Communications and engagement manager jobs

The Church of England's national Vocations Marketing Communications Lead will lead bold and engaging communications that bring ministerial vocations to life for people across the Church. Through inspiring storytelling, impactful campaigns and strong partnerships, you'll help more people discover, discern and pursue their calling to play their part in God's story.

Job Description

Main duties and responsibilities

Manage the DUK project portfolio

• Become a subject matter expert in applied and translational research in DMD, allowing informed decision making and effective communication with key stakeholders
• Support identification of new project and collaborative opportunities, including the ongoing management and delivery of our applicant-led funding call
• Support the Director of Research and Development in project scientific review, working with the Scientific Advisory Board, Patient Advisory Board, Senior Leadership Team and DUK Board of Trustees
• Manage project development and initiation, including contracting, the development of detailed project plans, including go/no-go milestones, and budgets
• Manage and oversee project delivery, including monitoring of progress, according to agreed timelines and deliverables (including written updates and formal reports), and managing project finances, including reviewing and approval of invoices and monitoring project expenditure
• Support research budget forecasting in liaison with the finance team and the Director of Research and Development, and ensure compliance across the project portfolio
• Build and manage relationships with external partners and maintain regular communication through the project life cycle
• Support the Director of Research and Development to identify areas of strategic focus to inform the development of new research programmes
• Contribute to and support the development of DUK led research proposals for external funding and work with the income generation team to identify opportunities for research funding

Research governance and processes

• Maintain and improve, as relevant, internal processes for research management and governance
• Act as system owner for the research functions within DUK’s CRM (Salesforce), maintaining records and driving process improvements for grant workflows and monitoring
• Support the Director of Research and Development in research governance activities
• Support the Director of Research and Development to ensure compliance with the Association of Medical Research Charities (AMRC) requirements, such as - contributing to annual data collection and surveys; implementation of AMRC processes and reviews recommendations, as relevant; keep up to date with relevant news and opportunities for training, collaboration and networking

Support the Director of Research and Development on the following external engagement activities

• Development and implementation of outreach and engagement activities in the DMD patient and research community to inform areas for research focus and prioritisation
• Scoping and development of formal and informal strategic partnerships and relationships with key stakeholder organisations (e.g. membership societies, other charities, consortia etc)

Support delivery of DUK flagship strategic programmes

DUK has strategic programmes in clinical research access and capacity, care standards and care access, assistive technologies and patient data. Under the oversight of the Director of Research and Development and working closely with the relevant programme team:

• Coordinate key programme updates and discussions between the DUK team and the programme teams
• Working with DUK comms team, support the development of external comms and marketing
• Working with the Director of Research and Development and the programme teams, support development of new initiatives and external funding opportunities

Other key responsibilities

• Provide general research admin support (e.g. arrange research meetings, both internal and external, prepare agendas and take minutes)
• Work with DUK comms team to identify case studies and success stories and support the development of the research comms strategy
• Coordinate research comms and work with the Director of Research and Development and comms team to ensure all research content is accurate and appropriate
• Work with the income generation and comms teams to provide updates to our key co-funding partners
• Support the collection of portfolio data across all programmes for DUK KPIs and to support DUK impact report development
• Coordinate and deliver research led events and support the Director of Research and Development in the agenda and content development for the annual Duchenne UK New Horizons conference
• Travel across the UK to attend meetings with partners

The Hygiene Bank is looking for a creative, strategic and proactive Communications & Marketing Manager to raise awareness of hygiene poverty, strengthen our influence and inspire people, businesses and communities to take action. This pivotal role will shape our voice as a growing national charity, leading communications and marketing activity across the organisation and with an exciting range of partners. 

Working collaboratively across the organisation and with external partners, the postholder will protect our brand integrity and ensure our messaging is clear, ethical and impactful. They will help amplify the voices of people experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. This is a varied, creative and meaningful role at the heart of our mission to ensure everyone has access to the hygiene essentials they need.

ABOUT THE HYGIENE BANK 
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.

At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change. 

You can read more about our work on our website.

KEY RESPONSIBILITIES 

1. Communications Plan and Content Creation

• Develop and deliver the annual communications and marketing plan, working with senior leadership to align activity with organisational priorities. 

• Plan, create and manage high-quality written, visual and multimedia content across media, social media, newsletters, presentations, speeches and campaign collateral. 

• Ensure all communications are accurate, impactful and consistent with The Hygiene Bank’s mission, values, tone of voice and brand guidelines. 

• Translate complex or sensitive issues around hygiene poverty into compelling stories that engage supporters and partners. 

• Provide strategic communications support for key campaigns and partnerships, including National Hygiene Week, fundraising campaigns and work with partners such as Boots, Unilever and smol. 

• Oversee approval processes, brand resources and organised filing systems for communications materials. 

2. Digital Strategy and Implementation 

• Lead digital planning, delivery and maintenance across the website, email, social media and digital campaigns. 

• Manage digital advertising activity, including paid social, Google Ads and SEO, ensuring activity is effective and delivers strong return on investment. 

• Oversee analytics, reporting and insight-driven optimisation, using performance data to guide your own work and the work of the Communications Officer. 

3. Ambassadors and Influencers 

• Build and nurture relationships with ambassadors, influencers and public supporters. 

• Develop briefs, guidance and campaign plans for influencer activity, ensuring messaging aligns with organisational values and priorities. 

• Identify opportunities to amplify diverse lived experiences and voices. 

4. Events and Campaigns 

• Lead promotional activity for national and regional events, campaigns and awareness moments, including activity with brand and corporate partners. 

• Support branding and communications for in-person and digital events, producing event-related content such as photography, video and social media. 

• Collaborate with corporate partners to produce co-branded communications and collateral that protect our brand integrity and align with partner requirements. 

5. External Engagement and media 

• Lead communications for collaborative campaigns, including End Hygiene Poverty with In Kind Direct, coordinating activity, messaging and campaign assets. 

