Communications And Engagement Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role:
A position has become available for a Port Welfare Committee (PWC) Manager to join our friendly team based in Southampton. The main purpose of the role is to service and support the needs of our Port Welfare Committees (PWCs) and forums on behalf of the Chief Executive Officer. This is an interesting and challenging position with considerable travel in the UK. The successful applicant will need to have excellent communications and interpersonal skills as well as sound organisational and administrative skills, including IT literacy and the ability to prioritise tasks, as necessary. Knowledge of the maritime industry is desirable. If you are experienced, then this is a perfect opportunity to grow your career and join a fantastic company that is passionate about seafarers’ welfare.
Competitive salary + benefits + contributory group personal pension scheme.
MNWB is an equal opportunities employer so we want you to have every opportunity to demonstrate your skills, ability and potential. Please let us know if you require any assistance or adjustment so that we can help with making the application process work for you.
You will be required to provide proof of your eligibility to work in the UK
To apply, please submit your CV and supporting statement outlining your interest in the post and how you meet the points in the person specification. The closing date for applications is 14 October 2024.
Improving the lives of seafarers and fishers by raising welfare standards in collaboration with our stakeholders.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lewisham Local connects the community to give, share and work together to create happier and healthier communities. We are growing and want to engage local people to give their time, money and skills to make a difference in Lewisham.
You will lead an exciting and unique local giving programme, engaging new communities of givers, leading impactful campaigns to raise awareness of the good causes and needs in Lewisham and develop a legacy of local giving in Lewisham.
Main Duties and Responsibilities
· Work closely with the Committee and key stakeholders focusing on a shared vision, mission of Lewisham Giving and to successfully deliver the strategy.
· Produce an annual plan of work that sets out the key priorities and activities for Lewisham Giving and is approved by the Committee
· Proactively establish and nurture a network of businesses, residents, community organisations, and individuals who will contribute time, money, skills, opportunities and connections to ensure a sustainable Giving model for Lewisham.
· Commission or carry out research as necessary to understand unmet need and inform plans to maximise impact.
· Further develop the giving model for Lewisham through co-design with residents and other relevant agencies and monitor and report on their impact.
For futher information please refer to the full job description and person sepcification attached below.
Rolling interviews
There is no closing date as we aim to interview the candidates who meet the criteria in the JD on rolling basis.
About the recruitment:
We are committed to our staff team reflecting the diversity of the communities we serve and strongly welcome applications from minority communities.
Shortlisted candidates who outline their skills and experience in the 2-page covering letter that matches the essential criteria will be interviewed. Two references from the previous and current employer will be taken up for the successful candidate, and where necessary employers may be contacted to gather further information.
We are committed to the safeguarding of vulnerable adults and children, where appropriate may require the successful applicant to undertake a check from the Disclosure and Barring Service.
Shortlisted candidates who outline their skills and experience in the 2-page covering letter that matches the essential criteria will be interviewed.
The client requests no contact from agencies or media sales.
Location: Based at one of our offices in West Sussex (subject to space) - Crawley, Horsham, Haywards Heath, Worthing, Shoreham.
Are you a dynamic communicator with a passion for making a difference? Citizens Advice West Sussex is seeking a dedicated Senior Communications Officer to join our vibrant team, working for a busy local charity committed to supporting our community.
Our Culture
Our charity is committed to fostering a work environment that embraces diversity and promotes equity and inclusion. We believe in the power of community and the importance of giving back. We are committed to equity, diversity, and inclusion and encourage people from all backgrounds to apply. As part of our team, you will have the opportunity to contribute to meaningful change and help us drive our vision forward.
About the Role:
Reporting directly to the CEO Senior Executive Officer, you will play a key role in delivering our communications plan both internally and externally.
This diverse role includes:
- Website Management: Keep our website up to date and engaging.
- Stakeholder Engagement: Write and distribute compelling newsletters to our stakeholders.
- Storytelling: Craft and share powerful stories that give impact.
- Media Coordination: Handle media inquiries and build relationships with local media.
- Event Organization: Plan and execute events, including our Annual General Meeting (AGM) Volunteer Awards and Community Engagement days.
- Social Media: Develop and share engaging content across our social media channels.
