deliver the regional Resettlement programmes. The Senior Resettlement Worker will work closely with the management teams in Migration Yorkshire and the relevant Local Authorities. The Senior Resettlement Worker will work with the Area Manager co-ordinate the work of the resettlement teams in South Yorkshire. Along with the Area Manager Senior Resettlement Workers are responsible for the line management Resettlement Workers, who deliver direct services to clients and support with complex cases including safeguarding.
The South Yorkshire Resettlement Team works from the Sheffield office. This role will involve a hybrid of home and office work with outreach in the community. The role involves work across South Yorkshire including Doncaster, Rotherham, Sheffield and some work in Bassetlaw.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
 - Employee Assistance Programme
 - Pension Scheme
 - Work Life Balance Policies
 - Employer-Sponsored Volunteering
 - And more.
 
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 6 November 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Are you interested in meeting people and building relationships with supporters? As a Community and Events Fundraiser for MyVision Oxfordshire, you will play an integral part of the fundraising team, leading on our work with supporters in the community and supporting the team to fulfil its income targets.
MyVision Oxfordshire is a long-established charity supporting anyone in the county living with sight loss. We provide a range of services across Oxfordshire including information and advice, equipment provision, technology training, befriending, clubs and groups, children's events and much more.
This is a key role to develop and implement strategies to raise funds through community engagement and events. You will work with our fundraising team to identify opportunities, build relationships, and execute fundraising initiatives that support MyVision Oxfordshire’s objective of supporting visually impaired people in the county.
The client requests no contact from agencies or media sales.
Fixed Term, Full time
Circa £40,000 plus competitive benefits
Do you want to make a difference?
Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk and in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
Working at the Fund means you can play your part in changing the lives of people who serve or have served in the RAF and supporting them some of lives challenges.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join The RAF Family and play your part in making a difference.
Respite and Care Executives play a significant role in enabling our beneficiaries to continue to be independent for as long as possible and when/if they require formal care, they can support them during this time too. They work closely with the Advocacy Team and the Friendships and Connections team to ensure that all their needs are met.
We are looking for a candidate to cover Maternity Leave for 14 months. They will work alongside the current post holder and the other team members for 2 months to learn the role and take over existing cases. They will form part of the existing Respite, Care and Advocacy Team and work closely with other members of the team as well as other colleagues in the Operations Directorate (mainly Welfare).
An articulate communicator with IT skills suited to working in a paperless environment, you must be able to demonstrate an ability to relate to people of all ages as well as professionals such as external case working organisations, RAF stations, care providers, those who have lasting power of attorney (LPA). You must have an understanding of the social care system and the Mental Capacity Act.
The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Wednesday 12th November 2025, 5:00pm. Preferred start date will be early December.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Basic DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Programme & Partnership Lead - Colombia
Permanent. Full time
Location: Bogota, Colombia
Salary: 164,778,543 Colombian Pesos per year
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
Please note, applications and CV submissions to be in English only.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Partnership & Strategy Lead, the Programme & Partnership Lead for Colombia will be the most senior and key programme, partnership and lead role for each priority country, maintaining oversight of a dynamic and responsive partner portfolio that aligns with organisational values and goals.
The post-holder will ensure Christian Aid's work in partnership employs a decolonised approach to improve locally led work and maximise impact. The role is key in exploring and contributing to multi country programme initiatives across the cluster. The role provides
oversight and leadership to embed a culture of impact. The role plays a lead role in convening spaces with partners and key stakeholders, including faith leaders, and catalysing for change. It plays a key role in strengthening civil society, and fostering coherent linkages among programme, humanitarian and advocacy interventions across priority countries.
The role works collaboratively with partners to shape our response to poverty across the priority countries, to enable a culture of continuous learning. The role leads on ensuring that initiatives contribute to impact in CA’s four global thematic areas.
Some of the main responsibilities of the Programme & Partnership Lead - Colombia include:
- Drive and lead the programme/project delivery ensuring that it is connected to work across the cluster.
 - ‘Horizon scan’ to identify new potential partners that would enhance impact, and review portfolio under each of the 4 CA thematic areas (plus sub-themes of resilience, protection and inclusion) to maximise impact.
 - Drive and enhance collaboration with partnerships and Christian Aid (convening) to effectively co-design, develop, plan, budget, implement, evidence, learn and communicate the impact from interventions within the programme. This will involve strengthening our collaboration with church leaders and FBOs, as part of bringing to the fore our faith identity and aligning with organisational values and goals.
 - Manage a priority programme partner portfolio and ensure a collaborative approach in project design and delivery with partners to drive meaningful change.
 - Be accountable for donor reporting and compliance, supporting proposal co-development and design with partners to foster a mindset of support and connection
 - Lead in convening regular programme review, learning and reflection spaces with partners and key stakeholders, and when we bring CSOs together to enhance our mutual impact.
 - Lead on representation for the programme and on country specific issues, and on ACT Alliance collaboration, including exploring joint programming.
 - Lead on cross programme sharing and learning, to foster a culture of continuous growth and development.
 - Manage and support Programme Partnership Coordinators and Government Liaison Officer to ensure operations provide a strong underpinning for our programme, ensuring high-quality and consistent delivery that aligns with organisational values and goals
 