• Build relationships with sector organisations and partners to amplify shared campaigns, priorities and messaging. 

• Secure local, regional and national media coverage, working with external agencies to develop broadcast, print and online opportunities. 

• Produce press releases, statements, case studies and briefing materials to support proactive and reactive media activity. 

• Manage suppliers, agencies and freelancers, including budgets where required. 
   

6. Data and Monitoring 

• Monitor communications performance using analytics and performance data, ad use insights to improve performance. 

• Prepare an annual review of communications performance and learning to inform future planning. 

7. Team and Internal Communications 

• Work collaboratively with staff and volunteers to support organisation-wide communications needs, providing guidance on messaging. 

• Line manage, support and develop the Communications Officer, empowering them to succeed in their role. 

• Provide responsive and practical communications support to colleagues across the organisation. 

 
PERSON SPECIFICATION 

With a strong alignment to The Hygiene Bank’s values, you will have: 

• Outstanding written communication skills across a range of media, from social media content to case studies. 

• A creative mindset, with the ability to find engaging and innovative ways to communicate our work. 

• An appetite for change, learning and continuous improvement. 

• Excellent organisational skills, with the ability to work independently, manage competing priorities and deliver under pressure. 

• Strong interpersonal skills, with the ability to build effective relationships with colleagues, volunteers, corporate partners and community organisations. 

• Experience of line management, with the ability to support, develop and empower others. 

• A proactive, collaborative and can-do approach. 
   

This job description and person specification outlines the major components of the role but is not intended to be exhaustive. 
 
EXPERIENCE 

With experience working in communications and/or marketing, you will be able to demonstrate: 

• Experience using a range of communications and digital tools, including content creation, email marketing, website, social media, analytics and CRM platforms. 

• Strong copywriting skills, adapting content for different audiences, channels and formats. 

• Experience producing high-quality marketing and communications materials across digital and offline channels. 

• Experience communicating effectively and building relationships with a diverse range of audiences and stakeholders. 

• Strong digital and IT skills, with the confidence to learn and adopt new tools and platforms. 

• Experience working within the charity sector or for a mission-led organisation or brand is desirable, but not essential. 

TERMS AND CONDITIONS 

• Salary: £38,000 

• Full time role, or four days per week.

• Home-based contract, with occasional travel across the UK – including at least one trip to London per month for team meetings. Reasonable travel costs will be covered. 

• Applicants need to be resident in the UK and have the right to work in the UK. 

The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences. 

Closing date: Wednesday 9th September at 9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. 

Interview dates: from W/c 14th September 2026 

We’re looking for an experienced fundraising leader who can combine strategic thinking with hands-on delivery and take the next step into a broad senior leadership role.

As Head of Income Generation and Communications, you will lead Cosmic’s fundraising, marketing and communications function, with responsibility for sustainable income growth, team leadership and strengthening our profile. You will oversee a varied portfolio spanning community and challenge fundraising, corporate partnerships, major donors, events, volunteering and supporter stewardship, while also setting the direction for our communications, brand and digital activity.

This is a role with real scope to shape our future. You will work closely with the CEO and Trustees, lead a small team and external communications support, and develop a three-to-five-year strategy that turns ambition into clear plans, targets and results.

We are looking for someone with a strong track record in fundraising and income generation, experience of managing people and performance, and the confidence to oversee communications and volunteering strategically. You do not need to be a communications specialist, but you should understand how strong storytelling, supporter engagement and volunteer involvement can help drive income and impact.

Salary: £45,000–£50,000 | Full-time | Permanent | Hybrid, primarily based near St Mary’s Hospital, Paddington

We are looking for a part-time Communications Manager to support MDP in the communication of our work through social media, press engagement, community storytelling, and organisational communications.

To build migrant power, we need strategic, sharp, engaging, and sometimes humorous content on migrant justice and democracy in the UK. We need to tell the stories of our communities and why the right to vote is essential to different audiences through different channels - online and in the press. This role is perfect for creatives who have skills in graphic design, video editing, and copywriting; and can support the team with creative brainstorming on the latest social media trends, meme formats, cultural references, and political opportunities for posting. You will also manage MDP’s newsletter and website.

TERMS AND BENEFITS

• Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 pro rata (equivalent to £30,400 per year), with a September or October 2026 start.

• 25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.

• 4% pension (3% employer and 5% employee contributions)

• Access to training and mentoring opportunities to develop in the role, if needed.

• Flexibility in working hours and TOIL.

• Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.

ABOUT MDP

Migrant Democracy Project (MDP) is building migrant power in the UK. We believe in leveraging the power of democratic participation to create just society for all residents. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics. 

We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.

Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.

KEY DUTIES  - Please read the job specification attached document before applying for a full list of duties.

• Communications Strategy Development: Build and implement MDP’s Communications Strategy. Pay attention to breaking news and the activities of MDP staff and wider Champions to develop a communications strategy in-line with MDP’s organising strategy.
• Social Media Content Development: Develop social media content for MDP’s Instagram, TikTok, and LinkedIn accounts, including graphics, video scripts and captions, working with MDP spokespeople and champions.
• Press and Media Engagement: be the point of contact for all media activity, develop networks with journalists and pitch stories and MDP spokespersons.
• Other Communications: write and design MDP's monthly newsletter, maitain the MDP website and provide input on other external communications.

KEY QUALIFICATIONS - Please read the job specification attached document before applying for a full list of qualifications.

• Experience recording, producing and posting content using a range of social media platforms, including Instagram and TikTok

• Excellent communicator who is able to translate often complex topics into accessible content for our community members.

• Experience communicating with journalists, successfully pitching stories, and  working with tight deadlines.

• Experience using design tools (e.g. Canva and Kapwing) 

• Understanding of ethical storytelling practices and experience working with communities to tell their stories

• Excellent organisational skills, keeping track of key events, planning content accordingly;

• Strategic and creative thinking on crafting narratives in support of campaigns and political activities.