- Volunteer Supervision: Lead and supervise a team of volunteers to support our communication efforts.
- Public Information: Proactively create innovative vital information and share with the public.
Key Skills:
- Excellent Digital Skills: Proficient across digital platforms and communication tools.
- Interpersonal Skills: Strong ability to build relationships and communicate effectively.
- Strategic Thinking: Ability to develop and execute communication strategies.
What We Offer:
- Annual Leave: 26 days per year.
- Inclusive Culture: A strong commitment to equity, diversity, and inclusion.
- Employee Assistance Programme: Access to confidential support services.
- Commitment to development – access to extensive training via our online platform and other development opportunities.
- Sick and Maternity Pay: Enhanced contractual benefits after a qualifying period.
Offering a unique chance to develop and apply a broad spectrum of communication and marketing skills, you will work across various platforms. Your contributions will play a vital role in how we engage with and support our community.
Apply Today!
Join us in making a difference at Citizens Advice West Sussex.
Closing Date: Monday 23 September 2024 at 9.00am GMT. We reserve the right to close applications early.
The Development Trusts Association Wales (DTA Wales) is an independent practitioner-based membership organisation promoting the work of, and supporting the growing network of, community enterprises in Wales. Our members are all independent not-for profit organisations who are serving their communities through a wide variety of services and initiatives.
We are recruiting for two roles:
- Communications & Events Officer, 0.8 FTE, £28 - 32k pro rata
- Administrator, 0.6 FTE, £23 - £24.5k pro rata
Communications & Events Officer
We are seeking a skilled and adaptable comms professional to deliver engaging communications and event support in both English and Cymraeg for DTA Wales and our Egin programme. We need someone who loves telling stories to convey the power of community action, and who excels at curating online and in-person events which support it.
DEADLINE - Midday October 3rd 2024
Administrator
We are seeking someone to provide administrative support for our Egin programme, and our DTA Wales Membership Services, with your time split 50/50 between the two areas of the organisation. The role will involve being a first point of contact for groups and individuals contacting us, and you will work closely with partners, mentors, facilitators, consultants and our members, as well as the wider DTA Wales staff team.
DEADLINE - Midday October 10th 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role a new role for Buttle UK and will be pivotal in enhancing public awareness, support, and engagement with our mission. The Marketing Manager will lead the development and execution of comprehensive marketing strategies, encompassing brand management, public relations, and digital marketing initiatives. This position will play a crucial role in shaping our brand identity, driving income generation, and demonstrating the impact of our work.
The client requests no contact from agencies or media sales.
Post: Communications and Marketing Officer
Responsible to: Director
Salary: £27,344 FTE (Scale 6, point 18)
Actual Salary: £14,583.47 (20 hours pro rata)
Hours: Part time 20 hours (over 3 days per week) may include evenings
Holidays: 24 days pro rata per year plus public holidays
Pension: 5% employer + 3% employee
Fixed term contract: 12 months from date of start, continuation subject to funding.
Main purpose of the post:
• To work with the Director and SLDAS Board of Trustees on the delivery of the charity's Communications strategy as we look to grow our portfolio and engagement with supporters.
• This role will develop online and offline communications to maximise digital, marketing and media opportunities; in line with SLDAS Communications Strategy, Objectives and wider strategic objectives.
• This is a role that offers you real scope, challenge and reward and the chance to contribute and enhance an organisation supporting survivors of domestic abuse.
See Job Description/Person Specification for further details.
Women from Black, Asian or other ethnic minority communities, those with disabilities and long-term health conditions and women with lived experience are encouraged to apply.
We have committed to ensuring that disabled, or Black, Asian or ethnic minority candidates have the opportunities to fulfil their potential and realise their aspirations. We operate a guaranteed interview scheme for disabled, or Black, Asian or ethnic minority candidates who meet the minimum criteria for the job role in order to diversify our team and represent the community we serve.
If you are interested in applying for any of the above posts please see attached information pack and application forms.
Closing date: Sunday 29th September 2024 by 5pm.
Interviews: Week commencing 14th October 2024
Due to the specialist nature of the work, All posts are designated to women only, permitted under Schedule 9, Part 1, of the Equality Act 2010.