About you
Who we are looking for
Essential:
- Master’s Degree ideally in development studies, social sciences or substantial equivalent professional experience.
 - Fluent in English and Spanish (bot written and spoken)
 - Demonstrable experience of living and working in a developing country.
 - Substantial experience of collaborative approaches for programme appraisal, financial management, working with partners and capacity sharing with local indigenous partner organisations.
 - Substantial management experience.
 - Detailed understanding of development issues and key poverty drivers in the context of the specific priority programmes.
 - Detailed understanding of development issues in the context of priority countries, of programme management tools and techniques, including financial management tools.
 - Detailed understanding of organisational development and working on new operational models.
 - Highly developed analytical skills.
 - Highly developed problem-solving ability.
 - Developed report writing skills.
 - Highly developed communication skills which are written, verbal and presentational.
 - Highly developed stakeholder engagement skills.
 
Desirable:
- Substantial experience working with decolonised and localised partnership approaches.
 - Substantial experience working with the private sector or private sector-led development programs.
 - Substantial experience in multi-sectorial knowledge and/or experience in the four Christian Aid thematic areas.
 
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Position: Head of Volunteering
Type: Full-time (35 hours a week), permanent 
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Head of Volunteering is a key leadership role in our Services and Support directorate, as part of our Services Development function.
We rely heavily on our volunteers to support our mission and improve the lives of people affected by MS. Our volunteers who generously donate their time are critical to our success.
Our volunteers play an important role in:
- fundraising events
 - delivering resources to people affected by MS
 - advocating for MS research and policy
 - providing care and support to the MS community
 
Our Head of Volunteering will be:
- leading on the development and implementation of the organisation's volunteering strategy
 - growing organisational capacity and capability in volunteering, maximising the unique contribution volunteering can make to support the MS Society's strategic aims.
 - leading a team who will support our volunteer journey, volunteer experience and volunteering systems, developing a high-performing and motivated culture within teams.
 - ensuring volunteer-related policies, products and procedures are aligned with sector best practice and opportunities are increased to support the engagement and retention of volunteers, leading to an increase in flexible volunteering roles and volunteers.
 - seeking new opportunities to grow and develop volunteer capacity, engagement and impact.
 
We’re looking for:
- extensive experience of development and successful implementation of a volunteering strategy or plan
 - a proven track record of operating at a senior level within a volunteering function or organisation, engaging significant numbers of volunteers.
 - significant experience in developing and implementing volunteer journeys, policies and processes focussed on improving the volunteer experience.
 - substantial experience of successfully leading and managing a large and geographically dispersed teams of staff and volunteers, embedding change and fostering a high performing culture.
 
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
 - More annual leave entitlement, based on length of employment
 - Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
 - Flexible working options
 
Caring for you and your family
- Generous sick pay entitlement
 - More sick pay entitlement, based on length of employment
 - Opportunity to buy and sell annual leave in each calendar year
 - Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
 - Enhanced leave for new parents
 - Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
 - Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
 - 10 days paid disability leave a year, pro-rata for part-time
 - 10 days paid carers’ leave a year, pro-rata for part-time
 - Cycle to work scheme
 - Death in service scheme
 - New family-friendly benefits, including paid leave:
	
- In the event of miscarriage or still birth
 - To support fertility treatments
 - For antenatal appointments for both parents
 
 
Thinking about your finances
- Enhanced salary sacrifice pension scheme
 - Discounted season ticket loan and interest-free emergency loans
 - Give as you earn to support other charities of your choice before tax
 - New employee portal including lifestyle savings vouchers and personal wellbeing
 