HOW TO APPLY

Please send your CV with the Subject Line “FIRST NAME LAST NAME COMMUNICATIONS MANAGER” by 31 August 2026 and complete the online form following the guidance in the application pack.

MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.

Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.

DECISION-MAKING TIMELINE

We are looking for the Communications Manager to start in September or October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.

Interview process

● Stage 1: shortlisted candidates will be invited for a 20 minute interview online with the Executive Director.

● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.

Please download and refer to the full application pack for the job description and follow the application process outlined there.

The Belay Foundation supports adoptive, kinship and special guardianship families raising children who have experienced early developmental trauma, often alongside neurodiversity. Founded in 2020 from lived experience, Belay offers something many families struggle to find elsewhere: practical, in-home support and expert guidance that’s genuinely trauma-responsive, delivered by people who understand what these families are living through.

This is an exciting opportunity to join us at a pivotal stage in our development. Over the past year, we have strengthened our services, systems and organisational foundations and developed ambitious plans for the future. As we continue to grow our reach and impact, we're looking for an experienced Communications and Engagement Manager to help tell our story, strengthen our profile and build meaningful relationships with the families, partners and supporters who make our work possible.

Working closely with our Chief Executive Officer, you'll lead our communications, marketing and stakeholder engagement activity, helping more families discover our services while supporting fundraising, partnerships and organisational growth. You'll also play a key role in embedding lived experience across our communications and engagement, ensuring the voices of families remain at the heart of everything we do.

This is a home-based role for two days per week (0.4 FTE), offering flexibility alongside the opportunity to shape a growing national charity. There may be potential to increase the hours over time, subject to funding, making this an exciting opportunity for someone who wants to grow with the organisation. This is a home‑based role, but applicants must be permanently based, and have the right to work, in the United Kingdom. For legal, tax, and operational reasons, we cannot consider applications from outside the UK.

If you're a creative and strategic communicator who enjoys building relationships, creating compelling content and using communications to drive social impact, we'd love to hear from you.

Please see the Candidate Application Pack for further details, including the full job description and the application/ interview process.

Variety is looking for a PR and Communications Manager to join our successful fundraising and communications team for FTC maternity cover. This role includes management of internal and external communication channels at Variety including the website, supporter newsletters, social media and PR.  Leading on brand and design, you will oversee freelance support during busy periods including photographers and filmmakers. This role leads and manages brand design on Canva, short film editing and works with the Director of Communications on PR. 

The PR and Communications Manager is key to achieving Variety’s mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK. You will be joining the charity at an exciting time as Variety is launching a new three-year strategy and you will play a key role in our collaborative and high-performing team.

KEY RESPONSIBILITIES

● Lead the planning, creation and delivery of engaging content across Variety's communications channels.

● Manage the website content, ensuring information remains accurate, accessible and on brand.

● Work with the website developers to deliver improvements and SEO optimisation.

● Manage Variety’s social media content and calendar to ensure children’s voices are at the heart of our storytelling.

● Manage email marketing, including the supporter newsletter on Dot Digital working with the team to grow our mailing list.

● Gather case studies that demonstrate Variety’s impact, working closely with the programmes delivery team and the families we support.

● Oversee Variety’s brand ensuring communications are accessible and consistent with style and tone of voice.

● Work with the Director of Fundraising and Communications to develop and deliver integrated marketing and brand awareness campaigns.

● Review and proof communications produced across the organisation.

● Manager external freelance staff as needed, writing briefs and overseeing work including photographers, filmmakers, PR professionals and designers.

● Write and oversee press releases, responding to media enquiries.

● Monitor, analyse and report on digital communications performance using insights to improve email open rates, content and audience engagement.

● Manage the Senior Social Media Officer overseeing objectives, holding 1-1s and annual appraisals.

● Produce creative assets on Canva to support fundraising and campaigns.

● Attend Variety events, partner schools and community groups to capture engaging content, maximising engagement and representing the charity.

● Store and manage digital assets and the photo library, keeping records and consent up-to-date on the CRM (Salesforce), and manage the communications inbox.

● Participate in staff meetings, fundraising and programmes meetings and contribute to the success of Variety’s strategy.

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential

• Experience working in a communications role in the Third Sector  

• Experience of copywriting, editing and communicating a case for support

• Experience managing digital channels and creating content for social media

• Experience working with beneficiaries and producing case studies

• Experience planning and delivering integrated digital campaigns

• Knowledge of digital analytics and creating reports to measure data

• Enthusiastic, energetic, self-motivated and passionate about the Third Sector

• Knowledge of Canva and Dot Digital or a similar marketing platform

• Experience of Adobe Premiere Pro

MAIN BENEFITS, TERMS AND CONDITIONS

25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday. Pension 7%, Life Assurance 4% of annual salary, Company sick pay scheme, medical cover.

HOW TO APPLY

Please submit your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description.  Application will close at 5pm on Tuesday, 26 August 2026 with interviews taking place during the week commencing 1 September 2026. 

The Communications Manager is the sole communications role at LEF and holds a central position within the organisation and for engagement with our partners. As Communications Manager, you will lead on external communications and branding across all LEF’s work and programmes, working with colleagues across the organisation.

Key responsibilities include:

• Planning, developing and delivering a broad range of communications content.
• Leading on core communications outputs, including blog posts and newsletters.
• Managing LEF’s website, including planning, updating and producing content.
• Leading on brand implementation, ensuring LEF’s brand is consistently embedded across all the organisation’s work and outputs.
• Supporting colleagues to ensure that LEF’s communications are in line with our values and work on PCI.
• Working with the Grants and Operations teams to ensure grant application guidelines and processes are clear and accessible to applicants.

We are looking for someone whose experience includes communicating about social justice issues and working in a communications role in the charity sector.