Additional Information: DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.
Applicants must be eligible to work in the UK.
We have an opportunity for a suitably qualified individual to join us at Essex Wildlife Trust as a Digital Communications Officer to lead on our social media platforms, reach new audiences, expand our impact and build relationships with supporters.
This role will oversee all of Essex Wildlife Trust’s social media channels, ensuring that our key messages and information are delivered in an inclusive and accessible way. The role focuses on informing, inspiring and engaging the public about conservation and wildlife in Essex. The Digital Communications Officer will have the opportunity to lead social media campaigns that mobilise individuals, community groups and businesses.
Responsible for managing the Trust’s digital content schedule across various platforms including Facebook, Instagram, X, TikTok, YouTube and LinkedIn, this role involves producing relevant short-form and video content to increase the Trust’s reach and drive engagement to support income-generating activities. The Officer is expected to tailor content for each platform and collaborate with other departments to plan and create impactful content.
The post holder will work closely with the Communications and Marketing Manager to develop strategies and plans, utilising innovative and creative approaches and conducting regular analysis to enhance the Trust's influence. Working with the wider team, which includes Campaigns, Marketing, Design & Brand, the role contributes to cross-departmental communications that align with the Trust’s strategic goals.
The ideal candidate will possess excellent interpersonal skills and the confidence to collaborate with various stakeholders. This includes acting as a spokesperson on social media, training staff (and volunteers where required) in this capacity, and working with ambassadors and corporate partners. Strong written and verbal communication skills, self-motivation and an understanding of the importance of different approaches across social platforms are essential. The post holder should also be adept at keeping up with trends.
This is a unique opportunity for a creative individual with a passion for conservation and communications to make a meaningful impact within the team.
The position is a permanent role with a starting salary of £27,690.00 per annum. The hours of work are 37.5 hours per week (Monday to Friday from 9:00am to 5:00pm). We are a flexible working organisation that includes flexible homeworking arrangements.
To apply for this opportunity, please submit an online application via our website by 9:00am on Thursday 19 September 2024. The interviews will be held online on Tuesday 01 October 2024.
We are the county’s leading conservation charity, committed to protecting wildlife and inspiring a lifelong love of nature.
The client requests no contact from agencies or media sales.
Job Title: Membership and Insight Manager
Job Type: Permanent
Hours: 35 hours per week – Monday to Friday
Department: Membership Engagement Team (MET)
Salary: £38,996 (FTE)
Reports to: Director of Membership and Marketing
Location: Hybrid – FSRH Office (London Bridge) and home working.
Who we are:
The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
Can you help us?
We are seeking a motivated and dynamic Membership and Insight Manager who will respond to and resolve all member enquires and process Membership and Educational applications.
You will have a strong background in Customer or Membership support and have a demonstrable ability to take initiative and offer solutions. You will be able to work collaboratively and communicate effectively with a range of members and staff. You will have a proactive attitude and be able to work efficiently within defined processes.
You will work alongside the MET Director, Education Development Managers and associated teams to ensure that membership support is delivered as follows to:
- Manage a team of dedicated specialists to ensure our membership experience is valued and valuable
- Use insight gained from our range of digital systems to provide business intelligence and improve our member experience
- Drive improvement throughout our processes
- Ensure member enquires are responded to and resolved in line with Quality standards and SLAs
- Ensure members are treated fairly and in line with FSRH values and regulations
- Ensure that all Educational products are processed within agreed SLAS
- Maintain the quality of the service provided
- Create and deliver iterative improvements on the FSRH member contact strategy
You will have:
- A Levels (or equivalent experience)
- Substantial previous experience of strategic redevelopment of a customer contact team from the ground up.