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
 - Yearly internal apprenticeship opportunities
 - New, modern offices that embrace working together both in-person and remotely
 - Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
 - Active and supportive internal employee networking groups for collaboration and peer support
 - 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
 - 2 days paid leave a year for volunteering with other charities during normal
 
Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Community Builder (Community Development) – Inverness
Salary: Up to £33,995 per annum
Location: Remote in Inverness with travel within the UK. See the “Please Note” section below for further details.
The vacancy
We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team working to support local veterans to take an active role in their communities. If you believe in the power of strong, connected communities, this role is for you.
Please see below for more information on what just might be your future role.
About The Role
As a Community Builder, you will be at the heart of our charity’s ambition to reach seldom-heard members of the Armed-forces Community (AFC) and engage them in creating positive action that strengthens wider connections.
You will identify the strengths, passions and interests within the AFC, foster meaningful connections with the wider community, and utilise these to create meaningful and sustainable outcomes.
About You
You will be a highly motivated and dynamic individual who is passionate about collaboration and community-led change. You will have experience of engaging and supporting people in a community, charity, education, social care, housing, youth work, or other people-focused role using a range of facilitation tools, techniques and Community Development skills. You will need experience of working in a community setting with a diverse range of people and interests. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which will be essential in creating positive, lasting change.
We are looking for someone with:
- 
	
A Community Development qualification and/or transferable Community Development skills and experience.
 
- 
	
A basic understanding of the Asset-Based Community Development approach (ABCD) is required however full support and development of this practice and our internal ways of working will be provided.
 
- 
	
Strong communication and interpersonal skills, with the ability to build relationships that drive action.
 
- 
	
A track record of successful collaboration with internal and external partners and stakeholders.
 
- 
	
Effective and efficient organisational and IT skills.
 
PLEASE NOTE:
- 
	
The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered). The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.
 
- 
	
There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.
 
- 
	
The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.
 
- 
	
The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check
 
About the Team
You’ll be joining a dynamic team of community development professionals who are passionate about supporting people to make a difference where they live. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Community Development Managers and the Community Builders strengthen local communities using the resources and networks that are readily available.
Please see the job description for more details.
Closing date: 9th November 2025
Please note: We may close this vacancy early should we receive a high volume of strong applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Admissions Officer
Reports to: Head of Language Programme
Location: Hybrid work with 40% from Breaking Barriers’ office in London, Manchester or Birmingham
Hours: Full-time (37.5 hours per week), part-time considered. Open to flexible working.
Contract: Permanent
Overall purpose
The Programme Admissions Officer will be responsible for processing client applications, including conducting initial calls, checking eligibility and signposting where applicable. They would then flag new applicants with the relevant team/programme. This role is the gateway to accessing our services and plays a critical role in providing a positive and seamless client experience. As we enter a new and exciting stage of strategic development, this role has the potential to grow and develop in line with our evolving service model.
To view the full job description and person specification, as well as details on our accesible recruitment process, please view the attached recruitment pack.
Other considerations
- 
	
As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
 
- 
	
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
 
Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect, and for their views, wishes and beliefs to be fully considered when deciding action.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
 - What skills you would bring to be successful in this role
 - Any experience you would like to highlight
 - Any reasonable adjustments you require for the interview process
 - Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
 
Closing date for applications is Sunday 16 November at 11:30pm. Please note, interviews will be held online on a rolling basis so please apply as soon as possible to avoid disappointment.
We are proud to be a member of the Experts by Experience Employment Initiative, which advocates and supportd organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and / or are from a refugee background.
If you are an expert by experience (a refugee or migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support with your job application from the Experts by Experience Employment Network. Please reach to HR Manager, Caroline Meechan for further details (we are unable to include email addresses in this advert but you can find contact details in the recruitment pack).
                If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining: 
- Why you are interested in the role 
- What skills you would bring to be successful in this role 
- Any experience you would like to highlight 
- Any reasonable adjustments you require for the interview process 
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an  interview to all disabled applicants who meet the minimum criteria for the role).
            