Charity People is delighted to be partnering with London Youth to recruit the organisation's next Communications Manager.

London Youth is dedicated to championing and strengthening youth organisations across the capital, helping young people access the opportunities, skills and support they need to thrive.

Through a network of nearly 600 member organisations and two outdoor learning centres, the organisation creates life-changing experiences in employability, sport, arts, social action and outdoor education. By working collaboratively with the youth sector, London Youth drives positive outcomes for young Londoners and helps build a stronger, more sustainable future for youth services across the city.

Contract: Permanent role working five days per week
Salary: £35,957 to £37,890 per annum
Location: Hybrid role between home and the London office, with two days per week in the office in N1
Closing date for applications: 9am on Friday 21st August
Interviews: First interviews will be held online on Wednesday 2nd and Thursday 3rd of September, with second round interviews held in person on Wednesday 9th and Thursday 10th September

Core benefits:

• generous holiday allowance - 39 days paid holiday each year (including bank holidays and closure days). If you work part-time, your holiday allowance will be proportional based on your working hours
• employer 4% pension contribution

As Communications Manager, you will play a central role in shaping how London Youth engages with the audiences that matter most. Sitting within the Fundraising and Communications Directorate, you will lead the day-to-day delivery of London Youth's digital communications, ensuring the organisation's work, impact and voice reach young people, members, funders, partners and policymakers in compelling and meaningful ways.

Core responsibilities within the role will include:

• manage the planning and delivery of London Youth's day-to-day communications activity across owned digital channels, including social media platforms, website and newsletter
• create and commission engaging digital content across formats, including social media assets, photography, blogs, video and web content
• manage and develop London Youth's website, working with colleagues to ensure content remains accurate and accessible, and overseeing improvements to the website's structure, user experience and performance, working with external agencies to maintain and develop the platform
• own newsletter marketing and audience engagement activity, working collaboratively with colleagues to develop targeted communications that build and maintain strong relationships with members, supporters, partners and other stakeholders
• support the development and delivery of London Youth's organisational communications strategy, helping to plan and coordinate communications activity across the year
• monitor and analyse the performance of our communications activity across digital channels, using data and insights to inform ongoing improvements, and identify opportunities to strengthen audience engagement
• be a brand guardian for London Youth to help ensure consistent, high-quality application of our visual and verbal identity
• build and manage productive relationships with creative freelancers, agencies and digital partners to deliver high-quality content and campaigns
• contribute to key organisational publications and projects, including our annual impact reporting and flagship events such as annual general meeting and London Youth Awards

We would love to see applications from candidates with the following skills and experience:

• ideally experience working in the charity, youth or voluntary sector, or an understanding of mission-led organisations
• proven experience managing digital communications channels, including social media platforms, websites and newsletter marketing
• experience managing website content and structure, ideally using content management systems such as WordPress
• experience producing high-quality written content across formats including social media, blogs, newsletters and websites
• experience analysing communications performance and using insights to improve reach, engagement and impact
• experience developing, designing and delivering engaging digital content and/or campaigns that reach and resonate with diverse audiences
• experience producing high-quality digital and print assets and templates using tools such as Adobe Creative Suite, Canva, and Adobe Express is desirable
• understanding of and support for the vision, mission and aims of London Youth, and a commitment to strengthening London's youth sector and the organisations that support young people
• excellent written and verbal communication skills, with the ability to communicate clearly and engagingly for different audiences
• strong organisational and project management skills, with the ability to manage multiple priorities and deadlines
• confident building collaborative working relationships with colleagues, partners and external stakeholders
• sound editorial judgement and attention to detail
• ability to work on your own initiative and as part of a team in a fast-moving environment
• curiosity about digital trends and a willingness to innovate and test new approaches
• willingness to work occasional evenings and weekends when required

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Global Communications Lead

Contract type: 12 months Fixed term, Full time, 35 hours per week.

Location: This role may be based in one of our WaterAid member offices, London, United Kingdom or Stockholm, Sweden, subject to right to work eligibility in the respective countries. 
 
If UK-based, a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person 

Salary and Benefits: Salaries and benefits will vary by country, depending on the successful candidate's location and experience. See further details below: 

UK: GBP £61,645 per annum with excellent benefits* 
Sweden: SEK 49,000 – 60,000 per annum with excellent benefits. 

*We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances. 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

This role sits at the heart of WaterAid's global communications and fundraising collaboration, connecting colleagues across the federation rather than belonging to a single team. Working with communications, fundraising and advocacy colleagues across WaterAid's members, regional hubs, country programmes and International Secretariat, the role helps strengthen alignment to support fundraising growth, audience engagement and brand visibility across markets.

About the role

As our Global Communications Lead, you will lead the development and delivery of the global communications plan in support of the global fundraising strategy, working closely with communications, fundraising, advocacy, policy, programme and federation colleagues to drive sustainable change. 

In this role, you will:

• Lead the development and delivery of a joined-up global communications plan that supports fundraising growth, audience engagement and brand visibility across the federation.
• Develop and maintain a rolling 12-month global communications opportunities calendar, helping markets maximise the impact of campaigns, fundraising moments and media opportunities.
• Develop shared communications assets, toolkits, narratives and planning resources that reduce duplication and support more effective delivery across markets.
• Coordinate communications engagement across the federation, including shaping input into the Global Communications and Fundraising Executive and improving information flow between relevant global forums.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Demonstrable experience working in global communications in the not-for-profit sector, with the ability to align stakeholders across cultures, locations and backgrounds to build trust and momentum.
• Experience developing integrated global communications strategies and turning them into clear, deliverable plans with monitoring and reporting.
• Strong insight-led decision making, using data, performance metrics and trend analysis to shape narratives, drive continuous improvement and make sound calls.
• Excellent planning, prioritisation and project leadership skills across multiple workstreams, deadlines and dependencies in a matrix or complex environment, with an agile, solution-focused approach.