- Substantial understanding of how to utilise a CRM to generate process improvements
- Substantial experience of working customer/ membership support environments
- Excellent product knowledge to support customers using a variety of media and formats
- Understanding of the role of CRM in an organisation and in customer/member experience
- Openness and ability to adapt to new technologies and new ways of working
- A good understand and ability to adopt the FSRH values throughout the role
You will have experience:
- Supporting educational products and member services
- Working within policies and processes and using these to support improved delivery and service
- Working in multichannel support (email, phones, remote, chat etc)
- Using digital platforms, CRMs and Learning Management systems preferably IMIS, Learning Pool (Totara)
- Managing complex cases
- Producing and creating reports
- Working within a professional membership body / higher education / NHS background
- Developing skills and knowledge of less experienced colleagues
We will offer you:
We offer a range of benefits at FSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave day
- Annual Volunteering Day
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Interest free season ticket travel loans
- Enhanced maternity, paternity & adoption pay
- Free eye tests
- Training and development
To Apply
Deadline for applications is 12pm 2 October 2024
Interviews are likely to take place on W/C 7 October 2024
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
Deadline for applications is 12pm 2 October 2024
Interviews are likely to take place on W/C 7 October 2024
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The client requests no contact from agencies or media sales.
The Coproduction Service Manager is responsible for the operational leadership of coproduction, involvement and engagement. This includes managing service delivery, developing new opportunities for lived experience engagement, and ensuring optimal beneficiary outcomes across Greater Manchester, in true partnership with people with lived and living experience. The postholder will work alongside key system partners.
This role is subject to a Basic DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A Bit about Us:
WellChild, based in the centre of Cheltenham, is the national charity for seriously ill children and their families. We fund
programmes and services to make it possible for children and young people living with serious illness to be cared for at
home instead of hospital.
What we are looking for:
We are seeking an enthusiastic and well organised Family Engagement Coordinator to work within our Family Team. This
role will be working directly with charity beneficiaries - parents and carers of children with serious and complex health
needs. This is a diverse and interesting role that is central to the development and expansion of our WellChild Family
Tree service.
Purpose of the role:
The Family Engagement Coordinator is vital to the success of the WellChild Family Tree Network. This is a growing network
that exists to connect families across the UK caring for a child with serious and complex medical needs with each other
and with WellChild. Through its online Facebook forum, and programme of activities, events and communications, it
provides members with the opportunity to make friends, make memories and get support.
Working within the Family Team and as part of the wider Programmes team this role will report to the Family Programme
Manager and is central to the development and expansion of the WellChild Family Tree. Key to this role is taking ownership
of and delivering a well-defined WellChild Family Tree membership experience that attracts and engages families from
across the UK and includes the provision of high-quality content and regular communications.
For the full details of the role, further contact details for more information and the JD/PS please see the enclosed documents.
Whilst the closing date for applications is 9am 8th October 24 we will be reviewing applications as they come in so may close the role earlier than advertised if we recieve sufficient applications.
We look forward to receiving your application!
Support children with complex medical needs and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Race Equality Foundation is expanding during an exciting phase of growth. We are building our team to advance our mission of tackling racism and transforming the lives of Black, Asian, and ethnically minoritised communities.
We are seeking a Communications and Events Assistant to help amplify the Foundation’s research and promote our flagship Strengthening Families, Strengthening Communities programme. We’re looking for a passionate communicator who wants to use their skills to drive positive change.
This is a fantastic opportunity for someone at the start of their career to contribute to impactful programmes that improve the lives of Black, Asian, and ethnically minoritised communities nationwide.
We offer a comprehensive benefits package that includes 25 days of annual leave, increasing by an additional day each year up to 30 days. We provide a generous maternity, paternity, and parental leave package, as well as an employee wellbeing assistance scheme available to all staff and their household family members, which includes up to 8 one-on-one counselling or therapy sessions annually. Additional perks include free eye tests and a contribution towards glasses, employer pension contributions of 5%, access to a loan scheme, and a robust training and development package to support your professional growth.
Please note, applications via CVs will not be considered.
Closing date for applications is Monday 30th September. Interviews will take place on Friday 4th October.
Are you a Digital Communications expert, who loves to create engaging communications and content and tell captivating stories through digital channels, looking for an opportunity to shape and deliver a new digital strategy? Joining a not-for-profit social enterprise in Exeter, the Digital Communications Officer will enjoy a varied workload, joining a small, supportive, passionate team, where you can work autonomously and with confidence. The role is offered as 21 hours a week and is permanent.