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Our community sponsorship work fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme.
About
This is a rare opportunity to combine strategic leadership, policy influence, and grassroots impact. As Head of Community Sponsorship, you’ll be at the forefront of one of the UK’s most inspiring community movements. Citizens UK played a pioneering role in bringing community sponsorship of refugees to the UK and now leads national programmes helping hundreds of people find safety, belonging, and a new start.
You’ll oversee national delivery of our sponsorship work, manage a talented cross-functional team, and shape the future of the UK’s refugee resettlement system. From working with community organisers and local groups to engaging senior policymakers and funders, your leadership will help grow a movement that places compassion, collaboration, and lived experience at its heart.
We’re looking for a mission-driven leader who can think strategically, build partnerships, and inspire others, someone who believes that ordinary people can achieve extraordinary things when they act together. If you’re ready to help shape the next chapter of the UK’s refugee welcome story, we’d love to hear from you.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis, it called for a Canadian-style scheme in 2015, which led to the UK government launching its own programme in 2016. Citizens UK was instrumental in shaping the policy and later established the Sponsor Refugees programme in 2017 Through training, advocacy, and coordination, it has helped hundreds of local groups welcome refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots mobilisation with national advocacy to build a sustainable, community-led model of refugee resettlement.
Main Responsibilities
As Head of Community Sponsorship at Citizens UK you will lead the complex strategic and operational delivery of the Sponsor Refugees programmes. This currently includes funded work to deliver a second phase of the Communities for Afghans programme to welcome 125 Afghan refugees as well as oversee the development of influencing work around the UK Government’s forthcoming sponsorship reform agenda. The post-holder will oversee a cross-functional team, ensuring that goals around refugee resettlement, host and sponsor recruitment, and strategic partnerships are met. This includes managing project performance through effective monitoring and evaluation, aligning operations with the organisation’s business plan, and integrating teams to deliver impactful results. The role also involves coordinating outreach to grow the network of hosts and community sponsorship groups, while embedding refugee voices in strategic planning and promoting meaningful community engagement.
In addition to project leadership, the Head of Community Sponsorship will drive organisational development by fostering collaboration, developing sustainable funding strategies, and ensuring alignment with Citizens UK’s broader migration and transformation goals. They lead relationship management with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning staff management, communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and sustaining its national impact.
Working as the Head of Community Sponsorship for Citizens UK, initially reporting to the Director of Communications and External Affairs, your main responsibilities will include:
Contribute to Citizens UK and Project Strategic Objectives
• Demonstrate ability to initiate and lead large-scale, national-level community sponsorship programmes that reflect and advance Citizens UK’s mission.
• Develop and implement strategic approaches that integrate community organising with refugee resettlement policy influence.
• Build and grow innovative that centre lived experience and drive systemic impact.
Build and Manage Projects & Achieve Work Targets Effectively
• Oversee multiple complex projects with national reach, ensuring targets on refugee resettlement, host recruitment, and strategic partnerships are achieved.
• Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals.
• Establish systems for performance tracking, evaluation, and continuous improvement across project streams.
Learning, Expertise, Wellbeing & Inclusion
• Lead the team in learning and reflective practice, ensuring up-to-date expertise on sponsorship policy, refugee needs, and civic engagement models.
• Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects.
• Influence and lead the integration of equity, wellbeing and refugee voice into strategic decisions and delivery frameworks.
Develop and Manage External Relationships
• Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), delivery partners and civil society institutions.
• Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader.
• Ensure stakeholder experience is consistently excellent and take the lead on resolving reputational risks or tensions.
Communications
• Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums.
• Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership.
• Ensure communications align with ethical storytelling principles and amplify sponsor and refugee voices responsibly.
Develop and Manage Internal Relationships
• Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures.
• Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK teams.
• Contribute to senior leadership structures, including strategic planning processes and transformation initiatives.
Generate Income and Resources
• Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work.
• Develop and lead high-value funding partnerships with trusts, foundations and strategic donors.
• Demonstrate strong budget oversight and ensure effective use of financial and human resources in sponsorship delivery.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D)
Management or leadership qualification, or relevant CPD in project or programme management, public policy, or team leadership (D)
Experience
Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E)
Demonstrable track record of strategic leadership in a charity or community-focused setting (E)
Experience of managing cross-functional teams to deliver against ambitious organisational goals (E)
Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E)
Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D)
Demonstrable experience of driving collaborative campaigns or outreach efforts that engage diverse communities (E)
Key skills and knowledge
Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E)
Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E)
In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E)
Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E)
Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E)
Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E)
Strong analytical and problem-solving skills – able to assess complex challenges, identify risks, and implement effective solutions (E)
Personal qualities & values
A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E)
Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E)
Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E)
Committed to embedding refugee leadership and lived experience into programme design and delivery (E)
Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E)
Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E)
Willingness to work occasional evenings or weekends, and to travel when necessary to support programme delivery (E)
The client requests no contact from agencies or media sales.