Although not essential, we’d prefer you to have:

• Ability to flex working hours to ease time zone challenges.
• Experience working on global marketing
• Understanding of emerging AI tools and their application in communications.

Closing date: Applications close 12:00 PM UK time on Monday 7th September 2026 Interviews are expected to take place the week commencing 14th September.

How to apply: Click Apply to upload your CV only and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Our benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process (or you may choose to insert your specific country’s benefits here) 

Our People Promise 

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal Opportunities 

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. 

Safeguarding 

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). 

Together, we’ll change the world through water.

Join us and be part of the change!

Policy Engagement Manager - 12-month Fixed Term Contract

At The National Lottery Community Fund we are passionate about strengthening communities and improving lives.  We are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage.

To help us in supporting our communities in Wales, we are now looking for a motivated Policy Engagement Manager with a strong understanding of the social policy context, and the environment in which our grantholders operate.  You will play a key role in shaping and strengthening our engagement with government, voluntary and community sector organisations, and funding partners. Working closely with the Head of Policy and Engagement in Wales, you will help build influential relationships, provide strategic policy insight, and ensure that the experiences of communities inform our funding and development priorities. You will play a key role in enabling the Fund to use our insight, position and influence in Wales to celebrate and promote the power and expertise of communities.

Key Responsibilities

As Policy Engagement Manager, you will be an excellent relationship-builder with a strong understanding of the voluntary, community and social enterprise sector. You will be comfortable working across complex stakeholder environments and translating policy developments into practical insight, including providing insight and policy context to inform medium and long-term funding initiatives across the UK.

You will develop a thorough understanding of the policy environment relating to our four community-led missions and our commitment to addressing poverty, discrimination and disadvantage through an equity-based approach. 

You will maintain a broad understanding of the political and social context in which our grantholders operate, convening grantholders and stakeholders to explore shared challenges and opportunities. We’re looking for someone who is values-driven, passionate about the Fund’s purpose and deeply committed to equity, diversity and inclusion. We invite you to join our team and contribute your skills and experience to creating lasting change for communities and society.

Regular travel around Wales is expected, as well as some travel to other parts of the UK to connect with colleagues.  We offer a flexible and supportive working environment and an excellent all-round benefits package.

The successful candidate must have an understanding of Welsh language legislation and the Welsh Language Standards of the Fund. Ability to communicate in Welsh is desirable.

Interview Details:

Date: 21 September 2026

Format: In Person

Location: Cardiff, Wales

Our office is in Cardiff, but we are flexible about location within Wales. We have a hybrid approach to working.

For an informal discussion about the role, please contact the recruitment team.

For any questions about the recruitment process, please email the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential criteria

• Experience of engaging with government, public sector, VCSE or funding stakeholders.
• A strong grasp and knowledge of the policy environment and the developing issues and themes relevant to our Missions and grantholders in Wales.
• Experience of analysing and interpreting policy and political developments.
• Demonstrable strategic influencing skills
• Strong communication and facilitation skills, with the ability to engage diverse audiences.
• Ability to work collaboratively across teams and contribute to strategic planning and development.
• Understanding of the use of digital tools and systems to manage relationships, share information and support policy development.
• Experience of project management

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

ALDER HEY CHILDRENS CHARITY

Job title: PR, Communications & VIP Engagement Manager

Salary: £39,428-£50,450

Hours: 37.5 hours per week

Location: Mix of home working and office based (office is at Alder Hey, Liverpool). Hybrid working available.

About us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

About this role

Are you passionate about using the power of storytelling, media and influential voices to create lasting change for children and young people?

This is an exciting opportunity to join Alder Hey Children's Charity as our Communications, PR & VIP Engagement Manager, helping us deliver our vision of a healthier, happier and fairer future for every child and young person.

Every day, Alder Hey Children's Charity works to create magical moments, fund pioneering research, invest in world-leading innovation and champion better health and wellbeing for children. As part of our ambitious team, you'll play a vital role in sharing these stories, inspiring support and helping more people understand the difference they can make.

You'll lead the Charity's public relations, media and VIP engagement programme, developing creative campaigns that raise awareness, strengthen our reputation and grow our impact. Working alongside colleagues across fundraising, marketing, advocacy and Trust communications, you'll secure high-profile media coverage and build meaningful relationships with celebrities, ambassadors, influencers and public figures who share our passion for improving children's lives.

This is a varied and rewarding role that combines strategic thinking with hands-on delivery. You'll help shape how the Charity is seen, ensure our incredible stories reach new audiences and harness the support of influential advocates to drive fundraising, awareness and policy change.

If you're an experienced communications professional with outstanding media instincts, exceptional relationship-building skills and a passion for making a difference, we'd love to hear from you.

Key Responsibilities will include:

· Leading the Charity's PR and media programme, identifying and delivering proactive communications opportunities that raise awareness, strengthen our reputation and showcase the impact of our work.

· Developing engaging communications and storytelling across press, digital and campaign channels, ensuring consistent messaging that supports fundraising, advocacy and organisational priorities.

· Building and nurturing relationships with celebrities, ambassadors, VIP supporters and media contacts, creating meaningful partnerships that champion Alder Hey Children's Charity and inspire wider support.

· Planning and delivering high-profile visits, events and campaign moments, working collaboratively across the Charity and Trust to create memorable, safe and impactful experiences.

· Working closely with colleagues across fundraising, marketing, advocacy and Trust Communications to deliver integrated campaigns, maximise opportunities and protect the Charity's reputation.

· Monitoring and evaluating communications and VIP engagement activity, using insight and learning to continually improve our impact, profile and supporter experience.

Other Duties  

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation. 

• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.

• Attend and support events run by fundraising teams where required, including occasional out-of-hours working. 

• Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans. 

Please see the attached Job Description and Person Specification for more information.