Whether it be capturing content to share via social media feeds, writing blog pieces, updating websites, sending out email communications or going to an event and capturing moments, the Digital Communications Officer will have the opportunity to put communications at the forefront of the growing team, boosting engagement and reaching key audiences. The organisation provides quality day care for socially isolated older people with dementia. They are looking for you to tell their story with empathy. You will see impact quickly and have the opportunity to try new things, using a data-led approach.
- Location- HYBRID. Exeter, minimum twice a month in the office. Part of the role will be travelling to host’s homes so the ability to travel to different locations is key, but you can schedule this to suit you. Ask me for more details!
- Salary £32,000 pro-rata’d. Actual salary for 21 hours a week is £19,200.
- Permanent.
- 21 hours a week, enjoy a flexible working pattern and way of working! Whether it be 3 full days, or 4 shorter days a week.
Please get in touch for more information about this exciting role and not-for-profit. They are open minded on sector background!
Firm closing date: Sunday 29th September.
Interviews: 1st stage, virtual Tuesday 8th October, 2nd stage in person in Exeter Tuesday 15th October.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
1. Support in the delivery of agreed annual communications plans, as well as supporting the development of in-year comms with the internal staff team when required, ensuring content is in line with the SU brand and strategy.
2. Working alongside the Senior Brand and Communications Coordinator to consult with service delivery staff and elected officers to ensure our communications campaigns are strong and collaborative.
3. Support development of UNSU’s brand and presence across all of our physical sites, and our physical and digital assets, ensuring our brand becomes a trusted and valued partner to our members and the University.
4. Work with the Students’ Union Staff to develop our member's understanding of the Union, its elected officers and how our democratic functions work.
5. Develop a strong relationship within the Students’ Union with staff, officers and volunteers.
6. Produce video content and copy for our website, email comms and social media channels.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK.
Purpose
We’re looking for someone who wants to combine their passion for social change with their commitment to digital communications. The person in this role will line manage a small and talented team of two officers (Marketing and Content, and Digital Communications), and should enjoy supporting others to flourish through a kind and relational approach.
Part of a busy department of specialists in communications (including digital and press), public affairs and policy, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and CMS management.
You’ll be joining the team at an exciting time; supporting communities to engage decision makers and win change post-General Election. Our external affairs work is fast-paced but committed to the distinctive ethos of Citizens UK – where local leaders and people experiencing injustice are in the lead. You’ll be a strong communicator with the ability to tell a story in short time frame and have interest in a range of social justice issues including refugee and migrant justice and the real Living Wage.
Reporting to the Director of Communications, you will play an integral role in shaping the digital strategy, while ensuring that colleagues develop their capacity and understanding of how to use digital tools most effectively.
Main Responsibilities
Working as the Digital Engagement Manager for Citizens UK, reporting to the Director of Communications, your main responsibilities will include:
Situational Awareness and Research
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Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests.
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Confident to test and learn from new digital and marketing approaches
Strategy Development
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Participate in development of the communications strategy, contributing tactical and creative ideas around implementation.
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Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required.
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Work with project teams to support the development of tailored digital strategies
Reputational & Risk Management
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Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards.
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Effectively represents Citizens UK with senior stakeholders
Materials Development & Dissemination
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Demonstrate a track record of effective supervision and quality control of output – critically ensuring compliance with plan and audience appeal.
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Ensure all work is completed within brand guidelines.
Digital, social media and website
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Able to lead the team in the use of social media to increase brand awareness and impact; able to generate innovative approaches.
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Lead on supporter engagement through Action Network, building the capacity of Organisers and community leaders to effectively use digital campaigning tools
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Work with developers to maintain and update website CMS, support the team in creating news and blog content and help upskill colleagues to create content for the website.
External Relationships
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Manage relationships and communication with external suppliers where required
Campaign and Events Management
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Take an integrated communications approach to digital engagement activity.
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Identify opportunities, initiate and grow new campaign tactics.
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Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.
Internal Comms & Knowledge Management
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Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team.
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Adopt a strong solution focused approach to help teams overcome any challenges and maximise their digital engagement efforts
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Provide training to key members of staff to upskill colleagues.
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Act as a brand ambassador for the whole organisation.