Our Values

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.

Courage

We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.

Together

We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.

Passion

We are passionate about what we do and inspire others.

Magic

We are creative, fun and child-led, creating special moments and going the extra mile.

Additional Information

In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.

Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

How to apply

You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:

· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

· Why do you want to work for Alder Hey?

Additional information is included within the Job Description and Person Specification.

Closing date: Monday 24th August, 12pm

Interviews will be held in person at Alder Hey on Tuesday 8th September 2026

INTRODUCTION TO THE ROLE

iniva is seeking an experienced, thoughtful and collaborative Website & Communications Manager to join our team at a pivotal moment for the organisation. The role sits at the heart of Living Legacies: Collaboration, Community and Radicality, a four-year National Lottery Heritage Fund project that activates iniva’s archive and connects it with communities through exhibitions, events, podcasts, oral histories and digital resources. Working at iniva is dynamic, creative and purpose driven. As a small organisation, we value people who can work confidently on their own initiative while collaborating closely with colleagues, freelancers and partners. This part-time role (3 days per week) is offered as a fixed-term contract over four years, with responsibilities evolving across the project lifecycle — from strategy and planning in the early stages to website redevelopment, major public programmes and legacy outputs in later phases. The Website & Communications Manager will work closely with the Project Manager and wider team to support clear communication, shared understanding and joined-up audience engagement. The role plays a key part in shaping how audiences encounter Living Legacies and iniva more broadly, ensuring communications are inclusive, accessible and grounded in the organisation’s values. We’re looking for someone who cares about creating more equitable cultural spaces and enjoys sharing stories that connect artists, archives, and communities.

IDEAL CANDIDATE

This role would suit a practical and organised communications professional with strong writing and digital skills. You will be a confident and clear communicator, able to produce engaging, accessible content for a range of audiences across web, email and social media. You will have experience working with websites, including contributing to or supporting a WordPress (or similar CMS) website redevelopment, and be comfortable collaborating with website developers to deliver user-friendly, accessible digital experiences. You will bring the ability to plan and coordinate work across multiple projects, managing timelines, contributors and priorities effectively. Experience supporting or overseeing freelancers such as PR consultants, graphic designers, photographers, videographers etc or external partners is helpful, alongside a collaborative approach and good organisational skills. We are particularly interested in candidates who bring transferable skills from other sectors, along with curiosity, initiative and a willingness to learn. You should be motivated by working in a small, purpose-driven team and be committed to inclusive, accessible communication. This role supports a multi-year heritage project focused on the histories and practices of Black and Global Majority artists. We particularly welcome applicants with lived experience and/or a strong interest in these areas, and a commitment to inclusive, anti-racist and accessible communication practices. We know that no one will meet every requirement. If you meet most of the criteria and feel excited by the role, we encourage you to apply

Role Purpose

The Website & Communications Manager will lead iniva’s communications for a four-year fixed-term
project (3 days per week), with responsibilities evolving across the project — from setting up systems
and plans in Year 1 to delivering public activity, website redevelopment and legacy outputs in later
phases.

Focusing on Living Legacies, the postholder will lead communications activity to grow and diversify
audiences while maintaining strong engagement with existing audiences. They will manage a small
communications team, including the Communications Coordinator, and coordinate different
freelancers over the life of the project, such as a PR Consultant, Website Developer and Podcast
Producer to deliver clear, consistent and values-led communication across the organisation.
Working closely with a freelance Website Developer and internal teams, the postholder will oversee
the redevelopment of iniva’s website, ensuring it is accessible, user-friendly and supports the
project’s digital content and long-term needs. They will also work collaboratively with the Senior
Fundraising Manager, Project Manager and Project Curator to ensure joined-up, timely storytelling that
reflects the aims of the project and supports audience engagement.

Project Specific Duties

The duties below reflect the role across its four-year term. Activity in Years 1–2 will focus on
communications planning, audience development, team coordination and early digital work. Website
redevelopment (Years 2–3) and press activity for exhibitions (Years 3–4) will increase in later phases.
Not all responsibilities will be active at the same time.

Communications Strategy, Planning and Audience Development

• To review, refine and deliver the Living Legacies Communications Plan in collaboration with the wider project team, ensuring alignment with audience development goals, legacy planning and funder expectations.
• To lead audience development activity for Living Legacies, balancing growth and diversification with the retention of iniva’s existing audiences.
• To ensure consistent application of iniva and Living Legacies brand, tone of voice and values across all communications outputs.
• To establish and maintain communications systems, workflows and standards to support effective delivery across the team and with external contributors.
• To manage marketing, communications and documentation budgets ensuring activity is delivered within agreed resources for the organisation.

Website Redevelopment & Digital Experience

• To provide oversight of the redevelopment of iniva’s website (2027-2028), working closely with the Website Developer and internal stakeholders to ensure the site meets accessibility standards, audience engagement objectives and digital preservation needs.
• To manage the Website Developer and relevant budget lines to deliver a user-friendly, accessible website that supports archival access, digital outputs and the wider public programme.
• To ensure the website reflects the interpretive aims of Living Legacies and supports long-term access to project outputs, including oral histories, exhibitions and archival content.
• To gather and commission content from project partners and programme leads to ensure inclusive, participant-led storytelling is reflected across digital platforms.

Content, Campaigns & Creative Management

•  To oversee the creation, scheduling and publication of engaging digital content for Living Legacies, working with the Communications Coordinator across social media, email newsletters and website updates to raise awareness of the project, grow and engage existing and new audiences, and share stories, opportunities and project milestones.
• To commission and manage promotional materials, including digital and print assets, working with graphic designers, photographers, videographers and other freelance creatives to create compelling content that reflects the project's values and reaches diverse audiences.
•  To provide clear briefs, quality control and sign-off for commissioned content, ensuring outputs are on brand, accessible, high quality and delivered on schedule, and support meaningful engagement with participants, partners and audiences.
• To coordinate the promotion of project events and exhibitions, including digital and print listings, invitations, ticketing and on-site communications logistics, helping to maximise attendance, participation and the visibility of Living Legacies across communities and partner networks.

Monitoring, Evaluation & Reporting

• To oversee monitoring and evaluation of communications activity for Living Legacies, drawing on digital engagement data across web, email and social media platforms to understand audience reach, engagement and impact.
• To lead on communications-related reporting for senior management, the Board and funders, working with the Communications Coordinator to collate insights, data and evidence that demonstrate impact, learning and audience development.
• To use evaluation findings to inform ongoing communications strategy, audience development activity and project learning.

Collaboration & Internal Coordination

• To work collaboratively with the Project Manager, Project Curator, Senior Fundraising Manager and wider iniva team to ensure consistent messaging, joined-up communications and coordinated project delivery across all strands.
• To support shared understanding of communications priorities across exhibitions, podcasts, oral histories and community engagement activity, ensuring coherence of messaging and audience experience.
• To contribute to a culture of knowledge sharing, collective responsibility and values-led working across the organisation.

Press & Public Relations

•  To provide oversight and be the main point of contact for press and media activity for LivingLegacies, setting priorities, approving messaging and coordinating delivery with the Freelance PR Consultant, annually for three major project exhibitions and public programme (2027-2030).
• Liaise with external PR consultants to support programme promotion, ensuring assets and information are shared accurately and on time.
• To support the development and approval of press materials, including press releases and image assets, ensuring clarity, consistency and alignment with project messaging and organisational values.
• To oversee media listings, press scheduling and coverage tracking, using insights to inform future communications planning in consultation with the PR Consultant.
• To ensure compliance with funder branding and visibility requirements, including National Lottery Heritage Fund acknowledgement guidelines.

General Duties (In common with all iniva staff)

• To support the philosophy, aims and objectives of iniva and to champion its work.
• To promote and support equality, diversity and inclusion for all staff, contractors, volunteers and stakeholders.
•  To uphold collective responsibility, knowledge sharing and team working across the organisation.
• To contribute to, and follow iniva’s organisational policies and procedures, particularly policies relevant to your defined responsibilities and area of work.
• To ensure proper record keeping, filing and archiving of all communications and documentation related to your area of work.
• To engage in continuing professional development, seeking to stay up to date with developments and best practice in your area of work.

Note: This is a description of the job as it is at present constituted. It is iniva’s practice to examine job
descriptions regularly and to update them to ensure that they accurately reflect the job required to be
performed, or to incorporate proposed changes.

PERSON SPECIFICATION

The postholder for this role should demonstrate the following qualifications, experience, skills and
knowledge:

Essential

• Proven experience developing and delivering a communications strategy, ideally for cultural or heritage projects.
•  Experience in website development or managing website redevelopment projects, including working with web developers on design, UX, accessibility and audience engagement.
•  Strong copywriting and editorial skills, with the ability to produce clear, engaging and accessible content across platforms.
•  Experience creating and scheduling content for digital channels, including social media, email newsletters and websites.
•  Understanding of accessibility standards for digital content (e.g. WCAG 2.2) and inclusive communication practices.
• Experience in line management of staff and commissioning or supervising freelance creatives — including PR professionals, website developers, graphic designers, videographers, photographers and content producers — to deliver high-quality, on-brand and accessible content.
• Experience coordinating press and media engagement, including drafting press releases and managing listings.
• Ability to collect and interpret digital engagement data (e.g. social media insights, email performance, web analytics) for evaluation and reporting.
• Strong organisational and time-management skills, with the ability to manage multiple deadlines and priorities.
• Collaborative approach and experience working across teams to ensure consistent, values-led messaging.

Applicants do not need agency-level PR experience; experience of coordinating or overseeing
press activity within a wider communications role is sufficient. We are not expecting candidates
to demonstrate equal depth across all areas; instead, we are looking for a strong overall match
against the Essential criteria.

Desirable

• Familiarity with iniva’s mission, and an understanding of visual arts, archives or Black and
• diaspora cultural heritage in the UK. Experience promoting exhibitions, podcasts, or public programmes within an arts or heritage
• context.
• Knowledge of web content management systems (e.g. WordPress), email marketing tools
• (e.g. Mailchimp) and marketing management tools (e.g. SocialBee and Hootsuite).
•  Experience producing or editing visual content using graphic design tools (e.g. Adobe Creative
• Suite, Canva and Figma), with an eye for layout, accessibility and brand consistency.
•  Experience developing or applying audience development strategies.
•  Understanding of digital preservation principles for online content.
• Experience creating inclusive, participant-led storytelling in partnership with community
• groups.
• Confidence in briefing designers and overseeing the production of promotional materials
• across print and digital.
• Awareness of brand compliance and funder visibility guidelines (e.g. The National Lottery Heritage Fund).

Note: Applicants cannot be expected to be equally strong on all the above criteria, but to provide
evidence across the range, in varying strengths and combinations. iniva are committed to supporting
staff in training and support to achieve the standards required to undertake the role.

About Morden College

We’re an almshouse charity with a proud history of providing homes, support, and care for older people in south-east London for over 300 years. Today, we’re building on that legacy with a clear and ambitious strategy focused on enabling our residents to live as independently, safely, and meaningfully as possible. We aim to create thriving communities where every person feels known, valued, and supported.

We provide almshouse accommodation and care services to over 250 older people across two sites in Blackheath and Beckenham, including our 28-bed care home and domiciliary care services. Our vibrant and diverse resident community enjoys a wide range of events and activities, and each site offers welcoming spaces for socialising, including bars and Café 19 in the award-winning John Morden Centre.