Internal Relationships
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Provide line management support and leadership on our digital engagement, ensuring colleagues feel supported, developed and valued
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Ensure the work produced across the team is of high quality, and reflective of Citizen UK’s values
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Provide digital support and advice to colleagues across chapters and projects
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Work closely with project leads across our migration work to coordinate digital engagement tactics.
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Liaise with other managers and teams within the charity effectively.
Personal Specification
(D) Desirable, (E) Essential
EXPERIENCE
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Background in communications with experience working with digital tools, including analytics tools (E)
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Experience working with multiple internal project teams (E)
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Experience managing a team (preferably line management) (E)
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Expertise at managing a website CMS and/or leading on website UX (E)
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Experience of working on integrated communication campaigns (D)
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Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D)
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Professional or volunteer experience in the charity sector (D)
KEY SKILLS AND KNOWLEDGE
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Wide range of digital skills across marketing and CMS platforms (such as Mailchimp, Action Network, Nation Builder, Wagtail or similar) (E)
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Proficient in Google Analytics (E)
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Proficient in content marketing and social media strategies across X, Facebook, LinkedIn and Instagram (E)
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Excellent written and verbal communication and ability to tell stories (E)
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Ability to manage external agencies and stakeholder engagement (E)
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Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E)
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Proficient in content marketing and social media strategies across TikTok and YouTube (D)
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Proficient in SEO (D)
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Strong understanding of integrated campaigning tactics (D)
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Strong understanding of brand and design principles (D)
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An understanding of the migration and refugee policy space (D)
PERSONAL QUALITIES & VALUES
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A passion for social justice and communities (E)
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Interested in working with diverse people of all backgrounds (E)
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Self-motivated (E)
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Adaptable and innovative (E)
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Creative and curious (E)
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A strong team player (E)
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Accountable (E)
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Relational (E)
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Kind (E)
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Inclusive (E)
The successful applicant may be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.
About the role
We are seeking a Branch Development Manager to develop the support provided for Headway volunteer-led branches across the UK including with volunteering, policies and processes and best practice to ensure a high-quality service for acquired brain injury survivors.
You will drive innovation to deliver sustainable volunteering opportunities that contribute towards the ongoing success of the Headway network, ensuring acquired brain injury survivors can access the support they need within their own communities.
About you
We’re looking for someone with experience of volunteer engagement and development.
You will ideally have:
- A good understanding of the opportunities and challenges facing community-based voluntary organisations at a UK-wide level
- Outstanding organisational and project management skills, able to operate at a strategic level
- Experience of building relationships and partnership working within the third sector
- Knowledge of the legal, financial and governance framework within which third sector organisations operate
- A passion for supporting brain injury survivors, carers and families and the charities that support them
The full role profile and person specification is available to download below.
Benefits
As a staff member at Headway UK, you’ll have access the following range of benefits.
Financial Security
- Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working
- We understand that a healthy work-life balance is essential for our team to thrive. Headway offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
This is an exciting time to be joining Headway and your chance to play a key role in the next chapter of our history.
If you would like to discuss the role, please feel free to contact Marie Peacock, Head of Network.
About Headway – the brain injury association
Every 90 seconds, a person is admitted to hospital in the UK with a serious brain injury. It can affect anyone at any time. When it does Headway is here to help.
Headway is the UK-wide leading charity working to improve life after brain injury. We are passionate about helping people to rebuild their lives, relearn lost skills and regain independence.
We know that with the right help, at the right time, there can be life after brain injury. In addition to providing direct services to those affected by a brain injury and campaigning to raise awareness of this often-hidden disability, Headway UK supports a network of 119 local organisations who support people with brain injuries, their families and carers, within their local communities.
The services provided by each one of these independently run Headway groups and branches vary depending on local needs. They each provide a lifeline to brain injury survivors, carers and family members they support.
Safeguarding
At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity and inclusion
We recognise, value and champion diversity and inclusion. We want to ensure our staff population reflects the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact Marie Peacock, Head of Network if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway and we look forward to getting to know you!
Next steps
- Closing date: Sunday 29th September 2024
- Shortlisting date: Week commencing 30th September 2024
- Interview: 10th and 11th October 2024
Headway is an equal opportunity employer.
Registered Charity No: 1025852
No agencies please
The client requests no contact from agencies or media sales.