At the heart of everything we do is a commitment to dignity, purpose, and inclusion. We actively combat loneliness, challenge ageism, and promote healthy ageing. As part of our team, you’ll help foster social connection and contribute to a community where both residents and staff can thrive. We embrace equity, diversity, and technology to deliver sustainable, high-quality services that make a lasting difference.

Role overview

Communications plays a vital role in helping Morden College deliver its vision and strategic ambitions.

We're looking for an experienced Communications Manager who can create clear, engaging and impactful communications that help residents and colleagues feel informed, connected and involved in the future of Morden College.

This is a highly collaborative role at the heart of our organisation. Working across teams, you'll help bring our strategy, values and ambitions to life through communications that build understanding, trust and a shared sense of purpose. You'll support colleagues and leaders to communicate effectively, explain change clearly, celebrate success and ensure residents receive timely, accessible and meaningful information.

We're looking for an exceptional writer and communicator with a talent for turning complex information into clear, engaging content. You'll be naturally curious, enjoy building relationships, and have a strong editorial eye for what matters most to different audiences.  You'll know how to communicate with clarity, empathy and impact.

You'll lead the development and delivery of internal and resident communications across a range of channels, including newsletters, website content, the resident portal, leadership communications and our staff intranet. You'll also play a key role in strengthening communication practices across Morden College, improving planning and ways of working, supporting colleagues to communicate confidently, and ensuring communication is consistent, accessible and audience-focused.

You'll oversee the day-to-day development of key communication platforms helping to ensure they remain effective tools for information sharing, engagement and community connection.

Most importantly, you'll help ensure our communications reflect who we are: an ambitious, responsible, compassionate and collaborative organisation committed to creating thriving communities where people in later life can live with independence, dignity and purpose.

Main Responsibilities of the role
1. Communications planning and ways of working

Develop a structure, consistent and audience-focused approach to communications across Morden College by:

• Creating communication plans, schedules and content calendars
• Establishing clear processes for requesting, developing and approving communications.
• Introducing guidance on lead times, responsibilities and expectations
• Supporting teams to plan communications proactively
• Developing templates, tools and guidance to improve the quality and consistency of communications
• Building understanding of how colleagues can work effectively with the Communications function
• Supporting the development and effective use of digital communication systems, including CRM-based platforms, to improve audience understanding, communication planning and engagement
• Working collaboratively with colleagues to ensure communication systems support accurate information management, effective targeting and a positive user experience
• Using insight, feedback and engagement data to continually improve communications and strengthen audience engagement

2. Content and storytelling

Capture engaging and high-quality communications that help residents and colleagues understand, connect with and contribute to life at Morden College.  This includes:

• Resident newsletters
• Website stories and organisational updates
• Annual report and impact reporting content
• Stories celebrating residents, colleagues and partners
• Communications about strategic priorities, service improvements and organisational change
• Content that demonstrates how Morden College is evolving to support more people in later life

3. Resident communications

Working closely with colleagues in Resident Services to:

• Develop and maintain website and resident portal content
• Create accessible communications for residents using a range of channels
• Support resident meetings, engagement activities and events
• Deliver information campaigns across our communities
• Ensuring communications are inclusive, accessible and easy to understand

4. Colleague communications

Working across the Charity to deliver effective internal communications, including:

• SharePoint intranet content
• CEO updates and leadership communications
• Quarterly College Conversations staff briefings
• Organisational announcements
• Change communications
• Support HR with colleague engagement initiatives
• Working closely with the Records Management Lead to promote good information-sharing and best practice in document management

5. Supporting organisational change 

Support leaders and teams to communicate change effectively, including:

• Progress against strategic priorities
• New services and initiatives
• Technology and new ways of working
• Sustainability and ESG activity
• Service improvements and organisational developments

6. Communication standards and brand

Champion high-quality communications by:

• Promoting brand guidance and tone of voice using the Morden College Message House
• Supporting colleagues to communicate effectively and confidently
• Encouraging accessible communication practices
• Developing templates, guidance and communication resources
• Promoting high standards of writing, editing and content creation
• Arranging and using high-quality photography, video and visual content
• Supporting effective communication planning and coordination across the organisation

Person specification

About you

You are an experienced and confident communications professional who combines strong writing skills with the ability to build relationships, influence colleagues and create effective ways of working.  You enjoy understanding complex organisations, finding the stories that matter and turning complex information into clear, engaging communications.

You are organised, proactive and confident working with people across all levels of an organisation. You will bring a collaborative approach, helping colleagues communicate more effectively while ensuring communications are planned, consistent and aligned with Morden College’s values and priorities.

Essential criteria

• Experience working in a communications role, particularly internal communications, colleague engagement or organisational communications
• Excellent writing, editing and proofreading skills.
• Experience creating engaging communications across a range of channels and audiences
• Experience developing communication plans and coordinating communications activity
• Experience managing websites, newsletters, intranets or other communication platforms
• Ability to understand complex information and translate it into clear, accessible and engaging messages
• Experience building effective relationships and working collaboratively with colleagues at all levels
• Strong organisational skills with the ability to manage multiple priorities and deadlines
• Understanding of inclusive and accessible communication practices
• A proactive, collaborative and solutions-focused approach

Desirable criteria

• Experience working in a charity, housing, care, health, community or similar organisation
• Experience communicating with residents, service users or community groups
• Experience supporting organisational change and engagement activities
• Experience using SharePoint, CRM systems or similar intranet platforms
• Experience using audience insight and analytics to improve engagement
• Understanding of GDPR, information-sharing and good digital practice
• Experience supporting the development or implementation of CRM systems, customer databases or digital engagement platforms.
• Understanding of digital inclusion and approaches to increasing confidence in using technology
• Experience creating photography, video or visual content.
• Experience working with older people or services that support people in later life

Location: Blackheath with option to work at our Beckenham site 

Reports to: Head of Impact

DBS Disclosure: Enhanced

Please note the applications for this role will close on 02/09/2026 with the interview dates to be confirmed.